guest services ambassador

Mandarin Oriental Hotel Group

About the job Based at the Mandarin Oriental Jumeira, Dubai within the Guest Relations Department, Guest Ambassador is responsible to welcome, guide and assist guest throughout their stay with the overall objective to delight and personalize each guest stay. The Guest/Hotel Ambassador is stationed at the Lobby and is responsible of being the first point of contact for all guests. As a Guest Ambassador, you will be responsible for the following duties: <ul>
<li> Have a very good understanding of the hotel s concept and offerings including promotions and be able to verbally explain those to the guests. </li>
<li> Have good knowledge about the rooms and suites, the items in them, and the extra items that can be requested. </li>
<li> Display proper and professional phone etiquette and assure that all guest details and requests are clearly registered, communicated and met. </li>
<li> Be committed to be a team player; proactively cooperating and supporting colleagues in operational tasks (i.e. set-ups, packing/unpacking ) </li>
<li> Offer Consistently professional, friendly, warm and engaging service. </li>
<li> Welcome, escort and do room orientation patrons with the overall objective to delight and satisfy each and every guest. </li>
<li> Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the Guest Relations Manager. </li>
<li> To bid friendly farewell to guests and sincerely thank them for their visit. </li>
<li> To keep the lobby in line with excellence standards. </li>
<li> Maintain effective communication with all related departments (F&amp;B, Spa, Hsk, Concierge) to ensure a smooth service delivery. </li>
<li> To maintain all guest supplies in appropriate levels. </li>
<li> Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests. </li>
<li> Deal promptly, efficiently and pleasantly with any queries. </li>
<li> Communicate clearly and directly with all colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. </li>
<li> Ensure that Mandarin Oriental Jumeira s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. </li>
<li> Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest by collecting preferences. </li>
<li> Report critical situations, such as intoxicated guests or aggressive behaviour to managers or security immediately. </li>
<li> Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest. </li>
<li> Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests. </li>
<li> Create WOW moments to surprise and delight guests in the outlets through gestures and other actions. </li>
<li> Prepare MODUB daily news, check guest profiles and assist Guest Relations Team with administrative tasks as required </li>
<li> Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. </li>
</ul> As a Guest Ambassador, we expect from you: <ul>
<li> High School qualification or equivalent is preferred. </li>
<li> Minimum 2 years experience working in a luxury hotel environment. </li>
<li> Ability to understand guest needs and to deliver superior customer service. </li>
<li> Ability to work long hours with a strong focus on operational excellence. </li>
<li> Ability to understand the flow of service and handle multiple tasks effectively is preferred. </li>
<li> Ability to understand effective approaches of communication with different individuals. </li>
<li> Able to communicate clearly with peers and superiors. </li>
<li> Very good verbal and written communication skills in English. </li>
<li> Verbal communication skills in Russian, French, Italian, Spanish, German or Arabic language in addition to English.</li></ul>

Guest Ambassador

Leisure

We are seeking a friendly, professional, and energetic Guest Service Ambassador to join our team at one of Qatar&rsquo;s leading theme parks/hospitality destinations. As the first point of contact for guests, you will play a vital role in delivering an outstanding guest experience through warm welcomes, efficient service, and knowledgeable support.Key Responsibilities:<ul><li>Greet all guests warmly and professionally upon arrival</li><li>Provide accurate information about park attractions, schedules, services, and amenities</li><li>Assist guests with directions, ticketing, reservations, and general inquiries</li><li>Manage guest complaints or concerns with empathy and efficiency</li><li>Collaborate with other departments (security, operations, housekeeping, F&amp;B) to ensure guest satisfaction</li><li>Promote park events, special offers, and loyalty programs</li><li>Support crowd control and queue management during peak hours</li><li>Maintain a polished, professional appearance at all times</li><li>Uphold health, safety, and cleanliness standards throughout guest areas</li><li>Be a visible role model of IAAPA-level service excellence</li><li>Conduct real-time experience audits to ensure safety &amp; guest satisfaction</li><li>Capture &amp; share live guest insights to shape park strategy</li><li>Convert service moments into premium sales (VIP tours, upgrades, dining plans, etc.</li></ul>Qualifications &amp; Skills:<ul><li>Fluency in Arabic and English is mandatory</li><li>Minimum 2&ndash;3 years of experience in a guest-facing role (hospitality, tourism, theme parks, or customer service)</li><li>Excellent interpersonal and communication skills</li><li>Positive attitude with a strong commitment to guest satisfaction</li><li>Ability to stay calm and courteous in high-pressure or fast-paced environments</li><li>Flexible to work weekends, holidays, and in shifts as needed</li><li>Qatar-based candidates or those with transferable visas preferred</li></ul>Be the face of our brand | Elevate every guest moment | Drive premium experiences.At Leisure, we don&rsquo;t just operate parks &mdash; we create unforgettable experiences. We&rsquo;re pioneering a new model of hospitality that fuses world-class guest service with strategic value creation.Job Type: Full-timePay: QAR4,050.00 per monthApplication Question(s):<ul><li>Are you available to join immediately if selected for this position</li></ul>Experience:<ul><li>Guest service / Customer support / Client relations: 1 year (Required)</li></ul>Language:<ul><li>Arabic and English Fluently and professionaly (Required)</li></ul>

Guest Service Ambassador

JBS Foods

<div>Description 
 
Please see requirements of an Ambassador 
The following is a comprehensive list of the expectations for a successful EMPIRE Ambassador. Further, these responsibilities and expectations will be enhanced and developed as needed. To commence, an EMPIRE Ambassador will conduct and ensure the following: 
 
Benefits Include<ul><li>
Paid vacation and holidays</li><li>
Medical, dental and vision benefits</li><li>
401(k) plan</li><li>
Better Futures Program</li></ul> 
Please see requirements of an Ambassador: 
 
The following is a comprehensive list of the expectations for a successful EMPIRE Ambassador. Further, these responsibilities and expectations will be enhanced and developed as needed. To commence, an EMPIRE Ambassador will conduct and ensure the following:<ul><li>
Assist in conducting New Hire Orientation and Safety Training</li><li>
Meet and Greet New Hires at the entrance of the department at operational start up</li><li>
Ensure proper ID clocking/punching</li><li>
Ensure New Hires can open their lockers with combination</li><li>
Walk the department/floor to restrooms, department/floor to locker room, and department/floor to cafeteria a minimum of three (3) times to ensure knowledge and familiarity with the layout</li><li>
Demonstrate/Lead the New Hires on how to properly Don/Doff their PPE<ul><li>
Practice a minimum of five (5) times the first day on the production floor</li></ul></li><li>
You will conduct PPE verifications with each New Hire after each scheduled break to ensure proper usage and compliance</li><li>
You will be asked to help ensure New Hires are progressing along with their qualification and job responsibilities, including:
</li><li>Check and Verify Knife and Steel usage, when applicable</li><li>
Ask questions regularly of the new hires to make sure they are adjusting</li><li>
Help New Hires to understand the industry, process, and environment</li><li>
Follow Up with Human Resources with daily interactions logs</li><li>
Follow Up with Human Resources of any possible resignations or terminations</li><li>
Good communication skills are required</li><li>
Good attendance is a must</li><li>
Other duties to be assigned as necessary</li><li>
Understand and live the company Values</li></ul>
Qualifications:<ul><li>
Ability to speak, read, and write English</li><li>
Excellent verbal, written communication and organizational skills</li><li>
Bilingual (Spanish) preferred</li><li>
Excellent attendance</li></ul> 

Work Environment 
The work environment may include cold and/or hot temperatures. It may also require the use of sharp tools such as knives. 
 
About JBS 
JBS USA is a leading global provider of diversified, high-quality food products, including a portfolio of well-recognized brands and innovative, easy-to-use food solutions. We process, prepare, package and deliver fresh and value-added premium meat, poultry and retail-ready food products for customers in approximately 100 countries on six continents. We are also the majority shareholder of Pilgrim&rsquo;s, the largest poultry company in North America. JBS USA employs more than 100,000 team members, and our corporate office is located in beautiful Greeley, Colorado, where our 1,200 team members onsite enjoy more than 300 days of sunshine a year. 
 
Optional About XX Location 
The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct a drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work. 
 
Our Mission 
To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future for all of our team members. 
 
Our Core Values 
 Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity 
 
EOE/Vets/Disability</div>

HR AMBASSADOR $19 hrly

Evergreen Fire/Rescue

<div>Description:

Reports to: Wildland Coordinator
Department: Wildland
FLSA Status: Non-exempt, Part-Time (20-28 hours/week)
2026 Pay Range: $26.00 to $35.10 per hour. The hiring range is $26.00 to 30.55.
Are you passionate about making a difference in a close-knit community? Evergreen, Colorado is a vibrant and picturesque mountain town - perfect for enjoying the outdoors, scenic views, and being part of a community that truly cares for one another. Join our dedicated team members where protecting life, property, and the environment is our mission.
About Us
Evergreen Fire/Rescue, founded in 1948, provides around the clock emergency medical, rescue, and fire suppression services along with community risk reduction services to nearly 26,000 residents across more than 120 square miles. Led by a Fire Chief and the Board of Directors of the Evergreen Fire Protection District, EFR consists of six divisions: Administration, Emergency Medical Services (EMS), Fire Operations, Community Risk Reduction, Maintenance, and Wildland. The volunteers and employees of each division are committed to providing exceptional service to their community of residents, business owners, employees, and visitors.
About the Position
The Ambassador Specialist plays a critical role in advancing public awareness and understanding of wildfire risk and mitigation strategies. This position serves as a community liaison and educator, engaging directly with residents, neighborhood groups, and local organizations to promote best practices in defensible space, home hardening, evacuation readiness, fire-adapted community principles and community driven mitigation projects
Core Responsibilities Include:
The duties of this position align and evolve based on the needs of the district and additional direction from supervisor. Must be able to collaborate with other divisions to support the critical mission of the organization. Specific duties and responsibilities include, but are not limited to:<ul><li>
Act as point person for the agency&rsquo;s wildfire mitigation program in community Ambassador efforts.</li><li>
Coordinate with Ambassadors for home assessments, community chipping events, and community engagement activities in collaboration with the EFR Mitigation Team.</li><li>
Support Ambassadors in building and organizing their individual Plan Unit Teams.</li><li>
Develop and oversee the infrastructure of the EFR Ambassador Program to support long-term growth and sustainability.</li><li>
Develop, distribute, and continuously update public education materials, including brochures, flyers, and digital content.</li><li>
Build relationships with community stakeholders, including homeowner associations to support recruitment of community Ambassadors to the program.</li><li>
Design, implement, and facilitate Ambassador orientation, training and education on wildfire efforts to ensure consistency throughout the program.</li><li>
Provide guidance to Ambassadors on community communication and event facilitation strategies.</li><li>
Coordinate outreach at local events, fairs, and town halls to increase awareness of wildfire mitigation resources.</li><li>
Coordinate project events with Ambassadors, serving as the primary point of contact and support event planning and implementation.</li><li>
Maintain accurate records of outreach activities, attendance, and feedback to help evaluate program impact.</li><li>
Collaborate and communicate with mitigation specialists and other Wildland Division staff to ensure message consistency and alignment with local wildfire risk priorities.</li><li>
Maintain and regularly update the EFR Resource Site for Ambassador access and community education.</li><li>
Stay current on Wildfire Division operations, mitigation strategies, and public engagement best practices.</li><li>
Assist in researching, drafting, and editing grant proposals and supporting documentation to secure funding from public and private sources.</li><li>
Perform other job-related duties as assigned.</li></ul>
Requirements:

Competencies required for success:<ul><li>
Communications: Effectively communicate with team members, agencies, and the general public to establish and maintain effective working relationships. Assist in wildfire mitigation public education.</li><li>
Customer Service: Schedule and conduct home inspections and assessments as requested by community citizens for onsite visits utilizing the EFR Mitigation Program, responding in a timely way to requests for inspections and assessments.</li><li>
Teamwork: Coordinate with partners in the program (Plan Unit Ambassadors) for enhanced resident participation.</li><li>
Leadership: Demonstrates initiative and role model behavior, contributing with honesty, respect, and integrity. Supports vision and values in daily work and actions.</li></ul>
Education and Experience required for success:<ul><li>
18 years of age or older.</li><li>
High School Diploma or GED.</li><li>
Valid Driver&rsquo;s License with no major violations.</li><li>
Excellent communication and interpersonal skills, especially in public speaking and community engagement.</li><li>
Passion for public service and interest in wildfire prevention and community resilience.</li><li>
Ability to work independently and as part of a team in both office and field settings.</li><li>
Willingness to work flexible hours, including evenings and weekends as needed.</li></ul>
Preferred Qualifications:<ul><li>
Experience in education, communications, emergency management, or environmental science.</li><li>
Prior involvement in wildland fire mitigation, community preparedness, or public outreach roles.</li></ul>
Compensation and Benefits:
Job Classification: Part-Time, Non-Exempt (20-28 hours per week)
Compensation: $26.00 to $35.10 per hour. The hiring range is $26.00 to 30.55.
Benefits include: Paid Time Off
This job posting will be closed on November 26, 2025.
Evergreen Fire Rescue is an equal opportunity employer and does not discriminate based on age, gender, disability, military status, race, religion, marital status, or other protected classes under the law.</div>

Ambassador Specialist

Glow Beauty On Demand

Job Title Guest Arrival Expert - Rooms &amp; Guest Services Operations Abu Dhabi UAE Job Description Guest Arrival Expert - Rooms &amp; Guest Services Operations Abu Dhabi UAE Role Summary Marriott Hotel Downtown Abu Dhabi is seeking a Guest Arrival Expert to ensure every guest s first and last impression is memorable. The role involves delivering exceptional service during arrivals and departures, assisting guests with requests, and creating a welcoming atmosphere that reflects Marriott s promise of Wonderful Hospitality. Always. Employment Overview Job Location: Abu Dhabi, UAE Industry: Hospitality Function: Rooms &amp; Guest Services Operations Gender: Any Candidate Nationality: Any Job Type: Full-time What You ll Do * Welcome guests warmly and manage their check-in and check-out experience * Anticipate guest needs and provide information about hotel services and local attractions * Handle operational tasks such as processing payments and completing reports * Ensure compliance with company policies, health and safety, and confidentiality standards * Maintain professional appearance and communication at all times * Support a seamless guest experience by collaborating with other hotel departments Ideal Profile * High school diploma or G.E.D. equivalent * No prior experience required; training will be provided * Ability to stand, walk, and move objects up to 50 lbs unassisted * Strong communication skills and guest-focused approach * Team player with a proactive attitude and willingness to learn * Flexible to work shifts, weekends, and holidays Why Join Us * Be part of a world-class hospitality brand with global career opportunities * Enjoy competitive pay and comprehensive benefits * Access to training and professional development programs * Inclusive work culture that values diversity and well-being * Opportunity to build a meaningful career in luxury hospitality

Guest Arrival Expert - Rooms & Guest Services Operations Abu Dhabi UAE

Marriott International

Position SummaryFirst impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts to get it right for our guests and our business each and every time.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Welcome Ambassador (Bellman)

<div>Additional Information 
Job Number25167098 
Job CategoryRooms &amp; Guest Services Operations 
LocationW Doha, West Bay, Zone 61, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Living Room Ambassador (Guest Relations Agent) - Spanish Speaker

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