hardware support engineer

Nebius

<div><div>Why work at Nebius 
Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.

Where we work 
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&amp;D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&amp;D team.</div>
The role

We are looking for a Senior Hardware Support Engineer to own production hardware reliability across large-scale, mission-critical data center environments. This role operates at the intersection of hardware engineering, operations, and vendors, ensuring fleet stability, rapid root cause identification, and continuous improvement of server and platform reliability.

You will act as a senior escalation point for complex hardware and firmware issues affecting production systems, driving investigations from symptom to root cause and coordinating resolution across engineering, vendors, and on-site teams. The role requires strong analytical thinking, structured problem-solving methodology, and deep hardware expertise in high-density, performance-critical infrastructure environments.

Your responsibilities will include
<ul>
<li>Leading root cause analysis for complex hardware and firmware failures across production fleets
</li>
<li>Aggregating recurring problems and error patterns to identify systemic reliability issues
</li>
<li>Acting as the senior escalation point for hardware-related incidents impacting availability or performance
</li>
<li>Coordinating with vendors to drive timely diagnostics, RMAs, firmware fixes, and corrective actions
</li>
<li>Partnering with internal engineering teams to validate fixes and prevent recurrence
</li>
<li>Performing hardware and firmware validation before fleet-wide rollout
</li>
<li>Driving structured incident investigations using established IT problem management methodologies
</li>
<li>Supporting on-site teams with technical coordination during critical hardware events
</li>
<li>Improving hardware observability, failure tracking, and reporting processes
</li>
<li>Contributing to long-term hardware reliability strategy and fleet-wide stability improvements
</li>
</ul>What we expect you to have
<ul>
<li>Strong hands-on expertise with server hardware in data center or large-scale production environments
</li>
<li>Proven experience performing root cause analysis of hardware and firmware failures
</li>
<li>Deep understanding of server components (CPU, memory, storage, networking, power, BMC) and failure modes
</li>
<li>Experience working directly with hardware vendors and engineering teams to resolve production issues
</li>
<li>Structured problem-solving skills using formal IT or incident management methodologies
</li>
<li>Strong analytical capabilities and ability to interpret logs, telemetry, and error patterns
</li>
<li>Experience coordinating technical activities with on-site operations teams
</li>
<li>Ability to manage multiple concurrent investigations with production impact
</li>
<li>Clear written and verbal communication skills in cross-functional environments
</li>
</ul>It will be an added bonus if you have
<ul>
<li>Experience in GPU-dense, AI, or high-performance computing environments
</li>
<li>Exposure to firmware lifecycle management and large-scale rollout validation
</li>
<li>Familiarity with Linux-based production systems and infrastructure tooling
</li>
<li>Experience improving fleet-wide hardware reliability metrics at scale
</li>
</ul>Working conditions
<ul>
<li>Remote work within the United States
</li>
<li>Occasional travel may be required for on-site coordination or critical hardware events
</li>
<li>Participation in incident escalations for production-impacting events
</li>
</ul>Key employee benefits
<ul>
<li>Comprehensive medical, dental, and vision coverage
</li>
<li>401(k) plan with company contribution
</li>
<li>Flexible paid time off
</li>
<li>Paid parental leave
</li>
<li>Professional development support
</li>
</ul>Compensation

$125,000 &ndash; $180,000 per year plus annual performance-based bonus.
<div>What we offer
<ul>
<li>Competitive salary and comprehensive benefits package.</li>
<li>Opportunities for professional growth within Nebius.</li>
<li>Flexible working arrangements.</li>
<li>A dynamic and collaborative work environment that values initiative and innovation.</li>
</ul>
We&rsquo;re growing and expanding our products every day. If you&rsquo;re up to the challenge and are excited about AI and ML as much as we are, join us!</div></div>

Senior Hardware Support Engineer

Microland

<div><div><div><div><div>Job Description:</div><div>
Education Qualification :
 
Any Graduate 
 
Skills : 
Primary -&gt; Technology | Hardware and Networking | Installation, configuration, maintainance and repair | 3 - Experienced 
Primary -&gt; Technology | Windows and MAC Support | OS administration | 3 - Experienced 
Secondary -&gt; Technology | Audio, Video support | Installation and configuration | 3 - Experienced 
Tertiary -&gt; Technology | End Point Security | Antivirus management, data encryption, DLP, desktop firewall, VPN, AD policies | 3 - Experienced 
Tertiary -&gt; Behavioral | Aptitude | Communication | 3 - Experienced 
 
Certification : 
Technology | Microsoft 365 Certified | Modern Desktop Administrator Associate 
 
1) Field Services support Engineers&rsquo; primary responsibility is to provide support to an organization&rsquo;s IT systems to help them meet their business goals, this is done by ensuring that all computers and networks operate efficiently with high uptime. 
2) As a desktop engineer, you may need to assemble and install client desktop computers and assist the end-user in securing their hardware. This role also involves hands &amp; feet support for various IT support teams to perform activities related to periodic maintenance to handling individual systems hardware, software, and network queries. 
3) To support daily technical support activities for computers &amp; all other end point devices 
4) Update the support ticket with the progress 
5) To set up and test desktop computer peripherals 
6) To perform the system changes adhered to organizational policies 
7) Conduct remote desktop troubleshooting to end-users along with documentation ticket maintenance 
8) Maintain technical documentation in association with other functional departments 
9) Technical Skills 
a. Hardware and Networking: Hardware Knowledge on multiple vendor end point products to troubleshoot &amp; isolating hardware issues 
b. Ability to provide physical support for mounting of DC HW, basic connectivity establishment 
c. Ability to Install remote tools like Putty to establish connectivity between two devices 
d. Ability to replace allowed HW components (such as HDD, memory) 
e. Ability to work with various assessment tools to identify the different hardware models available 
f. Ability to test the compatibility of Image with the various hardware models available, where needed 
g. Windows Operating System 
h. Exchange and Mobility Clients 
i. Printer management 
j. Backup and Recovery 
k. Audio, Video support 
l. End Point Security 
m. Vendor co-ordination 
n. Asset management 
o. Incident management 
p. Patch management 
q. MAC OS Support 
r. Basic Linux knowledge is an added advantage 
s. VIP User Support:</div></div></div></div><div><div><div><div>
Location:</div><div>
Saudi Arabia - Other</div></div></div></div><div><div><div><div>
Created On:</div><div>
12-Feb-2026</div></div></div></div></div><div></div>

Administrator - Field Services

Tasheel Law Firm

Job Title: IT Support EngineerJob Type: Full-timeReports to: IT Manager / SDMJob Overview:We are seeking a skilled IT Support Engineer to provide technical support for hardware, software, and network issues in a business environment. The ideal candidate will troubleshoot IT problems, manage user accounts, and assist with system administration while ensuring efficient service delivery and high user satisfaction.Key Responsibilities:<ul><li>Provide 1st/2nd-line support for hardware (laptops, printers), software (Windows/MacOS, O365), and basic network issues (Wi-Fi, VPN).</li><li>Install, configure, and troubleshoot end-user devices, applications, and Active Directory tasks (password resets, permissions).</li><li>Deploy licensed software, ensuring compliance, and train users on new tools/systems.</li><li>Manage tickets (logging, prioritization, escalation) via ITSM tools with full documentation.</li><li>Assist with onboarding (email setup, access to shared drives/printers).</li><li>Support server administration (Windows/Linux), patching, and security configurations.</li><li>Assist with backup/disaster recovery, network infrastructure (routers, switches), and LAN/Wi-Fi troubleshooting.</li><li>Document system/network changes and maintain knowledge base.</li><li>Collaborate on hardware/software rollouts with minimal disruption.</li></ul>Qualifications:<ul><li>Education: Bachelor&rsquo;s in IT/Computer Science or equivalent experience.</li><li>Experience: 3+ years in IT support (hardware, software, networking, and server administration).</li><li>Strong communication skills in Arabic and English.</li></ul>Technical Skills:<ul><li>Expertise in troubleshooting Windows/MacOS, mobile devices, and desktop hardware</li><li>Expertise in O365, Google Workspace, and enterprise applications support</li><li>Hands-on experience with Active Directory, network resources (shared drives/printers), and basic server administration (Windows/Linux)</li><li>Knowledge of networking fundamentals (Wi-Fi, VPN, LAN, DNS, DHCP) and remote support tools</li><li>Familiarity with virtualization (VMware/Hyper-V), cloud platforms (AWS/Azure), and monitoring tools</li><li>Understanding of backup solutions, disaster recovery, and system patching processes</li></ul>Soft Skills:<ul><li>Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users.</li><li>Ability to prioritize tasks, multitask effectively, and maintain composure while delivering quality support in fast-paced environments</li></ul>Certifications (Preferred):<ul><li>ITIL Foundation certification</li><li>CompTIA A+, Network+, Server+ or similar IT support certifications.</li><li>Microsoft Certifications (MCSA, Azure Fundamentals or similar).</li><li>Google Workspace (GWS) Fundamentals Certification.</li><li>Cisco Certified Network Associate (CCNA) or equivalent networking certification.</li><li>Linux+ or similar system administration certifications</li></ul>Job Type: Full-time

IT Support Engineer

Digital HR Consultancy

Job SummaryWe are seeking a skilled and customer-focused Technical Support &amp; Implementation Engineer to handle software installations, device configurations, and technical support for our solutions. The role involves working with Android devices, networking, RFID hardware, and providing both remote and on-site customer support. The ideal candidate should have strong troubleshooting skills, a positive attitude, and the ability to learn and adapt quickly.Key Responsibilities● Install, configure, and support software solutions at customer locations and remotely● Configure and troubleshoot Android devices, handheld scanners, and related hardware● Set up and support RFID devices, barcode scanners, and other IOT sensors and hardware.● Perform device configuration, system setup, and connectivity troubleshooting● Diagnosing and Resolving hardware, software, and other solution related issues● Provide online (remote) support and conduct customer site visits when required● Support customers during deployments, go-live, and post-implementation phases● Coordinate with internal technical teams for issue escalation and resolution● Maintain clear documentation of installations, issues, and fixesRequired Skills &amp; Experience● 2 - 4 years of experience in technical support, system implementation, or field support● Strong knowledge of software installation and troubleshooting● Good understanding of networking fundamentals (LAN, WAN, Wi-Fi, IP configuration)● Hands-on experience with Android OS and device setup● Basic working knowledge of RFID technology and device handling● Experience with hardware troubleshooting and field installations● Ability to learn new tools and technologies quickly● Good to have knowledge of RFID and other IOT technologiesJob Type: Full-timeApplication Question(s):<ul><li>Your age?</li><li>Your current salary?</li><li>Your expected salary?</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Technical Support & Implementation Engineer (Mid-Level)

Shahnawaz Pvt Limited

Position/Designation: System Support EngineerBusiness Unit/Department: TechnologyLocation: Dockyard West Wharf, KarachiCompany:Shahnawaz Private Limited is a Pakistan based company with a Head office in Karachi providing services to corporate customers for six decades.The company has a strong national sales and after-sales network and partnerships with leading brands in the information technology industry such as Dell Technologies(Titanium Partner), VMWare, H3C, Sangfor, Microsoft, and Veeam.The company specializes in Data Center Solution, infrastructure solution, Backup and Recovery solutions, and End-user Client solutions.Responsibilities:<ul><li>Provide technical support, troubleshoot and resolve issues of Client / Endpoint devices and its operating software and accessories</li><li>Ensure continuous operation of customer systems and maintain high satisfaction levels.</li><li>Install, configure, and troubleshoot Windows/Linux OS, networking equipment (routers, switches, firewalls), and peripherals.</li><li>Diagnose and repair hardware components (motherboards, RAM, storage, power supply, etc.).</li><li>Conduct product installations as per client requirements and approved plans.</li><li>Participate in customer outreach, demos, and maintain strong client relationships.</li><li>Stay up to date with IT trends; attend training and complete certifications as required.</li><li>Escalate complex technical issues to vendors at local/regional levels when needed.</li><li>Ensure 24/7 availability for critical support and service delivery.</li></ul>Requirement:<ul><li>Bachelor's degree in a related field.</li><li>Proven experience 2-3 years in relevant field for corporate customers</li><li>Good communication and interpersonal skills.</li><li>Strong knowledge of PC/Laptop hardware repair and troubleshooting.</li><li>Understanding of TCP/IP and basic network environment</li><li>Excellent problem-solving and customer service skills.</li><li>Strong time management and multitasking abilities.</li></ul>Certifications: Relevant to the job responsibilties.Salary and commission as per the company's policy, along with other benefits.How to Apply: Share your resume at 2613tech@shahnawazltd.comJob Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do you have experience with installing, configuring, and troubleshooting Windows/Linux OS, network equipment, and peripherals?</li><li>Can you describe your experience with PC and laptop hardware repair and troubleshooting?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>System Support Engineer: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

System Support Engineer

Zapegg Tax Consultant

<div>Zapegg Tax Consultant is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. The ideal candidate will be responsible for maintaining IT systems, providing technical support to staff, and ensuring the smooth operation of all hardware, software, and network infrastructure within the organization.

Key Responsibilities:
<ul>
<li>Provide technical support for desktops, laptops, printers, and other IT equipment</li>
<li>Install, configure, and maintain hardware and software systems</li>
<li>Troubleshoot network connectivity and system-related issues</li>
<li>Manage user accounts, access rights, and password controls</li>
<li>Perform system updates, backups, and security checks</li>
<li>Monitor and maintain office network and internet connectivity</li>
<li>Support email systems and cloud-based applications</li>
<li>Maintain IT inventory and documentation records</li>
<li>Coordinate with external IT vendors when required</li>
</ul>
Requirements and Skills:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li>
<li>2&ndash;4 years of experience in IT support or a similar role</li>
<li>Strong knowledge of Windows operating systems and networking</li>
<li>Familiarity with cybersecurity best practices</li>
<li>Proficiency in troubleshooting hardware and software issues</li>
<li>Good problem-solving and analytical skills</li>
<li>Strong communication skills to support non-technical staff</li>
</ul>
This position offers a great opportunity to grow within a professional tax consultancy firm. If you are technically competent, solution-oriented, and ready to support IT operations in Dubai, Zapegg Tax Consultant encourages you to apply.</div>

Invariant Corporation

<div><div>Invariant Corporation is a small company with a highly qualified technical staff that takes pride in providing quality services to our customers. We offer a comprehensive benefits package including 401k, profit sharing, and health/dental insurance. We have the following position available in our Huntsville office:
Test Engineer
26-021
Invariant is seeking a talented and experienced Test Engineer to support hardware development programs for the DoD. This role will support multiple DoD programs and internal hardware production efforts. The Test Engineer will oversee the planning, execution, and reporting of qualification and acceptance testing for DoD hardware systems. This includes ensuring compliance with MIL-STD-810 and MIL-STD-461 test protocols. The role requires hands-on coordination with cross-functional teams, test engineers, test technicians, test facilities, and government stakeholders.
Duties Include:
<ul><li>Develop Test Program Plan documents</li>
<li>Lead test planning, procedure development, and execution of environmental and EMC/EMI tests per MIL-STD-810 and MIL-STD-461 requirements.</li>
<li>Support Government Test Labs in performance of HERO, HERP, and HERF testing</li>
<li>Interface with DoD program offices, test labs, and contractors to align test strategy with program objectives.</li>
<li>Design and manage test schedules, resource planning, and risk mitigation strategies.</li>
<li>Author and review test plans, test reports, and data packages for government submission.</li>
<li>Monitor instrumentation setups, test fixtures, and configuration control throughout testing.</li>
<li>Ensure test traceability to system requirements and contractual obligations.</li>
<li>Participate in engineering drawing reviews for requirement compliance</li>
<li>Participate in Failure Analysis and Corrective Action Reporting (FRACAS) when needed.</li>
<li>Lead Pre-Test and Post-Test Reviews, Test Readiness Reviews (TRRs), and Technical Interchange Meetings (TIMs).</li>
<li>Develop and transmit deliverable data and document (CDRL) packages</li>
<li>Develop and track requirement verification items satisfied by test</li>
</ul>
Requirements:
<ul><li>Bachelor's degree in Engineering, Physics, or related technical field</li>
<li>5+ years of experience in military hardware testing, including direct application of MIL-STD-810 and MIL-STD-461.</li>
<li>Strong understanding of environmental qualification testing: temperature, vibration, humidity, shock, altitude, etc.</li>
<li>Solid expertise in EMI/EMC testing methodologies, including emissions and susceptibility testing.</li>
<li>Working knowledge of test instrumentation types (i.e. strain gages, accelerometers, thermocouples, electromagnetic compatibility antennas, etc.) and data acquisition systems.</li>
<li>Understanding of uncertainty analysis applicable to testing</li>
<li>Familiarity with test labs, military acceptance criteria, and procurement regulations.</li>
<li>Proficient in test documentation tools and standards</li>
<li>Strong interpersonal skills for leading cross-disciplinary teams and briefing government personnel.</li>
<li>Ability to travel</li>
</ul><ul><li>US Citizenship and successful background check</li>
<li>Current or eligible for DoD security clearance.</li>
</ul>
Preferred qualifications include familiarity with some or all, of the following:
<ul><li>Experience supporting Army or Marine Corps platforms (e.g., vehicles, communication systems).</li>
<li>Background in quality assurance, systems engineering, or production test is a plus.</li>
</ul>
+Requires ability to:
<ul><li>Demonstrate innovation, quick learning, excellent communication skills and adaptive thinking</li>
<li>Work independently with minimal supervision, and to make rational decisions, and to exercise good judgment is essential</li>
<li>Lead a group of engineers through the maturation of a product and interface regularly with Government Customers providing updates from the development team</li>
</ul>
Work Environment
Office, Lab, and field environment.
This position is expected to be performed only in the state of Alabama.
Subject to the provisions of Code of Alabama&sect; 40-18-370, the Company shall give good faith consideration to Alabama residents for employment at the Project.
Invariant Corporation is an Equal Employment Opportunity Employer - minorities/males/females/veterans/individuals with disabilities/sexual orientation/gender identity.
Invariant is a drug-free workplace.</div></div>

Test Engineer

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Senior Hardware Support Engineer

Administrator - Field Services

IT Support Engineer

Technical Support & Implementation Engineer (Mid-Level)

System Support Engineer

IT Support Engineer

Test Engineer