head butler

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25138992
 
 
 
 Job Category
 
 Rooms &amp; Guest Services Operations
 
 
 
 Location
 
 The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt,VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Management
 
 
 
 Job Summary
 
 
 
 As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
 
 
 The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team &ndash; comprised of Butlers and Butler Valets &ndash; and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department.
 
 
 While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler&rsquo;s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.
 
 
 
 CANDIDATE PROFILE
 
 
 
 
 Education And Experience
 
 
 
 <ul>
 <li>
 High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program.
 
 
 </li>
 </ul>
 OR
 
 
 <ul>
 <li>
 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.
 
 
 </li>
 </ul>
 
 CORE WORK ACTIVITIES
 
 
 
 
 Managing Butler Services
 
 
 
 <ul>
 <li>
 Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests.
 </li>
 <li>
 Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement.
 </li>
 <li>
 Manages VIP guests&rsquo; schedules as appropriate to support potential needs.
 </li>
 <li>
 Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible.
 </li>
 <li>
 Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey.
 </li>
 <li>
 Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results.
 </li>
 <li>
 Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team.
 </li>
 <li>
 Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
 </li>
 <li>
 Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members.
 </li>
 <li>
 Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship.
 </li>
 <li>
 Continuously strives with the team to provide the bespoke and uncompromising services.
 </li>
 <li>
 Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).
 
 
 </li>
 </ul>
 
 Supporting Management of Front Desk Team
 
 
 
 <ul>
 <li>
 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Encourages and building mutual trust, respect, and cooperation among team members.
 </li>
 <li>
 Serving as a role model to demonstrate appropriate behaviors.
 </li>
 <li>
 Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
 </li>
 <li>
 Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.
 
 
 </li>
 </ul>
 
 Guest Relations
 
 
 
 <ul>
 <li>
 Sets the standard and tone for how Butler team members drive guest relations.
 </li>
 <li>
 Coaches team members to recognize and build rapport with guests.
 </li>
 <li>
 Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements.
 </li>
 <li>
 Verifies Butler teams manage guests&rsquo; schedules to anticipate potential needs.
 </li>
 <li>
 Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible.
 </li>
 <li>
 Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy.
 </li>
 <li>
 Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ?
 </li>
 <li>
 Assists other employees to verify proper coverage and prompt guest service.
 
 
 </li>
 </ul>
 
 Managing Departmental Costs
 
 
 
 <ul>
 <li>
 Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
 </li>
 <li>
 Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
 </li>
 <li>
 Supervises and approves the budgeting and ordering of product and supplies in support of butler services.
 </li>
 <li>
 Manages departmental budget in such a way that the overall property financial goals are met, and supporting staff are educated on relevant details as appropriate.
 
 
 </li>
 </ul>
 
 Conducting Human Resources Activities
 
 
 
 <ul>
 <li>
 Interviews, hires and develops Butler team members with the appropriate skills to meet the business needs of the operation.
 </li>
 <li>
 Communicates performance expectations in accordance with job descriptions for each position and monitors progress.
 </li>
 <li>
 Reviews staffing levels and modifies as appropriate so that butler services are delivered at the expected level, balanced with meeting financial and operational objectives. In reviewing staffing levels, creates monthly/weekly schedules, meeting departmental and individuals&rsquo; needs. Includes control of attendance by using software used by Human Resources Department.
 </li>
 <li>
 Establishes and maintains open, collaborative relationships with employees and verifies employees do the same within the team.
 </li>
 <li>
 Verifies recognition of employees is taking place across areas of responsibility.
 
 
 </li>
 </ul>
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Head Butler-St. Regis

POSITION SUMMARY
As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.
The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.
While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.
You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Supervisory Experience: No supervisory experience.
License or Certification: None

job_title - Butler

<div>Additional Information 
Job Number25171921 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Mumbai, 462, Senapati Bapat Marg, Mumbai, Maharashtra, India, 400013 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 

As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. 
The Senior Butler oversees the functioning and delivery of butler services. You verify that there is a seamless approach to the pre-arrival, guest stay and at departure through St. Regis brand standards. You supervise the work of the Butler team &ndash; comprised of Butlers and Butler Valets &ndash; and drive strong coordination with other departments. Responsibilities also include people management tasks including interviewing and hiring Butler team members and creating schedules to ensure optimal staffing levels. 
While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Senior Butler&rsquo;s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills. 
You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Supervisory Experience: No supervisory experience.
License or Certification: None 
REQUIRE QUALIFICATIONS
Related Work Experience: 1 year related work experience required. 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Butler Executive

Best Choice Recruitment Consultancy

<ul><li>Should have worked previously as an Executive Butler to VVIP employers and guest.</li><li>Should have good knowledge of food and beverages.</li><li>Ordering of food based on the VVIP Employers' requirement.</li><li>Supervises the table arrangement before the VVIP Employers' arrival.</li><li>Serves the VVIP Employers in a calm, discrete and courteous manner, respecting timing standards.</li><li>Must be able to deal with all complaints in a professional and calm manner. Responsible for training junior staff on all aspects of service.</li><li>Responsible for maintaining and updating all training material.</li><li>Proactive in making decisions and asking for approval, advice or guidance.</li><li>Informs housekeeping department the time desired for the daily cleaning.</li><li>Fully familiar with VVIP Employer&rsquo;s/Company location features: layout, design and equipment.</li><li>Fully aware of operating procedures for all electrical and electronic equipment&rsquo;s in their working areas.</li><li>Communicates with nanny about the VVIP Employers' kids&rsquo; activities and requests.</li><li>Maintain cleanliness of work areas throughout the day and report to housekeeping supervisor if anything is required.</li><li>Understands and strictly adheres to the Rules &amp; Regulations of the VVIP Employers and follow Hygiene, Health and Safety standards.</li><li>Perform any other duties assigned by manager</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthExperience:<ul><li>Butler: 3 years (Required)</li></ul>

Female Butler

Confidential

<div>
 
 
 Job Overview:
 
 
 
 We are seeking a dedicated and highly organized Private Butler / Private Personal Assistant to provide comprehensive support to a High Net Worth Individual (HNWI) family. The ideal candidate will excel at managing household operations and travel logistics while ensuring the family's personal and professional matters are seamlessly handled. This role requires discretion, flexibility, and an impeccable ability to anticipate needs, with a high demand on flexibility of working hours.
 
 
 
 
 
 
 Joining:
 
 Immediate Joining Required
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Travel Coordination:
 
 Plan, book, and manage domestic and international travel arrangements, including flights, accommodations, visas, and transportation. Prepare detailed travel itineraries and ensure they align with the Principal&rsquo;s schedule and preferences. Manage last-minute changes or cancellations and resolve travel-related issues like delays or emergencies.
 </li>
 <li>
 
 Household Management:
 
 Oversee daily household operations, including liaising with household staff, vendors, and service providers. Organize and oversee maintenance or improvement projects for the property.
 </li>
 <li>
 
 Personal Assistance:
 
 Provide support with personal tasks, including organizing family events, managing personal correspondence, and handling private purchases.
 </li>
 <li>
 
 Schedule Management:
 
 Synchronize the Principal&rsquo;s professional and personal calendars to avoid conflicts. Schedule meetings, appointments, and events.
 </li>
 <li>
 
 Packing and Logistics Support:
 
 Assist with packing and organizing personal and professional items for travel. Ensure personal preferences, such as dietary needs or leisure activities, are accommodated during travel.
 </li>
 <li>
 
 Problem-Solving and On-the-Go Support:
 
 Address unforeseen challenges or emergencies with discretion and efficiency. Provide real-time assistance during travel and events to ensure a seamless experience.
 </li>
 <li>
 
 Administrative Support:
 
 Maintain confidential records and manage personal and professional files. Support the Principal in managing correspondence, drafting emails, and preparing reports.
 </li>
 </ul>
 
 
 
 
 
 Key Skills and Qualifications:
 
 
 <ul>
 <li>
 Proven experience as a Butler or Personal Assistant with a focus on both household management and travel coordination.
 </li>
 <li>
 Bachelor&rsquo;s degree or equivalent in business administration, hospitality management, or related fields.
 </li>
 <li>
 Exceptional organizational and multitasking abilities.
 </li>
 <li>
 Proficiency in travel management tools and Microsoft Office Suite.
 </li>
 <li>
 Outstanding communication and interpersonal skills.
 </li>
 <li>
 Strong problem-solving and crisis management capabilities.
 </li>
 <li>
 Fluency in English is mandatory.
 </li>
 </ul>
 
 
 
 
 
 Personal Attributes:
 
 
 <ul>
 <li>
 High level of discretion and confidentiality.
 </li>
 <li>
 Flexible and adaptable to rapidly changing schedules.
 </li>
 <li>
 Proactive and resourceful with a commitment to excellence.
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Opportunity to work in a dynamic environment with diverse responsibilities.
 </li>
 <li>
 Exposure to international travel and high-profile engagements.
 </li>
 </ul>
 
 
 
 
 Candidate must have an experience working as a Private Butler or Butler with Hospitality Industry.
 
 
 
 
 
 Interested candidates are requested to apply with their updated CV
 
</div>

Private Butler

DELANO

<div> Summary: </div> As a Butler at Delano Dubai, you will provide sophisticated, luxury service tailored to each guest's individual needs with the utmost discretion. Your role involves delivering personalized experiences, managing exclusive requests, and ensuring an unparalleled level of service that reflects the hotel s commitment to elegance and sophistication. Responsibilities: <ul> <li> Personalized Service: Deliver bespoke service by anticipating and fulfilling guest needs with sophistication and discretion, ensuring each experience is tailored to individual preferences.</li> <li> Guest Relations: Build and maintain strong, personalized relationships with guests. Address and resolve requests or issues promptly and professionally to enhance their stay.</li> <li> Room Management: Oversee and manage guest rooms, ensuring they are impeccably maintained and stocked according to the highest standards of luxury.</li> <li> Exclusive Requests: Handle exclusive and complex guest requests, including special arrangements, reservations, and unique experiences, with the utmost confidentiality and efficiency.</li> <li> Coordination: Collaborate with other hotel departments to ensure seamless service delivery and uphold the hotel s luxury standards.</li> <li> Event Assistance: Assist with organizing and executing private events, in-room dining, and special occasions, ensuring every detail reflects the hotel's sophisticated standards.</li> <li> Service Protocols: Uphold and enforce the hotel's service protocols and luxury standards, ensuring consistency in guest experience.</li> <li> Team Collaboration: Work closely with the Butler team to share best practices, address challenges, and maintain a cohesive approach to service excellence.</li> <li> Safety and Confidentiality: Adhere to stringent safety protocols and maintain guest confidentiality at all times. Participate in safety briefings and ensure all procedures are followed.</li> <li> Appearance and Conduct: Maintain an impeccable personal appearance and professional demeanor, setting a high standard for guest interactions.</li> </ul>

Butler

DOoSec Security Services

Job Description:We are seeking a professional, well-presented, and service-oriented Butler cum Supervisor to oversee our luxury holiday home apartment in Dubai. The ideal candidate will be responsible for delivering exceptional, VVIP-level guest experiences while supervising and managing the housekeeping and maintenance staff.This role requires someone with excellent communication skills, strong attention to detail, and a genuine passion for hospitality. The Butler will ensure that every guest feels welcomed, cared for, and enjoys a memorable, five-star stay.Key Responsibilities:<ul><li>Welcome guests with warmth, professionalism, and impeccable etiquette.</li><li>Provide personalized butler services including check-in/check-out assistance, luggage handling, and guest requests.</li><li>Coordinate and supervise daily housekeeping and maintenance activities.</li><li>Ensure all rooms, public areas, and amenities meet luxury hospitality standards.</li><li>Manage guest preferences, arrange special requests, and coordinate VIP experiences.</li><li>Maintain proper inventory of supplies, linens, and amenities.</li><li>Oversee cleanliness, organization, and presentation of the property at all times.</li><li>Liaise with vendors, maintenance teams, and management for smooth operations.</li><li>Prepare reports and provide feedback to management on property condition and staff performance.</li><li>Uphold discretion, confidentiality, and professionalism with all guests.</li></ul>Requirements &amp; Qualifications:<ul><li>Minimum 1-2 years of experience in hospitality, preferably in a luxury hotel, private residence, or serviced apartment.</li><li>Proven experience in supervising housekeeping or guest services staff.</li><li>Excellent command of English (spoken and written); additional languages are an advantage.</li><li>Well-groomed, presentable, and professional appearance at all times.</li><li>Strong leadership, organization, and communication skills.</li><li>Ability to anticipate guest needs and deliver a personalized, five-star experience.</li><li>Discreet, trustworthy, and respectful of privacy.</li><li>Flexibility to work on weekends and public holidays when required.</li><li>UAE driver&rsquo;s license is not mandatory but can be an added advantage.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 per month

Executive Butler

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