health navigator

HealthPoint Community Health Center

<div>Salary Range: $22.50 - $32.41 Hourly

Shift:Monday &ndash; Friday, 8a-5p, seeking flexibility and additional support for events in evenings and/or Saturdays (based on office/staffing needs) 

Would you like to have a career that makes a daily difference in people&rsquo;s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care.

Position Summary:

The Health Insurance and Services Navigator I ensures HealthPoint patients and community members have access to vital resources such as health insurance, basic food, and transportation by assessing patients needs to connect them with necessary resources.

Compensation is dependent on skills and experience.

Your contribution to the team includes:
<ul>
<li>Responsible for assisting clients in recertification and applications for Medicaid, Apple Health, Qualified Health Program, Family Panning, Basic Food, Medicare Savings and other state or federal assistance programs which includes identifying and screening clients for eligibility and providing education on relevant programs</li>
<li>Maintain and develop working relationships with external organizations such as WHPF, HCA, PH, DSHS and others, to actively advocate and troubleshoot for clients</li>
<li>Adhere to exchange and navigator license requirements including recertifications, updates and annual in-service days to ensure HealthPoint's ability to continue to provide navigator services to our patients and community</li>
<li>Responsible for providing consistent documentation and patient follow to complete applications processes and ensuring correct assignment of insurance which may include helping patients switch insurance or insurance assignment by completing switch forms or contacting insurance providers directly on behalf of the patient.</li>
<li>Maintain confidentiality of patient information in line with exchange and HIPAA guidelines by properly documenting patient interactions in approved programs, and meeting with clients in private spaces where patient information can be openly shared</li>
<li>Required to review, build and work reports that may require outreach to specific patient populations to ensure HealthPoint patients are receiving eligible education on available services which includes uninsured, unengaged, and aging out reports</li>
<li>Responsible for remaining current and participating in Annual Enrollment and Open Enrollment periods which includes actively sharing information with sites on performance, updates and changes along with being a point of contact for questions</li>
<li>Represent HealthPoint at community events as determined by leadership to provide insurance, Basic Food, HealthPoint and other resources to clients.</li>
<li>Attend internal and external meetings required of the role, which may include presenting material or sharing of information</li>
<li>Assist in the development and implementation of outreach activities and materials to enhance and improve customer service and client relationships through internal and external relationships.</li>
<li>Implement strategies to collect data on service and access issues as directed through mechanisms such as surveys, questionnaires, and time logs. Identify ways to improve current systems and report the information to appropriate individuals.</li>
<li>Contribute to a positive work environment centered around teamwork, collaboration, accountability. Demonstrate respectful, professional, and appropriate behavior.</li>
<li>Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services.</li>
<li>Other duties as assigned by supervisor.</li>
</ul>
Must have&rsquo;s you&rsquo;ll need to be successful:
<ul>
<li>Technical College or Associates Degree and 1-2 years of experience with Medicaid medical insurance preferred or a combination of education and experience.</li>
<li>WHPF Certified Navigator within one (1) month of being hired.</li>
<li>Ability to speak English/Spanish preferred</li>
</ul>
Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson &amp; Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson &amp; Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment.

HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks.
<ul>
<li>Medical, Dental, and Vision for employees and their families/dependents</li>
<li>HSA, FSA plans</li>
<li>Life Insurance, AD&amp;D and Disability Coverage</li>
<li>Employee Assistance Program</li>
<li>Wellness Program</li>
<li>PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees)</li>
<li>Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees)</li>
<li>8 holidays and 3 floating holidays</li>
<li>Compassion Time Away up to 40 hours</li>
<li>Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks</li>
<li>Retirement Plan with Employer Match</li>
<li>Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance.</li>
<li>Development and Growth Opportunities</li>
</ul>
It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.</div>

Health Insurance and Services Navigator I

Preferred Family Healthcare, Inc.

<div>Job Description:<div><h2 class="jobSectionHeader">
School-Based Navigator</h2>
Location: Hybrid- Quincy, IL 
Department: School-Based Services 
Schedule: Full-Time | Monday&ndash;Friday, 8:00 AM&ndash;5:00 PM</div>
Job Summary:
The School Based Navigator (SBN) serves as a critical liaison among schools, families, and the organization. This role facilitates access to behavioral health services for students, supports the intake and insurance process, and promotes service continuity through collaboration with internal teams and community partners. The SBN ensures that all activities are conducted in alignment with regulatory standards, person-centered practices, and the organization&rsquo;s mission.<div><h2 class="jobSectionHeader">
Compensation, Perks &amp; Benefits</h2><ul><li>
Pay $16.50 - $20.00 per hour</li><li>
29 days of paid time off</li><li>
Monday&ndash;Friday, 8:00 AM&ndash;5:00 PM schedule for strong work/life balance</li><li>
Eligibility for HRSA Loan Repayment (eligibility requirements apply)</li><li>
Comprehensive benefits package including:<ul><li>
Medical, dental, and vision insurance</li><li>
Retirement plan options</li><li>
Life insurance</li></ul></li><li>
403(b) Retirement Savings Plan with up to 5% employer match (part-time and full-time employees)</li><li>
Company-paid basic life insurance</li><li>
Emergency Medical Leave Program</li><li>
Flexible Spending Accounts (healthcare &amp; dependent care)</li><li>
Health &amp; Wellness Program</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li></ul></div>
Essential Job Functions:
Receive and Process Referrals
Accept and respond to student referrals from assigned schools within three business days, initiating family contact and documentation.
Insurance and Funding Support
Assist families in Medicaid eligibility screening and application; verify private insurance benefits and screen for alternative funding as needed.
Coordinate Service Entry
Schedule intake appointments with school-based therapists or refer to appropriate access points if a student is not eligible for school-based services.
Manage Intake Documentation
Ensure completion, accuracy, and proper electronic filing of all intake and compliance documentation per operational standards.
Support Compliance Tasks
Collaborate with teams such as Billing, Health Information Management (HIM), and Quality to complete non-billable regulatory tasks and timelines.
Provide Administrative Support
Answer incoming calls, make and document non-billable calls on behalf of school-based staff, and maintain accurate clinical records.
Maintain Service Continuity
Conduct ongoing insurance checks and support paperwork updates to maintain eligibility and access to care throughout treatment.
Resource and Crisis Linkage
Partners with schools and community agencies to connect families with appropriate support, including crisis services when indicated.
Adhere to Ethical and Privacy Standards
Follow organization&rsquo;s privacy, confidentiality, and security policies always and practice within professional ethics, when applicable.
Support Program Operations
Function within Organization&rsquo;s Operational Guidelines and contribute to program quality through routine self-evaluation and adherence to CARF-aligned standards.
Engage in Professional Development
Participate in required training, team meetings, and continuous improvement initiatives to enhance service quality and coordination.
Knowledge, Skills, and Abilities:<ul><li>
Understanding of mental health systems and school-based service models.</li><li>
Strong interpersonal, organizational, and communication skills.</li><li>
Proficiency in documentation, electronic records, and telephonic engagement.</li><li>
Knowledge of community resources and ability to coordinate support services.</li></ul>
Experience and Education Qualifications:<ul><li>
Bachelor&rsquo;s degree in psychology, social work, or a related human services field preferred; High school diploma with relevant experience considered.</li></ul><div><h2 class="jobSectionHeader">
Ready to Apply?</h2>
If you&rsquo;re passionate about helping individuals access the right care at the right time&mdash;and want to be part of a supportive, purpose-driven team&mdash;we encourage you to apply.<h2 class="jobSectionHeader">
Illinois Applicant Notice</h2>
As part of our talent review process, we may use technology&mdash;including AI-assisted tools&mdash;to help organize and review applicant information in relation to role qualifications. These tools support our recruiting team; all hiring decisions involve human review and judgment.
We are an Equal Opportunity Employer and welcome applicants from all backgrounds. We do not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristic.</div>
Position Perks &amp; Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, &amp; more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture &amp; environment that promotes your well-being, values you as human being, and encourages your health and happiness
Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Preferred Family Health Care is a Smoke and Tobacco Free Workplace.</div>

School-Based Navigator (Hybrid | Quincy,IL)

Sun River Health

<div>Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who seek it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Duchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is seeking a Full-time Patient Navigator to support our Washington St. - Poughkeepsie, NY site.
The Patient Navigator identifies individuals and/or members of their families within the target population who are in need of preventive and primary health care services and links them to the services they need. Includes care for: acute; chronic and communicable diseases; dental services; prenatal care and family planning; WIC and other nutrition services; pediatric care and immunizations. Trains and mentors the Patient Representatives Perform other duties as assigned on as needed basis.
Essential Duties and Responsibilities
<ul><li>Consult with medical staff to link patients to services through the provision of ancillaries such as translation, transportation assistance and application assistance.
</li><li>Facilitates patient appointments within different departments of SRH and outside agencies. Follows SRH procedures for referring patients to different departments of SRH and outside agencies, utilizing SRH preferred provider lists.
</li><li>Assist patient in overcoming obstacles that would prevent them from receiving needed referrals.
</li><li>Responsible for facilitating patients to appropriate referred agencies, with specific focus on referrals to specialty care and public health insurance programs, as needed and appropriate; track progress in eCW and alert providers.
</li><li>Answer patient questions to clarify provider instructions, procedures and referral needs.
</li><li>Responsible for transmitting all necessary clinical information available to specialist for referral; obtains consultant reports; obtains consent for release of information.
</li><li>Review open referrals for upcoming medical appointments and provide to clinical team.
</li></ul>Minimum Education Requirement: High school diploma/ GED
 
Minimum Work-Related Experience: 0-2 years
Bilingual Spanish is preferred
Sun River Health is a network of over 40 Federally Qualified Health Centers (FQHCs) providing primary, dental, pediatric, OB-GYN, and behavioral health care to over 245,000 patients annually. With a dedicated staff of 2,000 doctors, nurses, and health care professionals, we pride ourselves on delivering high-quality, affordable care to those who need it most. Sun River Health started in 1975 when four African American mothers spearheaded efforts to open our first health center in Peekskill, New York to deliver accessible, high-quality, affordable services to patients in need no matter their race, religion, income, or insurance status. Today, after 45 years of service, Sun River Health is still delivering on that promise to communities across the Hudson Valley, New York City, and Long Island.
Job type: Full - time
 
 
Pay: $22.00 - $25.47 per hour</div>

Patient Navigator - Washington St. Poughkeepsie

Trinity Health

<div>
 
 Employment Type
 
 
 
 Full time
 
 
 
 Shift
 
 
 
 Day Shift
 
 
 
 Description
 
 
 
 The Health Alliance Clinical Team
 
 ,
 
 is now hiring for an Nurse Patient Navigator to join their wonderful team!
 
 
 The Health Plan &amp; Patient Navigator serves as a critical resource for colleagues and patients by providing care navigation and coordination services within Trinity Health&rsquo;s Colleague Health Plan and Value-Based Care programs. This role ensures members and patients receive high-quality, cost-effective, and clinically appropriate care while reducing fragmentation, improving outcomes, and enhancing the overall experience. The Navigator collaborates with providers, health plans, care teams, and community resources to support population health objectives and value-based performance goals.
 
 
 
 Schedule:
 
 Monday - Friday 8-5
 
 
 <ul>
 <li>
 Hybrid position working both remote and in person, after assigned training period.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Licensed Nurse in the state of Idaho (LPN) at the time of hire.
 </li>
 <li>
 Bachelor&rsquo;s degree in nursing, Human Resources, Healthcare, or related field OR equivalent experience.
 </li>
 <li>
 3+ years in health plans, provider networks, or medical group practices. 5 years clinical experience preferred for licensed roles.
 
 
 </li>
 </ul>
 
 Position Summary And Highlights
 
 
 
 <ul>
 <li>
 Emergency Department (ED) Follow-Up: Conduct timely outreach to patients following ED visits to ensure connection to appropriate in network, follow-up services.
 </li>
 <li>
 Clinical Medical Record Review: Perform comprehensive chart reviews to identify medically necessary network direction and recommendation.
 </li>
 <li>
 Referral Management: Coordinate and monitor referrals to specialists and community resources, ensuring timely appointments and closing referral loops to maintain continuity of care.
 </li>
 <li>
 Care Team Collaboration: Collaborate with providers, insurance companies, utilization management, and care teams to align care delivery and value-based performance goals.
 </li>
 <li>
 Resource and Guidance: Serve as a knowledgeable resource for questions related to appropriate level of care, network utilization, member benefits, and evidence-based clinical guidelines.
 </li>
 <li>
 Validate Member Eligibility: access insurance company portals for real time eligibility and member benefit summaries.
 </li>
 <li>
 Medically Necessary Care: Facilitate review of providers out of network recommendation, assuring services are not available within the payer and or SAHA networks. This leads to either site of care redirect or payer approval or denial of out-of-net network services.
 
 
 </li>
 </ul>
 
 What Will You Do
 
 
 
 <ul>
 <li>
 Maintain comprehensive knowledge of provider networks, care management resources, and community services.
 </li>
 <li>
 Direct members/patients to appropriate providers, programs, and resources, including urgent care vs. emergency department education.
 </li>
 <li>
 Assist in establishing primary care and specialty relationships; educate on network navigation and well-being programs.
 </li>
 <li>
 Conduct outreach following ED visits to ensure timely follow-up and continuity of care.
 </li>
 <li>
 Perform clinical chart reviews to identify medically necessary network direction and recommendations.
 </li>
 <li>
 Coordinate and monitor referrals, ensuring timely appointments and closing referral loops.
 </li>
 <li>
 Collaborate with providers, payers, and care teams to align care delivery with value-based goals.
 </li>
 <li>
 Validate member eligibility and benefits; facilitate authorization processes as appropriate.
 </li>
 <li>
 Identify trends in access or scheduling; report and recommend improvements using data and KPIs.
 </li>
 <li>
 Provide education and feedback to providers on referral patterns and opportunities.
 </li>
 <li>
 Participate in quality improvement initiatives, including data collection and evaluation.
 </li>
 <li>
 Maintain compliance with HIPAA, regulatory requirements, and organizational policies.
 </li>
 <li>
 Serve as an escalation point for member/patient access or care experience issues.
 
 
 </li>
 </ul>
 
 Highlights And Benefits
 
 
 
 When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.
 
 
 <ul>
 <li>
 We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
 </li>
 <li>
 Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
 </li>
 <li>
 We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.
 
 
 </li>
 </ul>
 Visit www.saintalphonsus.org/careers to learn more!
 
 
 
 Ministry/Facility Information
 
 
 
 Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.
 
 
 <ul>
 <li>
 Top 15 Health Systems in the country by IBM Watson Health;
 </li>
 <li>
 The region&rsquo;s most advanced Trauma Center (Level II);
 </li>
 <li>
 Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.
 
 
 </li>
 </ul>
 
 Our Commitment
 
 
 
 Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
</div>

Patient Navigator (LPN)

Access: Supports For Living

At Access: Supports for Living and our Access: Network partners, we help people live the healthiest and fullest lives possible - and we support our staff in doing the same. Across our family of organizations, team members work in mental health, substance use, disability, employment, housing, and family services, doing meaningful work in a collaborative and respectful environment. We offer supportive leadership, opportunities to learn and grow, competitive benefits, and the chance to build a career with purpose. If you’re looking for work that matters and a team that values what you bring, the Access Network is a great place to be.
 
Location: Kingston, NY
 Hours: M-F 930 am to 6 pm
 Rate of Pay: $28.85
 
OVERVIEW OF PRIMARY RESPONSIBILITES: 
The position of Care Navigator (CN) is responsible for working closely with individuals to promote effective connection and collaboration to services. Care Navigators are committed to assisting in removing the barriers to care by identifying critical resources, navigating through health care services, insurance plans, and systems. Care Navigators help individuals "navigate" the maze of insurances, administrative systems and support services. They focus on integrating services around the needs of the individual.
 Effective Care Navigators build working relationships, solve problems, direct to resources, and manage information.
 
PRIMARY FUNCTIONS: 
Primary functions include coordination to improve quality of care through the efficient use of resources and thereby enhancing quality, cost-effective outcomes.
 Core Responsibilities
 <ul>
<li>Act as an advocate and assist in coordination of care to minimize the fragmentation of health care delivery systems.</li>
<li>Gather insurance information.</li>
<li>Assist in navigating the complex healthcare and insurance systems.</li>
<li>Assist in securing health insurance.</li>
<li>Assist with completion of paperwork for the sliding scale fee.</li>
<li>Complete referrals to care management services and other internal and external services as needed.</li>
<li>For referrals to care management (internal) follow up with the individual until a warm hand-off to care management is complete.</li>
<li>Identify and effectively utilize community resources to meet the needs of the member/family. Facilitate access to community resources.</li>
<li>Care across the healthcare continuum and optimize clinical and financial outcomes.</li>
<li>Maintain a working knowledge of payer requirements. Negotiate on behalf of the member for cost-effective, high quality services and to maximize the efficient use of resources.</li>
<li>Serve as a liaison to providers, members and families for coordination of services.</li>
<li>Document all interventions using the Complex Care Management billable documentation.</li>
<li>Work collaboratively as part of a team.</li>
</ul>
Community Engagement and Outreach
 <ul>
<li>Routinely engage with members and potential members in community settings, which may include homes, shelters, community centers, and other public locations, to address barriers to care and directly facilitate service access.</li>
<li>Conduct community-based resource identification and networking to establish and maintain strong partnerships with local organizations.</li>
<li>Represent the organization at community health fairs, meetings, and events to promote services and identify individuals needing care navigation support.</li>
<li>Provide safe and reliable transportation for clients to and from appointments, resource centers, and other essential services as required for care coordination.</li>
</ul>
ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT: 
<ul>
<li>Build strong working relationships with internal and external partners.</li>
<li>Support organizational priorities through adaptability and process improvement.</li>
<li>Contribute to department goals by maintaining open communication and professional collaboration.</li>
<li>Utilize Electronic Health Records and other systems for accurate and timely documentation.</li>
<li>Participate in staff meetings, trainings, and other organizational development initiatives as required.</li>
</ul>
QUALIFICATIONS AND ATTRIBUTES: 
<ul>
<li>Excellent written, verbal and listening abilities. Communicate appropriately and clearly to staff and providers.</li>
<li>Willingness to establish effective working relationships with internal and external providers / resources. Maintain a good working relationship within the department and with other departments.</li>
<li>Ability to manage conflict, stress and multiple simultaneous work demands in an effective and professional manner.</li>
<li>Ability to work well independently, while collaborating with other team members.</li>
<li>Ability and willingness to self-motivate, to prioritize and change processes to improve effectiveness and efficiency. Adapts to changing program or organizational priorities.</li>
<li>Ability to make independent decisions in accordance with established policies and procedures. Decisions and problem solving require a combination of analysis, evaluation and interpretive thinking.</li>
<li>Knowledge of and appreciation for cultural diversity and low literacy issues in care provision.</li>
<li>Computer literacy. Ability to navigate Electronic Health Records and other systems.</li>
<li>Willingness and ability to travel locally and work in various community settings.</li>
</ul>
EDUCATION AND EXPERIENCE: 
Required (one of the following): 
<ul>
<li>Bachelor's Degree in Health and Human Services or related field (major concentration in social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation or recreation therapy, counseling, community mental health, child and family studies, sociology, speech and hearing or other human services field) or</li>
<li>NYS licensure and registration as a Registered Nurse and a bachelor's degree or</li>
<li>Bachelor's level education or higher in any field with five years of experience working directly with highly vulnerable populations (i.e. those with health, behavioral health, substance use issues), or a Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or equivalent experience in behavioral health, human services or other.</li>
<li>Must possess a valid driver's license and maintain a clean driving record for client transportation purposes.</li>
<li>Bilingual English and Spanish speaking preferred</li>
</ul>
Experience: 
<ul>
<li>Two years of experience in linking individuals with SMI, Developmental Disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting</li>
<li>A Master’s degree in a related education field may be substituted for one year of experience.</li>
</ul>
PHYSICAL CHARACTERISTICS: 
These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case.
 <ul>
<li>Must be capable to access all rooms in a 2-story home</li>
<li>Able to work in open space floor plan</li>
<li>Must be capable to move throughout work day</li>
<li>Occasional lifting of &gt; _25+ pounds</li>
</ul>
An Equal Opportunity Employer, including disability and Veterans
 IND2024

CARE NAVIGATOR - CCBHC URGENT CARE

Larry Ham and Associates Physical Therapy

Job DescriptionWe are a small, patient-centered physical therapy clinic looking for a friendly, curious, and highly organized Patient Care Navigator to join our team for full time employment.If you&rsquo;re someone who enjoys talking with people, learning new systems, and solving little puzzles along the way, this role might be for you. Our Patient Care Navigator helps patients schedule care, understand their insurance benefits, and feel welcomed from the moment they contact our clinic.We are happy to train the right person who brings a positive attitude, curiosity, attention to detail, and a genuine interest in helping people.Larry Ham Physical Therapy is a small team that values reliability, kindness with patients, and respectful communication with coworkers.What You&rsquo;ll Do/A Day In The Life<ul><li>Greet patients and create a warm, organized, and calm clinic experience</li><li>Answer phone calls to schedule new and returning patient appointments</li><li>Help verify insurance benefits to allow patients understand their insurance benefits and coverage</li><li>Obtain and track insurance authorizations when needed so visits stay approved and uninterrupted</li><li>Maintain accurate patient records and communication</li><li>Work alongside therapists to keep the clinic organized and running smoothly</li></ul>What We&rsquo;re Looking For<ul><li>Friendly, professional communication skills</li><li>Naturally curious and eager to learn</li><li>Strong attention to detail and organization</li><li>Ability to multitask while staying calm with patients</li><li>Comfortable learning software and insurance systems</li><li>Reliable, punctual and team-oriented</li></ul>Bonus Skills<ul><li>Experience in a medical office or customer service role</li><li>Familiarity with insurance verification or healthcare scheduling</li><li>Interest in healthcare, rehabilitation, or physical therapy</li></ul>Why Join Our Clinic/Benefits<ul><li>Monthly Reimbursement toward individual health insurance</li><li>Paid Time Off and Sick Leave</li><li>Retirement Plan Contribution</li><li>Paid Training and Skill Development with the opportunity to learn insurance verification and small healthcare clinic operations</li><li>Supportive Small-Team Environment where everyone works closely together</li><li>Predictable Clinic Schedule - In Person Work - Currently Clinic is open Mon-Fri</li><li>Meaningful Work helping patients recover and move better</li></ul>Pay: From $18.50 per hourBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Describe a time you had to learn a new system or process quickly.</li><li>How do you stay organized when managing several tasks at once?</li><li>Tell us one small thing you think makes a patient feel welcomed in a healthcare office.</li><li>Please include one thing you're curious to learn about working in a physical therapy clinic.</li></ul>Work Location: In person

Patient Care Navigator - Scheduling & Insurance Support

Apicha Community Health Center

<div><div><div><div><div><div><div><div><div><div>Apicha Community Health Center aims to improve community health by providing access to comprehensive primary care, preventive health services, mental health, and supportive services. The center is dedicated to delivering high-quality, culturally competent services that enhance the quality of life. It also advocates for and offers a welcoming environment for underserved and vulnerable populations. 
Position Summary:
We are seeking a HPAC Patient Navigator. This position conducts outreach to recruit low income, high-risk HIV negative and HIV positive individuals of the Lower East Side and Chinatown into HIV prevention services and primary care, identifies persons with HIV who remain undiagnosed and link them to health care, links and retains persons diagnosed with HIV in care and treatment to maximize virus suppression, to improve their health and prevent further transmission; links and retains persons diagnosed with HIV to health care and get them on anti-HIV therapy to maximize HIV viral suppression so they remain healthy and prevent further transmission; assists in navigating clients to be linked to and maintained in primary care and specialty services, mental health, substance use as well as prevention services; conducts health education activities; conducts HIV/STI screening; assists with testing events and health fairs. This position will work collaboratively with agency staff from various departments, represent the agency at various venues to promote agency services, collect all required data and submit required documents in a timely manner, following agency protocol, and assist with quality assurance and quality improvement (CQI) tasks<div></div> 
The major duties of the position include, but are not limited to:
Outreach and Direct Service<ul><li>
Conducts outreach to recruit low income, high-risk HIV negative and HIV positive individuals of the Lower East Side</li><li>
and Chinatown into HIV prevention services and primary care</li><li>
 Identify persons with HIV who remain undiagnosed and link them to health care</li><li>
 Link and retain persons diagnosed with HIV in care and treatment to maximize virus suppression, to improve</li><li>
their health and prevent further transmission</li><li>
 Link and retain persons diagnosed with HIV to health care and get them on anti-HIV therapy to maximize HIV viral</li><li>
suppression so they remain healthy and prevent further transmission</li><li>
 Assist in navigating clients to be linked to and maintained in primary care and specialty services, mental health,</li><li>
substance use as well as prevention services.</li><li>
 Conducts health education activities</li><li>
 Conduct HIV/STI screening. Assist with testing events and health fairs</li></ul>
Collaboration<ul><li>
Work collaboratively with agency staff from various departments</li><li>
 Represent the agency at various venues to promote agency services.</li></ul>
Compliance<ul><li>
 Collect all required data and submit all required documents in a timely manner, following agency protocol</li><li>
 Assist with quality assurance and quality improvement (CQI) tasks.</li></ul>
Qualifications:<ul><li>
High school diploma/GED with 2 years of working experience required. Some college education with 1 year ofworking experience preferred.</li><li>
Energetic and motivated to achieve the agency mission</li><li>
 Strong socio-cultural identification with the target population or experience in working with target population required.</li><li>
 Ability to recruit from target population required</li><li>
 Ability to work with diverse populations</li><li>
 Ability to work flexible hours including some evenings and weekends</li><li>
 Ability to handle multiple tasks and stressful environment</li><li>
 Fluency in Spanish or Mandarin language is strongly preferred</li><li>
 Ability to use public transportation is required</li><li>
 Ability to communicate well in English required</li><li>
 Ability to use common office computer software (Word, Excel, PowerPoint) required</li><li>
 Ability to work within organizational structure with multi disciplinary team environment required</li><li>
 Ability to provide HIV testing within 30 days of starting work</li></ul><div></div> 
At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few.</div></div></div></div></div></div></div></div></div></div>

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