head of store operations

Orbitouch outsourcing pvt ltd

Urgent hiring for Head of Operations - Retail Furniture MallPosition: Head of Operations - Retail Furniture MallReports To: General Manager / DirectorsExperience- 8+ yearsCtc- upto 12 Lpa (depends on interview )Working Days -6 days (10am-7 pm)/ (11am-8 pm )Location: IndorePosition Summary:The Head of Operations will be a key leader, responsible for the overall strategic planning, execution, and management of all operational aspects of our retail furniture mall. This role requires a visionary leader who can optimize processes, enhance efficiency, and ensure a seamless, world-class experience for our customers. The ideal candidate will have a strong background in retail operations, a deep understanding of the furniture industry, and a proven track record of leading high-performing teams.Key Responsibilities:1. Strategic Leadership and Management:<ul><li>Develop and implement strategic plans for retail operations to align with overall business objectives and drive sustainable growth.</li><li>Lead and mentor a diverse team, including store managers, visual merchandisers, logistics and supply chain staff, and customer service teams.</li><li>Foster a culture of operational excellence, accountability, and continuous improvement.</li></ul>2. Retail and Store Operations:<ul><li>Oversee all day-to-day retail operations, ensuring stores are running efficiently andprofitably.</li><li>Develop and enforce operational policies, procedures, and best practices to ensure consistency across all departments.</li><li>Monitor and analyze key performance indicators (KPIs) such as sales, foot traffic, customer satisfaction, and operational costs.</li><li>Ensure all retail spaces are maintained to the highest standards of cleanliness, safety, and visual merchandising.</li></ul>3. Supply Chain and Inventory Management:<ul><li>Manage the end-to-end supply chain, from vendor procurement to final delivery and installation for the customer.</li><li>Implement robust inventory management systems to ensure accurate stock levels, minimize shrinkage, and optimize product availability.</li><li>Collaborate with the buying and merchandising teams to forecast demand and manage product lifecycles.</li><li>Oversee the logistics, warehousing, and delivery functions, ensuring timely and damage-free delivery to customers.</li></ul>4. Financial Management:<ul><li>Manage and control the operational budget, identifying opportunities to improvecost-efficiency and profitability.</li><li>Analyze financial reports and sales data to inform strategic decisions and identify areas for improvement.</li><li>Ensure all financial and accounting processes related to operations are compliant and accurate.</li></ul>5. Customer Experience and Service:<ul><li>Champion a customer-centric approach throughout the organization.</li><li>Develop and implement strategies to enhance the overall customer journey, from showroom browsing to post-delivery service.</li><li>Oversee the customer service department, ensuring timely and effective resolution of all customer inquiries and complaints.</li><li>Gather and analyze customer feedback to drive improvements in products and services.</li></ul>6. Team Development and Training:<ul><li>Lead the recruitment, training, and development of a high-performing operations team.</li><li>Conduct regular performance reviews and provide ongoing coaching and feedback to team members.</li><li>Ensure all staff are well-trained on product knowledge, sales techniques, and operational procedures.</li></ul>Required Skills and Qualifications:<ul><li>Bachelor's degree in Business Administration, Operations Management, Retail Management, or a related field. An MBA is a plus.</li><li>Minimum of 9-10 years of experience in a senior retail operations role, preferably in the furniture or home goods sector.</li><li>Proven experience in a leadership position with responsibility for a large team and multi-site operations.</li><li>Strong financial acumen with experience in budget management and P&amp;L analysis.</li><li>Expertise in supply chain management, inventory control, and logistics.</li><li>Exceptional leadership, communication, and interpersonal skills.</li><li>Ability to think strategically and translate business goals into actionable plans.</li><li>Proficiency in retail management software and point-of-sale (POS) systems.</li><li>Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.</li></ul>Interested candidates can share updated resume for shortlistingThanks &amp; RegardsHR. Mandeep Kaur7303439933Job Types: Full-time, PermanentPay: &#8377;1,000,000.00 - &#8377;1,200,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>currently handling furniture or furnishing or tile or sanitary store?</li><li>experience in day-to-day retail operations, ensuring stores are running efficiently andprofitably.?</li><li>current location? ok with vijay nagar, indore?</li><li>current ctc?</li><li>expected ctc?</li><li>notice period?</li></ul>Experience:<ul><li>store manager: 8 years (Required)</li></ul>Work Location: In person

Head of store Operations -Furniture industry

Food People

<div>
 
 
 HEAD OF OPERATIONS - RESTAURANTS
 
 
 
 
 
 
 
 MULTI-BRANDED RESTAURANT OPERATOR
 
 
 
 
 CASUAL DINING EXPERIENCE IS ESSENTIAL
 
 
 
 
 BASED IN KSA
 
 
 
 
 
 
 Food People have partnered with a growing multi-branded restaurant operator in KSA seeking a Head of Operations to lead the day-to-day performance of its existing portfolio of casual dining brands. This is a pivotal opportunity for an ambitious operator to make a measurable impact and evolve into a key figure within the senior leadership team as the group continues its expansion.
 
 
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 
 
 <ul>
 <li>
 Lead and optimise operations across multiple casual dining brands, ensuring consistency, quality, and efficiency across all outlets.
 </li>
 <li>
 Develop and manage operational KPIs and performance metrics across locations.
 </li>
 <li>
 Drive financial performance through strong cost controls, revenue optimisation, and operational efficiencies.
 </li>
 <li>
 Build, train, and lead strong operations teams, including Area and Restaurant Managers.
 </li>
 <li>
 Support future growth and expansion plans, including opening new stores and entering new markets.
 </li>
 <li>
 Work closely with marketing, supply chain, HR, and finance to ensure cohesive business planning and operations.
 </li>
 <li>
 Regularly report to C-suite / executive team with data-led operational insights and strategies.
 </li>
 <li>
 Lead operational innovation across systems, training, customer experience, and technology.
 </li>
 </ul>
 
 
 
 
 
 KEY INGREDIENTS:
 
 
 
 
 
 <ul>
 <li>
 Proven experience managing multi-site restaurant operations at a head of department, area, or regional level.
 </li>
 <li>
 Strong background in casual dining, with a deep understanding of front- and back-of-house operations.
 </li>
 <li>
 Experience working in KSA or the wider GCC market is highly preferred.
 </li>
 <li>
 A commercial mindset and results-oriented leadership style.
 </li>
 <li>
 Track record of leading teams and developing talent across a diverse footprint.
 </li>
 <li>
 Ability to scale operations, including planning and executing new store openings.
 </li>
 <li>
 A long-term growth mindset and readiness to step into a more senior leadership role.
 </li>
 </ul>
 
 
 
 
 
 Please note, only candidates with relevant experience will be contacted to discuss the position in more detail.
 
 
</div>

Head of Operations

Orbitouch Outsourcing Private Limited

// Urgent hiring for Head of Operations - Retail Furniture Mall //Location: IndorePosition: Head of Operations - Retail Furniture MallReports To: General Manager / DirectorsExperience- 8+ yearsCtc- upto 12 Lpa (depends on interview )Working Days -6 days (10am-7 pm)/ (11am-8 pm )Position Summary:The Head of Operations will be a key leader, responsible for the overall strategic planning, execution, and management of all operational aspects of our retail furniture mall. This role requires a visionary leader who can optimize processes, enhance efficiency, and ensure a seamless, world-class experience for our customers. The ideal candidate will have a strong background in retail operations, a deep understanding of the furniture industry, and a proven track record of leading high-performing teams.Key Responsibilities:1. Strategic Leadership and Management:<ul><li>Develop and implement strategic plans for retail operations to align with overall business objectives and drive sustainable growth.</li><li>Lead and mentor a diverse team, including store managers, visual merchandisers, logistics and supply chain staff, and customer service teams.</li><li>Foster a culture of operational excellence, accountability, and continuous improvement.</li></ul>2. Retail and Store Operations:<ul><li>Oversee all day-to-day retail operations, ensuring stores are running efficiently andprofitably.</li><li>Develop and enforce operational policies, procedures, and best practices to ensure consistency across all departments.</li><li>Monitor and analyze key performance indicators (KPIs) such as sales, foot traffic, customer satisfaction, and operational costs.</li><li>Ensure all retail spaces are maintained to the highest standards of cleanliness, safety, and visual merchandising.</li></ul>3. Supply Chain and Inventory Management:<ul><li>Manage the end-to-end supply chain, from vendor procurement to final delivery and installation for the customer.</li><li>Implement robust inventory management systems to ensure accurate stock levels, minimize shrinkage, and optimize product availability.</li><li>Collaborate with the buying and merchandising teams to forecast demand and manage product lifecycles.</li><li>Oversee the logistics, warehousing, and delivery functions, ensuring timely and damage-free delivery to customers.</li></ul>4. Financial Management:<ul><li>Manage and control the operational budget, identifying opportunities to improvecost-efficiency and profitability.</li><li>Analyze financial reports and sales data to inform strategic decisions and identify areas for improvement.</li><li>Ensure all financial and accounting processes related to operations are compliant and accurate.</li></ul>5. Customer Experience and Service:<ul><li>Champion a customer-centric approach throughout the organization.</li><li>Develop and implement strategies to enhance the overall customer journey, from showroom browsing to post-delivery service.</li><li>Oversee the customer service department, ensuring timely and effective resolution of all customer inquiries and complaints.</li><li>Gather and analyze customer feedback to drive improvements in products and services.</li></ul>6. Team Development and Training:<ul><li>Lead the recruitment, training, and development of a high-performing operations team.</li><li>Conduct regular performance reviews and provide ongoing coaching and feedback to team members.</li><li>Ensure all staff are well-trained on product knowledge, sales techniques, and operational procedures.</li></ul>Required Skills and Qualifications:<ul><li>Bachelor's degree in Business Administration, Operations Management, Retail Management, or a related field. An MBA is a plus.</li><li>Minimum of 9-10 years of experience in a senior retail operations role, preferably in the furniture or home goods sector.</li><li>Proven experience in a leadership position with responsibility for a large team and multi-site operations.</li><li>Strong financial acumen with experience in budget management and P&amp;L analysis.</li><li>Expertise in supply chain management, inventory control, and logistics.</li><li>Exceptional leadership, communication, and interpersonal skills.</li><li>Ability to think strategically and translate business goals into actionable plans.</li><li>Proficiency in retail management software and point-of-sale (POS) systems.</li><li>Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.</li></ul>Interested candidates can share their updated cv @ meenu@orbitouch-hr.comRegardsHR Meenu9289237366Job Type: Full-timePay: &#8377;1,000,000.00 - &#8377;1,200,000.00 per yearApplication Question(s):<ul><li>Do you have experience in retail operations?</li><li>How many years of relevant experience?</li><li>Do you work in which industry?</li><li>What is your notice period?</li><li>What is your current and expected ctc?</li></ul>Work Location: In person

Head of Operations - Retail Furniture Mall

Bikester Global Pvt Ltd

At Bikester Global, we are scaling fast. To make this possible, we&rsquo;re looking for a Head of Operations who will act as the founder&rsquo;s right hand. This person will take ownership of day-to-day operations across our retail stores and online business, ensuring efficiency, accountability, and growth. While the founder focuses on strategy and expansion, you will be the driving force that executes plans, manages teams, and builds scalable systems.What You&rsquo;ll DoEnd-to-End Operations Management<ul><li>Oversee daily operations of all retail stores and online business.</li><li>Ensure smooth functioning of store processes, inventory, logistics, and customer service.</li><li>Build and refine SOPs to maintain consistency across all touchpoints.</li></ul>Team Leadership &amp; Accountability<ul><li>Manage and guide store managers and their teams; ensure KPIs are being met.</li><li>Create a culture of responsibility, discipline, and continuous improvement.</li><li>Be the escalation point for operational issues.</li></ul>Inventory &amp; Supply Chain<ul><li>Work closely with the buying team to plan stock flow for retail and online.</li><li>Monitor inventory accuracy, prevent stock-outs/overstocks, and improve forecasting.</li><li>Coordinate with vendors and logistics partners for timely procurement and deliveries.</li></ul>Sales &amp; Performance Monitoring<ul><li>Track daily, weekly, and monthly sales targets across channels.</li><li>Identify bottlenecks and execute corrective actions quickly.</li><li>Align operational decisions with revenue growth goals.</li></ul>Customer Experience<ul><li>Ensure that every customer touchpoint - store visit, website purchase, after-sales service - is consistent and high quality.</li><li>Implement processes to capture feedback and resolve issues effectively.</li></ul>Execution Partner to Founder<ul><li>Translate strategic plans into actionable steps and follow through till completion.</li><li>Regularly update the founder on progress, challenges, and opportunities.</li><li>Anticipate needs and proactively solve problems before they escalate.</li></ul>What We&rsquo;re Looking For<ul><li>3+ years of experience in operations, retail management, or business scaling.</li><li>Proven ability to manage multi-location operations and lead teams.</li><li>Strong grip on inventory planning, sales performance, and vendor management.</li><li>Someone who thrives in fast-moving environments and can switch between strategic and tactical thinking.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>A doer who doesn&rsquo;t just plan but ensures execution to the last mile.</li></ul>Why This Role MattersThis is not just another operations role. You&rsquo;ll have real ownership, real accountability, and the opportunity to shape how we scale.Job Type: Full-timePay: &#8377;60,000.00 - &#8377;70,000.00 per monthAbility to commute/relocate:<ul><li>Malad, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your current / last monthly salary? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Vplak India Pvt ltd.

Job Title: Operations Head Salary: &#8377;4,00,000 &ndash; &#8377;6,00,000 per annum Location: Gurugram, Haryana Job Type: Full-timeAbout VPLAK: VPLAK is a fast-growing e-commerce and service-based company dedicated to delivering top-quality products and exceptional customer experiences. We&rsquo;re seeking a dynamic Operations Head who can take charge of our operational strategy, streamline processes, and lead teams toward excellence.Role Overview: As the Operations Head, you will be the backbone of our day-to-day business execution &mdash; ensuring smooth coordination between departments, improving efficiency, and delivering results. Your leadership will directly influence our company&rsquo;s growth and service standards.Key Responsibilities:<ul><li>Lead and manage all operational functions to meet business objectives.</li><li>Plan, implement, and optimize processes for efficiency and cost-effectiveness.</li><li>Oversee order fulfillment, logistics, customer service, and vendor coordination.</li><li>Monitor key performance indicators (KPIs) and take corrective actions where needed.</li><li>Build, train, and motivate teams for peak performance.</li><li>Resolve operational issues swiftly to maintain smooth business flow.</li><li>Collaborate with senior management to align operations with company goals.</li><li>Ensure compliance with company policies and industry regulations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (MBA preferred) in Business Administration, Operations, or related field.</li><li>4&ndash;6 years of experience in operations leadership (e-commerce/retail preferred).</li><li>Proven ability to manage teams and multi-department operations.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and decision-making abilities.</li></ul>Job Type: Full-timePay: &#8377;30,000.00 - &#8377;50,000.00 per monthWork Location: In person

Operations Head

inDriver

<div><div><div>We are in search of a Head of Department (HOD) to lead initiatives related to Pakistan, with a primary focus on the Kravenmart project. The ideal candidate should possess strong leadership skills, market expertise in Pakistan, and experience managing cross-functional teams within a fast-paced environment.</div></div></div>
 <div><div><div><div><div><h2 class="jobSectionHeader">Responsibilities</h2>
Key Responsibilities: 
&ndash; Help darkstore teams meet revenue and profit goals, based on Board plans. 
&ndash; Make sure new cities launch on time and operating guides are consistent. 
&ndash; Improve service levels (SLA), customer satisfaction (NPS), and other operational metrics by working better with delivery and in-store partners. 
&ndash; Watch how things are going, point out problems, and help plan solutions. 
&ndash; Work with different teams inside and outside the company. 
 
Scope of Responsibility: 
&ndash; This role focuses on Pakistan (KraveMart). 
&ndash; There&rsquo;s a chance to help with international growth in the future. 
&ndash; You&rsquo;ll work directly with local partners and vendors to ensure good delivery and service. 
&ndash; Meeting revenue and cost targets set by the Board. 
&ndash; Achieving SLA and improving NPS. 
&ndash; Launching new cities on time and within budget. 
&ndash; Ensuring operations follow rules and partners perform well.
<h2 class="jobSectionHeader">Qualifications</h2>
&ndash; 5+ years of experience in quick commerce, food delivery, consumer goods, logistics, or startup operations. 
&ndash; Strong understanding of grocery logistics, darkstore operations, and customer experience. 
&ndash; Experience working closely with founders or in startup environments. 
&ndash; A background in finance or analytics is a big plus. 
&ndash; Must be fluent in English; Urdu is needed for the Pakistan role. 
 
Key Skills: 
&ndash; Leading teams and coordinating across different functions. 
&ndash; Analytical thinking and good with data. 
&ndash; Communication and managing relationships with important people. 
&ndash; Standardizing processes and carrying out operations. 
&ndash; Builder mindset: You like getting into the details and making things work better. 
&ndash; Ownership without ego: You get results by influencing others and working as a team. 
&ndash; Adaptability: You do well in fast-changing, high-growth situations. 
&ndash; Troubleshooting &amp; growth mindset: You solve problems and make systems better as you go.</div></div></div></div></div>

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