guest relations executive

Aanley Services Private Limited

Guest Relations Executive (GRE)Min Experience- 2+ yearsLocation - Mohali, PunjabGRE JDs Guest Services: Greeting guests, assisting with check-in and check-out, escorting them to their rooms, and providing information about hotel amenities and local attractions. Complaint Resolution: Effectively handling and addressing guest complaints and concerns to ensure guest satisfaction. VIP Management: Overseeing VIP guests, managing their arrivals and departures, and completing pre-registration formalities. Communication: Serving as a liaison between guests and staff, ensuring clear and prompt communication. Coordination: Working with other departments, such as housekeeping, to fulfill guest requests and ensure smooth operations. Record Keeping: Maintaining guest records, feedback, and reports for administrative and service improvement purposes. Problem-Solving: Utilizing excellent problem-solving skills to resolve issues that may arise during a guest's stay.Job Type: Full-timePay: &#8377;30,000.00 - &#8377;40,000.00 per monthExperience:<ul><li>Guest relations: 2 years (Preferred)</li></ul>

Guest Relations Executive

Skyline Serenity Vacation Homes Rental LLC

Location: Dubai Full-Time | Immediate Start Experience: 2&ndash;3 Years (Hospitality / Holiday Homes) Languages: Fluent Arabic &amp; English (Mandatory)About the RoleWe&rsquo;re seeking a presentable, confident, and guest-focused Guest Relations Executive to be the face of our luxury holiday homes. If you have a passion for hospitality, an eye for detail, and a talent for keeping guests happy &mdash; this role is made for you!Key Responsibilities<ul><li>Pre-check apartments before guest arrival &amp; ensure everything is in perfect condition</li><li>Report &amp; resolve any issues with maintenance/cleaning before check-in</li><li>Welcome guests warmly during check-in &amp; check-out</li><li>Handle all guest inquiries, requests, and complaints with professionalism</li><li>Coordinate with reservations, operations &amp; housekeeping teams</li><li>Secure positive guest reviews by ensuring top-quality experiences</li><li>Be proactive in resolving problems and maintaining a 5-star standard</li></ul>What We&rsquo;re Looking For<ul><li>Female candidates only</li><li>Fluent in Arabic &amp; English (spoken &amp; written)</li><li>2&ndash;3 years&rsquo; proven experience in hospitality / holiday homes (mandatory)</li><li>Presentable, confident, and guest-oriented personality</li><li>Excellent communication &amp; problem-solving skills</li><li>Flexible with working schedules (evenings, weekends, holidays if required)</li><li>Ability to remain calm under pressure &amp; resolve issues on the spot</li></ul>Why Join Us?Work with a fast-growing international holiday homes brand Competitive salary + benefits Be part of a young, energetic, and supportive team Career growth opportunities in hospitality &amp; guest experienceHow to Apply Send your CV + recent photo to [Your Email/WhatsApp]. Only shortlisted candidates will be contacted for an interview.Your role is key in creating memorable guest stays &mdash; and turning every experience into a 5-star review!Job Types: Full-time, PermanentPay: AED3,500.00 - AED6,000.00 per month

Guest Relations Executive (Female Only)

AB FITNESS

Key Responsibilities<ul><li>Greet members and guests with warmth and professionalism.</li><li>Conduct facility tours, explaining zones like cardio, strength areas, studios, and amenities.</li><li>Help members set up or navigate fitness apps, class bookings, and equipment reservations.</li><li>Assist with troubleshooting booking systems or member accounts.</li><li>Check in with new members during their first 30 days.</li><li>Offer support, answer questions, and encourage retention through proactive communication.</li><li>Liaise with trainers, front desk, wellness teams, and sales to fulfill member requests (e.g., class bookings, PT sessions).</li><li>Record interactions, feedback, and member preferences in the CRM accurately.</li><li>Monitor satisfaction and flag opportunities for process improvement.</li><li>Handle occasions like birthdays, promotional offers, or wellness events.</li><li>Coordinate with relevant teams to deliver memorable experiences.</li><li>Monitor KPIs such as onboarding completion, member satisfaction (NPS), CRM data quality, and engagement metrics in the early period.</li></ul>Qualifications &amp; Skills<ul><li>Experience in customer service, hospitality, fitness, or wellness settings&mdash;onboarding-focused roles preferred.</li><li>Excellent communication, interpersonal, and organizational abilities.</li><li>Familiarity with booking systems, CRM tools, and fitness/wellness apps.</li><li>Friendly, proactive, and adaptable attitude.</li><li>Multilingual skills are a plus.</li><li>A degree or certification in Hospitality, Sports Management, or related fields is advantageous.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per month

Mint Stay Homes Rental LLC

Mint Stay is hiring a Guest Relations Executive (GRE) to accommodate our guests check-ins and look after them throughout their stay to ensure they have the best experience.Applicant MUST:<ul><li>Have guest relations experience within a holiday home operator in the UAE</li><li>Have a UAE driving license</li><li>Have Dubai work experience</li></ul>Applicants that do not meet these criteria will be disqualified.Responsibilities:<ul><li>Liaising with the housekeeping and maintenance teams to ensure all properties are ready for guests and are always at their mint condition</li><li>Reviewing the guests arrival and departure lists daily</li><li>Meeting &amp; greeting guests on their arrival; and making sure they have a smooth departure</li><li>Collaborating effectively with members of the concierge and security of the properties</li><li>Making sure all guests needs are fulfilled</li><li>Overseeing guest experience throughout their stay from arrival to departure</li><li>Handling all challenging situations and issues in the properties that could occur during guests stays</li><li>Managing difficult communications with valued guests who are unsatisfied with our service, product or resolution offered</li><li>Prioritizing tasks and communicate effectively with colleagues which is essential for the daily running of the operation</li><li>Working on other tasks or ad-hoc projects/activities as required</li></ul>Skills &amp; Experience&middot; Experience in guest relations roles within a holiday home operator in the UAE (applicant with no such experience will be disqualified)&middot; Ability to work in shifts based on rotating daily roster, including on weekends and holidays&middot; UAE Driving license is a must&middot; Dubai work experience is a must&middot; Fluent English speaking is mandatory&middot; Arabic speaking is a plus&middot; Ability to solve tough problems on the fly&middot; Ability to handle pressure&middot; Ability to prioritize and manage multiple tasks at the same time&middot; Attentive to detail and very well organizedJob Type: Full-timeApplication Question(s):<ul><li>Do you have a valid driver's license in the UAE?</li><li>Do you have work experience in Dubai?</li></ul>

Guest Relations Executive (GRE) for Holiday Homes

Jumeirah

<div>
 
 
 
 About Jumeirah:
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travellers.
 
 
 
 About Madinat Jumeirah:
 
 
 
 Set along a two-kilometre stretch of private coastline, Madinat Jumeirah is a beachfront resort comprising four distinctive hotels. Each offers uninterrupted views of the Arabian Gulf and the iconic Jumeirah Burj Al Arab, with experiences ranging from the contemporary elegance of Jumeirah Al Naseem to the majestic Arabesque charm of Jumeirah Al Qasr. Guests can also enjoy the serene waterfront setting of Jumeirah Mina Al Salam and the secluded Arabian houses of Jumeirah Dar Al Masyaf. Together, they form a one-of-a-kind destination rooted in Arabian luxury hospitality. The resort features over 20 curated restaurants and lounges, the traditional Souk Madinat Jumeirah, dedicated kids&rsquo; clubs and some of the region&rsquo;s most versatile event and conference spaces.
 
 
 
 About the Job&nbsp;
 
 
 
 An exciting opportunity has arisen for a
 
 
 Guest Services Executive &ndash; Guest Relations
 
 
 to join
 
 
 Jumeirah Mina Al Salam
 
 
 .&nbsp;
 
 
 The main duties and responsibilities of this role include:&nbsp;
 
 
 <ul>
 <li>
 Build and maintain strong relationships with repeat guests and VIPs, ensuring personalized service and recognizing loyalty.
 </li>
 <li>
 Actively solicit and review guest feedback, using insights to implement improvements and enhance guest satisfaction.
 </li>
 <li>
 Handle and resolve complex guest issues with empathy and professionalism, working to achieve timely and satisfactory resolutions.
 </li>
 <li>
 Assist with the coordination of guest events or special occasions, ensuring all arrangements exceed expectations.
 </li>
 <li>
 Identify opportunities for service enhancement and contribute to the implementation of best practices that elevate the guest journey.
 </li>
 <li>
 Promote hotel services and packages in a personalized manner to enrich the guest experience and create memorable stays.
 </li>
 </ul>
 
 
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:&nbsp;
 
 
 <ul>
 <li>
 1-2 years of experience in customer service or front desk roles within the hospitality industry.&nbsp;
 </li>
 <li>
 Bachelor's degree in hospitality management, Business Administration, or a related field.&nbsp;
 </li>
 <li>
 Leadership and team management skills&nbsp;
 </li>
 <li>
 Detail orientated&nbsp;
 </li>
 </ul>
 
 
 
 About the Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.
 
 
 Benefits include:
 
 
 <ul>
 <li>
 Supportive and inclusive work environment
 </li>
 <li>
 Access to Learning &amp; Development programmes and clear career pathways
 </li>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Company-provided shared accommodation
 </li>
 <li>
 Comprehensive healthcare and life insurance coverage
 </li>
 <li>
 Paid annual leave and flight from your home country
 </li>
 <li>
 Performance-based incentives tailored to your role
 </li>
 <li>
 Competitive tax-free salary paid in UAE Dirhams (AED)
 </li>
 </ul>
</div>

Guest Services Executive – Guest Relations – Jumeirah Mina Al Salam

New Vip Street 

Job Opening: Guest Relation Executive (GRE) &ndash; Brewery &amp; BarLocation: Zirakpur, Punjab Company: Panimo Brewery and loungeJob Description:We are looking for a warm, professional, and confident Guest Relation Executive (GRE) to be the face of our Brewery &amp; Bar. The role involves welcoming guests, managing reservations, ensuring excellent customer service, and handling guest queries to create a memorable experience.Key Responsibilities:<ul><li>Greet and welcome guests with a friendly and professional attitude.</li><li>Manage reservations, seating arrangements, and guest lists.</li><li>Coordinate with the service &amp; bar team to ensure smooth operations.</li><li>Handle guest concerns or complaints with empathy and efficiency.</li><li>Promote ongoing offers, events, and loyalty programs.</li><li>Maintain guest feedback records to improve service quality.</li><li>Ensure high standards of hospitality, ambiance, and guest satisfaction.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree / diploma in Hospitality Management preferred.</li><li>1&ndash;3 years of experience in guest relations, F&amp;B, or hospitality industry.</li><li>Excellent communication skills in English &amp; Hindi (knowledge of other languages is a plus).</li><li>Well-groomed, confident, and customer-oriented personality.</li><li>Ability to work in dynamic shifts, weekends, and holidays.</li></ul>Benefits:<ul><li>Attractive Salary + Incentives + Tips</li><li>Staff Meals &amp; Uniform Provided</li><li>Opportunity to grow in the Hospitality Industry</li><li>Lively, energetic, and professional work environment</li></ul>How to Apply: Send your resume to abhimanyu.hkb@gmail.com or contact us at 9654084645Job Type: Full-timePay: &#8377;10,000.00 - &#8377;19,000.00 per monthBenefits:<ul><li>Food provided</li></ul>Work Location: In personSpeak with the employer +91 9654084645

Job Opening: Guest Relation Executive (GRE) – Brewery & Bar

sree saran medical center

Guest Relation Executive / Patient Relation ExecutiveJob Type: Full-timeAbout UsWe are a multispecialty hospital committed to delivering quality and compassionate healthcare. To enhance patient experience, we are looking for Guest Relation Executives (GREs) who can ensure smooth communication, patient satisfaction, and professional front-office services.Key Responsibilities<ul><li>Welcome and assist patients, attendants, and visitors with courtesy and empathy.</li><li>Guide patients through registration, billing, admission, and discharge processes.</li><li>Coordinate with doctors, nurses, billing, and diagnostic teams to ensure seamless patient flow.</li><li>Handle inquiries (in-person, phone, and email) and provide accurate information about hospital services.</li><li>Address patient grievances and escalate to concerned departments if required.</li><li>Assist elderly, differently-abled, and critical patients with priority care.</li><li>Maintain a professional, patient-friendly reception and waiting area.</li><li>Ensure confidentiality of patient information and hospital records.</li></ul>Skills &amp; Competencies<ul><li>Proficiency in Tamil and English; knowledge of Hindi or other regional languages is an advantage.</li><li>Strong interpersonal skills, empathy, and a service-oriented mindset.</li><li>Ability to multitask and remain calm under pressure.</li><li>Basic computer knowledge (MS Office, hospital information system preferred).</li><li>Professional appearance and positive attitude.</li></ul>Qualifications<ul><li>Graduate in any discipline</li><li>Experience in healthcare, hospitality, or customer service is desirable.</li><li>Freshers with good communication skills may also apply.</li></ul>Why Join Us?<ul><li>Opportunity to work in a reputed multispecialty hospital.</li><li>Exposure to patient care, hospital operations, and guest relations.</li><li>Supportive work environment with training and growth opportunities.</li></ul>Job Details<ul><li>Job Type: Full-time</li><li>Salary: Competitive (based on experience)</li><li>Shift: Rotational / Day &amp; Evening Shifts</li><li>Location: Tirupur</li></ul>Job Type: Full-timeWork Location: In personSpeak with the employer +91 7339459996

Guest Relation Executive / Patient Relation Executive

Search 9050+ Guest relations executive jobs near you this September. New roles added regularly across leading industries. Apply today.

9050 guest relations executive jobs NEAR_ME

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Guest Services Executive – Guest Relations – Jumeirah Mina Al Salam

Job Opening: Guest Relation Executive (GRE) – Brewery & Bar

Guest Relation Executive / Patient Relation Executive