health spa manager

En Vogue Beauty & Medical Center

En Vogue Beauty Center is looking for SPA Manager who will oversee all operational aspects of SPA and NAILS operations. Leads the team and deliver a seamless customer journey that reflects En Vogue Beauty Center standards while managing revenue targets.Duties and Responsibilities:<ul><li>Manage day-to-day operations of the spa and nail sections.</li><li>Ensure client experience is proficient including bookings, services, payments, and consultation cards.</li><li>Motivate, train and support the team to ensure provision of high-quality service and ongoing development.</li><li>Drive team to meet and exceed agreed revenue targets.</li><li>Manage customer feedback effectively to ensure continuous service and programme improvement.</li><li>Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed.</li><li>Report performance updates to management.</li><li>Ensure health, safety and DHA regulations are complied.</li></ul>Requirements:<ul><li>5+ years of salon management or supervisory experience</li><li>Strong leadership and communication skills</li><li>Good organizational and problem-solving abilities</li><li>Knowledge of beauty services and salon operations</li><li>Basic English required; additional languages a plus</li></ul>Job Type: Full-time

Spa Manager

Hilton

<div>Spa Therapist | Hilton Abu Dhabi Yas Island
A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards. 
 
What will I be doing?
As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:
<ul><li>Attending Hilton Trainings and monthly departmental meetings as required</li>
<li>To ensure high standards of cleanliness in the department</li>
<li>To report any maintenance issues to Front Office Manager</li>
<li>Assist in all areas of the operations as requested by Front Office Manager</li>
<li>To be fully aware of current and future services offered by the hotel</li>
<li>To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses</li>
<li>Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail</li>
<li>Accurately schedule all massage reservations, changes, confirms and cancel massage reservations</li>
<li>Accurately process all billing and posting for spa and retail services: report any overages and shortages to Front Office Manager</li>
<li>Accurately explain spa treatment menu and packages to guests</li>
<li>Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards</li>
<li>Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms</li>
<li>Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms</li>
<li>Ensure stocking of water and other beverages and set up and break down of beverage and fruit station</li>
<li>Assisting guest and providing personal training session, if necessary</li>
<li>Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates</li>
<li>To ensure audio-visual equipment is well maintained and in good condition</li>
<li>To ensure high standards of cleanliness in the department</li>
<li>Provides courteous and efficient guest service from point of arrival through check out</li>
<li>Orient the guests through our Fitness facility, greets guests and provides personal guest service</li>
</ul>What are we looking for?
A Spa Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals</li>
<li>Experience in hospitality or customer service industry is requires</li>
<li>Ability to read, writes, speak and understand the English language to effectively communicate with guests</li>
<li>Ability to speak effectively in front of groups of customers or employees of organization</li>
<li>Ability to deal with problems involving several concrete variables in standardized situations</li>
<li>At least 1 year experience in the spa or hospitality industry</li>
<li>Experience in a resort or wellness related field</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Spa Therapist | Hilton Abu Dhabi Yas Island

<div>Spa Manager
The Spa Manager leads all operational aspects of the boutique Spa, fitness centre, and outdoor wellness areas, ensuring a seamless guest journey that reflects Forbes Travel Guide Five-Star standards. Reporting directly to the Director of Operations, the role is responsible for the smooth running of the entire Spa department, maintaining flawless facilities in coordination with Engineering, and motivating a highly skilled team to deliver refined, personalized, and memorable experiences. With a focus on wellness innovation and luxury service, the Spa Manager ensures every detail contributes to positioning the spa as a sanctuary of excellence within the hotel. 
 
What will I be doing?
As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:<div>
Operational 
 
<ul><li>Oversee day-to-day operations of the boutique Spa, Fitness Centre, and outdoor wellness areas to ensure seamless and elevated service delivery.</li><li>Manage the Spa Booking System, ensuring accuracy of reservations, reports, and KPIs. Monitor daily and monthly business levels, adjusting as needed to meet and exceed budget targets.</li><li>Maximize treatment revenue through effective yield management of the treatment schedule.</li><li>Lead the creation of treatment menus, ensuring innovation, alignment with global wellness trends, and adherence to the spa&rsquo;s luxury concept. Arrange and attend all menu trials.</li><li>Continuously introduce new and inspiring services to keep offerings fresh and aligned with Forbes Travel Guide Five-Star expectations.</li><li>Collaborate with Marketing to develop promotions, wellness events, and activations, including content creation and photography.</li><li>Ensure all administrative requirements are completed daily, weekly, and monthly in accordance with company standards.</li><li>Oversee Fitness Centre operations, ensuring facilities, equipment, and programming are maintained to the highest standard.</li><li>Manage and grow membership offerings.</li><li>Supervise pool operations, ensuring guest safety, comfort, and luxury service.</li><li>Stay current on competitor activity and global wellness trends to maintain a leading edge.</li><li>Control inventory for spa products, minimizing waste, and ensuring ordering aligns with budget and brand standards.</li><li>Inspect treatments regularly to guarantee consistency, refinement, and adherence to service protocols.</li><li>Deliver Hilton Health &amp; Safety programs, ensuring compliance with local legislation and best practices, while maintaining impeccable hygiene standards throughout all spa facilities.</li><li>Conduct hourly checks of all spa facilities, ensuring cleanliness, maintenance, and guest readiness at all times.</li></ul> 

People 
 
<ul><li>Identify training needs and conduct timely performance reviews for the spa team as per company requirements.
</li><li>Inspire and motivate the team to deliver services that meet business specifications and achieve sales and financial targets.
</li><li>Recognize and reward good performance, managing a team member recognition program in line with expectations.
</li><li>Recruit team members in accordance with company and statutory requirements.
</li><li>Address low performance through discussions and where necessary, pursue formal disciplinary proceedings in line with HR policies.
</li><li>Ensure all vacation planning is completed, updated, and in line with business requirements.
</li><li>Facilitate succession planning of team members by setting key performance indicators, maintaining training calendars, overseeing appraisals, and providing regular feedback and coaching.
</li></ul> 
Financial
 
 
<ul><li>Manage the spa&rsquo;s departmental budget and P&amp;L, including forecasts and accruals.</li><li>Monitor product costs, inventory levels, and implement cost-control measures without compromising quality.</li><li>Partner with Procurement to source premium, cost-effective products that reflect the spa&rsquo;s luxury positioning.</li></ul> 

Commercial
 
 
<ul><li>Develop innovative wellness experiences and packages that resonate with guest needs and elevate the hotel&rsquo;s wellness offering.</li><li>Collaborate with Marketing to promote spa services, seasonal promotions, and curated wellness events.</li><li>Regularly monitor wellness and luxury lifestyle trends, adapting services to ensure continued relevance and desirability.</li></ul> 
</div>What are we looking for?
A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>Management experience within the spa industry</li><li>Ability to meet financial targets</li><li>Excellent grooming standards</li><li>Willingness to develop team members and self</li><li>Flexibility to respond to a range of different work situations</li><li>Ability to work on your own or in teams</li></ul> 
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Knowledge of Forbes Standards</li><li>Knowledge of the local market</li><li>Relevant qualifications</li></ul> 

What will it be like to work for Waldorf Astoria Hotels &amp; Resorts?
Waldorf Astoria provides guests with an exceptional environment and the personalised attention of True Waldorf Service that creates a singular experience. If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may just be the person we are looking for!</div>

Hand & Stone Massage and Facial Spa

<div>Benefits: 
<ul><li>Bonus based on performance</li>
<li>Employee discounts</li>
<li>Health insurance</li>
<li>Training &amp; development</li>
</ul> 
Job Description: 
At Hand and Stone, opportunity knocks. 
 
Hand &amp; Stone Massage and Facial Spa is looking for a high level Manager. We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada! 
 
We are currently seeking an energetic and reliable Spa Manager to help us continue to grow our locations. 
 
Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace? 
 
As the Spa Manager , you will learn how to direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation. In this role you will also be visiting each of our locations in our group to learn and adapt to different sales environments and staffing challenges. You'll be exposed high volume experienced locations and newer more nurturing needs of spa development processes. 
 
Please come join us if you: 
<ul>
<li>Have a great personality and excellent interpersonal skills!</li>
<li>Are a self-proclaimed &ldquo;genius&rdquo; in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue</li>
<li>Are a dynamic leader who can manage a diverse staff</li>
<li>Have great communication skills and connect well with staff and stakeholders</li>
<li>Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers&rsquo; expectations)</li>
<li>Are an empathic individual who can put yourself in someone else&rsquo;s shoes</li>
<li>Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry</li>
</ul> 
Responsibilities: 
<ul>
<li>Overcome objections during the sales process and increase the membership base</li>
<li>Learn to perform data analysis that drives business decisions and success</li>
<li>Learn to use sound judgment, work independently, with minimal supervision.</li>
<li>Plan and direct to meet the daily needs of the operation.</li>
<li>Track staff schedules efficiently to optimize capacity, revenue, and profits.</li>
<li>Maintain the utmost cleanliness and soothing ambiance of the premises</li>
<li>Learn to manage inventory effectively</li>
<li>Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.</li>
<li>Learn how to maintain compliance with all Hand &amp; Stone policies and procedures in addition to the local, state, and federal laws and regulations.</li>
<li>Learn to effectively hire, train, supervise, develop, mentor all team members according to Hand &amp; Stone policies and procedures.</li>
<li>Learn how to motivate and empower the team to achieve high standards.</li>
<li>Able to report to different locations in the Fort Worth Metroplex area not to exceed 30 miles.</li>
</ul> 
What&rsquo;s in it for you? 
<ul>
<li>Long term growth opportunities</li>
<li>Competitive compensation</li>
<li>Commission opportunities and generous bonuses</li>
<li>Employee discounts</li></ul> 
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.</div>

<div>Spa Manager - Waldorf Astoria Cairo Heliopolis
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
It's not just a job vacancy, we will help you elevate your career by offering a variety of learning &amp; development programs, career growth &amp; thousands of opportunities all around the world. Take the next step and be the star of your own success story!
What we offer:
Thriving work environment.
Team members' special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning &amp; development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Daily duty meal.
Life insurance. 
What will I be doing?
As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Manage overall operations of the spa</li><li>
Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards</li><li>
Ensure client experience is proficient including bookings, payments, and consultation cards</li><li>
Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development</li><li>
Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes</li><li>
Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement</li><li>
Manage customer feedback effectively to ensure continuous service and programme improvement</li><li>
Instill brand values and standards to maintain quality on a daily basis</li><li>
Liaise with other hotel departments</li><li>
Ensure customers and guests receive friendly and consistent personalised service from all team members</li><li>
Respond to audits to ensure continual improvement is achieved</li><li>
Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed</li><li>
Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests</li></ul>
What are we looking for?
A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous experience in a similar role; preferably in a luxury hotel</li><li>
Guest centric mindset with a focus on overall satisfaction and providing unique guest experience</li><li>
Strong leadership and communication skills</li><li>
Ability to meet financial targets
</li><li>Willingness to develop team members and self</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: :<ul><li>
Knowledge of the local market</li><li>
Relevant qualifications 
What will it be like to work for Hilton? 
</li></ul>Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Spa Manager - Waldorf Astoria Cairo Heliopolis

<div>Benefits: 
<ul><li>Bonus based on performance</li>
<li>Opportunity for advancement</li>
<li>Training &amp; development</li>
</ul> 
Job Description: 
At Hand and Stone, opportunity knocks. 
 
Hand &amp; Stone Massage and Facial Spa is looking for a Manager Trainee. We are growing rapidly and have become an addition to an already successful franchise system with over 500 locations across the US and Canada! 
 
We are currently seeking an energetic and reliable Spa Manager Trainee to help us continue to grow our locations. 
 
Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands-on and develop an amazing culture in your workplace? 
 
As the Spa Manager Trainee, you will learn how to direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction. Our ideal Manager Trainee will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation. Our goal is to offer the trainee a fast-track to becoming a Spa Manager within our organization. In this role you will also be visiting each of our locations in our group to learn and adapt to different sales environments and staffing challenges. You'll be exposed high volume experienced locations and newer more nurturing needs of spa development processes. 
 
Please come join us if you: 
<ul>
<li>Have a great personality and excellent interpersonal skills!</li>
<li>Are a self-proclaimed &ldquo;genius&rdquo; in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue</li>
<li>Are a dynamic leader who can manage a diverse staff</li>
<li>Have great communication skills and connect well with staff and stakeholders</li>
<li>Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers&rsquo; expectations)</li>
<li>Are an empathic individual who can put yourself in someone else&rsquo;s shoes</li>
<li>Spa experience is a plus, but not required! We will teach you everything you need to know to be successful in the spa industry</li>
</ul> 
Responsibilities: 
<ul>
<li>Overcome objections during the sales process and increase the membership base</li>
<li>Learn to perform data analysis that drives business decisions and success</li>
<li>Learn to use sound judgment, work independently, with minimal supervision.</li>
<li>Plan and direct to meet the daily needs of the operation.</li>
<li>Track staff schedules efficiently to optimize capacity, revenue, and profits.</li>
<li>Maintain the utmost cleanliness and soothing ambiance of the premises</li>
<li>Learn to manage inventory effectively</li>
<li>Ensure a high degree of customer satisfaction, address customer dissatisfaction, resolve service complaints.</li>
<li>Learn how to maintain compliance with all Hand &amp; Stone policies and procedures in addition to the local, state, and federal laws and regulations.</li>
<li>Learn to effectively hire, train, supervise, develop, mentor all team members according to Hand &amp; Stone policies and procedures.</li>
<li>Learn how to motivate and empower the team to achieve high standards.</li>
<li>Able to report to different locations in the Fort Worth Metroplex area not to exceed 30 miles.</li>
</ul> 
What&rsquo;s in it for you? 
<ul>
<li>Long term growth opportunities</li>
<li>Competitive compensation</li>
<li>Commission opportunities and generous bonuses</li>
<li>Employee discounts</li></ul> 
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.</div>

Spa Manager In Training

THE PALAVRA RESORT W.L.L

Operational Management<ul><li>Oversee day-to-day operations of the spa to ensure efficiency and service excellence.</li><li>Develop and implement spa policies, procedures, and service standards.</li><li>Ensure compliance with health, safety, and hygiene regulations.</li><li>Monitor inventory and manage procurement of spa products and supplies.</li></ul>Staff Management<ul><li>Recruit, train, and supervise spa staff including therapists, receptionists, and attendants.</li><li>Prepare staff schedules and manage work allocation to ensure smooth operation.</li><li>Conduct regular performance evaluations and provide coaching for improvement.</li></ul>Customer Service<ul><li>Ensure exceptional guest service and handle complaints promptly and professionally.</li><li>Maintain high levels of guest satisfaction by monitoring feedback and implementing improvements.</li><li>Create a welcoming and relaxing environment for all guests.</li></ul>Financial &amp; Revenue Management<ul><li>Prepare and manage the spa budget, ensuring cost control and profitability.</li><li>Develop and implement marketing strategies and promotional packages to increase revenue.</li><li>Track and analyze sales performance and report to management.</li></ul>Training &amp; Development<ul><li>Organize regular training sessions for staff on product knowledge, service techniques, and customer care.</li><li>Stay updated on industry trends and introduce new treatments/services to attract clients.</li></ul>Job Type: Full-time

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