guest services representative

Imaging Associates, LLC

<div><p><b>Ignite Your Career on the Frontline of Patient Care at Imaging Associates!</b></p>
<p>
We're searching for an energetic <b>full-time Guest Services Representative</b> to dive into our high-octane, fast-paced front desk&mdash;mastering reception, scheduling, and creating unforgettable first impressions. At Imaging Associates, we fuse state-of-the-art imaging technology with unbeatable customer service, always putting our patients' health and well-being first.</p>
<p>
If you're a champion of excellence with a magnetic, positive vibe and a fire for wowing customers, let's connect!</p>
<p>
This is a <b>full-time, 40-hour/week powerhouse role</b> rotating between our buzzing <b>Anchorage, Eagle River, or Palmer</b> locations. Enjoy flexible <b>8-hour or 10-hour shifts</b> for the ultimate work-life harmony. You'll conquer patient scheduling, registration, co-pay/deductible collection, and incoming calls with finesse.</p>
<p><b>
Fuel your success with performance bonuses:</b> Earn <b>$1,000&ndash;$1,500 at 6 months</b> and <b>$2,000&ndash;$3,000 at 12 months</b>&mdash;the sky's the limit based on your impact!</p>
<p><b>
Willing to train the perfect fit!</b> Ready to shine? Let's talk!</p><p><b>
Qualifications:</b></p>
<ul><li>
1+ years experience in a specialty medical practice preferred.</li><li>
Knowledge of medical terminology preferred.</li><li>
Experience with medical pre-authorizations preferred.</li><li>
Experience with multi-line telephone system, personal computers, and other common office equipment required.</li><li>
Working weekends, rotations to our other locations in Anchorage and Eagle River, and regular attendance are absolute requirements of this position.
</li><li>Must be able to read, write and speak English.</li></ul><p><b>
Job duties include:</b></p>
<ul><li><b>
Patient Scheduling</b>: Accurately schedules all diagnostic procedures performed at the group practice. Explains pre-exam requirements and procedures.</li><li><b>
Patient Registration</b>: Accurately registers patients calling to schedule diagnostic procedures at the practice. Must be able to perform essential functions of registration.</li><li><b>
Communications: </b>Answers all incoming calls with a smile. Answers questions, refers calls to proper person or take messages.</li><li><b>
Customer Service/Reception: </b>Greets patients with a smile and treats each with respect and compassion. Demonstrates excellent customer service skills in all interactions with physicians, patients and practice personnel. Must be able to perform reception functions.</li></ul><br>
<p></p>
<p>
This is a full time, non-exempt position and is benefit eligible. Generous benefits include: medical, HSA, dental, life and vision insurances, PTO, paid holidays and 401k with Company Match.</p>
<p>
Please provide a cover letter and resume for consideration.</p></div><p></p>

Guest Services Representative/Receptionist (Palmer)

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><div><p>
The Premium Customer Services Representative is an ambassador of American Airlines, providing superior hospitality, excellent customer service, extensive ticketing and problem resolution for our most valuable customers in all areas covered by the Premium Customer Services organization. Premium Customer Services Representatives provide enhanced, extraordinary services in a positive, enthusiastic, courteous and friendly manner to all customers and guests. Starting pay is $21.25 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p><ul><li>
Provide premium customer service to all customers</li><li>
Register customers and verify their access to club(s) and/or lounge(s)</li><li>
Greet customers by completing all guest experience items (e.g., greet customers using their name when possible, ensure name tag is visible, provide WIFI password, ask how you can assist)</li><li>
Book and confirm flight reservations (e.g., using the semi-automated business review environment [SABRE], Qantas Intelligent Keypad [QIK]) All</li><li>
Check premium customers in for their flights (e.g., flight changes, rebooking, passport verification swipe)</li><li>
Monitor flights to identify boarding times, delays, or disruptions to best accommodate customer needs</li><li>
Issue customer tickets (e.g., day of departure, reissues, future tickets)</li><li>
Cancel passenger reservations, as requested</li><li>
Place customers on priority lists (e.g., upgrades, standby)</li><li>
Provide timely resolution of customers&rsquo; travel issues</li><li>
Contact the next level of customer service support (i.e., premium services CSCs or CSMs) to address unresolved customer issues, as needed</li><li>
Document customer issues in the passenger name record (PNR)</li><li>
Perform club enrollment or sales activities (e.g., Admiral&rsquo;s Club, credit card memberships)</li><li>
Coordinate all services provided to elite status customers (e.g., Concierge Key program and Five Star service)</li><li>
Assist elite status customers (e.g., Concierge Key, Five Star Members) as they move throughout terminals</li><li>
Assist customers with their baggage, as needed</li><li>
Monitor or maintain the appearance of the lounges or clubs (e.g., via conduct of walk-throughs)</li><li>
Communicate with business partners to ensure food and beverages are provided to club and/or lounge customers at all times</li><li>
Oversee the activities of business partners providing services (e.g., catering, sanitation) to the club(s) and/or lounge(s)</li><li>
Assist customers with technology provided in the club(s) and/or lounge(s)</li><li>
Reserve conference rooms (e.g., 1 hour) for same-day travel requests</li><li>
Coordinate services for any meetings occurring in conference rooms (e.g., food for the meetings)</li><li>
Complete open or close procedures for club(s) and/or lounge(s)</li><li>
Address escalated customer issues or concerns</li><li>
Conduct liquor inventory audit with beverage business partner (at some airports)</li><li>
Monitor KeyStar system to arrange appropriate services for customers (e.g., government officials, OneWorld, Concierge Key, FiveStar) (at some airports)</li><li>
Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays</li><li>
Complete job-relevant trainings</li><li>
Adhere to company policies, procedures, and performance standards</li><li>
Wear uniforms as required by company policy</li><li>
Adhere to government regulations (e.g., DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems, including during customer interactions</li><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED</li><li>
Must be able to read, write, fluently speak and understand the English language</li><li>
Bilingual language skills required in some locations</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Actively demonstrate extraordinary customer service and customer engagement in an environment of hospitality</li><li>
Ability to work under pressure, handle a multitude of projects concurrently while paying close attention to detail and customer service</li><li>
Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact</li><li>
Service-oriented and self-motivated with a high level of professionalism</li><li>
Able to attend training classes in Dallas/Fort Worth, Texas</li><li>
Prior customer hospitality experience strongly preferred</li><li>
Maintain a well-groomed and professional appearance</li><li>
Excellent communication skills</li><li>
Prior travel industry experience preferred</li><li>
PC experience preferred</li><li>
Strong organizational and administrative skills required</li><li>
Ability to work irregular and/or extended hours, including weekends and holidays</li><li>
Must report to work on a regular and timely basis<br>
</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Premium Guest Services Representative Part Time

Extended Stay Hotels

<div><div><b>POSITION PURPOSE AND SUMMARY</b></div>
<div>
</div><p>The Guest Services Representative (&quot;GSR&quot;) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
</p><p>Watch <b>A Day in the Life</b> video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy</p>
<p>
</p><p><b>MAJOR / KEY JOB DUTIES</b></p>
<ul>
<li>Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
</li><li>Assists and responds to guest requests with diligent follow-through.
</li><li>Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
</li><li>Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
</li><li>Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.</li>
<li>Setup, maintain, and takedown of breakfast display in timely manner.
</li><li>Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
</li><li>Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
</li><li>Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
</li><li>Periodic tours of the property to ensure the property is meeting brand standards.
</li><li>Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
</li><li>Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
</li></ul><p><b>OTHER DUTIES</b></p>
<ul>
<li>Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
</li></ul><ul><li>Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
</li></ul><ul><li>Other tasks as assigned by the management team.
</li></ul><p>.
</p><div><div><div><b>BENEFITS</b></div>
<ul><li><b>Weekly Pay!</b></li>
<li>Competitive Wages</li>
<li>Great working environment</li>
<li>Employee Recognition Programs</li>
<li>Vision Insurance</li>
<li>401(k) Savings Plan</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Perks Program offering discounts to major companies</li>
</ul></div><div></div><div><div><div><b>Compensation</b></div>
<div><br>
Pay range information for the position you are applying for is below.<br>
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
</div></div></div></div><div></div>Requirements:
<div><div><b>KNOWLEDGE, SKILLS, ABILITIES &amp; COMPETENCIES</b></div>
<div></div><div><ul><li>Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
</li></ul><ul><li>Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
</li></ul><ul><li>Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
</li></ul><ul><li>Complete routine reports and correspondence.
</li></ul><ul><li>Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
</li></ul><ul><li>Apply good judgment at all times.
</li></ul><ul><li>Manage problems, address and solve guest-related issues.
</li></ul></div><p></p><p><b>MINIMUM QUALIFICATIONS</b></p>
<ul>
<li>High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.</li>
</ul>
<div><p><i>ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.</i></p></div><br>
</div>
<br>
Compensation: $13.33-$13.73 hourly</div>

Guest Services Rep Part Time-104020

<div><div><b>POSITION PURPOSE AND SUMMARY</b></div>
<div>
</div><p>The Guest Services Representative (&quot;GSR&quot;) position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.
</p><p>Watch <b>A Day in the Life</b> video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy</p>
<p>
</p><p><b>MAJOR / KEY JOB DUTIES</b></p>
<ul>
<li>Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
</li><li>Assists and responds to guest requests with diligent follow-through.
</li><li>Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
</li><li>Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
</li><li>Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.</li>
<li>Setup, maintain, and takedown of breakfast display in timely manner.
</li><li>Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
</li><li>Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
</li><li>Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
</li><li>Periodic tours of the property to ensure the property is meeting brand standards.
</li><li>Assists and provides reasonable accommodation in response to guest requests whenever possible and practical
</li><li>Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.
</li></ul><p><b>OTHER DUTIES</b></p>
<ul>
<li>Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
</li></ul><ul><li>Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
</li></ul><ul><li>Other tasks as assigned by the management team.
</li></ul><p>.
</p><div><div><div><b>BENEFITS</b></div>
<ul><li><b>Weekly Pay!</b></li>
<li>Competitive Wages</li>
<li>Great working environment</li>
<li>Employee Recognition Programs</li>
<li>Vision Insurance</li>
<li>401(k) Savings Plan</li>
<li>Employee Assistance Program (EAP)</li>
<li>Employee Perks Program offering discounts to major companies</li>
</ul></div><div></div><div><div><div><b>Compensation</b></div>
<div><br>
Pay range information for the position you are applying for is below.<br>
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
</div></div></div></div><div></div>Requirements:
<div><div><b>KNOWLEDGE, SKILLS, ABILITIES &amp; COMPETENCIES</b></div>
<div></div><div><ul><li>Understand and communicate in English proficiently to interact with guests, associates and outside vendors.
</li></ul><ul><li>Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned.
</li></ul><ul><li>Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals.
</li></ul><ul><li>Complete routine reports and correspondence.
</li></ul><ul><li>Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
</li></ul><ul><li>Apply good judgment at all times.
</li></ul><ul><li>Manage problems, address and solve guest-related issues.
</li></ul></div><p></p><p><b>MINIMUM QUALIFICATIONS</b></p>
<ul>
<li>High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.</li>
</ul>
<div><p><i>ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.</i></p></div><br>
</div>
<br>
Compensation: $22.61 hourly</div>

The Chanler

<div><p><b>POSITION</b></p><p>
Join our team as a guest services representative and become the ultimate journey curator for the guest experience. The ideal candidate will provide superior guest service by following all of The Chanler's service standards. Display enthusiasm and poise when dealing with guests and accommodating their every need. Making, modifying, and canceling room reservations, delivering professional and warm pre-arrival/reservations, arrival and departure experiences for all of our guests, as well as extending the same level of service throughout the guest stay.</p><p><b>
THE CHANLER AT CLIFF WALK</b></p><p>
As a prestigious Two Michelin Key and double Forbes Five-Star property, The Chanler is renowned for its impeccable service, chic European dining, and warm, welcoming hospitality. We pride ourselves on creating a refined yet approachable atmosphere where guests can enjoy a unique blend of history, luxury, and authenticity. Join our team and be part of a legacy that continues to attract admirers from around the world.</p><p><b>
PRIMARY RESPONSIBILITIE</b>S</p><p>
Including but not limited to:</p><ul><li>
Providing an exceptional guest experience to ensure guests' memorable stays through anticipatory service while delivering all Forbes, brand standards and departmental procedures</li><li>
Ensure the highest level of genuine service</li><li>
Ensure departmental procedures are completed</li><li>
Operate front desk hotel software to make room reservations and process payments</li><li>
Check in and check out guests in an efficient and timely manner</li><li>
Resolve guest challenges and report them accordingly</li><li>
Must have flexible hours/shift availability, including weekends and evenings</li><li>
Support other departments when necessary</li><li>
Have a rounded knowledge of the Newport community to act as a guest concierge service</li><li>
Telephone operations, including answering calls, accessing voicemail, taking and canceling reservations, and making restaurant reservations for hotel guests</li><li>
*full list of responsibilities upon request*</li></ul><p><b>
REQUIREMENTS</b></p><ul><li>
High School Degree</li><li>
A college degree is preferred</li><li>
2+ years of hotel experience</li><li>
Ability to clearly and pleasantly communicate both verbally and in writing in English with guests,</li><li>
management, and co-workers, both in person and by telephone</li><li>
Strong computer skills</li><li>
Excellent time management and organizational skills.</li><li>
Must be available to work days, nights, weekends, and holidays</li><li>
Ability to stand, lift and/or move up to 50 pounds</li></ul><p><b>
WHAT WE OFFER</b></p><p>
Competitive Wages, 401K, Paid Vacations, Staff Housing **, Medical, Vision, Dental, and Life, Seasonal</p><p>
Staff Meal, Free Parking and Uniforms, Opportunities for Career Advancement, Referral Bonus</p></div>

Guest Service Agent

Towne Park

<div><h1 class="jobSectionHeader"><b><i>At Towne Park, it&rsquo;s more than a job, you can make an impact.
</i></b></h1><p></p><p>A career with us is rewarding in more ways than one.
</p><p></p><p>As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else&rsquo;s day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It&rsquo;s why we do what we do.
</p><p></p><p>Towne Park is a place where you can make a difference and create smiles every day.</p><p></p><p><br>
</p><p> .
</p><div><p><b>Job Details
</b><br>
<br>
<b>Compensation: </b>Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate&rsquo;s job-related skills, experience, education or training, and location.
</p><p>The hourly base pay is $15 per hour plus tips
<br>
<b>Work Schedule: </b>The work schedule for this position is Monday-Friday Part time
</p><p></p><p><b>Benefits: </b>Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are also able to enroll in the company&rsquo;s 401k retirement savings plan.
</p><p></p><p>Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms.
</p><p></p><p>Seasonal and temporary roles are not eligible for benefits outlined above.
</p><p></p><p><b>SUMMARY
</b><br>
The Guest Service Associate is responsible for providing exceptional hospitality services to guests in an attentive, friendly and efficient manner. The Guest Service Associate is responsible for parking and retrieving guest vehicles in a prompt yet safe manner and assisting guests with luggage, including delivery and pick up of guest luggage (where applicable) during arrival and departure.
</p><p></p><p><b>ESSENTIAL FUNCTIONS
</b></p><p><b>Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.
</b></p><p></p><p><b>Descriptive Statement(s) - % of Time
</b></p><p>Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients. Acknowledges and greets guests within five feet with a professional and friendly demeanor. Uses guest last names during interactions. - 25%
</p><p></p><p>Uses salutation of the day and welcomes guests to the location. Practices proper Towne Park phone etiquette. Posts up in designated areas when not completing tasks. - 10%
</p><p></p><p>Parks and retrieves vehicles while driving slowly and cautiously. Assists guests with bell services and luggage storage as needed. Opens all vehicle and hotel doors for guests. - 20%
</p><p></p><p>Assists guests with directions, taxis, reservations and other inquiries. Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area. Delivers messages, items and/or guest amenities as requested. Shuttles guests to appropriate places that are approved by the location. - 10%
</p><p></p><p>Explains parking rates and retrieval procedures to guests upon arrival. Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys. Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system. Consistently completes location on all key tags after parking vehicle. Calculates and collects revenue for vehicles when needed. - 35%
</p><p></p><p><b>The total amount of time for all functions of the job - 100%
</b></p><p></p><p><b>QUALIFICATIONS
</b></p><p></p><p><b>Education:
</b></p><ul><li>High school diploma or general education degree (GED)
</li></ul><p></p><p><b>Required Licensure, Certification, etc.:
</b></p><ul><li>Must hold a valid driver&rsquo;s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
</li></ul><p></p><p><b>Work Experience:
</b></p><ul><li>One (1) month related experience and/or training; OR equivalent combination of education and experience
</li></ul><p></p><p><b>Knowledge:
</b></p><ul><li>Knowledge of principles and processes for providing customer and personal services.
</li></ul><p></p><p><b>Skills:
</b></p><ul><li>Ability to read and write standard English language
</li><li>Ability to read and comprehend simple instructions, short correspondence and memos
</li><li>Ability to write simple correspondence
</li><li>Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
</li><li>Ability to add and subtract three digit numbers and to multiply and divide with 10&rsquo;s and 100&rsquo;s; ability to perform these operations using units of American money
</li><li>Ability to understand 24 hour and military time systems
</li><li>Ability to understand rates applicable to time passed
</li><li>Ability to operate a manual transmission is highly desirable
</li><li>Perform parallel parking
</li></ul><p></p><p><b>SCOPE
</b></p><p></p><p><b>Authority to Act:
</b></p><ul><li>Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
</li></ul><p></p><p><b>Budget Responsibility:
</b></p><ul><li>The employee has control over resources available only.
</li></ul><p></p><p><b>WORKING CONDITIONS &amp; PHYSICAL DEMANDS
</b></p><p><i>The </i><b><i>working conditions and physical demands </i></b><i>described here are representative of those that must be met by an associate to </i><b><i>successfully perform the essential functions of this job </i></b><i>. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</i></p><p></p><p><b>Physical Requirements
</b></p><p>While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
</p><p><b>Lifting Requirements
</b></p><p>Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
</p><p><b>Working Environment
</b></p><p>The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift. Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.
</p><p><b>Travel
</b></p><p>Travel of up to 5% may be required.</p></div></div><p></p>

Valet Attendant-(Lehigh Valley Muhlenberg)

NAD TRADING

<p><b>We are hiring : Guest Relations Representative &ndash; Requirements</b><br/>- 1&ndash;3 years of experience in customer service, hospitality, or QSR environment<br/>- Strong interpersonal and communication skills<br/>- Proven ability to engage with customers and handle feedback professionally<br/>- Customer-focused mindset with a passion for delivering exceptional service<br/>- Ability to manage customer concerns and resolve issues efficiently<br/>- Presentable, approachable, and energetic personality<br/>- Ability to work in a fast-paced environment and flexible shifts</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Guest Relations Representative

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Valet Attendant-(Lehigh Valley Muhlenberg)

Guest Relations Representative