head of risk analytics

Waymo

<div>SAN FRANCISCO, CALIFORNIA, UNITED STATES. NEW YORK CITY, NEW YORK, UNITED STATES
FULL-TIME
INSURANCE
4181</div>
 <div></div><div><div><div><div><div><div>Add to favorites
</div></div> <div></div><div>View favorites
</div>
</div><div><div>Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver&mdash;The World's Most Experienced Driver&trade;&mdash;to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo&rsquo;s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.</div>
At Waymo Insurance, you will work on the cutting edge of emerging risk and related issues surrounding our transformational autonomous driving technology and help drive our business lines forward from technology ideation through scaled commercial deployment. We partner with our legal, public policy, safety, security and privacy experts to evaluate and manage risks for the autonomous driving world to come, advising on insurance trends, evaluating and quantifying product liability, auto, cyber and related risks to ensure we build the appropriate risk and insurance frameworks to support and protect our users around the world. We collaborate with our business development, product partnership, strategy and operations teams in the execution of our business plans to ensure the company's interests are well protected from existing, new and emerging risks. We support the legal, policy and regulatory teams as they optimize our exposure in line with our risk appetite through the review of contracts, evaluation and shaping of emerging law and regulation at both the state and federal level. And we anticipate, quantify and mitigate emerging risk by maintaining active relationships and frequent contact with insurance and AV industry partners.

In this hybrid role, you will report into our Head of Risk &amp; Insurance.
You will:
<ul>
<li>Develop Actuarial Infrastructure: Build and scale the foundational actuarial infrastructure and data systems required to support the full portfolio of Waymo's risk exposures.</li>
<li>Drive Management Reporting: Establish robust management reporting frameworks to communicate risk insights, portfolio performance, and actuarial findings to senior leadership.</li>
<li>Lead Strategic Risk Advisory Efforts: Serve as a trusted advisor to senior business functions, providing guidance on risk tolerance and balance sheet protection strategies.</li>
<li>Innovate Safety Methodologies: Collaborate with internal teams to drive the development of groundbreaking actuarial methodologies to identify outsized risks and quantify the safety performance of the Waymo Driver compared to human benchmarks.</li>
<li>Oversee Advanced Modeling: Own the outcomes for complex pricing and reserving models that quantify Waymo's expected losses and support insurance program negotiations.</li>
<li>Establish Enterprise Risk Modeling Capabilities: Lead initiatives to quantify enterprise-level risks, providing senior management with a strategic framework for risk prioritization.</li>
<li>Influence Industry &amp; Regulatory Standards: Represent Waymo in engagements, if needed, regarding regulatory outcomes for autonomous vehicle (AV) insurance requirements.</li>
</ul>
You have:
<ul>
<li>Technical Mastery: High technical acumen and a strong mastery of statistics and actuarial science.</li>
<li>Advanced Quantitative Background: An advanced degree in statistics, math, engineering or actuarial science with a mastery of both technical and business contexts.</li>
<li>Professional Credentials: FCAS (Fellow of the Casualty Actuarial Society) or a PhD in a quantitative field is required.</li>
<li>Proven Leadership in Ambiguity: A track record of solving large, open-ended problems and driving outcomes for projects where the high-level nature of the solution was previously unclear.</li>
<li>Executive Communication Skills: Excellent collaboration and communication skills, with a demonstrated ability to present complex actuarial findings and strategic insights to very senior audiences.</li>
<li>Strategic Influence: Ability to lead persuasively across senior stakeholders while reflecting diverse needs, concerns, and business interests into project deliverables.</li>
<li>Deep Casualty Expertise: Extensive experience in pricing and reserving for commercial auto lines and novel risk exposures.</li>
</ul>
We prefer:
<ul>
<li>PhD: A PhD in Statistics, Mathematics, Actuarial Science, or a related highly quantitative field.</li>
<li>ERM/CERA Designation: Specialized background in Enterprise Risk Management or a CERA (Chartered Enterprise Risk Analyst) designation.</li>
<li>Innovative Problem Solving: A demonstrated ability to develop creative solutions for vague problems in a rapidly evolving technological landscape.</li>
</ul><div><div>
<div>The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo&rsquo;s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
</div>
<div>Salary Range</div>
<div>$268,000&mdash;$340,000 USD</div></div></div></div></div></div></div>

Head of Risk Analytics

Owner.com

<div>About Owner.com
Owner is the AI growth system for local restaurants. 
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts. 
Owner is like having an army of engineers and marketers on your side, just like the big chains. 
Our vision
We&rsquo;re starting by helping independent restaurants succeed online. 
But it&rsquo;s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. 
Once we nail the solution for restaurants &ndash; we&rsquo;ll scale it into every other local business type. 
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. 
Read our Series C memo here 
Our traction
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website. 
More importantly, we&rsquo;ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. 
Our team
Our team is now in the low hundreds. We&rsquo;ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. 
We&rsquo;ll be scaling even faster in 2026 to keep pace with our customer growth. 
Where we work
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location. 
Why we&rsquo;re looking for you
We&rsquo;re building an effective, impactful Product Analytics function at Owner.com. As a Risk &amp; Payments Data Scientist, you will play a pivotal role in shaping the product roadmap through close collaboration with Product Managers to establish proper metrics and impact sizing. You will drive experimentation initiatives and manage the testing framework. You will be instrumental in designing and implementing KPIs for our payments product squad, identifying gaps and potential opportunities that will help grow the business. The best candidates will not just provide insights to the EPD (Engineering &amp; Product) org, but be a strategic driver, identifying gaps/opportunities in the money &amp; risk area, building internal alignment around them, and creating meaning business impact.
We&rsquo;re migrating from Stripe Standard to Custom Connect / Adyen for Platforms, which means we&rsquo;ll own far more of the risk surface: merchant onboarding/underwriting, fraud detection, dispute mitigation, reserves, and payout risk. As a Risk Data Scientist you will be building the models, signals, and decisioning that protect our merchants and our P&amp;L&mdash;while keeping conversion high and friction low. 
For this particular role we are focused on candidates located in the San Francisco Bay Area. We are a remote-first company with a home base in SF, where our team comes together for periodic in-person collaboration (most local teammates opt to come in on Tuesdays/Thursdays). For more details chat with your recruiter!
The impact you will have<ul><li>
Payments modeling:</li><li>
Cut losses without killing conversion: Ship ML models that reduce fraud/chargebacks and credit losses while maintaining checkout auth rates and onboarding pass-through.</li><li>
Accelerate safe growth: Create merchant risk scores and dynamic controls (e.g., reserves/holdbacks, payout delays) that scale to 10k+ restaurants.</li><li>
Give Ops superpowers: Build signals, alerts, and tools that let our Payments Ops / Risk Ops team review what matters&mdash;and automate the rest.</li><li>
Make risk measurable: Define loss budgets and risk SLIs/SLOs; deliver dashboards that make risk tradeoffs explicit.</li><li>
Build and maintain ML models for merchant underwriting, transaction fraud, chargeback propensity, payout risk.</li><li>
Design reusable frameworks for feature generation, model training, deployment, and monitoring so we can add new models quickly without reinventing the wheel.</li><li>
Payments analytics:</li><li>
Own analytics for payments, billing, and risk features, from user checkout experience to internal financial reporting.</li><li>
Monitor and improve critical KPIs such as payment success rate, failed payment recovery, fraud rates, chargeback volume, and revenue leakage. Set up monitoring for drift, stability, and business KPIs, with automated alerts.</li><li>
Identify and size revenue &amp; risk opportunities across the payments funnel (from checkout to Stripe to invoice collection).</li><li>
Partner with Product Managers on AB tests and experiments related to payments UX, fraud flags, or risk workflows.</li><li>
Collaborate with Engineering to instrument new product features and ensure great event tracking and data integrity in payment flows.</li><li>
Enhance product planning influencing product planning through informative impact sizing, enabling more strategic decision-making.</li><li>
Improve data Integrity and quality: Collaborate with developers on database design to strengthen data integrity and quality.</li><li>
Establish a Single Source of Truth (SSOT): Work alongside Data &amp; Analytics Engineers to implement robust models in DBT and Snowflake, and design dashboards that provide a unified view of business-critical data. Integrate third-party and processor signals (Stripe Radar, Adyen RevenueProtect, device/identity data) into our models.</li></ul>
Who you&rsquo;ll work with<ul><li>
Reporting Structure: This role reports directly to our VP, Business Operations, Jonathan Shenkman.</li><li>
Technical Collaboration: You will collaborate with Analytics Engineers on all technical aspects, including data modeling, data quality, and the use of tools like DBT and Snowflake.</li><li>
Work hand-in-glove with Payments Ops &amp; Risk Lead to encode policy into models, define review queues, and reduce manual workload.</li><li>
Collaborate with Payments PM/GM on onboarding UX, step-up flows, and dispute tooling; quantify conversion vs. loss tradeoffs with clear, dollarized impact.</li><li>
Provide merchant-level insights (watchlists, risk cohorts) and playbooks (what to hold, what to terminate, what to educate).</li></ul>
What we're looking for<ul><li>
4&ndash;8+ years in applied ML or risk data science (fintech/payments, marketplace, or anti-fraud).</li><li>
Hands-on with Python, SQL, and ML libraries/frameworks; comfortable with MLflow (or equivalent), and feature stores.</li><li>
Proven track record shipping production models that materially reduced losses or improved conversion; strong offline evaluation + online experimentation skills.</li><li>
Strong understanding of MLops and experience deploying MLops systems</li><li>
Experience deploying machine learning models to an api for realtime predictions</li><li>
Experience building systems for model observability after deployment</li><li>
Deep familiarity with payments/risk concepts: KYC/KYB, underwriting, auth vs capture, chargebacks, friendly fraud, card testing, reserves, payout returns, soft/hard declines.</li><li>
Strength in feature engineering on messy, imbalanced data; rigorous cost-sensitive evaluation (ROC/PR, cost curves, business impact).</li><li>
Excellent communicator who can turn model output into clear decisions and dollarized tradeoffs.</li><li>
Strong grasp of metrics design, experimentation, and product funnel analysis.</li><li>
Ability to handle ambiguity, deep dive into financial systems, and proactively flag problems before they escalate.</li><li>
KPI Development: A proven track record of developing KPIs and metrics tailored for product squads, particularly within a startup environment.</li><li>
Data Product Expertise: Ability to build comprehensive end-to-end data products.</li><li>
Organizational Skills: Highly organized with a keen eye for precision.</li><li>
Industry Experience: Prior experience in SaaS and/or startup environments is highly preferred. Experience in the restaurant industry is an added advantage.</li></ul>
Pay and benefits<ul><li>
The estimated base salary range for this role is $200k - $240k, plus a generous equity pre-IPO equity package</li><li>
Other benefits include comprehensive health coverage, unlimited PTO - plus extra fun perks!</li></ul>
Notice - Employment Scams
Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as &quot;phishing&quot; or &ldquo;spam&rdquo; and do not respond.</div>

Staff Product Data Scientist, Risk and Payments

Tripledot

<div><h3 class="jobSectionHeader">Description</h3><div> 
Who are we?</div><div>
 
Tripledot is one of the largest independent mobile games companies in the world.</div><div>
 
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.</div><div>
 
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.</div><div>
 
Tripledot&rsquo;s guiding principle is that when people love what they do, what they do will be loved by others.</div><div>
 
We&rsquo;re building a company we&rsquo;re proud of. One filled with driven, incredibly smart and detail-orientated people, who LOVE making games.</div><div>
 
Our ambition is to be the most successful games company in the world, and we&rsquo;re just getting started.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3> 
<ul>
<li>
Supporting 3rd party advisors with the preparation of the Group&rsquo;s federal and state corporate income tax returns and estimated tax payments process ensuring timely submission and payment</li>
<li>Maintain working knowledge of federal and state tax rules and regulations to provide interpretation and advice to management on tax ramifications</li>
<li>Support the Head of Tax with all U.S. federal and state income tax audits including all communication between the Company and the tax auditors</li>
<li>Managing and monitoring tax filing calendar and state tax portals</li>
<li>Supporting the Head of Tax and 3rd party advisors with other tax filings as required</li>
<li>Supporting the Head of Tax and 3rd party advisors with the preparation and review of federal and international tax calculations created in connection with the preparation of income tax returns and quarterly income tax provisions and coordinate and collaborate with the wider finance team to ensure consistency and alignment to ensure compliance with the Company&rsquo;s reporting timelines</li>
<li>Maintain the integrity of the Tax Accounting sub ledgers in support of the consolidated financial statements</li>
<li>Analyze income tax provision to tax return variances</li>
<li>Identify and understand changing US tax legislation and implement this with the support of the Head</li>
<li>Assisting Head of tax with implementation of Transfer Pricing policy, Pillar 2 requirements and Country by Country reporting</li>
<li>Assist the Head of Tax with global advisory projects and tax saving initiatives</li>
<li>Managing tax risk through good governance and identifying and implementing process improvements</li></ul> 
<h3 class="jobSectionHeader">
Skills, Knowledge and Expertise</h3> 
<ul>
<li>
Bachelors degree in accounting/finance</li>
<li>Masters in tax, or similar</li>
<li>US GAAP and IFRS experience</li>
<li>7+ years experience in tax accounting and or consulting</li>
<li>Knowledge of state, local and international tax laws and regulations</li>
<li>Self-starter who can work remotely</li>
<li>Excellent communication and problem solving skills</li>
<li>Ability to work in transformational environment</li></ul> 
<h3 class="jobSectionHeader">
Benefits</h3> 
<ul>
<li>
Time Off: Flexible Discretionary Time Off policy in addition to bank holidays to relax and refresh throughout the year.</li>
<li>Remote-First Working: If you are located in Dallas, you&rsquo;re welcome to work in the PeopleFun office, however, there&rsquo;s no expectation to.</li>
<li>Financial: Generous 401k match, discretionary bonuses, and competitive salaries.</li>
<li>Health &amp; Wellness: Comprehensive Medical, Dental, and Vision coverage.</li>
<li>Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.</li>
<li>Continuous Professional Development: Propel your career with continuous opportunities for professional development.</li>
<li>Family-Friendly Culture: A generous parental leave policy and a supportive, family-friendly culture.</li>
<li>Regular company events: Yearly on-site events that celebrate our achievements and our team spirit. 
</li></ul><div>Tripledot provides a competitive total compensation package with a pay for performance rewards approach. The expected base pay range for this US based position is $100,000 to $130,000. Base compensation at Tripledot is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. It will also be determined based on the position offered and any other forms of compensation that may be provided as part of a total compensation package, in addition to a full range of medical and other benefits. 
 
Tripledot is proud to be an equal-opportunity employer that is committed to inclusion and diversity. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or other legally protected characteristics.</div><h3 class="jobSectionHeader"> 
About Tripledot</h3><div>
We are Tripledot Studios, our mission is to bring the knowledge and experience of a chart-topping mobile games company into a close-knit, collaborative environment. Our teams drive projects together from conception to launch in an indie-style process combining data and creativity to make games that can be enjoyed by everyone.</div></div>

US Tax Manager

SoFi

<div><div>Employee Applicant Privacy Notice

Who we are:
<div>
Shape a brighter financial future with us.

Together with our members, we're changing the way people think about and interact with personal finance.

We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
</div></div>
The team

SoFi's Credit team manages credit risk activities for our lending products (Student Loan Refinance, Private Student Loan, Personal Loan, Credit Card, and Mortgage) - including credit strategies/policies for new account origination and portfolio management, collections/recovery strategies and operations, and risk and operational data science and analytics. The team designs data-driven strategies to ensure the growth in lending is consistent with the company's risk appetite and helps create the products and experiences that put our members' interests first.

The Senior Credit Manager will work in the Credit team and have responsibilities to analyze and evaluate data to develop and propose value-added credit risk strategies and models for SoFi's lending products, which include Personal Loan, Student Loan Refinance, Private Student Loan, and Credit Card. The initial focus of the role will be on Private Student Loan but the candidate may get opportunities to work on other lending products in the future.

The candidate will be responsible for independently developing and implementing underwriting strategies that meet our risk appetite, monitoring and analyzing the risk trends within the portfolio to provide insights and recommendations for strategy enhancement opportunities. She/he will be part of the Credit team with 1LOD responsibilities.

The Senior Credit Manager will collaborate with cross-functional teams such as Business Units, Operations, Marketing, Finance, Capital Markets, Product, Engineering, Legal and Compliance. Use business acumen, credit experience and quantitative and analytical skills to drive revenue, control risk, and provide value to the company and consumers.

The ideal candidate will possess a data-driven analytics background and the strategic acumen to direct a function that draws strategic insights from data using database and statistical analysis tools to inform decisions and support SoFi's overarching strategic goals relative to loss prevention and profit optimization. They bring new ways of thinking, data sources, technologies, and capabilities to SoFi. 


What you'll do:
<ul>
<li>Innovate&hellip; Bring your brightest ideas to build algorithmic risk strategies. This means you will architect credit underwriting, pre-screen targeting, and risk tier assignment.</li>
<li>Data Driven&hellip; Your deep analysis will power the future of lending with an optimal real-time data ecosystem &ndash; including multi-product internal, bureau, third-party, and alternative data sources and uses.</li>
<li>Iterate, learn, innovate&hellip; We are all responsible for innovation and must embrace a test-and-learn mentality and data-driven decision making.</li>
<li>Collaborate&hellip; Work collaboratively with business partners such as Business Units, Operations, Marketing, Finance, Legal and Compliance to deliver successful business results. Partner closely with implementation teams to accurately drive new strategies to production.</li>
<li>Control the Risk and Drive Performance Outcomes &hellip; Understand credit risk and develop approaches to mitigate loss and responsibly grow revenue. Monitor the performance of strategies and portfolios. Document and communicate results and escalate issues as necessary. Identify gaps/opportunities and drive actions.</li>
<li>Challenge the Status Quo &hellip; Challenge others, continuously raise the bar, build better processes and attack hard problems to help us build the best products in the industry.</li>
<li>Grow, Grow, Grow!&hellip; Be inspired by dynamic leaders and our rapidly growing business. We want YOU to be an inspired leader of tomorrow, so we are recruiting the best, brightest, and passionately quantitative team members.</li></ul> 


What you'll need:
<ul>
<li>7+ years of related experience</li>
<li>Business acumen and work experience in the consumer lending business (loans or credit cards)</li>
<li>Direct experience in the credit strategy analytical life cycle, including strategy and decision tree development, P&amp;L, presentation, implementation validation, and post-implementation monitoring</li>
<li>Proven analytical skills in conducting sophisticated analysis using customer performance data, bureau attributes, and other 3rd party variables to solve business problems</li>
<li>Proficient data exploration and credit modeling skills in Excel, SQL and Python</li>
<li>A demonstrated ability to synthesize and communicate analysis to business partners and senior management</li>
<li>Results-driven, eager to learn, and able to work collaboratively in a fluid environment</li>
<li>Knowledge/skills in analytical and modeling techniques such as decision trees, regression, logistic regression, test design</li>
<li>Preferred: 7+ years of credit card or unsecured loan credit risk experience</li>
<li>Preferred: Experience in developing credit strategies using innovative data sources such as cash flow or alternative data</li>
<li>Preferred: Advanced degree (Master's or PhD) with a quantitative major such as Statistics, Mathematics, Engineering, or Computer Science</li>
</ul><div><div>Compensation and Benefits</div>
<div>The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.</div>
<div></div>
<div>To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!</div>
<h5 class="jobSectionHeader">SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.</h5>
<h5 class="jobSectionHeader">The Company hires the best qualified candidate for the job, without regard to protected characteristics.</h5>
<h5 class="jobSectionHeader">Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.</h5>
<h5 class="jobSectionHeader">New York applicants: Notice of Employee Rights</h5>
<h5 class="jobSectionHeader">SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.</h5>
<h5 class="jobSectionHeader">Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.</h5>
<div>Internal Employees</div>
<div>If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.</div></div></div>

Senior Manager In School Loans

Citi

<div>The Head Universal Banker is a leadership role responsible for providing exceptional service delivery to our internal and external customers while guiding and supporting the branch team. This role not only executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) but also leads, coaches, and mentors team members. The Head Universal Banker plays a key role in championing risk and control, driving lobby leadership, and ensuring consistent delivery of client and team experiences aligned with the bank&rsquo;s standards
Responsibilities:<ul><li>
Lead, coach, and support Universal Bankers and Tellers by modeling excellent service behaviors and mentoring on sales, service, and compliance routines.</li><li>
Guide both clients and team members in the branch, providing support in complex transactions and ensuring an exceptional client experience.</li><li>
Champion risk and control by monitoring day-to-day operations, ensuring compliance with policies, supporting the Branch Manager</li><li>
Exhibits strong sales and service skills, presenting products and services while proactively educating clients on utilizing available access channels (ex: ATM, Online, Mobile, etc.)</li><li>
Act as a subject matter expert for the branch and remain flexible in position based on branch coverage needs.</li><li>
Continuously learns new and existing products through sales aids (features, benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture.</li><li>
Provide exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively.</li><li>
Is knowledgeable about the client&rsquo;s accounts and business with the bank and uses sound judgment with customers and transactions</li><li>
Energetically greet and interact with clients on the bank floor to proactively identify and address client sales and service needs; appropriately convert service requests into sales or referrals</li><li>
Required to approach and engage clients in the branch lobby to demonstrate expertise in digital capabilities and to identify the financial needs of the clients. May require standing 60-70% of the work day</li><li>
Ability to use the various marketing tools and digital technology available in the branch to present product offers and financial solutions to existing and potential clients (e.g. sales wall, tablet, smart phone, workbench, iPads, etc.)</li><li>
Connect clients to the appropriate partners as necessary (e.g. leverage video conference for FA, mortgage specialist, etc.)</li><li>
Take full ownership of clients&rsquo; problems to resolve client complaints/issues promptly and effectively to ensure complete client satisfaction with resolution</li><li>
Recognize transaction needs of clients, direct them to the alternative self-service channels and provide assistance with self- service as needed</li><li>
Educate clients on self-service capabilities and encourage use of digital service channels (e.g. Online, Mobile, ATM, TCR, Teller Assist Unit, if applicable, etc.)</li><li>
Exercises ownership and ensure all follow-up items are complete or handled off to the appropriate individual(s) and work harmoniously with multiple team members</li><li>
Engage the Citi client by welcoming them with a warm friendly smile, pleasant demeanor, using the client name, whenever possible, and thanking them for doing business with Citi</li><li>
Executes financial transactions in accordance with bank policies and procedures while maintaining an acceptable record in daily drawer balancing</li><li>
Listens carefully to the client and willingly assists with any questions or problems the client has</li><li>
Makes sure all needs are met before concluding the transaction, making the client feel his/her time is being valued without being rushed</li><li>
Shows initiative, empathy and proactively prevents and handles problems with clients while assisting other tellers as well</li><li>
Create a warm, welcoming and friendly environment for customers and employees by foster teamwork in the branch to ensure a positive overall customer experience.</li><li>
Effectively executes all service transactions (e.g. deposits, payments, address changes, replacement card orders, disputes, etc.) and sales (including opening accounts, credit cards, etc.) referral routines to deepen client relationships</li><li>
Adheres to and comply with Citibank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets</li><li>
Duties may include managing the supply of cash for branch needs based on business demand, in addition to managing incoming/outgoing cash shipments/maintains vault cash, including buying and selling of cash with branch Tellers and ATMs, as needed (including competence in using teller NBS system &amp; cash recycler to assist customers)</li><li>
Good leadership skills and the ability to motivate others</li><li>
Actively promoting and participating in branch incentive program(s) by promoting and participating in a sales and service programs consistent with Citi&rsquo;s business plan goals</li><li>
Providing working leadership and guidance to peer Universal Bankers or Tellers through assignment of work and technical guidance, when needed</li><li>
Assisting and providing coverage for leadership team with leading by example</li><li>
Provide feedback to management on ways to enhance sales processes and service delivery</li><li>
Providing coaching and education to the other Universal Bankers or Tellers regarding Digital capabilities, transaction processes and priorities, including a streamlined sales &amp; service process, digital first approach, focus on client problem resolution and effective utilization digital technologies</li><li>
Resolving complex client issues or needs; connect with relevant specialists or senior leaders as needed</li><li>
Appropriately assesses risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.</li></ul>
Qualifications:<ul><li>
2-4 years relevant experience</li><li>
Required Skills:</li><li>
Experience with face-to-face customer service, digital engagement and basic sales/referrals</li><li>
Open, client service orientation and desire to help customers is required</li><li>
Sales experience desired</li><li>
Excellent verbal and written communication skills</li><li>
Analytical and problem solving skills</li><li>
Basic computer and digital tools skills</li><li>
Preferred Skills: Retail experience</li></ul>
Education:<ul><li>
High School diploma or equivalent</li></ul>
Good Faith Schedule- subject to change based on business needs:
Monday thru Friday 9:00am-5:30pm
Employees in a San Francisco City or County location and work a minimum of 8 hours per week, please click the below hyperlink for additional information on your rights pertaining to the Fair Chance Ordinance:
https://sfgov.org/olse/sites/default/files/Document/FCO Poster Set All Languages 10 01 18.pdf
-
Job Family Group:
Consumer Sales
-
Job Family:
Branch Sales
-
Time Type:
Full time
-
Primary Location:
San Francisco California United States
-
Primary Location Full Time Salary Range:
$56,500.00 - $73,700.00 
In addition to salary, Citi&rsquo;s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental &amp; vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.
-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
-
Anticipated Posting Close Date:
Mar 09, 2026
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. 
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. 
 
View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.</div>

Head Universal Banker, Van Ness Branch

Lick Wilmerding high school

<div>Reports to: Head of School
Status: Full-time, exempt
Start Date: July 1, 2026
** Priority deadline for the first review of applications is March 20, 2026. If you would like your application to be considered in the first review please submit all materials by this date.
<h5 class="jobSectionHeader">ABOUT LICK-WILMERDING HIGH SCHOOL</h5>
Lick-Wilmerding High School is a private school with public purpose, serving 560 students in grades 9-12 in San Francisco. Since its founding in 1895 as a vocational school, Lick-Wilmerding High School has built upon a long tradition of valuing and integrating the liberal arts, sciences, technical arts, visual arts and performing arts to offer a robust college-prep curriculum. LWHS has a rich and distinctive academic program, with thriving departments, vibrant student life, and signature initiatives like the Center for Civic Engagement and the Public Purpose Program. Faculty and students are passionate, engaged, and driven by values that reach far beyond the classroom.<h5 class="jobSectionHeader">
POSITION SUMMARY</h5>
The Executive Assistant to the Head of School is a highly experienced and proactive administrative leader, responsible for managing sensitive, complex administrative functions and serving as a strategic partner to the Head of School and the school&rsquo;s leadership team. This position manages the flow of information with the highest degree of discretion and independence, supports organizational initiatives, ensures seamless operations, and directly contributes to cross-departmental collaboration.
The Executive Assistant serves as a primary point of contact for staff, parents, and external stakeholders, reflecting the school&rsquo;s values and standards in all interactions. Exceptional interpersonal, organizational, technical, and leadership skills are required, as well as trusted handling of confidential information and decision-making in a multifaceted environment. The Executive Assistant is expected to work independently, anticipate needs, and respond effectively to a wide range of situations across all areas of the school. This is a full-time, year-round, exempt staff position reporting directly to the Head of School.<h5 class="jobSectionHeader">
ESSENTIAL FUNCTIONS</h5>
Executive Support &amp; Communications<ul><li>
Lead comprehensive calendar management for the HoS, including proactively prioritizing requests from internal and external stakeholders, minimizing scheduling conflicts, and ensuring the HoS's time is well-protected; exercise judgment to reprioritize or decline meetings as necessary based on urgency and importance.</li><li>
Manage the HoS's email inbox: triage messages, flag time-sensitive priorities, draft responses as needed, and maintain ongoing communication on behalf of the HoS.</li><li>
Prepare the Head for meetings by organizing agendas, briefing materials, presentations, and follow-up tracking</li><li>
Act as the gatekeeper to the HoS, managing communications, screening visitors and calls, and serving as an informed liaison among executives, faculty, parents, board members, and the wider community.</li><li>
Address and escalate complex and sensitive inquiries as appropriate, using sound judgment and discretion.</li></ul>
Meeting &amp; Event Preparation<ul><li>
Help plan and support leadership team meetings, all-faculty and all-staff meetings, and other school events led by the Head.
</li><li>Prepare, review, and edit presentations, meeting agendas, board packets, and other high-level materials, ensuring accuracy and professionalism.</li><li>
Coordinate and manage travel, event logistics, and special projects for the HoS; coordinate meetings both internally and externally, and provide high-touch support for events and organizational initiatives.
</li></ul>Administrative &amp; Operational Support<ul><li>
Coordinate and support cross-departmental collaboration: work closely with department leaders and teams to advance key projects, share information, and facilitate organization-wide initiatives.</li><li>
Provide ongoing administrative support to other school administrators as directed, including scheduling, document preparation, and event coordination.
</li><li>Maintain the highest standards of confidential record-keeping, document management, and fiscal processes in collaboration with the Business Office.</li><li>
Leverage technology tools and platforms&mdash;including AI-assisted tools, automation, and school information systems&mdash;to streamline administrative processes and proactively identify and recommend improvements to workflows and systems to create scalable efficiencies.</li><li>
Proactively identify and recommend improvements to administrative workflows and systems to enhance efficiency across areas of responsibility.
</li></ul>Values &amp; Community<ul><li>
Embodies LWHS's values of belonging, excellence, craft, and optimism; brings a calm, solutions-oriented presence, strong relationship skills, and a service mindset to daily work.</li><li>
Actively support LWHS's commitment to fostering a diverse community rooted in belonging, in which students and adults feel seen, valued, and included.</li><li>
Provide other duties as assigned in support of the Head of School and school community.</li></ul><ul><li>
Bachelor&rsquo;s degree required.</li><li>
Minimum of five years of administrative experience, preferably in a small office or educational setting supporting senior leadership.</li><li>
High proficiency with Google Workspace, with demonstrated ability to work effectively on a Mac platform; strong overall organizational and technical skills required.</li><li>
Exceptional written and verbal communication skills, with a high level of professionalism, accuracy, and attention to detail in drafting, proofreading, and preparing correspondence, reports, and presentations.</li><li>
Demonstrated ability to maintain strict confidentiality, serving as a trusted steward of sensitive information and a confidential sounding board for the Head of School.</li><li>
Proven ability to work effectively with a diverse range of constituencies, exercising flexibility, discretion, and cultural sensitivity, and demonstrating a broad understanding of the school&rsquo;s organizational structure, including parents, faculty, staff, the Board of Trustees, and the wider school community.</li><li>
Exemplary time-management and organizational skills, with the ability to remain effective amid frequent interruptions, work independently with minimal supervision, anticipate needs, and solve problems resourcefully.</li><li>
Ability to manage multiple priorities in a fast-paced environment with a calm and grounded demeanor</li><li>
Strong project management skills, with the ability to support and coordinate school-wide initiatives, ensuring accountability, follow-through, and timely completion.</li></ul><h5 class="jobSectionHeader">
IDEAL CANDIDATE WILL BRING</h5><ul><li>
A commitment to creating a welcoming, inclusive, and student-centered school environment.</li><li>
A proactive, flexible, and team-oriented mindset with a dedication to supporting school community needs.</li><li>
A collaborative spirit and a deep sense of responsibility for maintaining a professional and collegial relationships with all constituents.</li></ul><h5 class="jobSectionHeader">
TO APPLY</h5>
Interested candidates should submit an application, along with resume and cover letter through Paycom here. Please note that only online applications will be accepted. No phone calls regarding this position, please.</div>

Executive Assistant to the Head of School

OpenAI

<div>
 
 About The Team
 
 
 
 The Preparedness team is an important part of the Safety Systems org at OpenAI, and is guided by OpenAI&rsquo;s Preparedness Framework.
 
 
 Frontier AI models have the potential to benefit all of humanity, but also pose increasingly severe risks. To ensure that AI promotes positive change, the Preparedness team helps us prepare for the development of increasingly capable frontier AI models. This team is tasked with identifying, tracking, and preparing for catastrophic risks related to frontier AI models.
 
 
 
 The Mission Of The Preparedness Team Is To
 
 
 
 <ul>
 <li>
 Closely monitor and predict the evolving capabilities of frontier AI systems, with an eye towards misuse risks whose impact could be catastrophic to our society
 </li>
 <li>
 Ensure we have concrete procedures, infrastructure and partnerships to mitigate these risks and to safely handle the development of powerful AI systems
 
 
 </li>
 </ul>
 Preparedness tightly connects capability assessment, evaluations, and internal red teaming, and mitigations for frontier models, as well as overall coordination on AGI preparedness. This is fast paced, exciting work that has far reaching importance for the company and for society.
 
 
 
 About The Role
 
 
 
 We&rsquo;re hiring a Data Scientist to help build, evaluate, and continuously improve mitigations that prevent extreme harms from AI systems. This role is for an experienced, highly autonomous individual contributor who can take ambiguous problem statements, structure rigorous analyses, and translate findings into actionable product and policy changes.
 
 
 This position goes beyond &ldquo;running evals.&rdquo; You&rsquo;ll help create mitigation intelligence and monitoring systems that enable OpenAI to detect issues early, measure effectiveness over time, and reduce both over-blocking (unnecessary friction) and under-blocking (missed harm).
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Evaluate and improve mitigation systems, including classifiers and detection pipelines across domains (e.g., biosecurity, cybersecurity, and emerging risk areas).
 </li>
 <li>
 Diagnose false positives and false negatives with deep error analysis, root cause investigation, and clear recommendations for mitigation adjustments.
 </li>
 <li>
 Build monitoring and measurement frameworks to track mitigation effectiveness over time and across user segments and use cases.
 </li>
 <li>
 Identify trends in over-blocking vs. under-blocking, quantify customer impact, and propose prioritized interventions.
 </li>
 <li>
 Develop insights from customer feedback, complaints, and usage patterns to detect shifts in adversarial behavior and system failure modes.
 </li>
 <li>
 Expand risk monitoring into new areas, including cybersecurity threats and model loss-of-control or sabotage scenarios, in partnership with domain experts.
 </li>
 <li>
 Communicate results to technical and executive stakeholders with crisp narratives, decision-ready metrics, and clear tradeoffs.
 
 
 </li>
 </ul>
 
 You Might Thrive In This Role If You Are
 
 
 
 <ul>
 <li>
 An autonomous operator: you can take a problem statement and independently structure the analysis end-to-end.
 </li>
 <li>
 Strong at executive-ready communication: concise, clear, and outcome-oriented.
 </li>
 <li>
 Skilled in turning analysis into productable changes: you&rsquo;re comfortable influencing across functions to drive mitigation improvements.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Significant experience in data science or applied analytics in high-stakes domains (e.g., security, trust &amp; safety, abuse prevention, fraud, platform integrity, or reliability).
 </li>
 <li>
 Strong foundations in experimentation, causal thinking, and/or observational inference; ability to design robust measurement under imperfect data.
 </li>
 <li>
 Fluency in SQL and Python (or equivalent) for analysis, modeling, and building monitoring workflows.
 </li>
 <li>
 Experience building metrics, dashboards, and operational monitoring that meaningfully changes outcomes (not just reporting).
 </li>
 <li>
 Track record of driving cross-functional impact with engineering, product, and research partners.
 </li>
 <li>
 Cybersecurity data science experience (strong preference), including exposure to threat modeling, adversarial dynamics, abuse patterns, or security telemetry.
 </li>
 <li>
 Experience with classifier evaluation, calibration, thresholding, and error analysis at scale. Familiarity with detection systems in adversarial settings (e.g., evasion, distribution shift, feedback loops).
 </li>
 <li>
 Trust &amp; Safety experience is helpful, but not required.
 </li>
 <li>
 Genuine interest in AI safety, alignment, and catastrophic risk prevention.
 
 
 </li>
 </ul>
 
 About OpenAI
 
 
 
 OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
 
 
 We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
 
 
 For additional information, please see OpenAI&rsquo;s Affirmative Action and Equal Employment Opportunity Policy Statement.
 
 
 Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
 
 
 To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
 
 
 We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
 
 
 OpenAI Global Applicant Privacy Policy
 
 
 At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
 
 
 Compensation Range: $347K - $400K
</div>

Data Scientist, Preparedness

Explore 488+ Head of risk analytics in San Francisco United States this March. Find roles across top companies and apply now to boost your career.