guest services agent

Apple

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. 
 
Data Services provides Data Solutions across Apple is looking for a creative and motivated AI Engineer with excellent problem solving and interpersonal skills. We are seeking a hands-on AI Solutions Engineer with deep technical expertise in Artificial Intelligence and Generative AI who can design, prototype, and implement scalable, high-impact AI solutions. This role blends system architecture, rapid prototyping, and cross-functional execution to shape the next generation of intelligent products. We would love to hear from you if you're enthusiastic, highly motivated, and want to make an impact! 
 
Description 
 
As a strategic and technical leader, you will partner closely with engineers, product managers, product designers, data scientists, and business stakeholders to identify high-value AI opportunities, translate them into scalable architectures, and ensure successful deployment into production environments. The ideal candidate is a proactive self-starter who excels in cross-functional collaboration to empower our Sales and Sales Finance organizations. In addition to deep technical expertise, this role demands exceptional communication and presentation skills. You&rsquo;ll need to translate complex AI concepts for senior leadership, cross-functional peers, and non-technical partners- ensuring clear alignment, strong collaboration, and high-impact delivery. It&rsquo;s a unique opportunity for someone who thrives in a fast-paced environment and takes full ownership of their work from idea to execution.&quot;,&quot;responsibilities&quot;:&quot;Design end-to-end AI solutions with clear business impact, from concept to deployment, with a strong focus on feasibility, scalability, and performance. 
 
Build prototypes to evaluate architecture and modeling approaches, working closely with engineering teams to transition concepts into robust systems. 
 
Guide architectural decisions across LLM applications, multimodal systems, and agentic frameworks. 
 
Assess and integrate open-source tools, orchestration frameworks, context management solutions, and vector databases. 
 
Collaborate with product and business teams to define KPIs and ensure alignment of AI initiatives with strategic goals. 
 
Stay on top of emerging trends in Generative AI, prompt engineering, and agent-based architectures. 
 
Define and advocate for best practices in model serving, integration patterns, and runtime efficiency-not just training ops. 
 
Preferred Qualifications 
 
Experience leading zero-to-one initiatives for AI product development 
 
Familiarity with synthetic data generation, fine-tuning techniques, and performance optimization for large models 
 
Understanding of agent-based interaction patterns, multi-agent communication protocols (e.g., MCP, A2A), and AG-UI concepts 
 
Prior work in designing user-facing AI features or tools; familiarity with frontend integration is a plus 
 
Excellent communication skills with the ability to translate technical concepts into business terms 
 
Ph.D. in Computer Science, AI, or related field, or equivalent industry experience with demonstrated impact in real-world applications 
 
Minimum Qualifications 
 
2+ years industry experience with a Master&rsquo;s in Computer Science, AI, or related field, or equivalent industry experience with demonstrated impact in real-world applications 
 
1+ years plus of experience building AI-powered systems with a strong fundamental grasp of architecture and deployment 
 
Experience designing and delivering NLP or LLM-based systems, with knowledge of multi-modal and agentic AI frameworks 
 
Proficiency with Python to use ML libraries (e.g., PyTorch, TensorFlow, Transformers), vector search engines (e.g., FAISS, Weaviate or similar) and vector databases (e.g., Milvus, Vespa, or similar) 
 
Experience developing cloud platforms solutions (e.g., AWS, GCP, or public cloud, etc.) 
 
Hands-on experience with LLM orchestration frameworks (e.g., LangChain, LlamaIndex or similar), containerization (Docker, Kubernetes or similar), and scalable APIs 
 
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . 
 
Pay &amp; Benefits 
 
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $147,400 and $272,100, and your base pay will depend on your skills, qualifications, experience, and location. 
 
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. 
 
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

AI Engineer, AI & Data Platforms (AiDP)

Giga

<div>
 
 About Giga
 
 
 
 Giga has recently raised a $61M Series A and has several paying customers, including DoorDash. We&rsquo;re building the next generation of customer experience &mdash; real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world&rsquo;s largest enterprises.
 
 
 It&rsquo;s an exciting inflection point for the company. While we have been successful, we have larger ambitions. Our goal is to become the go-to AI platform for all enterprise automation, powered by our voice superintelligence. To achieve this, we need more great engineers.
 
 
 The work affects millions of people every day and our engineers have autonomy and make true impact. This opportunity is unique because we have brilliant founders, have found commercial success, and see a clear path to becoming a generational company. Some further info about us:
 
 
 <ul>
 <li>
 Voice AI startup Giga raises $61M Series A
 </li>
 <li>
 DoorDash and Giga Partnership
 
 
 </li>
 </ul>
 Giga builds AI agents trusted by the largest B2C companies in the world. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email. If being a part of this resonates with you, please apply!
 
 
 
 The Role
 
 
 
 We're looking for new grad engineers to help build the systems that power our AI agents. You'll work across the backend, from data pipelines and integrations to agent infrastructure, shipping features alongside experienced engineers.
 
 
 This is a role where you'll contribute to real problems from day one. We expect you to ramp up quickly, take ownership of your work, and operate with increasing independence as you learn the codebase.
 
 
 
 What You'll Work On
 
 
 
 You'll contribute to projects across our stack. Some examples:
 
 
 <ul>
 <li>
 Atlas: Building features for our AI assistant: charts and alerts in Slack, natural language queries, and expanding Atlas to manage platform resources
 </li>
 <li>
 Activity Stream: Log visualization with filters, timestamps, and frequency charts to give visibility into agent behavior
 </li>
 <li>
 Dynamic knowledge: Adding time-based knowledge (like ongoing incidents) that auto-updates from sources like status pages
 </li>
 <li>
 Agent memory: Conversation awareness and recent interaction lookups so agents remember context across sessions
 
 
 </li>
 </ul>
 You'll be paired with senior engineers on larger initiatives while also owning smaller projects end-to-end as you ramp up.
 
 
 
 You Might Be a Fit If You
 
 
 
 <ul>
 <li>
 Are graduating (or recently graduated) with a CS degree or equivalent background
 </li>
 <li>
 Have internship experience or significant projects where you wrote production-quality code
 </li>
 <li>
 Can take a problem, figure out an approach, and unblock yourself when you get stuck
 </li>
 <li>
 Prefer shipping over perfection but still care about quality
 </li>
 <li>
 Want to work at a startup where you'll have real responsibility early
 
 
 </li>
 </ul>
 
 Perks &amp; Benefits
 
 
 
 <ul>
 <li>
 Catered lunch daily
 </li>
 <li>
 Dinner stipend
 </li>
 <li>
 $150/month wellness benefit (gym, fitness classes, mental health)
 </li>
 <li>
 401(k) plan
 </li>
 <li>
 Commuter benefits
 </li>
 <li>
 Medical, dental, and vision coverage
 
 
 </li>
 </ul>
 Giga is an equal opportunity employer. We're committed to providing equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
 
 
 Compensation Range: $160K - $250K
 
 
</div>

Software Engineer (New Grads)

You.com

<div>
 
 About Us
 
 
 
 At You.com, we are building the AI Search Infrastructure that powers modern AI systems. Our goal is to create the trusted knowledge layer that agents, applications, and enterprises rely on to retrieve real-time, accurate, and citation-backed information.
 
 
 Our platform combines proprietary vertical indexes with LLM-optimized retrieval systems to power AI agents, applications, and enterprise workflows. We are solving hard problems across search, large language models, and large-scale infrastructure to make AI systems more reliable, transparent, and useful.
 
 
 Our team includes engineers, researchers, product builders, and operators who care about solving meaningful problems and delivering real-world impact. Whether you are improving core infrastructure, shaping product experiences, or helping bring new AI capabilities to market, your work will help define how modern AI finds and uses knowledge.
 
 
 
 About The Role
 
 
 
 We are looking for a hands-on Data Engineer to help build and scale our modern data platform. In this role, you will work closely with engineering, product, and analytics teams to develop reliable, high-performance data pipelines and systems.
 
 
 You'll contribute to both batch and real-time data processing using technologies like Databricks, AWS, and Kafka, while helping ensure data quality, accessibility, and usability across the organization. You'll play a key role in enabling data activation, ensuring that high-quality data flows not only into the warehouse but also outward to business tools like Salesforce, HubSpot, and Braze. Additionally, you will help power next-generation
 
 AI-driven applications
 
 , including agent-based systems and retrieval-augmented generation (RAG), by building robust data foundations and pipelines. This is a great opportunity for someone who enjoys solving data challenges end-to-end from ingestion to insights.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Build and maintain scalable data pipelines (batch and streaming) using tools like Databricks, Spark, Kafka, and AWS services
 </li>
 <li>
 Design, develop, and optimize ETL/ELT workflows using DBT, PySpark, SQL, and tools like Fivetran
 </li>
 <li>
 Partner closely with marketing and growth teams to enable data use cases such as segmentation, campaign targeting, and lifecycle analytics
 </li>
 <li>
 Develop and maintain reverse ETL pipelines to sync data from the warehouse to tools like Salesforce, HubSpot, Braze, and other downstream systems
 </li>
 <li>
 Create and manage curated datasets to support analytics, reporting, and go-to-market initiatives
 </li>
 <li>
 Build and maintain dashboards and reporting layers to support marketing and business performance tracking
 </li>
 <li>
 Support AI/ML and agent-based applications by preparing and serving high-quality datasets for RAG pipelines and MCP (Model Context Protocol) integrations
 </li>
 <li>
 Monitor pipeline performance, troubleshoot issues, and ensure high data reliability and quality
 </li>
 <li>
 Implement data quality checks, validations, and alerting mechanisms across both ingestion and activation layers
 </li>
 <li>
 Collaborate with cross-functional teams to define data contracts and ensure consistency across systems
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 
 6+ years
 
 of experience in data engineering or a related field
 </li>
 <li>
 Strong hands-on experience with Databricks, AWS (S3, Glue, Athena, EMR, etc.), and Kafka
 </li>
 <li>
 Proficiency in Python (PySpark) and SQL for large-scale data processing
 </li>
 <li>
 Experience building and maintaining ETL/ELT pipelines (DBT/Airflow or similar experience preferred)
 </li>
 <li>
 Experience with data ingestion tools such as Fivetran (or similar)
 </li>
 <li>
 Familiarity with reverse ETL / data activation workflows and syncing data to tools like Salesforce, HubSpot, Braze
 </li>
 <li>
 Exposure to or experience with AI/ML data pipelines, including RAG architectures, vector databases, or embeddings workflows
 </li>
 <li>
 Familiarity with agent-based systems, MCP integrations, or LLM-powered applications is a strong plus
 </li>
 <li>
 Experience working with marketing, Product or growth teams on data use cases (segmentation, attribution, campaign analytics, etc.)
 </li>
 <li>
 Understanding of data modeling and working with large-scale datasets (batch and streaming)
 </li>
 <li>
 Experience creating dashboards and supporting reporting workflows (BI tools) for both internal and external audiences
 </li>
 <li>
 Strong problem-solving skills and ability to debug production data issues
 </li>
 <li>
 Strong communication skills and ability to work collaboratively across teams
 
 
 </li>
 </ul>
 Our salary bands are structured based on a combination of geographic tiers and internal leveling. Compensation is determined by multiple factors assessed during the interview process, with the final offer reflecting these considerations.
 
 
 Salary Band
 
 
 $185,000&mdash;$225,000 USD
 
 
 
 Company Perks:
 
 
 
 <ul>
 <li>
 Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions
 </li>
 <li>
 Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge*
 </li>
 <li>
 A competitive health insurance plan covers 100% of the policyholder and 75% for dependents*
 </li>
 <li>
 12 weeks of paid parental leave in the US*
 </li>
 <li>
 401k program, 3% match - vested immediately!*
 </li>
 <li>
 $500 work-from-home stipend to be used up to a year of your start date*
 </li>
 <li>
 $600 technology stipend to support a portion of our hybrid/remote team's cell phone and internet expenses*
 </li>
 <li>
 $1,200 per year Health &amp; Wellness Allowance to support your personal goals*
 </li>
 <li>
 The chance to collaborate with a team at the forefront of AI research
 </li>
 <li>
 Certain perks and benefits are limited to full-time employees only
 
 
 </li>
 </ul>
 
 You.com participates in E-Verify. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. (English/Spanish: E-Verify Participation/Right to Work)
 
 
 We are also an inclusive, equitable, and accessible workplace. Please let us know if you require accommodation for any portion of the recruitment and hiring process.
 
 
 
 
 
 Beware of recruiting scams: You.com will only contact you through official @You.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
 
 
</div>

Data Engineer

Hex Technologies

SF or NYC
 About the role
 
Hex is an AI-powered platform for modern Data Science and Data Analytics workflows. AI Research Engineers at Hex partner with product teams to build industry-leading AI experiences such as the Notebook Agent. In the process, AI Research Engineers will run experiments, fine-tune models, deploy AI infrastructure, and build and maintain experimentation tooling.
 
As an AI Research Engineer partnered with Hex's product teams, your focus will be driving Hex's context engine and pushing forward the capabilities of our Notebook Agent. Built for people doing the most complex and impactful data work in an organization, the Notebook Agent is a highly technical data copilot that writes SQL and python, builds beautiful reports and visualizations, and collaborates with the analyst on new avenues of inquiry. Whether its pushing the frontiers of SQL generation quality or using LLMs to evaluate agent threads, your job will be to enable the data teams that work in Hex to build out highly accurate and curated data experiences for their stakeholders, unlocking the power of data driven decisions for the rest of the business.
 
If you’re a strong builder excited to bring these capabilities to thousands of users, come do it on the best Data Science platform around, with the best user context.
 
We are looking for a senior engineer (from an AI Eng, SWE or MLE background) eager to rapidly expand our capabilities in several greenfield applications. As one of our team’s early hires, you will work on a variety of initiatives including:
 
Building features and experiences from 0 to 1
 Partnering on determining the architecture and stack for our AI-enabled capabilities
 Shipping product experiences that fundamentally change the way that Data Scientists and Analysts operate
 Working at the cutting edge of production AI applications
 
This type of ownership will provide incredible opportunities for personal and professional growth. You will have ample technical and team leadership opportunities, depending on your interests.
 
We aim to deliver AI capabilities that radically accelerate and augment the data science workflow – we’ve got an exciting roadmap and are willing to share more details during the process. We’re particularly interested in candidates who bring inspired excitement about what is possible in this space.
 
We'd love to hear from you if you have: 
Experience getting AI/ML capabilities into production and serving real users – we’re not currently looking for new grad folks.
 A lot of enthusiasm for applications of AI to real business problems.
 Understanding of core MLOps/SW Architecture concepts for modern ML-based applications.
 Ideal candidates are strong on Infra aspects of MLOps as well.
 You’re comfortable working in both Python & JS/TS – it’s okay if you’re only strong in one, but openness to both is important.
 Experimentalist mindset – understanding that quick iteration, and discerning critical thinking, can yield rapid progress on new challenges.
 Interest in the data space, and a love of shipping great products and building tools that empower end users to do more.
 Experience maintaining a high quality bar for design, correctness, and testing.
 Our stack
 
Our product is a web-based notebook and app authoring platform. Our frontend is built with Typescript and React, using a combination of Apollo GraphQL and Redux for managing application state and data. On the backend, we also use Typescript to power an Express/Apollo GraphQL server that interacts with Postgres, Redis, and Kubernetes to manage our database and Python kernels. Our backend is tightly integrated with our infrastructure and CI/CD, where we use a combination of Terraform, Helm, and AWS to deploy and maintain our stack.
 
This is a full-time role based out of either our San Francisco or New York office. Employees are encouraged to come into the office at least twice a week, with Tuesdays and Thursdays being our main in-person days.
 
In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.
 
The salary range for this role is: $214,000 - $285,000
 
The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the interview process.
 
By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.
 
About Hex
 
Hex is growing our team of builders on a mission to make everyone a data person. Our platform solves key pain points with today's data and analytics tooling, and empowers anyone to explore data using natural language, with or without code, on trusted context. Thousands of customers like Ramp, Figma, Stubhub, Anthropic, and Gamma love Hex for our beautiful UI, agentic superpowers, and boundless flexibility.
 
Hex has raised over $100M from leading investors like Sequoia, a16z, Snowflake and Amplify. With office hubs in San Francisco and New York, as well as remote team members throughout the US and UK, we're a high-agency team that ships fast and has fun doing it. Check out our Intro to Hex video and employee handbook to learn more about what it's like to work at Hex.

AI Research Engineer

Phoenix3 Collective

<div>Infuse Hospitality, part of the Phoenix3 Collective portfolio, is seeking a proactive, friendly, and detail-oriented Barista to serve as the welcoming face of our caf&eacute; and deliver an exceptional guest experience.
This role is ideal for someone passionate about hospitality, coffee, energized by fast-paced service, and committed to creating memorable moments for every guest.<h2 class="jobSectionHeader">
What You&rsquo;ll Do</h2><ul><li>
Deliver outstanding hospitality and ensure every guest experience is warm, efficient, and memorable</li><li>
Accurately take and input orders into the POS system</li><li>
Prepare espresso beverages and other menu items to the highest quality and presentation standards</li><li>
Maintain strong knowledge of menu offerings, ingredients, and brewing techniques to confidently answer guest questions and make recommendations</li><li>
Operate espresso machines, grinders, brewers, and related equipment safely and efficiently</li><li>
Maintain a clean, organized, and welcoming caf&eacute; environment</li><li>
Merchandise display food items attractively and according to brand standards</li><li>
Follow all food safety, sanitation, and hygiene protocols</li><li>
Monitor inventory levels and restock supplies to support seamless daily operations.</li></ul><h2 class="jobSectionHeader">
Core Responsibilities</h2><h3 class="jobSectionHeader">
Beverage Preparation &amp; Service</h3><ul><li>
Prepare high-quality espresso, coffee, tea, and specialty beverages according to standard recipes and presentation guidelines</li><li>
Ensure consistent taste, temperature, and quality of all beverages</li><li>
Customize drinks to meet guest preferences and dietary needs</li></ul><h3 class="jobSectionHeader">
Customer Service</h3><ul><li>
Greet and engage guests warmly and professionally</li><li>
Take accurate orders and provide recommendations when appropriate</li><li>
Maintain a clean, inviting, and organized service area</li><li>
Handle guest concerns or complaints promptly, escalating when necessary</li></ul><h3 class="jobSectionHeader">
Operational Efficiency</h3><ul><li>
Operate espresso machines, grinders, and other beverage equipment safely and efficiently</li><li>
Maintain proper stock of coffee, milk, syrups, and supplies for smooth service</li><li>
Clean and sanitize equipment, counters, and service areas throughout the shift</li><li>
Assist with opening and closing procedures, including cash handling and end-of-day reconciliation</li></ul><h3 class="jobSectionHeader">
Teamwork &amp; Communication</h3><ul><li>
Collaborate effectively with fellow baristas, kitchen staff, and FOH team members</li><li>
Communicate clearly regarding inventory needs, equipment issues, and service priorities</li><li>
Support training and development of new team members as needed</li></ul><h3 class="jobSectionHeader">
Health, Safety &amp; Compliance</h3><ul><li>
Must have a valid Food Handler&rsquo;s Card</li><li>
Follow all food safety, sanitation, and workplace safety guidelines</li><li>
Adhere to company policies regarding hygiene, dress code, and professional conduct</li></ul><h3 class="jobSectionHeader">
Continuous Improvement</h3><ul><li>
Stay informed on new beverage trends and techniques</li><li>
Suggest process improvements to enhance guest experience and operational efficiency.</li></ul><h2 class="jobSectionHeader">
What You Bring</h2><ul><li>
Previous barista experience required</li><li>
Knowledge of coffee brewing techniques; latte art experience a plus</li><li>
Familiarity with Square POS preferred</li><li>
Strong customer service and interpersonal skills</li><li>
Ability to multitask and thrive in a fast-paced environment</li><li>
Knowledge of food safety and proper handling procedures</li><li>
Excellent communication skills</li><li>
A genuine passion for coffee and eagerness to continue learning</li><li>
Ability to stand for extended periods and lift up to 25 lbs</li><li>
Ability to commute to San Francisco, CA 94158 or relocate prior to start date</li></ul>
Infuse Hospitality, part of the Phoenix3 Collective portfolio, provides culinary and hospitality solutions for corporate workplaces, specialty venues, and the activation of mixed-use spaces. With a passion for authentic experiences and a commitment to thoughtful innovation, Infuse is redefining how hospitality enhances the places where we work, gather, and connect. Infuse currently operates dining locations nationwide. More information about Infuse Hospitality can be found at Infuse Hospitality |Redefining how hospitality enhances the places where we work.
 Don&rsquo;t meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!</div>

Barista

Pinkerton

<div>Overview:

170+ Years Strong. Industry Leader. Global Impact. 
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence. 
Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts. 
The Agent will perform a variety of assignments including concierge-level, residential, or event security, response services, basic driving, and investigations.
Responsibilities:
<ul><li>Represent Pinkerton&rsquo;s core values of integrity, vigilance, and excellence.</li><li>
Provide the client with concierge-level security at the company location and/or events.</li><li>
Deescalate tense situations or individuals that may arise.</li><li>
Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.</li><li>
Conduct quality investigations and complete investigative reports.</li><li>
Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.</li><li>
Transport the client to and from company location and/or events.
</li><li>Secure the client&rsquo;s residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed.</li><li>
Identify and escalate equipment deficiencies/failures.</li><li>
All other duties, as assigned.
</li></ul>Qualifications:

High School Diploma or GED with law enforcement, military, and/or security experience. An unarmed BSIS Security License in required. 
<div></div><ul><li>
Concierge-level customer service knowledge.</li><li>
Able to complete thorough and accurate investigations and reports.</li><li>
Access control systems, CCTV, and alarm monitoring experience.</li><li>
Problem resolution skills.</li><li>
Able to interact effectively at all levels and across diverse cultures.</li><li>
Effective verbal and written communication skills.</li><li>
Computer knowledge; Microsoft Office.</li></ul><div>
Working Conditions:</div><div>
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;</div><ul><li>
Regular computer usage.</li><li>
Occasional reaching and lifting of small objects and operating office equipment.</li><li>
Exposure to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.</li><li>
Rapid and effective decision-making during unusual or emergency situations.
</li><li>Frequent sitting, standing and/or walking for long periods of time and may involve climbing stairs and walking up inclines and on uneven terrain.</li><li>
Travel, as required.</li></ul><div>
Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.</div>
Benefits:
<div>
Benefit options include employer-paid life and AD&amp;D, voluntary life and AD&amp;D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.</div>
Posted Salary Range: USD $35.00 - USD $35.00 /Hr.</div>

Agent

EOS Hospitality

<div>
 Job Details
 
 
 
 Description
 
 
 
 
 Position Overview:
 
 
 
 The Breakfast Server ensures knowledge of the menu, responds to guests in a timely friendly and efficient manner. Remains attentive to our guests throughout their dining experience, always adhering to our service standards ensuring a clean and organized dining area.
 
 
 
 Shift details- 6:00am-11:30am
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
 </li>
 <li>
 Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
 </li>
 <li>
 Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
 </li>
 <li>
 Provide knowledgeable responses to inquiries about the restaurant&rsquo;s menu and ongoing promotions.
 </li>
 <li>
 Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
 </li>
 <li>
 Demonstrate proficiency in operating POS systems.
 </li>
 <li>
 Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
 </li>
 <li>
 Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
 </li>
 <li>
 Perform additional duties as required to ensure the restaurant operates smoothly.
 </li>
 <li>
 Conclude dining experience by acknowledging choice of restaurant and inviting patrons to return.
 </li>
 <li>
 Successfully resolve any guest issues and complaints in a calm manner and communicate all concerns to management.
 </li>
 <li>
 Restock service stations as needed.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Capability of offering a charismatic and friendly style of service tailored to specific guests and their needs, building a rapport with guests to establish future business.
 </li>
 <li>
 The ability to motivate and inspire others to work collaboratively to achieve a designated goal.
 </li>
 <li>
 The ability to maintain confidentiality of guest information and pertinent Hotel data.
 </li>
 <li>
 The ability to communicate effectively in English with guests, managers, and colleagues.
 </li>
 <li>
 Strong attention to detail with the ability to handle the fast-paced environment to ensure guest satisfaction.
 </li>
 <li>
 Learn and retain the product knowledge relative to the position on the floor.
 </li>
 <li>
 Knowledge of overall hotel operations as they affect department preferred.
 </li>
 <li>
 General understanding of POS systems and ability to use standard software applications and hotel systems preferred.
 </li>
 <li>
 Ability to exercise personal discipline and extra diligence to ensure that projects are completed in a timely manner.
 
 
 </li>
 </ul>
 
 Qualification Standards
 
 
 
 <ul>
 <li>
 High school or equivalent preferred.
 </li>
 <li>
 Two years of high-end hotel restaurant server experience preferred.
 </li>
 <li>
 RBS and ServSafe Food Handler Certification required.
 </li>
 <li>
 All colleagues must maintain a neat and well-groomed appearance (specific standards will be provided).
 
 
 </li>
 </ul>
 
 Physical Requirements
 
 
 
 <ul>
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 Must be able to bend, stoop, squat and stretch to fulfill necessary tasks.
 </li>
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 Must be able to lift, push, and pull up to 30lbs. on a regular and continuing basis.
 </li>
 <li>
 Must be able to stand and exert well-paced mobility for up to 8 hours in length.
 
 
 </li>
 </ul>
 Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel.
 
 
 
 Wage Rate: $20.00 per hour
 
 
 
 
 About The Barnes Hotel
 
 
 
 The Barnes San Francisco, Tapestry Collection by Hilton, is a boutique hotel situated less than a block from Union Square on Powell Street. We offer a central, vibrant location, housed in a historic building that previously served as the Hotel Manx, originally opening around 1906-1907. The hotel blends historic charm with contemporary, Italian-inspired decor. As part of the EOS Hospitality Group, we believe in Shared Accountability, Humility &amp; Kindness, Creative Problem Solving, Collaboration &amp; Community and Do Well and Do Good. The Barnes Hotel offers competitive salaries and robust benefit plans.
 
 
 
 Full Time Hourly Benefits
 
 
 
 <ul>
 <li>
 Tiered Medical Plans- Cigna or Kaiser
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 Plans include Chiropractic &amp; Acupuncture
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 <li>
 Long Term Disability
 </li>
 <li>
 Tiered PPO Dental Plans
 </li>
 <li>
 Voluntary Supplemental Medical Plans
 </li>
 <li>
 Vision
 </li>
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 Paid Holidays
 </li>
 <li>
 Employee Assistance Program
 </li>
 <li>
 PTO and Sick Pay
 </li>
 <li>
 Flexible Spending Account (FSA)
 </li>
 <li>
 401K Matching Program
 </li>
 <li>
 Life &amp; AD&amp;D Insurance
 </li>
 <li>
 Pre-Tax Commuter and Parking Benefits
 
 
 </li>
 </ul>
 
 Full Time Hourly Perks
 
 
 
 <ul>
 <li>
 EOS Employee Rates plus 50% off F&amp;B and Retail
 </li>
 <li>
 Hilton Discounted Room Rates
 </li>
 <li>
 Employee Job Referral Program
 </li>
 <li>
 Employee Recognition Programs and Appreciation Events
 
 
 </li>
 </ul>
 
 Important Notice
 
 
 
 This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
 
 
 Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The Barnes is an Equal Opportunity Employer without regard to people formerly experiencing homelessness, race, color, creed, gender, gender expression, gender identity, religion, marital status, registered domestic partner status, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, age, veteran status, national origin or ancestry, political affiliation, physical or mental disability, medical condition including genetic characteristics, or any other consideration made unlawful by federal, state, or local laws. The Barnes hiring policies require a background check for all applicants working directly with at-risk populations.
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