guest relations host

IHG Hotels & Resorts

<div>
 
 
 JOB OVERVIEW:
 
 
 
 
 The Host at The Parlour Bar &amp; Restaurant serves as the first and last impression of the dining experience, acting as a key ambassador of InterContinental New York Barclay&rsquo;s luxury service standards. This role is responsible for managing guest arrivals, reservations, and seating flow while delivering a warm, personalized welcome to every guest.
 
 
 The Host plays a critical role in shaping the guest journey, ensuring operational efficiency, maximizing seating opportunities, supporting revenue optimization, and maintaining the refined atmosphere of the restaurant. This position requires exceptional guest engagement skills, strong organizational ability, and close collaboration with restaurant leadership and service teams.
 
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 
 
 
 Guest Experience &amp; Arrival Management
 
 
 
 <ul>
 <li>
 Welcome guests with professionalism, warmth, and genuine hospitality, using guest names whenever possible and recognizing IHG One Rewards members and VIP guests.
 </li>
 <li>
 Serve as the primary point of contact for all arriving guests, ensuring a seamless and gracious arrival experience.
 </li>
 <li>
 Escort guests to tables in a timely and thoughtful manner, anticipating guest needs and preferences.
 </li>
 <li>
 Provide accurate information regarding menus, promotions, and restaurant offerings.
 
 
 </li>
 </ul>
 
 Reservations &amp; Dining Room Flow Management
 
 
 
 <ul>
 <li>
 Manage reservations through OpenTable and internal systems, ensuring accuracy, proper pacing, and optimal table utilization.
 </li>
 <li>
 Maintain accurate and detailed guest profiles to support personalized service and guest recognition.
 </li>
 <li>
 Monitor dining room activity and collaborate with management and service staff to balance seating flow and maximize operational efficiency.
 </li>
 <li>
 Manage waitlists professionally, providing clear communication and thoughtful guest recovery when needed.
 </li>
 <li>
 Answer phone calls promptly and professionally, assisting with reservations and guest inquiries.
 
 
 </li>
 </ul>
 
 Luxury Service &amp; Guest Recovery
 
 
 
 <ul>
 <li>
 Demonstrate confidence, professionalism, and composure when handling guest concerns, resolving issues independently whenever possible or escalating appropriately.
 </li>
 <li>
 Anticipate guest needs and proactively contribute to exceptional service experiences.
 </li>
 <li>
 Support the achievement of Guest Love and service excellence goals.
 
 
 </li>
 </ul>
 
 Restaurant Presentation &amp; Atmosphere
 
 
 
 <ul>
 <li>
 Maintain a pristine and organized host stand and entrance area at all times.
 </li>
 <li>
 Monitor and support the overall ambiance of the restaurant, including lighting, music, cleanliness, and presentation standards.
 </li>
 <li>
 Ensure menus and collateral are clean, accurate, and properly presented.
 
 
 </li>
 </ul>
 
 Operational &amp; Administrative Support
 
 
 
 <ul>
 <li>
 Support daily operational readiness, including opening and closing host stand responsibilities.
 </li>
 <li>
 Assist with administrative tasks including menu printing, reservation audits, and guest communication.
 </li>
 <li>
 Monitor guest request platforms and communicate guest needs to appropriate departments.
 </li>
 <li>
 Work collaboratively with restaurant leadership, culinary, and service teams to ensure seamless operations.
 </li>
 <li>
 Support operational initiatives that drive guest satisfaction, operational excellence, and revenue performance.
 
 
 </li>
 </ul>
 
 Compliance &amp; Standards
 
 
 
 <ul>
 <li>
 Follow all company policies, health and safety regulations, and brand service standards.
 </li>
 <li>
 Maintain professionalism, punctuality, and adherence to luxury hospitality expectations at all times.
 
 
 </li>
 </ul>
 
 
 Qualifications and Requirements:
 
 
 
 
 Previous host or guest-facing experience in a luxury hotel or upscale restaurant preferred
 
 
 This job requires ability to perform the following:
 
 
 <ul>
 <li>
 Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
 </li>
 <li>
 Handling food objects, products and utensils
 </li>
 <li>
 Using a keyboard
 </li>
 <li>
 Bending, stooping, kneeling
 
 
 </li>
 </ul>
 Other:
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills
 </li>
 <li>
 Experience with OpenTable or similar reservation systems preferred
 </li>
 <li>
 Ability to multitask and remain composed in a fast-paced environment
 </li>
 <li>
 Professional appearance and demeanor consistent with luxury hospitality standards
 </li>
 <li>
 Flexible schedule including mornings, evenings, weekends, and holidays
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Gain (Benefits &amp; Compensation)
 
 
 
 <ul>
 <li>
 The salary Range for this role is $21.00- $25.00 per hour.
 </li>
 <li>
 Complimentary employee meals
 </li>
 <li>
 Complimentary dry cleaning (business attire)
 </li>
 <li>
 IHG employee &amp; friends/family discount program
 </li>
 <li>
 Professional development and growth opportunities
 </li>
 <li>
 A culture that values your input, promotes your development, and empowers you to Inspire Incredible.
 
 
 </li>
 </ul>
 
 
 Work Area:
 
 
 
 Outlet (s)
 
 
 
 As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
 
 
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
 
 
 
 Important information
 
 :
 
 
 <ul>
 <li>
 The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee&rsquo;s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
 </li>
 <li>
 No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.
 </li>
 <li>
 If you require reasonable accommodation during the application process, please click here.
 </li>
 <li>
 IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
 </li>
 <li>
 If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
 </li>
 </ul>
</div>

The Parlour Restaurant Hostess - IC New York Barclay

IHMS

<div>POSITION OVERVIEW: 
The Pierre Hotel, one of the world's premier luxury destinations, seeks a qualified host or hostess (part time) for the Magic Table events. Located in the iconic Pierre Hotel on Manhattan&rsquo;s Upper East Side. The position requires an ability to provide superior guest service, in a fast-paced, luxury environment. 
Job Description<ul><li>
The host or hostess is the first point of contact for guests arriving at or telephoning the restaurant</li><li>
He or she must maintain an efficient operation of the dining room for excellence in quality, professionalism, and sociability</li><li>
Greet guests promptly, courteously, and graciously with eye contact, a smile, and excellent engagement</li><li>
The role requires the host or hostess to look after all aspects of the guest's arrival, including coat check, seating, and making the guest comfortable</li><li>
Manage the restaurant reservations system</li><li>
Take note of special preferences of the guest and update guest history</li><li>
In this role, the host or hostess will be instrumental in ensuring our guests are having an enjoyable and memorable dining experience</li><li>
Follow the restaurant specific standard operating procedures</li><li>
Ability to interact professionally with servers, bartenders, and managers</li><li>
Handling and printing of menus including explanations/communication of all menu items as needed</li><li>
Assisting with the day-to-day operation of the front and back of house, relating to all aspects of the reception desk</li></ul> 
QUALIFICATIONS and REQUIREMENTS:<ul><li>
Candidate must have a minimum of 2 years' experience in a hotel restaurant or free-standing restaurant</li><li>
New York experience is a plus</li><li>
Knowledge of Health and Safety Standards: Adhering to health and safety regulations ensures a clean, safe dining environment for guests and staff alike.</li><li>
Professional Appearance: Maintaining a polished appearance, including adhering to dress code standards, contributes to a professional atmosphere that reflects positively on the restaurant.</li><li>
Have a keen interest in New York&rsquo;s restaurant and dining scene</li><li>
A friendly and outgoing personality is essential for this position</li><li>
Must be confident, poised, and gracious at all times</li><li>
Must be guest focused with excellent verbal and written communication skills</li><li>
Strong computer skills are necessary, including Microsoft Office; OpenTable experience is a plus</li></ul> 
PHYSICAL REQUIREMENTS 
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 
Position: *Must be able to stand for long periods of time</div>

Part Time Host/Hostess

The Pierre, A Taj Hotel, New York

<div><div><div><div><div><div><div>POSITION OVERVIEW: 
The Pierre Hotel, one of the world's premier luxury destinations, seeks a qualified host or hostess (part time) for the Magic Table events. Located in the iconic Pierre Hotel on Manhattan&rsquo;s Upper East Side. The position requires an ability to provide superior guest service, in a fast-paced, luxury environment. 
 
Job Description
<ul><li>The host or hostess is the first point of contact for guests arriving at or telephoning the restaurant
</li><li>He or she must maintain an efficient operation of the dining room for excellence in quality, professionalism, and sociability
</li><li>Greet guests promptly, courteously, and graciously with eye contact, a smile, and excellent engagement
</li><li>The role requires the host or hostess to look after all aspects of the guest's arrival, including coat check, seating, and making the guest comfortable
</li><li>Manage the restaurant reservations system
</li><li>Take note of special preferences of the guest and update guest history
</li><li>In this role, the host or hostess will be instrumental in ensuring our guests are having an enjoyable and memorable dining experience
</li><li>Follow the restaurant specific standard operating procedures
</li><li>Ability to interact professionally with servers, bartenders, and managers
</li><li>Handling and printing of menus including explanations/communication of all menu items as needed
</li>Assisting with the day-to-day operation of the front and back of house, relating to all aspects of the reception desk 
<li>
</li></ul>QUALIFICATIONS and REQUIREMENTS:
<ul><li>Candidate must have a minimum of 2 years' experience in a hotel restaurant or free-standing restaurant
</li><li>New York experience is a plus
</li><li>Knowledge of Health and Safety Standards: Adhering to health and safety regulations ensures a clean, safe dining environment for guests and staff alike.
</li><li>Professional Appearance: Maintaining a polished appearance, including adhering to dress code standards, contributes to a professional atmosphere that reflects positively on the restaurant.
</li><li>Have a keen interest in New York&rsquo;s restaurant and dining scene
</li><li>A friendly and outgoing personality is essential for this position
</li><li>Must be confident, poised, and gracious at all times
</li><li>Must be guest focused with excellent verbal and written communication skills
</li>Strong computer skills are necessary, including Microsoft Office; OpenTable experience is a plus 
<li>
</li></ul>PHYSICAL REQUIREMENTS 
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. 
Position : *Must be able to stand for long periods of time</div></div></div></div></div></div></div>

ESTIATORIO MILOS

We are seeking a warm, polished Host / Hostess to be the welcoming face of our restaurant. As the first point of contact for our guests, you will set the tone for an exceptional experience by providing gracious hospitality, managing reservations, and ensuring seamless guest flow. The ideal candidate is personable, professional, and thrives in a fast-paced environment while maintaining poise and attention to detail. If you are passionate about creating memorable first impressions and delivering outstanding service, we would love to meet you.The BrandSince the first Estiatorio Milos was founded in Montreal in 1979, our refined gastronomy has transcended the globe and acquired passionate fans in all our locations. With 12 locations and concepts both locally and internationally, the group continues to grow while striving towards excellence. We rely on the support of our team members to contribute to our worldwide operations. The Milos experience is about far more than an exquisite meal, it encompasses the time-honored virtue of hospitality or, to put it in Greek, philoxenia.With its elegant design, commitment to ingredient quality and guest experience, Milos is more than a restaurant, it is a global hospitality brand combining food, service, culture, and environment.Position SummaryThe role of the Lead Host / Hostess is to provide an exceptional guest experience and leading the front-of-house team, which includes managing reservations, overseeing seating, training junior staff, resolving issues, and ensuring operational efficiency and high standards of service. The Lead Host / Hostess will support management with strategic planning of the guest flow, team leadership while ensuring guest satisfaction and smooth operations.Role Responsibilities<ul><li>Greet guests in a warm, professional, and efficient manner and guide them to their intended destination (seating, bar, etc.).</li><li>Train, mentor, and lead junior hosts and hostesses, fostering a culture of teamwork and excellent service.</li><li>Manage floor and reservations planning, ensuring efficient use of seating while considering guest preferences and reservation details.</li><li>Act as the primary point of contact for guest inquiries and feedback and maintain seamless communication with kitchen and service staff.</li><li>Collaborate with management and head host to refine operational procedures, implement policies, and suggest improvements to enhance guest experiences and operational efficiency.</li><li>Answer phones promptly, following appropriate scripting.</li><li>Coordinate with reservations and the ground floor team to manage live restaurant availability and maximize covers.</li><li>Bid farewell to guests, ensuring a positive end to their dining experience.</li><li>Ensure all menus are clean, accurate, and distributed across stations.</li><li>Assign tables based on guest needs and preferences, considering the flow of the restaurant.</li><li>Maintain cleanliness and proper setup of dining and serving areas.</li><li>Address guest satisfaction, including any concerns or complaints, and resolve them effectively.</li><li>Record dining reservations accurately via Guest Center/Open Table, keeping the database updated.</li><li>Promote and provide information about events, promotions, and menu offerings.</li><li>Liaise with kitchen, management, and serving staff to ensure seamless service.</li><li>Assist guests with coats and bags in the cloakroom, ensuring property security.</li><li>Stay informed on venue concepts, menu items, and events to enhance guest interactions.</li><li>Attend daily reception briefings for operational updates.</li><li>Build strong relationships with building tenants as part of a guest recognition program.</li><li>Handle special guest requests, dietary requirements, and event bookings.</li><li>Manage lost property according to SOP.</li><li>Follow reception duties outlined in the SOP manual and maintain grooming standards</li><li>Ensure all health, safety, and food hygiene requirements are met.</li><li>Handle high-profile guests with the utmost professionalism, maintaining discretion and ensuring their experience is exceptional at all times.</li><li>Any task as assigned by management.</li></ul>Knowledge, Experience and Skills <ul><li>3+ years of related experience working in fine dining, high volume environment.</li><li>High school diploma or equivalent.</li><li>Experience assisting with high-profile guests, ensuring their needs are met with the highest level of service.</li><li>Strong planning, time management, and organizational skills, with a particular focus on floor and reservations planning to maximize restaurant capacity and service quality.</li><li>Ability to build positive relationships with colleagues and guests.</li><li>A keen sense of ownership, responsibility, and a desire to exceed expectations.</li><li>Fluent in spoken English, bilingual skills are a plus.</li><li>Strong knowledge with data management and reservation systems.</li><li>Ability to work a flexible schedule including days, nights, weekends, and holidays.</li><li>Strong organizational skills, punctuality, and attention to detail.</li><li>Ability to work independently while maintaining communication with the team.</li><li>Professional demeanor, discretion, and reliability.</li></ul>Physical Requirements<ul><li>Ability to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. </li><li>Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.</li><li>May be able to lift and carry up to 15 lbs. at times.</li><li>Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the work area and property. </li><li>Bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment. </li><li>Climbing steps regularly.</li><li>Prolonged periods of standing.</li></ul>Compensation<ul><li>The base pay range for this position is $25.00 - $28.00 per hour. This position is not included in the tip pool.</li><li>The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment experience, job-related knowledge, qualifications and skills, etc.</li></ul>Estiatorio Milos is an Equal Opportunity Employer.Pay: $25.00 - $28.00 per hourBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Lead Host / Hostess

Madison Square Garden Entertainment and Sports

<div><div>Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues &ndash; New York's Madison Square Garden, Infosys Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre &ndash; that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for more than 90 years. More information is available at www.msgentertainment.com.</div>
Who are we hiring?

The Private Club Host will provide top of the line customer service to the highest level of guests within the MSG Arena. The Private Club Host will greet all guests and members in a professional manner.

What will you do?
<ul><li>Providing excellent customer service to highest level of guest in a courteous and professional manner</li>
<li>Proper knowledge of New York State Board of Health Food and alcohol handling protocols</li>
<li>Provide coat check services in season where applicable</li>
<li>Able to walk and stand during the entire shift and could assist with set up of the dining room and other work areas</li>
<li>Maintaining the cleanliness of assigned work area and assist with all guest service functions</li>
<li>Position could be assigned to another area within Premium, as per Local 100 contract and call sheet order.</li>
<li>Address any guest concerns or questions, escalating to Supervisors as needed.</li>
</ul>
What do you need to succeed?
<ul>
<li>Work well under pressure and have a professional appearance and demeanor. This person must have good communication skills, a commitment to high-quality customer service and be able to handle the high-pressure environment</li>
<li>Prior host or maitre'd experience preferred</li>
<li>Knowledge of NYC Board of Health Food Handling rules a plus.</li>
<li>TEAM certification a must</li>
<li>Must be of legal age according to NYS regulations to serve alcohol</li>
<li> Works nights, weekends and holidays</li>
</ul>
Special Requirements
<ul><li>Must be flexible to work evenings, weekends, and holidays as necessary.</li>
<li>Must be receptive to working outside in inclement weather and extreme temperatures.
</li><li>Ability to work a flexible schedule including nights, have split days off, work weekends and holidays in a 24 X 7 environment.</li>
</ul>
#LI- Onsite<div> 
At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.</div></div>

Private Club Host

Happy Corner Hospitality Group  |  Motek

<div>
 Job Type
 
 
 Full-time
 
 
 
 Description
 
 
 
 Motek, part of Happy Corner Hospitality Collective, is a Mediterranean concept restaurant. We pride ourselves on delivering exceptional service and culinary experiences to our valued customers. Our commitment to excellence extends to every aspect of our operations, and we are currently seeking passionate individuals to join our front of house team.
 
 
 
 Reports to: General Manager
 
 
 
 
 Position Summary
 
 
 
 The Ma&icirc;tre D&rsquo; oversees the guest service area at Motek, focusing on managing reservations, welcoming and seating guests, and ensuring smooth communication between front-of-house and kitchen teams. This role also involves ensuring the functionality and consistency of reservation platforms like SevenRooms across all venues. The Ma&icirc;tre D&rsquo; plays a key role in creating exceptional guest experiences while maintaining service standards, addressing guest concerns, and fostering team collaboration.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensure the guest greeting process is managed professionally to create a positive first impression.
 </li>
 <li>
 Address and resolve guest inquiries, special requests, or complaints promptly and professionally.
 </li>
 <li>
 Enhance the guest experience by leveraging reservation platforms to personalize service and recognize returning guests.
 </li>
 <li>
 Support the execution of special events, group reservations, and private dining experiences.
 </li>
 <li>
 Oversee the functionality of reservation platforms (e.g., SevenRooms), ensuring systems align with no-show, cancellation, and reservation policies.
 </li>
 <li>
 Regularly audit and update the platforms to reflect accurate table availability, operational hours, and special events.
 </li>
 <li>
 Monitor compliance with reservation-related policies and address discrepancies promptly.
 </li>
 <li>
 Train and mentor hosts/hostesses on effective use of reservation systems, including recording guest details, adding notes and tags, and maintaining accurate profiles.
 </li>
 <li>
 Build a comprehensive guest book to support consistent and high-quality guest service.
 </li>
 <li>
 Collaborate with managers at each venue to standardize reservation processes and ensure alignment with best practices.
 </li>
 <li>
 Coordinate with front-of-house and kitchen teams to ensure smooth communication and service execution.
 </li>
 <li>
 Act as a key point of contact for resolving operational challenges related to reservation systems or guest flow.
 </li>
 <li>
 Maintain compliance with health, safety, and cleanliness standards throughout all front-of-house operations.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive pay.
 </li>
 <li>
 Wages paid weekly.
 </li>
 <li>
 Growth opportunity.
 </li>
 <li>
 401k savings plans.
 </li>
 <li>
 Medical, dental and vision insurance.
 </li>
 <li>
 Employee discounts.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2+ years in a senior guest service, Ma&icirc;tre D&rsquo;, or reservations leadership role
 </li>
 <li>
 Strong experience managing high-volume reservations and guest flow
 </li>
 <li>
 Advanced knowledge of reservation platforms (SevenRooms)
 </li>
 <li>
 Proven ability to deliver personalized, high-level guest experiences
 </li>
 <li>
 Experience handling guest complaints, VIP requests, and service recovery
 </li>
 <li>
 Experience supporting special events, group dining, and private events
 </li>
 <li>
 Ability to train and lead host/hostess teams
 </li>
 <li>
 Strong collaboration with front-of-house, kitchen teams, and management
 </li>
 <li>
 Excellent communication, organization, and problem-solving skills
 </li>
 <li>
 Knowledge of health, safety, and cleanliness standards
 </li>
 <li>
 Flexible availability, including nights, weekends, and holidays
 
 
 </li>
 </ul>
 If you&rsquo;re passionate about hospitality and committed to creating exceptional guest experiences, we'd love to hear from you!
 
 
 Salary Description
 
 
 $25 - $30 / hr
</div>

Maitre'D

White Oak Tavern

<div>Job Brief
White Oak Tavern is currently seeking experienced hospitality driven Hosts, who are skilled at creating memorable guest experiences, to join our team. 
 
White Oak Tavern is a classic tavern located in the West Village. Being in the heart of NYU we are often the first stop once classes are over. We serve cozy, rustic dishes accompanied by a large selection of drinks.
<div>The Host responsibilities include greeting guests, providing accurate wait times, and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive until their departure. 
 
Ultimately, you&rsquo;ll ensure we provide excellent customer service and a pleasant dining experience for our guests. 
 
Responsibilities 
<ul><li>Welcome guests to the venue</li><li>Provide accurate wait times and monitor waiting lists</li><li>Manage reservations</li><li>Escort customers to assigned dining or bar areas</li><li>Provide menus</li><li>Greet customers upon their departure</li><li>Coordinate with wait staff about available seating options</li><li>Maintain a clean reception area</li><li>Cater to guests who require extra attention (e.g., children, elderly)</li><li>Answer incoming calls and address customers&rsquo; queries</li><li>Assist wait staff as needed</li></ul> 

Requirements and Skills 
<ul><li>Previous work experience as a Host/Hostess or Waiter/Waitress</li><li>Understanding restaurant etiquette</li><li>Familiarity with health and safety regulations</li><li>Experience in managing reservations</li><li>Demonstrable customer-service skills</li><li>Excellent communication skills (via phone and in person)</li><li>Strong organizational skills with the ability to monitor the entire dining and bar area</li><li>Availability to work in shifts as needed</li><li>Good physical condition to walk and stand during an entire shift</li><li>High school diploma; hospitality certification is a plus</li></ul></div> 
Physical Setting
English style tavern 
Casual restaurant 
 
Shift 
Open availability 
Evening shifts only
More detail about White Oak Tavern part of Fox Lifestyle Hospitality Group</div>

Host

Explore 170+ Guest relations host in New York this March. Find roles across top companies and apply now to boost your career.

170 guest relations host jobs In New York

The Parlour Restaurant Hostess - IC New York Barclay

Part Time Host/Hostess

Part Time Host/Hostess

Lead Host / Hostess

Private Club Host

Maitre'D

Host