health services manager

AbbVie

<div><b>Company Description</b><p><br>
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas &ndash; immunology, oncology, neuroscience, and eye care &ndash; and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.</p><b><br>
Job Description</b><p><b><i><br>
Position Summary</i></b></p><p>
The Health Technology Assessment (HTA) &amp; Health Economics Manager is a key strategic role within AbbVie, responsible for leading health economic and HTA activities to support patient access to AbbVie&rsquo;s innovative medicines. The role works in close partnership with affiliate cross-functional teams, area, global and the senior leadership team to shape evidence-based reimbursement, and market access strategies.</p><p><b><i>
Key Responsibilities</i></b></p><p><b>
HTA &amp; Market Access Strategy:</b></p><ul><li>Lead the development and execution of local HTA and health economic strategies across current AbbVie portfolio and future pipelines.</li><li>Support MA team in adapting global value propositions into locally relevant payer and HTA value narratives.</li><li>Provide strategic input into pricing, reimbursement, and access decisions.</li><li>Support senior leadership with evidence-based insights.</li></ul><p><b>
 Health Economic Evidence Generation:</b></p><ul><li>Lead and oversee development of health economic models with the support of MA team and BT.</li><li>Ensure methodological robustness and compliance with HTA standards.</li><li>Identify evidence gaps and propose RWE / HEOR initiatives.</li></ul><p><b>
HTA Submissions &amp; Dossier Management:</b></p><ul><li>Lead preparation and submission of HTA dossiers.</li><li>Manage responses to HTA body questions.</li><li>Monitor outcomes and refine strategies.</li></ul><p><b>
 Cross-Functional &amp; Leadership Collaboration:</b></p><ul><li>Partner with Market Access, Medical, Regulatory, Commercial, and Finance teams.</li><li>Collaborate with area HEOR and Global HTA/HEOR teams.</li><li>Present HTA insights into BT and senior leadership.</li></ul><p><b>
External Stakeholder Engagement:</b></p><ul><li>Support and lead external engagement with HTA bodies, payers, and academic experts.</li><li>Stay updated on HTA policies and trends.</li></ul><p><b>
Project &amp; Vendor Management:</b></p><ul><li>Manage HTA projects, timelines, budgets, and vendors.</li></ul><b><br>
Qualifications</b><p><b><br>
Required Qualifications:</b></p><ul><li>
Bachelor&rsquo;s degree in pharmacy</li><li>
 Master&rsquo;s degree in health economics / Pharmacoeconomics or Health Technology Assessment (HTA)</li><li>
3&ndash;5 years experience in HTA and/or Health economics</li><li>
Strong analytical, modelling and project management skills</li></ul><p><b>
Preferred Qualifications:</b></p><ul><li>
Multinational pharma experience</li><li>
Strong knowledge of RWE methodologies and HTA guidelines</li><li>
Experience applying AI tools in Pharmacoeconomic and economic modelling</li><li>
Solid understanding of the Saudi healthcare system and reimbursement landscape</li></ul><br>
<b>
Additional Information</b><div></div><p><br>
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.</p><p>
US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><p>
US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><p>
https://www.abbvie.com/join-us/reasonable-accommodations.html</p></div>

Health Technology Assessment & Health Economics Manager

State of Washington

<div><div><div><h2 class="jobSectionHeader"><b>Description</b></h2></div>
<p></p><div><div><b>Pharmacy Operations Manager</b></div><div>
Maple Lane Corrections Center<br>
 Centralia, WA.</div><div><b>
Annual salary: </b>$111,324.00-$123,816.00</div><div><b>
Monthly salary: </b>$9,276.00-$10,318.00</div><div><b>
Schedule: </b>8:00am-4:30pm (0800-1630) Monday-Friday (Sat/Sun off)</div><div></div><div><br>
The Department of Corrections is seeking a highly motivated and qualified Pharmacy Operations Manager for the Maple Lane Corrections Center located in Centralia, WA.</div><div></div><div><br>
The Health Services Division is responsible for ensuring that individuals incarcerated in the Washington State Department of Corrections have consistent access to constitutionally mandated basic healthcare. Health Services is responsible to ensure that services provided meet regulatory requirements, industry standards, all applicable state and federal laws, and Department specific policies and procedures.</div><div></div><div><br>
DOC health care is provided through a complex statewide prison health system that encompasses a broad spectrum of health care services, to include full screening, infection control, chronic and acute medical management, pharmacy, emergency, specialty, mental health and dental care. Health Services must ensure complete, appropriate health documentation to include health records and electronic data that accurately track individual patient health and DOC health service provision.</div><div></div><div><br>
This position manages the DOC Central Pharmacy and Statewide Health Records Office and oversees Health Services documentation quality.</div><div><br>
The mission of the Department of Corrections is to 'improve public safety by positively changing lives&rsquo;. For additional information visit our website at doc.wa.gov</div><div></div><b><br>
COMPLETED APPLICATION PACKET WILL INCLUDE:</b><ul><li>
A detailed resume</li><li>
A cover letter</li></ul><div><i><br>
Application assessment will be ongoing; the hiring authority reserves the right to offer the position at any time during the recruitment process. It&rsquo;s the applicant's advantage to apply as early as possible. This recruitment could be used to fill multiple permanent or non-permanent positions.</i></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Duties</b></h2></div>
<p></p><div><div>This position manages the central pharmacy, ensuring the timely provision of nearly 500,000 prescriptions, and the oversight of 30 million dollars&rsquo; worth of medications processed through the pharmacy annually. This positions oversees the Statewide Health Records system, ensuring department adherence to regulatory requirements, clinically appropriate documentation expectations, and adherence to protected health information standards. This positions coordinates pharmacy and statewide health records quality objectives and initiatives, audits policy and regulatory compliance, assist with the development of effective corrective action strategies, analyze statewide trends, reports outcomes, identifies gaps, and propose solutions. This position regularly reviews, updates, and interprets policies applicable to Health Services to ensure that goals and requirements are clear, consistent, and operationally achievable. This position contributes to the agency&rsquo;s mission to improve public safety by overseeing a timely and accurate provision of prescribed medications, the quality of patient health records system, and auditing facility compliance with health services pharmacy policies and procedures, which directly impacts the safety of each patient, impacts patient behavior in prison, and enhances the potential for successful reentry upon release.</div><div></div><div><b><br>
The primary responsibilities, assigned work duties and tasks of the position are as follows:</b></div><div></div><div><b><br>
Manage Central Pharmacy Operations:</b></div><ul><li>
Utilized advanced management skills to develop strategic plans to ensure legal and optimum use of DOC resources to include physical, financial, and personnel to enhance their cost effective, timely, accurate provision of therapeutic prescription services and health records management to patients statewide. Develop staffing service delivery plans that align with the mission and vision of DOC.</li><li>
Employ effective communication throughout the organization. Require and enforce the highest standards of personal, professional, and ethical conduct. Support the Department of Corrections goals for equity, inclusion, and a diverse workforce.</li><li>
Direct and manage the central pharmacy. Supervise other managers and balance priorities and resources to accomplish strategic projects and division policy priorities. Participates in projects assigned by the Health Services Administrators (HSAs) with Division wide impacts.</li><li>
Communicate importance of quality mission and facilitate its integration into routine operational processes. Set long term quality improvement program goals and objectives for the Pharmacy and Statewide Health Records program.</li><li>
Assist Director of Pharmacy and Pharmacist Supervisors in monitoring clinical performance measures and objectives for quality implications and present findings, concerns, and opportunities for improvement. Coordination of operations with the Director of Pharmacy. Work with contractors providing services to the Central Pharmacy. Review and ensure accuracy of data matrices presented from the Central Pharmacy in consultation with the Director of Pharmacy.</li><li>
Coordinate efforts with systems, data analysis, management reports, and air tracking to optimize technology and information-based resources in support of quality assurance.</li></ul><div><b>
Budget, planning, development, and management:</b></div><div><ul><li>
Contribute to the health services division strategic direction, strategic goals, performance measures, budget priorities, policy development, legislation development and implementation, and major organizational change initiatives.</li></ul></div><div><b>
Personnel administrative/managerial responsibilities:</b></div><div><ul><li>
Develop, maintain, and update personnel position descriptions. Specifically identify essential functions and ensure staff clearly understand the functions and expectations of their respective positions. Complete performance evaluations and develop strategic goals to maintain a high rate of completed evaluations within the central pharmacy and central health records office.</li><li>
Establish office workflows, procedures, priorities, and deadlines. Assign and review work performed. Manage staffing plan and workload coverage. Oversees staff training development including local competency assessment and training. Responsible for initiating recruitment efforts in NeoGov.</li><li>
Oversees recruitment and hiring a pharmacy and central health records staff. Review position in personnel transactions, staffing requests, hiring recommendations, and recommended corrective disciplinary action. Act upon leave requests and work schedule adjustment requests. Approve staff overtime.</li></ul></div><div><b>
Manage policy and regulatory compliance for Pharmacy Operations:</b></div><div><ul><li>
Monitor and ensure compliance to Pharmaceutical Management and Health Records Management policies.</li><li>
Monitor Department of Health (DOH) survey results and citations assessed specifically to Pharmacy Operations.</li><li>
Perform root cause analysis to identify local, systemic, policy, resource, and performance gaps and communication to senior health services leadership related to Pharmacy Operations.</li><li>
Monitor corrective action development and follow up on continuity of process improvements.</li></ul></div><div><b>
Provide Statewide Subject Matter expertise on Pharmacy and Health Records policies:</b></div><div><ul><li>
Represent Health Services on other assigned committees, tasks, projects, and presentations.</li><li>
Remain current on community health systems and quality service provision standards and ensure DOC system operates within appropriate parameters.</li></ul></div><div><b>
Manage the Statewide DOC Health Records System:</b></div><div><ul><li>
Supervise Headquarters Health Records staff. Update position descriptions, develop PDP goals and expectations, measure performance, monitor attendance, approve leave, meet regularly with assigned staff for supervisory conferences, mentor professional growth, provide training, address any work-related issues and take corrective action in accordance with agency policy.</li><li>
Direct and update Health records policies, protocols, procedures, and form development.</li><li>
Facilitate ongoing records inspection process to maximize quality, policy and regulatory compliance.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Qualifications</b></h2></div>
<p></p><div><div><b>Required Qualifications:</b></div><div><ul><li>
Five (5) years of supervisory management experience in an acute or ambulatory health care system</li><li>
Extensive experience in leadership and administering health care services in a diverse organizational unit that includes outpatient, inpatient, dental care, optometry, mental health, physical therapy and several professional disciplines.</li></ul></div><div><b>
AND</b></div><div><ul><li>
Analysis &ndash; Uses data and information in a clear and rationale thought process to access and understand issues, evaluate options, form accurate conclusions, and make decisions. Identifies key facts, understands the nature and relationship between data and elements, recognizes underlying principles or patterns in an array of data, determine if additional data should be collected. Uses judgement and critical thinking in the absence of clear guidelines to draw conclusions about further actions.</li><li>
Observation and Inspection &ndash; Critically observes and inspects people, conditions, and the environment to detect problems. Acutely aware of critical details, alert and attentive when performing other work, understands normal conditions and constantly compares the status to the norm to identify subtle changes and incremental deviation, makes informed judgement about when a change in status must occur and determines appropriate action. Uses insight to identify contributing and mediating factors. Understands that documentation and other forms of communication causes others to understand and take appropriate action.</li><li>
Decisiveness &ndash; Makes timely decisions without sacrificing quality even under ambiguous circumstances or when data is limited. Recognizes when a decision must be made and moves forward, delegates decision making authority, appropriately advocates for important patient care objectives, and finds common ground and solutions among diverse interests.</li></ul></div><div></div><div><b><br>
Desired Qualifications:</b></div><div><ul><li>
Masters in Health Administration or Master in Business Administration/Master in Public Administration with a Health Services Administration concentration. ACHE certification, a plus.</li><li>
CA/CQI experience.</li><li>
Bachelor&rsquo;s degree involving major study in health services or related field.</li><li>
Extensive prior health care administration in an adult correctional environment or similar institution.</li></ul></div></div><p></p>
<div><h2 class="jobSectionHeader"><b>Supplemental Information</b></h2></div>
<p></p><div><div><b>Mission</b>: The mission of DOC is to improve public safety by positively changing lives.</div><div><b>
Our Vision</b>: Working together for safer communities.</div><div><b>
Our Commitment</b>: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.</div><div></div><div><b><br>
Our Core Values</b>:</div><div></div><div><ul><li><b><br>
Cultivate an environment of integrity and trust:</b> Corrections values partnership and trust. We foster openness and support courageous conversations. We are committed to doing what we say we are going to do by being accountable and taking personal ownership in our actions.</li><li><b>
Respectful and inclusive interactions:</b> Corrections appreciates and values individuals by promoting an inclusive and diverse environment, which encourages safety. We respect, value, and listen to the thoughts, feelings, and perspectives of our stakeholders and consider the impact on those we serve as well as each other.</li><li><b>
People's safety:</b> Corrections believes in creating an environment that values physical, mental, and emotional security and well-being. We honor those who advance safety for all.</li><li><b>
Positivity in words and actions:</b> At Corrections, we assume positive intentions and believe there is a shared desire for the best outcome. We consistently demonstrate positive behavior and always put forth our best effort.</li><li><b>
Supporting people's success:</b> Corrections is committed to our community &ndash; understanding individuals, instilling hope, embracing change, and providing opportunities.</li></ul></div><div></div><div><b><br>
IMPORTANT NOTES:</b></div><ul><li>
Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.</li></ul><div></div><div><br>
**Please note: <i>Phone number </i><i>AND</i><i> email address are required for all professional references.</i></div><ul><li>
A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant&rsquo;s suitability and competence to perform in the position.</li><li>
Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.</li><li>
We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.</li><li>
Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.</li><li>
Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of<b> </b>hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.</li><li>
This position may be represented by a bargaining unit.</li></ul><div><ul><li>
Requires respirator medical evaluation questionnaire, fit testing, training, and use of respiratory protection as required by the WA Industrial Safety &amp; Act standards. Refer to WAC 296-842 to learn more.</li><li>
Must be able to work in spaces, climb stairs, walk long distances, and frequently lift up to 30 pounds. Under rare circumstances this position may be required to lift or carry up to 50 pounds and push up to 100 pounds.</li><li>
Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.</li><li>
Candidates who are offered a job with the Department of Corrections must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.</li><li>
DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents</li><li><i>
DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit </i><i>www.uscis.gov</i><i>.</i></li></ul></div><p></p><div><b><br>
We are committed to hiring individuals who possess core diversity competencies:</b></div><div>
Foster a positive attitude and openness toward the ever changing social and cultural makeup of the workplace.</div><br>
<div></div><ul><li>
Work effectively with people of different perspectives, abilities, disabilities, races, religions, ages, lifestyle preferences and social, ethnic and cultural backgrounds.</li><li>
Respectfully acknowledge people's differences and recognize these differences as important and valuable.</li><li>
Promote inclusiveness.</li><li>
Be culturally sensitive and appropriate.</li><li>
Respect and value diverse backgrounds and traditions.</li></ul><div></div><div><b><br>
What We Offer:</b></div><div><br>
As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:</div><br>
<div></div><ul><li>
Up to 25 paid vacations days a year</li><li>
8 hours of paid sick leave per month</li><li>
12 paid holidays a year</li><li>
Generous retirement plan</li><li>
Flex Spending Accounts</li><li>
Dependent Care Assistance</li><li>
Deferred Compensation and so much more!</li></ul><div></div><p><i><br>
Many DOC jobs are covered by the Public Safety Employees' Retirement System (PSERS). If someone moves from a Public Employees Retirement System (PERS) eligible position to a PSERS eligible position, they actually retire under two different systems/plans. For more information, please contact the Department of Retirement System at: 1-800-547-6657.</i></p><p>
DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.</p><p><br>
For questions about this recruitment, or to request reasonable accommodation in the application process, please email lindsey.martinez@doc1.wa.gov or call at (425) 760-4485.<br>
<br>
For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.</p></div></div></div><p></p>

Pharmacy Operations Manager - ML

ZMT Primary Healthcare Network

<p><b>Job Description:</b></p><p><b>About ZMT Clinic</b></p><p>ZMT Primary Healthcare Network is a non-profit organization dedicated to delivering high-quality primary healthcare services to underserved communities across Karachi. Our mission is to bridge the healthcare gap by providing accessible, compassionate, and professional medical care in a safe and supportive environment.</p><p><b>Position Details</b></p><p><b>Position Title:</b> Manager Medical Services<br/><b>Location:</b> Karachi<br/><b>Job Type:</b> Full-Time</p><p><b>Position Overview</b></p><p>We are seeking a proactive, motivated, and dynamic professional to join our team as <b>Manager Medical Services</b>. This key leadership role is responsible for overseeing and optimizing clinical operations across ZMT clinics in Karachi. The ideal candidate will possess strong leadership skills, a commitment to quality healthcare delivery, and the ability to effectively manage medical teams and clinical resources.</p><p><b>Key Responsibilities</b></p><ul><li>Conduct regular clinic visits to monitor performance, ensure quality standards, and provide support to clinical staff.</li><li>Identify operational, clinical, and quality gaps, and implement corrective actions in line with organizational policies.</li><li>Supervise day-to-day clinical operations, including scheduling, deployment, and performance management of Medical Officers.</li><li>Review and analyze clinical and operational data to enhance service delivery and patient outcomes.</li><li>Develop, implement, and enforce clinical policies and standard operating procedures in compliance with healthcare regulations.</li><li>Ensure adherence to PMDC requirements and other relevant regulatory and ethical standards.</li><li>Collaborate with senior management on strategic planning and execution of clinical initiatives.</li></ul><p><b>Qualifications</b></p><ul><li>MBBS degree (mandatory)</li><li>Master&rsquo;s degree in Healthcare Management, Public Health, or a related field (preferred)</li><li>Minimum of 2&ndash;3 years of experience in clinical operations, hospital administration, or healthcare management</li></ul><p><b>Required Skills &amp; Competencies</b></p><ul><li>Strong verbal and written communication skills</li><li>Proven leadership and team management abilities</li><li>Proficiency in Microsoft Office and healthcare data management tools</li><li>High level of professionalism, confidentiality, and ethical judgment</li><li>Ability to work under pressure in a fast-paced environment</li><li>Strong analytical, problem-solving, and decision-making skills</li><li>Willingness to travel extensively across Karachi</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Which area are you currently residing?</li></ul><p>Work Location: In person</p>

Male Manager Medical Services

OCHIN

<div>Description:
<p><b>
MAKE A DIFFERENCE AT OCHIN</b></p><p><br>
</p><p><b>OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.</b></p><p>
We are hiring a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.</p><p><b>
At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.</b></p><p>
Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees&rsquo; entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.</p><p><b>
Position Overview</b></p><p>
The <b>IT Service Desk Manager</b> provides strategic leadership and operational oversight for the IT Service Desk team, ensuring high-quality end-user support across the organization. This role is responsible for directing the team in resolving incidents and fulfilling service requests, monitoring performance metrics, and driving continuous improvement in service delivery. The Manager oversees technical standards for end-user devices, manages procurement and lifecycle refresh activities, and ensures alignment of Service Desk practices with organizational goals. This role partners closely with the Chief Technology Officer (CTO) and other leaders within the organization to develop support strategies, optimize processes, and enhance the end-user experience. This role reports to the CTO.</p><p><b>
Essential Duties</b></p><ul><li>
Provide leadership, direction, and management to the IT Service Desk team, including hiring, coaching, performance evaluation, and workforce planning.</li><li>
Assist in the development, planning, and management of the IT Service Desk budget, including forecasting costs for internal IT resources, technology needs, licensing, hardware lifecycle refresh, and operational expenditures.</li><li>
Establish and oversee daily operations of the Service Desk, ensuring timely resolution of incidents, requests, and escalations.</li><li>
Lead the design, rollout, and continuous improvement of procedures for triage, prioritization, and resolution of help desk requests.</li><li>
Partner with IT leadership to develop training programs and resources that improve end-user self-sufficiency and enhance service quality.</li><li>
Review, approve, and contribute to technical documentation, standard operating procedures, and knowledge-base content.</li><li>
Analyze team performance metrics; identify trends, implement process improvements, and ensure efficient use of resources.</li><li>
Oversee advanced troubleshooting and escalation management, collaborating with specialized IT teams when needed.</li><li>
Direct the procurement, deployment, lifecycle management, and inventory tracking for all end-user devices across the organization.</li><li>
Provide oversight for identity, network, email, and system access provisioning, including account creation, auditing, and deactivation processes.</li><li>
Ensure proper administration of directory services, authentication systems, and security groups.</li><li>
Manage the deployment, testing, and rollout of firmware and software patches across supported devices.</li><li>
Collaborate across IT teams and other departments to evaluate and improve service-related business processes.</li><li>
Perform other duties as assigned by IT leadership.</li></ul>
Requirements:
<ul><li>Bachelor&rsquo;s or equivalent relevant combination of education and experience</li><li><b>
Minimum 3-5 years of experience administering Microsoft Office 365 and Microsoft Exchange required.</b></li><li><b>
Minimum of 5 years of experience administering Windows Active Directory.</b></li><li>
Desired certifications/proficiencies include CompTIA A+, Network +, ITIL Foundation, Microsoft 365: Desktop Administrator, Jamf 100/200</li><li><b>
Minimum two (2) years of supervisory or manager experience (direct reports)</b></li><li><b>
Healthcare/Health care IT industry experience</b> <b>or experience supporting heavy regulated environments is required </b>(Preference given to candidates with Healthcare/Health care IT experience.</li><li>
Experience overseeing Microsoft Intune and Jamf administration, ensuring consistent enforcement of security best practices for Windows endpoints and mobile device management (MDM) platforms</li><li>
Experience in implementation and administration of infrastructure services like FTP, IIS, DNS, DHCP, GPO and CIFS.</li><li>
Experience with Cisco and/or Citrix product line or other applicable technologies<b> (Healthcare industry experience is a plus)</b></li><li>
Expertise configuring and maintaining Microsoft Windows, MacOS and iOS, including automation of common configuration and setup procedures</li><li>
Strong understanding of endpoint security principles, including secure configuration, policy enforcement, and compliance monitoring.</li><li>
Experience partnering with security or compliance teams to ensure adherence to organizational security standards and best practices.</li><li>
Knowledge of scripting languages (such as VBS, PowerShell) is a plus</li><li>
Strong foundation in Systems Administration principles, including systems automation, change management, capacity planning, documentation, etc.</li><li>
Advanced knowledge in using various remote tools for assisting users, troubleshooting, and resolving complex problems.</li><li>
Excellent verbal and written communication skills and able to work independently with minimal direction</li></ul><p><b><br>
Base Pay Overview</b></p><p>
OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.</p><p><br>
</p><p><b>Physical Requirements/Work Environment:</b></p><ul><li>
Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action.</li><li>
Reading, speaking, writing, and understanding English.</li><li>
While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms.</li><li><b>
This position requires a virtual home-office environment, working remotely and will require that employees be on camera for all virtual meetings</b>.</li><li>
The role routinely uses standard office equipment such as computers and mobile devices.</li><li>
Travel may be required to support OCHIN&rsquo;s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train.</li></ul><p><b>
COVID-19 Vaccination Requirement</b></p><p>
To keep our colleagues, members, and communities safe, OCHIN requires all employees&mdash;including remote employees, contractors, interns, and new hires&mdash;to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.</p><p><b>
Work Location and Travel Requirements</b></p><p>
OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.</p><p>
Work from home requirements are:</p><ul><li>
Ability to work independently and efficiently from a home office environment</li><li>
High Speed Internet Service</li><li>
It is a requirement that employees work in a distraction free workplace</li></ul><p>
We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings</p><p><b>
Equal Opportunity Statement</b></p><p><i>
OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.</i></p><p><i>
As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.</i></p><p><b>
#LI-Remote</b></p></div>

HEALTH CARE MANAGER, IT SERVICE DESK

Duke Health

<div><p>At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.</p><p><br>
</p><p><b>Patient Revenue Management Organization</b></p>
<p>Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.</p><p></p><p><b><br>
Duke University Health System - Patient Revenue Management Office (PRMO) </b>seeks to hire a <b>Service Access Manager </b>who will embrace our mission of Advancing Health Together.</p><p></p><p><b><br>
General Description of the Job Class</b></p><p></p><p><br>
Manage service access activities and staff to achieve continuous and optimal patient care.</p><p></p><p><b><br>
Duties and Responsibilities of this Level</b></p><br>
<p></p><ul><li>
Supervise and coordinate activities of a clinic/department to include establishing and maintaining systems for patient flow through the clinic/department and the utilization of clinic and ancillary facilities and manpower.</li><li>
Direct and coordinate all scheduling, check-in, check-out, and financial services activities within the clinic/department.</li><li>
Actively participate on committees to achieve desired outcomes and ensure follow-up on action plans (operating processes, policies and procedures, utilization of space, increase revenue, supply utilization, personnel, etc).</li><li>
Serve as a representative for the clinic/department to both internal and external groups.</li><li>
Plan and schedule work for the front-end staff, ensuring proper distribution of assignments and adequate manning, space and facilities for subsequent performance of duties. Train new personnel.</li><li>
Communicate and model the values of DUHS through orientation, development, mentoring, performance counseling and evaluation of staff. Plan and implement strategies to promote effective recruitment, retention and development of diverse work teams.</li><li>
Directly responsible for all personnel actions including, but not limited to, hiring, performance appraisals, promotions, vacation schedules, and maintaining payroll records and time reports.</li><li>
Coordinate diagnostic and treatment activities of the clinic/department with services of other departments to ensure effective patient care and efficient service.</li><li>
Greet and provide assistance to visitors and patients. Explains policies and procedures, and resolves problems.</li><li>
Maintain liaison with professional medical staff and other personnel in administrating policies and procedures regarding patient flow and utilization of space, time, supplies, and equipment.</li><li>
Develop policies and procedures to improve patient care and utilization of clinic/department resources.</li><li>
Maintain interface with physicians, patients and administrative staff to provide information and to resolve problems relating to clinic services.</li><li>
Collect and analyze data for the preparation of composite reports and special projects.</li><li>
Generate, analyze and/or interpret entity-specific reports relating to department performance, staff performance, financial performance.</li><li>
Independently execute appropriate action plans based on findings.</li><li>
Enforces regulatory and compliance requirements (HIPPA, JCAHO, etc). Accountable for understanding, enforcing and following all internal controls, particularly as they relate to cash management policies and procedures.</li><li>
Directly involved in the preparation of department budget. Make budgetary recommendations and projections. Monitor, verify and reconcile expenditures of budgeted funds, compiling information reflecting expenditures, and develop cost-comparisons. Identify cost savings within the operation.</li><li>
Coordinate and supervise activities performed in determining sponsorship eligibility, making financial arrangements, and establishing fees. Generally reports to a Health Center Administrator/department head with responsibility for multiple sites.</li><li>
Perform other related duties incidental to the work described herein.</li></ul><p></p><p><b><br>
Required Qualifications at this Level</b></p><p></p><p><b><br>
Education:</b></p><p><br>
 </p><p>High school diploma required.</p><p>
A Bachelor's degree in a related field is strongly preferred.</p><p></p><p><b><br>
Experience:</b></p><p></p><p><br>
Requires six years of experience of a progressive nature in a healthcare setting to become knowledgeable of the complex activities associated with healthcare services.</p><p>
An Associate's degree may substitute for two years of experience.</p><p>
A Bachelor's degree may substitute for four years of experience.</p><p></p><p><b><br>
Degrees, Licensure, and/or Certification:</b></p><p><br>
</p><p>N/A</p><p></p><p><b><br>
Knowledge, Skills, and Abilities:</b></p><br>
<p></p><ul><li>
Strong verbal and written communication skills</li><li>
Data entry experience</li><li>
Skilled in working with spreadsheets, databases and power point presentations</li><li>
Medical terminology knowledge</li><li>
Ability to organize and prioritize</li><li>
Strong customer service background and experience</li><li>
Ability create and apply specific departmental policies, rules and regulations relating to verifying patient information, collecting payments and maintaining records and forms</li><li>
Knowledge and ability to apply situational leadership skills</li><li>
Ability to effectively lead teams and establish and maintain effective relationships with other personnel</li><li>
Knowledge of general accounting principles</li></ul><p></p><p><b><br>
Distinguishing Characteristics of this Level</b></p><p></p><p><br>
N/A</p><br>
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<div><p>Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.<br>
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<div><p>Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas&mdash;an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.<br>
</p><br>
<div><b>Essential Physical Job Functions:</b>
</div><div><p>Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.</p></div></div></div></div>

Service Access Manager - Duke Health Center (Morreene Rd)

ClearSky Health

<p>Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.<br/></p><p>The HIM Manager is responsible for maintaining the security, confidentiality, completeness, and accuracy of medical records in accordance with policies and procedures and within the guidelines of regulatory agencies. The HIM Manager may also act as Privacy Officer for the Hospital. Oversees compliance efforts related to the Centers for Medicare &amp; Medicaid Services (CMS) Review Choice Demonstration (RCD) and the Final Rule Audit (FRA). Serves as the primary onsite contact for all RCD/FRA compliance initiatives. This position must integrate company values into daily practice.<br/></p><p>Essential Functions:<br/></p><p>Directs, plans, schedules, and participates in day-to-day activities within HIM department, including , indexing, transcription, quantitative analysis, chart completion, the release of medical record information and abstracting of medical information.<br/>Oversee daily concurrent medical record completion, collaborating across all disciplines to ensure 100% accuracy and adherence to the Final Rule.<br/>Acts as Cerner superuser and source expert in auditing Final Rule elements. Supports providers using Cerner.<br/>Directs record assembly and reviews medical records for data elements required for chart completion. Monitors and evaluate physicians and hospital staff to ensure compliance with record keeping requirements.<br/>Oversees all ongoing activities related to the development, implementation, maintenance of, and adherence to the organization&rsquo;s policies and procedures covering the privacy of, and access to, patient health information in compliance with federal and state laws and the healthcare organization&rsquo;s information privacy practices.<br/>Monitors and evaluates physicians and hospital staff to ensure compliance with record keeping requirements. Collaborates with RCD Leadership and hospital staff on process improvement and education regarding documentation and timeliness.<br/>Provides development guidance and assists in the identification, implementation, and maintenance of organization information privacy policies and procedures in coordination with Hospital administration, Corporate Compliance Officer, and legal counsel.<br/>May perform initial and ongoing credentialing for Hospital medical staff.<br/>Safeguards the confidentiality of all medical records by ensuring the Release of Information policy is followed in accordance with HIPAA and other requirements; securing legal/risk management records; responding timely to subpoenas and/or court orders; and representing the hospital in court hearings and/or depositions as required.<br/>Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.<br/>Completes required trainings, as assigned.<br/>Performs other duties as assigned to support overall effectiveness of the organization.<br/></p><p>Once the HIM&rsquo;s hospital is formally under Review Choice Demonstration, the following will be incorporated into day-to-day duties:<br/></p><p>Follow established protocols to facilitate Medicare affirmations and respond timely to non-affirmations under the Review Choice Demonstration process.<br/>Stay informed about changes in RCD/FRA processes, including regional Medicare Administrative Contractor (MAC) approaches and review outcomes.<br/>Communicate reasons for admission non-affirmations/denials with hospital leadership and RCD leadership and assist in providing necessary justifications.<br/>Assists as directed with denials through the appeal process. Includes synthesizing clinical documentation for each patient&rsquo;s stay into justification for services for all payors.<br/>Manage tracking systems to ensure deadlines are met and real-time data on new admissions is available for timely submissions.<br/></p><p>Minimum Job Requirements<br/></p><p>Minimum Education &amp; Experience:<br/></p><p>Two years medical records experience required<br/>Two years of medical coding experience preferred.<br/>Degree in Health Information Management or related subject required. Prefer program accredited by CAHIIM (Commission on Accreditation for Health Informatics and Information Management).<br/>Experience in a management role preferred.<br/></p><p>Required Licenses, Certifications, and/or Documentation:<br/></p><p>RHIA or RHIT certification preferred.<br/>CCS preferred as additional credential.<br/></p><p>Required Knowledge, Skills, and Abilities:<br/></p><p>Demonstrates knowledge in information privacy laws including 45 CFR, Health Insurance Portability and Accountability Act (HIPAA), and state medical records law.<br/>Demonstrates a clear working knowledge of general hospital operations.<br/>Knowledge of accreditation standards to ensure adherence to all standards set forth by state and accrediting agencies of TJC and CMS.<br/>Demonstrates an understanding of treatment costs and financial support as they relate to quality and efficiency.<br/>Working knowledge of medical terminology, abbreviation, and spelling.<br/>Ability to maintain exceptional levels of confidentiality.<br/>Demonstrates proficiency with general computer skills including data entry, word processing, email, and records management.<br/>Demonstrates critical thinking skills.<br/>Ability to prioritize, meet deadlines, and complete complex tasks.<br/>Ability to maintain quality and safety standards.<br/>Ability to work closely and professionally with others at all levels of the organization.<br/>Effective organizational and time management skills.<br/></p><p>Physical Requirements Over the Course of a Shift:<br/></p><p>A significant amount of sitting, walking, bending, reaching, lifting, and carrying, often for prolonged periods of time.<br/>Lifting/exerting of up to 10 lbs.<br/>Sufficient manual dexterity to operate equipment and computer keyboard.<br/>Close vision and the ability to adjust focus.<br/>Ability to hear overhead pages.<br/></p>

Health Information Manager (HIM) - Based in Lake City, FL Occasional travel to Lecanto, FL

Sapphire Health Services

RV2
<br><br>
Full-time + Sign-on Bonus
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Ridgeview is an Assisted Living facility that serves residents with behavioral health complexities.
<br><br>
This position will work closely with the Executive Director, RCC LPN, Assistant RN, and two Resident Care Coordinators.
<br><br>
This position is located in Medford, OR.
<br><br>
<b>JOB SUMMARY:</b><br>
Sapphire Health Services is seeking a Director of Health Services (RN)/Wellness Director (RN) to lead our clinical department. In this role you will collaborate closely with the Executive Director to ensure the highest standard of care for our residents. The Director of Health Services will oversee and conduct assessments, develop care plans, coordinate resident care, and provide leadership and education to our committed Health Services team.
<br><br>
Our ideal candidate will be proficient in Oregon laws and regulations and have a strong background working in Community Based Care settings.
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<b>RESPONSIBILITIES:</b><br>
<ul>
<li>Implement new procedures and protocols as needed to enhance resident care</li>
<li>Train, supervise, lead, and motivate the Health Services team to deliver compassionate comprehensive care</li>
<li>The Director of Health Services (RN) will assist clinical staff in identifying changes in resident condition and provide appropriate interventions</li>
<li>Communicate with residents, staff, family members, etc. as needed</li>
<li>Maintain effective communication with residents, families, staff, etc.</li>
<li>Utilize standard precaution knowledge and infection control measures where required</li>
<li>Knowledge of and ability to conform to the applicable Oregon law, rules and regulations</li>
<li>Oversee nurse delegation</li>
<li>Conduct follow-up assessments for residents that have had a change in condition or chronic skin issue</li>
<li>Other Duties as Assigned</li>
</ul>
<b>REQUIREMENTS:</b><br>
<ul>
<li>Active Oregon RN License</li>
<li>Proven experience in Community Based Care settings</li>
<li>Proficiency in Oregon laws and regulations pertaining to healthcare</li>
<li>Strong leadership skills with the ability to motivate a diverse team</li>
<li>Excellent communications and interpersonal abilities</li>
<li>Commitment to providing compassionate and quality care to our residents</li>
</ul>
<b>EMPLOYEE BENEFITS:</b><br>
Benefits of being a Sapphire Health Services employee include, but is not limited to:
<br><br>
<ul>
<li>PTO</li>
<li>401(K)</li>
<li>Medical/Health Insurance</li>
<li>Dental Insurance</li>
<li>Vision Insurance</li>
<li>Birthday/Holiday Pay</li>
<li>Wellness Fund</li>
<li>Uniform Fund</li>
<li>Longevity Bonuses</li>
<li>Quarterly Vacation Drawing</li>
<li>Tuition Reimbursement</li>
</ul>
<b>HOW TO APPLY:</b><br>
At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply!
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<b>Address:</b> 872 Golfview Dr., Medford, OR 97504
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<b>WHO WE ARE:</b> Located in Southern Oregon, Sapphire Ridgeview in Medford sits between bright green popular golf courses and views of snow capped mountains. We are a unique 51 apartment community serving the average age of 40-60 year old residents who are physically or mentally disabled and demonstrate behavioral tendencies. Sapphire provides on going training, tuition reimbursement, competitive wages and generous incentives to all employees.
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<b>OUR MISSION:</b> TO PROMOTE THE HIGHEST QUALITY OF LIFE FOR OUR RESIDENTS, STAFF AND COMMUNITES WE STRIVE TO TREAT THEM ALL WITH THE GREATEST CONSIDERATION.:

Director of Health Services (RN)

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