head of store operations

Sagar Fabrics

The HR Operations Head will lead and optimize the full spectrum of Human Resources operations across multi-store retail locations. This role is responsible for driving HR excellence, ensuring regulatory compliance, developing performance-driven HR processes, and building a people-centric culture to support rapid expansion and organizational growth.Key Responsibilities<ul><li>Lead and manage end-to-end HR operational activities across retail outlets, warehouses, and corporate offices.</li><li>Oversee Talent Acquisition operations, onboarding, deployment, and manpower planning for store and support functions.</li><li>Build scalable HR processes, SOPs, and HRIS systems to support high-volume recruitment and fast retail expansion.</li><li>Drive employee relations, grievance resolution, and engagement initiatives to strengthen employee satisfaction and retention.</li><li>Ensure compliance with labor laws, statutory regulations, and internal governance standards.</li><li>Lead payroll administration, attendance management and end-to-end employee lifecycle activities.</li><li>Plan and monitor HR budgets including manpower costs, compensation structures, and benefits programs.</li><li>Provide leadership to HR teams across regions; mentor, develop and evaluate HR staff performance.</li><li>Collaborate closely with business leaders to understand workforce needs and support business strategy.</li><li>Lead HR analytics and reporting for decision-making on attrition, productivity, and staffing trends.</li><li>Implement digital HR initiatives for automation and operational efficiency.</li></ul>Required Qualifications &amp; Skills<ul><li>Master&rsquo;s / MBA in Human Resources or equivalent specialization.</li><li>8-10+ years of HR experience.</li><li>Strong expertise in multi-location HR operations, payroll management, and labor law compliance.</li><li>Hands-on knowledge of HRMS/HRIS, payroll systems, and workforce scheduling tools.</li><li>Proven track record in high-volume recruitment and employee engagement.</li><li>Excellent leadership, analytical and decision-making abilities.</li><li>Strong communication and stakeholder management skills.</li></ul>Job Types: Full-time, PermanentPay: &#8377;35,000.00 - &#8377;50,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

HR Operations Head: Retail

Lenskart.com

<div><h2 class="jobSectionHeader">About Lenskart</h2>
Lenskart is one of the world&rsquo;s fastest-growing eyewear players, serving 40M+ customers across India, SEA, Japan, Middle East, and other global markets. With a 1500+ store network and a rapidly scaling omnichannel ecosystem, we are reimagining the eyewear experience through innovation, technology, and world-class retail execution.
As we scale aggressively across India, the offline retail business is entering its next phase of expansion, efficiency, and customer experience transformation. We are therefore looking for a seasoned retail leader to anchor this journey.<h1 class="jobSectionHeader">
Role: Head of Offline Retail Operations (India)</h1>
This is a high-impact leadership role responsible for steering Lenskart&rsquo;s India offline retail business &mdash; ensuring operational excellence, driving strong P&amp;L outcomes, elevating customer experience, and enabling the next phase of hyper-scale expansion. The role leads multi-tier teams (Circle Heads, Area Managers, and Store Managers) and influences the performance of our entire physical retail footprint.
This leader will be accountable for execution on ground and for shaping the strategic blueprint of the offline retail function.<h1 class="jobSectionHeader">
Key Responsibilities</h1><h3 class="jobSectionHeader">
1. Business Leadership &amp; P&amp;L Ownership</h3><ul><li>
Own revenue, profitability, and store productivity KPIs for the India retail portfolio.</li><li>
Drive growth through robust business planning, monthly performance reviews, and consistent operational improvements.</li><li>
Deliver strong unit economics across markets while scaling aggressively.</li></ul><h3 class="jobSectionHeader">
2. Retail Operations Excellence</h3><ul><li>
Build and enforce operational SOPs across the entire store network.</li><li>
Strengthen store readiness, audit processes, shrinkage controls, and compliance governance.</li><li>
Drive operational efficiency through tech adoption, automation, and process improvements.</li></ul><h3 class="jobSectionHeader">
3. Customer Experience &amp; Service Standards</h3><ul><li>
Champion customer obsession across all stores.</li><li>
Own NPS and customer experience metrics end-to-end.</li><li>
Establish best-in-class service, grooming, and brand experience standards.</li></ul><h3 class="jobSectionHeader">
4. Multi-Market Retail Expansion</h3><ul><li>
Partner with Projects, Design, and Real Estate teams to deliver high-quality and high-speed new store openings.</li><li>
Integrate new formats, remodels, relocations, and experience-driven concepts into the network.</li><li>
Lead scale-up across Tier 1/2/3 cities with deep market understanding.</li></ul><h3 class="jobSectionHeader">
5. Team &amp; Leadership Development</h3><ul><li>
Lead and mentor Circle Heads and regional leadership teams.</li><li>
Build a high-performance culture based on ownership, accountability, and customer-centricity.</li><li>
Enable career paths, capability development, and succession for future leaders.</li></ul><h3 class="jobSectionHeader">
6. Inventory, Cost &amp; Operational Governance</h3><ul><li>
Strengthen store inventory accuracy and stock health.</li><li>
Optimize store-level costs and improve workforce productivity.</li><li>
Ensure adherence to commercial governance, including P&amp;Ls, budgeting, and cost discipline.</li></ul><h3 class="jobSectionHeader">
7. Cross-Functional Collaboration</h3><ul><li>
Work closely with Product, Supply Chain, Merchandising, Marketing, Projects, Design, and Finance to deliver seamless experiences and operational results.</li><li>
Translate customer and store insights into actionable improvements.</li></ul><h1 class="jobSectionHeader">
Qualifications &amp; Experience</h1><ul><li>
15&ndash;20+ years of experience in retail operations, preferably in high-growth, multi-store consumer or fashion/beauty/eyewear brands.</li><li>
Proven track record of leading large-scale retail networks (300+ stores preferred).</li><li>
Strong P&amp;L ownership and commercial acumen.</li><li>
Deep understanding of customer behavior, retail metrics, and operational levers.</li><li>
Hands-on, execution-strong leader with a strategic mindset.</li><li>
Excellent people leadership, coaching, and stakeholder management skills.</li><li>
Comfortable with extensive travel.</li></ul><h1 class="jobSectionHeader">
Why Join Lenskart</h1><ul><li>
Lead one of the largest and fastest-growing offline retail networks in India.</li><li>
Shape and influence the next phase of Lenskart&rsquo;s retail transformation.</li><li>
Work in a high-ownership, innovation-first, tech-driven consumer company.</li><li>
Drive impact at scale &mdash; influencing millions of customer experiences every year.</li><li>
Be part of a mission-led, global brand backed by the world&rsquo;s best investors.</li></ul></div>

Head - Offline Retail Operations

Easyshine Group Cleaning and Technical 

Job Title: Facilities Operation HeadLocation: Dubai, UAEJob Summary: We are seeking an experienced Facilities Operation Head to oversee all hard and soft services, ensure compliance with UAE regulations, and lead our facilities team to deliver safe, efficient, and cost-effective operations.Key Responsibilities:<ul><li>Lead daily facilities operations (electrical, plumbing, housekeeping, Deep Cleaning).</li><li>Manage preventive &amp; corrective maintenance programs.</li><li>Oversee vendor contracts, SLAs, and procurement.</li><li>Ensure compliance with UAE health, safety, and building regulations.</li><li>Manage budgets, cost control, and CAPEX/OPEX planning.</li><li>Lead facilities staff and coordinate with internal and external stakeholders.</li><li>Handle emergency response planning and risk management.</li></ul>Requirements:<ul><li>1+ years of Operation Head or Handling Team experience.</li><li>Strong knowledge of Hotels, Deep Cleaning and Housekeeping.</li><li>Excellent leadership, communication, and vendor-management skills.</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 24 monthsPay: AED2,000.00 - AED2,400.00 per month

Facilities Operation Head

United King

Job description:Job Summary: The Store Officer will be responsible for managing day-to-day store operations at the factory, ensuring timely availability of raw materials, maintaining accurate records, and supporting production with seamless stock handling. This role is crucial to the smooth functioning of our manufacturing workflow.Location: Shafiq MoreKey Responsibilities:<ul><li>Maintain updated records of incoming and outgoing stock.</li><li>Ensure timely issuance of raw materials to production as per daily requirements.</li><li>Monitor inventory levels and coordinate with procurement for replenishment.</li><li>Conduct regular stock audits and physical verification of inventory.</li><li>Ensure proper storage, labeling, and handling of materials following food safety and hygiene standards.</li><li>Coordinate with quality control and production departments for material approval and usage.</li><li>Track damaged/expired/slow-moving items and report to management for disposal or action.</li><li>Maintain store cleanliness and organization to ensure smooth operations.</li><li>Generate daily, weekly, and monthly inventory reports.</li><li>Ensure compliance with internal controls, SOPs, and company policies.</li></ul>Requirements:<ul><li>Graduate preferred, minimum intermediate.</li><li>2&ndash;3 years of experience in store/inventory management, preferably in a food manufacturing environment.</li><li>Good understanding of stock keeping, inventory control systems, and documentation.</li><li>Proficient in MS Excel and inventory software (ERP knowledge is a plus).</li><li>Strong attention to detail, record-keeping, and reporting skills.</li><li>Ability to work in a fast-paced, team-oriented environment.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your notice period?</li><li>Are you able to commute to Shafique More?</li></ul>Work Location: In person

Officer for Store Operations

Petals Group

Greetings from Petals!!Petals Enlightenment Institutes Ltd. is hiring for Operations cum Admissions Head, Petals has been one of India&rsquo;s leading Early Childhood Education and Care centres with a rich 22 year old legacy of nurturing young curious minds through experiential learning that helps inculcate an understanding of their surroundings right from their daycare, preschool, and kindergarten days. Our curriculum is designed based on the elements of creativity and imagination that focuses on the all-around development of a child through the EYFS learning method.Job Title: Operations cum Admissions HeadRole OverviewThe Operations cum Admissions Head is responsible for overseeing the end-to-end admissions process while ensuring smooth operational functioning of the institution/centre. The role focuses on increasing admissions, optimizing processes, managing teams, and enhancing student/parent experience from enquiry to onboarding.Key Responsibilities Admissions Management<ul><li>Develop and execute admission strategies to meet enrolment targets.</li><li>Handle enquiry-to-admission funnel, ensuring timely follow-ups and conversions.</li><li>Conduct counseling sessions for students/parents.</li><li>Manage admission documentation, eligibility checks, and compliance.</li><li>Coordinate entrance tests/interviews when applicable.</li><li>Monitor admission MIS reports and conversion metrics.</li></ul>Operations Management<ul><li>Oversee daily centre/branch operations.</li><li>Implement SOPs to improve efficiency and service quality.</li><li>Manage front-desk, administrative and support staff.</li><li>Ensure availability of academic resources, classrooms, and infrastructure.</li><li>Handle vendor coordination, logistics, and facility management.</li><li>Resolve operational challenges promptly.</li></ul>Team Leadership<ul><li>Recruit, train, guide, and monitor admission &amp; operations teams.</li><li>Set performance targets and conduct reviews.</li><li>Foster a customer-centric and result-oriented culture.</li></ul>Customer Experience &amp; Relationship Building<ul><li>Ensure a smooth onboarding experience for students.</li><li>Address grievances of students/parents professionally.</li><li>Build relationships with schools, colleges, consultants, and partners for lead generation.</li></ul>Reporting &amp; Compliance<ul><li>Maintain accurate records and dashboards.</li><li>Present weekly/monthly reports to management.</li><li>Ensure compliance with institutional, legal, and audit norms.</li></ul>Key Skills Required<ul><li>Strong communication &amp; counseling skills</li><li>Leadership &amp; team management</li><li>Target-driven approach</li><li>Process &amp; time management</li><li>Problem-solving attitude</li><li>CRM/MIS proficiency</li><li>Customer service orientation</li></ul>Educational &amp; Experience Requirements<ul><li>Bachelor&rsquo;s degree (MBA preferred).</li><li>5&ndash;10 years of experience in admissions, operations, or education management.</li><li>Experience in meeting admission/enrolment targets.</li><li>Exposure to centre/branch management is an added advantage.</li></ul>Performance Indicators (KPIs)<ul><li>Admission targets &amp; conversion rates</li><li>Lead-to-enrolment cycle time</li><li>Operational efficiency &amp; cost control</li><li>Student/parent satisfaction scores</li><li>Team performance &amp; retention</li></ul>Interested candidates please share your updated cv on hr@petalsgroup.in or call on 8800650053Job Types: Full-time, PermanentPay: &#8377;60,000.00 - &#8377;70,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Paid time off</li></ul>Work Location: In person

Operations Cum admissions Head

Nigel Frank International

Head of Operations Up to £75,000 Hybrid Manchester Are you an experienced Head of Operations with a passion for improving systems, processes, and performance? This is an exciting opportunity to join a forward-thinking organisation as their Head of Operations, where you'll play a key role in driving efficiency and growth across the business. The company operates on Microsoft Dynamics 365 Business Central, and you'll be instrumental in ensuring the system is used to its full potential. The role: <ul> <li> Oversee day-to-day operational performance across multiple departments </li><li> Drive continuous improvement and process optimisation through Business Central </li><li> Collaborate closely with finance, supply chain, and IT to streamline workflows </li><li> Lead system and process enhancement projects, ensuring BC supports business goals </li><li> Manage and develop a high-performing operations team </li><li> Analyse data and KPIs to inform strategic decision-making </li></ul> What you'll bring: <ul> <li> Proven experience in an operations leadership role within a growing business </li><li> Strong understanding of ERP systems, ideally Dynamics 365 Business Central </li><li> Track record of improving efficiency through technology and process change </li><li> Excellent communication and stakeholder management skills </li><li> Strategic mindset with hands-on leadership style </li></ul> What's on offer: <ul> <li> Salary up to £75,000 depending on experience </li><li> Hybrid working based in Manchester </li><li> Key leadership role with autonomy and influence </li><li> Opportunity to shape operational strategy and system usage </li></ul> If you're an operations leader who thrives on driving change, improving systems, and delivering results, this role offers the chance to make a real impact in a business that's investing in growth and technology. Apply now to learn more about this Head of Operations opportunity in Manchester.

Head of Operations

BIGHNESH CORPORATION

Job Location : Kolkata, ManiktalaPosition : Operations headExperience : min 8 yearsQualifications : GraduateGender : maleIndustry : FMCGJoining : As soon as possibleSkills :Must be good in english and presentableMust have experience in fmcgMust be able to deal with distributors and retailersMust take care of ecommerce managementSome experience in dry fruits buisnessJob Type: Full-timePay: &#8377;50,000.00 - &#8377;70,000.00 per monthAbility to commute/relocate:<ul><li>Maniktala, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Current Salary</li><li>Expected Salary</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Senior Sales: 8 years (Preferred)</li><li>E-Commerce: 8 years (Preferred)</li><li>Supply chain management: 6 years (Preferred)</li><li>Dry Fruits Product : 6 years (Preferred)</li><li>Meeting with distributors and retailers: 6 years (Preferred)</li><li>Operations: 10 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Maniktala, Kolkata, West Bengal (Preferred)</li></ul>Work Location: In person

Operations Head FMCG

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