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health club receptionist pre opening

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25098230
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Golf, Fitness, &amp; Entertainment
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 JW Marriott Hotel Kuwait City, Al Shuhada Street P.O. Box 26302, Kuwait City, Kuwait, Kuwait, 13124VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Non-Management
 <br/>
 <br/>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreation facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies.
 <br/>
 <br/>
 Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.
 <br/>
 <br/>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 Education: High school diploma or G.E.D. equivalent.
 <br/>
 <br/>
 Related Work Experience: No related work experience.
 <br/>
 <br/>
 Supervisory Experience: No supervisory experience.
 <br/>
 <br/>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 License or Certification: CPR Certification
 <br/>
 <br/>
 First Aid Certification
 <br/>
 <br/>
 Recreation Equipment
 <br/>
 <br/>
 Any certification or training required by local and state agencies.
 <br/>
 <br/>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
 <br/>
 <br/>
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Health Club Receptionist, PRE OPENING

Landmark Group

As a Front of House Receptionist at Fitness First, you will play a crucial role in creating a positive and welcoming experience for our members and guests. In addition to handling all front desk responsibilities, you will be responsible for managing minor escalations, addressing challenging customer situations, and ensuring that all interactions at the front desk are handled with professionalism and care.
<br><div><div>1. Role Execution:
</div><div>To deliver excellent customers service to all club visitors.
</div><div>To create the best first impressions over all communication channels.
</div><div>Lives the brand through MYZONE.
</div><div>Understands and follows relevant business SOPs without fail.
</div><div>2. Overall Performance:
</div><div>To be knowledgeable in latest aspects of the club operations and can provide information i.e. FF Club rules and regulations, class timetables, promotions, club events.
</div><div>Responsible for professional daily operations of the Front Desk.
</div><div>Perform the scheduled working hours and reporting to work on time in FF uniform.
</div><div>Ensure that the club opens on time and follow SOP.
</div><div>Always maintain cleanliness of the Front desk.
</div><div>No mobile phone policy applies at Front Desk always.
</div><div>Never allow for the front desk to be unmanned.
</div><div>Conduct member calls as instructed by Line Manager
</div><div>Only allow active members with no arrears into the club who use official FF membership card. Always Follow Guest Access and Guest Pass SOP.<br>
</div><div></div><br>
<div>Ensure all cancellation requests are directed to the MSM and/or logged down for follow up where MSM/CGM is not available.
</div><div>Meet 100% membership application and supporting documents encoding.
</div><div>Must ensure that all membership dues and payments are correctly entered into the system.
</div><div>Attend regular meetings as conducted by the MSM.
</div><div>Meet deadlines and follows company processes &amp; procedures<br>
</div><div></div><br>
<div>3. Operating with Excellence:
</div><div>Demonstrate Go Further moments to staff and members.
</div><div>Maintain open lines of communications with the team &amp; be supportive of all departments.
</div><div>To answer all incoming calls according to company standards and take effective messages.
</div><div>To use Members First and other operating systems/manuals efficiently.
</div><div>To comply with all business briefs and policies and adapt to any changes within the outlined timeframe.
</div><div>To comply with all Health and Safety responsibilities.
</div><div>Be proactive in self-development and career progression.<br>
</div><div></div><br>
<div>4. Satisfied Members:
</div><div>Support CGM/MSM in Member Journey execution in club &amp; drives the NPS score.
</div><div>Handle member complaints and involve CGM/HODs where necessary.
</div><div>Deliver proactive quality interactions to members.
</div><div>To be the most effective point of contact in assisting member with various queries.
</div><div>To constantly learn about the business and always be aware of latest club updates/changes.
</div><div>5. Business Performance:
</div><div>Ensure cash up is correct at all times and any discrepancies recorded and explained.
</div><div>Collect membership arrears and renewals at point of entry, drive debt collection and card updates.
</div><div>Manage cash, bills and cheques in the cash register during your shift &amp; follow SOP.
</div><div>Control stock by using MF system and following internal processes
</div><div>Meets deadlines as outlined by the business or Line Manager</div></div>
<br>Secondary Education &ndash; A level or equivalent
<br><div><p>Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.
</p><p>Over the years, our UAE - based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC's largest omnichannel retailers and India's top home and fashion retailer.
</p><p>We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.</p></div>
<br><div><div><div><div><div><div>Fitness First is one of the world&rsquo;s leading health and fitness companies owned and operated by Landmark Group, a leading retail organization in the Middle East. We have over 70,000 members in over 50 clubs across 40 locations across the UAE, Bahrain, Qatar, Saudi Arabia, and Kuwait.
<br>
<br>
We offer world-class facilities, the latest innovation, internationally accredited fitness experts, and the warmest customer experience.
<br>
<br>
Convenience is at the heart of everything we do. That&rsquo;s why you&rsquo;ll find our fitness experiences cater to your every need. We are open 7 days a week, have unlimited complimentary classes plus incredible added value through our Good Vibes program.
<br>
<br>
Fitness First is a global brand that originated in the UK &mdash; backed by an experience of over 20 years. Our purpose is clear: We are Fitness Leaders who inspire people to go further in life. Across the region, we align all members of staff under this purpose, working to bring health and fitness into more people&rsquo;s lives.
<br>
<br>
We know that the biggest barriers to fitness are time and motivation, so we are inspiring people to work on their fitness in a way that suits their style and fits their increasingly busy lives. We bring this to life for our members through a new fitness philosophy, innovative fitness products, an enhanced club environment, a focus on service and expertise, and the development of a connected fitness platform.
<br>
<br>
Our brand belief is that fitness gives you the confidence, energy, and self-belief to go further in life.</div></div></div></div></div></div>

FOH - Reception_Front of House_Sama Mall Fintas - Women Gym_HOSP - Sama Mall, Fitas - Kuwait_Fitness First

FOH - Reception_Front of House_Sama Sulaibikhat Women Fitness First Kuwait_HOSP - Sama Sulaibikhat Mall - Kuwait_Fitness First

Senior FOH - Reception_Front of House_360 Mall Fitnessfirst Kuwait_HOSP - 360 Mall - Kuwait_Fitness First

Kuwait Aviation Services Company - KASCO

<div>
 <p>
  Kuwait Aviation Services Company (KASCO), a subsidiary of Kuwait Airways established in 1981, is a leading provider of in-flight catering, ground handling, and commercial catering services in Kuwait. With one of the largest catering facilities in the region, KASCO serves airlines, corporations, and institutions, delivering high-quality aviation and hospitality solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Kuwait Aviation Services Company is pleased to announce an opening for the position of
  <strong>
   Receptionist
  </strong>
  subject to the following requirements.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Profile
  </strong>
 </p>
 <p>
  <strong>
   Role Title: Receptionist
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Purpose
  </strong>
 </p>
 <p>
  To deliver a welcoming and professional first impression of the company by efficiently receiving and assisting customers and guests in the lounge. The role is responsible for providing courteous service, handling inquiries, and ensuring a comfortable and positive experience that reflects the company&rsquo;s image and standards of hospitality
  <strong>
   .
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   In this role, you will be responsible for key performance areas and responsibilities, including but not limited to the following
  </strong>
  :
 </p>
 <ul>
  <li>
   Receive guests and visitors with a proper appearance that reflects a positive impression of the company.
  </li>
  <li>
   Record customer data, calculate the value of services provided, and guide them in a professional manner according to their needs.
  </li>
  <li>
   Record daily information about the number of customers dealt with, complaints, and suggestions.
  </li>
  <li>
   Supervise halls to ensure cleanliness and health safety and implement security measures.
  </li>
  <li>
   Ensure the cleanliness of hall staff and adherence to this.
  </li>
  <li>
   Check the number of waiters in the dining hall and the manner of service they provide during food presentations and ensure the availability of hospitality services.
  </li>
  <li>
   Maintain the general appearance, maintain cleanliness and order, and adhere to the company's health regulations.
  </li>
  <li>
   Supervise and follow up on sales and business promotion activities.
  </li>
  <li>
   Supervise and follow up on any future project activities for the unit.
  </li>
  <li>
   Carry out any assigned tasks within the limits of functional management duties and responsibilities.
  </li>
  <li>
   Commitment to implementing company policies, administrative circulars, and administrative decisions
   <strong>
    .
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   To be considered for this role, you must meet the following requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Diploma in Business Administration.
  </li>
  <li>
   At least 3 years of experience in Customer Service.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Skills Requirements:
  </strong>
 </p>
 <ul>
  <li>
   The ability to work to overcome obstacles with clients.
  </li>
  <li>
   The ability to record client data, calculate the value of services provided, and guide them in a professional manner according to their needs.
  </li>
  <li>
   Proficiency in Arabic and English, both spoken and written.
  </li>
  <li>
   The ability to prepare periodic reports.
  </li>
 </ul>
</div>


Receptionist

Holiday Inn

<div><b>Health Club Operation Supervisor</b>
<p>
Do you have a passion for fitness, wellness, and exceptional guest experiences? We are looking for a Health Club Operation Supervisor to oversee daily operations, ensuring smooth service delivery, team efficiency, and a welcoming environment for our members and guests.</p><b>
A little taste of your day-to-day:</b>
<p>
Every day is different, but you&rsquo;ll mostly be:</p>
<p>
Supervising the daily operations of the Health Club, Gym, Pool, and Spa facilities.</p>
<p>
Leading and motivating the team of fitness instructors, lifeguards, spa attendants, and reception staff to deliver outstanding service.</p>
<p>
Ensuring health, safety, and hygiene standards are followed in all areas (pool water checks, equipment maintenance, cleanliness).</p>
<p>
Managing member relations&mdash;resolving concerns, handling feedback, and promoting membership retention and sales.</p>
<p>
Coordinating staff schedules, training, and performance reviews.</p>
<p>
Monitoring stock and equipment needs, coordinating with Engineering and Purchasing for timely support.</p>
<p>
Supporting revenue generation through upselling memberships, spa treatments, and special promotions.</p>
<p>
Preparing daily reports and assisting the Health Club Manager with operational planning and budgeting.</p><b>
What we need from you:</b>
<p>
Previous experience in supervising a health club, spa, or fitness facility (hospitality industry preferred).</p>
<p>
Strong leadership and people management skills.</p>
<p>
Knowledge of health &amp; safety regulations related to fitness, spa, and pool operations.</p>
<p>
Excellent communication skills and customer service mindset.</p>
<p>
Ability to work flexible hours, including weekends and public holidays.</p>
<p>
Fluency in English; additional languages are an advantage.</p><b>
What you can expect from us:</b>
<p>
The chance to work with a global hospitality leader (IHG).</p>
<p>
Competitive salary, service charge, and benefits.</p>
<p>
Training, career development, and opportunities to grow within the IHG family.</p>
<p>
A supportive team culture where your ideas and contributions are valued.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Health Club Operation Supervisor

<div><p>Are you a dynamic leader who knows how to manage teams, people, and operations with excellence? We are looking for a Health Club Operation Manager to oversee our Health Club, Spa, Pool, and Recreation facilities. The right candidate will combine strong leadership with operational expertise to deliver memorable guest and member experiences.</p><b>
A little taste of your day-to-day:</b>
<p>
Every day is different, but you&rsquo;ll mostly be:</p>
<p>
Leading, motivating, and managing a diverse team of fitness instructors, lifeguards, spa therapists, and reception staff.</p>
<p>
Driving teamwork, accountability, and service excellence across all areas.</p>
<p>
Overseeing smooth daily operations of the Health Club, ensuring guest satisfaction and adherence to safety, hygiene, and brand standards.</p>
<p>
Coaching and developing colleagues, conducting performance reviews, and creating training plans to uplift service delivery.</p>
<p>
Handling guest and member relations with professionalism&mdash;resolving issues and ensuring loyalty.</p>
<p>
Managing operational costs, payroll, and departmental budgets effectively.</p>
<p>
Coordinating with Engineering, F&amp;B, Sales, and Marketing to create synergies and deliver exceptional guest experiences.</p>
<p>
Driving revenue growth through memberships, promotions, spa services, and wellness initiatives.</p>
<p>
Staying up to date with wellness trends and implementing innovative programs to keep the club competitive.</p><b>
What we need from you:</b>
<p>
Proven experience in managing a Health Club, Spa, or Recreation facility within a luxury or 5-star hospitality setting.</p>
<p>
Strong leadership qualities&mdash;able to manage teams, inspire people, and drive results.</p>
<p>
Excellent interpersonal and communication skills to lead both staff and guest interactions.</p>
<p>
Commercial acumen with the ability to balance service excellence and profitability.</p>
<p>
Sound knowledge of health, hygiene, and safety regulations related to fitness, spa, and pool operations.</p>
<p>
Flexibility to work evenings, weekends, and public holidays.</p>
<p>
Fluency in English; additional languages are an advantage.</p><b>
What you can expect from us:</b>
<p>
A rewarding role with IHG, a global hospitality leader.</p>
<p>
Competitive salary, service charge, and benefits package.</p>
<p>
Learning, development, and career progression opportunities within IHG hotels worldwide.</p>
<p>
A supportive and inclusive team culture where your leadership and vision will make a difference.</p><p>
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</p></div>

Health Club Operation Manager

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