guest service associate

Retreat on Charleston Peak

This position maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.

Guest Service Associate

Hand & Stone Massage and Facial Spa

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Free uniforms</li>
<li>Health insurance</li>
</ul></div><div><div>Welcome, Empower, Connect!</div>
<div>At Hand &amp; Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.</div>
<div>By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month. 
</div><div>What sets Hand &amp; Stone Apart:</div>
<ul><li>Opportunity- This role is more than just answering the phone. Boost your paycheck promoting and selling our stress-free membership. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.</li>
<li>Convenience &ndash; We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.</li>
<li>Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand &amp; Stone through live sales training webinars and opportunities for lead spa associate and management roles.</li>
<li>Family Focused- Strike the right work/life balance by making a difference in people&rsquo;s lives and enhancing your own experience. Enjoy a free massage or facial and product discounts</li>
</ul>
<div> 
Our Spa Sales and Guest Services Associates:
</div><ul><li>Meet membership sales goals.</li>
<li>Have a detailed knowledge of the menu of services</li>
<li>Provide excellent customer service to members and guests, while building lasting connections.</li>
<li>Effectively communicate sales, promotions, and service options with clients</li>
<li>Uphold spa cleanliness standards</li>
<li>Answer phones, schedule appointments, and file documents</li>
<li>Perform various other duties as assigned</li>
</ul><div>SA287</div>
</div>
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.</div>

Spa Sales and Guest Service Associate

<div><div><div>Benefits:</div>
<ul><li>401(k)</li>
<li>Company parties</li>
<li>Competitive salary</li>
<li>Employee discounts</li>
<li>Flexible schedule</li>
<li>Free food &amp; snacks</li>
<li>Free uniforms</li>
<li>Health insurance</li>
</ul></div><div><div>Welcome, Empower, Connect!</div>
<div>At Hand &amp; Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client.</div>
<div>By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month. 
</div><div>What sets Hand &amp; Stone Apart:</div>
<ul><li>Opportunity- This role is more than just answering the phone. Boost your paycheck promoting and selling our stress-free membership. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.</li>
<li>Convenience &ndash; We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.</li>
<li>Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand &amp; Stone through live sales training webinars and opportunities for lead spa associate and management roles.</li>
<li>Family Focused- Strike the right work/life balance by making a difference in people&rsquo;s lives and enhancing your own experience. Enjoy a free massage or facial and product discounts</li>
</ul>
<div> 
Our Spa Sales and Guest Services Associates:
</div><ul><li>Meet membership sales goals.</li>
<li>Have a detailed knowledge of the menu of services</li>
<li>Provide excellent customer service to members and guests, while building lasting connections.</li>
<li>Effectively communicate sales, promotions, and service options with clients</li>
<li>Uphold spa cleanliness standards</li>
<li>Answer phones, schedule appointments, and file documents</li>
<li>Perform various other duties as assigned</li>
</ul>
<div> 
SA150</div>
</div>
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.</div>

Crescent Hotels & Resorts

<div>JOB OVERVIEW: Greet and serve the guests according to standards.

ESSENTIAL JOB FUNCTIONS:

1. Take and serve guest orders promptly and according to service manual.

2. Do all necessary set-up sidework as assigned.

3. Answer any guest questions about the menu.

4. Operate the electronic cash register/P.O.S. system (where applicable).

5. Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.

6. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to &ldquo;pitch-in&rdquo; and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety &amp; Security:

The safety and security of our guests and associates is of utmost importance to Crescent Hotels &amp; Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. 


NOTE:
This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate&rsquo;s supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an &ldquo;at will&rdquo; associate.</div>

PM Restaurant Server

Towne Park

<div><h1 class="jobSectionHeader">At Towne Park, it&rsquo;s more than a job, you can make an impact.
</h1>A career with us is rewarding in more ways than one.
As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else&rsquo;s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It&rsquo;s why we do what we do.
Towne Park is a place where you can make a difference and create smiles every day.
Click here for important notices that may be applicable to you.
For more information about our privacy policy, please click here.<div>
Job Details 
 
Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate&rsquo;s job-related skills, experience, education or training, and location. The hourly base pay range for this position is $10.98 per hour plus $5-$10 per hour in tips. 
 
Work Schedule: The work schedule for this position can include AM/PM shifts.
Benefits: Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company&rsquo;s 401k retirement savings plan.
Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
Seasonal and temporary roles are not eligible for benefits outlined above.
SUMMARY 
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
SUMMARY 
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
Descriptive Statement(s) - % of Time
Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
The total amount of time for all functions of the job - 100%
QUALIFICATIONS
Education:
<ul><li>High school diploma or general education degree (GED)</li></ul>
Required Licensure, Certification, etc.:
<ul><li>Must hold a valid driver&rsquo;s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)</li></ul>
Work Experience:
<ul><li>One (1) month related experience and/or training; OR equivalent combination of education and experience</li></ul>
Knowledge:
<ul><li>Knowledge of principles and processes for providing customer and personal services.</li></ul>
Skills:
<ul><li>Ability to read and write standard English language</li><li>
Ability to read and comprehend simple instructions, short correspondence and memos</li><li>
Ability to write simple correspondence</li><li>
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization</li><li>
Ability to add and subtract three digit numbers and to multiply and divide with 10&rsquo;s and 100&rsquo;s; ability to perform these operations using units of American money</li><li>
Ability to understand 24 hour and military time systems</li><li>
Ability to understand rates applicable to time passed</li><li>
Ability to operate a manual transmission is highly desirable</li><li>
Perform parallel parking</li></ul>
SCOPE
Authority to Act:
<ul><li>Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.</li></ul>
Budget Responsibility:
<ul><li>The employee has control over resources available only.</li></ul>
WORKING CONDITIONS &amp; PHYSICAL DEMANDS
The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Lifting Requirements
Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Working Environment
The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
Travel
Travel of up to 5% may be required.</div></div>

Hotel Valet Attendant - Diplomat Resort & Spa

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Santa Clara
 
 
 
 
 Summary
 
 
 
 At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
 
 
 Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!
 
 
 View our Virtual Reality Experience to spend a &lsquo;day in the life&rsquo; of a hospitality professional at a full-service hotel.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 A true desire to satisfy the needs of others in a fast paced environment.
 </li>
 <li>
 Refined verbal and written communication skills.
 </li>
 <li>
 Ability to stand for long periods of time.
 
 
 </li>
 </ul>
 Use your past hotel job experience to make a difference at Hyatt. For immediate consideration for the Front Office Associate position, click Apply Now and complete an application for the Front Office Associate position on the Hyatt Careers Site!
</div>

Front Office Agent - Full Time ($28.00)

Bros Craft Burger Los Fresnos

Overview We are seeking a friendly, attentive Server to join our dynamic restaurant team. The ideal candidate will excel in providing exceptional guest service in a fast-paced environment, ensuring every guest has a memorable dining experience. Experience with food service operations, POS systems, and hospitality standards is highly valued. This role offers an opportunity to work in a lively atmosphere that emphasizes quality food, excellent service, and guest satisfaction.Duties<ul><li>Greet guests warmly and present menus with enthusiasm</li><li>Take accurate food and beverage orders using POS systems such as Aloha POS, Micros POS, or OpenTable</li><li>Upsell menu items and specials to enhance guest experience and increase sales</li><li>Serve food and beverages promptly while maintaining high standards of presentation and cleanliness</li><li>Ensure proper food handling and sanitation procedures are followed according to safety standards</li><li>Assist with bussing tables, refilling drinks, and maintaining cleanliness of dining areas</li><li>Collaborate with kitchen staff to ensure timely delivery of orders</li><li>Handle cash transactions accurately and process payments efficiently</li><li>Address guest inquiries and resolve any issues promptly to ensure guest satisfaction</li><li>Maintain knowledge of menu items, ingredients, and food safety regulations</li></ul>Requirements<ul><li>Prior experience in food service or restaurant environments preferred, including fine dining or nightclub settings</li><li>Familiarity with POS systems such as Aloha POS, Micros POS, or similar platforms</li><li>Strong customer service skills with a focus on guest relations and hospitality</li><li>Excellent time management skills to handle multiple tables efficiently during busy hours</li><li>Ability to upsell menu items and promote specials effectively</li><li>Basic math skills for cashiering and handling cash transactions accurately</li><li>Knowledge of food safety, sanitation, and proper food handling procedures</li><li>Previous experience as a host/hostess or in serving roles such as bussing or guest services is a plus</li><li>Ability to work flexible hours including nights; weekend availability preferred</li><li>Professional appearance and positive attitude essential for creating a welcoming environment</li></ul>Join our team to deliver outstanding service in a vibrant setting where your hospitality skills can shine. We value dedicated individuals committed to providing exceptional guest experiences through attentive service and teamwork.Benefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li></ul>Work Location: In person

waiter/waitress

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Guest Service Associate

Spa Sales and Guest Service Associate

Spa Sales and Guest Service Associate

PM Restaurant Server

Hotel Valet Attendant - Diplomat Resort & Spa

Front Office Agent - Full Time ($28.00)

waiter/waitress