guest relations hostess

The First Group

Job Description <div>
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The Lobby Hostess is the first point of contact for guests and visitors arriving at the hotel. This role is responsible for delivering a warm, professional welcome, managing guest flow in the lobby, and ensuring every arrival and departure experience is seamless. The Lobby Hostess plays a key part in shaping first impressions, reflecting the hotel s commitment to personalized service and luxury hospitality. <ul> <li> Greet all guests, visitors, and VIPs in a friendly and elegant manner upon entry to the hotel lobby. </li> <li> Offer assistance with directions, seating, check-in guidance, and general hotel information. </li> <li> Coordinate with the Front Office and Concierge teams to ensure a smooth guest journey. </li> <li> Monitor lobby traffic, anticipate guest needs, and proactively offer support or refreshments. </li> <li> Maintain a strong presence in the lobby to enhance the welcoming atmosphere and guest engagement. </li> <li> Escort guests to desired areas (reception, concierge, elevators, meeting points) when appropriate. </li> <li> Maintain cleanliness, organization, and presentation standards in the lobby area. </li> <li> Handle guest queries, requests, and complaints professionally, escalating when needed. </li> <li> Support guest recognition efforts by learning regular guests' names and preferences. </li> <li> Stay updated on hotel events, F&amp;B promotions, and local attractions to assist guest inquiries. </li> </ul>
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Desired Skill &amp; Expertise <div>
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<ul> <li> Previous experience in a customer-facing or hostess role within a hotel or upscale environment. </li> <li> Excellent verbal communication and interpersonal skills. </li> <li> Professional grooming, polished appearance, and confident presence. </li> <li> Fluent in English; knowledge of additional languages is an asset. </li> <li> Ability to remain calm, attentive, and courteous in a fast-paced setting. </li> <li> Strong sense of hospitality, etiquette, and guest engagement. </li> <li> Flexibility to work shifts, weekends, and holidays as needed. </li> <li> Familiarity with hotel operations and guest service protocols is a plus.</li></ul></div></div></div>

Lobby Hostess

Client of Final Destiny HR Consultancy

HOSTESS 
 Guest Greeting, Reservations Management, Team Coordination 
 Duty: 11 hours &amp; 1-hour break 
 LIVE OUT 
 Location : Dubai

HOSTESS

TANG Hospitality

1. Job SummaryThe Hostess at TANG Hospitality plays a crucial role in cultivating a positive and inviting image of the restaurant, is responsible for welcoming guests to the restaurant, managing reservations, and coordinating seating to ensure a positive dining experience. This role involves greeting guests, guiding them to their tables, and maintaining a welcoming atmosphere in alignment with TANG Hospitality's standards of hospitality. Additionally, the Hostess may be required to assist as a Reservations Agent, when needed.2. Essential Job Tasks&middot; Greet and welcome guests, as they arrive at the restaurant.&middot; Manage reservations and seating arrangements using the restaurant's reservation system. Ensure that all reservations are accurately recorded, and tables are prepared for guests.&middot; Escort guests to their tables and provide them with menus.&middot; Ensure accurate seating arrangements to accommodate reservations and walk-in guests.&middot; Monitor dining areas to ensure cleanliness, organization, and adherence to seating arrangements.&middot; Answer incoming calls and assist guests with inquiries about reservations and restaurant information thorough different communication channels.&middot; Assist in coordinating with service staff, bartenders, and kitchen personnel to ensure timely service, and any specific reservations requests are accommodated.&middot; Maintain a positive and professional demeanor while handling guest interactions and inquiries.&middot; Monitor and manage the waiting list during busy periods to ensure guest satisfaction are met all the time.&middot; Assist with the planning and coordination of restaurant events and private parties, ensuring all details are executed smoothly.&middot; Ensure all company devices are handled with care, kept secure, and maintained in optimal working condition.&middot; Ensure the hostess area, entrance, and dining area are always clean and well-presented. Arrange and replenish promotional materials as needed.&middot; Ensure that an adequate stock of all necessary stationary items is consistently available.&middot; Ensure that all menus are clean and in good condition. Maintain an adequate stock of menus and request additional supplies as needed.&middot; Assist as a Reservations Agent when needed, handling guest inquiries, creating reservations, and managing modifications and cancellations.&middot; Assist in other tasks as needed to support the smooth operation of the restaurant, assign by direct supervisor or manager.3. Job ContextThe Hostess works in a fast-paced hospitality environment, interacting with guests, service staff, and management regularly. This role requires strong communication skills, attention to detail, ability to work under pressure and fast-moving environment, as long the ability to manage guest flow effectively. The Hostess plays a crucial role in creating a positive first impression and ensuring a smooth dining experience for guests at TANG Hospitality.4. Knowledge, Skills, and Abilities&middot; Knowledge: Understanding of restaurant operations, familiarity with professional reservation systems, knowledge of guest&rsquo;s service principles.&middot; Skills: Excellent communication and interpersonal skills, strong organizational abilities, attention to detail, ability to multitask.&middot; Abilities: Ability to work under pressure, maintain a positive and welcoming demeanor; to handle physical tasks for long hours, wearing a high heel (standing, walking), to accommodate and respond to varying guest needs; to use basic computer software and hardware; to communicate effectively in written and verbal manner.Job Type: Contract Contract length: 6 monthsPay: AED5,000.00 - AED7,000.00 per month

Restaurant Hostess

Holiday Inn

<div>F&amp;B Hostess

Are you warm, welcoming, and passionate about creating memorable first impressions? We&rsquo;re looking for an F&amp;B Hostess to be the face of our restaurant and ensure every guest receives a genuine and seamless welcome experience.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:

Greeting guests warmly upon arrival, escorting them to their tables, and ensuring they are comfortably seated.

Managing the restaurant&rsquo;s reservations system efficiently, handling walk-ins, and optimizing seating arrangements to maximize guest satisfaction and restaurant capacity.

Providing menus, explaining specials, and assisting guests with basic inquiries about food &amp; beverage offerings.

Coordinating with the service and kitchen teams to ensure smooth and timely operations.

Maintaining a clean and organized reception/hostess desk and entrance area.

Monitoring guest flow and wait times while keeping a calm and professional demeanor during busy periods.

Handling guest requests, feedback, or complaints with professionalism and escalating when necessary.

Supporting restaurant promotions and upselling special events or offers when appropriate.

Upholding grooming standards and brand presentation at all times as the first point of contact.
What we need from you:

Previous experience as a Hostess or in a similar guest-facing role within a 4-star or 5-star hotel, fine dining restaurant, or cruise line is preferred.

Excellent communication and interpersonal skills with a naturally welcoming personality.

Proficiency in English is essential; additional languages are an advantage.

Good organizational skills and the ability to multitask under pressure.

Professional appearance and a positive, team-oriented attitude.

Flexibility to work rotating shifts, weekends, and public holidays.
What you can expect from us:

A supportive and inclusive work environment where your contribution matters.

Opportunities for training and career development within IHG Hotels &amp; Resorts.

Competitive salary and benefits aligned with market standards.

A chance to be part of a dynamic F&amp;B team delivering memorable guest experiences.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

F&B Hostess

Accor Group

Job Title Hostess Luxury Floating Hotel &amp; Fine Dining Dubai, UAE Job Description Hostess Luxury Floating Hotel &amp; Fine Dining Dubai, UAE Role Summary Join the prestigious Queen Elizabeth II (QE2), the world s only floating hotel permanently docked at Dubai s Port Rashid, as a Hostess. In this front-of-house role, you will be the first point of contact for guests, delivering exceptional service that reflects the property s unique blend of British heritage and modern luxury. You will manage reservations, coordinate guest seating, and ensure every visitor enjoys a seamless dining experience aboard this iconic ocean liner. Job Details Location: UAE Location City: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full Time What You ll Do Greet guests warmly upon arrival, set a positive tone, and maintain the hotel s high service standards. Manage waitlists, reservations, and seating arrangements using the reservation system. Inform guests about current promotions and introduce their server for a smooth handover. Answer incoming calls professionally, providing accurate information and assistance. Handle guest billing for dining and to-go orders, verifying payments and processing transactions accurately. Note and communicate guest dietary requirements and special requests to the service team. Support the restaurant team in maintaining a polished and welcoming environment. Ideal Profile At least 1 year of experience in a similar role, preferably in hospitality or fine dining. Proficiency in Micros POS system. Strong guest service skills, with the ability to remain calm and courteous under pressure. Fluent in English; knowledge of additional languages is an advantage. Well-presented, with excellent communication and interpersonal skills. Why Join Us Be part of a globally recognized hospitality landmark, offering a rare opportunity to work in a venue that combines history, luxury, and innovation. The QE2 offers a unique work environment, professional growth opportunities, and the chance to create unforgettable experiences for guests from around the world

Hostess Luxury Floating Hotel

Job Title
Hostess Luxury Floating Hotel & Fine Dining Dubai, UAE
Job Description
Hostess Luxury Floating Hotel & Fine Dining Dubai, UAE Role Summary Join the prestigious Queen Elizabeth II (QE2), the world s only floating hotel permanently docked at Dubai s Port Rashid, as a Hostess. In this front-of-house role, you will be the first point of contact for guests, delivering exceptional service that reflects the property s unique blend of British heritage and modern luxury. You will manage reservations, coordinate guest seating, and ensure every visitor enjoys a seamless dining experience aboard this iconic ocean liner. Job Details Location: UAE Location City: Dubai Industry: Hospitality / Travel Function: Guest Services / Concierge Salary: 4000 6000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full Time What You ll Do Greet guests warmly upon arrival, set a positive tone, and maintain the hotel s high service standards. Manage waitlists, reservations, and seating arrangements using the reservation system. Inform guests about current promotions and introduce their server for a smooth handover. Answer incoming calls professionally, providing accurate information and assistance. Handle guest billing for dining and to-go orders, verifying payments and processing transactions accurately. Note and communicate guest dietary requirements and special requests to the service team. Support the restaurant team in maintaining a polished and welcoming environment. Ideal Profile At least 1 year of experience in a similar role, preferably in hospitality or fine dining. Proficiency in Micros POS system. Strong guest service skills, with the ability to remain calm and courteous under pressure. Fluent in English; knowledge of additional languages is an advantage. Well-presented, with excellent communication and interpersonal skills. Why Join Us Be part of a globally recognized hospitality landmark, offering a rare opportunity to work in a venue that combines history, luxury, and innovation. The QE2 offers a unique work environment, professional growth opportunities, and the chance to create unforgettable experiences for guests from around the world. About the Company The Queen Elizabeth II (QE2) is a legendary ocean liner transformed into a luxury floating hotel in Dubai, UAE. Featuring 447 distinctive rooms and a rich maritime heritage, the QE2 delivers world-class hospitality while preserving its celebrated past. Permanently docked at Port Rashid, it is a one-of-a-kind destination that attracts guests from across the globe.
Post Details

Hostess Luxury Floating Hotel & Fine Dining Dubai, UAE

Renaissance Corporate Services

Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities.
 
Job Summary: 
The Hostess position in Shangri-la Jeddah is more than the regular duties of greeting and serving the guests but dazzling and delighting the guests by creating memorable dining experience in the Food & Beverage outlet by living the Shangri-la Standards.
 
As a Hostess, we rely on you to
 
Obsess over delighting guests and create wow moments.
 Get the restaurant ready before service.
 Seamlessly coordinate with the culinary team to ensure timely service to the guest.
 Ensuring the billing is done appropriately and posted accordingly.
 Follow the Shangri-la Food Safety Processes and Procedures.
 Assist fellow colleagues in the success of the F&B outlet.
 Assist the supervisor in ensuring smooth meal operations.
 
What we're looking for
 
Strong English skills
 Positive Attitude and willingness to learn.
 Minimum of 1 year of experience.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Hostess (173660)

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