guest services officer

Grand Hyatt

<div>
 
 Organization- Grand Hyatt Kuwait City
 
 
 
 
 Summary
 
 
 
 As a Guest Relation Officer, you will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
 
 
 The Guest Relation Officer is responsible to assist in the smooth and efficient running of the Guest Relations Department within the Rooms Division
 
 
 
 Qualifications
 
 
 
 The potential candidate must ideally have:
 
 
 <ul>
 <li>
 A relevant degree or diploma in Hospitality or Tourism management.
 </li>
 <li>
 Minimum 2 years' work experience hotel operations.
 </li>
 <li>
 Good problem solving, administrative and interpersonal skills are a must.
 </li>
 <li>
 Arabic language skills is a must
 </li>
 </ul>
</div>

Guest Relation Officer (Female)

six senses

<div>As Guest Relations Officer, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives.<div>
Duties and Responsibilities
 
As Guest Relations Officer, I will assume full responsibility for the efficient operation in the following:
 
<ul><li>Responsible for the daily operation of the telephone operators during the shift and administrative work.
</li><li>Answer all inquiries in an efficient and friendly manner, using guest names whenever possible and routing calls to proper extensions.
</li><li>Handle all long distance and local calls and relay message if required.
</li><li>Accept and deliver wake-up calls, messages and facsimiles in a timely manner.
</li><li>Assist in booking and taking requests for reservations for Restaurant, Spa and Kids&rsquo; Club.
</li><li>Ensure proper handover of all outstanding matters for follow-up at the end of the shift.
</li><li>Utilize and ensure proper working condition of the telephone switchboard, guest room telephones and facsimile machines.
</li><li>Ensure all equipment of the department is kept clean and in good working condition.
</li><li>Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
</li><li>Strictly adhere to LQA standards and guest comments.</li></ul></div>
Qualifications 
To execute the position of Guest Relations Officer, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:<ul><li>High school diploma or equivalent and at least 1 year experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.</li><li>Technical skills include MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.</li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul>
The above is intended to provide an overview of the role and responsibilities for a Guest Relations Officer at Six Senses Zighy Bay It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.
Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment. 
<div><div><div>Six Senses serves as a changemaker and maintains a leadership commitment to community, sustainability, emotional hospitality, wellness, and crafted experiences, infused with a touch of quirkiness. 
</div><div></div> 
<div>Whether an exquisite island resort, mountain retreat, or urban hotel; Six Senses unites a diverse, multinational, and multicultural portfolio of properties. Each host brings to life the values in their own way, while delivering on the brand&rsquo;s vision: to reawaken people&rsquo;s senses so they feel the purpose behind their travels and ultimately reconnect with themselves, others, and the world around them. 
</div><div></div> 
<div>You&rsquo;re about to be the author of this journey that takes you through life&rsquo;s undiscovered passageways, hidden treasures, and meaningful experiences. 
</div><div></div> 
<div>It&rsquo;s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us. 
</div><div></div> 
<div>Let the journey begin. 
</div></div></div><div></div> 
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Guest Relations Officer - Six Senses Zighy Bay

Simcoe IT

Guest Receiving Officer (Female)Industry: Restaurant / Hospitality Job Type: Full-Time Location: Valencia Town, Lahore Salary: PKR 55,000 - 60,000 per month Working Hours: 2:00 PM &ndash; 11:00 PM Working Days: 6 Days a Week (Monday Off)Job OverviewWe are looking for a professional and customer-oriented Guest Receiving Officer to join our restaurant team. The ideal candidate will be responsible for welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a smooth and pleasant dining experience.Key Responsibilities<ul><li>Welcome and assist guests in a friendly and professional manner.</li><li>Manage reservations, bookings, and walk-in customers.</li><li>Coordinate table allocation and seating arrangements.</li><li>Handle guest inquiries, concerns, and special requests efficiently.</li><li>Maintain a positive first impression of the restaurant.</li><li>Coordinate with service staff to ensure smooth guest flow.</li><li>Manage phone calls and reservation requests professionally.</li><li>Monitor waiting lists and update guests on seating availability.</li><li>Ensure the reception area remains clean, organized, and presentable.</li><li>Support management in maintaining high customer satisfaction standards.</li></ul>Requirements<ul><li>Female candidate with 2&ndash;3 years of relevant experience in hospitality, restaurants, hotels, or customer service.</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and customer-focused attitude.</li><li>Strong problem-solving and guest-handling abilities.</li><li>Ability to work effectively in a fast-paced environment.</li><li>Basic knowledge of front-desk and reservation management.</li><li>Proficiency in MS Office and basic computer operations is preferred.</li></ul>Pay: Rs55,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Do you have any experience in hospitality, restaurant, hotel, customer service or any kind of front desk roles? If yes, please specify.</li><li>Have you previously handled guest reception, reservations, or front-desk operations? </li><li>Are you comfortable working from 2:00 PM to 11:00 PM, six days a week (Monday off)?</li><li>Are you currently residing in Lahore or able to commute to Valencia Town, Lahore?</li><li>Do you have experience using reservation systems, MS Office, or other front-desk software?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Guest Receiving Officer (Female)

Cala Restaurant

Job OverviewC&aacute;la is an upper-tier dining space built around experience, storytelling, and precision. We are looking for a Female Guest Relations Officer who understands that hospitality is not just service. it is anticipation, discretion, and emotional intelligence.This role is ideal for someone who can manage guests with calm confidence while maintaining a refined, quiet, and controlled floor presence.Key Responsibilities<ul><li>Welcome and host guests, ensuring a smooth and composed arrival experience</li><li>Manage reservations, table allocation, and guest flow efficiently</li><li>Build relationships with repeat and VIP guests, remembering preferences and occasions</li><li>Guide guests through the dining experience when needed (menu, concept, dishes)</li><li>Handle complaints professionally and ensure effective service recovery</li><li>Coordinate closely with floor staff and kitchen to maintain service timing</li><li>Maintain a calm, organized, and noise-controlled environment on the floor</li></ul>Location: Emaar Coral Tower, DHA Phase 8, KarachiAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you know regarding CRM use i.e SevenRooms</li></ul>Education:<ul><li>Middle School (Preferred)</li></ul>Experience:<ul><li>Hospitality: 2 years (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Female - Guest Relations Officer

First Hospitality

<div><h4 class="jobSectionHeader">What's in it for you&hellip;</h4><ul>
<li>Insurance enrollment available from DAY 1!</li>
<li>Paid time off available from DAY 1!</li>
<li>Holiday pay available from DAY 1!</li>
<li>401(k) enrollment after 30 days!</li>
<li>Hotel and travel discounts at worldwide destinations!</li>
<li>Professional development and promotion opportunities!</li>
</ul><h4 class="jobSectionHeader">About this job&hellip;</h4>
The Guest Service Manager leads the hotel&rsquo;s front desk and guest services team. Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.<h4 class="jobSectionHeader">
What you&rsquo;ll be doing&hellip;</h4><ul>
<li>Welcome arriving guests and complete the hotel&rsquo;s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.</li>
<li>Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.</li>
<li>Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.</li>
<li>Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.</li>
<li>Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.</li>
<li>Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.</li>
<li>Always maintain professionalism consistent with hotel brand and company expectations.</li>
<li>Know and communicate hotel emergency procedures; inform and assist guests in emergencies.</li>
<li>Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.</li>
<li>If applicable, maintain balance and security of house bank and accurately log all transactions.</li>
</ul><h4 class="jobSectionHeader">Success factors&hellip;</h4><h4 class="jobSectionHeader">
Experience &amp; Education:</h4><ul>
<li>2+ years of customer service experience, preferably in Hospitality or related industry</li>
<li>High School diploma or equivalency education certificate required</li>
</ul><h4 class="jobSectionHeader">Communication:</h4><ul>
<li>Excellent verbal and written communication skills</li>
<li>Must be able to speak, read, and write in primary language used in the workplace</li>
<li>Physical:</li>
<li>8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday</li>
<li>Lift, lower, and maneuver up to 30 pounds occasionally</li>
</ul><h4 class="jobSectionHeader">About First Hospitality&hellip;</h4>
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality&rsquo;s strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee&rsquo;s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.
Equal Opportunity Employer.</div>

Guest Services Manager

Hyatt Regency

<div>
 
 Organization- Hyatt Regency Doha
 
 
 
 
 Summary
 
 
 
 About Hyatt Regency Oryx Doha:
 
 
 Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.
 
 
 The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha&rsquo;s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.
 
 
 About the role:
 
 
 We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, who have a passion for outstanding customer-tailored service that is both unique and authentic. We believe our guests select our hotel because of our caring and attentive colleagues who provide efficient service and create seamless, intuitive, signature experience making our guests&rsquo; stay free from stress and filled with success.
 
 
 As Guest Service Officer &ndash; Front Office you will be creating a welcoming experience for our guests through helpful and exceptional service: greeting the guests when they arrive at the hotel, assisting them with the registration, processing payments and responding to the guests&rsquo; inquiries. In this position you will be proactively resolving service-related concerns and providing appropriate follow up. This highly visible role gives opportunity for casual conversation and has a direct impact on creating signature experience.
 
 
 
 Qualifications
 
 
 
 What we are looking for:
 
 
 Relevant degree or diploma in Hospitality or Tourism management
 
 
 Exceptional interpersonal skills showing care and the ability to connect and care for our guests
 
 
 International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
 
 
 Desire to constantly learn and ambition to grow
 
 
 Ability to work under pressure
 
 
 Excellent English
 
 
 What we are offering:
 
 
 Competitive tax free salary and benefits
 
 
 Opportunities for career growth within the global company
 
 
 Discounted rooms at Hyatt wordwide
</div>

Guest Service Officer - Front Office

Inner Parish Security Corporation

<div>Supervising Overnight Rover 
Inner Parish Security Corporation (IPSC) is currently hiring Security Officers in the Lafayette Area. 
$14.00 per hour, paid weekly. We now have Daily Pay, where you can easily access your daily earnings on demand!
Shift time: 7 pm - 7 am
Requirements: Must be 25 years or older, have a valid drivers license and a clean driving record. Must have at least one year of security experience, able to tolerate heavy cigarette smoke. Supervisor experience preferred but not required. 
<ul><li>
Willingness and ability to work to a flexible roster, 7 days a week.</li><li>
Valid Driver's license - clean driving record</li><li>
THIS IS AN ARMED POSITION</li><li>
Willing to work multiple locations.</li><li>
Reliable transportation.</li><li>
Active cellphone.</li><li>
Must be at least 25 years of age.</li><li>
Clean criminal background.</li><li>
Ability to pass a drug screen.</li></ul> 
Duties:<ul><li>
Observes and verifies all guest for age restrictions.</li><li>
Reports any security-related incidents, hazards.</li><li>
Documents nightly operations and files weekly reports.</li></ul>
 Schedule: 12 Hour Shift 7AM- 7PM
Open availability to work in Lafayette, Rayne, Duson, Crowley, Eunice, Breaux Bridge, St. Martinville, and New Iberia. 
Physical and Mental Job Requirements:<ul><li>
Must have effective written and verbal communication skills and must be able to communicate clearly and quickly in cases of emergency.</li><li>
A Security Officer must be able to read and interpret written information under a variety of circumstances.</li><li>
A Security Officer must be able to drive a motor vehicle in the course of his/her duties if required.</li><li>
A Security Officer must be able to detect and identify sounds relevant to fires, floods, alarm signals, and persons in distress against distracting sound background conditions (e.g., machinery, traffic noise, etc.)</li><li>
A Security Officer must be able to: Walk, Run, Stand, Climb, Sit.</li><li>
A Security Officer must be able to lift a minimum of 50 lbs. waist high, if required.</li><li>
A Security Officer must be in good mental health and be able to make decisions instantly on the event of an emergency.</li><li>
A Security Officer must meet the physical and mental requirements of the state(s) to be licensed by the state to perform Security Guard / Security Officer work. Must be able to obtain the status of license required for the position, either Armed or Unarmed.</li></ul>
Accommodations to the above will be considered and offered, when possible.
If you have a passion for providing crucial security services and seek an important role with an enthusiastic team, IPSC is the company for you!
Inner-Parish Security Corporation dba IPSC
43222 Pecan Ridge Dr
Hammond, LA 70403
#IPSCT4S 
From our beginning in 1977, IPSC offered security officer patrols, and since then, we have expanded our offerings to include a number of security related services. Whether you are looking to secure your business, home or a government entity, IPSC has a valuable service to offer. IPSC offers armed and unarmed security guard services, patrol services, law enforcement officer services, commercial electronic security, fire protection, and emergency response services.
 We are looking for people who share the values that establish our business, and will not compromise, when it comes to:<ul><li>
Commitment</li><li>
Excellence</li><li>
Integrity</li><li>
Responsiveness</li><li>
Service</li></ul>
 We want YOU to join us as we Relentlessly pursue Excellence in Security from a heart of Service to others.</div>

Supervising Overnight Rover

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