guest relations specialist

Sushi Yamazaki Bar & Grill

Job Overview We are seeking an energetic and personable Host/Server/Bartender to join our vibrant hospitality team! In this dynamic role, you will be the first point of contact for our guests, creating a welcoming atmosphere that sets the tone for an exceptional dining experience. Your enthusiasm, excellent communication skills, and dedication to guest satisfaction will help ensure every visitor feels valued and cared for. This paid position offers an exciting opportunity to develop your hospitality skills while working in a lively environment that celebrates teamwork and guest relations.Duties<ul><li>Greet guests warmly upon arrival, providing a friendly and professional first impression</li><li>Manage reservations and seating arrangements efficiently using POS systems such as Aloha POS or Micros POS</li><li>Assist guests with menu selections, answer questions about food and beverage options, and accommodate special requests</li><li>Take accurate orders and relay them promptly to the kitchen staff, ensuring smooth service flow</li><li>Serve food and beverages with attention to presentation and guest preferences, maintaining high hospitality standards</li><li>Handle guest inquiries over the phone with professionalism and courtesy, practicing excellent phone etiquette</li><li>Maintain cleanliness of the host stand, dining area, and service stations to ensure a welcoming environment</li><li>Collaborate with team members to deliver seamless guest services and resolve any issues promptly</li></ul>Experience<ul><li>Prior experience as a Host/Hostess or Server in a fast-paced restaurant or hospitality setting preferred</li><li>Strong background in food service, customer service, and guest relations</li><li>Familiarity with restaurant POS systems such as Aloha POS or Micros POS is highly desirable</li><li>Experience working in hotel or hospitality environments is a plus</li><li>Excellent communication skills, both verbal and written, with an emphasis on clear and positive interaction</li><li>Demonstrated ability to handle multiple tasks efficiently while maintaining a friendly demeanor</li><li>Knowledge of serving procedures, guest services standards, and phone etiquette</li></ul>Join us to be part of a lively team dedicated to delivering memorable experiences! We value energetic individuals who thrive on creating positive interactions with guests while showcasing their hospitality expertise. This role offers a fantastic chance to grow your career in the food service industry within a supportive environment that recognizes your contributions.Job Types: Full-time, Part-timePay: $25.00 - $40.00 per hourWork Location: In person

Bartender/Serve/Host

Vail Resorts

<div>Create Your Experience of a Lifetime! 
Come work and play in the mountains! Whether it&rsquo;s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. 
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. 
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first). 
Job Benefits<ul><li>
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons</li><li>
MORE employee discounts on lodging, food, gear, and mountain shuttles</li><li>
401(k) Retirement Plan</li><li>
Employee Assistance Program</li><li>
Excellent training and professional development</li>
Referral Program 
<li>
</li></ul>Full Time roles are eligible for the above, plus:<ul><li>
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)</li><li>
Free ski passes for dependents</li><li>
Critical Illness and Accident plans</li></ul> 
Job Summary:
The Concierge will be responsible for total guest satisfaction from pre-arrival contact, logistics in the bookings and reconfirmation of guests' reservations, fully acquainted with local points of interest, and coordination of guests' parcels, mail, and special deliveries. If you are passionate about working with guests and providing them an Experience of a Lifetime, this is the perfect position for you! 
Job Specifications:<ul><li>
 Starting Wage: $20.00/hr - $23.00/hr</li><li>
 Employment Type: Year Round</li><li>
 Shift Type: Full Time hours available</li><li>
 Housing Availability: No</li></ul> 
Job Responsibilities:<ul><li>
 Complete guest notes into the reservation and concierge system in a timely and complete manner.</li><li>
 Review all arrivals to ensure all instructions and billing requests have been addressed properly.</li><li>
 Respond to guest inquiries with accurate information regarding hours of outlet operation, directions, car rentals, airline shuttle service, etc.</li><li>
 Active in the promotion of in-house events and adventure programming.</li><li>
 Maintain a high level of professionalism.</li><li>
 Anticipate guests' needs, respond promptly and acknowledge all guests.</li><li>
 Communicate guest requests with other departments as needed.</li><li>
 Other duties as assigned.</li></ul> 
Job Requirements:<ul><li>
 Ability to sit or stand for long periods of time.</li><li>
 We will teach you all necessary skills to be able to execute your job safely, no formal experience is necessary.</li><li>
 Desire to learn and grow.</li><li>
 Must be able to communicate fluently in English.</li></ul> 
Preferred:<ul><li>
 At least one year of high-end guest service experience in a property of similar size and quality OR College degree with an emphasis in Hospitality.</li></ul> 
The expected pay range is $20.00/hr - $23.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. 
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. 
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. 
Requisition ID 515299 
Reference Date: 07/06/2026 
Job Code Function: Front Office</div>

Concierge

Marriott International

<div>Additional Information 
Job Number26093960 
Job CategoryRooms &amp; Guest Services Operations 
LocationBuilding No. 153 Street No. 347, Lusail, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

At Your Service Agent

<div>Additional Information 
Job Number26084000 
Job CategoryRooms &amp; Guest Services Operations 
LocationWest Crescent, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Door Ambassador (Doorman) - (Spanish/Italian/Russian Speaker)

<div>Additional Information 
Job Number26091428 
Job CategoryRooms &amp; Guest Services Operations 
LocationDubai Marina, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Guest Experience Expert (Guest Relations Officer)

Naseem Healthcare

The Arabic Guest Relations Associate is responsible for delivering an exceptional patient experience by providing professional, courteous, and culturally sensitive assistance to patients and visitors throughout their healthcare journey. The role serves as a bridge between patients and internal departments, ensuring effective communication, prompt resolution of concerns, and high levels of patient satisfaction while upholding the standards of Naseem Healthcare.Key Responsibilities<ul><li>Welcome patients and visitors warmly and ensure a positive first impression of the facility.</li><li>Assist Arabic-speaking patients with registration, appointments, and navigation within the medical center.</li><li>Provide accurate information regarding hospital services, departments, doctors, and procedures.</li><li>Handle patient inquiries, concerns, complaints, and feedback professionally, ensuring timely resolution or escalation.</li><li>Coordinate with Reception, Nursing, Medical, Insurance, Billing, and other departments to facilitate seamless patient care.</li><li>Assist patients requiring special attention, including elderly patients, VIPs, pregnant women, and patients with disabilities.</li><li>Conduct patient rounds to ensure satisfaction and identify opportunities for service improvement.</li><li>Record, monitor, and follow up on patient complaints and service requests until closure.</li><li>Support patient education by explaining hospital policies, processes, and available services.</li><li>Maintain confidentiality of patient information in accordance with hospital policies and applicable regulations.</li><li>Participate in patient satisfaction surveys and assist in implementing service improvement initiatives.</li><li>Prepare daily, weekly, and monthly reports on guest relations activities, complaints, compliments, and service recovery.</li><li>Ensure compliance with hospital quality standards, patient rights, and customer service protocols.</li><li>Assist during hospital events, health campaigns, and VIP visits as required.</li><li>Perform any other duties assigned by the Guest Relations Supervisor or Management.</li></ul>Qualifications<ul><li>Bachelor's Degree in Business Administration, Healthcare Administration, Hospitality Management, or a related field.</li><li>Certification in Customer Service or Hospitality is an added advantage.</li></ul>Experience<ul><li>Minimum 2 years of experience in Guest Relations, Customer Service, Front Office, or Patient Experience within a healthcare or hospitality environment.</li><li>Experience in hospitals or medical centers is highly preferred.</li></ul>Work Location: In person

Arabic Guest Relations Associate

Temple University Health System

The Labor Relations Specialist supports the delivery of labor relations services within a highly unionized healthcare system by assisting with collective bargaining agreement administration, grievance processing, arbitration preparation, and labor data tracking. This role works under the guidance of the Labor Relations Manager or Senior Labor Relations Manager.
 The Labor Relations Specialist works closely with Employee Relations to support consistent, compliant handling of represented employee matters and serves as a key operational partner in labor management processes across multiple bargaining units and collective bargaining agreements
 
Education
 Bachelor's Degree in Labor Relations, Human Resources, Business Administration or related field Required
 
Experience
 3 years in labor relations, employee relations, or human resources in a unionized environment Required
 General Experience working with collective bargaining agreements and grievance processes Preferred
 Previous experience in healthcare or similarly complex, highly unionized environment Preferred
 
Licenses
 Prof in Human Resources Preferred or
 SHRM - CP Preferred

Labor Relations Specialist - Temple Health

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