guest relations executive

Jumeirah

<div>
 
 
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Madinat Jumeirah
 
 
 
 Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids&rsquo; clubs and some of the region&rsquo;s most versatile event and conference spaces.
 
 
 
 About the Job
 
 
 
 An exciting opportunity has arisen for a
 
 Guest Relations Executive (Hostess)
 
 -
 
 F&amp;B Service
 
 to join
 
 Jumeirah Al Naeem
 
 .
 
 
 The main duties and responsibilities of this role include:
 
 
 <ul>
 <li>
 Create a warm and memorable welcome for every guest, offering personalised attention and seamless introductions to service colleagues.
 </li>
 <li>
 Coordinate dining reservations and special occasions, ensuring a flawless experience through thoughtful planning and execution.
 </li>
 <li>
 Recommend signature dishes and beverage pairings with confidence, drawing on deep menu knowledge and understanding of guest preferences.
 </li>
 <li>
 Deliver attentive service to VIP and regular guests by anticipating their needs, recalling their preferences, and elevating each visit.
 </li>
 <li>
 Act as the key point of contact for guest enquiries, offering detailed knowledge of in-house dining themes and local highlights.
 </li>
 <li>
 Handle guest feedback and special requests gracefully and promptly, turning moments of dissatisfaction into lasting positive impressions.
 </li>
 </ul>
 
 
 
 About You:
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 One or two years of experience in the same role with a strong F&amp;B background in a 5-star luxury property or a standalone/branded restaurant.
 </li>
 <li>
 Proficient in English and a second language (Russian or European languages are desirable).
 </li>
 <li>
 Strong knowledge of Microsoft Office products, Micros, and Sevenrooms.
 </li>
 <li>
 Experience working in a multi-cultural environment.
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 
 
 About the Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.
 
 
 Benefits include:
 
 
 <ul>
 <li>
 Supportive and inclusive work environment
 </li>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways
 </li>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Company-provided shared accommodation
 </li>
 <li>
 Comprehensive healthcare and life insurance coverage
 </li>
 <li>
 Paid annual leave and flight from your home country
 </li>
 <li>
 Performance-based incentives tailored to your role
 </li>
 <li>
 Competitive tax-free salary paid in UAE Dirhams (AED)
 </li>
 </ul>
</div>

Guest Relations Executive (Hostess) - F&B Service - Jumeirah Al Naseem

Featherfern Solutions

Here&rsquo;s a tailored job description for a Guest Relations Executive at a Luxury Designer Furniture Store, crafted to reflect the elegance and high-touch service expected in such an environment:Guest Relations Executive &ndash; Luxury Designer Furniture Store Location:GhitoriniEmployment Type: Full-TimeDepartment: Front Office/Guest RelationJob SummaryAs the face of our luxury brand, the Guest Relations Executive ensures every visitor receives an exceptional and personalized experience. This role blends hospitality, design appreciation, and client service to create a welcoming atmosphere that reflects the sophistication of our furniture collections. Key ResponsibilitiesGreet clients and visitors with warmth and professionalism, offering refreshments and a guided showroom experienceUnderstand and communicate the brand&rsquo;s design philosophy and product details with confidenceCoordinate appointments and showroom tours for VIP clients and interior designersHandle inquiries via phone, email, and in-person with prompt and courteous responsesManage client feedback and resolve concerns with discretion and eleganceMaintain showroom ambiance&mdash;ensuring cleanliness, scent, lighting, and music align with brand standardsCollaborate with sales and design consultants to ensure seamless client handoverOrganize and support in-store events, product launches, and private viewingsMaintain accurate guest logs, CRM entries, and follow-up communicationsAddress: Khasra No 385, Plot No 3, 100FT Roadm Ghitorni_New Delhi_110030Job Type: Full-timePay: &#8377;25,000.00 - &#8377;40,000.00 per monthWork Location: In person

Front Desk Receptionist

Ewisefix Technical Services

Job Title: PROPERTY CARE EXECUTIVELocation: Dubai, UAE (On-site)Job Type: Full-TimeAbout UsAir Homes Holiday Homes is a leading holiday home management company in Dubai, offering end-to-end services from guest relations to marketing, housekeeping, and property maintenance. We are a fast growing company looking for a proactive and detail-oriented team member to take care of the day-to-day operations of our properties.Job DescriptionWe are seeking a hands on PROPERTY CARE EXECUTIVE to take ownership of our properties and ensure properties are always guest-ready and maintained to high standards.Key Responsibilities:<ul><li>Coordinate and book cleaners for check-ins and check-outs.</li><li>Manage guest check-ins and check-outs professionally.</li><li>Prepare and submit onboarding and inspection reports.</li><li>Monitor and follow up on property maintenance requirements.</li><li>Unpack, assemble, and fix furniture/small items when needed.</li><li>Ensure properties are always guest-ready and maintained to high standards.</li></ul>Requirements:<ul><li>Valid UAE Driving License (must).</li><li>Fluent in English (spoken and written).</li><li>Good knowledge of PC programs (MS Office, basic reporting tools, email).</li><li>Based in Dubai with good knowledge of the local area.</li><li>Strong organizational and problem-solving skills.</li><li>Hands-on, proactive, and detail-focused.</li><li>Previous experience in holiday homes, hospitality, or property management is a plus.</li><li>Flexible and able to manage tasks independently.</li></ul>What We OfferA collaborative, fast-paced environmentGrowth opportunities within the companyHands-on experience in the thriving Dubai holiday home industryCompetitive salary (based on experience)How to ApplySend your CV, portfolio (if available), and links to your work or social media accounts to hello@airhomes.ae with the subject line &ldquo;PROPERTY CARE EXECUTIVE&quot; &ndash; &quot;Your Name&rdquo;.Job Type: Full-timeApplication Question(s):<ul><li>DO YOU HAVE DRIVIN LICENSE ?</li><li>What's your required salary ?</li></ul>Experience:<ul><li>HOLIDAY HOMES : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

PROPERTY CARE EXECUTIVE

Crescent Real Estate

&#10024; We Are Hiring! | Guest Relations Officer &#10024;We are looking for a well-educated, professional, and highly motivated female candidate with a strong background in hospitality management to join our growing team. You will be the first point of contact for our guests across Airbnb, Booking.com, and other platforms, ensuring smooth communication, prompt responses, and excellent service. You will also work closely with the team to manage check-ins, check-outs, and daily operations. Additionally, you will be responsible for bringing new properties onboard, helping us expand our portfolio by attracting owners to list their properties under Crescent Holiday Homes management.Key Responsibilities:<ul><li>Manage guest communications across Airbnb, Booking.com, and other booking platforms.</li><li>Set up, monitor, and adjust pricing strategies for maximum occupancy and revenue.</li><li>Coordinate with operations teams for smooth check-ins and check-outs.</li><li>Maintain high guest satisfaction through prompt, professional, and friendly communication.</li><li>Source and onboard new holiday homes by attracting property owners.</li><li>Ensure all listings are updated and presented attractively across platforms.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Hospitality, Business, or a related field.</li><li>Minimum 1&ndash;2 years&rsquo; experience in hospitality, short-term rental management, or customer service.</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle guests&rsquo; queries quickly, professionally, and empathetically.</li><li>Knowledge of Airbnb, Booking.com, and holiday home management platforms.</li><li>Ability to multitask, prioritize, and work independently.</li><li>A positive, energetic, and self-driven attitude.</li><li>Must have UAE driving license and a car</li></ul>What We Offer:<ul><li>Career growth opportunities within the holiday homes sector</li><li>A dynamic and supportive work environment</li><li>Exposure to Dubai&rsquo;s thriving real estate and tourism industries</li></ul>Interested candidates are encouraged to send their CV and a brief cover letter to contact@crescentholidayhomes.com with the subject line: &quot;Guest Relations &amp; Holiday Homes Executive Application&quot;.Apply Now and Grow with Crescent Holiday Homes!Job Types: Full-time, PermanentPay: AED3,000.00 per monthApplication Question(s):<ul><li>Do you have your own car?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Hospitality or Similar: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving license (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Guest Relations Officer

HAYATH MEDICARE L.L.P HOSPITAL& DIAGNOSTIC CENTTRE

JOB SUMMARYWe are seeking a compassionate and professional Guest Relations Executive to join our hospital team. In this role, you will serve as the first point of contact for patients, visitors, and their families, ensuring a positive and supportive experience throughout their time at the hospital. The ideal candidate will have strong interpersonal skills, a calm and empathetic demeanor, and a passion for helping others.Roles and Responsibilities<ul><li>Welcome and assist patients, attendants, and visitors with information and directions.</li><li>Support the admission, discharge, and transfer processes by coordinating with hospital departments.</li><li>Address and resolve patient queries, concerns, or complaints in a courteous and efficient manner.</li><li>Liaise with doctors, nurses, and administrative staff to ensure smooth communication.</li><li>Assist international patients or VIP guests with specialized needs and documentation.</li><li>Maintain confidentiality and ensure patient satisfaction at all times.</li><li>Guide patients on hospital procedures, billing, insurance claims, and appointment scheduling.</li><li>Collect and report feedback from patients and visitors for service improvement.</li><li>Help in managing waiting areas, ensuring comfort and cleanliness.</li><li>Follow all hospital protocols related to hygiene, safety, and privacy.</li></ul>*<ul><li>Education and Qualifications</li><li>Minimum: Bachelor&rsquo;s degree in Hospitality, Healthcare Administration, Public Relations, or a related field.</li><li>Preferred: Degree or diploma in Hospital Administration or Customer Service.</li><li>Experience in a healthcare or hospital setting is strongly preferred.</li><li>Excellent communication skills in English and the local language.</li><li>Basic computer proficiency (MS Office, hospital management systems).</li><li>Strong interpersonal, problem-solving, and multitasking skills.</li><li>Calm and empathetic attitude, especially in high-pressure situations.</li><li>Experience: 1-2 years in guest relations or customer service (preferably in healthcare) Location: KUTTIPPURAM , MALAPPURAM( DIST)</li></ul>Job Types: Full-time, PermanentWork Location: In person

Guest Relation Executive

Adani Airport Holdings Ltd

<div>
 
 About Business
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 Adani Group
 
 : Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfolio that has a pan-India presence. Adani Group is headquartered in Ahmedabad, in the state of Gujarat, India. Over the years, Adani Group has positioned itself to be the market leader in its logistics and energy businesses focusing on large scale infrastructure development in India with O &amp; M practices benchmarked to global standards. With four IG rated businesses, it is the only Infrastructure Investment Grade issuer in India.
 
 
 
 Adani Airports Holding Limited
 
 : Adani Airports Holding Limited is reshaping the aviation landscape, transforming airports into dynamic hubs of connectivity, innovation, and service excellence. By prioritizing passenger experience, leveraging state-of-the-art technology, and enhancing operational efficiency, we are redefining airport infrastructure across India. Our vision is to create world-class airports that serve as gateways to regional development and global connectivity, positioning Adani Airports as a leader in the aviation sector with a focus on sustainable growth and community impact.
 
 
 
 Job Purpose:
 
 Executive - Guest Relations is responsible for providing high-quality assistance and support to guests, ensuring their needs are met promptly and effectively. This role is responsible for handling guest inquiries, providing information, and resolving issues to enhance the overall guest experience.
 
 
 
 Responsibilities
 
 
 
 
 Guest Facilitation:
 
 
 
 Coordinate all arrival and departure activities for VVIPs, VIPs, and CIPs ensuring they have an outstanding travel experience.
 
 
 Ensure seamless movement and logistics for these guests, including transportation arrangements and security protocols.
 
 
 
 Information Dissemination And Guidance
 
 
 
 Oversee guest movements through the airport, collaborating with internal teams for smooth operations and tracking guest preferences via management systems.
 
 
 Assist guests by providing directions and answering queries related to services and facilities.
 
 
 Offer expert advice on airport services, including transportation, and customs procedures.
 
 
 
 Continuous Improvement
 
 
 
 Actively participate in initiatives aimed at improving service delivery and guest relations at CSIA.
 
 
 Gather guest feedback to identify areas for improvement and share insights with management for service enhancement.
 
 
 
 Crisis Management
 
 
 
 Assist in managing guest-related incidents during crises by providing clear, calm information and directions to guests. Follow established protocols to ensure guest safety and escalate any critical issues to supervisors promptly, supporting the team in maintaining a safe and controlled environment.
 
 
 
 Smooth Passenger Movement
 
 
 
 Manage the flow of passengers during peak times, special events, and interconnecting flights, ensuring that VIPs and CIPs experience minimal delays.
 
 
 Coordinate with airport security and other departments to facilitate efficient and secure passenger movement.
 
 
 
 Data Reporting And Generation
 
 
 
 Ensure timely and accurate collection, analysis, and reporting of guest feedback and service performance data. Prepare detailed reports that highlight trends, areas for improvement, and key performance metrics, presenting them to senior management for decision-making and continuous service enhancement.
 
 
 
 Stakeholder Coordination
 
 
 
 Liaise with internal departments and external stakeholders to ensure cohesive and efficient service delivery.
 
 
 
 Key Stakeholders - Internal
 
 
 
 Duty Manager - Guest Relations
 
 
 Security Department
 
 
 Terminal Ops Team
 
 
 Customer Service Team
 
 
 Facilities Team
 
 
 Commercial Department
 
 
 Finance
 
 
 Marketing and Communications
 
 
 Legal and Compliance
 
 
 General Aviation Terminal
 
 
 Airside / AOCC/ JCC
 
 
 Pranaam Team
 
 
 Landside Operations
 
 
 GTB
 
 
 Medical Team
 
 
 Cargo Team
 
 
 Admin Team
 
 
 
 Key Stakeholders - External
 
 
 
 VIP and High-Net-Worth Individuals
 
 
 Corporate Clients
 
 
 Government Officials
 
 
 Airlines
 
 
 Airport Authorities (ATC)
 
 
 Regulatory Bodies (e.g., BCAS, AAI, CISF)
 
 
 Travel Agencies and Tour Operators
 
 
 Ground Handling Partners
 
 
 Customs and Immigrations
 
 
 
 Qualifications
 
 
 
 
 Education Qualification:
 
 
 
 Bachelor&rsquo;s degree in Hospitality Management, Tourism, or a related field.
 
 
 
 Work Experience
 
 
 
 Minimum 1-3 years of experience in the hospitality/public relations/ luxury service industry.
</div>

Assistant Manager – Guest Relations

Grand Tourist Hotel Muscat

Guest Relations Officer (Female) Department: Front Office / Guest Services Reports To: Front Office Manager / Guest Relations ManagerPosition Summary: We are looking for a friendly, detail-oriented Guest Relations Officer to provide excellent service to our guests from arrival to departure. The ideal candidate is welcoming, attentive, and committed to making every guest feel special.Main Responsibilities:<ul><li>Welcome and assist guests during check-in, check-out, and throughout their stay.</li><li>Anticipate guest needs and suggest hotel amenities, services, and local attractions.</li><li>Respond quickly to guest questions and resolve any concerns.</li><li>Manage VIP guest arrivals and special requests with attention to detail.</li><li>Help guests celebrate special occasions and arrange personalized room setups if needed.</li><li>Promote hotel dining and services to guests.</li><li>Keep guest areas neat and tidy, upholding hotel standards.</li><li>Work closely with Housekeeping, Concierge, and F&amp;B to ensure smooth service.</li><li>Collect guest feedback to help improve our service.</li><li>Maintain a professional appearance and promote teamwork.</li></ul>Requirements:<ul><li>Previous experience in hospitality or a similar guest-facing role is preferred.</li><li>Strong communication skills (spoken and written).</li><li>Warm, approachable attitude; able to handle pressure gracefully.</li><li>Good organization and multitasking abilities.</li><li>Familiarity with property management systems and Microsoft Office is a plus.</li><li>Willingness to work flexible shifts including weekends and holidays.</li><li>Genuine enthusiasm for hospitality and a passion for great service.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>Do you have a Valid Qatar ID?</li><li>Can you get NOC for Sponsorship Transfer?</li><li>Can you join Immediately?</li></ul>

Guest Relations Officer - Female (Arabic Nationality)

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