guest relations receptionist

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 As a Guest Relation Officer, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
 
 
 The Guest Relation Officer is responsible to assist in the smooth and efficient running of the Guest Relations Department within the Rooms Division
 
 
 
 Qualifications
 
 
 
 The potential candidate must ideally have:
 
 
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 A relevant degree or diploma in Hospitality or Tourism management.
 </li>
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 Minimum 2 years' work experience hotel operations.
 </li>
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 Good problem solving, administrative and interpersonal skills are a must.
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 Arabic language skills is a must
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 </ul>
</div>

Guest Relation Officer (Female)

Cala Restaurant

Job OverviewC&aacute;la is an upper-tier dining space built around experience, storytelling, and precision. We are looking for a Female Guest Relations Officer who understands that hospitality is not just service. it is anticipation, discretion, and emotional intelligence.This role is ideal for someone who can manage guests with calm confidence while maintaining a refined, quiet, and controlled floor presence.Key Responsibilities<ul><li>Welcome and host guests, ensuring a smooth and composed arrival experience</li><li>Manage reservations, table allocation, and guest flow efficiently</li><li>Build relationships with repeat and VIP guests, remembering preferences and occasions</li><li>Guide guests through the dining experience when needed (menu, concept, dishes)</li><li>Handle complaints professionally and ensure effective service recovery</li><li>Coordinate closely with floor staff and kitchen to maintain service timing</li><li>Maintain a calm, organized, and noise-controlled environment on the floor</li></ul>Location: Emaar Coral Tower, DHA Phase 8, KarachiAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you know regarding CRM use i.e SevenRooms</li></ul>Education:<ul><li>Middle School (Preferred)</li></ul>Experience:<ul><li>Hospitality: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Female - Guest Relations Officer

<div>Company Description 
Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life.
Part of Ennismore&rsquo;s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia&rsquo;s most exciting lifestyle destinations.
The resort features 150 impeccably designed keys, five dynamic Food &amp; Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.
More than a hotel, SLS The Red Sea is a living stage&mdash;a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you&rsquo;re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues. 
Job Description 
The Guest Relations Host is responsible for delivering exceptional, personalized service to guests throughout their stay. The role focuses on anticipating guest needs, handling requests and feedback, resolving issues promptly, and ensuring a seamless and memorable luxury experience. It also involves coordinating with different hotel departments to enhance guest satisfaction and maintain high service standards.
KEY RESPONSIBILITIES<ul><li>
Welcome and engage with guests in a warm, professional, and personalized manner</li><li>
Anticipate guest needs and provide proactive service throughout their stay</li><li>
Handle guest inquiries, requests, feedback, and complaints promptly and effectively</li><li>
Coordinate with departments such as Housekeeping, F&amp;B, and Concierge to fulfill guest needs</li><li>
Ensure all guest preferences and special requests are recorded and communicated accurately</li><li>
Assist with VIP arrivals, special occasions, and personalized guest experiences</li><li>
Monitor guest satisfaction and follow up to ensure issues are fully resolved</li><li>
Maintain detailed records of guest interactions, preferences, and feedback</li><li>
Support check-in and check-out processes when required</li><li>
Promote hotel services, amenities, and experiences to enhance guest satisfaction</li><li>
Handle service recovery situations professionally to maintain guest loyalty</li><li>
Ensure smooth communication between guests and hotel departments</li><li>
Maintain high standards of luxury service and hospitality etiquette</li><li>
Respond to guest messages, calls, and digital requests in a timely manner</li><li>
Assist in organizing guest activities, reservations, and special arrangements</li><li>
Ensure confidentiality and privacy of guest information at all times</li><li>
Contribute to continuous improvement of guest experience standards</li><li>
Support management in achieving guest satisfaction and service excellence goals</li></ul> 

Qualifications 
<ul><li>
Diploma or Bachelor&rsquo;s degree in Hospitality Management, Tourism, or related field</li><li>
1&ndash;3+ years of experience in guest services, front office, concierge, or hospitality roles (luxury hotel experience preferred)</li><li>
Strong understanding of luxury hospitality standards and guest service principles</li><li>
Familiarity with hotel operations and Property Management Systems (PMS) is an advantage</li><li>
Proficiency in Microsoft Office applications and communication tools</li><li>
Fluency in English; additional languages are an advantage</li></ul></div>

Guest Relations Host (Saudi National)

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travelers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 
 Guest Relations Executive &ndash; Front Office
 
 
 
 to join
 
 
 
 Jumeirah Gulf of Bahrain.
 
 
 
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with repeat guests and VIPs, ensuring personalized service and recognizing loyalty.
 </li>
 <li>
 Actively solicit and review guest feedback, using insights to implement improvements and enhance guest satisfaction.
 </li>
 <li>
 Handle and resolve complex guest issues with empathy and professionalism, working to achieve timely and satisfactory resolutions.
 </li>
 <li>
 Assist with the coordination of guest events or special occasions, ensuring all arrangements exceed expectations.
 </li>
 <li>
 Identify opportunities for service enhancement and contribute to the implementation of best practices that elevate the guest journey.
 </li>
 <li>
 Promote hotel services and packages in a personalized manner to enrich the guest experience and create memorable stays.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience or internships in Front Office department preferable
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 A minimum of 1&ndash;2-year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
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 Opportunities for internal mobility within our global network
 </li>
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 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
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 Health care and insurance benefits
 </li>
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 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Apr 27, 2026, 7:31:53 AM
</div>

Guest Relations Executive – Front Office – Jumeirah Gulf of Bahrain

Marriott Vacations Worldwide

<div>Hourly Rate: $21.00<div>
PAY: $21.00 /hourly + Group Commission&lt;- Apply today to learn more!</div><div>
SCHEDULE: Full-time | 5 days per week with typically set days off | Typical Shifts: 8:00 AM&ndash;4:30 PM or 8:30 AM&ndash;5:00 PM | flexibility to work weekends and holidays. *Subject to business needs
PREFERRED QUALIFICATIONS: 
Knowledge of the Japanese language is preferred, as the team operates in a bilingual (English/Japanese) environment. Please note that all customer interactions are conducted in English.
Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
Marriott Vacation Club&reg;, a leader in the vacation ownership industry, is seeking motivated individuals with customer service and local area expertise to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are motivated to provide outstanding customer service. As a Guest Relations Coordinator, you will offer Concierge-style services to guests coming to stay with us on a promotional vacation package.
What's in it for you?<ul><li>
Hotel and resort discounts</li><li>
Immediate 401(k) Company match up to 6%</li><li>
Growth and development opportunities</li><li>
Positive work environment</li></ul>
What will you do?<ul><li>
Conduct pre-arrival calls to guests coming on a promotional package.</li><li>
Engage with guests and provide elevated customer service by phone.</li><li>
Effectively communicate the benefits of the guest's vacation package and confirm details.</li><li>
Provide the highest level of service to suggest local attractions and restaurant recommendations .</li><li>
Provide effective problem resolution techniques if applicable .</li></ul>
What are the requirements?<ul><li>
Enjoy talking with guests by phone</li><li>
Excellent written and verbal communication skills</li><li>
Local area knowledge</li><li>
Computer skills</li><li>
Flexible schedule, including the ability to work weekends and holidays</li></ul>
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</div>
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</div>

Guest Relations - Marketing Support Specialist | $21/hr + Group Incentive

Loft A

Hostess &ndash; Position OverviewWe are seeking a welcoming and service-oriented Hostess to be the first point of contact for guests at the beach facility. The Hostess will be responsible for greeting guests, managing reservations, and ensuring smooth guest flow across seating and activity areas. The ideal candidate should possess excellent communication skills, a professional appearance, and the ability to deliver outstanding hospitality in a dynamic beach environment.Key Responsibilities<ul><li>Greet and welcome guests warmly upon arrival and provide information about available facilities, services, and promotions.</li><li>Manage guest reservations and seating arrangements.</li><li>Maintain a professional and approachable presence at the entrance and guest service desk.</li><li>Handle guest inquiries, requests, and feedback promptly and courteously.</li><li>Assist in promoting beach activities, special events, and F&amp;B offerings.</li><li>Ensure cleanliness, organization, and readiness of the reception and guest service areas.</li><li>Collaborate with floor supervisors and service staff to ensure seamless guest experiences.</li><li>Uphold the highest hospitality and customer service standards in line with company policies.</li></ul>Qualifications &amp; Skills<ul><li>High school diploma or equivalent (Diploma in Hospitality or Tourism preferred).</li><li>Prior experience working as a hostess, receptionist, or customer service professional within the hospitality or hotel industry.</li><li>Excellent communication and interpersonal skills.</li><li>Fluency in English is required; Arabic and other languages are an advantage.</li><li>Professional grooming, positive attitude, and guest-oriented approach.</li><li>Ability to work in a dynamic, outdoor beach environment with flexible shifts, including weekends and holidays.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have previous experience working as a hostess, receptionist, or guest relations staff in a hotel or hospitality environment?</li><li>Are you able to communicate confidently and professionally in English with guests?</li><li>Have you previously handled guest reservations, seating coordination, or front-desk customer service?</li><li>Are you comfortable managing guest inquiries and resolving complaints in a professional manner?</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>Work Location: In person

Hostess

DS2 Hospitality

Overview Join our vibrant hospitality team as a Hotel Receptionist, where your energy and dedication will create memorable first impressions for our guests. In this dynamic role, you&rsquo;ll serve as the welcoming face of our hotel, ensuring smooth check-ins and check-outs, providing exceptional guest services, and maintaining efficient front desk operations. Your enthusiasm and professionalism will set the tone for an outstanding guest experience, fostering a warm and inviting atmosphere at all times.Responsibilities<ul><li>Greet guests warmly upon arrival, providing a friendly and professional check-in experience.</li><li>Manage multi-line phone systems with excellent phone etiquette to handle inquiries, reservations, and guest requests efficiently.</li><li>Assist guests with check-out procedures, billing questions, and special requests to ensure complete satisfaction.</li><li>Maintain accurate records of guest information, reservations, and room assignments using hotel management software.</li><li>Provide information about hotel amenities, local attractions, and services to enhance guest experiences.</li><li>Handle guest concerns promptly and professionally, resolving issues to ensure positive guest relations.</li><li>Support night audit procedures by reviewing daily transactions and ensuring financial accuracy during overnight shifts.</li></ul>Qualifications<ul><li>Proven experience in hospitality management or front desk roles within hotels or resorts.</li><li>Strong customer service skills with the ability to communicate effectively in multiple languages; bilingual abilities are highly valued.</li><li>Knowledge of hotel management systems and proficiency with multi-line phone systems.</li><li>Familiarity with guest relations, hotel operations, and hospitality best practices.</li><li>Excellent phone etiquette and the ability to handle high-volume inquiries with professionalism.</li><li>Previous experience in night audit or overnight shifts is a plus but not required.</li><li>A genuine passion for hospitality and creating welcoming environments for diverse guests. Embark on a rewarding career where your hospitality expertise makes every guest feel valued! We are committed to fostering an inclusive environment that celebrates diversity through multilingual communication skills and exceptional service delivery. Join us to be part of a team dedicated to excellence in guest experiences!</li></ul>Pay: $12.00 - $16.00 per hourBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Employee discount</li><li>Flexible schedule</li><li>Free parking</li><li>Retirement plan</li></ul>Work Location: In person

Hotel Receptionist

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