guest service attendant

six senses

Vision and Values
 
As Guest Service Attendant, I fully comprehend the vision of Six Senses Southern Dunes to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests.
 
Wellness
 
I will fully embrace and safeguard the wellness philosophy, concepts, programs and brand initiatives. This includes playing an active role and participating regularly in our Mission Wellness activities.
 
Sustainability
 
Sustainability is at the core of everything we do at Six Senses. I will ensure to follow all directives on environmental protection and preservation, re-usage and minimum wastage, purchasing and packaging. I will maintain a harmonious and sensitive approach to our environment and cultural surroundings.
 
Out of the Ordinary
 
I will deliver Out of the Ordinary experiences that harmonizes with our brand values and combine quirky element of surprise to take any regular moment and craft it into a beautiful memory.
 
Operational Ownership
 
In this role, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.
 
My duties and responsibilities will include: Greet guests on arrival and conduct check-in and registration procedures in an efficient and friendly manner, using guest name whenever possible.
 
Ascertain guest satisfaction, collect keys, ensure that all guest billing procedures are handled correctly, minimizing rebates during check out and bid guest farewell.
 
Check and assist with the setup of daily operations of the spa reception according to Six Senses Spa standards.
 
Make, reconfirm and verify guest bookings and manage appointment cards or appointment schedules for the following day.
 
Ensure the cleanliness and hygiene of the reception area and spa concentrating on front of house areas.
 
Remove and replace towels and amenities in the spa common areas (included wet areas) as needed.
 
Ensure retail is offered appropriately to the guests and retail area is set up as per standards.
 
Handle guest complaints and record all guest comments accordingly.
 
Prepare guest bills.
 
Answer the telephone and email communications.
 
Escort guests to different areas and explain the Guest Journey.
 
Create and update guest profiles ensuring they are not duplicated.
 
Report lost and found items and submit guest incident reports to their manager.
 
Provide prompt, courteous and accurate service to guests at all times.
 
Serve the welcome drink or other menu offerings to the guests when required.
 
Maintain the equipment I use in safe conditions.
 
Log all product recommendations to guests.
 
Fill in documents / controls / reports for duty.
 
Achieve individual and group targets in sales as required, as well as promoting the upselling of spa treatments, products, packages, special promotions and Visiting Experts Calendar.
 
Carry out when required stock count, both retail and professional stock.
 
Maintain a high standard of personal appearance, grooming and hygiene.
 
Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.
 
Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.
 
Ensure all equipment of the department is kept clean and in good working condition.
 
Upsell all property facilities and activities.
 
Attend meetings and training as required.
 
Knowledge and strict adherence to LQA standards.
 
Perform any additional tasks given to me by supervisor/management.
 
Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness.
 
Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand’s vision: to reawaken people’s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them.
 
You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures, and meaningful experiences.
 
It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us.
 
Let the journey begin.
 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Guest Service Attendant (Spa)

Commonwealth Hotels

<div><div>Join Our Team at the Hampton Inn by Hilton Louisville Airport! 
 
Join Our Team at the Hampton Inn by Hilton Louisville Airport is seeking a Part-Time Hotel Breakfast Attendant! 
 
About Us: 
At Hampton Inn Louisville Airport, we have recently completed a stunning renovation, upgrading our guest amenities to provide a fresh, modern experience. Located conveniently off I-264 and just steps from Louisville International Airport, our hotel is at the heart of the action, with top attractions like Churchill Downs, Kentucky Kingdom, and the Louisville Zoo just minutes away. We are proud to have earned the 2023 Service Recognition Award, a testament to our commitment to exceptional service. If you are looking to grow your career in a supportive, dynamic environment where your contributions are recognized and celebrated, Hampton Inn by Hilton Louisville Airport is the perfect place for you. 
 
Why This Role? 
Working as a Part-Time Hotel Breakfast Attendant at Hampton Inn by Hilton Louisville Airport, Louisville, Kentucky, offers the chance to be part of a dynamic, energetic team in a lively environment. The hotel values its staff, recognizing excellence and providing growth opportunities. Associates enjoy working in a vibrant atmosphere with diverse guests, live music events, and a welcoming, creative culture. It is a great place to thrive professionally while contributing to an engaging guest experience. 
</div><div>What&rsquo;s In It for You? 
Time Off: Vacation, Personal Days, and Holiday Pay 
Exclusive Discounts: Hotel, food, and beverage savings for personal travel 
Professional Growth: Online training courses 
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more</div>
<div></div><div>Key Responsibilities for the Part-Time Hotel Breakfast Attendant include:</div>
<ul><li>Cleaning and Sanitizing: Thoroughly clean guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms.</li>
<li>Restocking Supplies: Replenish guest room amenities such as toiletries, towels, coffee, and other items as needed.</li>
<li>Inspecting Rooms: Ensure all room equipment and furniture are in good working condition and report any maintenance issues.</li>
<li>Maintaining Public Areas: Occasionally assist in cleaning and maintaining public areas such as hallways, lounges, and restrooms.</li>
<li>Adhering to Safety Standards: Follow proper cleaning procedures and safety protocols to ensure a safe environment for guests and staff.</li>
<li>Guest Interaction: Provide courteous and professional service, addressing guest requests or concerns promptly and efficiently.</li>
<li>Laundry Duties: Handle laundry services, including collecting, washing, folding, and delivering linens and towels.</li>
<li>Inventory Management: Monitor and report inventory levels of cleaning supplies and amenities, ensuring timely restocking.</li>
<li>Room Setup: Prepare rooms for new guests, ensuring they meet the hotel's standards of cleanliness and comfort.</li>
</ul>
<div></div><div>What We are Looking for in a Part-Time Hotel Breakfast Attendant include:</div>
<ul><li>High school diploma or equivalent</li>
<li>Demonstrated experience with a strong focus on guest satisfaction.</li>
<li>Exceptional ability to manage time effectively and stay organized in a fast-paced environment.</li>
<li>Excellent skills for engaging with guests and collaborating with team members seamlessly.</li>
<li>Applicants should have the flexibility to work weekends &amp; holidays</li>
</ul>
<div> 
Why Commonwealth Hotels? 
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results. 
 
Explore Our Hotel: 
https://www.hilton.com/en/hotels/sdfaphx-hampton-louisville-airport/ 
 
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. 
 
Join us in shaping the future of hospitality in Louisville, Kentucky! Apply today!</div></div>

Breakfast Attendant

Washington Plaza Hotel

The Henley Park Hotel, located near the Convention Center, has an excellent opportunity for an experienced Bell Attendant/Valet.The position is responsible for:&middot; helping the guests with their luggage&middot; providing excellent guest service&middot; parking and retrieving carsThe Bell Attendant/Valet -- must have flexible availability to include am and pm shifts as well as weekends. The successful candidates will have a great personality and excellent customer service skills.Candidates&rsquo; must have a valid drivers' license.Job Type: Full-timePay: From $18.46 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>License/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

Hotel Bell Attendant/Valet (Valid Driver's License Required)

Hampton Inn KC Airport

Breakfast Attendant at Hampton Inn Kansas City AirportJoin our friendly team at the Hampton Inn Kansas City Airport as a Breakfast Attendant, where you will play a vital role in providing our guests with a warm and welcoming start to their day. We are committed to delivering exceptional service and creating a comfortable environment for all visitors. If you enjoy working in a fast-paced, guest-focused setting and take pride in maintaining high standards of cleanliness and hospitality, we encourage you to apply.Key Responsibilities:- Prepare and serve breakfast items in accordance with hotel standards and health regulations- Maintain cleanliness and organization of the breakfast area, including tables, counters, and equipment- Replenish food and beverage supplies as needed to ensure a fully stocked breakfast service- Greet guests warmly and assist with any special dietary requests or inquiries- Monitor and ensure the safety and cleanliness of the breakfast area throughout the shift- Follow all safety, sanitation, and food handling proceduresSkills and Qualifications:- Previous experience in food service, hospitality, or a similar role preferred- Excellent customer service and communication skills- Ability to work efficiently in a fast-paced environment- Strong attention to detail and cleanliness- Flexibility to work mornings, weekends, and holidays as needed- Ability to stand for extended periods and lift moderate weightsJoin us as a Hospitality Associate and become part of an energetic team dedicated to creating joyful experiences! Your enthusiasm will help foster memorable moments for every guest while developing valuable skills in hospitality, event management, and customer engagement. We&rsquo;re committed to supporting your growth in a lively environment where every day brings new opportunities to shine!Pay: $16.00 - $17.00 per hourWork Location: In person

Hospitality Associate

KING KAMEHAMEHA KONA BEACH HOTEL

<div>Applicants 18 years of age or older welcome to apply

Follow us on Instagram @courtyardkonaohana to peek inside the team, discounts, jobs and more that make up our ohana!

Bell Valet Attendant, Full Time
 
Rate of Pay: $16/hour plus gratuity

King Kamehameha Kona Beach Resort Courtyard by Marriott currently has an opening for a talented Full Time Bell Valet Attendant to share the aloha spirit and strive to create a memorable guest experience.

Brief Summary of Job: Greets, welcomes, open doors and offers general assistance to guess on arrival and departure.

Essential Functions and Responsibilities of the job include but are not limited to:
 
____ Maintain a friendly, cheerful and courteous demeanor at all times, while providing
 
personalized service to guests.
 
____ Communicate effectively with guests and fellow team members.
 
____ Accommodate guests by making them feel welcome, informed, and cared for during the entire length of their stay.
 
____Greet arriving and departing guests with a smile and aloha and thank guests with genuine appreciation. 
____Open vehicle doors and offer assistance to guests arriving at the Hotel.
 
____Park and retrieve cars for guests.
 
____Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
 
____Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors.
 
____Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. 
____ Inform guests about hotel features and amenities, as well as local attractions; and satisfying special requests whenever possible.
 
____ Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events. 
____Maintain and understand special guest programs and franchise related programs. 
____ Find solutions quickly, and confidently address and resolve guest concerns. 
____ Provide assistance to other team members and departments to contribute to the best
 
overall performance of the department, restaurant and hotel.
 
____ Perform other duties as assigned, requested or deemed necessary by management.

***Management retains the discretion to add or change the duties of the position at any time. ***

Knowledge/Education/Experience: Valid driver&rsquo;s license and an abstract of traffic record indicating no moving violations on record. Minimum one year experience as a bell valet attendant operating vehicles with manual and automatic transmissions required. Ability to speak multiple languages preferred. High school or equivalent education.

Skills/Abilities/Other Requirements: Must be able to communicate in English with guests, management and team members to their understanding. Ability to provide legible written communications. Ability to compute basic mathematical calculations. Ability to prioritize, organize and make good judgments. Dependable.

At King Kamehameha Kona Beach Resort Courtyard by Marriott, caring for people and the community is part of who we are. Our comprehensive employment package varies by position, but may include:
<ul><li>Competitive Pay</li><li>Employee Explore Travel Program: Hotel room discounts at over 30 Marriott brands and over 7,000+ Marriott hotels around the world, including 34 Hawaii locations</li><li>20% Discounts globally on food and beverages and in-room dining at Marriott Worldwide locations</li><li>Friends &amp; Family Travel Program at Marriott Worldwide locations, including 34 Hawaii locations</li><li>Special discounts on several different vacation ownership options offered through Marriott Vacations Worldwide</li><li>Sense of place and culture</li><li>Paid company holidays and other paid time off (vacation, sick, birthday)</li><li>Medical Insurance</li><li>Free Dental Insurance</li><li>Free Life &amp; Temporary Disability Insurance</li><li>Attractive Pension/Retirement Plans</li><li>Monthly Wellness Event</li><li>Reward &amp; Recognition</li><li>Free hot meal each shift worked prepared by our Culinary Ohana</li><li>Free employee parking directly on-site in hotel parking lot each shift worked</li><li>Dry cleaning allowance/ free laundering of employee uniforms</li><li>Other employee shopping and spa discounts</li><li>Learning &amp; Development Opportunities through Marriott Global Source and MORE!</li></ul>

Mahalo nui loa for exploring your career options with our King Kamehameha Kona Beach Resort&rsquo;s ohana!</div>

Bell Valet Attendant, Full Time

Residence Inn Milwaukee Downtown

<div>This position is responsible for assisting hotel guests in a friendly, courteous and professional manner. Creates a welcoming and inviting breakfast by preparing food and providing superior customer service to guests. Responsible for set-up, maintenance and take-down of the breakfast including cooking and stocking food. Ensures food and beverage station is maintained, and adheres to all safety and health regulations. Follows CSM high standards of quality to ensure guest satisfaction. 
 
<ul><li>Greets all guests in a courteous and friendly manner.
</li><li>Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest.
</li><li>Assists other associates as necessary to meet guest needs.
</li><li>Understands and follows CSM guest service recovery program.</li><li>Responsible for set-up, maintenance, and take-down of the breakfast/evening social room.
</li><li>Responsible for maintaining food and beverage station to all safety and health regulations.
</li><li>Attendant may also be responsible for assisting with food inventories and orders as needed.
</li><li>Attendant dispenses appropriate levels of alcohol to local, CSM, and Brand standards.
</li><li>Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
</li><li>Consistently checks guest&rsquo;s identification and monitors guest&rsquo;s consumption of alcoholic beverages to ensure compliance with state and local liquor laws.
</li><li>Responsible for disposal of garbage, picking up dishes and glass wear, re-stocking breakfast/social area including coolers and freezers, and clearing/wiping down tables and counters.
</li><li>Transfers full tubs to the dish room, and washes all barware/dishes.
</li><li>Completes all required paperwork accurately and in a timely manner.
</li><li>Assists with inventory, completing inventory par sheets, ordering, and other responsibilities as needed.
</li><li>Maintains a clean and safe work area, and handles all beverage/food in compliance with CSM, brand, local, state and federal regulations.
</li><li>Assist in maintaining sanitation and cleanliness of the breakfast/social area, kitchen, and dish room.
</li><li>Follow all CSM/Brand procedures for guest/associate incidents.
</li><li>Knowledgeable of hotel emergency procedures.</li><li>Produces required volume of work by planning, organizing and prioritizing work duties.
</li><li>Adheres to CSM/Brand grooming and appearance standards, and general work rules and department procedures.
</li><li>Attends all required department and hotel meetings and adheres to CSM attendance policy.
</li><li>Completes all required side work, and takes initiative to jump in wherever necessary.
</li><li>Works as a team player and actively contributes to the success of the guest&rsquo;s experience.
</li></ul> 
Competencies/Skills Required: Must have food service handling certification or ability to obtain as required. Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment.
 
 
Education: High school diploma/GED or equivalent experience required.
 
 
Physical Requirements: Ability to lift, push and pull up to 75 pounds on a regular basis throughout shift. Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.</div>

Breakfast Attendant | Residence Inn, Milwaukee Downtown

Holiday Inn Express Glendale

General DescriptionThe Staybridge Suites Evening Social is hosted every Monday-Wednesday from 4:30pm-8:30pmResponsible for preparing and serving evening social food, greeting each guest, and ensuring the guests are comfortable and overall satisfied.The social attendant will report directly to the Front Office Manager.Job ResponsibilitiesGuest Services<ul><li>Support guest service as the main focus of the hotel</li><li>Interacts with guests</li><li>Communicates special requests made by guests</li><li>Actively participates in Guest Service Initiatives</li></ul>Social Operations<ul><li>Setting up and maintaining the serving area as required by brand standards</li><li>Taking inventory of food, beverages, and supplies needed for each day</li><li>Preparing hot foods.</li><li>Stocking coffee, soda machine, kegs, and wines.</li><li>Setting up serving dishes/trays, utensils, cups, and other products</li><li>Setting out/arranging cold food.</li><li>Clearing and cleaning tables as they are vacated</li><li>Preparing and setting up hot food items</li><li>Follow menu requirements as provided by the brand</li><li>Wiping up spills</li><li>Restocking items consistently throughout the social hours and for the next day</li><li>Washing serving equipment and returning to storage</li><li>Cleaning dishes</li><li>Returning reusable food supplies to storage</li><li>Keeping the serving area clean including removing trash, cleaning the counters, cabinets, and floors</li><li>Listening and responding to guests&rsquo; requests and complaints</li></ul>Job Type: Part-timePay: From $16.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee discount</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Hotel Evening Social Attendant

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