guest service associate

BLUE INN ON THE BEACH

<div>General: This employee must display effective listening and communication skills, initiative, the ability to work independently and in teams, and lead by example. He/she must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service. Additionally, he/she must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow-through.

We expect our employees to approach their work with passion, enthusiasm, and attention to customer satisfaction. We also expect our employees to champion, embrace, and live the company values.

Our Values embody:
<ul>
<li>Integrity: We are honest, genuine, and transparent in our interactions.</li>
<li>Concern For Others: We care for each other and our guests.</li>
<li>Collaboration: We value diversity and &ldquo;come as you are&rdquo; spirit and personality.</li>
<li>Accountability: We make mistakes, learn from them, and strive for continuous improvement.</li>
<li>Hospitality Soul: We have fun creating lifelong memories for each other and our guests.</li>
</ul>
Job Duties:
<ul>
<li>Welcome and check-in guests in a friendly and efficient manner; demonstrate excellent customer service and phone etiquette</li>
<li>Accountable for assigned cash drawer(s) and cash balances (make correct change)</li>
<li>Answer and transfer calls in a timely (preferably 3 rings) and courteous fashion</li>
<li>Manage all aspects of the reservations process (process room reservations, secure deposit and send confirmation); use suggestive selling techniques, stay abreast of local rates, in-house strategy, group and special rate plans and packages, available inventory, etc.</li>
<li>Monitor reservations email account; reply to e-mail correspondence in a timely, courteous, and professional manner; process e-mail requests/reservations accordingly</li>
<li>Understand how to check room availability and housekeeping/maintenance status, ensure against overbooking, and that guests are provided an inspected room</li>
<li>Maintain full knowledge of all room types, features, locations, rates</li>
<li>Verify accuracy of information in property management system by entering data correctly and checking daily arrivals</li>
<li>Effectively handle all guest inquiries, requests and complaints; confirm guest needs have been met; timely alert manager on duty to any unresolved complaints</li>
<li>Communicate effectively with all departments</li>
<li>Develop a working knowledge of local attractions, business locations, and points of interest</li>
<li>Review daily activities and groups, communicate details with co-workers and guests as needed</li>
<li>Direct traffic inside the hotel with vendors, overnight guests, employees, meeting attendees, restaurant/ lounge guests, visitors</li>
<li>Know location, basic troubleshooting, and relevant contact list for all major hotel systems&Oslash; Knowledge of all hotel services, amenities, and hours of operation</li>
<li>May be first point of contact during any emergency; be familiar with all emergency procedures as documented in hotel Emergency Manuals</li>
<li>Accurately handle all in-house accounts including guest names, room charges, methods of payment, special requests, etc.</li>
<li>Handle services for guests including guest mail, messages, telephone calls, faxes, wake-up calls, after-hours requests (i.e., extra towels, pillows etc.) , and general inquiries</li>
<li>Confirm guest satisfaction at check-out and take appropriate corrective action if necessary. Say, &ldquo;Thank you.&rdquo;</li>
<li>Perform daily reporting requirements based on specific hotel needs</li>
<li>Ensure transfer of information from shift to shift at the Front Desk</li>
<li>Keep adequate inventory of front desk and guest supplies available at all times. Communicate shortages as necessary</li>
<li>Understand operation of guest room features, i.e. HVAC units, thermostats, showers, windows, etc.</li>
</ul>
Equal Opportunity Employer 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

Guest Service Associate (Full-Time)

Water Grill Santa Monica

<div>For over 25 years, the Water Grill has sated the palates of seafood lovers in Southern California. Hailed as &quot;the best seafood in Southern California&quot; by the internationally recognized Zagat Guide, Water Grill consistently offers dazzling fish preparations of superior quality and freshness.

Part Time &amp; Full Time Host / Hostess / Front Desk crewmembers average pay is $500 - $900 / week.

This is $18.47 - $19.47, plus tipshare. The advertised expected range is an estimate, only, and is based on current take home averages. It is based on schedule flexibility &amp; availability is not guaranteed.
<div>
We keep it reel! Premium benefits, an amazing company culture, growth opportunities, and more! Are you hooked yet?</div>

What do we bring to the table?
<ul>
<li>Growth Opportunities</li>
<li>Great training and commitment to promotions from within!</li>
<li>Teamwork / Flexible Hours</li>
<li>Education Reimbursement</li>
<li>Generous Dining Discount</li>
<li>Professionalism</li>
<li>Productive Environment</li>
<li>Strong company culture</li>
<li>Delicious food in a beautiful restaurant!</li>
</ul>
The Front Desk crewmembers set the stage for our guests' experience. They are the first and last impression to all of our guests and ultimately orchestrate the flow of the restaurant. If you are someone who likes to multitask and keep busy by talking with guests, answering questions, and positively impacting the energy of the restaurant, then this is the position for you.

Once hired, you will be trained on Open Table to better assist with the guest experience, you will have hands-on training with certified trainers, and you will become an ambassador of our culture. You will contribute in a team service environment and have opportunities to grow with us.

ESSENTIAL QUALIFICATIONS
<div>
<ul><li>Minimum of 18 years of age to serve alcoholic beverages with food.</li></ul>
<ul><li>High school education.</li></ul>
<ul><li>Current CA Food Handler&rsquo;s Card.</li></ul>
<ul><li>Ability to communicate in a satisfactory manner, both verbal and written English.</li></ul>
<ul><li>Ability to compute basic mathematical calculations.</li></ul>
<ul><li>Ability to maintain complete knowledge of the front desk standards</li></ul>
<ul><li>Any previous experience in Guest relations or providing Guest service.</li></ul>
</div>
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Complete opening duties as assigned.</li>
<li>Answer phone promptly, taking reservations and taking messages &ndash; recording all information correctly and legibly.</li>
<li>Seat Guests as reserved or on a walk-in basis, promptly and courteously, accommodating special requests.</li>
<li>Carry all Guest drinks on a tray when showing Guests to their table.</li>
<li>Ensure the transfer of guest checks from bartender and cocktail servers to dining room servers.</li>
<li>Keep accurate account of table status throughout restaurant.</li>
<li>Anticipate Guests' needs, respond promptly and acknowledge all Guests, however busy.
</li><li>Interact in courteous and professional manner with Guests, management and co-workers.</li>
<li>Monitor and maintain cleanliness, sanitation and organization of and Guest restrooms.</li>
<li>Guide the activities of the assigned assistants to ensure optimum service to Guests.</li>
<li>Complete all closing reports as assigned and leave duty after reporting to manager.</li>
</ul>
Equal Opportunity Employer</div>

Host / Hostess

Hilton

<div>Exceptional Hospitality Starts with You
Picture yourself brightening someone&rsquo;s day. When you join our hotels team, that&rsquo;s exactly what you&rsquo;ll do every time you come to work! As a Cluster Housekeeping Order Taker , you&rsquo;re not just taking and processing guest orders &ndash; you&rsquo;re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</div>
 <div>Here's what you'll do during a typical day:
<ul><li>Handle housekeeping requests : Receive, record, and follow up on guest housekeeping requests promptly and professionally to ensure timely completion.
</li><li>Coordinate housekeeping operations: Communicate with Room Attendants, Housekeeping Supervisors, and other departments to ensure rooms are cleaned, inspected, and ready on time.
</li><li>Maintain accurate records: Update the Property Management System with correct room statuses, guest requests, service orders, Lost and Found records, and operational reports.
</li><li>Support guest satisfaction: Respond to guest requests courteously, monitor service response times, and ensure all requests are resolved according to Hilton service standards.
</li><li>Manage room and service updates: Coordinate room status changes with Front Office and assign tasks to Housekeeping team members through the hotel operating system.
</li><li>Ensure operational accuracy: Verify laundry charges, minibar postings, and housekeeping records are accurately updated and maintained.
</li><li>Ensure smooth operations: Follow up on pending tasks, management comments, and service orders while supporting the housekeeping team in delivering exceptional guest experiences.</li></ul></div>
 <div>What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.</div>
 <div>How We&rsquo;ll Help You Thrive
At Hilton, the hospitality we&rsquo;re known for doesn&rsquo;t end with our guests. We proudly invest in our Team Members&rsquo; wellbeing, supporting you through all of life&rsquo;s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:
Incredible travel perks &ndash; Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program
Paid parental leave &ndash; Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Crisis concierge &ndash; In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources &ndash; Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
*Benefits availability may vary depending on Team Member&rsquo;s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</div>
 <div><div><div>Join an Award-Winning Workplace Culture
 
</div><div>At Hilton, we don&rsquo;t just deliver exceptional experiences for our guests&mdash;we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we&rsquo;ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
</div><div>Our award-winning culture has earned us repeated recognition on the World&rsquo;s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we&rsquo;re setting new standards for the future of travel.
</div><div>Whether you&rsquo;re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career&mdash;and help us make every stay a little more magical.
</div></div><div>Curious about life at Hilton? Explore our Careers Blog to see why we&rsquo;re more than a great place to stay&mdash;we&rsquo;re a great place to work.</div></div>

Cluster Housekeeping Order Taker

Bagel Brands

<div>At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD ! This is our purpose. Our team brings this to life by focusing on what&rsquo;s really important around here &ndash; TEAM, GUEST, BUSINESS ! It&rsquo;s that simple. If you&rsquo;re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd! Apply today and be part of the &lsquo;Bou Crew!
Position Overview: The Team Member is the core of the Caribou experience. They are responsible for creating day making experiences through delivering unparalleled guest service, making world-class hand-crafted beverages and bringing the Purpose and Values of Caribou to life in every interaction.
 Core Responsibilities
<ul><li>Provides incredible Guest Service by:
<ul><li>Developing personal ongoing relationships with guests
</li><li>Practicing active listening and connection
</li><li>Anticipating guest needs and proactively solving guest opportunities by demonstrating product knowledge and hospitality
</li><li>Makes enthusiastic and knowledgeable recommendations to delight guests
</li><li>Creating day making experiences that spark a chain reaction of GOOD
</li></ul></li><li>Hand-crafts beverages to order per Caribou standard operating procedures
</li><li>Heats, prepares, and serves Caribou food offerings to Caribou standard operating procedures
</li><li>Floats between barista and guest service, and willingly fulfills all team member roles and responsibilities
</li><li>Takes guest orders &amp; manages cash drawer and follows all cash handling policies and procedures
</li><li>Maintains the look and feel of a well-run store by following cleanliness, sanitization and organization standards
</li><li>Actively thinks and acts upon what the team and guest will need in the future
</li><li>Differentiates between problems that can be solved directly and when to ask for leader support
</li><li>Understands that the team is managing multiple priorities and willingly takes direction from leaders
</li><li>Brings the Core Values to life in all that you do: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
</li><li>Brings joy to the opportunity to interact with others and make fun happen
</li><li>Relishes the opportunity to be helpful to others &ndash; both to team members and guests
</li><li>Has a learner&rsquo;s mentality and has a desire to get better and do things correctly and effectively
</li><li>Shows up in every situation looking to do the right thing, serve with love and make the biggest difference
</li><li>Takes ownership for and is eager to make a positive impact on others
</li><li>Shows up ready and willing to be a reliable team player and support one another
</li><li>Is resilient under pressure and is willing to ask for help
</li></ul>Skills and Qualifications
Required:
<ul><li>Ability to work at least one of the following: early mornings, evenings, some holidays and/or weekends.
</li><li>Must be at least 16 years of age.
</li></ul>Preferred:
<ul><li>Restaurant, retail, or guest service experience.
</li></ul>Physical Requirements:
The physical demands for this position are seeing, hearing, speaking, reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands must be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou reserves the right to add or delete duties and responsibilities at the discretion of Caribou or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Address: | 310 Lincoln Ave Suite 1 , St Cloud, Minnesota 56304 |
Compensation Range:
$11.23 - $18.71 per hour
<ul><li>Starting pay is subject to Local and State Minimum Wage regulations.
</li></ul>**Ranges reflect what employer reasonably and in good faith expects to pay for such position.
The physical demands for this position are reaching, lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical demands may be accomplished with or without reasonable accommodations.
The duties of this position may change from time to time. Caribou Coffee reserves the right to add or delete duties and responsibilities at the discretion of the company or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers to all applicants for employment and prohibit discrimination and harassment of any type based on any characteristic protected by federal, state or local laws. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Brand:
Caribou Coffee</div>

Team Member

Buffalo Wild Wings

<div>In most jobs, everyone doesn&rsquo;t spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that&rsquo;s just a Thursday night. This is the place to start the next phase of your career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a lifetime. 
GAME TIME ENERGY, LIFETIME EXPERIENCE
As a cashier, you welcome guests when they enter the restaurant, making personalized and authentic connections. From order to payment, you will create legendary experiences for guest by managing the takeout process. 
HOME OF THE GREATEST OF ALL TIMES
Buffalo Wild Wings fuels moments worth sharing &ndash; for our guests and for our team members. And, when that means access to all these benefits and the game is always on &ndash; well, that&rsquo;s just another day at the office.<ul><li>
Weekly Pay</li><li>
Flexible Schedule</li><li>
Shift meal discount and family dining discount*</li><li>
Best in Class Training &amp; Continuous Learning</li><li>
Advancement Opportunities</li><li>
Paid Time Off*</li><li>
401(k) Retirement Plan*</li><li>
Tuition Benefits*</li><li>
Medical, Dental and Vision*</li><li>
Champions of Hope*</li><li>
Cash Referral Program</li><li>
Journey Wellbeing Support Tool</li><li>
PerkSpot Discount Program</li><li>
Recognition Program</li><li>
Slip Resistant Shoes Programs</li><li>
Community &amp; Charitable Involvement</li><li>
Igniting Dreams Grant Program</li><li>
Training Contests</li></ul> 
YOU GOT THIS<ul><li>
You are 16 years of age (or higher, per applicable law).</li>
You know what it takes to fuel moments worth sharing and have exceptional time management, attention to detail, and guest service skills. 
<li>
</li></ul> 
Not sure if your experience aligns? We encourage you to apply. Sports-lover or not, all backgrounds are welcome here. 
 
Buffalo Wild Wings, Inc. is an equal opportunity employer.
<ul><li>Subject to availability and certain eligibility requirements.</li></ul></div>

Cashier

Casa de Montecristo

Overview Join us to serve in our upscale, members-only, VIP lounge. Must have the ability to multi-task, work well with others, have a friendly/outgoing personality, and have a willingness to learn. Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.Must be 21 or older to apply.Responsibilities - Greet and seat guests in a timely and friendly manner - Take beverage orders accurately - prepare lounge tables with special attention to sanitation and order - Check on guests throughout their lounge experience to ensure satisfaction - Handle guest inquiries and resolve any issues promptly - Collaborate with the Sales staff to ensure timely delivery of orders - Process payments using a cash register or POS systemSkills - Experience with POS systems. Training on site. - Excellent hospitality and guest service skills - Sales skills to upsell menu items when appropriate - Familiarity with cash handling proceduresJob Type: Part-timePay: From $15.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Paid training</li></ul>Work Location: In person

Server

Dave & Buster's

<div>Job Description:
Dave &amp; Buster&rsquo;s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave &amp; Buster&rsquo;s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. 
 
POSITION SNAPSHOT: Ensures Guests have an unparalleled experience by providing fast, friendly service and being attentive to Guests&rsquo; needs.
<h2 class="jobSectionHeader">NITTY GRITTY DETAILS:
</h2><ul><li>Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
</li><li>Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
</li><li>Creates a warm, fun atmosphere for Guests and Team members.
</li><li>Adheres to company&rsquo;s sanitation procedures.
</li><li>Maintains responsibility for personal bank and ensures all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change.
</li><li>Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
</li><li>Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
</li><li>Follows all bar recipes to deliver a consistent product, control costs, and maximize Guest satisfaction.
</li><li>Keeps station clean, sets up and takes down station tables appropriately.
</li><li>Greets newly seated Guests&rsquo; in a friendly and timely manner.
</li><li>Accurately takes Guests&rsquo; food and drink orders.
</li><li>Maintains a thorough understanding of all menu items and is able to answer questions regarding food and drink items and their preparation.
</li><li>Enters orders into Micros quickly and in proper sequence, using appropriate modifications and charges.
</li><li>Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift.
</li><li>Must demonstrate ability to operate Micros, make changes, accurately conduct credit card transactions, and account of all monies at the end of each shift.
</li><li>Ensures food is properly garnished and delivers trays to the designated bar areas, as well as other sections in the restaurant, as needed.
</li><li>Works quickly and efficiently adhering to &ldquo;Full hands in, Full hands out&rdquo; philosophy.
</li><li>Participates in all incentives and contests, driving sales and promoting the brand.
</li><li>Completes bar inventories and daily requisition sheets as requested and required.
</li><li>Completes opening/closing duties in a timely manner.
</li><li>Assists in party set up and breakdown.
</li><li>Assists other Team members as needed or as business dictates.
</li><li>Busses and resets tables as needed.
</li><li>Ensures ongoing Guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary, and responding to Guest needs in a timely manner.
</li><li>Maintains a favorable working relationship with all other company Team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.
</li><li>Listen to hear Guests&rsquo; orders and needs, and then communicate with Guests verbally and with other Team members verbally via Micros system.
</li><li>Must be friendly and able to smile frequently.
</li><li>Restaurant and/or bar experience preferred, but not required.
</li><li>Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&amp;B experience.
</li><li>Must be able to read and communicate in English.
</li><li>Dressed in proper dress code requirements, looking neat, clean and professional at all times.
</li><li>Work in noisy, fast paced environment with distracting conditions.
</li><li>Must be at least 21 years of age.
</li></ul><h1 class="jobSectionHeader">Requirements
</h1>STUFF OUR ATTORNEYS MAKE US WRITE:
 
The physical demands described here are representative of those that must be met by a Team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team member will regularly be required to:
<ul><li>Work days, nights, and/or weekends as required.
</li><li>Work in environments with both hot and cold temperatures such as freezers and around cooking equipment.
</li><li>Work in noisy, fast paced environment with distracting conditions.
</li><li>Read and write handwritten notes.
</li><li>Lift and carry up to 30 pounds.
</li><li>Move about facility and stand for long periods of time.
</li><li>Walk or stand 100% of shift.
</li>Reach, bend, stoop, mop, sweep and wipe frequently. 
<li>
</li></ul> 
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave &amp; Buster&rsquo;s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Salary Range:
3.63
<ul><li></li></ul>3.63
We are an equal opportunity employer and participate in E-Verify in states where required.</div>

Bartender

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