guest services assistant

Marriott International

&nbsp;Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.No matter what position you are in, there are a few things that are critical to success   creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts   to get it right for our guests and our business each and every time.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.&nbsp;

Guest Services Assistant

Wimbledon

We are excited to launch The AELTC's Championships Development Programme 2026. We are committed to creating more entry level roles in the sports and events industry and offering exposure to the internal workings of delivering a world-leading sports event.<br><br> We have opportunities available in a wide range of business areas including Operations, Recruitment, Professional Tennis, Estate Development and many more. Throughout the business we are passionate about creating an outstanding experience for our members, employees, year-round guests, and everyone who visits The Championships. So, if you share our passion and have a guest-focussed approach, we'd love to hear from you.<br><br> The programme will start on 04 February 2026 for a fixed period working on a full-time basis Monday to Friday with occasional weekends and longer working hours during The Championships (29 June 2026 - 12 July 2026). You can find more information about each rolebelow, listed by Department.If shortlisted, you will be invited to attend an in person Assessment Centre at The AELTC on Tuesday 18 November or Wednesday 19 November.<br><br> <b>What Are We Looking For?</b><ul><li> Enthusiasm and a positive attitude, with a strong willingness to learn and grow</li><li> Excellent written and verbal communication skills, with confidence in engaging with others</li><li> Proficiency in Microsoft Office, including Outlook, Excel, and Word</li><li> Strong numeracy skills and a high level of accuracy in data entry</li><li> A commitment to upholding our core values of Heritage, Integrity, Respect, and Excellence</li><li> The ability to work effectively both independently and as part of a team- flexibility is key, as our roles may involve remote work from home as well as on-site work at Wimbledon</li><li> Applicants must be 18 years or older and have the right to work in the UK (without the requirement for sponsorship)</li><li> These roles are open to all individuals, and you do not need to be an undergraduate to apply</li></ul> <b>What We Offer</b><ul><li> The opportunity to be part of a world-renowned sporting event</li><li> A competitive salary aligned with London Living Wage</li><li> Paid overtime during the lead-up to and throughout The Championships</li><li> Complimentary lunch, access to on-site gym facilities, and free parking on a daily basis</li><li> Ongoing training and professional development opportunities</li><li> Organised social events and team engagement activities</li></ul> Club Department <b>Club Office Assistant (February to September)</b><br>In this role you will work in the Club Office team to provide an excellent service to our Members. You will support both the Membership & Communications Manager and the Events Manager with Club Office administration and reception duties: weekly newsletters, updating noticeboards, preparing gifts, answering the phones, managing the Club Office email inbox, making name badges, preparing tickets and organising food and drink bookings. You will assist with the planning and delivery of social events as well as an exciting 3-day Members event after The Championships welcoming 150 tennis players from around the world.<br><br> Estate Department <b>Energy & Environment Assistant (February to September)</b><br>The Energy and Environment team form part of the Estates Department and are responsible for leading the drive for net zero carbon emissions and nature positive outcomes across the organisation. On this journey, we have delivered projects such as the decarbonisation of the Aorangi Building by removing fossil fuel energy sources; wildflower planting across swathes of the estate and converting kitchens form gas power to renewable electricity. This role offers a unique opportunity to gain hands-on experience in client-side energy and environmental sustainability. Key focus points could include supporting the development of an energy management system, administering ecological surveys in Wimbledon Park or supporting the sustainability communications strategy and carbon reporting. You'll have the chance to get hands on experience in the field of sustainability, making it an ideal position for those looking to break into or broaden their expertise in the field.<br><br> Finance Department <b>Debenture Office Assistant (February to July)</b><br><br> This placement will support the team who are responsible for managing the relationships with debenture holders, one of our most premium guest groups. This guest group own debenture tickets for Centre Court and/or No.1 Court and have access to exclusive areas during The Championships. The team provide a range of services to these high-net worth individuals throughout the year and during The Championships. You will play an important part in delivering a world-class guest experience to them. This will involve connecting with them by phone and email to resolve their queries, supporting on a range of administrative tasks, maintaining records on databases, creating web and communications copy, assisting with planning engaging host training sessions and supporting with the organisation of two large scale events outside of The Championships. You will be highly detail orientated, confidently thrive in guest facing situations, have strong communication skills and enjoy working in a fast-paced environment.<br><br> HR Department <b>Recruitment Assistant (February to July)</b><br>In our HR department the Championships Recruitment Team provide a proactive recruitment administration service to attract, develop and retain the best possible talent to support the delivery of The Championships. We employ over 2,100 temporary colleagues each year and in this position you will provide administrative support for the recruitment campaign. This will include assisting with the smooth running of the Assessment Centres, recording right to work documents, monitoring and responding to emails, issuing contracts of employment, following system procedures to onboard new employees, uploading data for accreditation, and collating timesheets and recording hours.<br><br> Marketing & Commercial <b>Guest Research Assistant (February to August)</b><br>The need to understand the behaviours and attitudes of our different audiences year-round, during The Championships, and as global digital guests, has never been more important and this is a great opportunity to see how understanding more about our global audiences affects change across the business. You will support the guest data and insights team with the build, delivery and analysis of all guest insights, building surveys within a survey platform, conducting insight reports and analysing statistics and commentary to generate bespoke reports. We are looking for a data-driven candidate with an interest in analysing and interpreting data and trends.<br><b>Hospitality & Partnerships Assistant (February to August)</b><br>Reporting to our Hospitality Manager, you will assist with implementing a corporate hospitality operation for The Championships, delivering a best in class and on-brand hospitality offer. This will involve coordinatingsite accessfor contractors and partners, furniture and stock inventories and ordering, managing Suitedeliveries,assisting with hospitality host training, supporting at client and supplier meetings, and administering Official Partner events in the lead up to and during The Championships. You should be prepared for a busy event period supporting clients, accreditation management, point of contact for hospitality hosts, and ensuring that we deliver a premium guest experience, particularly across of our Official Partner hospitality programme.<br><b>Retail Operations Assistant (February to July)</b><br>The Wimbledon Shop is a high-performing retail operation, running four major outlets and ten express shops across the grounds during The Championships and Qualifying. As part of the Buying and Operations team, you'll play a vital role in delivering a world-class retail experience to hundreds of thousands of visitors. This is a hands-on, fast-paced role that offers a unique opportunity to gain experience in large-scale retail operations, logistics, and event delivery. You'll support the team through the build-up, live event, and post-Championships wrap-up working alongside a temporary workforce of over 350 colleagues.<br><br> Operations Department <b>Guest Services Assistant (February to July)</b><br>The operations team is committed to delivering a best in class guest experience for our all of our ticket holders who attend the Championships. The guest experience programme is designed to provide joy and extraordinary moments throughout a guests visit to our Grounds and this position will play a key part in helping to deliver this. As part of the role you will be involved in preparing our guest service teams for the Championships, supporting the operational delivery on the ground, helping to deliver the guest services (accessibility, information points, lost property) and responding to guest inquires in a professional and timely manner.<br><b>Museum Collections Assistant (February to August)</b><br>The Museum & Collections team is responsible for the historic collection held by Wimbledon Lawn Tennis Museum. The collection consists of over one million items that tell the story of lawn tennis and The Championships. The purpose of this role is to support the Museum & Collections team to create access to the historic collection through collections care and documentation. This position will include cataloguing items on our collections management system, carrying out collections research to improve incomplete documentation, and ensuring items are stored in appropriate way. During The Championships, you will assist with processing items collected to represent that year's tournament . click apply for full job details<img src="https://www.jobg8.com/Tracking.aspx?BrmZWvLiuv5WmmBEg1rs9wHQ3Scw1jHws" width="0" height="0" />

Championships Development Programme 2026

Glow Beauty On Demand

<br> <br>Quick Summary<br>Bvlgari Resort Dubai is seeking a Guest Services Associate to deliver exceptional service experiences for luxury travelers. This role is central to maintaining the resort s reputation for elegance, exclusivity, and world-class hospitality.<br> <br>Job Details<br>Location: UAE<br>Location: Dubai<br>Industry: Hospitality / Travel<br>Function: Rooms &amp; Guest Services Operations<br>Gender: Any<br>Candidate Nationality: Any<br>Job Type: Full-time<br> <br>Role Summary<br>As a Guest Services Associate at Bvlgari Resort Dubai, you will play a key role in ensuring guests enjoy seamless and memorable stays in Dubai, UAE. The position involves front-line service delivery, attention to detail, and maintaining the luxury standards expected of one of the world s premier resort brands.<br> <br>What You ll Do<br> <br>* Welcome and assist guests on arrival, ensuring smooth check-in and check-out processes.<br>* Handle guest inquiries with professionalism, providing accurate information on resort services and Dubai attractions.<br>* Support the rooms and guest services team in daily operations.<br>* Ensure guest requests and issues are managed promptly and effectively.<br>* Maintain the highest standards of service, cleanliness, and presentation in line with brand expectations.<br> <br>Ideal Profile<br> <br>* Previous experience in guest services or front-of-house roles in a luxury hospitality environment.<br>* Excellent communication and interpersonal skills.<br>* Strong attention to detail and ability to anticipate guest needs.<br>* Fluency in English; additional languages are an advantage.<br>* Flexible, team-oriented, and able to work in a fast-paced resort setting.<br><br>

Guest Services Associate

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Saudi Arabia
</div></div><div><div>Province/City
</div><div>Jeddah
</div></div><div><div>Hiring Entity
</div><div>Rosewood Jeddah
</div></div><div><div>Department
</div><div>Rooms - Heart of House
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div></div><div><div><div><div><div><p><b>JOB DESCRIPTION</b></p></div><ul><li>Ensures that a list of direct telephone numbers for all rooms and function rooms is always available
</li><li>Takes note of information, updates, and instruction by the Butler Supervisor.
</li><li>Aware of Butler schedule, assigned floor and Mobile numbers.
</li><li>Take note of information on memo board and training board
</li><li>Goes through the B. C. C. logbook and take note of information concerning guests
</li><li>Record the weather forecast
</li><li>Check guest arrival details and coordinate with Butlers and share Sag report
</li><li>Takes in depth hand over from the B. C. C. Coordinator
</li><li>Maintain his/her working area clean and tidy and supplies well stocked
</li><li>Coordinate with the maintenance to fix faulty equipment
</li><li>Answering all incoming calls as per set standard
</li><li>Attending all the guest calls and coordinate with Butlers as well as concerning departments
</li><li>Follow up on all guest request and ensure it&rsquo;s done
</li><li>Coordinate all the guest requests through the Butler and follow up and make sure is done
</li><li>Maintain all telephone extension and direct telephone for each room
</li><li>Aware of all prayer times daily
</li><li>Taking guest wake up calls and registered with any special request of preferred drink while giving the morning call
</li><li>Maintain all the guests wake up calls and inform the guest the weather forecast.
</li><li>Reports any problems to the Butler supervisor in his absence to the assistant head Butler.
</li><li>Informs the housekeeping of all rooms that require service.<br>
</li></ul></div></div></div></div></div><div></div><br>
<div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Rosewood Jeddah is situated in the heart of Jeddah&rsquo;s Corniche in the fashionable northern corner of the city within easy reach of key business, diplomatic and designer shopping districts. The hotel itself is a distinctive modern building situated along the shores of the Red Sea with memorable views from the hotel&rsquo;s guestrooms and luxury facilities, making it a popular destination for a Saudi Arabia vacation. The hotel&rsquo;s name is inspired by the traditional culture and architecture of the city of Jeddah. The city&rsquo;s history dates back more than two thousand years. As a major port on the Red Sea, Jeddah has been a destination on many adventurers&rsquo; voyages and journeys. Unesco described the oldest areas of Jeddah as a unique example of the historic urban architecture of the Mediterranean and the Arabian Peninsula. At Rosewood Jeddah the very best of modern design and technology is combined with the heritage, culture and traditions of the kingdom. The hotel appeals to both business and leisure travelers offering elegance and unparalleled personal service. One of the finest hotels in Jeddah and Saudi Arabia, Rosewood Jeddah was the first hotel in Jeddah to offer 24-hour butler service for all rooms. The hotel&rsquo;s 127 rooms and suites are thoughtfully furnished and many offer stunning views of the Red Sea.</div></div></div></div></div></div>

Guest Service Associate

Farah Experiences

<div><ul><li><p>Welcome guests in a friendly and professional manner
</p></li><li><p>Engage each guest as a unique individual and listen attentively to their requests
</p></li><li><p>Manage and maintain queue lanes efficiently
</p></li><li><p>Sell tickets and other products via a computerised Point of Sale (POS) system
</p></li><li><p>Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies
</p></li><li><p>Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
</p></li><li><p>Maintain awareness and adherence to company&acirc;&euro;&trade;s cash handling policies
</p></li><li><p>Maintain knowledge and awareness of ongoing promotions
</p></li><li><p>Provide pricing, promotion, shows, rides &amp; attractions information and suggestions to guests, keeping them well informed to enhance/maximise the guest experience
</p></li><li><p>Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
</p></li><li><p>Proactively anticipate, listen to guest&acirc;&euro;&trade;s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company&acirc;&euro;&trade;s guest complaint policy
</p></li><li><p>Efficiently manage turnstiles to ensure guests are able to enter/leave the park with ease by holding a valid ticket/pass
</p></li><li><p>Efficiently manage all guest services operational areas
</p></li><li><p>Manage lost and found counter according to company&acirc;&euro;&trade;s lost and found policy
</p></li><li><p>Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
</p></li><li><p>Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety
</p></li><li><p>Work outdoors, in extreme temperatures, wet, humid or windy conditions caused by weather (YWW)
</p></li><li><p>Fondly bid farewell to all guests exiting the park
</p></li></ul><p><b>Essential:
</b></p><ul><li><p>English proficiency (spoken &amp; written)
</p></li><li><p>Basic computer knowledge
</p></li><li><p>Ability and genuine willingness to entertain/engage guests
</p></li><li><p>Flexibility
</p></li><li><p>High levels of respect and integrity
</p></li></ul><p><b>Desirable:
</b></p><ul><li><p>Theme park/water park experience
</p></li><li><p>Higher secondary or equivalent</p></li></ul></div><p></p>

THE PALAVRA RESORT W.L.L

<p><b>Position Summary</b></p><p>The Bellboy is responsible for providing courteous, professional, and efficient assistance to guests upon arrival and departure. This includes handling luggage, escorting guests to rooms, delivering messages or packages, and ensuring a smooth and pleasant guest experience.</p><p><b>Key Responsibilities</b></p><p><b>1. Guest Assistance</b></p><ul><li>Greet guests warmly upon arrival and assist with unloading luggage from vehicles.</li><li>Escort guests to their rooms, explain room features, and provide hotel information.</li><li>Handle guests&rsquo; luggage efficiently during check-in and check-out.</li><li>Assist guests with directions, transportation arrangements, and general inquiries.</li></ul><p><b>2. Luggage &amp; Deliveries</b></p><ul><li>Safely store and retrieve luggage in the luggage room as required.</li><li>Deliver packages, messages, or amenities to guest rooms promptly and accurately.</li><li>Ensure guests&rsquo; belongings are handled with care and confidentiality.</li></ul><p><b>3. Lobby &amp; Entrance Management</b></p><ul><li>Maintain cleanliness and order in the lobby and entrance areas.</li><li>Assist in keeping the main entrance clear and welcoming for arriving and departing guests.</li><li>Coordinate with the front desk and concierge for guest arrivals and departures.</li></ul><p><b>4. Guest Service &amp; Communication</b></p><ul><li>Provide courteous and prompt assistance at all times.</li><li>Respond to guest requests professionally and ensure timely follow-up.</li><li>Report any guest concerns or maintenance issues to the front office immediately.</li></ul><p><b>5. Safety &amp; Procedures</b></p><ul><li>Adhere to hotel safety and security procedures at all times.</li><li>Ensure all guest luggage is properly tagged and tracked.</li><li>Assist during emergencies by following evacuation and safety protocols</li></ul><p>Job Type: Full-time</p>

BELLBOY

Jumeirah

About Jumeirah <p>Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world's most discerning travelers.</p> About Jumeirah Beach Hotel <p>Jumeirah Beach Hotel is Jumeirah's founding property, characterised by its wave like design, set along one of Dubai's most exclusive shorelines. Since its opening in 1997, the resort has become a leading global tourist and family destination. The resort offers a wide range of leisure, wellness, and children's facilities, complemented by a diverse selection of award winning dining experiences.</p> About the Job <p>An exciting opportunity has arisen to join the <b>Rooms Division team</b> at <b>Jumeirah Beach Hotel Dubai.</b></p> Positions Available <ul><li>Guest Services Executives - Front Office</li><li>Senior Guest Services Assistants - Telecommunications</li><li>Guest Relations Executives</li><li>Duty Managers</li><li>Butlers</li></ul> Main Duties and Responsibilities <ul><li>Deliver exceptional, personalized service to all guests in accordance with Jumeirah standards across dining, reception, and concierge areas.</li><li>Anticipate guest needs and respond efficiently to inquiries, special requests, and service requirements.</li><li>Support daily operations within your assigned department, ensuring smooth coordination with colleagues and other departments.</li><li>Maintain high standards of cleanliness, organization, and presentation in all guest facing areas.</li><li>Contribute to an outstanding guest experience by fostering a warm, welcoming atmosphere and promoting teamwork.</li></ul> About you <p>The ideal candidates for these positions will have the following experience and qualifications:</p><ul><li>Minimum of 1-2 years of experience in the same role in a 5 star luxury hotel.</li><li>Strong communication and guest interaction skills, ability to remain calm and professional under pressure.</li><li>Proficient in English and a second language (Russian or European languages are desirable).</li><li>A passion for hospitality and delivering memorable guest experiences.</li></ul> Benefits <p>At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.</p><p>Benefits include:</p><ul><li>Supportive and inclusive work environment</li><li>Access to Learning & Development programs and clear career pathways</li><li>Opportunities for internal mobility within our global network</li><li>Colleague discounts on food, beverage, and hotel stays worldwide</li><li>Company provided shared accommodation</li><li>Comprehensive healthcare and life insurance coverage</li><li>Paid annual leave and flight from your home country</li><li>Performance based incentives tailored to your role</li><li>Competitive tax free salary paid in UAE Dirhams (AED)</li></ul><img src="https://www.jobg8.com/Tracking.aspx?cVAb9OF4hnpp6jmqqoa3KNANjSqLfUWRz" width="0" height="0" />

Rooms Open Day - Jumeirah Beach Hotel

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Guest Services Assistant

Championships Development Programme 2026

Guest Services Associate

Guest Service Associate

Guest Services Associate

BELLBOY

Rooms Open Day - Jumeirah Beach Hotel