guest services coordinator

Rotana Ras Al Khaimah - The Mangroves

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 <br/>
 <br/>
 As a Guest Experience Coordinator you are responsible to facilitate the guest&rsquo;s arrival and departure by streamlining the operation and communication within the Front Office and other departments, ensuring every guest stay will become a memorable experience whereby your role will include key responsibilities such as-
 <br/>
 <br/>
 <ul>
  <li>
   Maintain effective communication with all related departments to ensure a smooth service delivery
  </li>
  <li>
   Deal promptly, efficiently and pleasantly with any queries and resolve guest complaints that may arise
  </li>
  <li>
   Maintain good working relationship with all Front Office colleagues with particular emphasis on Guest Services and Front Desk
  </li>
  <li>
   Ensure that the guest receive the accommodation he / she is expecting
  </li>
  <li>
   Coordinate with all Managers and Supervisors of Front Office to ensure that daily Front Office operations run smoothly
  </li>
  <li>
   Coordinate with all other operational departments to ensure all requirements are communicated effectively and efficiently
  </li>
  <li>
   Attend to all guest inquires, that are directed to them, in a professional and helpful manner
  </li>
  <li>
   Ensure all arriving guests rooms are either assigned prior to arrival or are sufficiently available for the Front Desk to allocate upon arrival
  </li>
  <li>
   Maintain an up to date knowledge of all groups in terms of arrival, stay and departure requirements and communicate this with the department
  </li>
  <li>
   Ensure all guest billing is prepared prior to departure to avoid any delays or discrepancies
  </li>
  <li>
   Ensure that rooms control and room revenue controls are in place
  </li>
  <li>
   Ensure all accounting auditing practices are in line with company practices and governmental requirements, check audits and registration cards before sending them to accounts
  </li>
  <li>
   Assist the Guest Service team in the lobby when required
  </li>
  <li>
   Know all the emergency procedures and general crisis situation management, including fire and emergency procedures, procedures of handling of Fire Panel, ensuring guest and colleagues safety is followed by all team members
  </li>
  <li>
   Operate in a safe and environmentally friendly way to protect guests&rsquo; and colleagues&rsquo; health and safety, as well as protect and conserve the environment
  </li>
  <li>
   Comply with the hotel environmental, health and safety policies and procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills
  <br/>
  <br/>
 </strong>
 <strong>
  Education, Qualifications &amp; Experiences
  <br/>
  <br/>
 </strong>
 You should ideally have a degree in the hospitality field with previous experiences in the Front Office Department within a hotel. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. Computer literate and knowledge of Opera will be highly regarded.
 <br/>
 <br/>
 <strong>
  Knowledge &amp; Competencies
  <br/>
  <br/>
 </strong>
 The ideal candidate will be well versed in Guest Relations and Executive Club operations with excellent presentation and communication skills as well as a high aptitude for customer care. You are an extremely proactive and &lsquo;switched on&rsquo; person with an outgoing, charismatic and approachable character. You should work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies-
 <br/>
 <br/>
 Understanding Hotel Operations
 <br/>
 <br/>
 Effective Communication
 <br/>
 <br/>
 Planning for Business
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 <br/>
 Supervising People
 <br/>
 <br/>
 Understanding Differences
 <br/>
 <br/>
 Supervising Operations
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 <br/>
 Teamwork
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 <br/>
 Adaptability
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 <br/>
 Customer Focus
 <br/>
 <br/>
 Drive for Results
</div>


Guest Experience Coordinator

Rosewood Doha

<div>
 <p>
  <strong>
   Job Summary&nbsp;
  </strong>
 </p>
 The Concierge is the ultimate curator of guest experiences, dedicated to providing personalized service and expert recommendations. This role involves coordinating and organizing guest requests, including restaurant reservations, event tickets, transportation arrangements, and bespoke experiences, all delivered with precision and attention to detail.
 <br/>
 <strong>
  Essential Duties and Responsibilities:
 </strong>
 &bull; Ensure a timely and seamless service when dealing with guest requests, providing proactive knowledgeable, engaged service to all guests.&bull; Seeking Innovation, creativity and personalization of concierge services and experiences offered to guests.&bull; Have a thorough knowledge of local restaurants, museums, and attractions; thorough knowledge of current events in and around the area to be able to give recommendations to guests.&bull; Assist guests with all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.&bull; Coordinate guest requests with designated vendors which may include:- Room accommodations- Airline reservations, changes, cancellations- Transportation from hotel to airport and return- Bus/Metro transportation- Limousine reservations- Car rentals- Car repair and servicing- Charter flights/rentals- Babysitting services- Banking/financial services- Business center services/fax or telex services/mailing and delivery services- Interpretation services- Notary services- Restaurant reservations- Dry cleaning, laundry, alterations, repairs- Sporting events, golf facilities, sport and athletic activities/rentals, outdoor activities, health club facilities- Formal wear rentals&bull; Perform Meet &amp; Greet Services at the Airport as per Rosewood Doha SOP.&bull; Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.&bull; Ensure that standards are maintained at a superior level on a daily basis.&bull; Maintain complete knowledge of correct maintenance and use of equipment.&bull; Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.&bull; Resolve guest complaints, ensuring guest satisfaction.&bull; Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.&bull; Maintain complete knowledge of:- all hotel features/services, hours of operation.- all hotel restaurant food concepts, menu price range, dress code and ambiance.- all hotel room types, numbers/names, layout, appointments, amenities, and locations.- all hotel room rates, special packages and promotions.- daily house count and expected arrivals/departures (particularly VIPs).- scheduled daily group activities, names, and location of meeting/banquet rooms.- local events, attractions, holiday schedules.
</div>


Concierge

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Rooms - Front Office
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><p><b>Job Summary</b></p><div>
The Concierge is the ultimate curator of guest experiences, dedicated to providing personalized service and expert recommendations. This role involves coordinating and organizing guest requests, including restaurant reservations, event tickets, transportation arrangements, and bespoke experiences, all delivered with precision and attention to detail.</div><div></div><div><div><b><br>
Essential Duties and Responsibilities:</b></div><ul><li>Ensure a timely and seamless service when dealing with guest requests, providing proactive knowledgeable, engaged service to all guests.</li><li>Seeking Innovation, creativity and personalization of concierge services and experiences offered to guests.</li><li>Have a thorough knowledge of local restaurants, museums, and attractions; thorough knowledge of current events in and around the area to be able to give recommendations to guests.</li><li>Assist guests with all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li><li>Coordinate guest requests with designated vendors which may include:</li><li>Room accommodations</li><li>Airline reservations, changes, cancellations</li><li>Transportation from hotel to airport and return</li><li>Bus/Metro transportation</li><li>Limousine reservations</li><li>Car rentals</li><li>Car repair and servicing</li><li>Charter flights/rentals</li><li>Babysitting services</li><li>Banking/financial services</li><li>Business center services/fax or telex services/mailing and delivery services</li><li>Interpretation services</li><li>Notary services</li><li>Restaurant reservations</li><li>Dry cleaning, laundry, alterations, repairs</li><li>Sporting events, golf facilities, sport and athletic activities/rentals, outdoor activities, health club facilities</li><li>Formal wear rentals</li></ul></div><div><ul><li>Perform Meet &amp; Greet Services at the Airport as per Rosewood Doha SOP.</li><li>Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.</li><li>Ensure that standards are maintained at a superior level on a daily basis.</li><li>Maintain complete knowledge of correct maintenance and use of equipment.</li><li>Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.</li><li>Resolve guest complaints, ensuring guest satisfaction.</li><li>Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.</li><li>Maintain complete knowledge of:</li><li>all hotel features/services, hours of operation.</li><li>all hotel restaurant food concepts, menu price range, dress code and ambiance.</li><li>all hotel room types, numbers/names, layout, appointments, amenities, and locations.</li><li>all hotel room rates, special packages and promotions.</li><li>daily house count and expected arrivals/departures (particularly VIPs).</li><li>scheduled daily group activities, names, and location of meeting/banquet rooms.</li><li>local events, attractions, holiday schedules.</li></ul></div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div><p>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</p></div></div></div></div></div></div>

Sanitas SPA & Wellness

<p>We are looking for a friendly, well-organized, and service-oriented <b>Spa Receptionist</b> to join our team. You will be responsible for welcoming guests, managing appointment schedules, and ensuring the smooth operation of daily spa activities. Your role will be key to creating an exceptional wellness experience for our guests.</p><p><b>Responsibilities</b></p><ul><li>Warmly welcome guests and provide professional assistance</li><li>Manage reservations via phone, email, and in person</li><li>Provide accurate information about spa services, packages, and promotions</li><li>Handle payments and maintain accurate records</li><li>Coordinate with therapists and spa staff for daily operations</li><li>Maintain a high level of guest satisfaction</li><li>Provide administrative support when necessary</li></ul><p><b>Qualifications</b></p><ul><li>Minimum 2 years of experience in hospitality, tourism, or wellness sector</li><li>Strong communication and problem-solving skills</li><li>Positive, patient, and guest-focused attitude</li><li>Proficiency in MS Office and reservation systems</li><li>English proficiency (additional languages are a plus)</li><li>Ability to work in shifts</li></ul><p>İş T&uuml;r&uuml;: Tam zamanlı</p>

Spa & Wellness Receptionist

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 <br/>
 <br/>
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Relations team in daily operations.
 <br/>
 <br/>
 <ul>
  <li>
   Assist in managing guest inquiries, requests, and complaints in a timely and professional manner
  </li>
  <li>
   Support the Front desk team in coordinating guest services and activities
  </li>
  <li>
   Oversee check-in and check-out processes, ensuring smooth and efficient operations
  </li>
  <li>
   Collaborate with other departments to fulfill guest needs and resolve issues
  </li>
  <li>
   Train and mentor guest relations staff to maintain high service standards
  </li>
  <li>
   Assist in creating and implementing guest satisfaction initiatives
  </li>
  <li>
   Monitor and analyze guest feedback to identify areas for improvement
  </li>
  <li>
   Participate in special events and VIP guest arrangements
  </li>
  <li>
   Ensure compliance with hotel policies and local regulations
  </li>
  <li>
   Assist in managing the guest relations budget and resources
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   College diploma in hotel management or related field
  </li>
  <li>
   Previous experience in Front Office or Guest Services
  </li>
  <li>
   Good Communication skills
  </li>
  <li>
   Experience with Front Office Systems
  </li>
  <li>
   Good English skills, both written and spoken and Russian is a plus
  </li>
 </ul>
</div>


Assistant Guest Relations Manager

Accor

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  MAIN DUTIES:
  <br/>
  <br/>
 </strong>
 <strong>
  Administration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate and assist with organizational mailings, as needed.
  </li>
  <li>
   Attend other corporate department meetings, as needed.
  </li>
  <li>
   Schedule activities for guests.
  </li>
  <li>
   Trace relevant statistics about clientele
  </li>
  <li>
   Coordinate all activities for guests with concierge
  </li>
  <li>
   Answer and send emails following Sofitel email etiquettes
  </li>
  <li>
   Assist with check-in / check-out, especially for VIP
  </li>
  <li>
   Assist staff with language and culture
  </li>
  <li>
   Coordinate with security department for any guest incident in the hotel
  </li>
  <li>
   Assist with translations particularly for e-mails
  </li>
  <li>
   Provide feedback from guests to GEX Manager for action
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Financial And Revenue Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Sells special set ups f.e. for birthday, Anniversary, etc.
  </li>
  <li>
   Is close with room dining and housekeeping to make sure the set ups will be in guests room
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Training and Human Resources
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure wherever possible that employees are provided with a work place free of discrimination, harassment and victimisation.
  </li>
  <li>
   Treat complaints of harassment and discrimination promptly and confidentially.
  </li>
  <li>
   Treat customers and colleagues from all cultural groups with respect and sensitivity.
  </li>
  <li>
   Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Guest Experience Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Acts as Supervisor in all aspects of the Front Lobby
  </li>
  <li>
   Supports and assists Front Office personnel in all Front Office Departments (Guest Relations, Concierge, Bell Desk and Front Desk), along with other hotel departments
  </li>
  <li>
   Ensure guests are greeted upon arrival and make time to engage with guests. Respond appropriately to guest complaints, solicit feedback and build relationships to drive continuous improvement in guest satisfaction
  </li>
  <li>
   Conduct routine inspections of the Front Office (entrance, bell, and public areas) and take immediate actions to correct any deficiencies
  </li>
  <li>
   Knowledgeable about the City of Dubai, on-going events and history, all areas in the Hotel and the Hotel history, and includes information about the hotel, city and history whenever welcoming a guest and creates a unique experience
  </li>
  <li>
   Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries.
  </li>
  <li>
   Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  </li>
  <li>
   Knowledgeable about the SOPs.
  </li>
  <li>
   Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner; field guest complaints conduct research and resolve and negotiate solutions
  </li>
  <li>
   Communicate pertinent guest information to designated departments/personnel (i.e., special requests and amenity delivery)
  </li>
  <li>
   Provide guest room tours and escort VIPs and other guests to guest rooms
  </li>
  <li>
   Inspect guest rooms before their arrival.
  </li>
  <li>
   Handles requests for late checkouts according to established hotel procedures
  </li>
  <li>
   Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information
  </li>
  <li>
   Ensure all Front Office staff is properly trained including service expectations, hotel facilities and services, local directions, safety procedures, etc. and have the tools and equipment needed to effectively carry out their job functions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Miscellaneous
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   To be flexible and extend job duties to carry out any other reasonable duties if required
  </li>
  <li>
   Gives always his best that the guest is happy and has no need to worry in his holidays
  </li>
  <li>
   To be flexible and to carry out any other reasonable duties and responsibilities if required
  </li>
  <li>
   To attend trainings and meetings as and when required
  </li>
  <li>
   To assess situations and to be able to react accordingly through analysis and perspective
  </li>
  <li>
   To be available in front of the guests and colleagues
  </li>
  <li>
   All ambassadors are required to comply with every reasonable request from their hierarchical supervisor(s) within an amount of time that it takes to comply under normal circumstances.
  </li>
  <li>
   All ambassadors may be assigned to other duties in the hotel as and when required by business levels.
  </li>
 </ul>
</div>


Guest Experience Supervisor - Arabic Speaker

<div><b>Company Description</b><p><b><br>
Join</b><b> us at Accor, </b><b>where</b><b> life pulses </b><b>with</b><b> passion!</b>
</p><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
</p><p>By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
</p><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
</p><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
</p><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues</p><p><b>
Hospitality</b><b> </b><b>is</b><b> a </b><b>work</b><b> of </b><b>heart</b><b>,</b>
<br>
<b>Join</b><b> us and </b><b>become</b><b> a </b><b>Heartist</b><b>&reg;.</b></p><b><br>
Job Description</b><p><br>
This position represents as the main point of contact for all guest who ensures the highest level of guest satisfaction from arrival to departure. Welcomes and answers to guest queries efficiently. Ensure the accuracy of guest billings. Promotes the hotel services and facilities.</p><p></p><p><b><br>
Ensuring Exceptional Customer Experience</b></p><ul><li>
Anticipate guest needs and exceed guest expectations.</li><li>
Recognize and appreciate repeat guests and elite members.</li><li>
Provide services which are prompt, professional and discreet.</li><li>
Have a great understanding in terms of product knowledge. Therefore, able to answer guest enquiries confidently.</li></ul><p></p><p><b><br>
Core Work Activities</b></p><ul><li>
Present and visible in the lobby, he or she is easily identifiable by guests as the person to whom they should go.</li><li>
Handles guests' requests for information and provides answers; puts them in contact with the appropriate people if necessary.</li><li>
Assist with any check-in and check-out procedure.</li><li>
Ensure that guest is allocated in a room in accordance to guest preferences.</li><li>
Handles any customer problems and resolve promptly.</li><li>
Informs guests about the formalities including hotel policies, any particular conditions relating to their stay and the services available.</li><li>
Answer phone calls in accordance to the standards. Transfer calls if necessary.</li><li>
Take charge of group billing and other requirements.</li><li>
Promote hotel loyalty program. Hence, able to explain all information pertinent to the membership program confidently.</li><li>
Drive upsell and cross sell initiatives.</li><li>
Respects the privacy and security of hotel guest.</li><li>
Perform reservation, operator, guest relations and porter functions.</li><li>
Applies and actively supports the hotel's pricing policy in order to increase REVPAR.</li><li>
Respects procedures governing invoicing and cash operations.</li><li>
Monitors movements in the hotel lobby with discretion.</li><li>
Able to provide concierge services such as babysitting request, courier services, restaurant reservations, transportation arrangements and others.</li><li>
Ensure the lobby area is always compliant to the brand standards.</li><li>
Well versed in the property management system and other hotel systems to ensure effective running of the hotel operation.</li><li>
Able to carry out emergency response procedures.</li><li>
Adhere to all operating standard procedures, hotel policies and brand standards.</li><li>
Standing, sitting or walking for extended periods of time.</li></ul><p></p><p><b><br>
Administration</b></p><ul><li>
All cashiering functions are accurately and properly done. Any supporting internal forms to be documented and approved by FOM.</li><li>
Ensure that all the required guest documentation is retrieved, updated on the system and stored safely complying to the private and confidential information policy.</li><li>
Internal communications to be consistently updated, acknowledged and passed on to others e.g log book, traces, BEO, etc.</li><li>
To balance the cash report and remittance envelope at the end of shift.</li></ul><p></p><p><b><br>
Others</b></p><ul><li>
Embedded with the value of Accor (Guest Passion, Trust, Respect, Innovation, Sustainable Performance and the Spirit of Conquest) and the value of M&ouml;venpick (Caring for others is at the heart of what we do) and also able to implement in day to day activities.</li><li>
Develop and maintain positive working relationships with others.</li><li>
Respects norms concerning hygiene and cleanliness in the workplace.</li><li>
Applies the hotel's safety regulations (fire hazards etc).</li><li>
Respects and participates in the sustainable practices hotel program.</li><li>
Perform other reasonable job duties as requested by Superiors.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Previous experience in Guest Services / Royal Service or similar coordinating position recommended</li><li>
Must have excellent communication skills, both written and verbal</li><li>
Must be highly organized, energetic and possess the ability to work well under pressure</li><li>
Must possess excellent decision-making, relationship, organization and planning skills</li><li>
Must have the ability to manage several tasks simultaneously</li><li>
Must be physically fit in order to lift and move luggage</li><li>
Proficient in the English language (verbal &amp; written), second language is an asset</li><li>
Must be flexible in terms of working hours</li><li>
Must have the ability to handle cash effectively and accurately</li></ul><br>
<b>
Additional Information</b><br>
<ul><li>
Strong interpersonal and problem solving abilities</li><li>
Fluency in English , additional languages are a plus</li></ul></div>

Guest Service Agent

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