guest service representative

TownePlace Suites Leesburg

<div><h3 class="jobSectionHeader"><b><i>Embark on a great career path in Hospitality!</i></b></h3><h4 class="jobSectionHeader"><b>
Perks</b></h4><p>
Marriott Discount Program, Growth Opportunity</p><p>
As a <b><i>Guest Service Representative</i></b>, you are the first and last point of contact for our guests, playing a vital role in creating a welcoming, seamless, and memorable stay. From check-in to check-out, you will assist with reservations, respond to guest needs, and ensure every interaction reflects warmth, professionalism, and efficiency.You will be focused on optimizing each guest&rsquo;s experience by living out our company purpose: &ldquo;hospitality from our family to yours.&rdquo;</p><h5 class="jobSectionHeader"><b>
Job Responsibilities:</b></h5><ul>
<li>Process guest check-ins and check-outs, including confirming reservations, assigning rooms, issuing and activating room keys, and reviewing charges.</li>
<li>Create, modify, and confirm guest reservations accurately.</li>
<li>Set wake-up calls promptly and courteously.</li>
<li>Answer incoming phone calls within three rings, providing prompt and professional assistance.</li>
<li>Complete all shift checklist tasks and required shift reports.</li>
<li>Provide personalized service by responding to guest inquiries and concerns with professionalism and a focus on satisfaction.</li>
<li>Conduct courtesy call-backs to guests after check-in to ensure their needs are met.</li>
<li>Serve as a local expert by offering recommendations on shopping, dining, entertainment, and directions.</li>
<li>Log and address guest comments or complaints to ensure all guests leave satisfied.</li>
<li>Maintain an accurate and detailed shift pass-on log to ensure clear communication between shifts.</li>
<li>Notify housekeeping of room status updates such as departures and early check-ins.</li>
<li>Create and log maintenance work orders using the hotel&rsquo;s work order tracking system.</li>
<li>Keep the front desk, lobby, and immediate public areas clean, organized, and welcoming at all times.</li>
<li>Greet every guest you encounter during your shift with a warm and friendly smile.</li>
<li>Maintain a professional appearance in accordance with uniform and grooming standards.</li>
<li>Follow all hotel procedures for handling lost and found items.</li>
<li>Ensure guest and associate safety by adhering to key security, emergency protocols, and confidentiality standards.</li>
<li>Comply with all company safety guidelines; report any accidents, injuries, or unsafe conditions to management immediately.</li>
<li>Complete all required safety training and certifications.</li>
<li>Must maintain a professional appearance inaccordance with company standards.</li>
<li>Additional responsibilities may be assigned as needed to meet evolving business demands.</li>
</ul><h5 class="jobSectionHeader"><b>Job Qualifications:</b></h5><ul>
<li>Minimum of 1 year of experience in customer service, preferably in a hotel or hospitality setting.</li>
<li>Excellentverbal and written communication skills with a professional and friendly demeanor.</li>
<li>Proficient in computer and keyboard use, including familiarity with standard office software and reservation systems.</li>
<li>Strong ability to multi-task and manage shifting priorities in a fast-paced, guest-facing environment.</li>
<li>Able to make sound decisions using good judgment and in accordance with company policies and procedures.</li>
<li>Highly reliable, punctual, and team-oriented, with a positive attitude and commitment to guest satisfaction.</li>
<li>Ability to work a flexible schedule, including weekends and holidays, based on hotel needs.</li>
</ul><h5 class="jobSectionHeader"><b>Physical Demands:</b></h5><ul>
<li>Must be able to occasionally lift or carry items up to 25 pounds.</li>
<li>Requires frequent and extended periods of standing, walking, bending, stretching, pushing, pulling, and twisting throughout the shift.</li>
<li>Must have manual dexterity to operate phones, computers, tablets, payment systems, and other front desk equipment.</li>
<li>Ability to multi-task efficiently, including switching between guest interactions, phone calls, and administrative tasks.</li>
<li>Must be able to work independently for extended periods, including low-traffic shifts when management may not be present.</li>
<li>Ability to perform in a fast-paced and high-pressure environment while maintaining composure and professionalism.</li>
</ul><p>
As a family-owned business built on genuine relationships, Naples Hotel Group places immense value on the character and quality of our team. We are dedicated to creating an environment where associates serve each other, our partners, and the community with kindness and respect, working together toward meaningful shared success. Our tight-knit team structure ensures every voice is heard, fostering a collaborative culture rich with opportunities for career advancement and personal development.</p><h5 class="jobSectionHeader"><b>
Comprehensive Benefits Package for Full-Time Employees</b></h5><ul>
<li>Paid Time Off: 2 weeks of vacation in the first year and 4 sick days per year</li>
<li>Comprehensive health, dental, and vision insurance, plus disability and life coverage</li>
<li>401(k) with employer match</li>
<li>Exclusive global hotel discounts</li>
<li>Career growth opportunities across our hotel portfolio</li>
<li>Additional perks including paid volunteer time and lifestyle discount</li></ul></div>

Guest Service Representative

First Hospitality

<div><h3 class="jobSectionHeader"><b><i>the smiling face of hospitality...front and center</i></b></h3><h4 class="jobSectionHeader"><b>
What's in it for you&hellip;</b></h4><ul>
<li>Insurance enrollment available from DAY 1!</li>
<li>Paid time off available from DAY 1!</li>
<li>Holiday pay available from DAY 1!</li>
<li>401(k) enrollment after 30 days!</li>
<li>Hotel and travel discounts at worldwide destinations!</li>
<li>Professional development and promotion opportunities!</li>
</ul><h4 class="jobSectionHeader"><b>About this job...</b></h4><p>
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.</p><h4 class="jobSectionHeader"><b>
What you'll be doing...</b></h4><ul>
<li>Welcome arriving guests and complete the hotel&rsquo;s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.</li>
<li>Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.</li>
<li>Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.</li>
<li>Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.</li>
<li>Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.</li>
<li>Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.</li>
<li>Always maintain professionalism consistent with hotel brand and company expectations.</li>
<li>Know and communicate hotel emergency procedures; inform and assist guests in emergencies.</li>
<li>Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.</li>
<li>If applicable, maintain balance and security of house bank and accurately log all transactions.</li>
</ul><h4 class="jobSectionHeader"><b>Requirements...</b></h4><h4 class="jobSectionHeader"><b>
Experience &amp; Education:</b></h4><ul>
<li>2+ years of customer service experience, preferably in Hospitality or related industry</li>
<li>High School diploma or equivalency education certificate required</li>
</ul><h4 class="jobSectionHeader"><b>Communication:</b></h4><ul>
<li>Excellent verbal and written communication skills</li>
<li>Must be able to speak, read, and write in primary language used in the workplace</li>
</ul><h4 class="jobSectionHeader"><b>Physical:</b></h4><ul>
<li>8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday</li>
<li>Lift, lower, and maneuver up to 30 pounds occasionally</li>
</ul><h4 class="jobSectionHeader"><b>About First Hospitality&hellip;</b></h4><p>
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality&rsquo;s strategic vision is to create value for all through excellence and an openness to doing things differently.</p><p>
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee&rsquo;s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.</p></div>

Festival Foods

<div>Location : Name: Verona Position Type: Part-Time Company Overview:
<p>
</p><h2 class="jobSectionHeader"><b>ABOUT FESTIVAL FOODS:</b></h2>
<b>We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
</b><p><b>At Festival, people are at the top of our list. You&rsquo;ll see it in everything from our daily interactions to how we treat our guests &ndash; even in our extensive associate benefits and programs. </b>Job Summary:
</p><p><b>
Join our Festival Foods team as a Part-Time Guest Service Representative!</b></p><p><b>
Job Title:</b><b> Guest Service Representative (GSR)</b><br>
<b>Reports to:</b><b> Guest Services Manager</b></p><p></p><div><br>
Are you passionate about customer service and creating a welcoming environment for guests? Do you thrive in a hospitality setting where every interaction makes a difference? As a Guest Service Representative, you&rsquo;ll play a key role in ensuring a smooth and enjoyable experience. Whether assisting guests at the front guest service desk, answering questions, or leading a team, your ability to provide friendly, efficient service will make a the difference.</div>
External Job Description:
<p><b>
What </b><b>You&rsquo;ll</b><b> Do:</b></p><p>
As a Guest Service Representative, your responsibilities will include:</p><ul><li><b>
Provide Helpful Service: </b>Providing excellent guest service is at the heart of what we do. Whether it&rsquo;s a friendly greeting, answering questions or addressing guest concerns, you&rsquo;ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.</li><li><b>
Lead by Example</b>: Reinforce company culture, uphold guest service standards, and guide Guest Service associates (Service Desk, Cashiers, Baggers, and Cart Runners) in daily operations.</li><li><b>
Utilize Leadership Tools:</b> include but not limited to ten tile evaluations, Coach&rsquo;s Reminder Card, Cashier Daily, Cashier Reference Information Binders and Guest Service OPPS Manual</li><li><b>
Oversee Operations</b>: Monitor Guest Service activity, ensure team compliance with procedures, and maintain department cleanliness and functionality.</li><li><b>
Support</b>: Step in to direct guests, manage checkout lines, and provide timely overrides or assistance to the Guest Service team.</li><li><b>
Monitor &amp; Adjust</b>: Efficiently manage staff schedules, adjust operations based on business needs, and maintain compliance with labor laws for minor employees.</li><li><b>
Maintain Staffing Levels:</b> Proactively manage staff coverage by calling in additional team members when needed to cover absences or increased business demand.</li><li><b>
Enforce Labor Laws:</b> Ensure compliance with minor labor laws by appropriately scheduling minor employees for breaks, lunches, and clock-out times, adhering strictly to legal guidelines.</li><li><b>
Optimize Scheduling:</b> Adjust daily schedules based on sales, item movement, and guest traffic to ensure productivity remains at 100%.</li><li><b>
Communicate with Shift Managers:</b> Quickly notify Shift Managers when assistance is required and when handling guest service responsibilities at the checkout lanes.</li><li><b>
Manage Lane Flow:</b> Open additional checkout lanes as needed to ensure a smooth guest experience during busy periods. Keep a cash drawer readily available for personal use when necessary.</li><li><b>
Track Attendance:</b> Utilize the GSR Shift Report to effectively communicate and document lateness or absences.</li><li><b>
Cart Management:</b> Ensure sufficient cart availability by monitoring and managing cart collection and running processes efficiently.</li><li><b>
Honor Commitments</b>: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.</li><li><b>
Support the Team</b>: Other duties as assigned.</li></ul><p><b>
What </b><b>We&rsquo;re</b><b> Looking For:</b></p><p>
To succeed as a <b>Guest Service Representative (GSR)</b>, you should have:</p><ul><li><b>
Strong Leadership</b>: Excellent communication and interpersonal skills, with the ability to manage and inspire a team in a fast-paced environment.</li><li><b>
Problem-Solving Skills</b>: Proven ability to resolve guest concerns using effective communication and professionalism.</li><li><b>
Organizational Talent</b>: Capability to juggle multiple priorities and adjust schedules as needed to meet business demands.</li><li><b>
Teamwork &amp; Training</b>: A commitment to mentoring others and fostering a collaborative team environment.</li></ul><p><b>
Physical Demands and Work Environment:</b></p><p>
The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.</p><ul><li>
The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.</li><li>
Physical ability to stand for extended periods and move/handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.</li><li>
Ability to work varied hours/days, including nights, weekends, and holidays, as needed.</li></ul><p><b>
Work Schedule:</b></p><p>
The Guest Service Representative is a position that is part-time. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual&rsquo;s availability.</p><div>
Join our team and bring your customer service, hospitality, front desk agent and leadership skills to a fast-paced, rewarding environment where you can make a real impact every day!</div><br>
<div></div>
Benefits Overview:
<p>
</p><h2 class="jobSectionHeader"><b>WHY YOU'LL LOVE IT HERE:</b></h2>
<ul><li><b>Associate Discount:</b> Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.<p>
</p></li><li>
<b>Weekly Pay &amp; Premium Pay: </b>Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
</li><p></p><li><b>Two-Week Advanced Scheduling:</b> Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability &amp; flexibility.
</li><p></p><li><b>Vision &amp; Dental Insurance:</b> Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.<p>
</p></li><li>
<b>Support:</b> Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.<p>
</p></li><li>
<b>Save for Your Future:</b> Offering a 401(k), we&rsquo;re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.
<br>
<br>
<i>At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.</i> Location : Address: 660 Hometown Circle Location : City: Verona Location : State/Province: WI Location : Postal Code: 53593</li></ul></div>

Guest Service Representative (Part Time)

Parable Hospitality

<div><p>Applicants 18 years of age or older welcome to apply</p>
<p>
Follow us on Instagram @courtyardkonaohana to peek inside the team, discounts, jobs and more that make up our ohana!</p>
<p>
Guest Service Representative, Full Time<br>
Rate of Pay: $24.91/hour</p>
<p>
Opportunity Awaits on the beautiful Island of Hawaii... King Kamehameha Kona Beach Resort Courtyard by Marriott currently has an opening for a talented Full Time Guest Service Representative to share the aloha spirit and strive to create a memorable guest experience.</p>
<p>
Brief Summary of Job: Responsible for serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following Marriott standards of hospitality and adhering to guidelines and procedures.</p>
<p>
Essential Functions and Responsibilities of the job include but are not limited to:
<br>
____ Maintain a friendly, cheerful and courteous demeanor at all times, while providing
<br>
personalized service to guests.
<br>
____ Communicate effectively with guests and fellow team members.
<br>
____ Accommodate guests by making them feel welcome, informed, and cared for during the entire length of their stay.
<br>
____ Anticipate and respond to guest needs.<br>
____ Handle all aspects of guest registration, which can include: expediting the check-in/check-out process; following hotel rate structures, discounts, and selling strategies; issuing room keys; informing guests about hotel features and amenities, as well as local attractions; and satisfying special requests whenever possible.
<br>
____ Be knowledgeable about daily hotel operations, check daily event sheet, bulletin boards and be up to date with all changes, new procedures and events.<br>
____ Have knowledge about room rates, packages, discounts and promotions and know how to handle each.<br>
____Maintain and understand special guest programs and franchise related programs.<br>
____ Find solutions quickly, and confidently address and resolve guest concerns.<br>
____ Distribute faxes, packages, and mail to guests for delivery or inform guest of receipt as necessary.<br>
____ Answer phones according to service standards and within 3 rings.<br>
____ Full understanding of the Front Desk system for all guest services.<br>
____ Provide assistance to other team members and departments to contribute to the best
<br>
overall performance of the department, restaurant and hotel.
<br>
____ Perform other duties as assigned, requested or deemed necessary by management.</p>
<p>
***Management retains the discretion to add or change the duties of the position at any time. ***</p><p><br>
Knowledge/Education/Experience: Proficient in Microsoft applications. One (1) year experience front office experience preferred. Ability to speak Japanese a plus. Ability to speak multiple languages preferred. High school graduate desirable.</p>
<p>
Skills/Abilities/Other Requirements: Must be able to communicate in English with guests, management and team members to their understanding. Ability to provide legible written communications. Ability to compute basic mathematical calculations. Ability to prioritize, organize and make good judgments. Dependable.</p>
<p>
At King Kamehameha Kona Beach Resort Courtyard by Marriott, caring for people and the community is part of who we are. Our comprehensive employment package varies by position and may include:</p>
<div>
Pay, Healthcare &amp; Financial Security</div>
<ul><li><div>Competitive Pay</div>
</li><li>Retirement Plans: Attractive pension and 401k programs featuring employer match options.</li>
<li><div>Medical Insurance: Choice of packages via UHA or Kaiser Medical.</div>
</li><li>Dental Insurance: Dental coverage option provided through HDS.</li>
<li>Paid Insurance: Free Life Insurance and Temporary Disability Insurance (TDI) fully covered.</li>
<li>Reward &amp; Recognition: Programs honoring performance with incentives and awards.</li>
</ul><div>Commute &amp; Out-of-Pocket Savings</div>
<ul><li>Transit Access: Direct front-door access to fare-free Hele-On Bus route.</li>
<li>Free Parking: On-site hotel employee parking lot access during every shift worked.</li>
<li>EV Charging: Free access to on-property electric vehicle charging docks while working.</li>
<li><div>Uniform &amp; Apparel Care: Free on-property uniform laundering for all staff. Dry cleaning allowances for non-uniform roles.</div>
</li></ul><div>Travel, Lodging &amp; Paid Time Off</div>
<ul><li>Marriott Explore: Deeply discounted hotel rooms across 7,000+ global properties.</li>
<li>Local Marriott Staycations: Exclusive employee rates at 40+ Hawaiʻi Marriott hotel locations.</li>
<li>Friends &amp; Family: Share Marriott lodging discounts worldwide for your inner circle.</li>
<li>Vacation Ownership: Special discount options on premier portfolios via Marriott Vacations Worldwide.</li>
<li><div>Paid Time Off: Paid company holidays with generous vacation, sick leave, and a paid day off on your birthday.</div>
</li></ul><div>Food &amp; Lifestyle Discounts</div>
<ul><li>Daily Shift Meals: Free hot meal during every shift, curated by the Culinary ʻŌhana.</li>
<li>Global Dining: 20% discount on food, beverages, and room service at properties worldwide.</li>
<li>On-Property Savings: Employee discounts across on-site retail shops and spa services.</li>
</ul><div>Career Growth</div>
<ul><li>Professional Growth: Advance your career with specialized skill-building and training platforms by Marriott Global Source (MGS).</li>
<li>Internal Promotion Tracks: Clear pathways and leadership opportunities to elevate your career.</li>
</ul>
<p>Mahalo nui loa for exploring your career options with our King Kamehameha Kona Beach Resort&rsquo;s ohana!</p><p>
Equal Opportunity Employer<br>
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</p></div>

Guest Service Representative, Full Time

SAGAR MANAGEMENT LLC.

<p>First impressions mean everything! What you do the second a guest walks through the doors, sets the expectation for the rest of their stay. Making a guest feel at home the second they walk in is essential in any successful operation. Whether it&rsquo;s a family getting away or business guest traveling for work, you mold your check in to better suit each guest individually. Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by Wyndham standards.</p><p>Daily Guest Service Representative Duties:</p><ul><li>A guest service representative must deliver an exceptional guest experience that ensures all needs are met while maintaining a positive environment and working closely with all hotel team members</li><li>Effectively greets, responds to and resolves all guest inquiries and problems in a positive, timely and productive manner both in person and on the phone</li><li>Resolve any guest issue that may arise by listening, empathizing, apologizing, resolving and notifying.</li><li>Productively and cheerfully respond to guests requests, such as, local information, restaurants, transportation, entertainment options and directions</li><li>Work productively with the sales staff and all other staff to provide excellent guest experiences</li><li>Perform all daily tasks/processes in an efficient, accurate and timely manner</li><li>Successfully follow the check-in and check-out processes in a friendly, accurate and timely manner including pre-assigning VIP guests and following the guest preference program (gifts, welcome notes, etc.)</li><li>Complete all billing, paperwork as assigned including following hotel policy on cash banks, working with other departments</li><li>Stay current with developments in the hotel by regularly reviewing and updating the communication log</li><li>Ensure the lobby, front desk and business area are clean and fully supplied</li><li>Must possess basic computer skills, i.e. Word, Excel, etc.</li><li>Must be able to multi-task</li><li>Must have schedule flexibility for both AM/PM and possibly Overnight shifts, weekends and holidays</li><li>If interested apply in person at Days Inn Front Desk located at 353 Lewisberry Rd New Cumberland Pa</li><li>General Manager track position</li></ul><p>Job Types: Full-time, Part-time</p><p>Pay: From $7.25 per hour</p><p>Benefits:</p><ul><li>Employee discount</li><li>Flexible schedule</li><li>Free parking</li></ul><p>Work Location: In person</p>

All shifts Front Desk

DESIMONE GAMING INC

<div><p>As a Front Desk Representative, you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create <b>WOW </b>moments and memories they will carry with them far beyond their stay with us. It is the primary responsibility of the Front Desk Clerk to sell assign rooms, register guests, determine credit render bills, receive cash, and credit payment and provide guest service. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.</p><div><ul><li>
Welcome guests to the property, provide memorable service, anticipate guest needs and responding to and resolving any guest complaints.</li><li>
Deliver seamless and professional experience managing early and late property arrivals/departures and walk-ins and all other tasks associated with guest room check-ins and check-outs.</li><li>
Enhance guest experience through offering upgraded accommodations where available in accordance with promotions.</li><li>
Partner with Housekeeping and other related departments to meet guest expectations and special requests.</li><li>
Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures.</li><li>
Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish.</li><li>
Perform all other job-related duties as requested.</li></ul></div><br>
<p><b>
Required:</b></p><ul><li>
Minimum age of 21 years.</li><li>
One (1) year Hotel Front Desk experience</li><li>
Able to effectively communicate in English, in both written and verbal forms.</li><li>
Perception and awareness of individual needs and the ability to handle all situations calmly and professionally.</li><li>
Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e., telephone, copier, fax machine.</li><li>
Excellent organizational skills to function effectively under time constraints and within established deadlines, with attention to detail.</li><li>
Effective listening abilities with strong judgment skills.</li><li>
Knowledge of accommodations room capacities and amenities.</li><li>
Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.</li><li>
Maintain a professional, neat, and well-groomed appearance adhering to company standards.</li></ul><div><div><p><b>
Preferred:</b></p><ul><li>
One (1) year face to face guest service experience.</li><li>
Previous experience working in a similar setting.</li><li>
Experience in cash handling, and credit cards.</li><li>
Experience in sales</li></ul></div></div></div>

Clerk Front Desk

Tri Star Energy

<div><p>At <b>Twice Daily</b><b> &amp; </b><b>White Bison</b>, we are a part of your community and for hundreds of local workers; we are a first job, a fresh start, and a future career path.<br>
<br>
<b>Twice Daily</b> is continuing to build an amazing family of <b>Team Members,</b> and we want you to be the face of our company. We have been recognized as a top employer for the last six years in a row, so join us to keep the streak alive!</p>
<p><b>Benefits &amp; Perks:</b></p>
<ul><li>Weekly Pay w/Daily Pay Option</li>
<li>Same Day Start</li>
<li>401K Matching</li>
<li>Affordable Healthcare Insurance</li>
<li>Paid Training</li>
<li>PTO for All</li>
<li>Healthy Meal Perks</li>
<li>Fuel &amp; Store Discounts</li>
<li>Part-Time &amp; Full-Time Schedules</li>
<li>Tuition Reimbursement up to $2,500/year</li>
<li>Pet &amp; Life Insurance Programs</li>
<li>Unlimited Referral Bonus Program</li>
<li>Internal Preference for Promotions</li>
<li>Ongoing Career Development Training</li>
</ul>
<p><b>When You Work:</b></p>
<p>Evening Shift: 2 PM &ndash; 10 PM (2nd Shift), Weekend Availability Preferred, Overtime Availability (Optional)</p>
<p><b>Career Growth:</b></p>
<p>We prefer to promote internally; over 70% of our leadership team have been promoted from within our company. We provide tailored training for all positions to help you reach your full potential. We want you to grow with us. We take your professional development seriously. If you want it, we want it for you.</p>
<p><b>Who We Want to Hire:
</b></p><p>Team Members are the engine of the company. We want your unique personality to ensure best in class service and food experiences for our guests. You are a motivated, energetic, outgoing, and reliable person who people want to come back and see.</p>
<p><b>Multiple Roles:</b></p>
<p>All team members are cross-trained and expected to be able to perform the functions of multiple position types during a given shift.</p>
<p><b>Guest Service:</b></p>
<p>Your focus will be to put a smile on every guest&rsquo;s face through executing your role to the best of your ability. Welcome every guest as they walk in the door. Build lasting relationships with every guest and get to know their needs. Treat every guest like they are the first guest of the day.</p>
<p><b>Food Service:</b></p>
<p>Each Team Member plays a part in delivering an excellent food service experience for our guests. Whether you are preparing food, selling food, or helping guests find food items they are looking for, we all have a responsibility for quality, safety, and efficiency of how we deliver foodservice programs.</p>
<p><b>Problem Solving:</b></p>
<p>Understands the needs of your teammates and guests, able to take action to find answers and solutions. Able to resolve issues with guests, making them want to come back again. Identify new and better ways of doing things and able to communicate them effectively.</p>
<p><b>Cleaner &amp; Fresher:</b></p>
<p>Provide a pristine environment for our guests in all areas. Uphold brand standards by keeping our promise to be Cleaner, Safer, and Friendlier than the competition.</p>
<p><b>Cashier:</b></p>
<p>Able to read and react to the guests and store&rsquo;s needs by being proactive and reactive in completing multiple tasks at the same time. Running a cash register, stocking shelves, cleaning restrooms, and marketing promotions are things you may do in our fast-paced environment.</p>
<p><b>Host/Hostess:</b></p>
<p>Cultivate an exciting, fun environment from the time the guest walks in by personalizing every guest experience. Participates in the Made to Order program, being the bridge between the guest and the kitchen. Be a brand ambassador that champions the guest experience. You will be providing food and drink samples while exciting and educating our guests on current offerings and promotions. Problem-solve guest needs, such as guiding them to products, placing orders on our Made to Order kiosks, and enrolling them in Loyalty Programs. Success means understanding the needs of your guests, taking action to find answers and solutions, and making sure our guests leave happy.</p>
<p><b>Food Service Team Member/Prep Cook:</b></p>
<p>Maintains cleanliness of kitchen and kitchen equipment. Maintains sanitation, health, and safety standards in all work areas. Follows Brand Standards, adhering to recipe integrity, producing a consistent and Fresh All Day food offering. Has full oversight of all kitchen and food responsibilities, including ordering, product rotation, and inventory management.</p>
<p><b>Barista:</b> Learn how to create handcrafted beverages using the finest Swiss machinery, brewing specially selected beans from farmers across the world, to create a differentiated food and beverage experience that sets us apart from the competition. Best part? We&rsquo;ll teach you everything we know! Collects payments, makes accurate change, maintains an accurate cash drawer.</p>
<p><b>Minimum Qualifications:
</b></p><ul><li>18+</li>
<li>Clear communication</li>
<li>Able and willing to lift and stock inventory up to 50 pounds</li>
<li>Accountable</li>
<li>Reliable</li>
<li>Punctual</li>
<li>Team-first attitude</li>
<li>Coachable</li>
<li>Ability to stand on your feet during entire shift</li>
<li>Able to perform basic math functions</li>
</ul>
<p><b>Preferred Qualifications:</b></p>
<ul><li>Prior C-Store, retail, food service, or customer service is greatly appreciated</li>
<li>Bilingual</li>
<li>Desire for personal and professional advancement</li>
<li>Shift flexibility</li>
<li>Weekend availability</li>
</ul>
<p><b>Who We Are:</b></p>
<p>Our parent, <b>Tri Star Energy</b>, is a growing, local, family-owned company with over 2.5K employees and nearly 200 locations, based in Nashville, TN. With Wholesale, Commercial, and Retail Convenience Store services, we are a premier convenience retailer and one of the leading fuel providers in the Southeast. Our retail brands are well known throughout the region for providing a differentiated food and fuel experience that is second to none for our #1 priority: our guests.<br>
<br>
Tri Star Energy&rsquo;s mission is &ldquo;<b>To build lasting relationships by serving our community</b>.&rdquo; Our people are driven by our core values: <b>Strive for Balance, Expect Achievement, Be a Servant Leader, Have Integrity, </b>and<b> Be Committed</b>. Join our awesome team today and be a part of setting a new bar for an industry on the rise!<br>
<br>
Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.</p>
<p>#2ndShift</p></div>

Retail Team Member - 2nd Shift

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Retail Team Member - 2nd Shift