guest relations hostess

Hilton

<div>Hostess
A Hostess is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction. 
 
 
What will I be doing? 
As a Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Hostess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Manage guest queries in a friendly, timely, and efficient manner</li>
<li>Ensure knowledge of menu and all products</li>
<li>Follow correct reporting procedures if faced with issues</li>
<li>Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene</li>
<li>Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay</li>
<li>Has a good knowledge of the restaurant's sitting arrangements</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul>What are we looking for? 
A Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude</li>
<li>Good communication skills (oral and Written)</li>
<li>Committed to delivering high levels of customer service</li>
<li>Excellent grooming standards</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Degree in relevant area</li>
<li>Experience in Food and Beverage department and/or industry</li>
<li>Previous experience of cash handling</li>
<li>Knowledge of Food Hygiene Regulations</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Hostess

Bebek Restaurant

Turkish Speaking Hostess (Fluent in English)We are looking for a Turkish-speaking Hostess with strong English communication skills to join our team in Dubai.Position: Hostess Location: Dubai, UAE Languages: Turkish and English (fluent) Experience: Previous hostess or customer service experience is required Technical Skills: Must be able to use basic computer software (MS Office, reservation systems, email, etc.)Key Responsibilities:<ul><li>Greet and welcome guests in a professional and friendly manner</li><li>Manage reservations and seating arrangements</li><li>Provide information about the venue, menu, and services</li><li>Maintain smooth guest flow during busy hours</li><li>Handle basic computer tasks such as reservations, emails, and reports</li><li>Communicate effectively with guests and team members</li></ul>Requirements:<ul><li>Must currently be based in Dubai</li><li>Fluent in Turkish and English</li><li>Presentable, confident, and customer-oriented</li><li>Able to use basic computer tools and software</li><li>Strong communication and interpersonal skills</li></ul>How to Apply: Please send your CV and a recent photo to HR@BEBEKRESTAURANT.AEJob Type: Full-time

TURKISH SPEAKING HOSTESS ( FLUENT IN ENGLISH )

Inspire Management Training Center

We are hiring an experienced and refined Hostess to join a prestigious luxury fine dining venue in Qatar. The ideal candidate will create an exceptional first impression for our guests, demonstrating warmth, professionalism, and a passion for delivering a world-class hospitality experience in an elegant and sophisticated setting.Key Responsibilities:<ul><li>Welcome guests with genuine warmth, grace, and professionalism.</li><li>Manage table reservations, seating arrangements, and guest flow with efficiency and attention to detail.</li><li>Escort guests to their tables, present menus, and introduce their service attendants.</li><li>Maintain accurate records of reservations and waitlists, providing timely updates and clear communication with guests.</li><li>Anticipate guest needs and deliver personalized attention to ensure a seamless dining experience.</li><li>Handle inquiries, special requests, and feedback with courtesy, discretion, and efficiency.</li><li>Coordinate closely with the service, culinary, and management teams to ensure smooth daily operations.</li><li>Uphold the venue&rsquo;s image of sophistication and luxury through impeccable grooming and demeanor.</li><li>Maintain a pristine, organized, and visually appealing reception and entrance area at all times.</li></ul>Qualifications &amp; Skills:<ul><li>High school diploma or equivalent; a certification in hospitality or front-of-house operations is an advantage.</li><li>3+ years of experience as a Hostess or in a similar role within a fine dining or high-end luxury hospitality environment.</li><li>Exceptional communication, interpersonal, and presentation skills.</li><li>Professional appearance with a polished and confident demeanor.</li><li>Strong organizational and multitasking abilities, with a calm approach under pressure.</li><li>A warm, courteous, and guest-centric attitude with a commitment to excellence.</li><li>Proficiency in reservation software and basic computer applications.</li><li>Fluency in English is required; additional language skills are an asset.</li></ul>Benefits:<ul><li>Attractive, all-inclusive salary package.</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hostess in fine dining restaurants or luxury hotel brands : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

F & B Hostess

Bab Al Shams Desert Resort

<div></div><div><div>Lobby Hostess 
(18259)</div> 
<div></div>
<div>Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place.</div>
<div>Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai&rsquo;s endless dunes and rich culture.</div> 
<div></div>
<div>
About The Role</div>
<div>
Lobby Hostess is responsible in welcoming and initiating the overall first impression of our guest&rsquo;s arrival experience. This position proactively welcomes and engages with our guests, enhancing their experience by fielding inquiries, promoting our vast array of amenities, and facilitating welcoming and efficient interactions. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.</div>
<div>
Key Duties and Responsibilities</div>
<ul><li>Creates positive, memorable, and efficient guest interactions within the hotel lobby.</li><li>Provides engaging, entertaining, and inspiring guest service; meeting or exceeding property standards.</li><li>Proactively greets guests within the lobby environment, identifying needs and fulfilling appropriately.</li><li>Monitors traffic flow and guest queues within lobby; directing guests as appropriate to minimize wait times.</li><li>Manages queuing system and procedures in accordance with property policies.</li><li>Actively identifies, acknowledges, and resolves guest concerns following service recovery protocols.</li><li>Identifies sales opportunities and promotes premium rooms, suites, and amenities to guests.</li><li>Maintains comprehensive and accurate knowledge of groups, events, amenities, outlets, and general information.</li><li>Appropriately utilizes tablet devices to perform key transactions and display products/services to guests.</li><li>Exceeds standards for personal appearance and grooming at all times.</li><li>Supports on the up-selling program and promotion happening.</li></ul>
<div>
Experience &amp; Educational Requirements</div>
<ul><li>Minimum High School Graduate or general education degree</li><li>1-2 years in similar position in a five-star hotel</li><li>Experience in handling point of sale (POS) terminals</li><li>Strong orientation towards customer service</li><li>Initiative and Commitment to Achieve</li><li>Attention to Detail &amp; Quality</li><li>Teamwork</li><li>Effective Communication</li><li>Hard working</li><li>Flexible</li><li>Adaptable</li><li>Interpersonal skills</li></ul> 
<div></div>
<div>Join a team that is warm,caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Lobby Hostess

ibis, ibis Styles, ibis budget

<div>
 
 Company Description
 
 
 
 Placed in the heart of the metropolis, Ibis and Adagio Doha is a multi-branded hotel complex offering 306 rooms and serviced apartments. Ibis Doha offers an affordable yet stylish stay combined with a central location. Adagio Doha offers its guests a home away from home in a modern and design-led setting. Guests can choose between studios, 1 bedroom and 2 bedroom apartments that offer great views of Doha&rsquo;s old town. The hotel is located 15 minutes from Hamad International Airport in close proximity to Msheireb Downtown as well as Souq Waqif.
 
 
 Sample an array of international cuisine at Charlie&rsquo;s Corner where we feature Italian, Asian, Arabic and Indian cuisine along with a delectable selection of burgers. Handcrafted artisanal pizzas are our signature offering. Relax and rejuvenate in our Infiniti pool and hi-tech gymnasium.
 
 
 
 Job Description
 
 
 
 The responsibilities and essential job functions of the Hostess role include but are not limited to the following:
 
 
 <ul>
 <li>
 Provides a friendly and personalized welcome for guests
 </li>
 <li>
 Offers attentive service and adapts to any constraints guests may have
 </li>
 <li>
 Heeds any remarks made by guests and ensures follow-up
 </li>
 <li>
 Establishes good relations with guests, offering advice and fostering customer loyalty
 </li>
 <li>
 Prepares the welcome desk and seat allocation.
 </li>
 <li>
 Takes the reservations and maintains reservation book
 </li>
 <li>
 Welcomes guests and provides the best seats available
 </li>
 <li>
 Cleans and tidies the restaurant and preparation after closing
 </li>
 <li>
 Before every work shift, finds out about dish composition and any shortages
 </li>
 <li>
 Organizes his/her work to suit business demands, events, and guest preferences
 </li>
 <li>
 Ensures the equipment used remains in good condition.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your experience and skills include:
 
 
 
 <ul>
 <li>
 Good command of written and spoken English communication skills
 </li>
 <li>
 Strong interpersonal and problem-solving abilities are essentials.
 </li>
 <li>
 Having Hotel Restaurant experience is an advantage
 </li>
 <li>
 Guest oriented, service minded and attention to quality
 </li>
 <li>
 Detail oriented having good sales acumen
 </li>
 <li>
 Dynamic and presentable at all times
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 
 What Is In It For You
 
 
 
 <ul>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Accor Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities
 
 
 </li>
 </ul>
 
 Your Team And Working Environment
 
 
 
 <ul>
 <li>
 Dynamic working environment
 </li>
 <li>
 Defined career development path
 </li>
 <li>
 Friendly and supportive team
 
 
 </li>
 </ul>
 Opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor&rsquo;s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.
</div>

Banyan Tree

<div>Company Description 
Banyan Group is one of the world&rsquo;s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences. 
The Group&rsquo;s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya. 
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.
Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a &#64257;tness center and 7 dining options 
Job Description 
Summary
A Specialty Hostess is responsible for providing exceptional guest service by managing the front-of-house operations in a restaurant, ensuring guests have a welcoming and positive experience from the moment they arrive. This position focuses on a specific area of the dining experience, such as a particular type of cuisine, or a unique dining concept. The Specialty Hostess is responsible for greeting and seating guests, managing reservations, handling guest inquiries, and creating a pleasant atmosphere, all while maintaining the high standards and ambiance of the specialty restaurant.
Responsibilities
<ul><li>Greet guests warmly and professionally as they arrive, making them feel welcomed and valued.</li><li>
Manage guest reservations, ensuring that all seating arrangements align with the restaurant&rsquo;s flow and capacity.</li><li>
Escort guests to their assigned tables, ensuring they are seated promptly and comfortably.</li><li>
Address any special requests from guests, such as seating preferences or accessibility needs, and accommodate them to the best of your ability.</li><li>
Coordinate reservations using the restaurant&rsquo;s reservation system, ensuring accuracy in the number of guests, dining times, and any special requests.</li><li>
Manage waitlists effectively during peak hours, ensuring that guests are informed about wait times and keeping them updated if delays occur.</li><li>
Ensure that every guest receives top-tier service by addressing any concerns or issues quickly and efficiently.</li><li>
Proactively check with guests to confirm they are satisfied with their seating and dining experience.</li><li>
Assist in any special celebrations, such as birthdays, anniversaries, or other special occasions, by offering appropriate greetings or services.</li><li>
Stay informed about the restaurant&rsquo;s menu, including special dishes, daily specials, and any unique offerings, to provide guests with accurate information and recommendations.</li><li>
Work closely with the service team to relay customer feedback and ensure the service meets the restaurant's standards.</li><li>
Maintain the flow of seating arrangements, balancing the restaurant&rsquo;s dining capacity and ensuring that the guests are seated efficiently without compromising service quality.</li><li>
Monitor the dining area to ensure tables are cleared and reset promptly for new guests.</li><li>
Communicate effectively with the kitchen, bar, and service team to ensure smooth operations and seating arrangements are carried out as planned.</li><li>
Keep the front entrance and lobby area clean, organized, and inviting.</li><li>
Ensure that any waiting areas are comfortable, with appropriate seating and the availability of water or other refreshments, if applicable.</li><li>
Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li></ul> 

Qualifications 
Experience<ul><li>
Previous experience in a restaurant or hospitality role is preferred, especially in a fine-dining or specialty restaurant environment.</li><li>
Excellent customer service and communication skills, with the ability to interact with guests in a friendly and professional manner.</li><li>
Strong organizational and multitasking abilities, with the ability to manage reservations and handle guest inquiries efficiently.</li><li>
Basic knowledge of the restaurant&rsquo;s menu and offerings, with the ability to assist guests with menu questions.</li><li>
Ability to remain calm under pressure during busy periods, maintaining a welcoming atmosphere.</li><li>
Professional appearance and demeanour, in line with the restaurant&rsquo;s standards.</li><li>
Proficiency in reservation software or willingness to learn</li></ul> 

Additional Information 
Why Join Us:
We are dedicated to fostering your growth and success every step of the way. We understand the importance of providing you with the support, training, and leadership necessary to excel in your role. That's why we offer comprehensive training and development programs tailored to sharpen your skills and elevate your expertise in the luxury hospitality sector. Your journey with us is not just about achieving your goals but also about continuously refining your capabilities and making meaningful contributions to our shared success</div>

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8153 guest relations hostess jobs NEAR_ME

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TURKISH SPEAKING HOSTESS ( FLUENT IN ENGLISH )

F & B Hostess

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