guest services associate

Farah Experiences

<div><ul><li>Welcome guests in a friendly and professional manner
</li><li>Engage each guest as a unique individual and listen attentively to their requests
</li><li>Manage and maintain queue lanes efficiently
</li><li>Sell tickets and other products via a computerised Point of Sale (POS) system
</li><li>Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies
</li><li>Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
</li><li>Maintain awareness and adherence to company&acirc;&euro;&trade;s cash handling policies
</li><li>Maintain knowledge and awareness of ongoing promotions
</li><li>Provide pricing, promotion, shows, rides &amp; attractions information and suggestions to guests, keeping them well informed to enhance/maximise the guest experience
</li><li>Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
</li><li>Proactively anticipate, listen to guest&acirc;&euro;&trade;s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company&acirc;&euro;&trade;s guest complaint policy
</li><li>Efficiently manage turnstiles to ensure guests are able to enter/leave the park with ease by holding a valid ticket/pass
</li><li>Efficiently manage all guest services operational areas
</li><li>Manage lost and found counter according to company&acirc;&euro;&trade;s lost and found policy
</li><li>Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
</li><li>Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety
</li><li>Work outdoors, in extreme temperatures, wet, humid or windy conditions caused by weather (YWW)
</li><li>Fondly bid farewell to all guests exiting the park 
</li></ul>Essential:
<ul><li>English proficiency (spoken &amp; written)
</li><li>Basic computer knowledge
</li><li>Ability and genuine willingness to entertain/engage guests
</li><li>Flexibility
</li><li>High levels of respect and integrity
</li></ul>Desirable:
<ul><li>Theme park/water park experience
</li><li>Higher secondary or equivalent</li></ul></div>

Guest Services Associate

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25184629
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Na Marriott International, n&oacute;s nos dedicamos para sermos um empregador que oferece oportunidades iguais, que acolhe todas as pessoas e que fornece acesso a oportunidades. N&oacute;s promovemos ativamente um ambiente em que o hist&oacute;rico &uacute;nico de nossos associados &eacute; celebrado e valorizado. Nossa maior for&ccedil;a est&aacute; na mistura rica de cultura, talento e experi&ecirc;ncia de nossos associados. Estamos comprometidos com um ambiente em que n&atilde;o haja discrimina&ccedil;&atilde;o ou preconceitos em rela&ccedil;&atilde;o a caracter&iacute;sticas protegidas, incluindo defici&ecirc;ncia, status de veterano ou qualquer outra caracter&iacute;stica protegida por lei.
 
 
 
 Combinando um glamour atemporal com um esp&iacute;rito de vanguarda, o St. Regis Hotels &amp; Resorts se compromete com proporcionar experi&ecirc;ncias &uacute;nicas em mais de 50 hot&eacute;is de luxo e resorts nos melhores endere&ccedil;os do mundo. A partir da abertura do hotel St. Regis em Nova York por John Jacob Astor IV, no in&iacute;cio do s&eacute;culo 20, a marca se manteve comprometida com um alto n&iacute;vel de atendimento para os h&oacute;spedes, antecipando suas necessidades, com atendimento prestado por uma equipe de anfitri&otilde;es gentis que combinam sofistica&ccedil;&atilde;o cl&aacute;ssica e sensibilidade moderna, al&eacute;m do nosso caracter&iacute;stico servi&ccedil;o de mordomo. Convidamos voc&ecirc; a explorar carreiras no St. Regis. Ao entrar para o St. Regis, voc&ecirc; se junta a um portf&oacute;lio de marcas da Marriott International.
 
 Esteja
 
 onde pode realizar seu melhor trabalho,
 
 agir
 
 conforme seu prop&oacute;sito,
 
 fazer parte
 
 de uma incr&iacute;vel equipe global e
 
 se tornar
 
 a melhor vers&atilde;o de quem voc&ecirc; &eacute;.
</div>

Guest Services Associate I

Hilton

<div>Guest Service Agent / Associate
A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first impressions of our Guests and, therefore, are responsible for performing the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Guest Service Agents serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous experience in a customer-focused industry</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Calm, efficient, and organized with great attention to detail</li>
<li>Ability to multi-task while maintaining a positive attitude when working with a Guest</li>
<li>Professional manner with an emphasis on hospitality and guest service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous experience in cash handling</li>
<li>Front Office/Concierge experience in the hotel, leisure, and/or entertainment sectors</li>
<li>Conflict resolution experience</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Guest Service Agent / Associate

European Wax Center

About us:At European Wax Center, we&rsquo;re committed to delivering an elevated guest experience through expertise, professionalism, and care. Our Guest Service Associates (GSAs) play a key role in creating a welcoming environment while driving sales performance and supporting daily operations.This position combines hospitality and sales excellence, ideal for individuals who enjoy connecting with guests, achieving measurable goals, and representing a luxury brand known for professionalism and results.Key Responsibilities<ul><li>Provide exceptional guest service from check-in through check-out while maintaining a polished, professional demeanor.</li><li>Educate guests on savings opportunities such as Wax Pass&reg; packages, EWC Brand products and Programs (Rewards, Referral, Promotions, &amp; Platforms)</li><li>Proactively engage in sales conversations to meet and exceed center daily, monthly, and yearly sales quotas</li><li>Accurately manage front-desk operations including scheduling, phone management, payments, and cash handling.</li><li>Maintain a clean, safe, and compliant front-of-house environment consistent with EWC brand and California health and safety standards.</li><li>Collaborate with Wax Specialists and leadership to ensure a seamless, high-quality guest experience.</li></ul>Qualifications<ul><li>Proven sales, hospitality, or customer service experience preferred.</li><li>Strong communication and multitasking skills in a fast-paced environment.</li><li>Professional appearance, punctuality, and reliability</li><li>Goal-driven with the ability to meet and exceed measurable performance expectations.</li><li>Flexible availability, including evenings and weekends.</li></ul>Benefits:<ul><li>Medical coverage for full-time employees (30+ hours per week)</li><li>Paid Training and ongoing professional development</li><li>Paid CA Sick Leave</li><li>Paid Time Off (PTO) for full-time employees (30+ hours per week) after 12 consecutive months of employment</li><li>Associate discounts on waxing services and retail products</li><li>Opportunities for career advancement and leadership growth</li><li>Supportive and professional team environment</li></ul>Job Type: Full-time and part-time positions availableSchedule: Day, evening, and weekend shifts; flexible scheduling availableLocation: European Wax Center &ndash; Daly City, CACompensation: $17.50-$20 hourly wage depending on experienceSubmit your resume and availability to center0134@waxcenter.comor apply online.European Wax Center is an Equal Opportunity Employer. We are committed to building a diverse, equitable, and inclusive workplace where every associate feels valued, respected, and supported. Employment decisions are based solely on qualifications, merit, and business needs, never on race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, age, national origin, ancestry, marital status, medical condition, physical or mental disability, genetic information, military or veteran status, or any other protected characteristic as defined by applicable federal, state, or local law.We also provide reasonable accommodations to qualified individuals with disabilities, applicants with sincerely held religious beliefs, and associates who require pregnancy-related or medical accommodations, in accordance with California&rsquo;s Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA).European Wax Center is proud to be an organization that celebrates diversity, champions fairness, and provides equal opportunity for all.Job Types: Full-time, Part-timePay: $17.50 - $20.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Guest Sales Associate

About us:At European Wax Center, we&rsquo;re committed to delivering an elevated guest experience through expertise, professionalism, and care. Our Guest Experience Sales Experts (GSAs) play a key role in creating a welcoming environment while driving sales performance and supporting daily operations.This position combines hospitality and sales excellence, ideal for individuals who enjoy connecting with guests, achieving measurable goals, and representing a luxury brand known for professionalism and results.Key Responsibilities<ul><li>Provide exceptional guest service from check-in through check-out while maintaining a polished, professional demeanor.</li><li>Educate guests on savings opportunities such as Wax Pass&reg; packages, EWC Brand products and Programs (Rewards, Referral, Promotions, &amp; Platforms)</li><li>Proactively engage in sales conversations to meet and exceed center daily, monthly, and yearly sales quotas</li><li>Accurately manage front-desk operations including scheduling, phone management, payments, and cash handling.</li><li>Maintain a clean, safe, and compliant front-of-house environment consistent with EWC brand and California health and safety standards.</li><li>Collaborate with Wax Specialists and leadership to ensure a seamless, high-quality guest experience.</li></ul>Qualifications<ul><li>Prior sales, hospitality, or customer service experience preferred.</li><li>Strong communication and multitasking skills in a fast-paced environment.</li><li>Professional appearance, punctuality, and reliability</li><li>Goal-driven with the ability to meet and exceed measurable performance expectations.</li><li>Flexible availability, including evenings and weekends.</li></ul>Benefits:<ul><li>Medical coverage for full-time employees (30+ hours per week)</li><li>Paid Training and ongoing professional development</li><li>Paid CA Sick Leave</li><li>Paid Time Off (PTO) for full-time employees (30+ hours per week) after 12 consecutive months of employment</li><li>Associate discounts on waxing services and retail products</li><li>Opportunities for career advancement and leadership growth</li><li>Supportive and professional team environment</li></ul>Job Type: Full-time and part-time positions availableSchedule: Day, evening, and weekend shifts; flexible scheduling availableLocation: European Wax Center &ndash; San BrunoCompensation: $17.50-$20 hourly wage depending on experienceEuropean Wax Center is an Equal Opportunity Employer. We are committed to building a diverse, equitable, and inclusive workplace where every associate feels valued, respected, and supported. Employment decisions are based solely on qualifications, merit, and business needs, never on race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, sexual orientation, age, national origin, ancestry, marital status, medical condition, physical or mental disability, genetic information, military or veteran status, or any other protected characteristic as defined by applicable federal, state, or local law.We also provide reasonable accommodations to qualified individuals with disabilities, applicants with sincerely held religious beliefs, and associates who require pregnancy-related or medical accommodations, in accordance with California&rsquo;s Fair Employment and Housing Act (FEHA) and the Americans with Disabilities Act (ADA).European Wax Center is proud to be an organization that celebrates diversity, champions fairness, and provides equal opportunity for all.Job Types: Full-time, Part-timePay: $17.50 - $20.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Fresno Buick GMC

Overview We are seeking a friendly and dependable Service Porter/Lot Attendant to join our dealership team. This role is essential in providing exceptional guest services, maintaining the dealership lot, and supporting daily operations. The ideal candidate will have a passion for hospitality, strong communication skills, and the ability to handle various customer service tasks efficiently. Experience in dealership operations, driving, and retail math is a plus, along with bilingual abilities to serve a diverse clientele.Duties<ul><li>Greet guests and assist with vehicle arrivals and departures in a courteous manner</li><li>Drive and park customer vehicles safely within parking areas</li><li>Maintain the cleanliness and organization of the dealership lot and surrounding areas</li><li>Assist with vehicle delivery and pickup as needed, supporting delivery driver responsibilities</li><li>Provide excellent customer service by addressing guest inquiries professionally</li><li>Communicate effectively with team members to ensure smooth operations</li><li>Ensure all safety protocols are followed during vehicle movement and lot maintenance</li></ul>Qualifications<ul><li>Previous experience in guest services, hospitality, or dealership environments is preferred</li><li>Valid driver&rsquo;s license with manual transmission experience is highly desirable</li><li>Strong communication skills and the ability to interact professionally with customers and team members</li><li>Bilingual abilities are a plus to assist a diverse customer base</li><li>A positive attitude, strong work ethic, and excellent customer service skills are essential</li></ul>This position offers an opportunity to be part of a dynamic team committed to delivering outstanding guest experiences while supporting dealership operations.Job Type: Full-timePay: $16.50 - $16.90 per hourWork Location: In person

Service Porter/Lot Attendant

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25201655
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Guest Arrival Expert (Concierge)

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Guest Services Associate I

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Service Porter/Lot Attendant

Guest Arrival Expert (Concierge)