guest service associate

PrimeView Hospitality

Overview: We are seeking a professional Guest Service Associate to join our team in providing exceptional customer service and hospitality at our hotel. The Guest Service Associates are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.RESPONSIBILITIES:<ul><li>Approach all encounters with guests and associates in a friendly service oriented manner.</li><li>Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).</li><li>Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel.</li><li>Comply at all times with hotel policies standards and regulations to encourage safe and efficient hotel operations.</li><li>Greet and welcome all guests approaching the Front Desk in accordance with hotel standards; maintain a friendly and warm demeanor at all times.</li><li>Maintain proper operation of the telephone switchboard and ensure that all hotel performance standards are met.</li><li>Handle requests for information mail and messages in an efficient and courteous manner.</li><li>Answer guest inquires about hotel service facilities and hours of operation.</li><li>Answer inquiries from guests regarding restaurants transportation entertainment etc.</li><li>Establish and maintain good communications and team work with fellow associates and other departments within the hotel.</li><li>Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.</li><li>Obtain all necessary information when taking room reservations and follow rate quoting scenario.</li><li>Be familiar with all hotel policies and house rules as well as hospitality terminology.</li><li>Have knowledge of and assist in emergency procedures as required.</li><li>Handle check-ins and check-outs in a friendly efficient and courteous manner.</li><li>Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.</li><li>Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.</li><li>As needed deliver guest items such as luggage, newspapers, messages, packages, amenities or other items requested by guests or team members.</li><li>Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.</li><li>Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds.</li></ul>QUALIFICATIONS:<ul><li>High School diploma or equivalent required; College course work in related field will be an advantage, especially with future promotions and opportunities.</li><li>Experience in a hotel or a related field preferred.</li><li>Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.</li><li>Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.</li><li>Must be able to convey information and ideas clearly.</li><li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li><li>Must work well in stressful high pressure situations.</li><li>Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.</li><li>Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.</li><li>Must be able to work with and understand financial information and data and basic arithmetic functions.</li><li>Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing.</li><li>Ability to read comprehend and write simple instructions and/or short correspondence and memos.</li><li>Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations.</li><li>An operational knowledge of Microsoft Office suite.</li><li>Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays.</li><li>Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc.).</li><li>Ability to participate in the creation of an enjoyable work environment.</li></ul>Join our team as a Guest Service Associate to contribute to creating memorable experiences for our guests while enjoying a dynamic work environment.Company OverviewThe associates we are seeking are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility .The hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Job Types: Full-time, Part-timePay: From $14.00 per hourAbility to Commute:<ul><li>Streetsboro, OH 44241 (Required)</li></ul>Work Location: In person

Guest Service Associate/Hotel Front Desk

European Wax Center

LOVE TO HELP OTHERS LOOK AND FEEL GORGEOUS? JOIN OUR TEAM!Are you passionate about people and beauty? Are you naturally confident and outgoing? Does the idea of earning excellent commission drive you? If so, you need to join our team!Turn your passion into a rewarding role with our growing team at European Wax Center! We're in the business of Revealing Beautiful Skin, and with your help, we'll give guests a reason to walk in, and strut out.Here&rsquo;s why you should come work with us:&middot; We believe that happy employees make happy guests, so you can expect a fun, upbeat, flexible work environment.&middot; We believe work should be interesting, so we&rsquo;ll help you continuously develop new skills.&middot; We believe in promoting from within, so you&rsquo;ll have opportunities for advancement.Here&rsquo;s what you need to bring to the table:An upbeat attitude &amp; committed to delighting our guests and&mdash;of course&mdash;having fun while being awesome!Educating guests on the benefits of waxing and our wax packages.Scheduling and confirming appointments and managing guest flow throughout the day.Ability to work in a fun, fast-paced environment.Ability to work a flexible schedule including nights and weekends, because that&rsquo;s when we&rsquo;re busy.As a Beauty Advisor/Sales Associate, you'll have the drive and dedication to hit the ground running. Our comprehensive training will provide you with all the tools you will need and to show our appreciation, we offer great pay and performance incentives throughout your career!Benefits:Complimentary unlimited brow waxing, as well as discounts on all other services &amp; retail products.A fun, well-managed, successful work environment.Hourly wage plus generous bonus plan.Flexible schedule.Career growth.This role is perfect for those looking for full time opportunities. We are open 7 days a week and offer flexible shifts.EWC is an equal opportunity employerJob Types: Full-timePay: Hourly &amp; unlimited sales bonusExperience:customer servicePay: $15.00 - $25.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li></ul>Application Question(s):<ul><li>Are there any days or times that you are not available to be scheduled?</li></ul>Work Location: In person

Sales Associate- Guest Service Associate - Front Desk Receptionist

Vacatia

<div>
 
 Now Hiring: Front Desk Associate | Join Our Resort Team!
 
 
 
 Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we&rsquo;d love to meet you!
 
 
 We&rsquo;re currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you&rsquo;ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
 
 
 
 What You'll Do
 
 
 
 <ul>
 <li>
 Greet every guest with a smile and provide outstanding customer service from check-in to check-out
 </li>
 <li>
 Answer guest inquiries and resolve issues quickly and professionally
 </li>
 <li>
 Manage room assignments, reservations, and billing with accuracy
 </li>
 <li>
 Process payments and handle cash transactions confidently
 </li>
 <li>
 Review reservations and prepare for daily arrivals
 </li>
 <li>
 Maintain front desk procedures, including key control and registration audits
 </li>
 <li>
 Ensure confidentiality and security protocols are followed
 </li>
 <li>
 Collaborate with the team to keep operations running smoothly
 </li>
 <li>
 Take initiative and support various tasks as needed
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 A friendly, dependable, and customer-focused personality
 </li>
 <li>
 Strong communication and multitasking skills
 </li>
 <li>
 Basic math skills and comfort handling payments
 </li>
 <li>
 Ability to stay organized in a busy environment
 </li>
 <li>
 Tech-savvy with a willingness to learn new systems
 </li>
 <li>
 Detail-oriented and trustworthy with guest information
 </li>
 <li>
 Previous hospitality or customer service experience is a plus
 </li>
 <li>
 Flexibility to work weekends and holidays as needed
 
 
 </li>
 </ul>
 Why Join Us?
 
 
 <ul>
 <li>
 Work in a welcoming, team-oriented resort environment
 </li>
 <li>
 Opportunities to grow within hospitality and resort operations
 </li>
 <li>
 Be part of creating memorable experiences for our guests every day
 
 
 </li>
 </ul>
 Ready to bring your positive energy and customer service skills to our team?
 
 
 Apply today and start your next adventure with us!
</div>

Front Desk Associate

Vacatia, Inc.

<div>Up to $500 Bonus for New Hires! $250 after 30 days, $250 after 60 days
Now Hiring: Front Desk Associate - AM &amp; PM Shifts | Join Our Resort Team!
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we&rsquo;d love to meet you!
Vacation Village at Williamsburg is currently seeking Front Desk Associates to join our resort team. As the first point of contact for our guests, you&rsquo;ll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
Pay: $16.00/hr
Shifts: 7am - 3:30pm &amp; 2:30pm - 11:00pm
What You'll Do:
<ul><li>Greet every guest with a smile and provide outstanding customer service from check-in to check-out
</li><li>Answer guest inquiries and resolve issues quickly and professionally
</li><li>Manage room assignments, reservations, and billing with accuracy
</li><li>Process payments and handle cash transactions confidently
</li><li>Review reservations and prepare for daily arrivals
</li><li>Maintain front desk procedures, including key control and registration audits
</li><li>Ensure confidentiality and security protocols are followed
</li><li>Collaborate with the team to keep operations running smoothly
</li><li>Take initiative and support various tasks as needed
</li></ul>What We&rsquo;re Looking For:
<ul><li>A friendly, dependable, and customer-focused personality
</li><li>Strong communication and multitasking skills
</li><li>Basic math skills and comfort handling payments
</li><li>Ability to stay organized in a busy environment
</li><li>Tech-savvy with a willingness to learn new systems
</li><li>Detail-oriented and trustworthy with guest information
</li><li>Previous hospitality or customer service experience is a plus
</li><li>Flexibility to work weekends and holidays as needed
</li></ul>Why Join Us?
<ul><li>Work in a welcoming, team-oriented resort environment
</li><li>Opportunities to grow within hospitality and resort operations
</li><li>Be part of creating memorable experiences for our guests every day
</li></ul>Ready to bring your positive energy and customer service skills to our team? 
Apply today and start your next adventure with us!</div>

Front Desk Associate (AM & PM)

Towne Park

<div><h1 class="jobSectionHeader">At Towne Park, it&rsquo;s more than a job, you can make an impact.
</h1>A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else&rsquo;s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It&rsquo;s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day. 
 .
<div>Job Details
 
 
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate&rsquo;s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16 per hour plus $4-$8 per hour in tips.
 
 
Work Schedule: The work schedule for this position consists of Overnight shifts (11pm-7am).
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company&rsquo;s 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY
 
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
<ul><li>High school diploma or general education degree (GED)
</li></ul>Required Licensure, Certification, etc.:
<ul><li>Must hold a valid driver&rsquo;s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
</li></ul>Work Experience:
<ul><li>One (1) month related experience and/or training; OR equivalent combination of education and experience
</li></ul>Knowledge:
<ul><li>Knowledge of principles and processes for providing customer and personal services.
</li></ul>Skills:
<ul><li>Ability to read and write standard English language
</li><li>Ability to read and comprehend simple instructions, short correspondence and memos
</li><li>Ability to write simple correspondence
</li><li>Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
</li><li>Ability to add and subtract three digit numbers and to multiply and divide with 10&rsquo;s and 100&rsquo;s; ability to perform these operations using units of American money
</li><li>Ability to understand 24 hour and military time systems
</li><li>Ability to understand rates applicable to time passed
</li><li>Ability to operate a manual transmission is highly desirable
</li><li>Perform parallel parking
</li></ul>SCOPE
Authority to Act:
<ul><li>Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
</li></ul>Budget Responsibility:
<ul><li>The employee has control over resources available only.
</li></ul>WORKING CONDITIONS &amp; PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.</div></div>

Overnight Valet Attendant - $16/Hr + TIPS! - JW Marriott Marquis Miami

Fish company of liverpool

Overview Join our vibrant restaurant team as a Restaurant Help! In this energetic role, you will be the friendly face and efficient support system that keeps our dining experience seamless and enjoyable for every guest. Whether assisting with food service, guest relations, or maintaining a clean and welcoming environment, your enthusiasm and dedication will help create memorable moments. This paid position offers an exciting opportunity to develop your skills in a dynamic hospitality setting while contributing to a lively, fast-paced atmosphere.Responsibilities<ul><li>Greet guests warmly and assist with seating arrangements, ensuring a positive first impression</li><li>Support food service operations by bussing tables, clearing dishes, and maintaining cleanliness in dining areas</li><li>Take orders accurately using POS systems such as Aloha POS or Micros POS, and assist with upselling menu items to enhance guest experiences</li><li>Handle cash transactions efficiently and accurately, including cash handling and basic math calculations</li><li>Assist in food preparation and food safety practices to uphold sanitation standards and ensure quality service</li><li>Manage reservations through platforms like OpenTable, coordinating seating flow during busy hours</li><li>Provide excellent guest services by addressing questions, resolving concerns promptly, and fostering guest relations</li></ul>Qualifications<ul><li>Previous experience in food service or restaurant environments is preferred, including host/hostess or bussing roles</li><li>Familiarity with POS systems such as Aloha POS or Micros POS is advantageous</li><li>Strong customer service skills with a focus on hospitality and guest relations</li><li>Ability to manage time effectively in a fast-paced setting while multitasking efficiently</li><li>Knowledge of food handling, sanitation, and safety standards within the food industry</li><li>Experience with food preparation or kitchen operations is a plus but not required</li><li>Excellent communication skills and a positive attitude to contribute to team success</li></ul>Join us to be part of an energetic team dedicated to delivering exceptional dining experiences! Your enthusiasm and commitment will make a difference every day.Pay: $22.19 - $26.72 per hourWork Location: In person

Restaurant help

Lake St Cafe

Overview Join our dynamic team as a Server and become the heart of an energetic, guest-focused dining experience! In this role, you will deliver exceptional service that creates memorable moments for our guests. Your enthusiasm, attention to detail, and passion for food and hospitality will ensure every guest leaves satisfied and eager to return. This is a paid position that offers a vibrant environment where your skills in food service, customer relations, and sales will shine. Whether you&rsquo;re experienced in fine dining or eager to grow your hospitality expertise, this opportunity is perfect for motivated individuals ready to make a positive impact.Duties<ul><li>Greet guests warmly and provide attentive, personalized service throughout their dining experience </li><li>Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring timely delivery </li><li>Upsell menu items and specials to enhance guest satisfaction and increase sales </li><li>Maintain knowledge of menu offerings, including food preparation details and wine pairings, to answer guest questions confidently </li><li>Ensure proper food handling, sanitation, and food safety standards are consistently followed </li><li>Clear tables efficiently by bussing and assisting with food presentation or preparation when needed </li><li>Manage cash handling duties accurately while processing payments through POS systems like OpenTable or other cashiering tools</li></ul>Requirements<ul><li>Previous experience in food service or restaurant environments, especially in fine dining or nightlife settings such as nightclubs </li><li>Strong customer service skills with a focus on guest relations and hospitality excellence </li><li>Familiarity with POS systems including Aloha POS, Micros POS, and OpenTable for order processing and reservations management </li><li>Knowledge of food safety protocols, sanitation standards, and proper food handling procedures </li><li>Ability to multitask effectively with excellent time management skills during busy service hours </li><li>Experience with upselling techniques to maximize sales opportunities </li><li>Basic math skills for billing accuracy and cash handling responsibilities </li><li>Prior experience in serving, bussing, or host/hostess roles preferred but not required</li></ul>Join us to be part of a lively team dedicated to delivering top-tier hospitality. Bring your passion for food industry excellence, your energy for serving guests, and your commitment to creating unforgettable dining experiences!Pay: From $35.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid training</li></ul>Application Question(s):<ul><li>Do you have any experience serving at breakfast restaurants? If so, which ones?</li><li>Are you at least 21 years of age or older?</li><li>What days of the week are you available to work from 6:30 AM - 3:00 PM?</li><li>Are you available to work all weekends and holidays from 6:30 AM - 3:00 PM?</li><li>Why should you be the one selected for this role?</li></ul>License/Certification:<ul><li>Food Handler Certification (Preferred)</li><li>BASSET Certification (Preferred)</li></ul>Work Location: In person

Server

Search 9558+ Guest service associate jobs near you this June. New roles added regularly across leading industries. Apply today.