head butler

Raffles

<div>Company Description 
Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka&rsquo;aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms. 
Job Description 
<ul><li>
Supervising the daily operations of the Butler Services and ensure smooth operation to achieve maximum guest satisfaction and maintaining set customer service standards.</li><li>
Responsible for managing the shift and ensuring the Butler related services are provided to guests in accordance to set service standards.</li><li>
Assist management in coaching and developing butlers to ensure competence performance and succession objectives are met.</li><li>
Familiar with the set-up and functionality of all equipment in the Suites.</li><li>
Manage in a hands-on manner the daily operation of the Butler Department.</li><li>
Attend to service the suites and other assigned areas as needed, including but not limited to: food &amp; beverage service, restocking product, equipment and supplies.</li><li>
Exhibit exceptional customer service at all times to both guests and fellow employees when communicating instruction, information or advice ensuring the information is received in a timely manner and understood.</li><li>
To assist the Duty Manager in efficiently managing the shift according to the established concept statement providing a courteous, professional, efficient and flexible service at all times.</li><li>
Prepare, administer and compile reports as required in an accurate and timely manner.</li><li>
Liaise with other departments on daily operation&rsquo;s needs.</li><li>
Handle guest enquiry in a courteous and efficient manner and report guest complaints or problem to Duty Manager or Butler Services Manager if no immediate solution can be found and assure proper and complete follow up with guests.</li><li>
Collecting and updating guest personal information, preferences, practices, and hobbies to ensure guest has a detailed and accurate guest history database.</li></ul> 

Qualifications 
<ul><li>
Previous leadership experience required</li><li>
Computer literate in Microsoft Window applications preferred</li><li>
University/College degree in a related discipline an asset</li><li>
Excellent communication and organizational skills</li><li>
Strong interpersonal and problem solving abilities</li><li>
Highly responsible &amp; reliable</li><li>
Ability to work cohesively as part of a team</li><li>
Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Head Butler

Marriott International

<div>Additional Information 
Job Number25138992 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. 
The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team &ndash; comprised of Butlers and Butler Valets &ndash; and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department. 
While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler&rsquo;s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Managing Butler Services
<ul><li>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.</li></ul>
<ul><li>Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.</li></ul>
<ul><li>Manages VIP guests&rsquo; schedules as appropriate to support potential needs.</li></ul>
<ul><li>Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.</li></ul>
<ul><li>Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.</li></ul>
<ul><li>Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.</li></ul>
<ul><li>Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.</li></ul>
<ul><li>Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.</li></ul>
<ul><li>Continuously strives with the team to provide the bespoke and uncompromising services.</li></ul>
<ul><li>Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Guest Relations
<ul><li>Sets the standard and tone for how Butler team members drive guest relations.</li></ul>
<ul><li>Coaches team members to recognize and build rapport with guests.</li></ul>
<ul><li>Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.</li></ul>
<ul><li>Verifies Butler teams manage guests&rsquo; schedules to anticipate potential needs.</li></ul>
<ul><li>Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.</li></ul>
<ul><li>Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.</li></ul>
<ul><li>Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?</li></ul>
<ul><li>Assists other employees to verify proper coverage and prompt guest service.</li></ul> 
Managing Departmental Costs
<ul><li>Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.</li></ul>
<ul><li>Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.</li></ul>
<ul><li>Supervises and approves the budgeting and ordering of product and supplies in support of butler services.</li></ul>
<ul><li>Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.</li></ul> 
Conducting Human Resources Activities
<ul><li>Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.</li></ul>
<ul><li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li></ul>
<ul><li>Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals&rsquo; needs. Includes control of attendance by using software used by Human Resources Department.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.</li></ul>
<ul><li>Verifies recognition of employees is taking place across areas of responsibility.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Head Butler-St. Regis

<div>Additional Information 
Job Number25137941 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Al Mouj Muscat Resort, Al Mouj, Muscat, Oman, Oman 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 

As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. 
The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. 
While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler&rsquo;s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. 
You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Supervisory Experience: No supervisory experience.
License or Certification: None 
REQUIRED QUALIFICATIONS
Related Work Experience: 6-months related work experience required. 

</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Butler-St. Regis

Latin Textiles & Trade DMCC

We are seeking an experienced and highly professional Female Butler to join a distinguished household. As a Butler, you will be responsible for maintaining the smooth operation of the residence, ensuring exceptional service and hospitality at all times. Your experience in managing daily household activities, overseeing staff, and providing impeccable service will be key to your success in this role.Key Responsibilities:<ul><li>Provide high-end service and hospitality to all residents and guests, maintaining discretion, elegance, and a proactive approach.</li><li>Oversee the daily running of the household, ensuring all operations are smooth and efficient.</li><li>Assist with event planning and coordination, including formal dinners, parties, and other special occasions.</li><li>Manage household staff, including cleaning, maintenance, and cooking teams, ensuring they follow schedules and standards.</li><li>Handle laundry, wardrobe management, and personal care tasks for the household.</li><li>Maintain and care for fine art, antiques, and personal belongings.</li><li>Run errands, handle correspondence, and manage household supplies and inventory.</li><li>Be on-call to assist with ad-hoc requests and any last-minute changes.</li><li>Ensure the household is always impeccably presented, from rooms to guest accommodations.</li></ul>Qualifications:<ul><li>Proven experience as a Butler, House Manager, or similar high-end hospitality role.</li><li>Exceptional interpersonal and communication skills.</li><li>Strong organizational skills with an ability to multitask effectively.</li><li>Knowledge of high-end etiquette, service protocols, and formal dining.</li><li>Experience managing a team and providing leadership in a household setting.</li><li>Ability to work discreetly, with a high level of confidentiality.</li><li>Excellent problem-solving skills and the ability to handle stressful situations with grace.</li><li>A polished, well-groomed, and professional appearance.</li><li>Fluent in English</li></ul>Job Type: Full-timePay: QAR4,500.00 - QAR6,000.00 per month

Female Private Butler

<div>Additional Information 
Job Number25141891 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. 
No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Butler

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25141891
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Our jobs aren&rsquo;t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
 
 
 No matter what position you are in, there are a few things that are critical to success &ndash; creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts &ndash; to get it right for our guests and our business each and every time.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: No related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
<ul><li>
Ensure that all Villas are properly cleaned &amp; set up at all times, in line with the Raffles&rsquo; Standard Operating Procedures and within LQA standards.</li><li>
Ensure health &amp; safety requirements are adhered to, including a personal knowledge of the correct usage of all chemicals used in Housekeeping.</li><li>
All audit requirements records for residences are maintained, e.g. OS&amp;E inventory, assets and other items as applicable</li><li>
Ensure that par levels of linen, towels and other OE items are current, and in line with inventory</li><li>
Ensure that lost and found articles are processed properly and that the correct logs are maintained as per the L&amp;F SOP.</li><li>
Follow and recommend measures to minimize all wastage of materials and amenities are used in the department.</li><li>
Ensuring security awareness throughout the Hotel, reporting incidents to the appropriate Manager when warranted.</li><li>
Ensure all special requests are met, with particular reference to families visiting our resorts with children.</li><li>
Ensures any special requests from guests are carried out and delivered on time exceeding guest&rsquo;s expectations where possible.</li><li>
Clean and take care of all working equipment used by himself / herself.</li><li>
Report any damage or loss in a villa immediately after being found.</li><li>
Remove all room service clearance from the villa and immediately.</li><li>
Report any suspicious person, sleep outs, &lsquo;Do Not Disturbs&rsquo; to Rooms Department.</li><li>
Prior to the guest arrival read correspondence and search the guest profile to find out &ldquo;who they are, their preferences (like and dislike etc) and Villa is personalized for each guest (music, beverages, food, special requests in place).</li><li>
Welcome &amp; Greets guest at the conservatory (Welcome at airport might require at certain occasions), propose a resort tour while driving guests to Villa. Share their itineraries and Offer Unpack &amp; packs service while villa orientation.</li><li>
Coordinates all aspects of the guest&rsquo;s preferences during his stay with: FO team, Food and Beverage, Spa, laundry departments and management team.</li><li>
Prepares and serves Breakfast, Lunch, Dinner and BBQ&rsquo;s in villa or any other private dinning option.</li><li>
Prepare Guest laundry (Liaise with Laundry team if laundry exceeds 10 pcs and for delicate garments)</li><li>
Practice active Listening and use intuition, by innovative offering indigenous surprises such as: Drawing a bath, rituals, special dining (Romantic dinner, BBQ etc.), picnic setup, Romantic set ups, flower bouquets, flower decorations, and any other WOW&rsquo;s. Each guest must leave with the feeling that service was tailored to their need and unforgettable memories.</li><li>
Escort guest to the conservatory, Spa reception, any other area as needed, specially the restaurant and introduce them to F&amp;B Manager or Restaurant manager on first evening.</li><li>
Offer-assistance with kids but will not replace babysitters.</li><li>
Overlook and ensure general villa aspect including pool and garden are kept up to standard (no littering in around the villa).</li><li>
Communicates all vital information on guest log and completes Final Guest&rsquo;s stay summary Report in maximum 24 hours after guest departure.</li><li>
Attends FO department briefing and monthly meetings.</li><li>
Mandatory to spend 4 hours training on monthly basis for online training (self-learning). Schedule and program will be communicated by one of the Department&rsquo; leaders.</li><li>
Any other duties of a similar nature that may be assigned from time to time by Management as per the needs of the client.</li><li>
To assist Resort&rsquo; butler team in occasions when Residential villa is not occupied.</li></ul> 

Qualifications 
<ul><li>
A passionate positive personality with excellent eye for detail who can work under pressure with minimal supervision.</li><li>
Good organizational skills, problem solving skills and engagement with guests to anticipate their needs.</li><li>
Commitment to meet and exceed all performance standards.</li><li>
Constantly look to develop own professional skills and abilities.</li><li>
Adherence to Standard operating procedures</li><li>
Ability to work a multi-cultural workforce.</li><li>
High level of integrity, promptness, creativity, enthusiasm, dedication, time management, Team work, flexibility and support for continuous improvement</li><li>
Good knowledge of the entire Housekeeping Operations</li><li>
Knowledge of Opera Property Management System preferred.</li><li>
Curiosity, listening skills</li><li>
Strong ability and knowledge of Microsoft Office Suite (Excel, PowerPoint, etc.).</li><li>
Perfectly fluent in English</li></ul> 

Additional Information 
<ul><li>
Opportunity to join the first Raffles in Bahrain</li><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

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