guest relations receptionist

Accor

<div>Company Description 
Novotel Cairo Airport hotel is a 4-star hotel located just 5 minutes from the airport and 22 KM from downtown Cairo. The hotel offers a beautiful balance of convenience and comfort with modern soundproofed rooms, a courtyard, pool, and all-day dining options. 
Job Description 
The Guest Relation Supervisor is responsible for ensuring exceptional guest experiences at Novotel Cairo Airport. This role involves leading the guest relations team, addressing guest inquiries and concerns, and maintaining high service standards throughout the hotel.
Key Responsibilities:<ul><li>
Team Leadership: Supervise and train the guest relations team to provide outstanding service to all guests.</li><li>
Guest Interaction: Engage with guests upon arrival and throughout their stay to ensure satisfaction and address any issues.</li><li>
Feedback Management: Collect and analyze guest feedback to improve services and address concerns proactively.</li><li>
Coordination: Collaborate with other departments to ensure seamless service delivery and guest satisfaction.</li><li>
VIP Services: Manage special arrangements for VIP guests, including personalized services and amenities.</li><li>
Reporting: Maintain records of guest interactions and prepare reports for management.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Hospitality Management or a related field.</li><li>
Previous experience in a guest relations or customer service role, preferably in hospitality.</li><li>
Strong leadership and team management skills.</li><li>
Excellent communication and interpersonal skills.</li><li>
Proficiency in multiple languages is a plus.</li></ul> 

Additional Information 
<ul><li>
Fast-paced hotel restaurant environment.</li><li>
Standing for extended periods.</li><li>
May be exposed to varying temperatures and noise levels.</li></ul></div>

Guest Relation Supervisor

IHG Hotels & Resorts

<div>About Us
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental&reg; brand.
Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.
If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.
Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach &amp; Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.
Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.
Your Day to Day
As a Guest Relations Hostess in the Recreation Department, you will play a key role in creating memorable experiences for our guests through exceptional service and personalized attention. You will be responsible for managing guest interactions in recreational areas, ensuring that all activities and amenities meet the highest standards of luxury and satisfaction.
As a Guest Relations Hostess you will also:<ul><li>
Welcome guests to the Recreation Department with a friendly and engaging demeanor</li><li>
Provide detailed information about the hotel&rsquo;s recreational facilities and activities, including pools, fitness centers, spas, and organized events</li><li>
Assist guests with reservations for recreational services and activities, ensuring a seamless and enjoyable booking process</li><li>
Address and resolve guest inquiries, requests, and concerns promptly and professionally</li><li>
Collaborate with the Recreation team to coordinate and execute special events, classes, and activities</li><li>
Monitor and maintain the cleanliness and organization of recreational areas</li><li>
Gather guest feedback and provide insights to improve service and guest satisfaction</li><li>
Uphold the hotel&rsquo;s luxury standards and ensure that all guest interactions reflect the hotel&rsquo;s commitment to excellence</li></ul>
What We Need From You
Ideally, you'll have some or all of the following competencies and experience we're looking for:<ul><li>
Previous experience in guest relations, hospitality, or a related field, preferably in a luxury or upscale environment</li><li>
Excellent communication and interpersonal skills with a strong focus on guest satisfaction</li><li>
Ability to multitask and handle guest requests and situations with grace and efficiency</li><li>
Professional, positive and approachable attitude</li></ul>
What We Offer
We&rsquo;ll reward all your hard work with competitive salary and benefits.
Join us and you&rsquo;ll become part of the global IHG family &ndash; and like all families, all our individual team members share some winning characteristics. As a team, we work better together &ndash; we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.
So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Guest Relations Hostess - Recreation

Renaissance Corporate Services

Find Your Shangri-La in Shangri-La
 
Shangri-La Jeddah
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.
 
203 stylish rooms and suites plus 17 luxury serviced apartments.
 4 restaurants and lounges, including the legendary Shang Palace
 Convenient for Jeddah’s popular landmarks and Red Sea Mall
 116 privately owned Burj Assila Residences.
 
Job Summary: 
As a Guest Relations Officer at Shangri-La Jeddah, you will be the face of our hotel, ensuring that every guest receives exceptional service that reflects our values and beliefs.
 
You will play a vital role in creating memorable experiences by understanding and anticipating the needs of our diverse clientele, which includes cultures from around the globe. Your ability to communicate effectively and build rapport with guests will be essential in fostering a welcoming and inclusive environment.
 
Key Responsibilities: 
To have- Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere (based on Forbes five-star standards).
 Assist guests with check-in and check-out processes, providing information about hotel services and amenities.
 Address guest inquiries, concerns, and complaints promptly and professionally, ensuring a high level of satisfaction.
 Maintain a thorough knowledge of hotel facilities, services, and local attractions to provide accurate information to guests.
 Collaborate and communicate with various departments to ensure seamless service delivery and guest satisfaction.
 Organize and coordinate special requests, such as room preferences, celebrations, and transportation needs, etc
 Conduct regular follow-ups with guests during their stay to ensure their needs are met and to gather feedback.
 Promote our hotel loyalty program Shangri-La Circle and encourage repeat visits through personalized service.
 Uphold the hotel’s standards of service excellence and contribute to a positive team environment.
 
Desired Personality Traits: 
Culturally Sensitive: An understanding and appreciation of both Asian and Arabic cultures in particular, with the ability to navigate cultural nuances in communication and service.
 Empathetic: A genuine desire to understand and meet the needs of guests, demonstrating compassion and attentiveness.
 Charismatic: A warm and engaging personality that makes guests feel valued and welcomed.
 Proactive: Anticipates guest needs and takes initiative to provide solutions before issues arise.
 Adaptable: Comfortable working in a fast-paced environment and able to adjust to changing situations and guest preferences.
 Detail-Oriented: A keen eye for detail to ensure that every aspect of the guest experience is flawless.
 Excellent Communicator: Strong verbal and written communication skills in both English and Arabic; proficiency in additional languages is a plus.
 Team Player: Collaborative spirit with the ability to work effectively with colleagues across various departments.
 Problem Solver: Strong critical thinking skills to address and resolve guest concerns efficiently.
 
What we are Looking For: 
Bachelor’s degree in Hospitality Management, Business Administration preferred but not mandatory
 Previous experience in guest relations or a similar role in a luxury hotel environment is preferred.
 Knowledge of hospitality software (OPMS) and systems is an advantage.
 Strong understanding of the luxury hospitality market in Saudi Arabia.
 Chinese speaker
 
Why Join Us: 
A workplace that values your passion and supports self-realization and personal growth.
 Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
 Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
 Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.
 
We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.
 
We appreciate your interest in joining us. Please note that only successful candidates will be contacted.
 
Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

Guest Relations Officer (174972)

Jumeirah

<div>
 
 About Jumeirah
 
 
 
 Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 29 exceptional properties across 11 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world&rsquo;s most discerning travelers.
 
 
 
 About Jumeirah Gulf Of Bahrain
 
 
 
 Located on the pristine beaches of Bahrain&rsquo;s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort&rsquo;s five pools, and book treatments at Jumeirah&rsquo;s signature Talise Spa.
 
 
 
 About The Job
 
 
 
 An exciting opportunity has arisen for a
 
 
 
 Guest Relations Executive &ndash; Front Office
 
 
 
 to join
 
 
 
 Jumeirah Gulf of Bahrain.
 
 
 
 
 
 
 The Main Duties And Responsibilities Of This Role Include
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with repeat guests and VIPs, ensuring personalized service and recognizing loyalty.
 </li>
 <li>
 Actively solicit and review guest feedback, using insights to implement improvements and enhance guest satisfaction.
 </li>
 <li>
 Handle and resolve complex guest issues with empathy and professionalism, working to achieve timely and satisfactory resolutions.
 </li>
 <li>
 Assist with the coordination of guest events or special occasions, ensuring all arrangements exceed expectations.
 </li>
 <li>
 Identify opportunities for service enhancement and contribute to the implementation of best practices that elevate the guest journey.
 </li>
 <li>
 Promote hotel services and packages in a personalized manner to enrich the guest experience and create memorable stays.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 The ideal candidate for this position will have the following experience and qualifications:
 
 
 <ul>
 <li>
 Previous Experience or internships in Front Office department preferable
 </li>
 <li>
 Good knowledge of Opera PMS
 </li>
 <li>
 Intermediate computer skills (Microsoft Office)
 </li>
 <li>
 A minimum of 1&ndash;2-year work experience for a luxury hotel.
 
 
 </li>
 </ul>
 
 About The Benefits
 
 
 
 At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
 
 
 
 Benefits Include
 
 
 
 <ul>
 <li>
 Opportunities for internal mobility within our global network
 </li>
 <li>
 Colleague discounts on food, beverage, and hotel stays worldwide
 </li>
 <li>
 Health care and insurance benefits
 </li>
 <li>
 Locally competitive tax-free salary and incentive structure
 
 
 </li>
 </ul>
 
 Primary Location
 
 
 
 Bahrain-Manama
 
 
 
 Organization
 
 
 
 MEASA Region [Main]
 
 
 
 Job Posting
 
 
 
 Apr 27, 2026, 2:31:53 PM
</div>

Guest Relations Executive – Front Office – Jumeirah Gulf of Bahrain

Decimal Solution

Decimal Solution is offering a paid traineeship for individuals looking to launch their career in hospitality, customer service, and front office operations. This is a structured, hands-on training program based at an upscale venue in the heart of I-8/4, Islamabad.You will learn all aspects of guest relations, front desk management, reservations, and billing while being mentored by experienced hospitality professionals. Successful trainees may be considered for long-term roles.Both the interview process and daily work location are in I-8/4 &ndash; a major advantage for a short, convenient commute.What You Will Learn &amp; Do (with supervision)<ul><li>Manage front desk operations &ndash; guest check‑in/check‑out</li><li>Handle reservation inquiries, confirmations, and basic billing/payment processing</li><li>Maintain a welcoming, professional demeanor when addressing guest questions and concerns</li><li>Communicate effectively in English and Urdu (verbal &amp; written)</li><li>Coordinate with internal venue teams to deliver a seamless guest experience</li></ul>Who Can Apply<ul><li>Education: Minimum Intermediate (FA/FSc) or equivalent. Bachelor&rsquo;s degree is a plus but not required.</li><li>Experience: No prior experience needed &ndash; fresh candidates are encouraged to apply. (Any prior customer service, hospitality, or call center background is a bonus.)</li><li>Languages: Must be fluent in English &amp; Urdu (reading, writing, speaking).</li><li>Location: You must be able to reliably commute to I-8/4, Islamabad for both the interview and daily shifts.</li></ul>What Decimal Solution Offers You<ul><li>Market‑competitive stipend/salary &ndash; attractive package for a traineeship</li><li>Provident Fund &ndash; eligible as per Pakistani labor regulations</li><li>Annual increment &ndash; based on performance review</li></ul>Schedule<ul><li>Rotational shifts (morning/evening) as required by venue operations</li></ul>How to ApplyPlease submit your updated CV through Indeed. Only shortlisted candidates will be contacted.Note: This is an onsite traineeship &ndash; remote work is not available.For more information, visit our website: www.decimalsolution.comKeywords: Traineeship, CSR trainee, guest services trainee, front desk trainee, hospitality jobs Islamabad, onsite jobs I‑8, Decimal Solution careers, hotel receptionist trainee, guest relations trainee, fresh graduates welcome.Job Types: Full-time, FresherAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Urdu (Required)</li></ul>Work Location: In person

Trainee – Guest Services & Front Office (Hospitaly Traineeship)

Mission Health Communities

<div><div>North Ridge Health and Rehab in New Hope, MN is looking to hire a Receptionist to join our team. We are a premier training facility, offering opportunities to advance your nursing career! Are you looking for a career with a health care company that will value you? Do you want to be part of a dynamic and caring clinical team? If so, please read on!</div> 
<div>
This rehabilitation nursing position We provide comprehensive benefits, including medical, dental, vision, short- and long-term disability, a flexible spending account (FSA), a 401(k) plan, paid time off (PTO), life insurance, continuing education unit (CEU) reimbursement, on-site day care at a 50% discounted rate for full time employees, pet insurance and daily pay options. If this sounds like the right opportunity in health care for you, apply today!</div><div> 
 
Description: 
The Switchboard Operator/Information Center Receptionist will be working in two areas of North Ridge. As a Switchboard Operator this position is responsible for the operation of the facility main switchboard, paging system, and all emergency systems. Work includes answering multi-line switchboard, answering inquiries and assisting residents, visitors, and staff as needed. While working as the Information Desk Receptionist the position includes acting as receptionist at the main entry of our care center. Performs responsible operation of phone system including inquiries, directions, emergency and safety procedures. In addition, clerical assignments including typing/collating/copying, etc. will be performed.</div>

Duties: 
Major job functions of the front Desk Receptionist include operating main telephone systems including answering calls on a multi-line phone system; transferring calls to appropriate personnel; overhead paging; operating two-way radio and radio paging system; maintaining list of current residents and employees and emergency contact information. Responsibility for all emergency systems includes following established procedures in response to various emergency conditions; monitoring security monitors and access control systems; monitor main entrances. Miscellaneous duties also include assisting with guest meal tickets, selling stamps and assisting residents as needed.

Major job functions of the front Desk Receptionist include: establishing good public relations with residents, visitors, families, and employees; greeting all visitors and asking them to sign in and wear a badge; directing visitors and residents; answer phones in efficient and timely manner; paging staff for calls as needed; observing people coming and going from TCU entrance; maintaining current list of care center and apartment residents; issuing guest meal tickets; assisting departments with special projects, typing, collating; updating/maintaining conference room calendars; keeping lobby tidy and coffee fresh throughout the day; etc.

Qualifications: 
Requires high school graduate. Receptionist experience is preferred. The position requires a pleasant speaking voice and ability to perform tasks confidently under stressful circumstances. Must be able to type 35 wpm and have good spelling and proofreading skills. Must have a thorough knowledge of facility operation and physical layout. Must be able to exercise confidentiality to ensure compliance with all HIPAA regulations. The successful candidate must be able to handle frequent interruptions and have the desire to work at a fast pace. This position requires excellent communication skills and the ability to problem solve. Computer knowledge is preferred. 
 
Shift hours: Part-time 
Every other weekend 7:00pm -3:00pm weekend #1 team is on a holiday rotation

please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!</div>

Receptionist

Citadel Healthcare

<div>
 
 We are seeking a receptionist available to work Monday through Friday from 3:00 PM to 8:00 PM!
 
 
 
 The Citadel of Northbrook is seeking a Receptionist to join their team! The Receptionist assists the Administrator and other key personnel in managing the incoming calls and schedules. The Receptionist greets employees, residents, and guests in a timely manner and with great professionalism while maintaining security.
 
 
 Don&rsquo;t miss out on this incredible opportunity to join the Citadel Healthcare team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Receptionist with us at a Citadel Center.
 
 
 
 Receptionist Duties and Responsibilities:
 
 
 
 <ul>
 <li>
 Works closely with Concierge and other departments to ensure communication when there is a visitor in the facility.
 </li>
 <li>
 Answers all calls coming into the facility in a professional manner and tone, transferring and routing appropriately.
 </li>
 <li>
 Oversees all mail in facility, including sorting and distributing mail.
 </li>
 <li>
 Efficiently contacts appropriate staff members with referrals &ndash; Plays key role with ensuring all referral related calls get to the right party in the proper amount of time.
 </li>
 <li>
 Performs basic bookkeeping, filing, and clerical duties.
 </li>
 <li>
 May assist Business Office Manager with accounts payable receipts.
 </li>
 <li>
 Welcomes and provides link to online application to job seekers.
 </li>
 <li>
 Sends emails and faxes.
 </li>
 <li>
 May input admission or patient information into the computer system as required.
 </li>
 <li>
 All other duties, as assigned.
 
 
 
 </li>
 </ul>
 
 Receptionist Skills and Abilities:
 
 
 
 <ul>
 <li>
 Working knowledge of Microsoft Office Suite.
 </li>
 <li>
 Ability to organize, multitask, prioritize and work under pressure.
 
 
 
 </li>
 </ul>
 
 Receptionist Education and Experience:
 
 
 
 <ul>
 <li>
 High School diploma or equivalent.
 </li>
 <li>
 One or more years of prior work experience handling receptionist responsibilities is preferred.
 
 
 
 </li>
 </ul>
 
 Physical Requirements:
 
 
 
 <ul>
 <li>
 Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
 </li>
 <li>
 Limited potential for exposure to environmental hazards. Understanding and adherence to company safety standards and protocols required.
 
 
 
 </li>
 </ul>
 
 Citadel Healthcare Full-Time Benefits:
 
 
 
 <ul>
 <li>
 Daily Pay &amp; Competitive Compensation
 </li>
 <li>
 401(k) with company match
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Dental, Vision, and Disability insurance
 </li>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Employee Discount Program
 </li>
 <li>
 Innovative Training Programs
 </li>
 <li>
 Opportunity for Growth and Advancement
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 And much more!
 
 
 
 </li>
 </ul>
 
 Why Citadel?
 
 
 
 At Citadel, it&rsquo;s personal. We&rsquo;re more than a workplace. We&rsquo;re a community of caregivers, leaders, and changemakers who show up every day with heart and purpose. Whether you&rsquo;re at the bedside or behind the scenes, your work matters here because every role contributes to someone&rsquo;s comfort, dignity, and healing. When you join Citadel, you&rsquo;re not just building a career. You&rsquo;re becoming part of something bigger.
 
 
 We&rsquo;ve been honored as a Certified Great Place to Work for three years in a row and named one of Fortune&rsquo;s Best Workplaces in Aging Services, but the real reward is the difference we make together. Our people are the heart of our mission, and we invest in you with mentorship, growth opportunities, and a culture that sees you, supports you, and celebrates your impact.
 
 
 
 Apply to join a growing team today!
 
 
 
 Citadel Healthcare has a long and successful history of providing long and short-term skilled nursing care. At Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome- our number one goal.
 
 
 Citadel Healthcare has been nominated as a Great Place to Work. Please click on the link to learn more about our facilities. We look forward to receiving your application! https://www.greatplacetowork.com/certified-company/7020324
 
 
 
 We don&rsquo;t offer care for you-we care about you.
 
 
 
 Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.
</div>

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5866 guest relations receptionist jobs Near Me

Guest Relation Supervisor

Guest Relations Hostess - Recreation

Guest Relations Officer (174972)

Guest Relations Executive – Front Office – Jumeirah Gulf of Bahrain

Trainee – Guest Services & Front Office (Hospitaly Traineeship)

Receptionist

Receptionist