guest services associate

Travel + Leisure Co.

<div>We Put the World on Vacation
Travel + Leisure Co. is the world&rsquo;s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. 
Now hiring for Club Wyndham Kingsgate Resort in Williamsburg, VA.
The pay for this full time position is $19/hour plus full benefits. 
 
How You&rsquo;ll Shine: 
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests&rsquo; vacations memorable from registration to checkout. You&rsquo;ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations. 
 
How You'll Make an Impact:<ul><li>
Bring smiles to guests from around the world by providing warm welcomes.</li><li>
Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.</li><li>
Process cash and credit card transactions strictly following established procedures.</li><li>
Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.</li><li>
Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.</li><li>
Reserve and confirm reservations for individuals and/or groups.</li><li>
Provide guests with room rate quotes.</li><li>
Respond to guest inquiries and concerns as quickly and completely as possible.</li></ul> 
What You&rsquo;ll Bring:<ul><li>
Professional appearance and a positive, can-do attitude.</li><li>
Excellent communication skills with the ability to read, write and understand English.</li><li>
Ability to solve problems with minimal supervision.</li><li>
Basic math skills and knowledge of proper cash handling procedures.</li><li>
Ability to multitask and work in a fast paced environment.</li><li>
Strong attention to detail and organization skills.</li><li>
Basic computer and office skills.</li></ul> 
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
<ul><li>Medical</li><li>
Dental</li><li>
Vision</li><li>
Flexible spending accounts</li><li>
Life and accident coverage</li><li>
Disability</li><li>
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)</li><li>
Wish day paid time to volunteer at an approved organization of your choice</li><li>
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)</li><li>
Legal and identify theft plan</li><li>
Voluntary income protection benefits</li><li>
Wellness program (subject to provider availability)</li><li>
Employee Assistance Program</li></ul> 
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you&rsquo;ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what&rsquo;s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.</div>

Guest Services Associate

Destin West Vacations

Destin West Vacation Rentals is seeking a friendly, reliable, and detail-oriented Front Desk AssociateAssociate to join our team. This individual will serve as the first point of contact for both guests and property owners, providing exceptional customer service in a fast-paced vacation rental environment. The ideal candidate will have strong interpersonal skills, a professional demeanor, and a passion for hospitality.Key Responsibilities:Guest Services:<ul><li>Greet and assist vacation guests upon arrival and departure</li><li>Handle guest inquiries, reservations, check-ins/check-outs, and special requests</li><li>Ensure guests have an exceptional stay by addressing concerns promptly and professionally</li><li>Provide local information, recommendations, and assistance with activities</li></ul>Owner Relations:<ul><li>Communicate with property owners regarding bookings, maintenance needs, and guest feedback</li><li>Maintain accurate and up-to-date records for each property and owner preferences</li><li>Coordinate with housekeeping and maintenance teams to ensure units meet owner standards</li></ul>Front Desk Operations:<ul><li>Manage phone and email communications in a courteous and efficient manner</li><li>Handle payment processing, account balances, and daily reports</li><li>Ensure the front desk area is clean, organized, and welcoming</li><li>Utilize reservation and property management software to update booking information and records</li></ul>Qualifications:<ul><li>Prior experience in hospitality, front desk, or customer service preferred</li><li>Strong interpersonal and communication skills</li><li>Ability to multitask and stay calm under pressure</li><li>Escapia and breezeway knowledge a plus</li><li>Basic knowledge of computers and office equipment; experience with property management systems is a plus</li><li>Professional appearance and a positive, team-oriented attitude</li><li>Availability to work weekends, holidays, and flexible shifts as needed</li></ul>Why Join Destin West Vacation Rentals?<ul><li>Work in a beautiful coastal location and a highly desired onsite vacation rental company</li><li>Be part of a dedicated and supportive team</li><li>Help create unforgettable experiences for our guests and owners</li><li>Opportunities for growth within a respected vacation rental company</li></ul>Job Type: Full-timePay: $17.00 per hourBenefits:<ul><li>Dental insurance</li><li>Free parking</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Front Desk Guest Services

PrimeView Hospitality

Overview: We are seeking a professional Guest Service Associate to join our team in providing exceptional customer service and hospitality at our hotel. The Guest Service Associates are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.RESPONSIBILITIES:<ul><li>Approach all encounters with guests and associates in a friendly service oriented manner.</li><li>Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).</li><li>Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel.</li><li>Comply at all times with hotel policies standards and regulations to encourage safe and efficient hotel operations.</li><li>Greet and welcome all guests approaching the Front Desk in accordance with hotel standards; maintain a friendly and warm demeanor at all times.</li><li>Maintain proper operation of the telephone switchboard and ensure that all hotel performance standards are met.</li><li>Handle requests for information mail and messages in an efficient and courteous manner.</li><li>Answer guest inquires about hotel service facilities and hours of operation.</li><li>Answer inquiries from guests regarding restaurants transportation entertainment etc.</li><li>Establish and maintain good communications and team work with fellow associates and other departments within the hotel.</li><li>Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.</li><li>Obtain all necessary information when taking room reservations and follow rate quoting scenario.</li><li>Be familiar with all hotel policies and house rules as well as hospitality terminology.</li><li>Have knowledge of and assist in emergency procedures as required.</li><li>Handle check-ins and check-outs in a friendly efficient and courteous manner.</li><li>Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.</li><li>Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.</li><li>As needed deliver guest items such as luggage, newspapers, messages, packages, amenities or other items requested by guests or team members.</li><li>Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.</li><li>Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds.</li></ul>QUALIFICATIONS:<ul><li>High School diploma or equivalent required; College course work in related field will be an advantage, especially with future promotions and opportunities.</li><li>Experience in a hotel or a related field preferred.</li><li>Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.</li><li>Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.</li><li>Must be able to convey information and ideas clearly.</li><li>Must be able to evaluate and select among alternative courses of action quickly and accurately.</li><li>Must work well in stressful high pressure situations.</li><li>Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.</li><li>Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.</li><li>Must be able to work with and understand financial information and data and basic arithmetic functions.</li><li>Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing.</li><li>Ability to read comprehend and write simple instructions and/or short correspondence and memos.</li><li>Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations.</li><li>An operational knowledge of Microsoft Office suite.</li><li>Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays.</li><li>Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc.).</li><li>Ability to participate in the creation of an enjoyable work environment.</li></ul>Join our team as a Guest Service Associate to contribute to creating memorable experiences for our guests while enjoying a dynamic work environment.Company OverviewThe associates we are seeking are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility .The hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Job Types: Full-time, Part-timePay: From $14.00 per hourAbility to Commute:<ul><li>Streetsboro, OH 44241 (Required)</li></ul>Work Location: In person

Guest Service Associate/Hotel Front Desk

Marriott International

<div>Additional Information 
Job Number26066438 
Job CategoryRooms &amp; Guest Services Operations 
LocationAl Mazraa, Wadi Khadija., Ras Al Khaimah, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant &amp; Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food &amp; Beverage Server) as necessary to resolve guest call, request, or problem. 
Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

RC RAK Al Wadi, Lobby Ambassador

OilStop Drive thru Oil Change

Oilstop wants YOU. $17.00/hr to start, and up to $22.00 within your first year.No experience? No problem! Enjoy onsite training at full pay.Welcome to Oilstop, where joining our family means better pay, better benefits, and a company culture that rewards everyday good work and values team members.All we want? Good people!If you are a people person, the Oilstop family might be a great place for you.Don&rsquo;t hesitate to apply if&hellip;You have experience in Customer Service, Automotive Service, Hospitality, and Guest Services...OR you&rsquo;re simply a nice person with a great attitude!A bit about us:We have each other's backs.We care more about your attitude and values than your experience.We&rsquo;re grateful for our team members and our guests.We serve people with excellence, humbly, with a servant's heart.About the job:As an Oilstop Automotive Service Technician, you will be trained and certified to identify vehicle service needs, perform preventative automotive maintenance, and deliver an outstanding service and hospitality experience for each guest.Our Team Members love our benefits!&middot; Medical/Dental Benefits&middot; 401k Retirement Plan&middot; Employee Discounts&middot; Leadership &amp; Personal Growth Training&middot; Paid Holidays &amp; Vacation&middot; Advancement Opportunities (we promote from within!)&middot; Comprehensive training (paid) to achieve 3 certifications&middot; Additional income earned through bonusesPlease click APPLY NOW on this page for our location in West Valley City!Resumes are not required. If you have one, please attach it here.If you do not, we will provide an application that may be submitted without a resume.Employee Testimonial: https://www.youtube.com/watch?v=aPfeoctx0i8If you have experience in Customer Service, Automotive Service, Hospitality, Guest Services, OR you are just a nice person with a great attitude, the Oilstop family might be great place for you!Apply now for the Oilstop Automotive Service Technician - Customer Service position.Job Type: Full-timePay: $17.00 - $22.00 per hourBenefits:<ul><li>Employee discount</li><li>Paid training</li><li>Professional development assistance</li><li>Tuition reimbursement</li></ul>Work Location: In person

Guest Service Advisor (Entry Level Automotive Technician)

<div>Additional Information 
Job Number26066517 
Job CategoryRooms &amp; Guest Services Operations 
LocationDubai Marina, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand&rsquo;s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.</div></div>

Guest Experience Expert - Guest Relations Officer

<div>Additional Information 
Job Number26068197 
Job CategoryRooms &amp; Guest Services Operations 
LocationTabuk, Amaala, Saudi Arabia, Saudi Arabia 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Coordinate tasks and work with other departments. Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Rooms Controller

Search 9865+ Guest services associate jobs near you this June. New roles added regularly across leading industries. Apply today.