guest relations host

Plan B Burger Bar

Job Summary We are seeking a friendly and organized Host/Host to join our team in providing exceptional guest experiences. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and efficient seating arrangements. This role requires excellent communication skills, a passion for hospitality, and the ability to manage guest relations effectively in a fast-paced restaurant environment.Responsibilities<ul><li>Greet guests warmly as they arrive and provide them with menus.</li><li>Manage the seating chart and ensure timely seating of guests.</li><li>Communicate effectively with the kitchen and wait staff to coordinate guest needs.</li><li>Handle reservations and walk-in guests with professionalism and courtesy.</li><li>Address guest inquiries and concerns promptly to enhance their dining experience.</li><li>Maintain cleanliness and organization of the host/host area.</li><li>Utilize Aloha POS system for managing reservations and guest information.</li><li>Assist in providing excellent customer service by helping guests with any requests or needs.</li></ul>Experience<ul><li>Previous experience in food service or hospitality is preferred but not required.</li><li>Strong customer service skills with an emphasis on guest relations.</li><li>Ability to communicate clearly and effectively, both verbally and in writing.</li><li>Familiarity with restaurant operations, including phone etiquette and handling reservations.</li><li>A positive attitude and ability to work well under pressure in a busy environment.</li></ul>Join our team as a Host/Host where you can contribute to creating memorable dining experiences for our guests!Job Type: Part-timePay: From $16.94 per hourShift:<ul><li>Evening shift</li></ul>Work Location: In person

Host

Toast, Inc

Job Overview We are seeking a vibrant and welcoming Host/ess to be the first point of contact for our guests, creating a memorable and positive experience from the moment they arrive. In this energetic role, you will manage reservations, greet guests with enthusiasm, and ensure smooth seating and guest flow throughout the restaurant. Your friendly demeanor and excellent communication skills will set the tone for an exceptional dining or service experience, fostering guest satisfaction and loyalty. This paid position offers an exciting opportunity to showcase your hospitality talents in a dynamic environment dedicated to guest delight.Duties<ul><li>Warmly greet guests upon arrival with a friendly and professional attitude, making them feel valued and comfortable</li><li>Manage reservation systems and waitlists efficiently using POS (Point of Sale) systems to organize seating arrangements</li><li>Escort guests to their tables, providing menus and answering initial questions about the venue or menu offerings</li><li>Coordinate with servers and kitchen staff to ensure timely seating and smooth service flow</li><li>Maintain cleanliness and organization of the host/ess station, including greeting area and waiting area</li><li>Handle guest inquiries via phone with excellent phone etiquette, providing accurate information about wait times or reservations</li><li>Assist in managing guest relations by addressing concerns promptly and courteously, ensuring a positive first impression</li></ul>Experience<ul><li>Previous host/hostess experience in a fast-paced food service or restaurant environment is highly preferred</li><li>Strong customer service background with excellent communication skills to interact confidently with diverse guests</li><li>Experience with POS systems such as Toast POS</li><li>Knowledge of restaurant operations, including reservation management, seating protocols, and guest relations</li><li>Hospitality or hotel experience is a plus, demonstrating familiarity with guest services and hospitality standards</li><li>Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure</li><li>Experience in serving or food service roles can enhance understanding of restaurant workflows and guest needs</li></ul>Join our team as a Host/ess where your energetic personality will shine! Bring your passion for hospitality, exceptional communication skills, and dedication to creating memorable guest experiences. We value your talent and are excited to support your growth in a lively environment committed to excellence in guest service.Pay: $21.00 - $30.00 per hourBenefits:<ul><li>Employee discount</li><li>Referral program</li></ul>Work Location: In person

Host/ess

Cameo Beverly Hills

Overview Join our vibrant team as a Pool and Restaurant Host, where your welcoming personality and exceptional customer service skills will set the tone for an unforgettable guest experience. In this dynamic role, you will be the first point of contact for our guests, ensuring they feel valued and attended to from the moment they arrive. Whether managing poolside seating or greeting diners at the restaurant, your enthusiasm and professionalism will help create a lively, friendly atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop hospitality skills in a fast-paced, energetic environment.Responsibilities<ul><li>Greet guests warmly with a positive attitude, providing excellent guest relations and ensuring they feel welcomed and comfortable.</li><li>Manage reservations and seating arrangements efficiently using POS systems such as Aloha POS or Micros POS to optimize guest flow.</li><li>Coordinate with restaurant staff and pool attendants to ensure seamless service delivery and guest satisfaction.</li><li>Handle guest inquiries both in person and over the phone with professional phone etiquette, providing accurate information about amenities, menus, and services.</li><li>Maintain cleanliness and organization of the host stand, waiting areas, and poolside spaces to uphold high standards of hospitality.</li><li>Assist with guest check-in/check-out processes, ensuring smooth operations at all times.</li><li>Support food service operations by communicating guest needs clearly to servers and kitchen staff when necessary.</li></ul>Experience<ul><li>Prior experience as a host or hostess in a restaurant or hospitality setting is highly preferred.</li><li>Demonstrated customer service skills with a friendly, approachable demeanor.</li><li>Familiarity with restaurant POS systems such as Aloha POS or Micros POS is advantageous.</li><li>Experience working in hotel or resort environments adds valuable insight into guest relations.</li><li>Strong communication skills to effectively interact with guests, team members, and management.</li><li>Knowledge of food service operations, serving procedures, and hospitality best practices enhances your ability to excel in this role.</li><li>Ability to handle multiple tasks efficiently while maintaining a lively, energetic attitude. This role is perfect for individuals passionate about creating memorable experiences through exceptional service and vibrant hospitality!</li></ul>Pay: $24.50 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Employee discount</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Pool/Restaurant Host

Byway Brewing Company

Job Overview Join our vibrant team at Byway Brewing Company as a Host/Hostess, where you'll be the welcoming face of our establishment, creating a warm and inviting atmosphere for every guest. Your enthusiasm and excellent communication skills will set the tone for memorable experiences, ensuring guests feel valued from the moment they arrive. This role is perfect for energetic individuals passionate about hospitality, eager to engage with diverse guests, and dedicated to delivering outstanding customer service in a lively environment. As a key ambassador of our brand, you'll coordinate seating arrangements, manage reservations, and facilitate smooth guest flow to enhance overall satisfaction.Responsibilities<ul><li>Greet guests warmly upon arrival with genuine enthusiasm and positive energy.</li><li>Maintain clear communication with servers and kitchen staff to ensure timely service and guest satisfaction.</li><li>Answer phone inquiries professionally, providing information about menu items, wait times, and event details while practicing excellent phone etiquette.</li><li>Assist guests with seating preferences, special requests, and accessibility needs.</li><li>Monitor guest flow during busy periods, managing waitlists and providing accurate wait time estimates.</li><li>Uphold cleanliness standards at the host stand and waiting areas, ensuring a welcoming ambiance at all times.</li><li>Support guest relations by addressing concerns promptly and courteously, turning any issues into positive experiences.</li></ul>Experience<ul><li>Previous host/hostess experience in food service or restaurant settings is preferred but not required; enthusiasm and a customer-first attitude are essential.</li><li>Strong communication skills to interact effectively with guests, team members, and management.</li><li>Familiarity with restaurant POS systems such as Aloha POS enhances efficiency but training will be provided if needed.</li><li>Experience in hospitality or hotel guest services is a plus, demonstrating your ability to deliver exceptional guest relations.</li><li>Knowledge of serving protocols, phone etiquette, and guest engagement techniques helps create memorable visits.</li><li>Ability to handle fast-paced environments with professionalism and a positive attitude. Join us to be part of an energetic team dedicated to creating memorable moments for every guest! We value your passion for hospitality and look forward to welcoming you aboard as a vital part of our lively community.</li></ul>Pay: $10.00 - $15.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Byway Brewing Company Host/Hostess

Cantina 22

Job SummaryPay: $10 an hour plus tips (Average $20-$25 and hour)Cantina 22 in Suttons Bay is seeking a friendly, energetic, and dedicated Host/Hostess to join our vibrant restaurant team. In this vital role, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere that sets the tone for an exceptional dining experience. Your enthusiasm and excellent communication skills will ensure guests feel valued from the moment they arrive, helping to manage reservations, seating arrangements, and guest inquiries with professionalism and grace. This paid position offers an exciting opportunity to be part of a lively hospitality environment where guest satisfaction is our top priority.Responsibilities<ul><li>Greet guests warmly upon arrival and assist with seating arrangements to optimize flow and guest experience</li><li>Manage reservations and waitlists</li><li>Answer phone inquiries with professionalism, providing accurate information about the menu and wait times</li><li>Maintain a clean, organized host stand and ensure all guest areas are welcoming and tidy</li><li>Collaborate with servers and kitchen staff to coordinate timely seating and service</li><li>Handle guest concerns or special requests courteously, escalating issues when necessary</li><li>Support overall restaurant operations by assisting with guest relations and ensuring smooth front-of-house flow</li></ul>Skills<ul><li>Prior experience as a host/hostess or in food service is preferred but not necessary</li><li>Strong customer service skills with a friendly, positive attitude</li><li>Excellent communication skills, both verbal and written</li><li>Knowledge of hospitality standards, including phone etiquette and guest relations</li><li>Ability to multitask efficiently in a fast-paced environment</li><li>Previous restaurant or hotel experience is a plus but not required</li></ul>Join us at Cantina 22 in Suttons Bay to be part of an energetic team dedicated to delivering memorable dining experiences. We value passionate individuals who thrive on creating welcoming atmospheres and building lasting guest relationships. This role offers an engaging work environment where your hospitality skills can shine!Job Types: Full-time, Part-timePay: $10.00 per hourExpected hours: 20.0 &ndash; 40.0 per weekBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Cantina 22 in Suttons Bay is seeking Host/ess

Herman's Coffee

Job Overview Looking for a host for Friday &amp; Saturday nights. Shift would be from about 5:30-9:30. Experience with OpenTable is preferred but willing to train. Host also expected to help servers bus tables.Responsibilities<ul><li>Warmly greet guests upon arrival with a friendly and professional demeanor</li><li>Manage reservations and waitlists efficiently using OpenTable</li><li>Escort guests to their tables, providing menus and answering initial questions about the menu or restaurant policies</li><li>Communicate effectively with servers and kitchen staff to coordinate seating times and guest needs</li><li>Assist in managing guest relations by addressing concerns promptly and professionally, ensuring a positive dining experienceSkills</li><li>Proven experience as a host/hostess or in food service environments, preferably within restaurants or hospitality settings</li><li>Strong customer service skills with the ability to engage guests warmly and professionally</li><li>Excellent communication skills to interact clearly with guests, team members, and management</li><li>Ability to handle multiple tasks efficiently while maintaining a positive attitude under pressure</li><li>Knowledge of restaurant operations, serving etiquette, and hospitality best practices</li></ul>Pay: $18.00 - $20.00 per hourWork Location: In person

Part-Time Host

Ca' Dario

Overview Join our vibrant team as a Host/Hostess, where your energy and welcoming spirit set the tone for an exceptional guest experience! In this lively role, you&rsquo;ll be the first point of contact for our guests, creating a warm and inviting atmosphere from the moment they arrive. Your friendly demeanor, excellent communication skills, and ability to manage busy restaurant flow will ensure every guest feels valued and cared for. This paid position offers an exciting opportunity to develop your hospitality skills while being part of a dynamic team dedicated to delivering memorable dining experiences.Duties<ul><li>Greet guests with enthusiasm and genuine friendliness, making them feel immediately welcomed</li><li>Manage reservations and seating arrangements efficiently using POS systems such as Aloha POS, Micros POS, or similar platforms</li><li>Maintain wait lists and inform guests of estimated wait times with clear communication and positive attitude</li><li>Assist guests with seating, answer questions about the menu or restaurant amenities, and provide exceptional guest services</li><li>Coordinate with servers and kitchen staff to ensure smooth flow of service and timely seating</li><li>Handle phone inquiries professionally, providing information and taking reservations with proper phone etiquette</li><li>Support guest relations by addressing concerns promptly and courteously to ensure a positive dining experience</li></ul>Experience<ul><li>Previous host/hostess experience in a fast-paced restaurant or food service environment preferred</li><li>Strong customer service skills with a focus on hospitality and guest satisfaction</li><li>Experience working with POS systems such as Aloha POS or Micros POS is highly desirable</li><li>Excellent communication skills, both verbal and written, to effectively interact with guests and team members</li><li>Background in food service or restaurant operations is a plus, including serving or hotel guest services experience</li><li>Ability to handle multiple tasks efficiently while maintaining a friendly demeanor under pressure</li><li>Knowledge of phone etiquette and guest relations best practices to foster a welcoming environment</li></ul>Join us in creating memorable moments for our guests! Your enthusiasm and dedication will help shape their dining experience from the very first hello. We&rsquo;re excited to welcome passionate individuals who thrive in hospitality roles that value teamwork, communication, and genuine guest care. Pay is Min wage plus tips. Our hosts are well compensatedPay: From $16.95 per hourBenefits:<ul><li>401(k)</li><li>Employee discount</li><li>Flexible schedule</li></ul>Work Location: In person

Host/Hostess

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