guest relations specialist

Sushi Yamazaki Bar & Grill

Job Overview We are seeking an energetic and personable Host/Server/Bartender to join our vibrant hospitality team! In this dynamic role, you will be the first point of contact for our guests, creating a welcoming atmosphere that sets the tone for an exceptional dining experience. Your enthusiasm, excellent communication skills, and dedication to guest satisfaction will help ensure every visitor feels valued and cared for. This paid position offers an exciting opportunity to develop your hospitality skills while working in a lively environment that celebrates teamwork and guest relations.Duties<ul><li>Greet guests warmly upon arrival, providing a friendly and professional first impression</li><li>Manage reservations and seating arrangements efficiently using POS systems such as Aloha POS or Micros POS</li><li>Assist guests with menu selections, answer questions about food and beverage options, and accommodate special requests</li><li>Take accurate orders and relay them promptly to the kitchen staff, ensuring smooth service flow</li><li>Serve food and beverages with attention to presentation and guest preferences, maintaining high hospitality standards</li><li>Handle guest inquiries over the phone with professionalism and courtesy, practicing excellent phone etiquette</li><li>Maintain cleanliness of the host stand, dining area, and service stations to ensure a welcoming environment</li><li>Collaborate with team members to deliver seamless guest services and resolve any issues promptly</li></ul>Experience<ul><li>Prior experience as a Host/Hostess or Server in a fast-paced restaurant or hospitality setting preferred</li><li>Strong background in food service, customer service, and guest relations</li><li>Familiarity with restaurant POS systems such as Aloha POS or Micros POS is highly desirable</li><li>Experience working in hotel or hospitality environments is a plus</li><li>Excellent communication skills, both verbal and written, with an emphasis on clear and positive interaction</li><li>Demonstrated ability to handle multiple tasks efficiently while maintaining a friendly demeanor</li><li>Knowledge of serving procedures, guest services standards, and phone etiquette</li></ul>Join us to be part of a lively team dedicated to delivering memorable experiences! We value energetic individuals who thrive on creating positive interactions with guests while showcasing their hospitality expertise. This role offers a fantastic chance to grow your career in the food service industry within a supportive environment that recognizes your contributions.Job Types: Full-time, Part-timePay: $25.00 - $40.00 per hourWork Location: In person

Bartender/Serve/Host

Live Nation

<div>Job Summary:
<div>WHO ARE WE?
</div><div>Live Nation Entertainment is the world&rsquo;s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media &amp; Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50 ,000 events annually for nearly 7 ,000 artists in 4 0+ countries. These businesses allow Live Nation Media &amp; Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com . 
</div><div>WHO ARE YOU?
</div><div>Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on !
</div>WHAT THIS ROLE WILL DO
<ul><li>Be present at every show to upsell available VIP inventory to concert patrons.
</li><li>Serve as a resource of information for VIP clients regarding their experience within the House of Blues venue.
</li><li>Provide assistance for VIP clients regarding the timing of their arrival and concert times.
</li><li>Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage.
</li><li>Coordinate operations on night of shows with Ops Director, servers and security.
</li><li>Build strong relationships with Foundation Room members and VIP clients and have the ability to anticipate their needs.
</li><li>Maintain articulate vocabulary with the ability to adapt and socialize with current audience.
</li><li>Maintain exemplary and professional grooming standards.
</li><li>Required to occasionally work Special Events that are scheduled throughout the venue
</li></ul>WHAT THIS PERSON WILL BRING
Required:
<ul><li>High School Diploma or equivalent
</li><li>Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
</li><li>Experience in selling to high-end, VIP clients
</li><li>Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
</li><li>Ability to diffuse possibly volatile situations with tact and diplomacy
</li><li>Must have a flexible schedule
</li></ul>Physical Demands/Working Environment:
<ul><li>Working environment is fast-paced, often loud and stressful
</li><li>Position requires extended periods of prolonged standing and working on your feet
</li><li>Must be able to lift or move up to 25 lbs using proper lifting techniques
</li></ul><div>EQUAL EMPLOYMENT OPPORTUNITY
</div><div>We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 
</div><div> 
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 
</div><div>We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. 
</div><div>We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely , good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek . Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case-by-case basis. 
</div><div>HIRING PRACTICES
 
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. 
</div><div>Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. 
</div><div>**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate&rsquo;s education, training, and experience, as well as the position&rsquo;s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee&rsquo;s salary history will not be used in compensation decisions.
</div>-
The expected compensation for this position is:
$16.0 USD - $20.00 USD Hourly
** Pay is based on a number of factors including market location, qualifications, skills, and experience.
Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.</div>

VIP Host - Citizens House of Blues Boston

Marriott International

<div>Additional Information 
Job Number26093960 
Job CategoryRooms &amp; Guest Services Operations 
LocationBuilding No. 153 Street No. 347, Lusail, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

At Your Service Agent

Glory Days Grill

Job Summary We are seeking a dedicated and enthusiastic To-go Specialist to join our team. In this role, you will be responsible for providing exceptional customer service while efficiently managing to-go orders. You will play a vital part in ensuring that our guests receive their orders accurately and promptly, contributing to an outstanding dining experience even when they are on the go.Duties<ul><li>Greet customers warmly and assist them with their to-go orders, providing menu recommendations as needed.</li><li>Accurately enter orders into the POS system, ensuring all details are correct for seamless preparation.</li><li>Prepare and package food items for takeout, adhering to quality standards and presentation guidelines.</li><li>Maintain cleanliness and organization of the to-go area, ensuring all supplies are stocked and readily available.</li><li>Communicate effectively with kitchen staff to ensure timely preparation of orders.</li><li>Handle customer inquiries and resolve any issues related to their orders with professionalism and courtesy.</li><li>Utilize Aloha POS or Micros POS systems for order processing and payment transactions.</li><li>Uphold high standards of guest relations and hospitality throughout the service process.</li></ul>Experience<ul><li>Previous experience as a host/host or in food service is preferred.</li><li>Strong background in customer service, particularly within a restaurant or hospitality environment.</li><li>Excellent communication skills, both verbal and written, with a focus on phone etiquette.</li><li>Familiarity with POS systems such as Aloha POS or Micros POS is a plus.</li><li>Experience in hotel guest services or serving roles is advantageous.</li><li>A passion for providing exceptional guest relations and ensuring customer satisfaction is essential. Join us as a To-go Specialist and be part of a dynamic team that values quality service and guest experience!</li></ul>Job Type: Part-timePay: From $12.75 per hourBenefits:<ul><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Are you available to work weekends and holidays?</li></ul>Shift availability:<ul><li>Day Shift (Preferred)</li><li>Night Shift (Preferred)</li></ul>Ability to Commute:<ul><li>Henrico, VA 23233 (Required)</li></ul>Work Location: In person

To-Go Associate

<div>Additional Information 
Job Number26094362 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Guest Experience Expert - Front Desk Agent

Grand City

Job Title: Front Desk Specialist (Female)Location: Islamabad (Le French Club, G-5)Job OverviewLe French Club is looking for a professional, well-presented, and customer-oriented Female Front Desk Specialist to serve as the first point of contact for members and guests. The ideal candidate should possess excellent English communication skills, a welcoming personality, and strong administrative abilities to ensure a seamless guest experience.Key Responsibilities<ul><li>Welcome members and guests in a warm, professional, and courteous manner.</li><li>Manage the reception area and ensure it remains organized and presentable.</li><li>Handle incoming phone calls, emails, and visitor inquiries professionally.</li><li>Assist members and guests with bookings, appointments, and general information.</li><li>Maintain visitor records, membership information, and front desk documentation.</li><li>Coordinate guest check-ins and check-outs, where applicable.</li><li>Direct visitors to the appropriate departments or personnel.</li><li>Handle customer complaints and service requests professionally and escalate when necessary.</li><li>Coordinate with housekeeping, security, spa, salon, restaurant, and other departments to ensure smooth operations.</li><li>Process payments and maintain accurate transaction records using the POS system, if required.</li><li>Ensure confidentiality of member and company information.</li><li>Monitor reception supplies and report replenishment requirements.</li><li>Maintain a clean, organized, and welcoming reception environment.</li><li>Prepare daily front desk reports and administrative records.</li><li>Support administrative tasks as assigned by management.</li><li>Perform any other duties assigned by management.</li></ul>Requirements<ul><li>Minimum 2&ndash;3 years of experience as a Front Desk Officer, Receptionist, Guest Relations Officer, or Front Desk Executive in a hotel, club, spa, salon, or hospitality environment.</li><li>Excellent English communication skills are mandatory.</li><li>Strong interpersonal and customer service skills.</li><li>Professional appearance and pleasant personality.</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Ability to multitask and work effectively in a fast-paced environment.</li><li>Strong organizational and problem-solving skills.</li></ul>Qualifications<ul><li>Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.</li><li>Hospitality or customer service certifications will be an added advantage.</li></ul>Working Hours10 Hours per DayWorking DaysMonday to SaturdayJob LocationLe French Club Diplomatic Enclave, G-5, IslamabadWork Location: In person

Front Office Executive (Female)- Islamabad

DC Accounting Services

Job SummaryWe are seeking a dynamic and friendly To-Go Specialist to join our vibrant team! In this role, you will be the welcoming face and efficient coordinator for all to-go orders, ensuring our guests receive exceptional service from the moment they place their order to when they pick it up. Your enthusiasm and organizational skills will help create a seamless experience for our guests, fostering guest satisfaction and loyalty. If you thrive in a fast-paced environment, love delivering outstanding customer service, and have a passion for hospitality, this is the perfect opportunity to showcase your talents!Responsibilities<ul><li>Greet guests warmly and assist with placing to-go orders via phone or in person using restaurant table management systems such as Aloha POS or Micros POS.</li><li>Manage incoming phone calls with professionalism, demonstrating excellent phone etiquette and communication skills.</li><li>Confirm order details, provide accurate estimated pickup times, and answer any guest questions clearly and confidently.</li><li>Prepare and package orders efficiently while maintaining food safety standards and ensuring order accuracy.</li><li>Coordinate with kitchen staff to ensure timely preparation of orders and communicate any special requests or dietary needs effectively.</li><li>Maintain organized records of all to-go transactions, including order details and payment processing through POS systems.</li><li>Support guest relations by providing friendly service, resolving issues promptly, and ensuring a positive experience that encourages repeat visits.</li></ul>Requirements<ul><li>Previous experience in restaurant reservation management, host/hostess roles, or food service is highly desirable.</li><li>Familiarity with restaurant table management systems such as Aloha POS or Micros POS is preferred.</li><li>Strong customer service skills with the ability to communicate clearly both over the phone and in person.</li><li>Basic math skills for processing payments accurately using POS systems.</li><li>Excellent organizational skills to manage multiple orders efficiently during busy times.</li><li>Knowledge of food safety practices and proper handling procedures.</li><li>Experience in hospitality or guest services roles is a plus.</li><li>Ability to work in a fast-paced environment while maintaining attention to detail and professionalism.</li><li>Bilingual (English &amp; Spanish)</li></ul>Join us as a To-Go Specialist and become an essential part of creating memorable dining experiences! We value energetic team players who are committed to delivering top-notch service with enthusiasm and care. This paid position offers an exciting opportunity to grow within a lively hospitality environment while making every guest&rsquo;s visit exceptional!Pay: $14.00 - $15.00 per hourWork Location: In person

To-Go Specialist

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