guest relations host

Tapville Social - Jersey City

Job Overview We are seeking an enthusiastic and friendly Host/Hostess to join our dynamic team. The ideal candidate will play a crucial role in creating a welcoming atmosphere for our guests, ensuring they have a positive dining experience from the moment they arrive. This position requires excellent communication skills, a strong focus on customer service, and the ability to manage guest relations effectively.Responsibilities<ul><li>Greet and welcome guests as they arrive, ensuring a warm and friendly first impression.</li><li>Manage reservations and seating arrangements efficiently to optimize table turnover.</li><li>Provide accurate wait times and keep guests informed during busy periods.</li><li>Assist in maintaining the cleanliness and organization of the front-of-house area.</li><li>Collaborate with servers and kitchen staff to ensure smooth service flow.</li><li>Handle guest inquiries and complaints with professionalism, aiming for resolution and satisfaction.</li><li>Utilize POS systems such as Aloha POS or Micros POS for managing reservations and orders as needed.</li><li>Uphold high standards of hospitality and guest services throughout the dining experience.</li></ul>Requirements<ul><li>Previous Host/Host or restaurant experience is preferred, with a strong understanding of food service operations.</li><li>Exceptional customer service skills with a focus on guest relations and satisfaction.</li><li>Strong communication skills, both verbal and written, with excellent phone etiquette.</li><li>Experience with POS systems (Aloha POS or Micros POS) is a plus.</li><li>Ability to work in a fast-paced environment while maintaining composure under pressure.</li><li>A background in hospitality or hotel services is advantageous but not mandatory.</li><li>Must be able to work flexible hours, including evenings and weekends as required by the restaurant's schedule. Join us in delivering exceptional dining experiences while working in a vibrant team environment!</li></ul>Job Types: Full-time, Part-timePay: $17.00 - $18.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Restaurant Host/Hostess

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
 
 
 Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster.
 
 
 
 Job Description
 
 
 
 The Host / Hostess is the first point of contact for guests and plays a key role in delivering a refined, welcoming, and memorable dining experience. At Raffles &amp; Fairmont Doha, the Hostess represents the elegance, professionalism, and personalized service standards of both luxury brands by greeting guests, managing reservations, and ensuring smooth restaurant operations.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
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 Greet guests warmly and professionally upon arrival
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 <li>
 Escort guests to their tables while presenting menus and explaining dining concepts when required
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 <li>
 Anticipate guest needs and provide personalized service in line with luxury standards
 </li>
 <li>
 Handle guest inquiries, special requests, and concerns courteously and efficiently
 </li>
 <li>
 Manage restaurant reservations using the designated booking system
 </li>
 <li>
 Maintain accurate waitlists and seating plans to optimize table turnover
 </li>
 <li>
 Coordinate with service and kitchen teams to ensure smooth guest flow
 </li>
 <li>
 Monitor dining room activity to maintain an elegant and calm atmosphere
 </li>
 <li>
 Communicate clearly with servers, supervisors, and managers regarding guest preferences and VIP arrivals
 </li>
 <li>
 Support the Food &amp; Beverage team during peak hours
 </li>
 <li>
 Ensure special occasions (birthdays, anniversaries, VIP guests) are acknowledged
 </li>
 <li>
 Maintain impeccable personal grooming and uniform standards at all times
 </li>
 <li>
 Ensure the reception and waiting areas are clean, organized, and visually appealing
 </li>
 <li>
 Follow all hotel policies, service procedures, and brand standards
 </li>
 <li>
 Adhere to hygiene, safety, and sanitation guidelines
 </li>
 <li>
 Comply with local regulations and hotel policies
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent
 </li>
 <li>
 Previous experience in a luxury hotel or fine-dining restaurant is preferred
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Fluent in English (additional languages are an advantage)
 </li>
 <li>
 Strong customer service orientation and attention to detail
 </li>
 <li>
 Ability to remain calm and professional under pressure
 </li>
 <li>
 Confident, friendly, and polished demeanor
 </li>
 </ul>
</div>

Host / Hostess

LIFE LINE HUMAN RESOURCE

We are hiring a charming and confident Hostess to be the first point of contact for guests at a fine dining restaurant. The ideal candidate will ensure smooth seating arrangements and deliver a welcoming guest experience.Key Responsibilities:<ul><li>Greet guests professionally and escort them to their tables.</li><li>Manage reservations and maintain guest seating lists.</li><li>Coordinate with service and kitchen teams for smooth operations.</li><li>Maintain a positive, guest-oriented attitude at all times.</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience in a fine dining or luxury restaurant.</li><li>Excellent communication and presentation skills.</li><li>Friendly personality and professional appearance.</li><li>Ready to join immediately or within short notice.</li></ul>Location: Dubai, UAE Salary: AED 3,500 &ndash; 4,000 Visa: Provided by the company Medical Insurance: ProvidedJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>are you available for trial ? </li></ul>Experience:<ul><li>5star hotel/ dining restaurant: 3 years (Required)</li></ul>

Hostess

Sofitel

<div>Company Description 
Discover the warm hospitality of Sofitel Dubai The Palm, a luxurious 5-star beachfront resort nested on the East Crescent of the renowned Palm Jumeirah.
Nestled amongst lush greenery on the idyllic shores of the Arabian Gulf, Sofitel Dubai The Palm offers a tropical and relaxing sanctuary, only a short distance away from the vibrant, buzzing metropolis of Dubai.
With touches of French elegance interlaced throughout the resort, we invite guests to enjoy an environment &ldquo;Where life lives&rdquo; and indulge in excellence.
The resort comprises of 360 contemporary guest rooms and suites, 182 serviced apartments, 4 ultra-luxury villas, Sofitel Spa with L&rsquo;Occitane, Fitness Centre, Kids Club and offers a large variety of dining options with 7 restaurants, 5 bars, and lounges. 
Job Description 
<ul><li>
Maintain complete knowledge of:<ul><li>
Dining room layout, table/seat/section numbers, proper table setups, room capacity, hours of operation, price range and dress code</li><li>
Restaurant reservation procedures</li><li>
Daily house count, arrivals, departures, VIP&rsquo;s</li><li>
Scheduled in-house group activities, locations and times</li><li>
All department policies / service procedures</li></ul></li><li>
Answer telephone within 3 rings, using correct salutations and telephone etiquette.</li><li>
Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.</li><li>
Communicate reservation or cancellation changes to management as they arise throughout the shift.</li><li>
Monitor the preparation of own assignments, ensuring compliance to departmental standards.</li><li>
Ensure that all menu&rsquo;s, check folders are cleaned and in sufficient quantity.</li><li>
Ensure that the hostess stand is cleaned and organized.</li><li>
Review the Reservation book, pre-assign designated tables and follow up on all special requests.</li><li>
Greet the guests at the entrance of the restaurant.</li><li>
Seat Guest accordingly to floor plan / being fair to each waiter.</li><li>
Show guests their table which has been designated to them</li><li>
Ensure that the guests are pleased with their table.</li><li>
Present the open menu to the guest.</li><li>
Ensure that the tables are set to the best service of the guest.</li><li>
Anticipate heavy business times and organize procedures to handle waiting lines.</li><li>
Anticipate guests needs, respond to them promptly and acknowledge guest, however busy and whatever time of the day.</li></ul> 

Qualifications 
<ul><li>
Ideally with a relevant degree or diploma in Hospitality or Tourism management.</li><li>
Minimum 2 years of work experience in hotel operations. Good customer service, communications, and interpersonal skills are a must.</li></ul></div>

Hostess - Porterhouse

SPHC

<div>Your role will be included but not limited to: 
<div> 
<ul><li>Welcome and escort guests with warmth, elegance, and professionalism, creating a lasting first impression.</li><li>Manage reservations, VIP bookings, and special requests with accuracy, discretion, and attention to detail.</li><li>Coordinate seating arrangements strategically to ensure a smooth service flow and an elevated guest experience.</li><li>Communicate effectively with restaurant management, service, and kitchen teams to anticipate and meet guest expectations.</li><li>Maintain a polished and inviting reception area that reflects the restaurant&rsquo;s luxury standards.</li><li>Monitor table availability and waiting times, ensuring guests are attended to with care and transparency.</li><li>Personalize the guest journey by recognizing returning guests, special occasions, and preferences whenever possible.</li><li>Confidently share information about signature dishes, seasonal menus, and exclusive events.</li><li>Uphold brand standards, grooming guidelines, and service excellence at all times.</li><li>Maintain accurate guest profiles and reservation records to support repeat business and loyalty.</li><li>Contribute to maximizing occupancy and revenue through efficient reservation management and strategic table planning.</li><li>Support management with administrative and operational tasks to ensure flawless daily operations.</li></ul></div>
What We Need from You:<ul><li>Previous experience as a Hostess or in a guest-facing role within a restaurant or hotel environment; fine-dining experience is preferred.</li><li>Excellent communication skills and a professional, polished appearance.</li><li>Proficiency in Arabic is a plus.</li><li>Strong organizational skills with the ability to multitask in a fast-paced environment.</li><li>Friendly, confident, and genuinely guest-focused demeanor.</li><li>Familiarity with reservation systems is an advantage.</li></ul> 
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family. 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

F&B Hostess

<div>Company Description 
SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.
Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.
A wondrous and striking landmark in Downtown District, designed by the award- winning architects and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight. 
Job Description<ul><li> 
Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times</li><li>Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number</li><li>Prepare table allocations from reservation book before respective meal period seating</li><li>Ensure guests are graciously shown to their tables within a reasonable time of their reservation</li><li>Adhere to hotel door policies and restrictions, including local and federal age guidelines aligned with liquor licensing</li><li>Guarantee there is host/hostess coverage at the reception/welcome desk at all times</li><li>Guarantee that the phone is answered within 2 rings in a courteous and helpful manner</li><li>Ensure door policies concerning the entry of guests and these are adhered to at all times</li><li>Ensure that seating is fair for all service staff</li><li>Perform related duties and special projects as assigned</li></ul> 
Qualifications<ul><li> 
High School Diploma or equivalent required</li><li>One to two years in a public contact position, preferably in an upscale or lifestyle brand restaurant or lounge</li><li>Enter and locate work related information using computers and/or point of sale systems</li><li>Possess a gracious, friendly, and fun demeanor</li><li>Ability to multitask, work in a fast paced environment and have a high level attention to detail</li><li>Strong verbal and written communication skills in English</li><li>Maintain positive and productive working relationships with other employees and departments</li><li>Ability to work independently and to partner with others to promote an environment of teamwork</li></ul></div>

Marriott International

<div>Additional Information 
Job Number26018838 
Job CategoryFood and Beverage &amp; Culinary 
LocationQabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Answer phones, take dining reservations, and enter diner information into reservation system. Maintain wait list and quote accurate wait time. Make appropriate seating decisions using station rotation chart. Organize seating for large and special needs groups. Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Maintain cleanliness of work areas throughout the day. Monitor dining rooms for seating availability, service, and safety. Communicate with guests and other employees to meet guest needs and ensure staff is working together as a team. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today&rsquo;s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative &ndash; in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

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7030 guest relations host jobs Near Me

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