health information clerk

Royale Hayat Hospital

<div></div><div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>Birth Registration Clerk shall ensure complete documentation of Birth, Death, Sick Leave, Maternity Leave and other patient related records as per MOH guidelines and protocols.</b></h2>
</div></div><div><div><h2 class="jobSectionHeader"><b>View All open positions</b></h2>
</div></div><div><div><div><div><div><div><div><b>DUTIES AND RESPONSIBILITIES:</b>
<br>
<ul><li>Prepare birth notification as per the requirements of the ministry and ensure complete documentation.</li></ul>
<ul><li>Collection of birth registration data &amp; entry of birth demographics data and uploading relevant documents to MOH Portal.</li></ul>
<ul><li>Getting consent from patient and clarifying patient queries.</li></ul>
<ul><li>Printing and distribution of sick leaves, maternity leaves, and medical reports to patients through MOH sick leave portal in compliance with policies and procedures and MOH regulations.</li></ul>
<ul><li>Maintain accountability of the day to day work.</li></ul>
<ul><li>Ensures security and confidentiality of protected health information and patient records.</li></ul>
<ul><li>Coordinate with Manager-Medical Director&rsquo;s Office to ensure smooth functioning of the Birth Registration Process.</li></ul>
<ul><li>Follow up work assignments and/or work schedules in completing and performing tasks in accordance with established policies and procedures.</li></ul>
<ul><li>Cooperates with interdepartmental personnel as well as other departments to assure that the services are properly maintained to meet the requirements of the organization and department.</li></ul>
<ul><li>Other duties as assigned by the Manager-Medical Director&rsquo;s Office.</li></ul>
<br>
<b>EDUCATION AND LICENSURE:</b>
<ul><li>10+2 or Diploma from affiliated institute.</li></ul>
<br>
<b>PROFESSIONAL EXPERIENCE:</b>
<ul><li>Minimum 2-3 years experiences in long term care preferred.</li></ul>
<ul><li>Affiliation to professional organization preferred.</li></ul>
<br>
<b>SPECIALIZED KNOWLEDGE:</b>
<ul><li>MS Office and Typing Skills</li></ul>
<ul><li>Customer Service</li></ul>
<ul><li>Good knowledge of Arabic &amp; English (Reading, Writing and Speaking)</li></ul>
<ul><li>Communication Skills &amp; Interpersonal skill</li></ul>
<br>
This is an immediate urgent, and we are looking for qualified candidates who can seamlessly integrate into our dynamic work environment. Royale Hayat takes pride in being a leading healthcare institution, known for its commitment to excellence in patient care and a collaborative, supportive work culture. Only shortlisted candidates will be contacted for an interview.
<br>
<b>Conditions:</b> This job description is subject to periodic review and may be changed at any time by authorized personnel. Please share your updated resume to hr@royalehayat.com</div></div></div></div></div></div></div></div><div><div><div><div><div><br>
</div></div></div><div><div><div>
</div></div></div></div><div><div><div><h2 class="jobSectionHeader"><b>March 17, 2026</b></h2>
</div></div><div><div><h2 class="jobSectionHeader"><b>Location</b></h2>
</div></div><div><div><h2 class="jobSectionHeader"><b>Royale Hayat Hospital</b></h2>
</div></div><div><div><h2 class="jobSectionHeader"><b>Work Type</b></h2>
</div></div><div><div><h2 class="jobSectionHeader"><b>Full-Time</b></h2>
</div></div><div><div><h2 class="jobSectionHeader"><b>Classification</b></h2>
</div></div><div><div><div><p>Quality &amp; Patient Safety</p><br>
<p>Service</p></div></div></div></div></div></div></div></div></div><p></p>

Clerk (bilingual – Arabic & English only local candidate)

Family HealthCare Network

<div><p>Primary Accountability
</p><p>The Health Record Clerk is responsible for supporting all health record management activities for Family HealthCare Network.
</p><p>Description of Primary Responsibilities
</p><div><ul><li>Responds to requests for health record and dental information.
<div><ul><li>Provides assistance to patients, family members, legal guardians/representatives, referral sources, etc. who request assistance with records requests or other information in accordance with federal, state, and FHCN guidelines.
</li></ul><ul><li>Receives authorizations for release of records and determines HIPAA compliance; returns noncompliant authorizations to requesters, follows HIPAA privacy and confidentiality regulations at all times.
</li></ul><ul><li>Responds to phone inquiries and patients who present in person on the status of health records requests, including assisting patients with completion of authorization forms for release of information.
</li></ul><ul><li>Ensures requests are completed accurately and meet all FHCN and state mandated requirements.
</li></ul><ul><li>Coordinates with outside copy services, schedules copy/retrieval appointments, in accordance with required time frames.
</li></ul><ul><li>Verifies patient demographic information and facilitates corrections according to procedures.
</li></ul><ul><li>Maintains and operates a variety of health record indexes, storage, and retrieval systems.
</li></ul><ul><li>Ensures subpoena requests are completed in accordance with timeframes presented on the document.
</li></ul><ul><li>Collects fees for subpoenas (and some medical releases) and forwards to finance on a daily basis.
</li></ul></div></li></ul><ul><li>Responsible for supporting health care scanning and indexing activities.
<div><ul><li>Processes and properly stores health documents in the electronic health record system.
</li></ul><ul><li>Performs quality reviews of scanned images to ensure the integrity of information by reconciling documents available on paper to imaged counterpart.
</li></ul><ul><li>Forwards scanned documents (through EMR) for review and signature by provider staff.
</li></ul><ul><li>Closes referrals and other orders based on received consultation reports.
</li></ul><ul><li>Updates Clinical Decision Support System (CDSS) based on received consultation reports.
</li></ul><ul><li>Retrieves documents from hospitals&rsquo; records systems and transfers to FHCN&rsquo;s electronic health record.
</li></ul></div></li></ul><ul><li>Addresses issues of health records as they arise and makes decisions to appropriately resolve the issues.
<div><ul><li>Verifies authorization and prioritizes records requests. Problem solves record locations, while performing excellent customer service for internal and external customers.
</li></ul><ul><li>Includes appropriate people in decision making process.
</li></ul><ul><li>Makes timely decisions.
</li></ul></div></li></ul><ul><li>Performs other duties as assigned.
</li></ul></div><p>Description of Primary Attributes
</p><p>Professional &amp; Technical Knowledge:
</p><div><ul><li>Must possess a high school diploma or General Educational Development (GED) certificate.
</li></ul><ul><li>Job duties require specific knowledge of medical records processes and practices, typically learned on the job or which may include a series of training sessions that would comprise a few weeks if done consecutively.
</li></ul></div><p>Technical Skills:
</p><div><ul><li>Ability to prepare basic correspondence and simple reports in Microsoft Word.
</li></ul><ul><li>Ability to use Microsoft Excel to create tables and simple displays of information.
</li></ul><ul><li>Ability to create basic presentations in Microsoft PowerPoint.
</li></ul></div><p>Licenses &amp; Certifications: None required.
</p><p>Communications Skills:
</p><div><ul><li>Job duties require the employee to effectively communicate routine or non-technical information to co-workers and others.
</li></ul><ul><li>Effectively communicates written information (including electronic correspondence) and verbal presentations.
</li></ul></div><p>Physical Demands: The physical demands described here in this job description are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
</p><p>While performing the duties of this position, the employee is regularly requires to sit and use repetitive hand movement to type and grasp. The employee is frequently required to stand or walk; and occasionally lift and/or move up to 20 pounds.<br>
</p><p></p><p>Pay Scale:
</p><p>Min Hourly Rate: $21.00
</p><p>Max Hourly Rate: $28.60</p></div>

Health Record Clerk (temp)

North Carolina Specialty Hospital

<div><p>NC Specialty Hospital is currently seeking a part time Medical Records Clerk. North Carolina Specialty Hospital (NCSH) is a private, physician-owned medical center that opened its doors in 1926. Its commitment to growth and continuous improvement has helped the hospital maintain a high ranking in both quality measures and patient satisfaction. North Carolina Specialty Hospital offers surgical specialties in orthopedics, ophthalmology, ear, nose, and throat, as well as sports medicine, oral, plastic, podiatry, general surgery, interventional radiology, pain management, reconstructive surgery, and more.</p>
<p><b>
Why join North Carolina Specialty Hospital?</b></p>
<ul>
<li>Award Winning Hospital for Special Surgery</li>
<li>5 Star CMS rated facility for patient experience</li>
<li>Positive Work culture</li>
<li>Career growth opportunities</li>
<li>Comprehensive Medical, Dental, Vision Insurance, Life and Disability Insurance</li>
<li>Paid Time Off</li>
<li>401k Employer Match</li>
<li>Tuition Assistance</li>
</ul><p><b>Job Summary:
</b></p><p>Under the supervision of the Director of HIM, this position prepares the medical record for completion by physicians and other allied health care professionals.
</p><p><b>Job Responsibilities:</b></p>
<ul><li>Scans the paper medical record into the electronic medical record after discharge.</li></ul>
<ul><li>Maintains proper confidentiality of medical records and ensures limited access to the department.</li></ul>
<ul><li>Responds to medical record requests within the hospital in a timely manner.</li></ul>
<ul><li>Follows all applicable laws and regulations regarding the release of information and the maintenance of medical records, including those that relate to the age and legal status of the patient.</li></ul>
<ul><li>Prioritizes work assignments and accomplishes tasks accurately and in a timely manner.</li></ul>
<ul><li>Utilizes automated processes and clinical information systems appropriately and efficiently.</li></ul>
<ul><li>Identifies potential risks to patients: identifies risks to patients in order to reduce incidence of injury; identifies actions to eliminate, minimize or report risks; identifies procedures to follow in the event of an incident; reports processes for common problems, failures and user errors.</li></ul>
<ul><li>Applies the principles and values of customer service and continuous quality improvement while performing day-to-day activities of the position.</li></ul>
<ul><li>Maintains and protects confidentiality regarding all aspects of patient care, personnel and strategic issues.</li></ul>
<p><b>
Skills &amp; Abilities:</b></p>
<ul><li>Able to work independently and meet established deadlines.</li></ul>
<ul><li>Able to make sound reasonable decisions</li></ul>
<ul><li>Highly organized</li></ul>
<ul><li>Ability to concentrate on many simultaneous detailed requests</li></ul>
<ul><li>Demonstrates accountability, professionalism, openness; is receptive to change, and exhibits creativity and innovation</li></ul>
<ul><li>Ability to identify and calmly handle inherently stressful situations with tact</li></ul>
<ul><li>Excellent communication skills</li></ul>
<ul><li>Ability to develop excellent working relationships with patients, patient&rsquo;s family members, physicians, and hospital staff</li></ul>
<ul><li>Seeks guidance, direction and assistance when needed</li></ul>
<ul><li>Ability to be flexible and take on new responsibilities</li></ul>
<ul><li>Effective communication skills; both orally and written.</li></ul>
<ul><li>Computer skills needed.</li></ul>
<ul><li>Strong problem-solving skills</li></ul>
<p><b>
Training &amp; Education:</b></p>
<ul><li>High school diploma or equivalent</li></ul>
<p><b>
Experience:</b></p>
<ul><li>One (1) to two (2) years minimum experience working in Medical Records in a hospital setting required</li></ul>
<ul><li>Previous experience with customer service in a healthcare setting is required</li></ul><br>
<p></p>
<p>
Our employees are critical to our success, and we value their contributions. Southpoint Surgery Center offers a competitive compensation and benefits package and an opportunity to grow and develop your career in an environment that values employee ideas and diversity. Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled. We maintain a drug-free workplace and require pre-employment drug screening and background check.</p></div>

PT Medical Records Clerk

Cottonwood Canyon Healthcare Center

<div><p><b>General Purpose</b></p><p>
The primary purpose of your job position is to maintain resident medical records and health information systems in accordance with current federal and state guidelines as well as in accordance with our facility&rsquo;s established privacy policies and procedures.</p><p></p><p><b>
Essential Duties</b></p><p>
Administrative Functions</p><ul><li>Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures.</li><li>Assist in organizing, planning and directing the medical records department in accordance with established policies and procedures.</li><li>Assist the Medical Records/Health Information Consultant as required.</li><li>Maintain minutes of meetings. File as necessary.</li><li>Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility, to assure that medical records can be properly maintained.</li><li>Assist in recording all incidents/accidents. File in accordance with established policies and procedures.</li><li>Retrieve resident records (manually/electronically). Deliver as necessary.</li><li>Files information such as nurses&rsquo; notes, resident assessments, progress notes, laboratory reports, x-ray results, correspondence, etc., into resident charts.</li><li>Collect, assemble, check and file resident charts as required.</li><li>Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines.</li><li>Ensure incomplete records/charts are returned to appropriate departments or personnel for correction.</li><li>Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc., before filing.</li><li>Establish a procedure to ensure resident charts/records do not leave the medical records room except as authorized in our policies and procedures.</li><li>Maintain a record of authorized information released from charts/records, i.e., type information, name of recipient, date, department, etc.</li><li>Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc. in accordance with current Privacy Rules.</li><li>Index medical records as directed by the medical records/health information consultant.</li><li>Maintain various registries as directed including register for admission and discharge of residents.</li><li>Transcribe and type reports for physicians as necessary.</li><li>Collect charts, assemble them in proper order, and inspect them for completion.</li><li>Pick up and deliver resident medical records from wards, nurses&rsquo; stations, and other designated areas as necessary.</li><li>Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed.</li><li>Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary.</li><li>Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies and personnel, etc.)</li><li>Assure that medical records taken from the department are signed out and signed in upon return to the department.</li><li>File active and inactive records in accordance with established policies.</li><li>Index medical records as directed.</li><li>Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator.</li><li>Agree not to disclose resident&rsquo;s protected health information and promptly report suspected or known violations of such disclosure to the Administrator.</li><li>Report any known or suspected unauthorized attempt to access facility&rsquo;s information system.</li><li>Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position.</li></ul><p></p><p>
Committee Functions</p><ul><li>Perform secretarial duties for committees of the facility as directed.</li><li>Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed.</li></ul><p></p><p>
Personnel Functions</p><ul><li>Report known or suspected incidents of fraud to the Administrator.</li><li>Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines.</li></ul><p></p><p>
Staff Development</p><ul><li>Attend and participate in mandatory facility in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).</li><li>Attend and participate in workshops, seminars, etc., as approved.</li></ul><p></p><p>
Safety and Sanitation</p><ul><li>Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately.</li></ul><p></p><p>
Equipment and Supply Functions</p><ul><li>Report equipment malfunctions or breakdowns to your supervisor as soon as possible.</li><li>Ensure supplies have been replenished in work areas as necessary.</li><li>Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc.</li></ul><p></p><p>
Budget and Planning Functions</p><ul><li>Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.</li></ul><p></p><p>
Other duties as assigned.</p><p></p><p><b>
Supervisory Requirements</b></p><p>
You are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.</p><p></p><p><b>
Qualification</b></p><p>
Education and/or Experience</p><p>
Must possess, as a minimum, a high school diploma or GED. Must be able to type a minimum of 45 words per minute and use dictation equipment. A working knowledge of medical terminology, anatomy and physiology, legal aspects of health information, coding, indexing, etc., preferred but not required. On-the-job training provided in medical record and health information system procedures. Must be knowledgeable of medical terminology. Be knowledgeable in computers, data retrieval, input and output functions, etc.</p><p></p><p>
Language Skills
</p><p>Must be able to read, write, speak, and understand the English language. Ability to read technical procedures.</p><p></p><p>
Mathematical Skills
</p><p>Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.</p><p></p><p>
Reasoning Ability</p><p>
Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, visitors and the general public. Must possess the ability to work harmoniously with other personnel. Must possess the ability to minimize waste of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Be able to follow written and oral instructions. Must not pose a direct threat to the health or safety of other individuals in the workplace.</p><p></p><p><b>
Physical Demands</b></p><p>
Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel. Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. May be necessary to assist in the evacuation of residents during emergency situations.</p><p></p><p><b>
Work Environment</b></p><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas as well as throughout the facility. Moves intermittently during working hours. Is subject to frequent interruptions. Works beyond normal working hours, weekends and holidays and on other shifts/positions as necessary. Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). Attends and participates in continuing educational programs. Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. Communicates with nursing personnel, and other department personnel. Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc. Is involved with residents, family members, personnel, visitors, government agencies and personnel, etc., under all conditions and circumstances. May be subject to the handling of and exposure to hazardous chemicals.</p><p></p><p><b>
Additional Information</b></p><p>
Note: Nothing in this job specification restricts management&rsquo;s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.</p><p></p><p>
The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.</p></div>

Medical Records Assistant FT - CCHC

St. Luke's University Health Network

<div><h3 class="jobSectionHeader"><b><i>St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission </i></b><b><i>of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
</i></b></h3><p></p><p><b>HOURS </b>:
</p><p></p><p>Full Time, 40 hours/ week, Days.
</p><p>Mon-Fri, with rotating Saturdays (every 3rd weekend)
</p><p>Mon-Fri 6 AM - 2 PM
</p><p>Saturday hours vary
</p><p>Hours of operation are 6 AM - 8 PM</p><br>
<p></p>The Patient Access Representative is responsible for the entire scope of the registration process for patients seen at St. Luke's University Health Network, in outpatient and/or Emergency Department locations. This includes, but is not limited to, correctly identifying patients, transcribing orders, completing registration screens, entering diagnosis and provider information, verifying insurances, point of service cash collections, work queues, etc. Communicates and coordinates with SLPG practices, clinical/diagnostic departments, and various revenue cycle departments to ensure excellent patient experience, clean claim submission, and payment for services. May require occasional travel between campuses or regional locations.
<p></p><p><b>JOB DUTIES AND RESPONSIBILITIES:
</b></p><p></p><ul><li><p>Responsible to correctly identify/validate the choosing of patients in hospital information system to maintain the integrity and accuracy of electronic medical records. Identify and report any instances of possible identify theft situations to clinical department and leadership for appropriate escalation.
</p></li><li><p>Maintain knowledge and education of network policy on Patient Identification including Mark for Merge, Chart Corrections, and Patient Look-Up.
</p></li><li><p>Responsible for the patient registration (pre-reg and post-reg needs) including all of the following: demographics, emergency contact, transcribing diagnostic orders, primary care and referring provider, diagnosis, insurance and guarantor verification, real time insurance eligibility, point of service cash collections. This also includes patient, account, and claim edit level work queue errors related to registration. Can require contacting provider office, reviewing patient medical chart for diagnosis and medical necessity information.
</p></li><li><p>Required to cross train in all areas of location or region. Campus locations must be cross trained in outpatient and Emergency Department areas. Outpatient (off-campus) locations must be cross trained for all locations if any different nuances.
</p></li><li><p>Greets/directs patients and visitors for the entire facility. Always provides friendly and courteous service to community and co-workers. Responsible for monitoring and enforcing visitor policy for the entity (if applicable).
</p></li><li><p>Answers internal and external calls on main department/facility line and dispenses appropriate information and answers questions regarding the facility and its services.
</p></li><li><p>Promotes and helps increase usage of MyChart patient portal and patient self-service capabilities to ensure patients are personally engaging in their health care.
</p></li><li><p>Responsible for overseeing and assisting patients with Welcome Kiosk and On My Way technology at network locations. Consists of self-scheduled patients online and monitoring the arrival process and patient&rsquo;s journey throughout their visit.
</p></li><li><p>Responsible for contacting the SLPG practice or Network Prior Authorization Department to obtain required insurance referrals and pre-certs when not previously documented in chart prior to service to decrease denials for no authorization.
</p></li><li><p>Must obtain medical license Number, NPI and UPIN via appropriate website for all new provider entries for outpatient services to ensure results are routed accurately and claim submission/payment.
</p></li></ul><p></p><p><b>PHYSICAL AND SENSORY REQUIREMENTS:
</b></p><p></p><p>Sitting/standing up to 8 hours per day, 4 or more hours at a time. Frequent use of hands/fingers for data entry. Frequently walking and ability to push up to 250 pounds in a wheelchair. Ability to occasionally carry or lift up to 15 pounds. Hearing as it relates to normal conversation. Seeing as it relates to general vision.
</p><p></p><p><b>MINIMUM QUALIFICATIONS EDUCATION:
</b></p><p></p><p>High school graduate or equivalent required. Certificate/Degree in health care related field preferred.
</p><p></p><p><b>TRAINING AND EXPERIENCE </b>:
</p><p></p><p>Excellent customer service and interpersonal skills required. General computer experience and ability to type fluently, accurately, and quickly required. Insurance background preferred. Knowledge of medical terminology preferred. Previous medical administrative experience and/or health care related education courses preferred. Knowledge of health information system (epic) preferred.
</p><p></p><p><i>Please complete your application using your full legal name and current home address. Be sure </i><i>to include employment </i><i>history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
</i></p><p></p><h2 class="jobSectionHeader"><b>St. Luke's University Health Network is an </b><b>Equal Opportunity Employer.</b></h2></div>

OP Patient Access Representative (Full Time, Days)

Quinte Health

<div>
 <strong>
  Position Summary
  <br/>
  <br/>
 </strong>
 Process the registration of patients admitted to or treated in either an inpatient bed, emergency room, day surgery, endoscopy suite, or emergency managed clinic in an expedient, professional and courteous manner. Ensure all supporting electronic and hard copy documentation is complete and correct.
 <br/>
 <br/>
 <strong>
  Required
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Post-Secondary School Education in medical secretary/medical transcription or equivalent combination of education (minimum of grade 12) and relative working experience.
  </li>
  <li>
   Must have demonstrated typing and other basic clerical skills including computer/word processing, e-mail and faxing experience.
  </li>
  <li>
   Medical Terminology course completed through a recognized college.
  </li>
  <li>
   For internal candidates, disciplinary and attendance records will be considered.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Duties
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Registers patients visiting Emergency and Out-patients, including Same Day Surgery, Diagnostic Imaging, Lab and clinics.
  </li>
  <li>
   Process repatriated patients to and from Quinte Health.
  </li>
  <li>
   Arrange for non-urgent patient transfers.
  </li>
  <li>
   Processes and completes required forms for all admissions, transfers, births and deaths.
  </li>
  <li>
   Arranges for bookings of various clinics.
  </li>
  <li>
   Arranges consult appointments as required.
  </li>
  <li>
   Takes payments, issues receipts and reconciles cash.
  </li>
  <li>
   Directs patients and visitors to nursing units and other departments.
  </li>
  <li>
   Scans hardcopy patient documents into Hospital Information System.
  </li>
  <li>
   Manages mail out and distribution of hardcopy documents.
  </li>
  <li>
   Answers phone and manages calls regarding Patient Registration concerns, forwards calls as required.
  </li>
  <li>
   Acquires Preferred Accommodation signatures from Inpatients and their families and records in Hospital Information System.
  </li>
  <li>
   Provides remote registration support for Q7 and other sites as necessary.
  </li>
  <li>
   Participates in improvement initiatives.
  </li>
  <li>
   Assists in the orientation of new staff when required.
  </li>
  <li>
   Performs other duties as assigned.
  </li>
  <li>
   Maintains patient privacy and confidentiality at all times.
   <br/>
   <br/>
  </li>
 </ul>
 At Quinte Health, our four hospitals unite under the core values of
 <em>
  Imagine It&rsquo;s You, Value Everyone, We All Make a Difference
 </em>
 , and
 <em>
  Stronger Together
 </em>
 . We work as one team to enhance lives, improve access to high-quality care, and build healthier communities&mdash;right where people need it most.
 <br/>
 <br/>
 Quinte Health&rsquo;s four hospitals are the heart of our communities, delivering exceptional care close to home. As one unified team, we&rsquo;re passionate about improving lives and expanding access to high-quality healthcare. Our staff, physicians, and volunteers don&rsquo;t just work here&mdash;we live, grow, and thrive here. If you&rsquo;re compassionate and driven, we have exciting opportunities across our hospitals. Join us and make a real impact!
 <br/>
 <br/>
 <strong>
  Physical Demands Analysis
  <br/>
  <br/>
 </strong>
 Strength
 <br/>
 <br/>
 <ul>
  <li>
   Required Rarely &ndash; lifting average 5-10 pounds&rsquo; maximum 15 pounds, carrying, pushing/pulling
   <br/>
   <br/>
  </li>
 </ul>
 Mobility
 <br/>
 <br/>
 <ul>
  <li>
   Required Often &ndash; prolonged sitting
  </li>
  <li>
   Required Occasionally &ndash; standing and walking on hard surfaces, bending/stooping
   <br/>
   <br/>
  </li>
 </ul>
 Dexterity
 <br/>
 <br/>
 <ul>
  <li>
   Required Often &ndash; prolonged fine finger movements
  </li>
  <li>
   Required Frequently &ndash; gripping/grasping, eye/hand coordination
  </li>
  <li>
   Required Briefly &ndash; reaching with both hands
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Equal Opportunity
  <br/>
  <br/>
 </strong>
 We thank all interested candidates for their response, however, only those chosen for an interview will be contacted. Quinte Health is an equal opportunity employer committed to meeting needs under the Canadian Charter of Rights and Freedom and the Ontario Human Rights Code. Our Recruitment process follows the Accessibility for Ontarians with Disabilities Act in order to provide a fair and equitable process for all candidates. Applicants requiring accommodation through the recruitment/interview process are encouraged to contact the Human Resources Department at 613-969-7400 x2577 or
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