guest services officer

Allied Universal

<div>Security Officer Guest Services Desk<h2 class="jobSectionHeader">
Overview</h2>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
<h2 class="jobSectionHeader">Job Description</h2> 
As a Security Officer Guest Services Desk in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a dynamic technology location where you will serve as the welcoming front desk presence, assist with visitor access, monitor activity, and provide outstanding customer service and communication. In this stationary role, you will help support a secure environment through professionalism, teamwork, and integrity while reflecting our agile, reliable, innovative, and people-first culture.
Position Type: Part Time
Pay Rate: $14.00 / Hour
Job Schedule:
DayTimeSat07:00 PM - 07:00 AMSun07:00 PM - 07:00 AM
What You'll Do:
<ul><li>Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures at the front desk within a technology-focused office location.</li>
<li>Monitor lobby activity, verify visitor credentials, issue access badges, and/or maintain visitor logs in alignment with access control protocols.</li>
<li>Answer questions, provide directions, and/or support front desk communications while helping to address security-related concerns in a professional manner.</li>
<li>Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, including notifying appropriate personnel when needed.</li>
<li>Support emergency response activities, document daily events and/or incidents, and communicate relevant information to site contacts and Allied Universal leadership.</li></ul>
Minimum Requirements:
<ul><li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul>
Why Join Us:
<ul><li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"> 
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
<h2 class="jobSectionHeader">Requisition ID</h2> 
2026-1570977</div>

Security Officer Guest Services Desk

<div>Security Officer Guest Check In<h2 class="jobSectionHeader">
Overview</h2>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
<h2 class="jobSectionHeader">Job Description</h2> 
As a Security Officer Guest Check In in Chelsea, MA, you will serve and safeguard clients in a range of industries such as Food/Beverage, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a dynamic food and beverage location where you will serve as the first point of contact at the front desk, greeting visitors, managing access, supporting security-related procedures, and delivering outstanding customer service. This role is ideal for a professional communicator who is comfortable with technology and values teamwork, integrity, reliability, and a people-first culture.
Position Type: Part Time
Pay Rate: $18.00 / Hour
Job Schedule:
DayTimeTue04:30 PM - 11:30 PMWed04:30 PM - 11:30 PMThur04:30 PM - 11:30 PM
What You'll Do:
<ul><li>Provide customer service to clients, visitors, and/or employees at the front desk by following site-specific procedures and supporting security-related protocols for a food and beverage location.</li>
<li>Monitor access to the location by verifying identification, issuing visitor credentials, maintaining sign-in records, and reporting unusual activity to site contacts and/or Allied Universal leadership.</li>
<li>Respond to incidents, questions, and/or critical situations in a calm, problem-solving manner, including contacting emergency services or designated personnel when appropriate.</li>
<li>Support front desk operations by answering calls, directing guests, receiving deliveries, and documenting security-related incidents, maintenance concerns, and/or policy-related issues.</li>
<li>Observe lobby and entry activity through assigned systems and visible presence to help to deter unauthorized access and support an orderly environment.</li></ul>
Minimum Requirements:
<ul><li>Customer service experience is preferred.</li>
<li>Comfort using a computer or tablet is preferred.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul>
Why Join Us:
<ul><li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"> 
Closing</h2>
Allied Universal&reg; is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
<h2 class="jobSectionHeader">Requisition ID</h2> 
2026-1571577</div>

Security Officer Guest Check In

Al-Futtaim

<div>Job Requisition ID: 177193
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview of the role 
As a Guest Relations Officer, you will be the first point of contact for customers across our UAE showrooms, helping deliver a consistently welcoming and high-quality experience via walk-ins, phone calls, and email enquiries. You will support the Sales Department by ensuring customer enquiries are handled efficiently, information is provided accurately, and every interaction reflects a strong quality service culture. 

<div>
What you will do 
<ul><li>Handle customer enquiries efficiently through walk-ins, phone, and email, ensuring timely follow-up and a positive customer experience.</li><li>Welcome, meet, and greet all showroom visitors professionally, creating a strong first impression.</li><li>Provide accurate information on products and services, and guide customers to the right support when needed.</li><li>Support showroom coordination and ensure the reception/workstation and customer areas are tidy and fully operational.</li><li>Log all walk-in and phone enquiries accurately in the Fastrack system.</li><li>Prepare and submit required reports (e.g., walk-in logs, demo/test drive logs) as per agreed timelines.</li><li>Follow QHSE rules, SOPs, and emergency/evacuation procedures, and participate in safety awareness trainings.</li></ul></div> 

<div>
Required skills to be successful 
<ul><li>Strong English communication skills (verbal and written).</li><li>1&ndash;2 years of customer service experience.</li><li>Customer-focused mindset with confidence handling enquiries in person, by phone, and by email.</li><li>Professional, pleasant manner with strong interpersonal skills.</li></ul></div> 


About the team 
You will be part of the Sales Department and work closely with colleagues across the business to promote continuous improvement in customer service. The team is committed to building a strong quality service culture, creating a positive experience for every customer and building customers for life. 

<div>
What equips you for the role 
<ul><li>Ability to stay organized in a busy showroom environment and balance multiple enquiries.</li><li>A consistent focus on quality and accuracy to minimize errors and rework.</li><li>Willingness to follow safety standards, processes, and company guidelines.</li><li>Proactive, hardworking, and motivated approach with good attention to detail.</li><li>Comfortable systems and keeping accurate records (IT knowledge is an advantage).</li></ul></div> 
We&rsquo;re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click &ldquo;apply&rdquo;: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application. 
Additional Internal Information:<div> 
<ul><li>Reports to: Sales Manager</li><li>Band: E</li></ul></div>

Note:-

You must have been an Al-Futtaim employee for at least 18 months in order to be considered. 
You must inform your HRBP in confidence of your application. 
Please note that this vacancy may be advertised externally in the next week so apply without delay.</div>

Guest Relations Officer

Hyatt Place Fort Worth TCU

<div>Join our team as a Guest Services Manager at Hyatt Place TCU!

Step into a leadership role where your impact shines. As our Guest Services Manager, you'll be at the forefront of creating exceptional guest experiences, fostering a positive team environment, and ensuring smooth Front Office operations. If you thrive in a fast-paced setting and are passionate about leading with professionalism and care, we want you on our team!

Your Role:

As the Guest Services Manager, you'll play a key role in leading our Front Office team and delivering outstanding service. Some of your key responsibilities will include:
<ul>
<li>Oversee Front Office operations to ensure friendly, efficient, and attentive service for every guest.</li>
<li>Work 2-3 Shifts per week. Set the example for the Team.</li>
<li>Handle guest requests, resolve problems, and follow up to guarantee satisfaction.</li>
<li>Motivate, coach, and manage the Guest Services team, including hiring, training, and conducting performance appraisals.</li>
<li>Analyze daily reports to maximize room revenue and occupancy.</li>
<li>Manage payroll, scheduling, and departmental compliance with hotel standards.</li>
<li>Supervise Night Audit operations and ensure accurate reporting.</li>
<li>Assist with reservations, cash handling, and key control procedures.</li>
<li>Act as Manager on Duty (M.O.D.) as scheduled.</li>
<li>Support other hotel departments to maintain a seamless guest experience.</li>
<li>Other duties as assigned.</li></ul> 

What We&rsquo;re Looking For:
<ul>
<li>At least 2+ years progressive experience hotel front office operations.</li>
<li>Previous supervisory experience required.</li>
<li>A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.</li>
<li>Must be proficient with Windows operating systems.</li>
<li>Flexible availability.</li></ul> 
What We&rsquo;ll Do For You:
<ul>
<li>Health Benefits &ndash; Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)</li>
<li>Holidays &amp; Paid Time Off &ndash; Take time to relax and recharge. (For eligible team members)</li>
<li>401(k) Retirement Plan &ndash; Secure your future with our generous company match.</li>
<li>Education Program &ndash; Further your career with our tuition reimbursement program.</li>
<li>Hotel Travel Discounts &ndash; Explore the world with special rates.</li>
<li>Daily Pay &ndash; Access your earnings when you need them.</li></ul> 


Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.</div>

Guest Services Manager

Maadaadizi

<div>
 At the Intercontinental St. Paul Riverfront, you&rsquo;ll be part of a team that sets the standard for hospitality. Our riverfront location in vibrant downtown St. Paul creates an inspiring backdrop for delivering exceptional guest experiences &ndash; from the quick night away to business travelers, to unforgettable events and everything in between. Our team is Guest Obsessed! We&rsquo;re committed to fostering a culture of collaboration, recognition and professional growth, where your passion and dedication are celebrated. Join us and help share unforgettable moments while building a career you are proud of.
 
 
 
 Guest Services Operator
 
 
 
 
 Status
 
 Hourly, Non &ndash; Exempt, Non-Union
 
 
 
 Reports to
 
 Front Desk Manager
 
 
 
 GENERAL PURPOSE
 
 
 
 The Guest Service Operator (PBX Operator) serves as the central communication hub of the hotel, responsible for managing all incoming and internal calls with professionalism, efficiency, and genuine care. This role supports both guests and team members by handling requests, relaying messages, coordinating with departments, and assisting with front desk operations when needed. The position requires strong communication skills, multitasking ability, and a thorough knowledge of hotel services, while maintaining composure in a fast-paced environment and ensuring all interactions align with high guest service standards.
 
 
 
 Essential Duties/Responsibilities
 
 
 
 <ul>
 <li>
 Answer and direct all incoming calls promptly, professionally, and courteously.
 </li>
 <li>
 Assist guests with information requests, messages, and wake-up calls.
 </li>
 <li>
 Communicate guest requests and messages to appropriate departments quickly and accurately.
 </li>
 <li>
 Maintain a thorough knowledge of hotel facilities, services, and operating hours.
 </li>
 <li>
 Handle emergency calls, alarms, and security communications following hotel safety procedures.
 </li>
 <li>
 Monitor and maintain accurate logs of calls, messages, and incidents.
 </li>
 <li>
 Support the Front Office team to enhance the overall guest experience.
 </li>
 <li>
 Uphold brand standards and demonstrate genuine care in every guest interaction.
 </li>
 <li>
 Assist with Front Desk Check-In and outs when needed.
 </li>
 <li>
 Other duties as assigned.
 
 
 
 </li>
 </ul>
 
 SUPERVISORY DUTIES:
 
 None
 
 
 
 Job Qualifications
 
 
 
 <ul>
 <li>
 Previous experience in a customer service, hospitality, or switchboard role preferred.
 </li>
 <li>
 Excellent verbal communication and active listening skills.
 </li>
 <li>
 Professional phone etiquette and a calm, clear speaking voice.
 </li>
 <li>
 Ability to multitask in a fast-paced environment while maintaining accuracy.
 </li>
 <li>
 Basic computer and telephone system knowledge.
 </li>
 <li>
 A warm, friendly, and professional demeanor with a focus on guest satisfaction.
 </li>
 <li>
 Flexibility to work various shifts, including evenings, weekends and holidays.
 
 
 
 </li>
 </ul>
 
 PHYSICAL ENVIRONMENT:
 
 
 
 <ul>
 <li>
 Work is primarily performed in an indoor office or back-of-house communications area.
 </li>
 <li>
 Requires sitting for extended periods while operating a telephone switchboard and computer.
 </li>
 <li>
 May involve light physical activity such as reaching, bending, or handling office equipment.
 </li>
 <li>
 Frequent use of hands and fingers to operate communication systems and input data.
 </li>
 <li>
 Occasional exposure to varying noise levels and busy front-of-house environments.
 </li>
 <li>
 Must be able to remain calm and focused during high call volumes or emergency situations.
 </li>
 </ul>
</div>

Guest Services Operator

Roshan Packages

Gate Officer Location: Corrugation Unit, Sundar Industrial Estate, Lahore Roshan Packages LimitedJob Summary:Roshan Packages Limited is seeking a responsible and vigilant Gate Officer to manage entry and exit operations at its Corrugation Unit. The role is critical in ensuring secure access control, accurate recordkeeping, and smooth gate operations in a manufacturing environment.Key Responsibilities:<ul><li>Manage gate operations including entry/exit of employees, visitors, and vehicles</li><li>Maintain accurate visitor, vehicle, and material movement logs</li><li>Verify documents such as delivery notes, gate passes, and invoices</li><li>Ensure compliance with company security and safety protocols</li><li>Monitor and report any suspicious activities or irregularities</li><li>Coordinate with security and operations teams for smooth workflow</li><li>Assist during audits and ensure proper documentation at the gate</li></ul>Eligibility Criteria:<ul><li>Minimum qualification: Intermediate / Matric</li><li>Experience in gate operations or industrial security preferred</li><li>Basic understanding of documentation and recordkeeping</li><li>Strong observation and communication skills</li><li>Ability to work in rotational shifts</li></ul>Job Details:<ul><li>Job Type: Full-time</li><li>Industry: Manufacturing / Packaging</li><li>Location: Sundar Industrial Estate, Lahore</li></ul>Benefits:<ul><li>Competitive salary</li><li>EOBI</li><li>Medical Insurance</li><li>Life Insurance</li><li>Subsidized Lunch</li><li>Residence</li><li>Transport Facility</li><li>Overtime (as applicable)</li></ul>How to Apply:Interested candidates are encouraged to apply at the earliest.Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>What is your current/Last Salary and benefits? </li></ul>Work Location: In person

Gate Officer

Burj ul Zaki Boutique hotel

We are seeking a Front Desk Officer who will serve as the primary point of contact for guests, delivering exceptional customer service and ensuring a welcoming and efficient check-in and check-out experience. This role involves managing reservations, handling guest inquiries, and coordinating with other departments to ensure a pleasant stay for all guests. The ideal candidate will have experience and good know-how of PMS (Property Management Systems) and a strong background in sales and conversion, preferably with previous experience as a front desk officer in the hospitality industry.Key Responsibilities:- Greet guests upon arrival and assist with the check-in process.- Handle guest inquiries, requests, and complaints promptly and effectively. - Provide information regarding the guest house facilities, local attractions, and transportation options.- Manage reservations through phone, email, and online booking systems. - Update and maintain the reservation system with accurate guest information.- Process cancellations and modifications to bookings as necessary.-Drive sales and maximize conversion rates through proactive engagement.-Utilize PMS and related tools effectively to manage leads and bookings.-Deliver excellent customer service and build long-term client relationships.- Handle payments, issue receipts, and ensure accurate cash handling.- Manage billing inquiries and resolve discrepancies promptly.- Collaborate with housekeeping and maintenance teams to ensure room readiness and address any guest issues.- Maintain effective communication with management regarding guest feedback and operational concerns.- Maintain an organized front desk area and ensure all guest documentation is filed appropriately.- Assist with the management of guest house inventory and supplies.- Ensure compliance with guest house policies and procedures regarding safety and security.- Report any incidents or emergencies to management immediately.Qualifications:- High school diploma or equivalent; additional certification in hospitality management is a plus.- Previous experience in a front desk or customer service role preferred.- Strong communication and interpersonal skills.- Ability to handle multiple tasks in a fast-paced environment.- Basic computer skills and familiarity with reservation systems.Interested candidates should submit their resume and a cover letter outlining their relevant experience. Whatsapp 0333-0698127Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Receiptionist: 5 years (Required)</li></ul>Work Location: In person

Front Desk Officer (Male Only)

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