guest services ambassador

Coury Hospitality

Why Work at Ambassador Hotel Kansas City?
 At Ambassador Hotel Kansas City, Autograph Collection, we offer more than just a workplace—we provide a dynamic environment where exceptional service meets a passion for hospitality. Located in the heart of downtown Kansas City, our boutique luxury hotel blends historic charm with modern elegance, creating unforgettable experiences for both guests and curators. The Ambassador features 43 beautifully appointed guest rooms, the acclaimed Lonnie’s Reno Club, an intimate jazz lounge celebrating Kansas City’s musical legacy, and The American Reserve, a sophisticated dining experience. With stylish event spaces and a culture of excellence, working at the Ambassador means being part of a team that values innovation, hospitality, and making every moment memorable.
 
With the excitement of the FIFA World Cup 2026 coming our way, we’re hiring seasonal team members to help deliver unforgettable guest experiences. This is your chance to be part of a high-energy, fast-paced environment during one of the world’s biggest events.
 Join us for a season you won’t forget!
 Future seasonal opportunities available as well!
 
SERVER
 DEPARTMENT: Food and Beverage
 REPORTS TO: Food and Beverage Department Leader as assigned
 STATUS: Non-Exempt
 
POSITION SUMMARY: 
The Coury Hospitality Server provides an exceptional, personalized dining experience by delivering elevated, refined, attentive, and knowledgeable service. This role requires professionalism, refined service skills, strong product knowledge, and a deep understanding of fine cuisine, wine, and service standards to ensure every guest interaction exceeds expectations.
 
PRIMARY JOB DUTIES: 
<ul>
<li>Greet guests warmly and professionally, guiding them through a high-end dining experience from arrival to departure</li>
<li>Demonstrate thorough knowledge of the menu, including ingredients, preparation methods, allergens, and seasonal changes</li>
<li>Offer thoughtful recommendations for food and beverage pairings, including wine, cocktails, and non-alcoholic options</li>
<li>Properly open, present, and pour wine according to fine dining standards</li>
<li>Follow responsible alcohol service guidelines at all times</li>
<li>Execute fine dining service techniques (tableside service, coursed meals, wine service, proper plate presentation)</li>
<li>Accurately take and deliver orders following timing and coursing standards</li>
<li>Collaborate closely with kitchen and bar teams to ensure seamless service flow</li>
<li>Maintain impeccable table maintenance, including clearing, resetting, and crumb service</li>
<li>Anticipate guest needs and provide unobtrusive, attentive service throughout the meal</li>
<li>Handle guest concerns or special requests with discretion, empathy, and urgency</li>
</ul>
Follow all restaurant policies, service standards, and safety regulations
 <ul>
<li>Support team members and contribute to a culture of excellence and hospitali</li>
</ul>
Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, task and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
 
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul>
<li>Prior experience in fine dining or upscale hospitality preferred</li>
<li>Must obtain and maintain any required state or local alcohol service permits or certifications (e.g., TABC, ServSafe Alcohol, or equivalent).</li>
<li>Must obtain and maintain any required state or local food service certifications (e.g. Food Handlers Card, ServSafe certification, or equivalent)</li>
<li>Strong communication and interpersonal skills</li>
<li>High level of attention to detail and ability to multitask in a fast-paced environment</li>
<li>Passion for hospitality, food, and beverage</li>
<li>Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols</li>
<li>Ability to remain calm, poised, and professional under pressure</li>
<li>Flexible schedule, including evenings, weekends, and holidays</li>
<li>Maintain a polished appearance and adhere to uniform and grooming standards</li>
<li>Uphold cleanliness, organization, and sanitation standards in all service areas</li>
</ul>
PHYSICAL DEMANDS: 
<ul>
<li>Ability to stand and walk for extended periods</li>
<li>Ability to lift and carry trays, dishes, glassware, and equipment (up to 25 lbs.)</li>
<li>Manual dexterity for precise service techniques</li>
<li>Must wear required personal protective equipment per job responsibilities</li>
</ul>
This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.

Seasonal PM Server - Ambassador Hotel KC

Why Work at Ambassador Hotel Kansas City?
 At Ambassador Hotel Kansas City, Autograph Collection, we offer more than just a workplace—we provide a dynamic environment where exceptional service meets a passion for hospitality. Located in the heart of downtown Kansas City, our boutique luxury hotel blends historic charm with modern elegance, creating unforgettable experiences for both guests and curators. The Ambassador features 43 beautifully appointed guest rooms, the acclaimed Lonnie’s Reno Club, an intimate jazz lounge celebrating Kansas City’s musical legacy, and The American Reserve, a sophisticated dining experience. With stylish event spaces and a culture of excellence, working at the Ambassador means being part of a team that values innovation, hospitality, and making every moment memorable.
 
With the excitement of the FIFA World Cup 2026 coming our way, we’re hiring seasonal team members to help deliver unforgettable guest experiences. This is your chance to be part of a high-energy, fast-paced environment during one of the world’s biggest events.
 Join us for a season you won’t forget!
 Future seasonal opportunities available as well!
 
DEPARTMENT: Food and Beverage
 REPORTS TO: Restaurant Manager
 STATUS: Non-Exempt
 
POSITION SUMMARY: 
If a station in the dining room is a symphony, the server is its conductor. Servers are responsible for leading and maintaining communication between the entire service team, while also being the primary presence at the table. Servers must be able to delegate and prioritize quickly and constantly. Servers take control and ownership of every guest’s experience. Servers have a high degree of emotional intelligence and deliver thoughtful, empathy-driven service as a result of this. They have a strong, confident presence at the table that is derived from their comprehensive food, wine and spirits knowledge.
 
RESPONSIBILITIES: 
<ul>
<li>Greets guests within 1 minute of being seated.</li>
<li>Leads guests through all aspects of the dining experience.</li>
<li>Provides gracious and professional food and beverage service in an efficient manner. Also responsible for answering questions, suggestively selling, and creating an upbeat atmosphere for guests.</li>
<li>Must be knowledgeable of the menu, brands, prices and options, as wells the restaurant’s promotions and specials.</li>
<li>Takes guest beverage and/or food orders and inputs orders accurately in the point-of-sale (POS) system.</li>
<li>Communicates all allergy and dietary restriction information clearly on tickets.</li>
<li>Retrieves and delivers food and beverage orders in a timely manner.</li>
<li>Replenishes beverages and ensure guest satisfaction throughout the meal service.</li>
<li>Serves alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.</li>
<li>Clears plates at the appropriate time and always asks for help in doing so when the clear can’t be completed by one person.</li>
<li>Responsible for crumbing the table whenever it is appropriate during the meal.</li>
<li>Makes certain the serving station is well-stocked at all times.</li>
<li>Presents the check and responsible for all transactions including receiving payment and accurately counting back change.</li>
<li>Keeps the table areas and bar clean, orderly and properly stocked. Clears and resets tables.</li>
<li>Gives every table a sincere thank you and farewell.</li>
<li>Responds graciously to guest service issues and reports the situation to Restaurant Management.</li>
<li>Conduct oneself in a professional manner with the awareness that all actions and communications are within guests’ view.</li>
<li>Maintains a sincere, positive, pleasant and enthusiastic attitude provides our customers with the highest quality care and service.</li>
<li>Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul>
<li>Ability to think and communicate clearly in high pressure situations.</li>
<li>Ability to move quickly and gracefully throughout the dining room.</li>
<li>Demonstrate basic math skills with excellent reading, writing and verbal communication skills.</li>
<li>Knowledgeable of the menu, ingredients and cooking techniques. Knowledgeable of drink recipes and pricing.</li>
<li>Ability to confidently make food and beverage pairing recommendations.</li>
<li>Ability to execute professional wine service.</li>
<li>Knowledgeable of pre-check register operation.</li>
<li>Knowledgeable of computer operations and ordering procedures.</li>
<li>Knowledgeable of basic sanitation.</li>
<li>Ability to effectively communicate effectively with customers, co-workers and supervisors.</li>
<li>Ability to maintain excellent attendance and punctuality.</li>
</ul>
EXPERIENCE: 
<ul>
<li>Previous bartending, serving and/or customer service experience.</li>
</ul>
PHYSICAL DEMANDS
 <ul>
<li>Ability to stand and exert fact paced mobility for periods of 4 hours or more with a high energy level</li>
<li>Abe able to lift 15-30 pounds, and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.</li>
</ul>
This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Seasonal AM Server - Ambassador Hotel KC

Marriott International

<div>Additional Information 
Job Number26034673 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ben Autograph Collection, 251 N Narcissus Ave, West Palm Beach, Florida, United States, 33401 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
Expiration Date: 05/04/2026
<div>Additional Information: This hotel is owned and operated by an independent franchisee, Concord Hospitality Enterprises Company. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel&rsquo;s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. 
Why us?
At The Ben, West Palm Beach, every corner tells a story. Inspired by the legendary Byrd &ldquo;Birdie&rdquo; Dewey and her famed Ben Trovato Estate, our Autograph Collection hotel blends modern luxury with creativity, sophistication, and a spirit of individuality that feels Exactly Like Nothing Else.
Perched along the Intracoastal Waterway in the heart of downtown West Palm Beach, The Ben invites guests to immerse themselves in refined coastal living. Guests gather at Proper Grit , our signature whisky and supper club&ndash;inspired restaurant, or ascend to Spruzzo , our rooftop Mediterranean lounge offering sweeping waterfront views. Every space reflects thoughtful design, elevated service, and an atmosphere where hospitality feels both personal and extraordinary.
The Ben is stepping into a world where luxury is intentional, style has substance, and service is an art form. This is a place for professionals who take pride in presence, pursue excellence, and thrive in an environment where every detail matters.
At The Ben, you don&rsquo;t simply work in luxury&mdash;you help define it.
We are fully loaded with perks. Take a look at some of them below:<ul><li>️ Medical, dental, &amp; vision insurance</li><li>️ Winter Housing Stipend</li><li>️ Recreational benefits, either employer sponsored ski pass or end of season bonus</li><li>️ Health savings and flexible spending accounts</li><li>️ Basic Life and AD&amp;D insurance</li><li>️ Paid time off for vacation, sick time, and holidays</li><li>️ Eligible to participate in the Company&rsquo;s 401(k) program with employer matching</li><li>️ Employee Assistance Program</li><li>️ Tuition Reimbursement</li><li>️ Great discounts on Hotels, Restaurants, and much more.</li></ul>
Job Overview
The Guest Experience Ambassador is a highly visible luxury hospitality professional dedicated to crafting seamless, personalized in-room experiences for guests throughout their stay.
Assigned to approximately 30 rooms daily , the Ambassador serves as the floor&rsquo;s host, concierge, and service liaison , ensuring every moment&mdash;from arrival to departure&mdash;is executed with quiet precision and genuine warmth.
Working from 11:00 AM to 7:00 PM , this role requires exceptional awareness, emotional intelligence, and operational discipline. The Ambassador anticipates guest needs before they are expressed, coordinates services discreetly across departments, and ensures every detail of the guest environment reflects the highest standards of luxury hospitality.
This role embodies the art of anticipatory service&mdash;gracious, intuitive, and effortlessly refined.
Responsibilities
Key Responsibilities Curated Arrival Experience<ul>
<li>Coordinate in real time with the Front Desk regarding room assignments, arrivals, and guest preferences.</li>
<li>Ensure amenities are thoughtfully prepared and presented prior to guest arrival.</li>
<li>Welcome guests upon arrival to the floor with warmth, confidence, and discretion.</li>
<li>Escort guests when appropriate, introducing the room experience and confirming service preferences.</li>
<li>Provide direct contact information to create ease, accessibility, and personalized service throughout the stay.</li></ul>
In-Room Experience Stewardship<ul>
<li>Conduct detailed inspections of all assigned stayover rooms with a focus on presentation, precision, and luxury-level standards.</li>
<li>Monitor departures and coordinate closely with Housekeeping to support seamless room turnover.</li>
<li>Review minibar consumption and ensure accurate communication with the appropriate departments.</li>
<li>Maintain impeccable corridor presentation and ensure prompt tray removal and service follow-up.</li></ul>
Service Coordination &amp; Guest Advocacy<ul>
<li>Serve as the communication hub between Front Desk, Housekeeping, Engineering, and In-Room Dining during peak operational hours.</li>
<li>Anticipate service opportunities and resolve concerns before they impact the guest experience.</li>
<li>Coordinate service delivery discreetly while maintaining the guest&rsquo;s sense of ease and privacy.</li>
<li>Utilize technology and internal systems to ensure seamless, efficient service coordination.</li></ul>
Qualifications
Candidate Profile
The ideal Guest Experience Ambassador brings presence, polish, and genuine care to every interaction.
You are someone who naturally reads a room, understands subtle cues, and takes pride in delivering hospitality that feels personal, refined, and effortless.
Preferred qualities include:<ul>
<li>Exceptional interpersonal presence and confidence in guest-facing environments</li>
<li>Highly detail-oriented with strong operational discipline</li>
<li>Calm and composed in high-occupancy, fast-paced settings</li>
<li>Natural emotional intelligence and guest awareness</li>
<li>Passion for anticipatory service and luxury hospitality standards</li>
<li>Ability to communicate clearly and collaborate across departments</li></ul>
Luxury hotel, lifestyle property, or high-touch hospitality experience is strongly preferred.<div> 
</div><div>
</div><div>Benefits Unlimited paid time off Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit Eligible to enroll in dental insurance with employer contribution towards premiums &amp; vision insurance Eligible to participate in the Company&rsquo;s 401(k) program with employer match Eligible to enroll in Health savings accounts or Flexible Spending Accounts Company paid Basic Life and AD&amp;D insurance coverage, with option to enroll in additional coverage Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance Company-paid short-term disability WINFertility guidance for those enrolled in Sage medical plan Calm Health Application Subscription Tuition Reimbursement of up to $2,000 per calendar year Employee Assistance Program Great discounts on Hotels, Restaurants, and much more.</div><div>
</div><div>$55,000.00/Yr</div> 
This company is an equal opportunity employer.
frnch1
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today&rsquo;s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative &ndash; in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Guest Experience Ambassador (Floor Manager) - The Ben Hotel, Autograph Collection

Why Work at Ambassador Hotel Kansas City?
 At Ambassador Hotel Kansas City, Autograph Collection, we offer more than just a workplace—we provide a dynamic environment where exceptional service meets a passion for hospitality. Located in the heart of downtown Kansas City, our boutique luxury hotel blends historic charm with modern elegance, creating unforgettable experiences for both guests and curators. The Ambassador features 43 beautifully appointed guest rooms, the acclaimed Lonnie’s Reno Club, an intimate jazz lounge celebrating Kansas City’s musical legacy, and The American Reserve, a sophisticated dining experience. With stylish event spaces and a culture of excellence, working at the Ambassador means being part of a team that values innovation, hospitality, and making every moment memorable.
 
With the excitement of the FIFA World Cup 2026 coming our way, we’re hiring seasonal team members to help deliver unforgettable guest experiences. This is your chance to be part of a high-energy, fast-paced environment during one of the world’s biggest events.
 Join us for a season you won’t forget!
 Future seasonal opportunities available as well!
 
DEPARTMENT: Food and Beverage
 REPORTS TO: Restaurant Manager
 STATUS: Non-Exempt
 
POSITION SUMMARY: 
The Server Assistant is the Server’s right hand. Server Assistants must be acutely in tune to the flow of service within their station and know where in the cycle each table falls. The Server Assistant welcomes and accommodates guest’s needs and is responsible for set up, service, and clean-up of appropriate service items according to company standards and safety and sanitation policies. Must be in constant communication with the Server, be a graceful presence at the table, and have an eye for detail.
 
RESPONSIBILITIES: 
<ul>
<li>Assists Servers and Hosts in properly serving food and beverages when requested.</li>
<li>Responsible for water service and maintenance of water levels throughout the meal.</li>
<li>At the appropriate time, clears, cleans and resets tables with service wares in keeping with company and proper sanitation standards to ensure they are ready for the next guest.</li>
<li>Responsible for crumbing tables, as directed by the Server.</li>
<li>Transports dirty tableware from the dining room to the dish drop area and sorts accordingly.</li>
<li>Maintains stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. Wipes down booths and chairs. Moves tables and chairs and clean floors as necessary.</li>
<li>Folds napkins, polishes silver, and replenishes condiments. Maintains an organized and fully stocked side-stand within each shift.</li>
<li>Ensures the dining room, waiting and service area are clean, stocked and visually appealing.</li>
<li>Responds immediately and graciously to guest service issues and reports the situation to the appropriate Server or Manager on Duty.</li>
<li>Maintains an acceptable appearance for station and surrounding area.</li>
<li>Responsible for special cleaning projects i.e., dusting, polishing, scrubbing walls, as determined by weekly needs.</li>
<li>Additional tasks and responsibilities may be assigned at the discretion of the Manager.</li>
<li>Maintains communication and teamwork with all co-workers and supervisors.</li>
<li>Conducts oneself in a professional manner with the awareness that all actions and communications are within guest view.</li>
</ul>
KNOWLEDGE, SKILLS AND ABILITIES: 
<ul>
<li>Ability to think and communicate clearly in high pressure situations.</li>
<li>Ability to move quickly and gracefully throughout the dining room.</li>
<li>Growing knowledge of the restaurant’s menu, ingredients and cooking techniques. Knowledge of all glassware types.</li>
<li>Ability to maintain regular attendance and be punctual in a complete uniform for any scheduled shift.</li>
<li>Knowledgeable of basic sanitation.</li>
<li>Knowledgeable of computer operations and ordering procedures.</li>
<li>Ability to communicate effectively with guests, co-workers, and supervisors.</li>
<li>Ability to absorb large amounts of information quickly: service procedures, menus, and dining room floor plan, register operation.</li>
<li>Ability to maintain excellent attendance and punctuality.</li>
</ul>
EXPERIENCE: 
<ul>
<li>Previous restaurant serving and/or customer service experience.</li>
</ul>
PHYSICAL DEMANDS: 
<ul>
<li>Ability to walk and stand throughout an eight-hour shift.</li>
<li>Ability to lift, balance and carry large, oval dining room service trays.</li>
<li>Must be able to lift, push, pull and move up to 40lbs.</li>
</ul>
REQUIRED PERSONAL PROTECTIVE EQUIPMENT: 
<ul>
<li>Closed toe, non-canvas and non-skid soled shoes.</li>
</ul>
This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Seasonal Server Assistant - Ambassador Hotel KC

Coastal International Security

<div><h1 class="jobSectionHeader">Guest Safety Ambassador - Luxury Hotel Environment</h1>
Company: Coastal International Security, Inc. 
Location: Fort Worth, TX 76107 (Cultural District)
 
Compensation: From $19.50/hr Job
 
Type: Part-Time Schedule: FridaySaturday | 6:00 PM - 2:00 AM<h2 class="jobSectionHeader">
About the Role</h2>
At Coastal International Security, we don't just provide security - we represent presence, professionalism, and the poise expected in five-star environments. Our Guest Safety Ambassadors are the face of both Coastal and our client, blending safety awareness with elevated guest service to ensure every encounter is smooth, respectful, and on standard.
This position is ideal for candidates who understand that appearance, tone, and demeanor are just as important as vigilance and sound judgment. If you carry yourself with confidence, treat every guest interaction as an opportunity to elevate the experience, and take pride in representing a luxury brand, we want to hear from you.<h2 class="jobSectionHeader">
Mandatory Requirements - Must Meet All to Be Considered</h2><ul><li>
Active Texas Security License (Guard Card)</li><li>
Active TOPS Card - required at time of application; candidates without a current TOPS Card will not be considered</li><li>
Proven experience in hospitality, guest services, or professional security</li><li>
Availability to work Friday and Saturday nights, 6:00 PM - 2:00 AM, including holidays</li></ul><h2 class="jobSectionHeader">
What You'll Do</h2><ul><li>
Greet and assist guests, visitors, and staff with warmth, professionalism, and a five-star standard of service</li><li>
Maintain polished grooming, posture, and presentation consistent with luxury client standards at all times</li><li>
Monitor access points and surveillance systems with discretion and attentiveness</li><li>
Conduct thorough property patrols and maintain accurate, detailed incident reports</li><li>
Enforce site safety and guest-service protocols consistently and respectfully</li><li>
De-escalate situations with composure and sound judgment, prioritizing guest experience throughout</li><li>
Partner with hotel management, law enforcement, or emergency responders when required</li><li>
Uphold a confident, approachable, and calm presence in all guest-facing interactions</li></ul><h2 class="jobSectionHeader">
What You Bring</h2>
Required:<ul><li>
Active Texas Security License (Guard Card)</li><li>
Active TOPS Card</li><li>
Demonstrated experience in hospitality, guest services, or professional security environments</li><li>
Strong interpersonal and communication skills</li><li>
Professional appearance and command presence befitting a luxury hotel setting</li><li>
Reliability, integrity, and accountability - consistently, not occasionally</li><li>
Ability to remain composed under pressure while maintaining client-facing poise</li></ul>
Preferred:<ul><li>
CPR, First Aid, or formal de-escalation training</li><li>
Prior experience in a luxury hotel, resort, or upscale venue environment</li><li>
At least one professional reference available upon request</li></ul><h2 class="jobSectionHeader">
Important Notice</h2>
All employment offers are contingent upon successful completion of onboarding, licensing verification, and uniform/appearance review in accordance with Coastal and client presentation standards. A professional reference is required prior to hire.<h2 class="jobSectionHeader">
Why Coastal International Security</h2><ul><li>
Represent a company trusted by premier luxury hospitality brands</li><li>
Work in an upscale, professional environment where your presence and service make a real difference</li><li>
Build your professional credibility in settings where standards are high and recognition follows</li><li>
Join a team that values integrity, client partnership, and doing the job right</li></ul>
Coastal International Security, Inc. is an Equal Opportunity Employer.</div>

Guest Safety Ambassador – Luxury Hotel

NexDine

<div>Who We Are:
NEXDINE Hospitality&rsquo;s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.
Job Details
Position: Housekeeping Ambassador
Location: Westborough, MA
Schedule: Varies
Pay Rate: $16.00 - 17.00/hr
Pay Frequency: Weekly &ndash; Direct Deposit
What We Offer You:<ul><li>
Generous Compensation &amp; Benefits Package</li><li>
Health, Dental &amp; Vision Insurance</li><li>
Company-Paid Life Insurance</li><li>
401(k) Savings Plan</li><li>
Paid Time Off: Vacation, Holiday, Sick Time</li><li>
Employee Assistance Program (EAP)</li><li>
Career Growth Opportunities</li><li>
Various Employee Perks and Rewards</li></ul>
Job Summary:
The Housekeeping Ambassador cleans and maintains assigned area(s) to meet customer and client satisfaction. Essential functions and responsibilities of the position may vary by location based on client requirements and business needs.
Essential Functions and Key Tasks:<ul><li>
Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, federal, and XENDELLA regulations</li><li>
Maintains a clean and orderly environment to protect the safety and health of others</li><li>
Properly cleans and maintains housekeeping equipment</li><li>
Cleans assigned areas to XENDELLA and client standards and requirements</li><li>
Follows procedures for storage and disposal of trash and transports it to designated areas</li><li>
Reports maintenance concerns to appropriate personnel</li><li>
Secures the facility, ensuring building is locked/unlocked as required</li><li>
Ensures security of company/client assets</li><li>
Other duties and tasks as assigned by manager</li></ul>
Qualifications:<ul><li>
Dependable and excellent customer service skills</li><li>
Frequent lifting, carrying, pushing, or pulling</li><li>
Must be able to follow basic safety procedures and precautions due to physical risks and exposure to hazardous chemicals</li></ul>
Previous experience is helpful but not required</div>

Housekeeping Ambassador

Reimagined Parking

<div>
 
 Address: 1 Terminal Dr, Middletown, PA 17057
 
 
 Job Title: Ambassador
 
 
 Pay: $15/hr.
 
 
 Shift: Overnight
 
 
 
 The Garage Ambassador greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. Depending on the needs of the location the Garage Ambassador provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, and troubleshoot and parking equipment that is malfunctioning. The Garage Ambassador works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Must be flexible to work nights Monday-Sunday, Holidays and special events.
 </li>
 <li>
 Greet arriving and departing guests in a friendly and courteous manner.
 </li>
 <li>
 Act as traffic controller to direct incoming guests to available parking spaces.
 </li>
 <li>
 Perform vehicle counts on location throughout shift to ensure garage does not over fill available spaces.
 </li>
 <li>
 Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies.
 </li>
 <li>
 Control traffic at entrances and exits as needed; provide assistance to guests who have forgotten where they parked.
 </li>
 <li>
 Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Garage Manager or Operations.
 </li>
 <li>
 Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager
 </li>
 <li>
 Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead.
 </li>
 <li>
 Always communicate professionally with guests, client, and teammates.
 </li>
 <li>
 Employee must be able to perform essential functions of the position with or without reasonable accommodations.
 </li>
 <li>
 Basic knowledge of the parking system to add, cancel or reset key cards.
 </li>
 <li>
 Oversee upkeep of the garage &ndash; look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.
 
 
 </li>
 </ul>
 Skills, Knowledge and Expertise
 
 
 <ul>
 <li>
 At least 18 years of age
 </li>
 <li>
 Excellent customer service and communication skills
 </li>
 <li>
 Ability to verbally communicate with guests
 </li>
 <li>
 Previous customer service experience, preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Join our team and enjoy an outstanding benefits package, including:
 
 
 
 (Full Time Only)
 
 
 
 
 Generous Paid Time Off
 
 : Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
 
 
 
 Comprehensive Health Plans
 
 : Access top-notch Medical, Dental, and Vision coverage for you and your family.
 
 
 
 Life and Disability Insurance
 
 : Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
 
 
 
 401(k) Plan
 
 : Benefit from a generous employer match with immediate vesting to help you save for retirement.
 
 
 
 Employee Assistance Program:
 
 Access behavioral Health Care to assist with personal needs for you and your family members.
 
 
 
 Parental and Caregiver Leave
 
 : Enjoy time off to support your growing family or care for loved ones.
 
 
 
 (Part Time)
 
 
 
 
 401(k) Plan
 
 : Benefit from a generous employer match with immediate vesting to help you save for retirement.
 
 
 
 Sick Time Off
 
 : Prioritize your health and well-being with paid sick leave based on state laws and regulations.
 
 
 
 Employee Assistance Program:
 
 Access behavioral Health Care to assist with personal needs for you and your family members.
</div>

Overnight Ambassador Harrisburg Airport

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