guest services officer bahrain international airport london gatwick airport lahore allama iqbal international airport

AirAsia

<div>
 
 
 OVERVIEW:
 
 
 
 
 
 <ul>
 <li>
 Location: Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport
 </li>
 <li>
 Department: Guest Services Officer
 </li>
 <li>
 Entity: AirAsia X Berhad
 </li>
 <li>
 Status (Full time/part time/contract): Full Time
 </li>
 </ul>
 
 
 
 
 
 YOUR ROLE AS A :
 
 
 
 
 
 
 AirAsia X is seeking a dynamic and service-oriented Guest Services Officer to be part of the best airline team in the sky!
 
 
 This position reports to the Station Manager. The Guest Services Officer shall maintain the highest level of safety, security, and service standards for all ground operations.
 
 
 
 
 
 
 YOUR RESPONSIBILITIES
 
 
 
 
 
 
 This position reports to the Station Manager. The Guest Service Officer shall also maintain the highest level of safety, security, and service standards for ground operations.
 
 
 
 
 
 
 YOUR DUTIES
 
 
 
 
 
 
 To ensure the smooth daily operations by Guest Services at Check-in Counter, Gate Management, and Arrival Hall, including preparation of daily operations reports.
 
 
 To ensure that staff are properly planned before the start of operations by:
 
 
 
 
 <ul>
 <li>
 Updating staff on any information
 </li>
 <li>
 Conducting briefing and de-briefing
 </li>
 <li>
 Assigning staff to their designated areas
 </li>
 <li>
 Ensuring all required tools are sufficient and in order
 </li>
 <li>
 To ensure the check-in counter opens 4 hours before departure time.
 </li>
 <li>
 To ensure all systems are running prior to counter opening (i.e. conveyor, BHS, tubs, and FIDS).
 </li>
 <li>
 To monitor staff movement and discipline and report to superior for further action when required.
 </li>
 <li>
 To react promptly to any delay and inform the Supervisor on duty to take necessary action.
 </li>
 <li>
 To ensure all SOPs are implemented in accordance with GOM.
 </li>
 <li>
 To comply with Airline Standards, Safety Performance, applicable laws, and procedures in all locations where operations are conducted.
 </li>
 </ul>
 
 
 
 
 
 YOUR TRAITS
 
 
 
 
 
 <ul>
 <li>
 Possess personal traits of being friendly, mature, humble, honest, and meticulous.
 </li>
 <li>
 A self-starter and able to perform under pressure in a challenging environment.
 </li>
 <li>
 Proficient in oral and written English and Bahasa Malaysia, or local language where staff is located.
 </li>
 <li>
 Ability to maintain high confidentiality, tactful and discreet when dealing with people.
 </li>
 <li>
 Possess good interpersonal and communication skills.
 </li>
 <li>
 Able to work on shifts.
 </li>
 </ul>
 
 
 
 
 
 WHERE YOU&rsquo;LL GO:
 
 
 
 
 
 
 Dispatcher to captain, ramp agent to data analyst, brand executive to CEO &ndash; these are some Dare To Dream stories of our Allstars.
 
 
 
 
 
 
 WHAT YOU&rsquo;LL ENJOY :
 
 
 
 
 
 
 Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
 
 
 Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
 
 
 Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
 
 
 Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
 
 
 A unique Allstar culture like no other
 
 
 
 
 
 
 OUR HIRING PROCESS :
 
 
 
 
 
 
 Application received
 
 
 Candidate screeningInterview(s) and assessment(s)
 
 
 Background check and/or other assessments
 
 
 Offer and negotiation
 
 
 
 
 
 
 GET TO KNOW US :
 
 
 
 
 
 
 Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You&rsquo;ll know us as the &lsquo;Now Everyone Can Fly&rsquo; airline (if you don&rsquo;t, we&rsquo;re definitely older than you).
 
 
 Today, we&rsquo;re more than just an airline. We&rsquo;re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.
 
 
 Above all, we&rsquo;re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we&rsquo;re excited to have you onboard.
 
 
 
 
 
 
 Search Firm RepresentativesWe do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.
 
 
</div>

Guest Services Officer (Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport)

<div>
 
 
 OVERVIEW:
 
 
 
 
 
 <ul>
 <li>
 Location: Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport
 </li>
 <li>
 Department: Station Manager
 </li>
 <li>
 Entity: AirAsia X Berhad
 </li>
 <li>
 Status (Full time/part time/contract): Full Time
 </li>
 </ul>
 
 
 
 
 
 YOUR ROLE AS A :
 
 
 
 
 
 
 AirAsia X is seeking a dynamic and competent Station Manager to be part of the best airline team in the sky!
 
 
 The overall purpose of the role is to ensure the effective and efficient management of AirAsia X station at the airport. The position is accountable for on-time departures, baggage handling, excess baggage collection and travel document compliance. The Station Manager is also responsible for maintaining the highest level of safety, security and service standards for ground operations at the station.
 
 
 If you&rsquo;re ready to lead from the frontlines and keep the spirit of AirAsia X flying high
 
 
 &mdash; we want to hear from you.
 
 
 
 
 
 
 WHAT YOU&rsquo;LL CHAMPION :
 
 
 
 
 
 <ul>
 <li>
 Ensure optimum payload, safe, efficient, and on-time departures
 </li>
 <li>
 Oversee passenger, baggage, and cargo handling in line with company procedures
 </li>
 <li>
 Monitor Ground Handler performance to meet AirAsia X service standards
 </li>
 <li>
 Ensure full compliance with company accounting procedures at the station
 </li>
 <li>
 Maintain strong working relationships with local government and regulatory bodies
 </li>
 <li>
 Provide leadership and support to station personnel, ensuring operational manuals are updated and accessible
 </li>
 <li>
 Manage and be accountable for any monetary transactions at the station
 </li>
 <li>
 Coordinate with agencies to enhance performance and profitability
 </li>
 <li>
 Recommend and implement process improvements to boost efficiency and reduce costs
 </li>
 <li>
 Submit daily and monthly reports to Headquarters on time
 </li>
 <li>
 Make operational decisions within authorized scope, escalating when necessary
 </li>
 <li>
 Strive for zero defects in ground handling services
 </li>
 <li>
 Ensure on-time performance through effective coordination with Ground Handlers and CIQ authorities
 </li>
 <li>
 Represent AirAsia X in airport-related meetings and official functions
 </li>
 <li>
 Liaise with CIQ, police, civil aviation, and other security authorities as required
 </li>
 <li>
 Verify and approve invoices related to station operations before submission to Finance
 </li>
 <li>
 Respond to guest complaints with prompt and appropriate remedial action
 </li>
 <li>
 Ensure station expenditures remain within budget
 </li>
 <li>
 Ensure station operations comply with regulatory safety, security, crisis, and emergency standards
 </li>
 <li>
 Compile and maintain all required reports, statistics, and budgets for the station
 </li>
 <li>
 Oversee revisions and updates of station manuals and compliance with audit requirements
 </li>
 <li>
 Maintain authority to make decisions related to low-risk safety/security events and escalate higher-risk issues as needed
 </li>
 <li>
 Ensure ground operations are conducted in accordance with applicable regulations and AAX standards
 </li>
 </ul>
 
 
 
 
 
 WHO YOU ARE:
 
 
 
 
 
 <ul>
 <li>
 Diploma/Degree in any discipline or equivalent extensive experience in airport operations
 </li>
 <li>
 Minimum 5 years of experience in team leadership within airline ground operations, preferably as a Station Manager
 </li>
 <li>
 Excellent interpersonal, communication, and stakeholder management skills
 </li>
 <li>
 Proven ability to build and manage relationships with airport authorities and regulators
 </li>
 <li>
 Skilled in managing a diverse, shift-based workforce
 </li>
 </ul>
 
 
 
 
 
 Proficient in:
 
 
 
 
 
 <ul>
 <li>
 Government regulations (customs, immigration, CIQ matters)
 </li>
 <li>
 Company policies and SOPs
 </li>
 <li>
 Dangerous goods handling
 </li>
 <li>
 Aircraft loading procedures
 </li>
 <li>
 Flight security and incident reporting
 </li>
 <li>
 Safety and ground ops protocols
 </li>
 </ul>
 
 
 
 
 
 WHERE YOU&rsquo;LL GO:
 
 
 
 
 
 
 Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars.
 
 
 
 
 
 
 WHAT YOU&rsquo;LL ENJOY :
 
 
 
 
 
 
 Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
 
 
 Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
 
 
 Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
 
 
 Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.A unique Allstar culture like no other
 
 
 
 
 
 
 OUR HIRING PROCESS :
 
 
 
 
 
 
 Application received
 
 
 Candidate screeningInterview(s) and assessment(s)
 
 
 Background check and/or other assessments
 
 
 Offer and negotiation
 
 
 
 
 
 
 GET TO KNOW US :
 
 
 
 
 
 
 Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You&rsquo;ll know us as the &lsquo;Now Everyone Can Fly&rsquo; airline (if you don&rsquo;t, we&rsquo;re definitely older than you).
 
 
 Today, we&rsquo;re more than just an airline. We&rsquo;re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.
 
 
 Above all, we&rsquo;re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we&rsquo;re excited to have you onboard.
 
 
 
 
 
 
 Search Firm RepresentativesWe do not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any of our employees without a valid written search agreement in place will be deemed as our sole property. No fee will be paid when a candidate is hired by us as a result of an agency referral when there is no pre-existing agreement in place.
 
 
</div>

Station Manager (Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport)

Cinqo Group

SR HVAC TECHNICIAN - Applicant must be in Bahrain.Senior Heating, Ventilation, and Air Conditioning (HVAC) Technician or Senior HVAC Engineer. This role involves installing, maintaining, troubleshooting, and repairing complex HVAC systems, often providing technical guidance to junior staff and working with various equipment like chillers, boilers, and air handling units.Senior HVAC TechnicianResponsibilities: Installing new units, conducting maintenance and repairs, diagnosing and troubleshooting malfunctions, and performing preventative maintenance.Skills: Must be proficient in reading blueprints and schematics, have strong knowledge of electrical and mechanical systems, and possess excellent problem-solving skills.Duties: May include responding to emergency calls, ensuring safety compliance, maintaining records, and mentoring junior technicians.Preferably with at least 3 years experience in international schools, international hotel chains, airport and commercial establishments.Job Type: Full-timePay: From BD250.000 per month

Senior HVAC Technician

Raffles Hotels & Resorts

<div>
 
 Company Description
 
 
 
 Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as "The Palace of the Secret Garden." With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations.
 
 
 
 Job Description
 
 
 
 Skilled Carpenter needed for diverse projects, including construction, installation, and repair of structures and fixtures. Requires mastery of hand and power tools, ability to accurately interpret blueprints and technical drawings, strict adherence to safety regulations and building codes, and collaborative teamwork to deliver high-quality workmanship that meets or exceeds client expectations. Must be able to work independently and as part of a team, and have a strong work ethic and a commitment to quality.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Experience as a Finished Carpenter .
 </li>
 <li>
 High school diploma or equivalent preferred.
 </li>
 <li>
 Minimum of three years carpentry experience and or equivalent experience required.
 </li>
 <li>
 Working knowledge of all tools commonly used in carpentry shop required.
 </li>
 <li>
 Ability to read and understand technical literature and blueprints required.
 </li>
 <li>
 Valid Driver&rsquo;s License and a satisfactory driving record required.
 </li>
 <li>
 Material Handling Equipment certification as required.
 
 
 </li>
 </ul>
 Additional Information
 
 
 <ul>
 <li>
 Opportunity to join the first Raffles in Bahrain
 </li>
 <li>
 Employee benefit card offering discounted rates in Accor worldwide
 </li>
 <li>
 Learning programs through our Academies
 </li>
 <li>
 Opportunity to develop your talent and grow within your property and across the world!
 </li>
 <li>
 Ability to make a difference through our Corporate Social Responsibility activities.
 </li>
 </ul>
</div>

Finishing Carpenter

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
Skilled Carpenter needed for diverse projects, including construction, installation, and repair of structures and fixtures. Requires mastery of hand and power tools, ability to accurately interpret blueprints and technical drawings, strict adherence to safety regulations and building codes, and collaborative teamwork to deliver high-quality workmanship that meets or exceeds client expectations. Must be able to work independently and as part of a team, and have a strong work ethic and a commitment to quality. 
Qualifications 
<ul><li>
Experience as a Finished Carpenter .</li><li>
High school diploma or equivalent preferred.</li><li>
Minimum of three years carpentry experience and or equivalent experience required.</li><li>
Working knowledge of all tools commonly used in carpentry shop required.</li><li>
Ability to read and understand technical literature and blueprints required.</li><li>
Valid Driver&rsquo;s License and a satisfactory driving record required.</li><li>
Material Handling Equipment certification as required.</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
<ul><li>
Ensure that all Villas are properly cleaned &amp; set up at all times, in line with the Raffles&rsquo; Standard Operating Procedures and within LQA standards.</li><li>
Ensure health &amp; safety requirements are adhered to, including a personal knowledge of the correct usage of all chemicals used in Housekeeping.</li><li>
All audit requirements records for residences are maintained, e.g. OS&amp;E inventory, assets and other items as applicable</li><li>
Ensure that par levels of linen, towels and other OE items are current, and in line with inventory</li><li>
Ensure that lost and found articles are processed properly and that the correct logs are maintained as per the L&amp;F SOP.</li><li>
Follow and recommend measures to minimize all wastage of materials and amenities are used in the department.</li><li>
Ensuring security awareness throughout the Hotel, reporting incidents to the appropriate Manager when warranted.</li><li>
Ensure all special requests are met, with particular reference to families visiting our resorts with children.</li><li>
Ensures any special requests from guests are carried out and delivered on time exceeding guest&rsquo;s expectations where possible.</li><li>
Clean and take care of all working equipment used by himself / herself.</li><li>
Report any damage or loss in a villa immediately after being found.</li><li>
Remove all room service clearance from the villa and immediately.</li><li>
Report any suspicious person, sleep outs, &lsquo;Do Not Disturbs&rsquo; to Rooms Department.</li><li>
Prior to the guest arrival read correspondence and search the guest profile to find out &ldquo;who they are, their preferences (like and dislike etc) and Villa is personalized for each guest (music, beverages, food, special requests in place).</li><li>
Welcome &amp; Greets guest at the conservatory (Welcome at airport might require at certain occasions), propose a resort tour while driving guests to Villa. Share their itineraries and Offer Unpack &amp; packs service while villa orientation.</li><li>
Coordinates all aspects of the guest&rsquo;s preferences during his stay with: FO team, Food and Beverage, Spa, laundry departments and management team.</li><li>
Prepares and serves Breakfast, Lunch, Dinner and BBQ&rsquo;s in villa or any other private dinning option.</li><li>
Prepare Guest laundry (Liaise with Laundry team if laundry exceeds 10 pcs and for delicate garments)</li><li>
Practice active Listening and use intuition, by innovative offering indigenous surprises such as: Drawing a bath, rituals, special dining (Romantic dinner, BBQ etc.), picnic setup, Romantic set ups, flower bouquets, flower decorations, and any other WOW&rsquo;s. Each guest must leave with the feeling that service was tailored to their need and unforgettable memories.</li><li>
Escort guest to the conservatory, Spa reception, any other area as needed, specially the restaurant and introduce them to F&amp;B Manager or Restaurant manager on first evening.</li><li>
Offer-assistance with kids but will not replace babysitters.</li><li>
Overlook and ensure general villa aspect including pool and garden are kept up to standard (no littering in around the villa).</li><li>
Communicates all vital information on guest log and completes Final Guest&rsquo;s stay summary Report in maximum 24 hours after guest departure.</li><li>
Attends FO department briefing and monthly meetings.</li><li>
Mandatory to spend 4 hours training on monthly basis for online training (self-learning). Schedule and program will be communicated by one of the Department&rsquo; leaders.</li><li>
Any other duties of a similar nature that may be assigned from time to time by Management as per the needs of the client.</li><li>
To assist Resort&rsquo; butler team in occasions when Residential villa is not occupied.</li></ul> 

Qualifications 
<ul><li>
A passionate positive personality with excellent eye for detail who can work under pressure with minimal supervision.</li><li>
Good organizational skills, problem solving skills and engagement with guests to anticipate their needs.</li><li>
Commitment to meet and exceed all performance standards.</li><li>
Constantly look to develop own professional skills and abilities.</li><li>
Adherence to Standard operating procedures</li><li>
Ability to work a multi-cultural workforce.</li><li>
High level of integrity, promptness, creativity, enthusiasm, dedication, time management, Team work, flexibility and support for continuous improvement</li><li>
Good knowledge of the entire Housekeeping Operations</li><li>
Knowledge of Opera Property Management System preferred.</li><li>
Curiosity, listening skills</li><li>
Strong ability and knowledge of Microsoft Office Suite (Excel, PowerPoint, etc.).</li><li>
Perfectly fluent in English</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

Butler

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427 guest services officer bahrain international airport london gatwick airport lahore allama iqbal international airport jobs IN Manama

Guest Services Officer (Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport)

Guest Services Officer (Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport)

Station Manager (Bahrain International Airport / London Gatwick Airport / Lahore Allama Iqbal International Airport)

Senior HVAC Technician

Finishing Carpenter

Finishing Carpenter

Butler