hardware test engineer iii

Rheem Manufacturing

<div><p>The <b>Hardware Test Engineer III </b>is responsible for the testing and validation of new embedded microprocessor based electronic control designs and the support of contract manufacturers building controls for Rheem HVAC and water heating products including test requirements, test fixture design, component qualification, and life cycle support. Will work to improve DFM and DFT of controls within Rheem. This is a key position on the electronic controls team within Rheem&rsquo;s Advanced Technology Integration organization, providing advanced technologies and systems solutions for Rheem&rsquo;s Water Heating, Air Conditioning, Friedrich, Eemax, Raypak and HTPG business units.
</p><p>This role will support our <b>Enterprise </b>division in <b>Indianapolis, IN (Onsite) </b>.</p></div>
<br><p></p><div><ul><li><p>RESPONSIBILITIES</p></li></ul></div>
<br><div><ul><li><p>Work with systems engineering, product engineering, and marketing to develop verification and validation requirements for specific HVAC and water heating applications.
</p></li><li><p>Manage large scale product testing projects from product concept through to production.
</p></li><li><p>Work with cross functional teams through direct interactions and team meetings in developing and translating new concepts into applications. Create and publish professional test plans and test reports.
</p></li><li><p>Design and create automated test fixtures using CAD and LabVIEW.
</p></li><li><p>Develop performance and qualification test methods, coordinate the implementation of experiments, and evaluate test results. participate in formal design reviews of electronic controls requirements, schematics, layouts, as well as FMEA, DFM, DFT, and other related analyses.
</p></li><li><p>Support the review and release of formal requirements, design, and qualification documentation.
</p></li><li><p>Work with contract manufacturers to prepare for product builds, including review of design documentation and testing requirements and overseeing technical aspects of qualification builds.
</p></li><li><p>Work with manufacturers to develop test methods for Rheem control products.
</p></li><li><p>Evaluate manufacturing systems and test methods to assure quality construction of Rheem controls.
</p></li><li><p>Continue to develop professionally. Represent company as requested in technical societies and keep the company advised of pertinent developments, new concepts, and opportunities.</p></li></ul></div>
<br><p></p><div><p>QUALIFICATIONS</p></div>
<br><div><ul><li><p>Bachelor&rsquo;s degree in Electrical Engineering.
</p></li><li><p>Minimum 5 years of related experience
</p></li><li><p>Experience with electronic controls including analog and digital circuit design, prototyping, qualifying, and commercialization planning
</p></li><li><p>Experience in design and supervision of the construction of test fixtures for new design concepts
</p></li><li><p>Experience with electronic analysis methodologies and associated instrumentation
</p></li><li><p>Experience in managing projects to meet goals and deadlines.
</p></li><li><p>Able to work successfully with multiple departments such as R&amp;D, marketing, manufacturing, service engineering, suppliers, and customers
</p></li><li><p>Technical knowledge of product design and failure analysis
</p></li><li><p>Working knowledge of statistical methods and/or Design-of-Experiments (DOE)
</p></li><li><p>Familiarity with practices of wireless testing technology.
</p></li><li><p>Familiarity with multiple communications media and protocol such as wired, wireless, optic, CAN, BACnet, Modbus, TCP/IP.
</p></li><li><p>Proficiency in Microsoft Office applications &ndash; Word, Excel, PowerPoint, and OneNote
</p></li><li><p>Must possess and demonstrate proficiency in the following competencies:
</p><ul><li><p>Ethics/Integrity
</p></li><li><p>Accountability
</p></li><li><p>Adaptability/Flexibility
</p></li><li><p>Dependability
</p></li><li><p>Teamwork
</p></li><li><p>People Skills
</p></li><li><p>Communication (clearly communicate technical information to engineering audiences)
</p></li><li><p>Problem Solving
</p></li></ul></li></ul><p><b>Preferred Qualifications:
</b></p><ul><li><p>Master&rsquo;s degree in Electrical Engineering or equivalent technical degree
</p></li><li><p>Experience with building automated testing with LabView.
</p></li><li><p>Experience utilizing a formal Product Development Process
</p></li><li><p>Performing conducted and radiated emissions and susceptibility EMC testing, and analyzing test results
</p></li><li><p>Software architecture and programming for embedded microprocessor based electronic controls
</p></li></ul><p>#LI-AT1
</p><p>#LI-Onsite</p></div>

Hardware Test Engineer III

TRIMEDX

<div><p><b>If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.</b></p><ul><li>
Everyone is focused on serving the customer and we do that by collaborating and supporting each other</li><li>
Associates look forward to coming to work each day</li><li>
Every associate matters and makes a difference</li></ul><p></p><p>
It is truly a culture like no other &mdash; We hope you will join our team! Find out more about our company and culture here.</p><p></p><div><h1 class="jobSectionHeader"><b>
Job Summary &amp; Scope</b></h1></div><p>
The Quality Software Engineer maintains and creates the testing framework for QA services and influences the development practices throughout the lifecycle. Supports singular features or applications. Demonstrates knowledge of solutions within assigned domain, product or serviced. Delivers and manages QE services.</p><div><h1 class="jobSectionHeader"><b>
Knowledge, Skills, &amp; Experience</b></h1></div><p>
Skills:</p><ul><li>Quality Assurance/Quality Engineering</li><li>Test Automation Tools</li><li>Project Control and Reporting</li><li>Technology Trends &amp; Directions</li><li>Influence</li><li>Collaboration</li><li>Analytical Thinking</li><li>Learning Mindset</li></ul><p></p><p>
Required:</p><ul><li>Has 2+ years of test engineering or QA experience</li><li>Bachelor&rsquo;s degree or equivalent</li><li>Has 2+ years of experience in in implementing test engineering principles</li><li>Practitioner of Agile and/or Lean practices</li></ul><p></p><p>
Preferred:</p><ul><li>Bachelor&rsquo;s degree or Masters in Computer Science or</li></ul><p>
Computer Engineering</p><ul><li>Full SDLC and Agile development methodologies experience</li></ul><div><h1 class="jobSectionHeader"><b>
Accountabilities</b></h1></div><ul><li>Operates and maintains intelligent test automation frameworks that certifies releases faster with increased test coverage</li><li>Identifies and builds the appropriate level of test cases to determine if product is ready for production</li><li>Participates in research to identify tools, automation frameworks and methodologies; drives quality measures to be implemented</li><li>Recommends changes in the development process to ensure quality is built into the product</li><li>Adopts fail fast methodology</li></ul><div><h1 class="jobSectionHeader"><b>
Problem Solving &amp; Analysis</b></h1></div><ul><li>Recommends solutions based on established best practices</li><li>Uses logic and analytical thinking to solves problems</li><li>Work is more variable at this level; as such must consider multiple options to solve problems</li></ul><div><h1 class="jobSectionHeader"><b>
Decision Making / Autonomy</b></h1></div><ul><li>Makes tactical decisions that are driven by the priorities of the project and that fall within defined procedures</li><li>Issues not defined by best practices are escalated to Manager</li><li>Nearly self-sufficient and capable of working with limited supervision</li></ul><div><h1 class="jobSectionHeader"><b>
Communications / Interactions</b></h1></div><ul><li>Communicates with Management on status issues and decisions</li><li>Facilitates discussions for the product with the product team</li><li>Provides support to less experienced team members</li><li>Creates and delivers presentations and communication to peers</li></ul><p>
At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.</p><p></p><p><i>
We embrace people&rsquo;s differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.</i></p><p></p><p>
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: <b>Facebook</b><b>, </b><b>LinkedIn</b><b>,</b> <b>Twitter</b>.</p><p></p><p><br>
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.</p><p><i>
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.</i></p></div>

Quality Software Engineer

Scale Computing

<div>Description:
<p>
Location: Indianapolis, IN</p><p>
Department: Technical Support</p><p>
Job Type: Full-time, Hybrid</p><p>
Reports to: Technical Support Manager</p><p><b>
Who We Are</b></p><p>
Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide.</p><p><b>
What We Are Looking For</b></p><p>
The Tier 1 Technical Support Engineer is a critical role in supporting our post-sales Scale Computing customers because our number one goal is to make our customers exceptionally happy when they seek our support.</p><p>
A successful Tier 1 Support Engineer requires impeccable problem-solving, communication, and interpersonal skills, along with patience, a customer-friendly attitude, and the ability to work in a team environment. Our employees are intelligent, enthusiastic, entrepreneurial, and actively create the vision of Scale Computing.</p><p>
Tier 1 Support Engineers will work directly with the entire support organization to maintain an above-industry average Net Promoter Score (NPS) and meet/exceed Team and Individual goals and Key Performance Indicators (KPIs) as established by Support Management&mdash;bonus points for those who are passionate about delivering high customer satisfaction.</p><p><b>
What You&rsquo;ll Do</b></p><ul><li>
Complete Scale Computing&rsquo;s Onboarding program and work with management to identify any gaps in the training plan</li><li>
Provide support for the Hyper-converged computing clusters for Scale Computing end-users, customers, and partners</li><li>
Answer customer calls and respond to customer cases via all origins (email, chat, etc.) while delighting our customers with a friendly and helpful experience</li><li>
Troubleshoot and problem-solve analytically while utilizing a vast knowledge base of documentation and other standard operating procedures (SOPs)</li><li>
Escalate issues not resolvable via the knowledge base to Tier 2, as well as set customer expectations for follow-up (i.e., when to expect a follow-up contact and by whom)</li><li>
Participate in the on-call rotation as agreed by the Tier 1 &amp; 2 Support team. When on-call, be prepared to address technical issues at all times</li><li>
Partner with our Services team for scheduled Service-related tasks, including installation of SC//Platform and 3rd party product integrations</li><li>
Provides excellent customer service to EVERY internal and external customer</li><li>
Stay up-to-date on new product features and updates, and proactively seek out additional resources and training to deepen understanding of the product.</li><li>
Develop and maintain supplemental skills such as networking and 3rd-party product integrations, which can help enhance overall product knowledge.</li><li>
Learn and maintain advanced technical knowledge about all aspects of supported products and services provided by Scale Computing</li><li>
Understand 3rd-party product integrations sold and supported by Scale Computing</li></ul>
Requirements:
<p>
 <b>What You&rsquo;ll Bring</b></p><ul><li>
1&ndash;2 years of experience in IT Support / Helpdesk / Infrastructure support</li><li>
Hands-on experience with Windows Server (AD, DNS, basic troubleshooting) - Not required but a plus</li><li>
Basic Linux command line skills (SSH, navigating directories, viewing logs, running diagnostic commands)</li><li>
Understanding of networking fundamentals (TCP/IP, VLANs, DNS, basic firewall concepts)</li><li>
Basic hardware knowledge (HDD vs SSD, RAID/mirroring concepts, CPU/RAM fundamentals)</li><li>
Experience using a ticketing system (Salesforce, ServiceNow, Jira, etc.)</li><li>
Ability to gather logs, document findings clearly, and escalate appropriately</li><li>
Excellent communication skills tailored to audiences at all levels, including C-suite executives, engineering, and other business support staff</li><li>
Proficient in organization, project management, and follow-through</li></ul><p>
Great candidates will look like this:</p><ul><li>
Enjoy troubleshooting and problem-solving analytically</li><li>
Understand customer needs and ensure clarity on the status of technical issues</li><li>
A team player who can work well within the team and collaborate cross-functionally, especially in a remote environment</li><li>
An excellent communicator, written and verbal, who is efficient and effective with customers and colleagues via web conferences, email, and in-person interactions</li><li>
A motivated self-starter who thrives on prioritization and follow-through</li><li>
Passionately creative in mindset and has the ability to adapt quickly to evolving business needs</li></ul><p><b>
Perks of Scale Computing</b></p><ul><li>
Health benefits start on the first of the month following the date of hire</li><li>
401(k), FSA, HSA</li><li>
Casual dress code</li><li>
Fully stocked kitchen</li><li>
Vibrant and Inclusive Workplace Atmosphere</li><li>
Paid company holidays</li><li>
Discretionary time off policy</li><li>
Flexible work environment and an opportunity to grow as we grow.</li></ul><p><b>
Scale Computing is an equal-opportunity employer. The final candidates will be subject to a pre-employment background check.</b></p></div>

Tier 1 Technical Support Engineer

State of Indiana

<p></p><div><div><div><div><div><b>Date Posted: </b>Apr 10, 2026
</div></div></div></div><div><div><div><div><b>Requisition ID: </b>475745
</div></div></div></div><div><div><div><div><b>Location:
</b>Indianapolis, IN, US, 46204<br>
</div></div></div></div><div></div><div><div><div><div><div><b>Work for Indiana</b></div><div></div><div><div><br>
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.</div></div><div></div><div><b><br>
About Indiana Department of Correction (DOC):</b></div><div>
We promote public safety by providing meaningful, effective opportunities for successful re-entry. As the model of best correctional practices, we strive to return productive citizens to our communities and inspire a culture of accountability, integrity, and professionalism.</div><div></div><div><b><br>
Role Overview</b>:
</div><div>There are several technologies that are important to facility operation needs, which can be the following but not limited to; Fences, Communication Devices, Camera systems, and Infrastructure. This position will report to the Facility Director to ensure priorities are met. This staff member will also be working with vendors to ensure contractual duties are met from our side and theirs. An understanding of DOC Fleet and tool management is not required, but preferred.</div><div></div><div><b><br>
Salary Statement</b>:</div><div>
The salary for this position traditionally starts at $49,114.00 but may be commensurate with education or work experience.</div><div></div><div><div><div><div><b><br>
A Day in the Life:</b></div>
</div><div><div>
The essential functions of this role are as follows:</div><ul><li>
Install network software/hardware.</li><li>
Train users on network software/hardware.</li><li>
Provide problem solving or determination and support to ensure proper escalation during periods of outages.</li><li>
Provide internal analysis during periods of degraded system performance.</li><li>
Perform studies to define solutions.</li><li>
Provide integrated customer support to all users on hardware/software problems.</li><li>
Attend all meetings involving server hardware.</li><li>
Provide interface with vendor support services groups.</li><li>
Assist in the evaluation of vendor products to determine which best meets needs.</li><li>
Present information to management regarding purchase of hardware, software and modem equipment.</li></ul><div>
The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.</div></div></div><div><div><div><b>
What You'll Need for Success:</b></div>
</div><div><div>
Individuals in this role should minimally be able to articulate or demonstrate the following:</div><ul><li>
Extensive knowledge of network PC/LAN communications hardware/software.</li><li>
Extensive knowledge of local area network concepts.</li><li>
Extensive knowledge of computer programming including computer languages and testing of programs.</li><li>
Extensive knowledge of equipment used.</li><li>
Extensive knowledge of most recent technical developments in the hardware field.</li><li>
Ability to read and understand complicated technical manuals on hardware, software, database design and database administration.</li><li>
Effective communication skills.</li><li>
Considerable knowledge of network operating systems in use by Indiana State Government.</li><li>
Considerable knowledge of networking protocols.</li></ul><div><b>
You must meet the following requirements to be considered for employment with the Indiana Department of Transportation (INDOT)</b></div><ul><li>
Must possess a valid Class A or Class B Commercial Driver&rsquo;s License (CDL) or obtain one with the first 90 days of employment.</li></ul><div><b>
A degree is not required. However, at least 3+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.</b></div><div>
Individuals should have the ability to perform essential functions with or without reasonable accommodation.</div></div></div><div><div><div><b>
Supervisory Responsibilities/Direct Reports:</b></div>
</div><div><div>This role may be utilized in a supervisory capacity based on agency needs.</div></div></div></div><div></div><div><b><br>
Benefits of Employment with the State of Indiana:</b></div><div>
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:</div><ul><li>
Three (3) medical plan options (including RX coverage) as well as vision and dental plans</li><li>
Wellness Rewards Program: Complete wellness activities to earn gift card rewards</li><li>
Health savings account, which includes bi-weekly state contribution</li><li>
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match</li><li>
Two (2) fully-funded pension plan options</li><li>
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:<ul><li>
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers</li><li>
Up to 15 hours of paid community service leave</li></ul></li><li>
Combined 180 hours of paid vacation, personal, and sick leave time off</li><li>
12 paid holidays, 14 on election years</li><li>
Education Reimbursement Program</li><li>
Group life insurance</li><li>
Referral Bonus program</li><li>
Employee assistance program that allows for covered behavioral health visits</li><li>
Qualified employer for the Public Service Loan Forgiveness Program</li><li>
Free Parking for most positions</li><li>
Free LinkedIn Learning access</li></ul><div></div><div><b><br>
Equal Employment Opportunity:</b></div><div>
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.</div></div></div></div></div></div><p></p>

LAN Support Technician

Delta Faucet Company

<div><p>At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.</p><p></p><p>
We are seeking an <b>Onsite IT Endpoint Specialist</b> to partner with our plant operations teams in driving efficiency and innovation on the manufacturing floor. In this role, you will design, implement, and support technology solutions that improve processes, enhance system performance, and enable smarter ways of working. From researching cost-effective tools and best practices to providing hands-on support for hardware, software, and mobile devices, you will play a key role in ensuring our operations run smoothly while advancing automation and digitization across the plant.</p><p></p><p><b>
Responsibilities</b></p><ul><li>
Apply research skills to identify, evaluate, and recommend innovative methods and solutions to complex business needs.</li><li>
Stay knowledgeable of emerging technologies, analyzing their potential impact and benefits for plant operations.</li><li>
Design, build, configure, deploy, and support endpoint technology solutions across hardware, software, and mobile devices.</li><li>
Provide endpoint application support and collaborate with IT teams to deploy, configure, manage, and optimize endpoint technologies (e.g., SCCM, Intune, MDM).</li><li>
Continuously assess endpoint performance for scalability, reliability, and user experience; implement improvements as needed.</li><li>
Develop and document troubleshooting procedures; conduct root cause analysis and implement preventative measures.</li><li>
Address endpoint-related integration challenges by partnering with IT teams and stakeholders.</li><li>
Provide training and knowledge transfer to IT support teams and end-users.</li><li>
Act as a subject matter expert for endpoint technologies, advising on best practices and solutions.</li><li>
Lead the implementation of endpoint solutions, ensuring seamless integration with existing infrastructure.</li><li>
Manage application and patch deployment to ensure compliance, security, and operational resilience.</li></ul><p></p><p><b>
Qualifications</b></p><ul><li>
Exceptional knowledge of computer hardware, including desktops, laptops, handheld scanners, printers, and related devices.</li><li>
Minimum of 5 years of relevant IT support or endpoint management experience.</li><li>
Industry-related certifications preferred (A+, Network+, MTA, MCTS).</li><li>
Strong knowledge of Microsoft Windows 10/11, Windows Server, TCP/IP, and endpoint virtualization platforms.</li><li>
Hands-on experience with Microsoft Endpoint Configuration Manager (SCCM), Intune, and application packaging/deployment.</li><li>
Solid understanding of endpoint technologies, device management, and security solutions.</li><li>
Familiarity with mobile device management (MDM) solutions and enterprise imaging/deployment practices.</li><li>
Excellent troubleshooting, communication, and customer service skills with proven ability to work independently in fast-paced environments.</li><li>
Experience in manufacturing or plant floor support is a strong plus.</li></ul><p></p><p><b>
Other Considerations:</b></p><p>
This role will be based onsite in our Jackson, TN location</p><p></p><p><b>
Why Join Us?</b></p><p>
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You&rsquo;ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.</p><p>
Here are some of the benefits we offer for your personal and professional growth:</p><ul><li><b>
Culture:</b> Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.</li><li><b>
Wellbeing:</b> Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.</li><li><b>
Learning &amp; Development:</b> LinkedIn Learning access; internal opportunities to work on projects cross-company.</li><li><b>
Social Impact:</b> Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.</li></ul><p></p><h2 class="jobSectionHeader"><b>
Company: Delta Faucet Company</b></h2><p></p>
Full time<p></p>
Hiring Range: $27.40 - $42.96 USD<p></p>
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.<p></p><p><i>
Delta Faucet Company</i> <i>(the &ldquo;Company&rdquo;) is an equal opportunity employer and</i> <i>we </i><i>strive to employ the most qualified individuals for every position</i><i>.</i> <i>The Company makes employment decisions only based on merit. It is the Company&rsquo;s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.</i></p><p></p><p><i>
Delta Faucet Company </i><i>is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.</i></p><p></p><p><i>
E-Verify Participation Poster:</i><i> </i>English &amp; Spanish</p><p><i><br>
E-verify Right to Work Poster:</i><i> </i><i>English</i><i>,</i><i> </i><i>Spanish</i></p><p></p>
#LI-Remote</div>

Onsite IT Endpoint Specialist

Clinical Architecture

<div><div><p><b>Who We Are</b></p>
<p>
Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.</p></div><p><b>
About The Position</b></p>
<p>
Clinical Architecture is seeking a Software Test Lead to join our team in the Indianapolis, IN area. The Software Test Lead will have experience with healthcare messaging and will oversee quality assurance initiatives across our software products. The ideal candidate will bring expertise in validating complex healthcare systems, ensuring data integrity, and supporting interoperability workflows. This role requires strong analytical thinking, hands-on testing skills, and the ability to collaborate across Engineering, Product, and Automation teams to drive a culture of quality.</p>
<ul>
<li><i>This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance.</i></li>
<li><i>Applicants must be authorized to work in the U.S. without sponsorship.</i></li>
<li><i>Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.</i></li>
</ul>
<p><b>Responsibilities</b></p>
<p><i>
Quality Assurance and Testing:</i></p>
<ul>
<li>Analyze software requirements to ensure clarity, completeness, and testability.</li>
<li>Design, document, and maintain comprehensive test cases and support test artifacts.</li>
<li>Execute tests to validate functionality, usability, and overall product quality.</li>
<li>Perform exploratory, ad-hoc, regression, load, and system testing.</li>
<li>Validate software performance across multiple environments.</li>
</ul>
<p><i>Defect Management and Validation:</i></p>
<ul>
<li>Detect, report, and track defects throughout the development lifecycle.</li>
<li>Re-test resolved defects to ensure proper fixes are implemented.</li>
<li>Traverse and validate database entries using SQL queries.</li>
<li>Research and replicate customer-reported issues to support effective troubleshooting.</li>
</ul>
<p><i>Collaboration and Communication:</i></p>
<ul>
<li>Conduct peer reviews of test plans, requirements, and design documents.</li>
<li>Participate in design reviews to ensure quality standards are embedded early.</li>
<li>Communicate effectively with Engineering regarding system issues and defects.</li>
<li>Partner with Product Management to clarify requirements and identify gaps.</li>
<li>Review end-user documentation, providing guidance on content accuracy and usability.</li>
</ul>
<p><i>Process Improvement and Leadership:</i></p>
<ul>
<li>Provide insights and recommendations to improve Product Quality processes and efficiency.</li>
<li>Support the Automation team by supplying test scenarios, use cases, and test data.</li>
<li>Develop deep understanding of Clinical Architecture's products and workflows.</li>
<li>Champion a culture of quality across the organization.</li>
</ul>
<p>Qualifications</p>
<ul>
<li>Associate degree in Computer Science, Information Technology, or equivalent work experience.</li>
<li>5+ years of experience testing applications for usability, functionality, and performance.</li>
<li>Hands-on experience validating software using SQL queries.</li>
<li>CTFL or equivalent QA certification preferred.</li>
<li>Experience with API testing, including test tools such as Postman, Swagger, or automation frameworks preferred.</li>
<li>Coding or scripting experience preferred.</li>
<li>Healthcare messaging experience (e.g., HL7, FHIR, CCD, X12) preferred.</li>
</ul><div><p><b>
Why Clinical Architecture?</b><br>
<i>We offer:</i></p>
<ul>
<li>Opportunities for learning, development, and growth.</li>
<li>Experiences that connect you with colleagues.</li>
<li>A laid-back work environment with thoughtful amenities.</li>
<li>Paid Volunteer Time, Paid Holidays &amp; PTO, including our own winter break week for full-time team members.</li>
<li>Sabbatical opportunities for tenured team members.</li>
<li>Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.</li>
<li>Maternity and Parental leave benefits.</li>
<li>Employer paid Short-term Disability &amp; Long-term Disability.</li>
<li>Health and Wellness incentives.</li>
<li>401k Matching.</li>
<li>Better workdays.</li>
</ul>
<p><i>Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.</i></p></div></div>

Software Test Lead

IndyGo

<div><div><div><p>Position Title: <b>Help Desk Technician</b></p><p><br>
Safety Sensitive: <b>No</b></p></div><div><p><br>
Supervisor&rsquo;s Title: <b>Manager &ndash; Technical Support</b></p><p><br>
FLSA Status: <b>Non-exempt</b></p></div><div><p><br>
Department: <b>Information Technology</b></p><p><br>
Division: <b>Technical Support</b></p></div></div><p></p><p><b><br>
This is an on-site position. This role will not be remote.</b></p><p><b>
Applicants must be currently authorized to work in the US on a full-time basis. IPTC will not sponsor visas or work authorizations for this position.</b></p><div><b>
ABOUT US</b></div><div>
We are IndyGo, a Municipal Corporation of Indianapolis &ndash; Marion County, and we&rsquo;re proud to be the largest public transportation provider in the state of Indiana. We operate 31 transit routes throughout the county, providing nearly 10 million passenger trips a year to the good citizens of our region. IndyGo is committed to expanding mobility options to improve connectivity with the company&rsquo;s mission, vision, and goals.</div><div></div><div><b><br>
WHO WE ARE</b></div><div>
A key measure of any great city is the ease of getting from one place to another. We call it &ldquo;mobility.&rdquo; It&rsquo;s as essential as access to electricity and clean water. It moves a city forward to become a better place of opportunity and community. It&rsquo;s a measure of a city&rsquo;s vitality and potential, and it reflects a city&rsquo;s judgment about its civic priorities. It makes a city a better home and a better place to visit.</div><p>
At IndyGo, getting people from one place to another is much more than just moving riders: it&rsquo;s about getting our riders to their hopes and dreams, to their education and careers, to their families and friends, to their health and well-being, and to another day of life in Indianapolis and the surrounding areas.</p><p>
We&rsquo;re here because you&rsquo;ve got somewhere you need to be, and you need an easy, reliable way to get there. So come on; get on and get going to wherever you want to go on IndyGo.</p><div><b>
INDYGO MISSION</b></div><div>
As the region's largest transit authority, we are duty-bound to set the bar for transparency, trust, and overall professionalism. Our mission is to connect our community to economic and cultural opportunities through safe, reliable, and accessible mobility experiences.</div><div><b><i>
Accountability</i></b><i>: </i>We are legally, ethically, and morally committed to utilizing all resources responsibly with integrity and transparency.</div><div><b><i>
Adaptability</i></b><i>: </i>We adapt to disruptions through technology, workforce, and ridership innovations so we can meet the evolving needs of our community.</div><div><b><i>
Workplace Culture</i></b><i>: </i>We offer an empowering workplace to meet the needs of our teammates and riders.</div><div><b><i>
Compassion</i></b><i>: </i>We promote, embrace and value all individuals, treating each other with dignity and respect.</div><div><b><i>
Communication</i></b><i>: </i>We value open and honest conversations with each other, our riders and the community.</div><div><b><i>
Excellence</i></b><i>:</i> We are proud of who we are and the work we do and will continue to exceed customer expectations.</div><div><b><i>
Responsibility:</i></b> We will be good stewards of our resources.</div><div><b><i>
Results: </i></b>We make things better today than they were yesterday.</div><div><b><i>
Safety</i></b><i>:</i> We ensure safe and secure environments.</div><div></div><div><b><br>
BENEFITS WE OFFER</b></div><div><ul><li>
Full-time positions with guaranteed 40 hours/week.</li><li>
Medical, dental, and vision (effective on the 1st of the month, 30 days after the start date).</li><li>
Free on-site wellness clinic for employees and their families.</li><li>
Retirement plan (401A and 457B).</li><li>
Tuition reimbursement.</li><li>
Free IndyGo transportation for employees and their families.</li><li>
Federal Loan Forgiveness Program</li></ul></div><div></div><div><b><br>
POSITION PURPOSE</b></div><div>
The Helpdesk Technician provides Tier 1 level support for Windows users on laptops and desktop computers during business hours (7:00 a.m. &ndash; 7:00 p.m., based on assigned schedule). This role will respond to technical requests and issues created using the ticketing system. This person is expected to work independently and handle various IndyGo Information technology (IT) issues. This is an opportunity for an entry-level or technical support person to learn and advance their career. IndyGo IT champions secondary education and applicable training for career and role success.</div><p></p><div><b><br>
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES</b></div><div>
To succeed in this role, an individual must satisfactorily perform the functions listed below. The company will provide reasonable accommodation to enable individuals with disabilities to perform these functions.</div><p></p><p><b><br>
ESSENTIAL FUNCTIONS</b></p><ul><li>
Provide end-user support (Help Desk function.)</li><li>
Manage and support remote employees and their related devices.</li><li>
Support and troubleshoot Microsoft products.</li><li>
Manage updates, patches, and configuration changes on hardware, Microsoft software, application transportation-based software, and others as assigned.</li><li>
Introduce, integrate, and configure new technologies into the existing environment</li><li>
Maintain and develop system documentation, policies, procedures, forms, instructions, etc.</li><li>
Assign and maintain the equipment asset tag system.</li><li>
Perform routine audits of systems and software.</li><li>
Install and update desktops, laptops, cellular devices, peripherals, networks, and related software.</li><li>
Troubleshoot all information technology issues, including software, hardware, and networking.</li><li>
Support administrative and operational staff consisting of on-site users, remote users, and users located at satellite facilities.</li><li>
Manage incidents and user requests through an established incident and request management system.</li></ul><div></div><div><b><br>
OTHER FUNCTIONS</b></div><ul><li>
Performs other duties as assigned.</li></ul><p></p><div><b><br>
SUPERVISORY RESPONSIBILITIES</b></div><ul><li>
None.</li></ul><div></div><div><b><br>
EDUCATION AND/OR EXPERIENCE</b></div><div>
To perform this job successfully, an individual must have the following education and/or experience</div><ul><li>
High school diploma or equivalent. An equivalent combination of education and experience may be considered.</li><li>
Two (2) years of related information technology support experience, or an equivalent combination of education, training, and experience</li><li>
Network+, A+, Security + certifications are a plus</li><li>
SharePoint administration experience is a plus</li><li>
Active Directory experience is a plus</li><li>
Office 365 application experience is a plus</li></ul><div></div><div><b><br>
KNOWLEDGE, SKILLS, AND ABILITIES</b></div><div>
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily.</div><div><ul><li>
Ability to understand and categorize technical problems at Tier 1 and possibly Tier 2 level.</li></ul></div><ul><li>
Ability to communicate information and ideas so others will understand. Must be able to exchange accurate information.</li><li>
Ability to interact appropriately with colleagues for different purposes in different contexts.</li><li>
Proficiency with computers, including proficiency with Microsoft Office, internet, information systems, computer security, and application support packages, including the ability to install, maintain, and repair computers and computer software and hardware.</li><li>
Ability to operate office equipment, including copiers, fax machines, and phones.</li><li>
Ability to manage multiple responsibilities and work in a deadline-oriented environment.</li><li>
Ability to work independently with work reviewed on a regular basis.</li><li>
Ability to interact with others, both in person and through phone, e-mail, and written correspondence.</li><li>
Must have excellent prioritization, responsiveness, and customer service skills.</li><li>
Bilingual candidates are encouraged to apply.</li><li>
Requires the ability to quickly adapt and adjust priorities in a fast-changing environment.</li><li>
Organized with the ability to perform focused work with close attention to detail.</li></ul><p></p><div><b><br>
PHYSICAL DEMANDS</b></div><div>
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</div><ul><li>
Ability to remain stationary 50% of the time and to move intermittently throughout the workday, occasionally between departments or facilities.</li><li>
 Ability to identify and distinguish colors, judge distances, and spatial relationships</li><li>
Ability to transport heavy items weighing up to 30 lbs. through facility and to the work area regularly during the work shift.</li></ul><p></p><p><b><br>
IndyGo is an Equal Opportunity Employer.</b></p></div>

Help Desk Technician

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