hardware support technician

Safeway

<div>Service &amp; Delivery Technician III

About the company

Albertsons Companies is at the forefront of the revolution in retail Albertsons Companies is pleased to announce an exciting opportunity for a Service and Delivery Technician III supporting Safeway retail grocery stores in Campbell, CA, and the surrounding area. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table. #LI-HM3

What you will be doing

You will be providing IT Support to our Safeway stores in and around Campbell, Ca and the surrounding area. You would work on deploying equipment and installing new hardware and software. You would also work with our computers, printers, POS Systems, scales, and Network Servers.

The successful individual will provide IT Technical Support to our Safeway retail grocery stores in and around Campbell, CA and the surrounding area. In addition, the successful person will be tasked with troubleshooting and configuring various pieces of IT hardware unique to retail, as well as conducting break-fix repair on our computers, printers, POS Systems, scales, and Network Servers.

In this role you will have the opportunity to work on different projects and learn new technologies. In addition, you will have the opportunity to learn all facets of store support, network with fellow Technicians and support store directors to run our best-in-class retail grocery stores.

The position will be based in Campbell, Ca with 25% travel San Jose, Los Gatos, Santa Clara, Scotts Valley stores.

Main responsibilities
<ul>
<li>Support standard hardware platforms and systems installed throughout Safeway</li>
<li>Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers.</li>
<li>Provide complete recoverability of systems and applications.</li>
<li>Trouble shoot resolution.</li>
<li>Installation of new hardware and software.</li>
<li>Provide customers with IT support; meet goals for service level agreements.</li>
<li>Provide network and remote connectivity (hardware/software) support.</li>
<li>Maintain equipment inventory controls and policies.</li>
<li>Work with Support Center (STSC) on assignment of problems, support issues and concerns with computer systems.</li>
<li>Interface with all Corporate IT groups for on-site support and technology resolutions.</li>
<li>Adhere to repair standards and service levels established.</li>
<li>Driving required for this Zone Service Area.</li>
<li>Role includes up to 25% travel</li>
</ul>
What we are searching for
<ul>
<li>Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve high pressure issues/situations (for remote locations)</li>
<li>Excellent communication and Interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding.</li>
<li>Working knowledge of IT hardware, installation models and Windows, MS Office, and related applications.</li>
<li>Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization.</li>
<li>Flexibility to work a variety of shifts, day, evening and overnight, as well as on-call support capacity.</li>
<li>Strong sense of urgency, business ethics, dependability and follow through.</li>
</ul>
We believe the successful candidate has these qualifications and experience:
<ul>
<li>High school graduate, BA/BS degree preferred, or 3+ year's technical/training/hardware certifications preferred.</li>
<li>Information Technology project implementation exposure with 5+ year's technical systems and 2+ years of technical support experience.</li>
<li>2+ years&rsquo; experience with retail store systems, technology systems and hardware preferred.</li>
<li>2+ years&rsquo; experience with installation and configuration of desktop and peripheral technology preferred.</li>
<li>Must have a good, safe driving record. Must have a reliable vehicle for this position.</li>
</ul>
Physical Environment:
<ul>
<li>Work may be performed in a temperature-controlled environment.</li>
<li>Must sit, stand, or walk for extended periods of time.</li>
<li>May spend long periods of time at a desk or computer terminal.</li>
<li>Will use keyboards, telephone, and other office equipment during normal workday.</li>
<li>Stooping, bending, twisting, and reaching may be required in completion of job duties.</li>
<li>Workday is fast paced; some evening and weekend work may be required.</li>
<li>Must be able to lift up-to 50 pounds of equipment, some twisting and turning with equipment installs.</li>
</ul>
What is it like at Albertsons?

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider qualified applicants for employment with arrest and conviction records.

 We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

A copy of the full job description can be made available to you.<div>
<div>Pay Transparency: 
</div><div></div> 
<div>Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.
</div></div><div>Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw&rsquo;s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson&rsquo;s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico&rsquo;s Community Markets, King&rsquo;s, Balducci&rsquo;s, and Albertson&rsquo;s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company&rsquo;s success.
Bring your flavor
<div>Building the future of food and well-being starts with you. Join our team and bring your best self to the table.</div> 
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).</div></div>

Service & Delivery Technician III

<div>Service &amp; Delivery Technician III

About the company

Albertsons Companies is at the forefront of the revolution in retail Albertsons Companies is pleased to announce an exciting opportunity for a Service and Delivery Technician III supporting Safeway retail grocery stores in Pleasanton, San Leandro &amp; Richmond, CA and the surrounding area. With a fixation on raising the bar with innovation and building belonging through our culture, our team is rallying our company around a unique purpose: to create joy around each table and inspire a healthier tomorrow for every community.

Albertsons Companies is one of the largest food and drug retailers in the United States, with over 2,200 stores in 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, Shaw's, Acme, Tom Thumb, Randalls, United Supermarkets, Pavilions, Star Market, Haggen, Carrs, Kings Food Markets, and Balducci's Food Lovers Market. We support our stores with 22 distribution centers and 19 manufacturing plants.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table. #LI-HM3

What you will be doing

You will be providing IT Support to our Safeway stores in and around Pleasanton, CA and the surrounding area. You would work on deploying equipment and installing new hardware and software. You would also work with our computers, printers, POS Systems, scales, and Network Servers.

The successful individual will provide IT Technical Support to our Safeway retail grocery stores in and around Pleasanton, San Leandro, &amp; Richmond, CA and the surrounding area. In addition, the successful person will be tasked with troubleshooting and configuring various pieces of IT hardware unique to retail, as well as conducting break-fix repair on our computers, printers, POS Systems, scales, and Network Servers.

In this role you will have the opportunity to work on different projects and learn new technologies. In addition, you will have the opportunity to learn all facets of store support, network with fellow Technicians and support store directors to run our best-in-class retail grocery stores.

The position will be based in Pleasanton, CA.

Main responsibilities
<ul>
<li>Support standard hardware platforms and systems installed throughout Safeway</li>
<li>Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers.</li>
<li>Provide complete recoverability of systems and applications.</li>
<li>Trouble shoot resolution.</li>
<li>Installation of new hardware and software.</li>
<li>Provide customers with IT support; meet goals for service level agreements.</li>
<li>Provide network and remote connectivity (hardware/software) support.</li>
<li>Maintain equipment inventory controls and policies.</li>
<li>Work with Support Center (STSC) on assignment of problems, support issues and concerns with computer systems.</li>
<li>Interface with all Corporate IT groups for on-site support and technology resolutions.</li>
<li>Adhere to repair standards and service levels established.</li>
<li>Driving required for this Zone Service Area.</li>
<li>Role includes up to 20% travel</li>
</ul>
What we are searching for
<ul>
<li>Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve high pressure issues/situations (for remote locations)</li>
<li>Excellent communication and Interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding.</li>
<li>Working knowledge of IT hardware, installation models and Windows, MS Office, and related applications.</li>
<li>Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization.</li>
<li>Flexibility to work a variety of shifts, day, evening and overnight, as well as on-call support capacity.</li>
<li>Strong sense of urgency, business ethics, dependability and follow through.</li>
</ul>
We believe the successful candidate has these qualifications and experience:
<ul>
<li>High school graduate, BA/BS degree preferred, or 3+ year's technical/training/hardware certifications preferred.</li>
<li>Information Technology project implementation exposure with 5+ year's technical systems and 2+ years of technical support experience.</li>
<li>2+ years&rsquo; experience with retail store systems, technology systems and hardware preferred.</li>
<li>2+ years&rsquo; experience with installation and configuration of desktop and peripheral technology preferred.</li>
<li>Must have a good, safe driving record. Must have a reliable vehicle for this position.</li>
</ul>
Physical Environment:
<ul>
<li>Work may be performed in a temperature-controlled environment.</li>
<li>Must sit, stand, or walk for extended periods of time.</li>
<li>May spend long periods of time at a desk or computer terminal.</li>
<li>Will use keyboards, telephone, and other office equipment during normal workday.</li>
<li>Stooping, bending, twisting, and reaching may be required in completion of job duties.</li>
<li>Workday is fast paced; some evening and weekend work may be required.</li>
<li>Must be able to lift up-to 50 pounds of equipment, some twisting and turning with equipment installs.</li>
</ul>
What is it like at Albertsons?

Our 290,000 associates have a passion for great service and building lasting relationships with our customers. Through a companywide focus on innovation, we are continually enhancing our digital and product offerings, making it easy for customers to get what they need, wherever they are.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider qualified applicants for employment with arrest and conviction records.

 We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

A copy of the full job description can be made available to you.<div>
<div>Pay Transparency: 
</div><div></div> 
<div>Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.
</div></div><div>Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw&rsquo;s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson&rsquo;s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico&rsquo;s Community Markets, King&rsquo;s, Balducci&rsquo;s, and Albertson&rsquo;s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company&rsquo;s success.
Bring your flavor
<div>Building the future of food and well-being starts with you. Join our team and bring your best self to the table.</div> 
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).</div></div>

ABIS

On-siteABIS / HRFull timeABIS-1028
 
Al Jubail, Eastern Province, Saudi Arabia
 Description
 
ABIS is looking for a skilled IT Technician to provide technical support and ensure smooth operation of IT systems within our organization. The IT Technician will be responsible for troubleshooting hardware and software issues, maintaining network systems, and assisting users with technical problems. This role requires a proactive individual with strong problem-solving skills and the ability to work efficiently both independently and as part of a team.
 
Responsibilities
 Install, configure, and maintain computer hardware, software, and networks.
 Provide technical support to end users for hardware, software, and network issues.
 Perform routine maintenance and updates on IT systems to ensure reliable performance.
 Diagnose and resolve technical problems in a timely manner.
 Maintain accurate records of IT assets, inventory, and support activities.
 Assist in the setup and support of new equipment and IT infrastructure projects.
 Collaborate with team members to improve IT systems and processes.
 Requirements
 Associate or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
 Proven experience or knowledge in computer hardware, software, and networking.
 Familiarity with operating systems such as Windows, macOS, and Linux.
 Strong troubleshooting and problem-solving skills.
 Good communication and customer service skills.
 Ability to work independently as well as part of a team.
 Basic knowledge of networking protocols and configurations.

IT Technician

Dongguan BaoBao Technology Co., Ltd

Job Title: Laptop Repair TechnicianCompany: BaoBao Technology Pakistan Private LtdLocation: Multan, Pakistan (Onsite)Job Description:We are looking for a skilled and experienced Laptop Repair Technician to join our team. The ideal candidate should be capable of diagnosing and repairing a wide range of laptop hardware issues efficiently.Key Responsibilities:1) Diagnose and troubleshoot laptop hardware and software problems2) Repair or replace faulty components (e.g., screens, keyboards, batteries, motherboards, etc.)3) Install and update operating systems and software4) Perform routine maintenance and system optimization5) Provide technical support and guidance to customers when neededRequirements:1) Proven experience as a Laptop Repair Technician or similar role2) Strong knowledge of laptop hardware components and repair techniques3) Familiarity with Windows and basic software troubleshooting4) Ability to work independently and manage time effectively5) Good communication and problem-solving skillsPreferred Qualifications:Minimum Bachelor (14 years of Education). Should be passed out in 2023-2024 batch.Job Type:Full-time trial period in Pakistan; if successful and the candidate is selected, the company will then relocate the candidate to our factory in China.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Laptop Repair Technician

Script for Information Technology CO WLL

The PC Support Technician will be responsible for providing technical support, maintenance, and troubleshooting services for the company&rsquo;s IT systems. This includes both on-site and outstation support, ensuring smooth operation of hardware and software systems across all locations.Key Responsibilities:<ul><li>Utilize remote management tools where applicable to resolve issues efficiently.</li><li>Deliver software support for standard business applications, including operating systems, productivity tools, antivirus software, and other business applications.</li><li>Handle basic hardware support, including troubleshooting and maintenance of PCs, printers, scanners, and related peripherals.</li><li>Support company branch offices across Bahrain when required.</li></ul>Requirements:<ul><li>Minimum 2 years of experience in supporting standard business software such as Windows 11 or later, Microsoft Office 365, antivirus solutions, and related applications.</li><li>Strong troubleshooting skills in both software and basic hardware issues.</li><li>Ability to provide both on-site and remote technical support.</li><li>Candidate must have their own transportation to support outstation assignments.</li></ul>Pay: BD300.000 - BD800.000 per hourExperience:<ul><li>Windows 11: 2 years (Required)</li><li>Microsoft 365: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>License/Certification:<ul><li>Driving License (Required)</li></ul>Work Location: In person

PC SUPPORT TECHNICIAN

AutoNation

<div>The Advanced Autonomous Vehicle (AV) Technician is responsible for performing complex diagnostics, repairs, calibrations, and system integrations on autonomous vehicles. This role requires advanced troubleshooting of sensors, compute systems, networks, and mechanical/electrical components to ensure safe and reliable fleet operation. The technician collaborates closely with engineering, operations, and field safety teams to resolve escalated issues, execute technical projects, and provide subject-matter expertise on AV platforms.
Key Responsibilities
Advanced Diagnostics &amp; Repair<ul><li>
Perform complex mechanical and electrical troubleshooting on AV powertrain, braking, suspension, and high-voltage systems.</li><li>
Diagnose, repair, and validate faults involving CAN networks, LIN bus, power distribution, and AV compute hardware.</li><li>
Utilize advanced diagnostic tools to perform root-cause analysis and resolve recurring system issues.</li></ul>
Sensor &amp; System Calibration<ul><li>
Conduct precise calibrations of LiDAR, radar, camera arrays, GPS units, IMUs, and perception systems.</li><li>
Validate sensor alignment, accuracy, and performance to meet AV operational standards.</li><li>
Support testing and verification of updated sensor platforms or new hardware integrations.</li></ul>
AV Hardware &amp; Software Support<ul><li>
Install, configure, and replace complex AV components, including compute modules, communication units, wiring harnesses, and networking equipment.</li><li>
Support engineering teams with software deployments, data extraction, log reviews, and local debugging.</li><li>
Execute test plans, collect vehicle data, and provide technical feedback on firmware and hardware performance.</li></ul>
Field Operations &amp; Testing<ul><li>
Support on-road and closed-course AV testing, including real-time troubleshooting during missions.</li><li>
Respond to escalated field issues, vehicle recoveries, and operational incidents.</li><li>
Coordinate with remote monitoring teams to address live AV technical needs.</li></ul>
Documentation &amp; Continuous Improvement<ul><li>
Maintain detailed documentation of repairs, calibrations, and diagnostics in fleet management systems.</li><li>
Identify system trends, propose solutions, and contribute to continuous improvement initiatives.</li><li>
Provide technical guidance, mentorship, and training to AV technicians and cross-functional team members.</li></ul>
Required Qualifications<ul><li>
3&ndash;5+ years of experience as an automotive, EV, robotics, or AV technician.</li><li>
Strong diagnostic experience with mechanical and electrical vehicle systems.</li><li>
Hands-on experience with sensor systems (LiDAR, radar, cameras) and compute hardware.</li><li>
Proficiency with diagnostic software, scan tools, and electrical testing equipment.</li><li>
Ability to interpret wiring diagrams, schematics, and engineering documentation.</li><li>
Experience with CAN/LIN tools (e.g., CANalyzer, SavvyCAN, Vehicle Spy) preferred.</li><li>
Ability to lift 50 lbs, work under vehicles, and operate in field environments.</li><li>
Valid driver&rsquo;s license and clean driving record.</li></ul>
Preferred Qualifications<ul><li>
ASE Master Technician certification, EV/Hybrid certification, or OEM factory training.</li><li>
Experience with high-voltage systems (HV safety certification a plus).</li><li>
Knowledge of Linux command line and basic scripting for diagnostics.</li><li>
Prior experience in autonomous vehicles, robotics, advanced ADAS, or mobility tech.</li><li>
Experience supporting fleet operations or fast-paced technical environments.</li></ul>
Working Conditions<ul><li>
On-site role; may require evening, weekend, day shift, Night shift or Moonlight shift
</li><li>Work performed in shop, lab, and outdoor operational settings.</li><li>
Occasional travel to remote testing or operational sites.</li></ul><h2 class="jobSectionHeader">
Exciting Benefits and Perks Await You:</h2><ul><li>
Competitive compensation and 401k matching</li><li>
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. 
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</div>

Autonomous Vehicle Technician - Mechanic / Orlando based / Pay Range is $27 - $40 per hour

ECLARO

<div>
 
 IT Support Technician
 
 
 
 
 Job Number: 26-00511
 
 
 
 Use your skills where innovative technology solutions begin. ECLARO is looking for an
 
 IT Support Technician
 
 for our client in
 
 Astoria, NY.
 
 
 
 ECLARO&rsquo;s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you&rsquo;re up to the challenge, then take a chance at this rewarding opportunity!
 
 
 
 Position Overview:
 
 
 
 <ul>
 <li>
 Moderately experienced Level 1 IT Support Technician to provide hands-on help desk and technical support across multiple power plant locations in the New York City area.
 </li>
 <li>
 This role requires a self-sufficient technician who can independently troubleshoot and resolve day-to-day IT issues while traveling between sites.
 </li>
 <li>
 Prior field support experience and is comfortable working in industrial environments with minimal supervision.
 
 
 </li>
 </ul>
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Provide break/fix support for desktops, laptops, printers, and other hardware
 </li>
 <li>
 Perform printer troubleshooting and repair, including connectivity and hardware issues
 </li>
 <li>
 Support computer replacement, setup, and basic configuration
 </li>
 <li>
 Troubleshoot office applications, PDFs, and common end-user software issues
 </li>
 <li>
 Deliver basic network support, including:
 </li>
 <ul>
 <li>
 Connecting to switches
 </li>
 <li>
 Understanding patch panels
 </li>
 <li>
 Basic IP addressing and connectivity troubleshooting
 </li>
 </ul>
 <li>
 Assist end users with varying technical skill levels, including shared workstation environments
 </li>
 <li>
 Respond to and resolve daily help desk requests and on-site technical issues
 </li>
 <li>
 Travel between multiple sites across Queens, Staten Island, and Brooklyn on a rotating schedule
 </li>
 <li>
 Adhere to all safety protocols when working in power plant environments
 
 
 </li>
 </ul>
 
 Required Qualifications:
 
 
 
 <ul>
 <li>
 Proven experience as a Level 1 IT Support Technician (not entry-level or intern)
 </li>
 <li>
 Strong troubleshooting skills for:
 </li>
 <ul>
 <li>
 Desktop and laptop systems
 </li>
 <li>
 Printers and peripheral devices
 </li>
 </ul>
 <li>
 Working knowledge of basic networking concepts (switches, patch panels, IP addressing)
 </li>
 <li>
 Ability to work independently with minimal supervision
 </li>
 <li>
 Strong problem-solving and analytical skills
 </li>
 <li>
 Must be local to the NYC area and available for emergency support if needed
 </li>
 <li>
 Comfortable working in industrial/power plant environments with safety requirements
 </li>
 <li>
 Access &amp; Technical Environment
 </li>
 <ul>
 <li>
 Limited Active Directory access initially
 </li>
 <li>
 Access level similar to intern/junior support:
 </li>
 <ul>
 <li>
 Membership in local support group
 </li>
 <li>
 Local administrator rights on supported machines
 </li>
 </ul>
 <li>
 Responsibilities focused on endpoint and on-site infrastructure support
 
 </li>
 </ul>
 </ul>
 
 Pay Rate:
 
 $22.00-$23.00/Hour.
 
 
 
 If hired, you will enjoy the following ECLARO Benefits:
 
 
 
 <ul>
 <li>
 401k Retirement Savings Plan administered by Merrill Lynch
 </li>
 <li>
 Commuter Check Pretax Commuter Benefits
 </li>
 <li>
 Eligibility to purchase Medical, Dental &amp; Vision Insurance through ECLARO
 
 
 </li>
 </ul>
 If interested, you may contact:
 
 
 
 Marjorie Palmario
 
 
 
 
 marjorie.palmario@eclaro.com
 
 
 
 
 551-325-0533
 
 
 
 
 Marjorie Palmario | LinkedIn
 
 
 
 
 Equal Opportunity Employer:
 
 ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
</div>

IT Support Technician (Level 1)

Search 10000+ Hardware support technician jobs near you this May. New roles added regularly across leading industries. Apply today.

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Service & Delivery Technician III

Service & Delivery Technician III

IT Technician

Laptop Repair Technician

PC SUPPORT TECHNICIAN

Autonomous Vehicle Technician - Mechanic / Orlando based / Pay Range is $27 - $40 per hour

IT Support Technician (Level 1)