health services coordinator

Aga Khan Health Services

<div><div><div><div><b>Posted date</b></div> <div>11th June, 2026</div> <div><b>Last date to apply</b></div> <div>18th June, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Diamer</div>
</div><br>
<div><div><b>Category</b></div> <div>Health Care
</div></div><br>
<div><div><b>Type</b></div> <div>Contractual</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>1 years</div></div></div></div>
<br><p></p><div><p><b>About AKHS, Pakistan: </b>The Aga Khan Health Service, Pakistan (AKHS, P), part of the Aga Khan Development Network (AKDN), is one of Pakistan&rsquo;s leading not-for-profit healthcare organizations. AKHS, P delivers quality healthcare services through an extensive network of hospitals, medical centers, health centers, and community-based programs across the country, with a strong focus on innovation, excellence, and patient-centered care.</p>
<p>
Aga Khan Health Service, Pakistan, is looking for a competent <b>Health Facility Coordinator</b> based in <b>District Diamer.</b></p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li>Support the health facility team, including LHVs and vaccinators, in nutrition screening and immunization activities at the health facility</li>
<li>Build and sustain strong coordination with the district EPI and WHO/UNCEF team, project staff, and health facility team to ensure the provision of integrated immunization and nutrition services</li>
<li>Support the field teams in day-to-day activities, ensuring alignment with project objectives and consistency in service delivery across all health facility catchment areas.</li>
<li>Support capacity-building initiatives and training sessions for facility staff on program guidelines, data handling, and integrated service delivery</li>
<li>Monitor and improve service quality by helping the team to adhere to program protocols, providing feedback and support as needed.</li>
<li>Coordinate with health facility staff to ensure timely and high-quality collection and reporting of immunization and nutrition-related data using the project application while ensuring data accuracy and compliance with program requirements.</li>
<li>Provide technical assistance to HF staff on using the digital application.</li>
<li>Generate reports on immunization and nutrition indicators for health facilities and stakeholders</li>
<li>Conduct regular data quality checks to identify and resolve discrepancies.</li>
<li>Ensure availability of equipment, nutrition, and medical supplies at health facilities in coordination with the district coordinator and Nutrition and MCH Officer for uninterrupted service delivery</li>
<li>Ensure proper storage, handling, distribution, and record of nutrition supplies at the health facility</li>
<li>Any other task assigned by the program team</li>
</ul>
<p><b>Qualifications &amp; Experience:</b></p>
<ul>
<li>Diploma in nursing/LHV/midwifery or at least bachelor&rsquo;s degree in social sciences or a related health field</li>
<li>Minimum 6 months to 1year of experience in data collection and reporting, health facility coordination, community health programs, or social mobilization.</li>
<li>Ability to work under pressure with pressing deadlines.</li>
<li>Should be polite, respectful and courteous to the patients, community and to those who are in authority.</li>
<li>Strong organizational, communication, and interpersonal skills.</li>
<li>Ability to speak and understand local languages</li></ul><br>
<p></p>
<p>
Candidates meeting above criteria may apply through <b>www.mansab.org</b> or <b>www.brightspyre.com</b> or submit applications/CVs at <b>Project Office Chilas </b>or <b>Project Office, Gilgit</b>.</p>
<p>
AKHS is committed to reducing our impact on the climate and the environment and has set ourselves the goal of striving for net-zero carbon operations by 2030. All staff are expected to take part in making this a reality. The Health Facility Coordinator, accompanied with his/her Line Manager is expected to identify and understand which aspects of his/her work have the most impact on the environment, and define tasks, work, and personal goals within his/her work plan to reduce these impacts and bring AKHS closer to net zero.</p>
<p>
Interested candidates meeting the criteria can apply latest by <b>June 18, 2026</b></p></div><p></p>

Health Facility Coordinator

Florida Memorial University

<div><div><div>The <b>Clinical Services Coordinator</b> serves as an essential member of University Counseling Services, helping students access care while ensuring the efficient daily operations of the counseling center. This customer-centric role is responsible for supporting student wellness initiatives, coordinating intake and referral processes, maintaining confidential records, and assisting with campus-wide mental health programming. The Clinical Services Coordinator must demonstrate professionalism, empathy, and sound judgment when handling sensitive and confidential matters. The individual is a member of the Division of Student Affairs staff reporting directly to the Director of University Counseling Services.</div></div><div><div><b>
Essential Functions:</b></div></div><div><div><b>
Student Support and Intake Services</b></div></div><ul><li><div>
Welcome and assist students seeking counseling and wellness services.</div></li><li><div>
Conduct initial screenings and intake processes under the supervision of licensed counseling staff.</div></li><li><div>
Coordinate student appointments, referrals, and follow-up services.</div></li><li><div>
Provide wellness check-ins and support to students experiencing academic, personal, or social challenges.</div></li><li><div>
Maintain appropriate communication with students regarding counseling services and available campus resources.</div></li></ul><div><div><b>
Counseling Center Operations</b></div></div><ul><li><div>
Maintain confidential student records in compliance with applicable federal, state, and institutional regulations.</div></li><li><div>
Manage scheduling systems, office operations, and client communications.</div></li><li><div>
Assist with data collection, assessment reporting, and service utilization tracking.</div></li><li><div>
Support crisis response protocols and coordinate referrals under the guidance of licensed professionals.</div></li><li><div>
Prepare reports and documentation to support departmental assessment and accreditation efforts.</div></li><li><div>
Ensure accurate and timely recordkeeping for counseling services and outreach initiatives.</div></li></ul><div><div><b>
Campus Wellness Programming</b></div></div><ul><li><div>
Assist with the planning, coordination, and implementation of mental health awareness programs, workshops, and outreach initiatives.</div></li><li><div>
Collaborate with faculty, staff, and campus departments to promote student wellbeing and holistic development.</div></li><li><div>
Support campus-wide wellness campaigns and prevention programming.</div></li><li><div>
Represent University Counseling Services at university events, orientations, resource fairs, and student engagement activities.</div></li></ul><div><div><b>
Administrative Support</b></div></div><ul><li><div>
Respond to students, faculty, staff, and community partners in a timely and professional manner.</div></li><li><div>
Assist with departmental projects, special events, and university committees as assigned.</div></li><li><div>
Contribute to the overall success of the department by performing all other duties and responsibilities as assigned.</div></li><li><div>
Meet regularly with the Director of University Counseling Services to provide updates and establish ongoing communication.</div></li></ul><div><div><b>
Knowledge, Skills, and Abilities:</b></div></div><ul><li><div>
Ability to handle sensitive and confidential information with the highest level of professionalism and discretion.</div></li><li><div>
Demonstrate strong interpersonal, organizational, and communication skills.</div></li><li><div>
Ability to establish and maintain positive working relationships with students, faculty, staff, and community partners.</div></li><li><div>
Knowledge of student development principles, mental health resources, and helping professions preferred.</div></li><li><div>
Ability to manage multiple priorities and projects in a fast-paced environment.</div></li><li><div>
Strong problem-solving, critical thinking, and decision-making skills.</div></li><li><div>
Commitment to diversity, equity, inclusion, and student success.</div></li><li><div>
Proficiency in Microsoft Office Suite and electronic record management systems.</div></li><li><div>
Ability to work independently while functioning effectively as part of a collaborative team.</div></li></ul><div><div><b>
Minimum Requirements:</b></div></div><ul><li><div>
Bachelor&rsquo;s degree in Social Work, Psychology, Human Services, Counseling, Sociology, or a related field.</div></li><li><div>
Minimum of one (1) year of experience in counseling support services, case management, student affairs, healthcare, social services, or a related helping profession preferred.</div></li><li><div>
Demonstrated commitment to student wellbeing and service.</div></li><li><div>
Ability to perform multiple tasks simultaneously while maintaining attention to detail.</div></li><li><div>
Willingness to work occasional evening and weekend hours as needed.</div></li></ul><div><div><b>
Preferred Qualifications:</b></div></div><ul><li><div>
Experience in case management, counseling support, behavioral health, higher education, or social services.</div></li><li><div>
Interest in pursuing a Master of Social Work (MSW), Counseling, or related graduate degree.</div></li><li><div>
Experience working with diverse populations in a college or university setting</div></li></ul><div><div><b>
Pre-Employment Requirements:</b></div></div><ul><li><div>
Criminal background check</div></li></ul><div><div><b>
Florida Memorial University is an Equal Employment Opportunity Employer. </b>In compliance with the American Disabilities Act (ADA), those functions of the job that are identified as essential are required to be performed with or without reasonable accommodations. Requests to facilitate the performance of essential functions will be given careful consideration.</div></div></div>

CLINICAL SERVICES COORDINATOR

OCEANS HEALTHCARE

<p></p><div><p>Louisiana Behavioral Health is a partnership between Ochsner LSU Health Shreveport and Oceans Healthcare, two Louisiana-based providers leading the transformation of behavioral health care through evidence-based, patient-centered treatment for adolescents, adults and seniors.</p>
<p></p>
<p>The Health Information Management Coordinator (HIM Coordinator) provides coordination of Health Information Process under the direction of a RHIA and/or Director. Prepare and maintain accurate medical records information according to established procedures within a medical records unit. Uses appropriate communication skills and knowledge of age/disability cultural diversity and provides emergency response, referred and assistive. All duties to be done in accordance with Joint Commission, Federal and State regulations, Oceans Mission, policies and procedures and Performance Improvement Standards.</p><br>
<p></p>
<p>Essential Functions:</p>
<div><ul><li>Manages all health information responsibilities including patient record maintenance, ensuring that appropriate medical record components are completed accurately by medical staff and filed properly and timely in accordance with various accrediting agencies and established institution policies and procedures.</li></ul>
<ul><li>Assures timely completion, integrity and authenticity of medical records; places discharged charts in accepted chart order; scans documents into system to be sent up for billing; backs up HIM information for safety; notifies the RHIA/Director and Administrator deviations of accepted practices.</li></ul>
<ul><li>Gathers, receives and monitors all information on in-coming patients in accordance with standard policies and procedures.</li></ul>
<ul><li>Ensures all transcribed records are complete, correct and placed on patient records.</li></ul>
<ul><li>Accurately releases information in timely manner.</li></ul>
<ul><li>Assures immediate access of any chart of any particular type of chart using acceptable filing, coding and deficiency tracking.</li></ul>
<ul><li>Communicates with RHIA/Director regarding issues related to releasing protected health information; communicates concern and diagnosis to other departments for completion of financial processes.</li></ul>
<ul><li>Maintains an accurate and efficient filing system.</li></ul>
<ul><li>Sends completed records to offsite storage facility for storage once complete.</li></ul>
<ul><li>Performs other duties and projects as assigned.</li></ul>
</div>
<p><b>Requirements</b></p><p>
A high school diploma required. Additional training in Health Information Management department functions or 1-3 years of Health Information Management department experience preferred.</p>
<p>Must be able to communicate effectively, be assertive in dealing with requests, and be highly organized. Demonstrates confidence and decision making skills. Computer literacy. Must have strong verbal and written skills. Has the ability to work well with others and to communicate with other departments effectively. Must be well organized, flexible and responsible. Must successfully complete CPR certification and an Oceans approved behavioral health de-escalation program.</p>
<p>Subject to many interruptions. Occasional pressure due to multiple calls and inquiries. This position can be high paced and stressful; must be able to cope mentally and physically to atmosphere. Work requires spending approximately 90% or more of the time inside a building that offers protection from weather conditions but not necessarily from temperature changes.</p></div>

Health Information Management Coordinator

Brown University Health

<div><ul><li>Job ID: JR-107228
</li><li>Entity: Saint Annes Hospital
</li><li>Location Name: Saint Annes Hospital
</li><li>City, State: Fall River, MA
</li><li>Work Type: PART TIME
</li><li>Hours Per Week: 32
</li><li>Shift: Evening
</li><li>Posted Date: 6/12/2026
</li></ul><div><h2 class="jobSectionHeader"><b>SUMMARY</b></h2>
<p>
Cross-trained in the role of Health Unit Coordinator and Nursing Assistant based on the needs of the department.</p>
<p>
Responsibilities are a combination of providing direct care and technical assistance to the RN and M.D. and performing a variety of computer, clerical, scheduling, and supply functions necessary for the operation of the department. Brown University Health employees are expected to successfully role model the organization's values of <b>Compassion</b>, <b>Accountability</b>, <b>Respect</b>, and <b>Excellence</b> as these values guide our everyday actions with patients, customers, and one another.</p>
<p>
In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:</p>
<ul>
<li>Instill Trust and Value Differences</li>
<li>Patient and Community Focus and Collaborate</li>
</ul><h2 class="jobSectionHeader"><b>KEY RESPONSIBILITIES</b></h2>
<ul><li>Assembles and labels charts for incoming patients</li>
<li>Transcribes physicians orders in an accurate, neat, and timely manner</li>
<li>Notifies Patient Care Manager of any lack of information on orders</li>
<li>Accurately enters all orders from Lab, X-Ray, etc. into computer</li>
<li>Assures that each order on physician's order sheet and kardexes have corresponding number from computer</li>
<li>Secures records from previous admission as necessary</li>
<li>Prepares chart for transfer and secures photocopies as needed</li>
<li>Prepares chart for discharge and assures that chart is complete</li>
<li>Notifies Patient Care Manager of any lack of documentation at time of discharge</li>
<li>Enters discharge into the computer when patient has left unit</li>
<li>Lists all new admissions, diets, changes, or discharges on kardexes and enters necessary information into computer</li>
<li>Returns to Pharmacy all medications that RN has removed from cassette at discharge</li>
<li>On a daily basis, checks medication supplies, obtains necessary meds from Pharmacy and supplies from CSR</li>
<li>Notifies appropriate physicians of any consultations, discharges, transfers, or expirations</li>
</ul><h2 class="jobSectionHeader"><b>REQUIRED QUALIFICATIONS</b></h2>
<ul><li>Minimum of one year working in a hospital setting preferred; or a student nurse who has completed two years of nursing school</li>
<li>Medical secretary experience and knowledge of medical terminology preferred</li>
<li>Bilingual a plus</li>
</ul><h2 class="jobSectionHeader"><b>EDUCATION</b></h2>
<ul><li>High School diploma or GED</li>
</ul><h2 class="jobSectionHeader"><b>Pay Range</b></h2>
<p>
$17.77-$25.88</p>
<h2 class="jobSectionHeader"><b>
Location</b></h2>
<p>
Saint Annes Hospital - 795 Middle Street Fall River, Massachusetts 02721</p>
<h2 class="jobSectionHeader"><b>
Work Type</b></h2>
<p>
3p-11:30p; Every other Weekend/Holiday</p>
<h2 class="jobSectionHeader"><b>
Work Shift</b></h2>
<p>
Evening</p>
<h2 class="jobSectionHeader"><b>
Driving Required</b></h2>
<p>
No</p>
<h2 class="jobSectionHeader"><b>
Union</b></h2>
<p>
1199 Seiu United Healthcare Workers East</p>
<p><i>
Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.</i></p></div></div>

SAH Health Unit Coordinator

Grand Traverse Band Of Ottawa And Chippewa Indians

<div><p><b>SUMMARY</b></p><p>
The Behavioral Health Services Clinical Coordinator/Program Director, under the direction of the Behavioral Health Supervisor, will implement and coordinate all intake activities related to Behavioral Health Services. This position will provide confidential casework services to clients dealing with addictions and behavioral health needs. This position will be responsible for working collaboratively with multiple programs and agencies to ensure the highest level of care and access to services for clients to implement evidence-based and culturally integrated-prevention approaches to build resiliency, sobriety, promote mental and behavioral health, and increase self-sufficiency This position will assess mental status through interviews or observations, and then referring and coordinating to the appropriate services. This position may also be required to provide crisis support to patients who are a danger to themselves or others. This position will be responsible for maintaining data that captures qualitative and quantitative information for the clients' health record. This position is responsible for assigned Behavioral Health grants and requirements. This position serves as back-up to Case Manager positions to ensure continuity of care for client needs.</p><p><b>
MINIMUM QUALIFICATIONS</b></p><ul><li>
Associate degree in Social Work, Psychology, Criminal Justice, or related human services field required.</li><li>
A minimum of three years' experience in office administration required.</li><li>
A minimum of two years' experience in electronic records management required.</li><li>
A minimum of one year experience substance abuse treatment, recovery, and mental health services required.</li><li>
Must have a valid unrestricted driver license and be insurable by the GTB insurance carrier.</li></ul><p><b>
ESSENTIAL DUTIES AND RESPONSIBILITIES</b></p><ul><li>
Acts as first line of contact for Behavioral Health Services intake, operations, and insurance verification.</li><li>
Participate in planning, scheduling, hosting, and close-out reporting for BHS events and collaborations.</li><li>
Maintaining and ordering general office supplies; retrieving daily mail, postage and shipping for BHS department.</li><li>
Provides case management assistance for client services, including treatment, and grant program services and reporting.</li><li>
Responds to medical requests for client records.
</li><li>Review provider notes tin digital files to ensure that all services rendered are in compliance for accreditation and ready for third party billing.</li><li>
Provide feedback to the Providers on errors in EHR software for compliance, auditing, reporting, and billing purposes</li><li>
Identify opportunities for work process improvements; works with staff on strategies to improve front end related issues.</li><li>
Liaison with third party biller for BHS billing.</li><li>
Perform all program director duties associated with any assigned grants; if not a certified program director, then complete Program Director training at first available offering.</li><li>
Responsible for maintaining a quality care and case documentation in a manner consistent with department policies and procedures, the Grand Traverse Band (GTB) Behavioral Health policies/procedures, State Licensure, Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation, as well as the ethical standards of the helping professions adhering to confidentiality as stated in Code of Federal Regulations (CFR) 42 Part 2.
</li><li>Attend all mandatory trainings and technical assistance meetings sponsored by the funding agency.</li><li>
Complete factual assessments and determine program shortcomings (if any), their underlying causes, and determine measures required to prevent their recurrence.</li><li>
Assure that the safety and well-being of the client, community member, staff, and volunteers is the highest priority.</li><li>
Respond to critical situations, provide crisis support to clients within established or defined timeframes.</li><li>
Develop and maintain digital client files according to program, funding sources, local, state, federal, tribal codes, laws, and/or requirements.</li><li>
Complete assessments with clients to determine individual strengths and needs and make appropriate recommendations based upon assessment results.</li><li>
Evaluate office, client living environments, and community-based situations for client and/or worker safety and follow best practices when working in a potentially dangerous or volatile environment.</li><li>
Knowledge of and adherence to the Grand Traverse Band Codes, Indian Child Welfare Act, the Michigan Indian Family Preservation Act, department policies and procedures, local, state, federal, tribal codes, laws, and/or requirements and work within best practices.</li><li>
Maintain current certifications in CPR, First Aid, Recipient Rights, and Mental Health First Aid.</li><li>
Locate appropriate resources and make appropriate referrals, assist clients and/or their families with completing forms for various local, state, federal, and tribal social services.</li><li>
Coordinate with other departments and outside agencies or organizations for social service programs to provide outreach to clients and their families to maximize operational effectiveness, services, and support to the community and public served.</li><li>
Mandated reporting to supervisor and authorities.</li><li>
Prepare, coordinate, facilitate education, support groups, and/or informational articles to the community, other departments; and/or serve on projects and committees as assigned.</li><li>
Complete program specific paperwork, itineraries, logs; monthly, quarterly, annual narrative and statistical reports for Tribal Manager, Tribal Council, funding agencies, and other community partnerships within established or defined timeframes.</li><li>
Participate in staff meetings, team meetings, case related activities such as case consultations, court hearings, pre-hearing conferences, in-service trainings, etc.</li><li>
Knowledge of and adherence to the highest level of confidentiality on all matters involving clients and families being served or visiting Human Services, Anishinaabek Family Services (AFS), and Behavioral Health Services (BHS) offices, as outlined in the Code of Federal Regulations 42 Part 2, Health Insurance Portability Accountability Act (HIPAA), the Grand Traverse Band Codes, Personnel Policy, and/or other regulatory agency.
</li><li>Other duties as assigned.</li></ul><p><b>
OTHER SKILLS AND ABILITIES</b></p><ul><li>
Make competent and immediate decisions regarding the welfare of clients and/or staff who are at imminent risk of harm using good sound judgment.</li><li>
Must be able to handle, and/or redirect potentially hostile clients, family members, and/or other inappropriate adversarial situations.</li><li>
Must be able to work in high stress environment, handle difficult situations, and maintain objectivity.</li><li>
Must be able to establish appropriate boundaries with clients and families.</li><li>
Demonstrated knowledge of the physical, psychological, and psychosocial effects of Mental and Behavioral Health. Grief, Substance Abuse, Abuse Issues, and Historical Trauma on the individual and family relative to the Native American Population.</li><li>
Ability to quickly evaluate alternatives and decide on a plan of action; use judgment and emotional intelligence in identifying and selecting the most appropriate procedures to use, and/or follow in determining which of several established alternatives to use.</li><li>
Recognize problems or deviations from normal procedures and consult with supervisors to create a plan and/or solution; situations not covered by precedents or guidelines are referred to a supervisor.</li><li>
Demonstrate, according to the seven grandfather teachings, a commitment to cultural programming by learning of cultural teachings, participating in, and coordinating cultural activities for clients, providing continuous support for the enhancement of the culture, language, and traditions.
</li><li>Demonstrate sensitivity to the needs of others, open-minded to individuals' needs, situation, and specific background and/or culture.</li><li>
Demonstrate active listening skills, such that the clients' needs, issues and/or problems are heard and addressed.</li><li>
Must be able to travel; must be flexible and available to work various shifts, on-call, after hours, weekends, and holidays on a rotating and/or emergency basis.</li><li>
Must be able to communicate effectively, have excellent oral and written verbal communication skills with a diverse range of audiences and settings, with the ability to prepare clear, concise, thorough, meaningful, and grammatically correct written reports and/or other written documents.</li><li>
Must have good time management, prioritization, follow-up, follow-through, and organizational skills with the ability to plan, prioritize, and manage workload to meet goals and needs in a timely manner.</li><li>
Excellent interpersonal skills and ability to work in a professional and courteous manner, sustaining professionalism under duress, and maintaining positive working relationships and communication with internal and external contacts.</li><li>
Basic knowledge of business, budgeting, accounting, purchasing, and planning.</li><li>
Proficiency in computers using Microsoft Windows Operating System, Office Suite, and Outlook; Google Workspace (Docs, Sheets, Slides, etc.) and proper use of other office equipment.</li></ul><p><b>
EDUCATION and/or EXPERIENCE</b></p><ul><li>
Associate degree in Social Work, Psychology, Criminal Justice, or related human services field required.</li><li>
Bachelor's degree in Social Work, Psychology, Criminal Justice, or related human services field preferred.</li><li>
A minimum of three years' experience in office administration required.</li><li>
A minimum of two years' experience in electronic records management required.</li><li>
A minimum of one year experience substance abuse treatment, recovery, and mental health services required.</li><li>
Trainer certification for suicide prevention, naloxone administration, and/or adult life skills preferred.</li></ul><p><b>
DRIVING REQUIREMENTS</b></p><p>
Must have and maintain a valid unrestricted Driver's License and insurable by the GTB insurance carrier.</p><p><b>
SUPERVISORY RESPONSIBILITIES</b></p><p>
No supervisory responsibilities for this position.</p><p><b>
EQUIPMENT TO BE USED</b></p><p>
General office equipment such as computers, copiers, fax machine, phone system, etc.</p><p><b>
TYPICAL PHYSICAL DEMANDS</b></p><p>
Involves sedentary work, with some lifting, reaching, walking, and lifting heavy objects, up to 50 pounds. Also requires manual dexterity to operate office equipment, keyboarding, etc. Should have corrected normal range of hearing and sight.</p><p><b>
TYPICAL MENTAL DEMANDS</b></p><ul><li>
The work environment could present out-of-the-ordinary job risks; there could be a risk for the safety of the worker and clients. There could be a risk of liability against the worker due to the nature of the position and clientele.
</li><li>During the delivery of services, you may be working with clients who may have HIV, Hepatitis A, Hepatitis B, Hepatitis C, as well as other infectious diseases.</li><li>
Some assignments will involve clients who are or were victims of crime, recovering from physical, sexual, and emotional abuse with the potential to exhibit violent, suicidal, or abusive behaviors.</li></ul><p><b>
WORKING CONDITIONS</b></p><ul><li>
Normal office environment with anticipated automobile travel for client visits in the six-county service area. Some work to be performed in the three GTB satellite offices (Traverse City, Charlevoix, and Benzie). Position may require flexible schedule, events, conferences, and trainings outside normal working hours.</li><li>
May also provide services at schools, in hospitals, jails, and other locations in the six county service areas. At times, these services are provided collaboratively with other internal and external professionals.</li></ul><p><b>
COMMENTS</b></p><p>
Native American Preference will apply. Must be willing and able to pass a criminal history background check with no felonies or serious misdemeanors and a drug and alcohol urinalysis as a condition of employment. Adherence to strict company policy regarding confidentiality is a must.</p><p><i>
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. * </i><i>Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Director of Human Resources.</i></p></div>

Behavioral Health Clinical Coordinator/Program Director

Highmark Health

<div><h2 class="jobSectionHeader"><b>Company :
</b></h2>Highmark Inc.
<h2 class="jobSectionHeader"><b>Job Description :
</b></h2><p><b>JOB SUMMARY
</b></p><p></p><p>This job serves as the single point of contact for members to coordinate all of the member&rsquo;s care needs across the various service delivery systems and community supports. This is a full-time community-based position requiring frequent travel within the assigned territory in DE. A significant portion of this role involves working directly with members in their homes and also requires providing case management services within nursing facility settings. The incumbent will travel to members&rsquo; homes, nursing facilities, and other community-based settings for individuals enrolled in DSHP Plus LTSS and DSNP.
</p><p></p><p><b>ESSENTIAL RESPONSIBILITIES
</b></p><ul><li><p>Conduct regular in-home and nursing facility visits: Travel to members&rsquo; homes, nursing facilities, and other community-based settings to complete face to face needs assessments with subsequent telephonic contact with the member in accordance with state and national guidelines, policies, procedures, and protocols. This includes actively working within the nursing facility environment and participating in NF care plan conferences to ensure member needs are met.
</p></li><li><p>Assess, plan, coordinate, implement and evaluate care for eligible members with chronic and complex health care, social service and custodial needs in a nursing facility or home and community-based care setting.
</p></li><li><p>Coordinate care across the continuum of services and assisting members physical, behavioral, long term services and supports (LTSS), social, and psychosocial needs in the safest, least restrictive way possible while considering the most cost-effective way to address those needs. This includes ensuring appropriate care transitions between home, community, and community-based care settings.
</p></li><li><p>Authorize LTSS services based upon completion of a comprehensive needs assessment. Coordinate HCBS services, Medicaid and DSNP benefits and assess appropriateness of care and services in community.
</p></li><li><p>Facilitate transitions to alternate care settings such as hospital to home, nursing facility to community setting using an integrated care team to address the member&rsquo;s specific needs.
</p></li><li><p>Educate members or caregivers regarding health care needs, available benefits, resources and services including available options for long term care community or facility-based service delivery.
</p></li><li><p>Provide education, resources, and assistance to help members achieve goals as outlined in their plan of care and to overcome obstacles to achieving optimal care in the least restrictive environment.
</p></li><li><p>Develop individualized care plans in conjunction with members or caregivers to identify services to meet the member&rsquo;s specific needs, and goals.
</p></li><li><p>Identify resources needed for a fully integrated care coordination approach including facilitating referrals to special programs such as Disease/Chronic Condition Management, Behavioral Health, and Complex Case Management.
</p></li><li><p>Collaborate with the member's health care and service delivery team including the physical, behavioral health providers, ICT, and discharge planners, to coordinate the care needs and community resources for the member to maintain the member in the least restrictive safe environment possible.
</p></li><li><p>Assist members in developing, implementing and amending a back-up plan for gaps in provider coverage.
</p></li><li><p>Ensure approved support services are being provided as outlined in the plan of care.
</p></li><li><p>Evaluate the effectiveness of the service plan and making appropriate revisions as needed in accordance with per policy &amp; procedures and state contractual requirements.
</p></li><li><p>Assist members in overcoming obstacles to optimal care through connection with community resources, including communicating with providers and formulating an appropriate action plan.
</p></li><li><p>Document all case management services and intervention in the electronic health record.
</p></li><li><p>Adhere to all company, State and Federal requirements related to privacy practices, HIPAA, and quality performance standards.
</p></li><li><p>Perform other duties as assigned/requested.
</p></li></ul><p></p><p><b>QUALIFICATIONS
</b></p><p></p><p><b>Required
</b></p><ul><li><p>Bachelor's degree in Social Work or in health, human, or education services and 3 years of experience in long-term care, home health, hospice, public health, or assisted living <b>OR
</b></p></li><li><p>Master&rsquo;s degree in Social Work or in health, human, or education services and 1 year of experience in long-term care, home health, hospice, public health, or assisted living <b>OR
</b></p></li><li><p>Current State RN or LPN licensure OR Current multi-state licensure through the enhanced Nurse Licensure Compact (eNLC) and 2 years of experience in long-term care, home health, hospice, public health, or assisted living <b>OR
</b></p></li><li><p>A high school degree or equivalent and three years of qualifying experience with case management of the aged, including management of behavioral health conditions, or persons with physical or developmental disabilities, or HIV/AIDS population.
</p></li></ul><p></p><p><b>Substitutions
</b></p><ul><li><p>None
</p></li></ul><p></p><p><b>Preferred
</b></p><ul><li><p>One year in home clinical or case management experience
</p></li><li><p>Certified Case Manager (CCM)
</p></li><li><p>Licensed Bachelors Social Worker (LBSW)
</p></li><li><p>Licensed Masters Social Worker (LMSW)
</p></li><li><p>Licensed Clinical Social Worker (LCSW)
</p></li><li><p>Experience working with HIV/AIDS population
</p></li><li><p>Experience working with behavioral health population
</p></li><li><p>Experience working with developmental disabilities population
</p></li><li><p>Medicare and Medicaid experience
</p></li><li><p>Managed care experience
</p></li></ul><p></p><p><b>SKILLS
</b></p><ul><li><p>Working flexible hours to meet member&rsquo;s needs
</p></li><li><p>Proficiency in PC-based word processing and database documentation (Word, Excel, Internet, Outlook)
</p></li><li><p>Reliable transportation daily to be able to travel within assigned territory
</p></li><li><p>Ability to meet regulatory deadlines.
</p></li><li><p>Has a dedicated home work space used only for business purposes and is able to comply with all telecommuter policies.
</p></li><li><p>Experience in geriatric special needs, behavioral health, home health
</p></li><li><p>Understanding of the importance of cultural competency in addressing targeted populations.
</p></li><li><p>Experience with electronic documentation system(s)
</p></li><li><p>Experience with cost neutrality and budgeting
</p></li></ul><p></p><p><b>Language (Other than English):
</b></p><p>None
</p><p></p><p><b>Travel Requirement:
</b></p><p>25% - 50%
</p><p></p><p><b>PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS
</b></p><p></p><p><b>Position Type
</b></p><p>Works From Home
</p><p></p><p>Teaches / trains others regularly
</p><p>Occasionally
</p><p></p><p>Travel regularly from the office to various work sites or from site-to-site
</p><p>Occasionally
</p><p></p><p>Works primarily out-of-the office selling products/services (sales employees)
</p><p>Never
</p><p></p><p>Physical work site required
</p><p>Yes
</p><p></p><p>Lifting: up to 10 pounds
</p><p>Constantly
</p><p></p><p>Lifting: 10 to 25 pounds
</p><p>Occasionally
</p><p></p><p>Lifting: 25 to 50 pounds
</p><p>Rarely
</p><p></p><p><b><i>Disclaimer: </i></b><i>The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
</i><br>
<br>
<b><i>Compliance Requirement </i></b><i>: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
</i><br>
<br>
<i>As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company&rsquo;s Handbook of Privacy Policies and Practices and Information Security Policy.
</i><br>
<br>
<i>Furthermore, it is every employee&rsquo;s responsibility to comply with the company&rsquo;s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.
</i></p><p><b>Pay Range Minimum:
</b></p>$72,700.00
<p></p><p><b>Pay Range Maximum:
</b></p>$116,600.00
<p></p><p><i>Base pay is determined by a variety of factors including a candidate&rsquo;s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
</i></p><p></p><p>Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
</p><p></p><p>We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.
</p><p></p><p>For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org
</p><p></p><p>California Consumer Privacy Act Employees, Contractors, and Applicants Notice</p></div>

Case Manager Long-term Care - (Delaware)

US Department of Veterans Affairs

Advanced Medical Support Assistant

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