guest relations receptionist

Vetter Senior Living

<div><div>Our Guest Relations Coordinator/ receptionist is vital to upholding dignity in life for everyone who walks through the doors at Sumner Place by being a hospitable presence and anticipating guests&rsquo; needs.
</div><div></div><div>This is a minimal part-time position. The hours are every other Saturday and Sunday 9:30 am &ndash; 3:30 pm.</div><div>
</div><div><b><i>Daily tasks include:
</i></b></div><ul><li><div>Greeting and welcoming visitors to Sumner Place</div></li><li><div>
Answering and transferring phone calls</div></li><li><div>
Completing/updating projects as needed using a variety of computer programs</div></li><li><div>
Anticipating people&rsquo;s needs to provide an exceptional hospitable experience
</div></li></ul><div></div><div>Qualified candidates will have basic knowledge about Microsoft programs and be able to operate a telephone switchboard, copier, fax, and other office equipment. They will possess high personal integrity, a caring attitude, and have passion for hospitality and serving older adults. Our Guest Relations Coordinator sits consistently through the day but must be able to bend, stoop, and twist to complete routine job duties.
</div><div></div><div>Benefits include the following:</div><ul><li><p>
Earned Wage Access - receive your pay the same day!</p></li><li><p>
EAP with free counselling services</p></li><li><p>
401K with employer matching</p></li><li><p>
And more!</p></li></ul><div>
</div><div>We would love for you to join our excellent team providing quality care to our wonderful residents! Sumner Place is a Certified Great Place to Work&reg;, has a 5-star CMS rating, and is an AHCA Silver Award Recipient!</div><br>
#hc224198</div>

Part Time Guest Relations

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 <br/>
 <br/>
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 The Guest Relations Supervisor is responsible for overseeing the guest relations team to ensure all guests experience outstanding hospitality throughout their stay. This role includes coordinating guest requests, handling VIP guests, and managing feedback to continuously improve guest satisfaction. The Guest Relations Supervisor works closely with other departments to ensure seamless service delivery that aligns with the hotel&rsquo;s standards and enhances the guest experience.
 <br/>
 <br/>
 <strong>
  Key Responsibilities:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Guest Service and Satisfaction
  </li>
  <ul>
   <li>
    Lead the guest relations team in providing warm, personalized service to all guests, ensuring each guest feels valued and cared for.
   </li>
   <li>
    Manage VIP and special guest experiences, coordinating with relevant departments to ensure expectations are met and exceeded.
   </li>
   <li>
    Address guest complaints or concerns promptly and professionally, finding effective solutions to ensure guest satisfaction.
   </li>
  </ul>
  <li>
   Team Supervision and Training
  </li>
  <ul>
   <li>
    Train, guide, and motivate the guest relations team to uphold the hotel&rsquo;s service standards and policies.
   </li>
   <li>
    Schedule and manage team shifts to ensure adequate coverage and smooth operations at all times.
   </li>
   <li>
    Provide feedback to team members, supporting their development and growth.
   </li>
  </ul>
  <li>
   Operations Coordination
  </li>
  <ul>
   <li>
    Coordinate with the front office, Villa Host, and F&amp;B teams to personalize guest experiences and ensure seamless service.
   </li>
   <li>
    Monitor guest feedback through surveys, reviews, and in-person interactions, identifying areas for improvement and implementing corrective actions.
   </li>
   <li>
    Maintain detailed records of guest preferences, feedback, and incidents to enhance future stays and improve service standards.
   </li>
  </ul>
  <li>
   Promotions and Upselling
  </li>
  <ul>
   <li>
    Inform guests about hotel facilities, activities, and promotions, encouraging them to take advantage of available amenities.
   </li>
   <li>
    Identify opportunities to upsell services, upgrades, and packages that enhance the guest experience and increase revenue.
   </li>
  </ul>
  <li>
   Quality Control and Reporting
  </li>
  <ul>
   <li>
    Conduct regular quality checks to ensure the team delivers consistent, high-quality service aligned with the hotel&rsquo;s standards.
   </li>
   <li>
    Generate daily, weekly, and monthly reports on guest feedback, complaints, and team performance for management review.
   </li>
   <li>
    Monitor key performance metrics, such as guest satisfaction scores, and take action as needed to maintain high levels of service.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Certificate in Hospitality Management or related field preferred.
  </li>
  <li>
   Minimum of 2-3 years&rsquo; experience in guest relations or front office roles within the hospitality industry.
  </li>
  <li>
   Excellent communication, interpersonal, and conflict-resolution skills.
  </li>
  <li>
   Strong leadership abilities with experience in training and supervising a team.
  </li>
  <li>
   Proficiency in Front Office Software
  </li>
  <li>
   Detail-oriented and able to multitask in a fast-paced environment.
  </li>
  <li>
   Ability to work flexible hours, including weekends and holidays.
  </li>
  <li>
   Proficient in English, both written and spoken
  </li>
 </ul>
</div>


Guest Relations Supervisor

The First Group Hospitality

<div>Overview:
<p>
Nestled in Dubai Marina, The First Collection Marina provides a chic urban escape with stunning views and premium facilities with 493 guest rooms and suites. Guests can relax in the rooftop pool, rejuvenate at the spa, and enjoy exclusive access to Soluna Restaurants &amp; Beach Club on the Palm Jumeirah, encompassing both dining and beach club experiences. Ideal for travellers seeking a relaxed yet lively stay, this hotel captures the spirit of Dubai Marina.</p><div><b>
About The First Group Hospitality</b></div><div><br>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div><br>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div><br>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div><b>
Job Summary:</b></div><div>
A Guest Relations Supervisor is responsible for managing the guest experience and ensuring that guests have a pleasant and enjoyable stay at a hotel or resort. They oversee a team of guest relations staff and work closely with other departments to ensure that guests' needs are met.</div><div></div><div><b><br>
Responsibilities:</b></div><ul><li>
Managing the guest relations team and ensuring that all staff are trained and motivated to provide excellent customer service</li><li>
Overseeing the daily operations of the guest relations desk, including guest check-in and check-out, room assignments, and handling guest complaints and requests</li><li>
Monitoring guest satisfaction levels and taking appropriate action to address any issues or concerns</li><li>
Providing recommendations to guests for local attractions, restaurants, and other activities</li><li>
Collaborating with other departments, such as housekeeping and maintenance, to ensure that guests' needs are met in a timely and efficient manner</li><li>
Developing and implementing guest relations policies and procedures</li><li>
Assisting with the planning and execution of special events and activities, such as weddings and corporate meetings</li><li>
Maintaining guest relations records and generating reports on guest satisfaction levels and trends</li><li>
Handling billing disputes and ensuring that guest accounts are accurate and up-to-date</li><li>
Maintaining a professional appearance and demeanor at all times</li></ul>
Desired Skill &amp; Expertise:
<div><b>
Skills and Qualifications:</b></div><ul><li>
Bachelor's degree in hospitality management or related field; relevant work experience may be substituted for formal education</li><li>
Previous experience in guest relations, with a strong track record of providing excellent customer service</li><li>
Strong interpersonal and communication skills, with the ability to effectively communicate with guests and staff at all levels</li><li>
Excellent organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously</li><li>
Knowledge of hotel operations, including front desk procedures, housekeeping, and maintenance</li><li>
Proficient in Microsoft Office and other computer applications used in hospitality management</li><li>
Ability to work flexible hours, including evenings, weekends, and holidays as needed</li><li>
Strong problem-solving and decision-making skills, with the ability to resolve conflicts and handle emergency situations in a calm and effective manner</li><li>
Ability to maintain a high level of professionalism and confidentiality at all times</li></ul></div>

Pearl Tours and Travel (Pvt) Ltd

<p><b>Job brief</b></p><p>We are looking for a Guest Relations Officer to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied.</p><p>In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you&rsquo;ll serve as a primary point of contact for our customers.</p><p>Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities.</p><p><b>Responsibilities</b></p><ul><li>Review arrival lists to welcome guests</li><li>Attend to special guests (e.g. VIPs) and answer their inquiries</li><li>Provide information about amenities, area and venues and promote services</li><li>Anticipate guest needs and build rapport with customers</li><li>Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)</li><li>Address customer complaints and escalate to Operations Manager when needed</li><li>Record information in the logbook daily</li><li>Ensure compliance with health and quality standards</li></ul><p><b>Requirements and skills</b></p><ul><li>Proven experience as a Guest Relations Officer</li><li>Familiarity with hospitality industry standards</li><li>Proficiency in English; knowledge of additional languages is a plus</li><li>Computer literacy</li><li>A customer-oriented and professional attitude</li><li>An outgoing personality</li><li>Outstanding communication abilities</li><li>Excellent organizational and time-management skills</li><li>Minimum Education: Intermediate and above.</li><li>Age: Under 25</li><li>Email your CV: official.raheel@gmail.com Or Whatsapp: 03132199782</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 12 months</p><p>Pay: From Rs41,000.00 per month</p><p>Work Location: In person</p>

Guest Relationship Officer (Female)

Hope Global School

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><div>Intern &ndash; Guest Relations supports hospitality operations by assisting guests, handling inquiries, ensuring satisfaction, coordinating services, and delivering exceptional customer experiences within hotels, resorts, and luxury establishments in Qatar.</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<ul><li>Welcome guests warmly and professionally daily</li>
<li>Assist guests with inquiries and requests</li>
<li>Coordinate guest services with internal departments</li>
<li>Handle reservations, bookings, and confirmations accurately</li>
<li>Resolve guest complaints politely and efficiently</li>
<li>Maintain front desk presentation standards consistently</li>
<li>Support events and VIP guest arrangements</li>
<li>Document guest feedback and service improvements.</li>
</ul><h3 class="jobSectionHeader"><b>Skill &amp; Experience</b></h3>
<ul><li>Strong verbal and written communication skills</li>
<li>Excellent customer service and hospitality mindset</li>
<li>Ability to multitask in fast-paced environments</li>
<li>Professional appearance and positive interpersonal attitude</li>
<li>Basic computer proficiency and reservation systems</li>
<li>Teamwork ability with cultural sensitivity awareness.</li>
</ul>
</div></div><p><b>Note:</b> Salary is disbursed in the local currency of the country of employment.</p></div>
<br><div></div><div><ul><li><div><div>Date Posted</div>
<div>February 17, 2026</div>
</div></li><div></div><li><div><div>Location</div>
<div><div>Doha, Qatar
</div></div></div></li><div></div><li><div><div>Offered Salary:</div>
 <div>46800 - 74800 / year</div>
</div></li><div></div><li><div><div>Expiration date</div>
<div>September 6, 2028
</div></div></li><div></div><li><div><div>Experience</div>
<div>1 Year
</div></div></li><div></div><li><div><div>Gender</div>
<div>Both
</div></div></li><div></div><li><div><div>Qualification</div>
<div>Bachelor Degree</div></div></li></ul></div>

Intern- Guest Relations

<div><h3 class="jobSectionHeader"><b>Job Description</b></h3>
<div><div><div>Guest Relation&ndash;Arabic professional ensures exceptional hospitality experiences, assists Arabic-speaking guests, resolves inquiries efficiently, coordinates services, enhances satisfaction, supports front desk operations, and represents brand standards within luxury hotels in Qatar.</div>
<h3 class="jobSectionHeader"><b>Key Responsibilities</b></h3>
<ul><li>Welcome Arabic guests with warmth professionalism.</li>
<li>Handle reservations inquiries and special requests.</li>
<li>Coordinate with housekeeping and concierge teams.</li>
<li>Resolve guest complaints promptly and diplomatically.</li>
<li>Maintain accurate guest records and profiles.</li>
<li>Support front desk check-in procedures.</li>
<li>Ensure VIP guest personalized service delivery.</li>
<li>Promote hotel facilities and premium services.</li>
</ul><h3 class="jobSectionHeader"><b>Skill &amp; Experience</b></h3>
<ul><li>Fluent Arabic and English communication skills.</li>
<li>Strong interpersonal and guest handling abilities.</li>
<li>Excellent problem solving under pressure situations.</li>
<li>Knowledge of hospitality management software systems.</li>
<li>Professional appearance with positive customer attitude.</li>
<li>Ability to multitask in fast paced environment.</li>
</ul>
</div></div><p><b>Note:</b> Salary is disbursed in the local currency of the country of employment.</p></div>
<br><div></div><div><ul><li><div><div>Date Posted</div>
<div>February 17, 2026</div>
</div></li><div></div><li><div><div>Location</div>
<div><div>Doha, Qatar
</div></div></div></li><div></div><li><div><div>Offered Salary:</div>
 <div>165000 - 198000 / year</div>
</div></li><div></div><li><div><div>Expiration date</div>
<div>September 6, 2028
</div></div></li><div></div><li><div><div>Experience</div>
<div>1 Year
</div></div></li><div></div><li><div><div>Gender</div>
<div>Both
</div></div></li><div></div><li><div><div>Qualification</div>
<div>Bachelor Degree</div></div></li></ul></div>

Guest Relation

Pachouli wellness clinic

<p><b>Key Responsibilities:</b></p><ul><li><b>Greet guests and ensure a welcoming and warm experience</b> from the moment they enter.</li><li><b>Handle check-in and check-out procedures</b> as per company SOPs.</li><li><b>Respond promptly to guest inquiries, complaints, and requests</b> in a professional manner to ensure customer satisfaction.</li><li><b>Manage front desk operations,</b> including maintaining a clean and organized reception area.</li><li><b>Answer incoming calls and route them efficiently</b>; take accurate messages if required.</li><li><b>Coordinate and schedule appointments</b> for clients with doctors/consultants/stylists as applicable.</li><li><b>Maintain guest records and ensure data accuracy</b> in the system.</li><li><b>Promote company services, membership packages, and products</b> where relevant.</li><li><b>Ensure guest feedback is captured regularly</b> and shared with management.</li><li><b>Collaborate with other departments</b> (housekeeping, therapists, doctors, etc.) to ensure smooth guest operations.</li><li><b>Handle billing, payments, and other cash or card transactions</b> in coordination with the accounts or operations team.</li></ul><p><b>Eligibility Criteria:</b></p><ul><li><b>Experience:</b> <i>Minimum 1&ndash;3 years</i> in a front office, customer care, or guest-facing role in <i>hospitality/wellness/retail/healthcare.</i></li><li><b>Education:</b> <i>Graduate or Diploma</i> in Hospitality Management, Communications, or related field.</li><li><b>Skills Required:</b></li><li><b>Excellent communication (English &amp; Hindi)</b> and interpersonal skills</li><li><b>Polite, professional, and presentable personality</b></li><li><b>Tech-savvy with basic MS Office and CRM handling</b></li><li>Ability to multitask and manage high-pressure situations with a calm demeanor</li></ul><p><b>Preferred Experience From:</b></p><ul><li>High-end salons, wellness clinics, aesthetic centers, 5-star hotels, hospital front desks, retail counters (luxury brands), spa &amp; wellness chains.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: ₹25,000.00 - ₹30,000.00 per month</p><p>Benefits:</p><ul><li>Health insurance</li><li>Provident Fund</li></ul><p>Work Location: In person</p>

Guest Relation Executive

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3702 guest relations receptionist jobs NEAR_ME

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