guest relations hostess

AL SHURFA BAY RESTAURANT CAFE LLC

Job Summary:The Restaurant Hostess is the first point of contact for guests at our 5-star restaurant. This role is essential in ensuring a positive and welcoming experience for all guests from the moment they arrive until they leave. The hostess is responsible for greeting guests, managing reservations, seating guests, and providing overall support to the restaurant team to ensure the smooth operation of the dining area.Key Responsibilities:1. Greeting and Seating:<ul><li>Welcome guests warmly as they arrive at the restaurant.</li><li>Verify reservations and guide guests to their assigned tables.</li><li>Manage the seating plan and ensure a balanced flow of guests to ensure service efficiency.</li></ul>2. Reservation Management:<ul><li>Handle reservations via phone, email, and online booking systems.</li><li>Confirm reservations and respond to any inquiries regarding dining options, special requests, and other concerns.</li><li>Maintain an organized reservation book or system.</li></ul>3. Guest Relations:<ul><li>Provide excellent customer service and address any guest concerns or complaints promptly and professionally.</li><li>Build rapport with regular guests and VIPs, remembering their preferences and special requests.</li></ul>4. Coordination:<ul><li>Communicate effectively with the restaurant staff, including servers, kitchen staff, and management, to ensure smooth operations.</li><li>Monitor the dining area to anticipate and respond to guest needs and ensure tables are turned over efficiently.</li></ul>5. Ambience and Cleanliness:<ul><li>Ensure the hostess station and entrance are clean, organized, and visually appealing.</li><li>Monitor the dining area to maintain a tidy and pleasant environment for guests.</li></ul>6. Special Events and Promotions:<ul><li>Assist with the planning and coordination of special events, promotions, and private parties.</li><li>Provide guests with information about ongoing promotions and events.</li></ul>7. Administrative Duties:<ul><li>Maintain accurate records of reservations and guest preferences.</li><li>Assist with administrative tasks as needed, including generating reports and managing guest feedback.</li></ul>Qualifications:<ul><li>Experience: Previous experience as a hostess or in a customer service role, preferably in a high-end or fine dining establishment.</li><li>Skills:</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in reservation management software and Microsoft Office Suite.</li><li>Ability to remain calm and professional in a fast-paced environment.</li><li>Good physical stamina and the ability to stand for extended periods.</li><li>Proficient both in English &amp; Arabic languages.</li></ul>Candidates must be available for immediate hiring.Arabic Syrian &amp; Lebanese is an advantage in this position.Job Type: Full-timePay: From AED5,000.00 per month

FEMALE RESTAURANT HOSTESS

Inspire Management Training Center

A premium fine dining restaurant in Qatar is seeking an experienced and well-presented Hostess to be the welcoming face of the venue and ensure every guest enjoys a seamless and memorable dining experience. The ideal candidate will be poised, service-driven, and passionate about hospitality, delivering warm and professional guest interactions in an elegant, high-end environment.Key Responsibilities:<ul><li>Greet and welcome guests with genuine warmth and professionalism.</li><li>Manage reservations, seating arrangements, and guest flow efficiently.</li><li>Escort guests to their tables, presenting menus and introducing service staff.</li><li>Maintain an accurate waitlist and communicate seating updates effectively.</li><li>Anticipate guest needs and provide personalized service to enhance their experience.</li><li>Handle guest inquiries, special requests, and feedback with courtesy and professionalism.</li><li>Coordinate with the service team, kitchen, and management to ensure smooth operations.</li><li>Maintain cleanliness and presentation standards at the reception and entrance areas.</li><li>Uphold the restaurant&rsquo;s image of luxury, elegance, and exceptional hospitality.</li></ul>Qualifications, Experience &amp; Skills:<ul><li>High school diploma or equivalent; hospitality or front-of-house training is an advantage.</li><li>Minimum 2&ndash;3 years of experience as a Hostess or in a similar guest-facing role within a fine dining restaurant or luxury hotel.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and confident demeanor.</li><li>Strong organizational and multitasking abilities.</li><li>Guest-focused, courteous, and positive attitude.</li><li>Proficiency in reservation systems and basic computer applications.</li><li>Fluency in English; additional languages are an advantage.</li></ul>Benefits:<ul><li>Competitive salary package (Inclusive of all)</li></ul>Job Types: Full-time, PermanentEducation:<ul><li>High school or equivalent (Preferred)</li></ul>Experience:<ul><li>Hostess&ndash; Fine Dining Restaurants or Luxury Hotels: 2 years (Required)</li></ul>Language:<ul><li>Russian / Kazakh / Azerbaijani (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Hostess

The First Group

Job Description <div>
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The Lobby Hostess is the first point of contact for guests and visitors arriving at the hotel. This role is responsible for delivering a warm, professional welcome, managing guest flow in the lobby, and ensuring every arrival and departure experience is seamless. The Lobby Hostess plays a key part in shaping first impressions, reflecting the hotel s commitment to personalized service and luxury hospitality. <ul> <li> Greet all guests, visitors, and VIPs in a friendly and elegant manner upon entry to the hotel lobby. </li> <li> Offer assistance with directions, seating, check-in guidance, and general hotel information. </li> <li> Coordinate with the Front Office and Concierge teams to ensure a smooth guest journey. </li> <li> Monitor lobby traffic, anticipate guest needs, and proactively offer support or refreshments. </li> <li> Maintain a strong presence in the lobby to enhance the welcoming atmosphere and guest engagement. </li> <li> Escort guests to desired areas (reception, concierge, elevators, meeting points) when appropriate. </li> <li> Maintain cleanliness, organization, and presentation standards in the lobby area. </li> <li> Handle guest queries, requests, and complaints professionally, escalating when needed. </li> <li> Support guest recognition efforts by learning regular guests' names and preferences. </li> <li> Stay updated on hotel events, F&amp;B promotions, and local attractions to assist guest inquiries. </li> </ul>
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Desired Skill &amp; Expertise <div>
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<ul> <li> Previous experience in a customer-facing or hostess role within a hotel or upscale environment. </li> <li> Excellent verbal communication and interpersonal skills. </li> <li> Professional grooming, polished appearance, and confident presence. </li> <li> Fluent in English; knowledge of additional languages is an asset. </li> <li> Ability to remain calm, attentive, and courteous in a fast-paced setting. </li> <li> Strong sense of hospitality, etiquette, and guest engagement. </li> <li> Flexibility to work shifts, weekends, and holidays as needed. </li> <li> Familiarity with hotel operations and guest service protocols is a plus.</li></ul></div></div></div>

Lobby Hostess

Client of Final Destiny HR Consultancy

HOSTESS 
 Guest Greeting, Reservations Management, Team Coordination 
 Duty: 11 hours &amp; 1-hour break 
 LIVE OUT 
 Location : Dubai

HOSTESS

The Ned Hotel

<div><div><div><div><h1 class="jobSectionHeader">HOSTESS</h1><div>
The Ned Doha<div><div>
Doha</div><ul><li></li></ul><div>
competitive</div><ul><li></li></ul><div>
Full time</div></div></div></div></div></div><div> 
Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool. 
Job Purpose
We are looking for a Greeter/Hostess to work within The Ned Doha. If you have experience as a Hostess/Greeter in a busy restaurant or hotel luxury environment, and you are enthusiastic, passionate and knowledgeable about fresh food and good service, then we want to hear from you! 
Responsibilities<ul><li>
Warmly welcome guests upon arrival and provide a gracious first impression.</li><li>
Manage reservations for dining, spa appointments, and other hotel amenities with precision and efficiency.</li><li>
Escort guests to their tables and ensure seating arrangements are comfortable and in line with their preferences.</li><li>
Provide guests with information about hotel facilities, services, and local attractions, offering personalized recommendations as needed.</li><li>
Handle guest inquiries, requests, and complaints promptly and professionally, striving to exceed expectations.</li><li>
Collaborate closely with other hotel staff members to ensure seamless operations and exceptional service delivery.</li><li>
Promote upselling opportunities and special offers to enhance the guest experience and maximize revenue.</li><li>
Maintain a polished and professional appearance in accordance with the hotel's grooming standards.</li><li>
Adhere to all hotel policies, procedures, and safety regulations to ensure a safe and pleasant environment for guests and colleagues alike.</li></ul> 
Qualifications<ul><li>
Excellent communication skills, both verbal and written, with a warm and welcoming demeanor.</li><li>
Strong organizational skills and attention to detail to manage reservations and guest requests effectively.</li><li>
Ability to multitask, prioritize tasks, and adapt to changing circumstances in a fast-paced environment.</li><li>
Team player with a positive attitude and a genuine passion for providing exceptional hospitality.</li><li>
Proficiency in multiple languages is an asset.</li><li>
Flexibility to work evenings, weekends, and holidays as required.</li></ul> 
Work Experience &amp; Knowledge<ul><li>
Previous experience in customer service, hospitality, or a related field preferred.</li><li>
Computer proficiency &ndash; Excel, Windows, Outlook, PowerPoint and Publisher</li><li>
Hotel information system &ndash; Opera</li></ul> 
Competencies<ul><li>
Communication Skills: Clear verbal communication and active listening skills are crucial for understanding guest needs and providing assistance.</li><li>
Customer Focus: Anticipating guest needs, providing personalized service, and ensuring guest satisfaction are central to this competency.</li><li>
Interpersonal Skills: The ability to establish rapport, demonstrate empathy, and resolve conflicts diplomatically contributes to a welcoming and harmonious environment.</li><li>
Organization and Time Management: Managing reservations, seating arrangements, and guest inquiries requires strong organizational and time management skills. Prioritizing tasks, multitasking effectively, and maintaining attention.</li><li>
Problem-Solving Abilities: Strong problem-solving skills enable hostesses to address issues promptly and find satisfactory resolutions while maintaining guest satisfaction.</li><li>
Adaptability and Flexibility: Hospitality environments are dynamic, with priorities often changing rapidly. Hostesses must be adaptable and flexible, adjusting to changing circumstances and guest needs while remaining composed under pressure.</li><li>
Professionalism: This includes maintaining a polished appearance, adhering to hotel policies and procedures, and handling guest interactions with tact and discretion.</li><li>
Sales and Upselling: Promoting special offers, upgrades, and additional services to guests requires effective sales and upselling skills.</li><li>
Cultural Awareness and Sensitivity: Understanding and respecting cultural differences, customs, and preferences contribute to creating inclusive and welcoming experiences for all guests.</li></ul> 
What In It for you?<ul><li>
One of the most iconic place to be and work</li><li>
Amazing learning and development program</li><li>
Discounted rates at The Ned Doha</li><li>
Fantastic career growth opportunities</li></ul> 
At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality. 
Apply today and join us as a Hostess! 
#YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed</div></div>

Accor Group

Job Title Hostess Luxury Floating Hotel &amp; Fine Dining Dubai, UAE Job Description Hostess Luxury Floating Hotel &amp; Fine Dining Dubai, UAE Role Summary Join the prestigious Queen Elizabeth II (QE2), the world s only floating hotel permanently docked at Dubai s Port Rashid, as a Hostess. In this front-of-house role, you will be the first point of contact for guests, delivering exceptional service that reflects the property s unique blend of British heritage and modern luxury. You will manage reservations, coordinate guest seating, and ensure every visitor enjoys a seamless dining experience aboard this iconic ocean liner. Job Details Location: UAE Location City: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full Time What You ll Do Greet guests warmly upon arrival, set a positive tone, and maintain the hotel s high service standards. Manage waitlists, reservations, and seating arrangements using the reservation system. Inform guests about current promotions and introduce their server for a smooth handover. Answer incoming calls professionally, providing accurate information and assistance. Handle guest billing for dining and to-go orders, verifying payments and processing transactions accurately. Note and communicate guest dietary requirements and special requests to the service team. Support the restaurant team in maintaining a polished and welcoming environment. Ideal Profile At least 1 year of experience in a similar role, preferably in hospitality or fine dining. Proficiency in Micros POS system. Strong guest service skills, with the ability to remain calm and courteous under pressure. Fluent in English; knowledge of additional languages is an advantage. Well-presented, with excellent communication and interpersonal skills. Why Join Us Be part of a globally recognized hospitality landmark, offering a rare opportunity to work in a venue that combines history, luxury, and innovation. The QE2 offers a unique work environment, professional growth opportunities, and the chance to create unforgettable experiences for guests from around the world

Hostess Luxury Floating Hotel

Apt Resources Pvt.Ltd.

Apt Resources is on the lookout for a charming and inviting Hostess to join a dynamic restaurant team in Dubai. In this role, you will be the face of the restaurant, responsible for creating a warm and welcoming environment for guests from the moment they arrive. Your duties will include greeting patrons, managing reservations, and ensuring a streamlined seating process. The ideal candidate should possess excellent communication skills, a friendly demeanor, and a passion for providing exceptional customer service.
 
Responsibilities: 
<ul>
<li>Welcome guests to the restaurant with a friendly smile</li>
<li>Manage reservations and maintain an efficient seating plan</li>
<li>Escort guests to their tables and provide menus</li>
<li>Communicate wait times accurately and manage waiting lists</li>
<li>Coordinate with the wait staff to ensure guest satisfaction and timely service</li>
<li>Address customer inquiries and resolve any potential issues</li>
<li>Maintain a clean and organized reception area</li>
<li>Support staff during peak hours to ensure smooth operations</li>
</ul>
Requirements: 
<ul>
<li>Previous experience as a Hostess or similar role in a restaurant</li>
<li>Strong customer service skills and a welcoming attitude</li>
<li>Excellent verbal communication skills</li>
<li>Ability to multitask and handle a fast-paced environment</li>
<li>Professional appearance and demeanor</li>
<li>Flexibility to work various shifts, including evenings and weekends</li>
<li>High school diploma or equivalent; hospitality training is an advantage</li>
<li>Proficient in reservation systems</li>
</ul>
Benefits: 
AED 3000 to 3500 + 400 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws

Hostess - Restaurant

Search 7311+ Guest relations hostess jobs near you this November. New roles added regularly across leading industries. Apply today.

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Hostess - Restaurant