guest services

Farah Experiences

<div><ul><li>Welcome guests in a friendly and professional manner
</li><li>Engage each guest as a unique individual and listen attentively to their requests
</li><li>Manage and maintain queue lanes efficiently
</li><li>Sell tickets and other products via a computerised Point of Sale (POS) system
</li><li>Collect payments/make change by accepting cash, vouchers, credit card and listed foreign currencies
</li><li>Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
</li><li>Maintain awareness and adherence to company&acirc;&euro;&trade;s cash handling policies
</li><li>Maintain knowledge and awareness of ongoing promotions
</li><li>Provide pricing, promotion, shows, rides &amp; attractions information and suggestions to guests, keeping them well informed to enhance/maximise the guest experience
</li><li>Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
</li><li>Proactively anticipate, listen to guest&acirc;&euro;&trade;s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company&acirc;&euro;&trade;s guest complaint policy
</li><li>Efficiently manage turnstiles to ensure guests are able to enter/leave the park with ease by holding a valid ticket/pass
</li><li>Efficiently manage all guest services operational areas
</li><li>Manage lost and found counter according to company&acirc;&euro;&trade;s lost and found policy
</li><li>Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
</li><li>Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety
</li><li>Work outdoors, in extreme temperatures, wet, humid or windy conditions caused by weather (YWW)
</li><li><p>Fondly bid farewell to all guests exiting the park<br>
</p></li></ul><p></p><p><b>Essential:
</b></p><ul><li>English proficiency (spoken &amp; written)
</li><li>Basic computer knowledge
</li><li>Ability and genuine willingness to entertain/engage guests
</li><li>Flexibility
</li><li>High levels of respect and integrity
</li></ul><p><b>Desirable:
</b></p><ul><li>Theme park/water park experience
</li><li>Higher secondary or equivalent</li></ul></div>

Guest Services Associate

Hillcrest HealthCare System

<div>Overview:
<div><p>
Join our team as a day shift, full-time, Guest Services Coordinator in Tulsa, OK.</p></div><p></p><div><p><b><br>
Why Join Us?</b></p></div><p></p><div><p><b><br>
Thrive in a People-First Environment and Make Healthcare Better</b></p></div><div><ul><li><p><i>
Thrive:</i> We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.</p></li><li><p><i>
People-First: </i>We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.</p></li><li><p><i>
Make Healthcare Better: </i>We use advanced technology to support our team and enhance patient care.</p></li></ul></div><div><b>
 </b><b>Get to Know Your Team:</b></div><div><ul><li>
Hillcrest Hospital South is a full-service 180-bed hospital providing a wide range of inpatient and outpatient services using state-of-the-art technology in a friendly community setting. Consistent performance has helped the hospital be nationally recognized for patient safety.
</li></ul></div>Responsibilities:
<p>
The Guest Services Coordinator provides exceptional customer service and ensures smooth day-to-day operations in two key areas: the hospital information desk and the gift shop. Assists patients and visitors with directions and information, manages communication, and oversees retail operations such as inventory control, ordering, display and sales.</p>
Qualifications:
<p>
Job Requirements:</p><ul><li>
High School Diploma or GED.</li><li>
Professional demeanor, adaptability and strong customer service.</li></ul><p>
Preferred Job Requirements:</p><ul><li>
Retail knowledge including inventory management and cash handling.</li></ul></div>

Guest Services Coordinator

Anantara

<div><b>Company Description</b><p><br>
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.</p><b><br>
Job Description</b><p><br>
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.</p><b><br>
Qualifications</b><br>
<ul><li>
A strong focus on customer service</li><li>
Prior experience in hotel front office operations is preferred</li><li>
Excellent communication skills; fluency in English is required</li><li>
Be able to work shifts, weekends and public holidays</li><li>
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred</li></ul></div>

Guest Services Agent

Fairmont

<div><b>Company Description</b><p><b><br>
Fairmont RAMLA RIYADH </b>seeks passionate and adventurous individuals to join our incredible team in the KSA heart of Riyadh. Our hotel offers various jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that is working in Fairmont RAMLA Riyadh and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in a luxury hotel, don't miss out on this opportunity.</p><p><b>
Our commitment to Diversity &amp; Inclusion:
</b></p><p>Since 1907, Fairmont Hotels &amp; Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. Essential to this success has been diversity, equity, and inclusion woven into the fabric of our brand&rsquo;s DNA. We pride ourselves on being an equal-opportunity employer, fostering an open and inclusive culture that welcomes everyone, empowers all colleagues, and cultivates individual and collective innovation and performance. Our ambition is to provide all of our Talent with fair and equitable opportunities to grow to attain their full potential. We believe that diversity in our teams not only enriches the lives of our Talent but also provides the best possible experience to everyone who visits our iconic hotels and resorts worldwide.</p><p><b>
Brand Campaign:</b> Fairmont has launched a new global brand campaign, <b>'Make Special Happen,'</b> celebrating its heritage of hosting iconic events and creating memorable experiences for guests.</p><b><br>
Job Description</b><div><b><br>
Duties &amp; Responsibilities</b><br>
<ul><li>Prepare for daily arrivals by allocating rooms and checking for any special guest requests.</li><li>Check-In and Check-Out:</li></ul>
o Register and process check-ins for all arrivals, ensuring a smooth experience.<br>
o Update guest information (email, phone number, country code) in the system after check-in.<br>
o Flag &ldquo;No post&rdquo; status for guests who have not paid their deposit and ensure accounts are fully charged.<br>
<ul><li>Cashiering Duties:</li></ul>
o Handle cashiering responsibilities, including foreign exchange transactions and night audit tasks.<br>
o Settle accounts upon guests&rsquo; departure.<br>
<ul><li>Maintain high standards in check-in and check-out procedures according to Leading Quality Assurance (LQA) guidelines.</li><li>Provide friendly, courteous service, responding promptly to all guest requests and inquiries .</li><li>Respect guest privacy and confidentiality by not disclosing any personal information.</li><li>Handle walk-in reservations and process call-in reservations outside regular hours.</li><li>Update the Shomoos government system with guest ID and passport information.</li><li>Resolve guest complaints and liaise with relevant departments for immediate follow-up.</li><li>Handle the issuance of guest room key cards, ensuring effective control for security.</li><li>Review the logbook for outstanding tasks and special assignments for the day.</li><li>File daily reception reports and maintain systematic documentation.</li><li>Coordinate with Front Office, Housekeeping, Food &amp; Beverage, and the Rooms Division Manager regarding VIPs and hotel functions.</li><li>Attend briefings, take notes, and follow up on action items.</li><li>Upselling:</li></ul>
o Drive up selling opportunities to enhance guest experiences and increase revenue.<br>
<ul><li>Assist at the Information counter, Foreign Exchange, Night Audit, and Business Center as assigned.</li><li>Ensure perfect grooming and professionalism at all times.</li><li>Carry out any other reasonable tasks as requested by management.</li></ul></div><b><br>
Qualifications</b><p><b><br>
Required Qualifications</b></p><ul><li><p>
Saudi nationality.</p></li><li><p>
Bachelor&rsquo;s degree in Hotel Management, Tourism, or a related field.</p></li><li><p>
Previous experience in front desk or customer service (an advantage).</p></li><li><p>
Proficient in Arabic and English (speaking and writing).</p></li><li><p>
Excellent communication and guest-handling skills.</p></li><li><p>
Ability to use hotel reservation and billing systems.</p></li><li><p>
Maintain professional appearance and behavior at all times</p></li></ul><b><br>
Additional Information</b><p><b><br>
What is in it for you:</b></p><ul><li>
Competitive extended benefits package including medical, vision, and dental for full-time permanent status</li><li>
Employee Travel Program</li><li>
Comprehensive Wellness Platform</li><li>
Discounts on food &amp; beverage</li><li>
Opportunity to develop your talent and grow within Fairmont RAMLA RIYADH and over 5,000 properties with Accor</li></ul><p>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. To discover the life that awaits you at Accor, visit: <b>https://careers.accor.com/</b></p><p>
Do what you love, care for the world, and dare to challenge the status quo! <b>#BELIMITLESS</b></p></div>

Hendrick Automotive Group

<div>Hendrick Toyota Merriam<div></div>
Location: 9505 W. 67th St, Merriam, Kansas 66203<div></div><div><br>
Summary: Ensures friendly and receptive environment for guests and provides administrative functions of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics.</div><div></div><div>
Supervisory Responsibilities: This job has no direct supervisory responsibilities.</div><div></div><div>
Essential Duties and Responsibilities include the following:</div><ul><li>
Performs opening and closing Guest Services procedures.</li><li>
Answers incoming phone calls in a courteous, prompt, and professional manager.</li><li>
Directs phone calls to the appropriate person</li><li>
Takes accurate messages.</li><li>
Directs customers to the appropriate person or department.</li><li>
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.</li><li>
Tracks and filters all incoming calls and takes messages.</li><li>
Communicates effectively with Guest Services Manager and Greeters.</li><li>
Reconciles/updates data entry with dealership software.</li><li>
Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).</li><li>
Walks around the showroom hourly to offer refreshments to guests.</li><li>
Provides a warm, positive and happy environment for Guests, their children and fellow teammates.</li><li>
Helps maintain a clean and comfortable environment (monitor facility)</li><li>
Provides new hire Customer Management training when requested</li><li>
Maintains CSI at or above Company standards</li><li>
Maintains an organized, clean and safe work area</li><li>
Participates in required training</li><li>
Records all hours worked accurately in company timekeeping system</li><li>
Follows Safeguards rules and regulations.</li><li>
Demonstrates the Company&rsquo;s Core Values</li><li>
Complies with Company policies and procedures</li><li>
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.</li><li>
Other duties as assigned</li></ul><div></div><div>
Qualifications:</div><div>
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.</div><div></div><div>
Desired Education:</div><div>
o GED</div><ul><li> High School Diploma</li></ul><div>
o Associate Degree</div><div>
o Bachelor Degree</div><div>
o Master Degree</div><div>
o Doctorate Degree</div><div></div><div>
Field of Study/Work Experience:</div><div>
o Accounting</div><div>
o Automotive</div><div>
o Business</div><div>
o Human Resources</div><div>
o Information Technology</div><div></div><div>
Desired Work Experience:</div><ul><li> up to 3 years</li></ul><div>
o 3-5 years</div><div>
o 5+ years</div><div></div><div>
Education/Experience:</div><div>
Previous customer service experience desired. Excellent interpersonal, communication, and organizational skills are required.</div><div></div><div>
Certificates and Licenses:</div><div>
o Valid Driver&rsquo;s License</div><div>
o Automobile Salesperson License</div><div></div><div>
Computer Skills:</div><div>
Intermediate skills in Microsoft Office Products. Ability to learn Dealership Management System and web based applications utilized in operations.</div><div></div><div>
Communication Skills:</div><div>
Ability to understand and follow instructions. Ability to communicate effectively with customers and company</div><div>
personnel.</div><div></div><div>
Attendance Expectations:</div><div>
The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.</div><div></div><div>
Physical Demands:</div><div>
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.</div><div></div><div>
Environment Demands:</div><div>
Duties are performed primarily in the showroom or outdoor sales lot. Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees. Due to the nature of this position, employee may be exposed to various work environments.</div><div></div><div>
Verbal and Writing Ability:</div><div>
Ability to read and comprehend instructions, correspondence, and memos.</div><div></div><div>
Math Ability:</div><div>
Ability to add, subtract, multiply and divide.</div><div></div><div>
Reasoning Ability:</div><div>
Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.</div><div></div><div>
Core Values:</div><div>
To perform the job successfully, an individual should demonstrate the following Core Values:</div><div></div><div>
Servant Leadership</div><div>
Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.</div><div></div><div>
Teamwork through Trust &amp; Respect</div><div>
Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.</div><div></div><div>
Integrity</div><div>
Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.</div><div></div><div>
Commitment to Customer Enthusiasm</div><div>
Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.</div><div></div><div>
Passion for Winning</div><div>
Hendrick&rsquo;s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.</div><div></div><div>
Accountability at All Levels</div><div>
Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.</div><div></div><div>
Commitment to Continuous Improvement</div><div>
Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.</div><div></div><div>
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.</div><div></div><div>
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.</div></div><div></div>

Guest Services Representative

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25184629
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <em>
  Na Marriott International, n&oacute;s nos dedicamos para sermos um empregador que oferece oportunidades iguais, que acolhe todas as pessoas e que fornece acesso a oportunidades. N&oacute;s promovemos ativamente um ambiente em que o hist&oacute;rico &uacute;nico de nossos associados &eacute; celebrado e valorizado. Nossa maior for&ccedil;a est&aacute; na mistura rica de cultura, talento e experi&ecirc;ncia de nossos associados. Estamos comprometidos com um ambiente em que n&atilde;o haja discrimina&ccedil;&atilde;o ou preconceitos em rela&ccedil;&atilde;o a caracter&iacute;sticas protegidas, incluindo defici&ecirc;ncia, status de veterano ou qualquer outra caracter&iacute;stica protegida por lei.
  <br/>
  <br/>
 </em>
 Combinando um glamour atemporal com um esp&iacute;rito de vanguarda, o St. Regis Hotels &amp; Resorts se compromete com proporcionar experi&ecirc;ncias &uacute;nicas em mais de 50 hot&eacute;is de luxo e resorts nos melhores endere&ccedil;os do mundo. A partir da abertura do hotel St. Regis em Nova York por John Jacob Astor IV, no in&iacute;cio do s&eacute;culo 20, a marca se manteve comprometida com um alto n&iacute;vel de atendimento para os h&oacute;spedes, antecipando suas necessidades, com atendimento prestado por uma equipe de anfitri&otilde;es gentis que combinam sofistica&ccedil;&atilde;o cl&aacute;ssica e sensibilidade moderna, al&eacute;m do nosso caracter&iacute;stico servi&ccedil;o de mordomo. Convidamos voc&ecirc; a explorar carreiras no St. Regis. Ao entrar para o St. Regis, voc&ecirc; se junta a um portf&oacute;lio de marcas da Marriott International.
 <strong>
  Esteja
 </strong>
 onde pode realizar seu melhor trabalho,
 <strong>
  agir
 </strong>
 conforme seu prop&oacute;sito,
 <strong>
  fazer parte
 </strong>
 de uma incr&iacute;vel equipe global e
 <strong>
  se tornar
 </strong>
 a melhor vers&atilde;o de quem voc&ecirc; &eacute;.
</div>


Guest Services Associate I

Suitestay

<p>We are looking for a QA/QC Guest Services Officer to join our holiday home operations team.</p><p>Key Responsibilities:</p><ul><li>Conduct guest room inspections before check-in and after check-out</li><li>Perform quality control checks for room condition, cleanliness, and setup</li><li>Manage inventory checks (linen, amenities, furniture, appliances)</li><li>Support guest check-in and check-out operations when required</li><li>Report defects, damages, and maintenance issues accurately</li><li>Ensure apartments meet company standards and DTCM compliance</li></ul><p>Requirements:</p><ul><li>Experience in holiday homes / hotels / serviced apartments preferred</li><li>Strong attention to detail and quality standards</li><li>Ability to work independently and handle multiple units</li><li>Valid UAE driving license is preferred</li><li>Good communication skills (English required)</li></ul><p>What We Offer:</p><ul><li>Competitive salary (based on experience)</li><li>Stable work environment</li><li>Growth opportunity within a fast-growing holiday home company</li></ul><p>Job Type: Full-time</p><p>Pay: From AED3,000.00 per month</p>

QA/QC Guest Services Officer

Search 10000+ Guest services jobs near you this January. New roles added regularly across leading industries. Apply today.

10000 guest services jobs NEAR_ME

Guest Services Associate

Guest Services Coordinator

Guest Services Agent

Guest Services Agent

Guest Services Representative

Guest Services Associate I

QA/QC Guest Services Officer