head of store operations

Genius HRTech Limited

<div>
 
 
 Job Responsibilities: Luxury Retail Business Operations Leader (Business Head)
 
 
 
 
 Location:
 
 Riyadh, Saudi Arabia (with regular travel across the Kingdom)
 
 <ul>
 <li>
 Experience of managing 150-200 M Retail business &ndash; with 20-40 retail stores is a must.
 </li>
 <li>
 P&amp;L / Financials / Revenue and other functional experience is a must too
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Operational Leadership
 
 
 <ul>
 <li>
 Lead and oversee the day-to-day retail operations across all stores within the Kingdom, ensuring consistent execution of brand and service standards.
 </li>
 <li>
 Monitor and drive store performance metrics including sales, footfall, conversion, ATV, UPT, and shrinkage.
 </li>
 <li>
 Develop and implement SOPs to streamline and standardize operational practices across the network.
 </li>
 <li>
 Maintain store compliance with company policies, visual merchandising standards, and hygiene/housekeeping norms.
 </li>
 </ul>
 
 
 Team Management &amp; Development
 
 
 <ul>
 <li>
 Build and manage a strong retail team, fostering a culture of discipline, punctuality, and performance.
 </li>
 <li>
 Lead recruitment, training, and onboarding of retail staff across all levels.
 </li>
 <li>
 Implement motivation, rewards, recognition, and incentive programs to boost team engagement and productivity.
 </li>
 <li>
 Evaluate team performance and provide regular coaching, feedback, and development plans.
 </li>
 </ul>
 
 
 Strategic Alignment &amp; Collaboration
 
 
 <ul>
 <li>
 Work closely with Category, Supply Chain, and Marketing teams to ensure unified execution of commercial and promotional strategies.
 </li>
 <li>
 Align weekly goals and priorities across functions to maximize impact and agility on the shop floor.
 </li>
 <li>
 Drive alignment between demand planning, stock availability, and in-store execution.
 </li>
 </ul>
 
 
 Business &amp; Financial Acumen
 
 
 <ul>
 <li>
 Analyze store-level performance data and drive actionable insights to improve profitability and productivity.
 </li>
 <li>
 Set and manage store budgets, P&amp;L targets, and cost optimization plans.
 </li>
 <li>
 Use KPIs and dashboards to track progress against business goals and identify improvement areas.
 </li>
 </ul>
 
 
 Customer Experience &amp; Brand Standards
 
 
 <ul>
 <li>
 Ensure exceptional customer service standards are consistently delivered across all stores.
 </li>
 <li>
 Monitor customer feedback and take corrective actions to enhance satisfaction and loyalty.
 </li>
 <li>
 Lead store audits and mystery shopping programs to maintain high operational standards.
 </li>
 </ul>
 
 
 Expansion &amp; Growth
 
 
 <ul>
 <li>
 Support new store openings, relocations, and renovations in line with business strategy and timelines.
 </li>
 <li>
 Contribute to retail network planning by evaluating performance of existing stores and identifying new opportunities.
 </li>
 </ul>
 
 
</div>

Luxury Retail Business Operations Leader (Business Head)

Binge Consulting

Position Summary:The Head of Operations is responsible for overseeing the end-to-end operations of all QSR outlets, ensuring seamless execution, profitability, and brand consistency. This role involves strategic planning, operational excellence, team leadership, and continuous improvement to deliver superior customer experience and achieve business goals.Key Responsibilities:1. Operational Leadership<ul><li>Oversee day-to-day operations of multiple QSR outlets across regions.</li><li>Implement SOPs and ensure adherence to brand standards, hygiene, and quality.</li><li>Monitor and analyze operational performance metrics (sales, wastage, customer satisfaction, etc.).</li></ul>2. Business Performance &amp; Strategy<ul><li>Drive revenue growth and profitability across all stores.</li><li>Develop and execute strategies for expansion, cost control, and process optimization.</li><li>Coordinate with marketing and product development teams for menu innovation and promotions.</li></ul>3. People Management<ul><li>Lead, train, and motivate Area Managers, Store Managers, and front-line teams.</li><li>Build a strong leadership pipeline through coaching and performance reviews.</li><li>Foster a culture of accountability, teamwork, and service excellence.</li></ul>4. Compliance &amp; Quality Assurance<ul><li>Ensure compliance with FSSAI, labor laws, and all regulatory standards.</li><li>Maintain consistent product quality, cleanliness, and safety standards.</li><li>Conduct regular audits and surprise inspections at outlets.</li></ul>5. Supply Chain &amp; Inventory<ul><li>Coordinate with procurement for timely availability of raw materials and supplies.</li><li>Monitor inventory management systems to minimize waste and pilferage.</li><li>Implement cost-efficient supply chain practices.</li></ul>6. Customer Experience &amp; Feedback<ul><li>Drive customer satisfaction through operational excellence and service improvement initiatives.</li><li>Analyze feedback and implement corrective actions for recurring issues.</li></ul>Key Skills &amp; Competencies:<ul><li>Strong leadership and multi-unit management experience.</li><li>Excellent analytical and decision-making skills.</li><li>Knowledge of QSR trends, food safety, and quality management.</li><li>Financial acumen and P&amp;L management skills.</li><li>Strong communication, negotiation, and interpersonal abilities.</li></ul>Qualifications &amp; Experience:<ul><li>Graduate/Postgraduate in Hotel Management, Business Administration, or related field.</li><li>Minimum 8&ndash;12 years of experience in QSR or casual dining industry, with at least 3&ndash;5 years in a senior operations role.</li><li>Experience handling multi-location operations preferred.</li></ul>Job Type: Full-timePay: &#8377;50,000.00 - &#8377;60,000.00 per monthWork Location: In person

Head of Operations(QSR )

Hamsun suites

Position Summary:We are seeking a dynamic and experienced Kitchen Head &ndash; Operations to lead and oversee all culinary operations of our kitchen. The ideal candidate must demonstrate strong leadership, quality control, and a deep understanding of kitchen management, food safety, and team coordination. The role demands a hands-on leader who can ensure consistent food quality, cost control, and smooth day-to-day operations.Key Responsibilities:<ul><li>Supervise and manage the daily operations of the kitchen, ensuring efficiency, cleanliness, and quality.</li><li>Lead and train the culinary team, including cooks, assistants, and support staff.</li><li>Monitor food preparation methods, portion sizes, and presentation of food to ensure high-quality standards.</li><li>Collaborate with F&amp;B/Cafe Manager to develop and update menus based on seasonality, customer feedback, and cost control.</li><li>Ensure strict adherence to food safety, hygiene, and cleanliness standards (HACCP, etc.).</li><li>Monitor and manage kitchen inventory, stock rotation, and waste control.</li><li>Maintain cost controls and budget targets related to food cost, labor, and waste.</li><li>Handle kitchen staff scheduling, task delegation, and performance evaluation.</li><li>Coordinate with procurement/supply chain for timely ordering of fresh and quality ingredients.</li><li>Troubleshoot any issues related to kitchen operations, staffing, or equipment.</li><li>Conduct regular training and development sessions for kitchen staff to improve skills and efficiency.</li></ul>Requirements:<ul><li>Proven experience (3+ years) as Kitchen Head, Sous Chef, or similar leadership role in culinary operations.</li><li>Strong knowledge of food safety regulations, kitchen equipment, and SOPs.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to manage stress and work under pressure in a fast-paced kitchen environment.</li><li>Culinary diploma or degree is preferred.</li></ul>Preferred Skills:<ul><li>Cost and inventory management</li><li>Recipe development and standardization</li><li>Team building and staff training</li><li>Time management and multitasking</li><li>Hands-on approach to leadership</li></ul>Timings: Rotational shift timings and working days. Compensation: Salary+benefits.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Kitchen Head – Operations (Males Only)

United King

Job description:Job Summary: The Store Officer will be responsible for managing day-to-day store operations at the factory, ensuring timely availability of raw materials, maintaining accurate records, and supporting production with seamless stock handling. This role is crucial to the smooth functioning of our manufacturing workflow.Location: Shafiq MoreKey Responsibilities:<ul><li>Maintain updated records of incoming and outgoing stock.</li><li>Ensure timely issuance of raw materials to production as per daily requirements.</li><li>Monitor inventory levels and coordinate with procurement for replenishment.</li><li>Conduct regular stock audits and physical verification of inventory.</li><li>Ensure proper storage, labeling, and handling of materials following food safety and hygiene standards.</li><li>Coordinate with quality control and production departments for material approval and usage.</li><li>Track damaged/expired/slow-moving items and report to management for disposal or action.</li><li>Maintain store cleanliness and organization to ensure smooth operations.</li><li>Generate daily, weekly, and monthly inventory reports.</li><li>Ensure compliance with internal controls, SOPs, and company policies.</li></ul>Requirements:<ul><li>Graduate preferred, minimum intermediate.</li><li>2&ndash;3 years of experience in store/inventory management, preferably in a food manufacturing environment.</li><li>Good understanding of stock keeping, inventory control systems, and documentation.</li><li>Proficient in MS Excel and inventory software (ERP knowledge is a plus).</li><li>Strong attention to detail, record-keeping, and reporting skills.</li><li>Ability to work in a fast-paced, team-oriented environment.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period?</li><li>Are you able to commute to Shafique More?</li></ul>Work Location: In person

Officer for Store Operations

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires.
 
 
 Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.
 
 
 
 
 We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.
 
 
 
 
 
 About The Role
 
 
 
 We are seeking a highly motivated and results-oriented
 
 Store Operations Lead
 
 to manage a
 
 cluster of Dark Stores
 
 within Careem&rsquo;s Quick Commerce operations. This role demands a strong leader with operational expertise, data-driven decision-making capabilities, and the ability to drive performance and efficiency across multiple locations.
 
 
 
 What You&rsquo;ll Do
 
 
 
 As a
 
 Store Operations Lead
 
 , you will take full ownership of operational excellence across your assigned stores, ensuring seamless processes, optimized costs, and exceptional customer experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Lead, mentor, and develop multiple Store Managers and their teams to achieve operational and commercial targets.
 </li>
 <li>
 Oversee the end-to-end operations of your cluster &mdash; including fulfillment, logistics, and inventory management.
 </li>
 <li>
 Drive operational KPIs such as delivery speed, accuracy, cost efficiency, and customer satisfaction.
 </li>
 <li>
 Analyze performance metrics and use data-driven insights to identify bottlenecks and implement process improvements.
 </li>
 <li>
 Ensure consumables usage, packaging standards, and inventory safety stocks are efficiently managed to minimize waste and downtime.
 </li>
 <li>
 Partner with cross-functional teams (Planning, Supply Chain, Procurement, and Tech) to resolve operational challenges and enhance productivity.
 </li>
 <li>
 Ensure compliance with Careem&rsquo;s SOPs, safety, and service standards across all sites.
 </li>
 <li>
 Lead performance reviews, drive accountability, and foster a culture of ownership and excellence.
 </li>
 <li>
 Support new store launches, process enhancements, and ERP/WMS system improvements as required.
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Need
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in E-commerce, Quick Commerce, or Retail Operations, preferably in a multi-site leadership role.
 </li>
 <li>
 Proven team management and leadership skills with the ability to drive results across diverse teams.
 </li>
 <li>
 Strong analytical and problem-solving skills with a structured, data-driven approach to decision-making.
 </li>
 <li>
 Excellent data skills &mdash; advanced proficiency in Excel/Google Sheets (VLOOKUP, Pivot Tables, advanced formulas).
 </li>
 <li>
 Working knowledge of SQL and comfort working with large datasets is a strong plus.
 </li>
 <li>
 Familiarity with ERP/WMS systems and operational dashboards.
 </li>
 <li>
 Excellent communication and collaboration abilities with cross-functional stakeholders.
 </li>
 <li>
 High adaptability, resilience, and a strong sense of ownership in a fast-paced environment.
 
 
 </li>
 </ul>
 
 Who Will Excel
 
 
 
 <ul>
 <li>
 Leaders who inspire teams through action, accountability, and empathy.
 </li>
 <li>
 Professionals who are passionate about efficiency, scalability, and data-driven execution.
 </li>
 <li>
 Individuals who embody Careem&rsquo;s values &mdash; Be Bold, Own It, Serve Others, and Deliver Wow.
 </li>
 <li>
 Those who thrive in a rapidly evolving environment and see challenges as opportunities to innovate.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

Store Operations Lead

Fazlani Exports Pvt. Ltd

Role OverviewThe Head of Operations is responsible for leading and managing the end-to-end operations of the FMCG food manufacturing business. This includes production, quality, procurement, supply chain, maintenance, and logistics. The role focuses on operational excellence, cost efficiency, quality assurance, and continuous improvement to support the company&rsquo;s growth and profitability.Key Responsibilities1. Strategic &amp; Operational Leadership<ul><li>Develop and implement operational strategies in line with business goals.</li><li>Plan, direct, and oversee daily plant operations to achieve production targets, quality standards, and delivery timelines.</li><li>Drive operational efficiency through process optimization and automation.</li><li>Ensure alignment across departments&mdash;production, quality, supply chain, and maintenance&mdash;for seamless operations.</li></ul>2. Production Management<ul><li>Oversee production planning and scheduling to meet sales and inventory requirements.</li><li>Monitor OEE (Overall Equipment Effectiveness) and implement initiatives to improve throughput and reduce downtime.</li><li>Ensure adherence to food safety, quality, and regulatory compliance standards (FSSAI, HACCP, ISO, GMP).</li></ul>3. Supply Chain &amp; Procurement<ul><li>Collaborate with procurement to ensure timely availability of raw and packaging materials.</li><li>Optimize supply chain performance, logistics efficiency, and vendor management.</li><li>Manage cost control initiatives while maintaining product quality and service levels.</li></ul>4. Quality, Safety &amp; Compliance<ul><li>Enforce quality assurance and food safety standards across production lines.</li><li>Ensure workplace safety and compliance with statutory and environmental regulations.</li><li>Promote a culture of continuous improvement and zero defect manufacturing.</li></ul>5. Team Leadership &amp; Capability Building<ul><li>Lead, mentor, and develop multi-functional teams to enhance operational capability.</li><li>Set clear performance expectations and track KPIs for production, quality, and delivery.</li><li>Foster a culture of accountability, teamwork, and innovation.</li></ul>6. Continuous Improvement<ul><li>Lead TPM, Lean, or Six Sigma initiatives for productivity enhancement and waste reduction.</li><li>Drive digital transformation and data-driven decision-making in operations.</li><li>Identify opportunities to enhance margins through process and efficiency improvements.</li></ul>Key Skills &amp; Competencies<ul><li>Strong leadership and people management skills.</li><li>Deep understanding of FMCG food manufacturing processes and quality systems.</li><li>Expertise in production planning, supply chain, and factory operations.</li><li>Proven ability to drive cost efficiency, quality, and operational excellence.</li><li>Analytical thinker with strong problem-solving and decision-making ability.</li><li>Proficiency in ERP and manufacturing management systems.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Engineering / Food Technology / Operations Management.</li><li>MBA or PG in Operations / Supply Chain preferred.</li><li>12&ndash;18 years of experience in FMCG or food manufacturing, with at least 5 years in a senior operational leadership role.</li></ul>Job Types: Full-time, PermanentPay: &#8377;1,500,000.00 - &#8377;2,000,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Ghansoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>what is your current salary?</li><li>what is your notice period?</li></ul>Experience:<ul><li>FMCG OR Food Manufacturing: 10 years (Required)</li></ul>Work Location: In person

Operations Head

<div><div>Careem is building the Everything App for the greater Middle East &mdash; making it easy to move around, order food and groceries, manage payments, and more. Our purpose is simple: to simplify and improve people&rsquo;s lives and build an awesome organisation that inspires. 
Since 2012, Careem has enabled earnings for over 2.5 million Captains, simplified the lives of more than 70 million customers, and built a platform where the region&rsquo;s best talent and entrepreneurs thrive. We operate in 70+ cities across 10 countries, from Morocco to Pakistan.

We&rsquo;re now entering our next chapter &mdash; one powered by AI. We&rsquo;re looking for AI talent: curious problem-solvers who know how to apply AI to build tools, automate workflows, and create real impact. Whether it&rsquo;s streamlining operations, enhancing customer experience, or reimagining internal systems &mdash; we want people who can make Careem work smarter and move faster.</div><div>
<div>
About the Role</div>
<div> 
We are seeking a highly motivated and results-oriented Store Operations Lead to manage a cluster of Dark Stores within Careem&rsquo;s Quick Commerce operations. This role demands a strong leader with operational expertise, data-driven decision-making capabilities, and the ability to drive performance and efficiency across multiple locations.</div>
<div></div>
<div>What You&rsquo;ll Do</div>
<div></div>
<div>As a Store Operations Lead, you will take full ownership of operational excellence across your assigned stores, ensuring seamless processes, optimized costs, and exceptional customer experience.</div>
<div></div>
<div>Key Responsibilities</div>
<ul><li>Lead, mentor, and develop multiple Store Managers and their teams to achieve operational and commercial targets.</li>
<li>Oversee the end-to-end operations of your cluster &mdash; including fulfillment, logistics, and inventory management.</li>
<li>Drive operational KPIs such as delivery speed, accuracy, cost efficiency, and customer satisfaction.</li>
<li>Analyze performance metrics and use data-driven insights to identify bottlenecks and implement process improvements.</li>
<li>Ensure consumables usage, packaging standards, and inventory safety stocks are efficiently managed to minimize waste and downtime.</li>
<li>Partner with cross-functional teams (Planning, Supply Chain, Procurement, and Tech) to resolve operational challenges and enhance productivity.</li>
<li>Ensure compliance with Careem&rsquo;s SOPs, safety, and service standards across all sites.</li>
<li>Lead performance reviews, drive accountability, and foster a culture of ownership and excellence.</li>
<li>Support new store launches, process enhancements, and ERP/WMS system improvements as required.</li>
</ul><div>What You&rsquo;ll Need</div>
<ul><li>3&ndash;5 years of experience in E-commerce, Quick Commerce, or Retail Operations, preferably in a multi-site leadership role.</li>
<li>Proven team management and leadership skills with the ability to drive results across diverse teams.</li>
<li>Strong analytical and problem-solving skills with a structured, data-driven approach to decision-making.</li>
<li>Excellent data skills &mdash; advanced proficiency in Excel/Google Sheets (VLOOKUP, Pivot Tables, advanced formulas).</li>
<li>Working knowledge of SQL and comfort working with large datasets is a strong plus.</li>
<li>Familiarity with ERP/WMS systems and operational dashboards.</li>
<li>Excellent communication and collaboration abilities with cross-functional stakeholders.</li>
<li>High adaptability, resilience, and a strong sense of ownership in a fast-paced environment.</li>
</ul><div>Who Will Excel</div>
<ul><li>Leaders who inspire teams through action, accountability, and empathy.</li>
<li>Professionals who are passionate about efficiency, scalability, and data-driven execution.</li>
<li>Individuals who embody Careem&rsquo;s values &mdash; Be Bold, Own It, Serve Others, and Deliver Wow.</li>
<li>Those who thrive in a rapidly evolving environment and see challenges as opportunities to innovate.</li>
</ul>
<div>What we&rsquo;ll provide you

We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
<ul>
<li>Work and learn from great minds by joining a community of inspiring colleagues.</li>
<li>Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.</li>
<li>Explore new opportunities to learn and grow every day.</li>
<li>Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)</li>
<li>Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.</li></ul></div></div></div>

Search 10000+ Head of store operations jobs near you this October. New roles added regularly across leading industries. Apply today.

10000 head of store operations jobs NEAR_ME

Luxury Retail Business Operations Leader (Business Head)

Head of Operations(QSR )

Kitchen Head – Operations (Males Only)

Officer for Store Operations

Store Operations Lead

Operations Head

Store Operations Lead