healthcare access associate

Cooper University Healthcare

<div><b>About us</b><br>
<br>
<br>
<p>At <b>Cooper University Health Care</b>, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.</p><p><b>
Discover why Cooper University Health Care is the employer of choice in South Jersey.</b></p><b><br>
Short Description</b><div><br>
Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives.<br>
</div><div></div><div>Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls.</div><div></div><div><br>
Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift.</div><div></div><div><br>
Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach.</div><div></div><div><br>
Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling).</div><div></div><div><br>
Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls.</div><div></div><div><br>
Fulfills organizational responsibilities as assigned including respecting/promoting patient rights, responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations.</div><div></div><div><br>
Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume.</div><div><br>
</div><div>Other duties as assigned by the manager.</div><b><br>
Experience Required</b><br>
<ul><li>
Minimum one year of recent registration or billing experience working in a medical facility preferred.</li><li>
Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred.</li><li>
Epic experience preferred.</li><li>
Excellent organizational, written/verbal communication and teamwork skills.</li><li>
Demonstrated performance of excellent customer service skills.</li></ul><br>
<b>
Education Requirements</b><p><br>
High School Diploma or equivalent required.</p><b><br>
License/Certification Requirements</b><p><br>
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.</p><b><br>
Special Requirements</b><div><br>
Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette.</div><div></div><div><br>
Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.</div><div></div><div><br>
NAHAM Certified Healthcare Access Associate (CHAA) certification preferred.</div></div>
<br>
Per Diem
<br>
Day

PATIENT SERVICES REP (PER DIEM)

Texas Health Resources

<div><div><p><b>Admissions Specialist - Patient</b> <b>Access Services - ER</b></p><p><i>
</i><i>Bring your passion to Texas Health so we are Better + Together</i></p><p><b>
Position Highlights</b></p><ul><li>Work location: <b>Texas Health Stephenville 411 Belknap TX 76401</b></li><li>Work hours: <b>PRN
</b></li></ul><b>Department Highlights:</b><ul><li>The Patient Access Representative interacts in a professional, respectful manner with internal and external customers, provides excellent customer service to patients and visitors.
</li><li>Team-oriented work environment with expanded resources from other Patient Access areas.</li><li>Cross-training opportunities within different areas of Patient Access</li></ul><p>
</p></div><p></p><div><p><b>Here&rsquo;s What You Need:</b></p><ul><li><b>Education</b></li></ul><p>
o H.S. Diploma or Equivalent required</p><ul><li><b>Experience</b></li></ul><p>
o 1 Year Customer Service Experience required</p><ul><li><b>Licenses and Certifications</b></li></ul><p>
o CHAA - Certified Healthcare Access Associate Upon Hire preferred</p><p><b>
Skills and Abilities:</b></p><ul><li>Requires good written, oral, and telephone communication skills.</li><li>Requires knowledge of general office equipment, PC&rsquo;s and associated software packages.</li><li>Ability to type 35 WPM corrected for errors preferred.</li><li>General knowledge of medical terminology preferred.</li></ul><p><b>
What You Will Do</b></p><ul><li>Duties to include, but not limited to:</li><li>Accurately gathers complete financial and demographic information to ensure medical records/billing process flows efficiently.</li><li>Obtains and/or updates verification of benefits and/or pre-certification for applicable tests and/or procedures</li><li>Prepares, presents, and thoroughly explains applicable legal, ethical, and compliance documents; ensures proper consents are signed by the appropriate parties. Maintains documentation of the same</li><li>Maximizes reimbursement for services rendered by appropriately identifying insurance carrier, benefits, etc. Prevents denials by ensuring timely notification of admission to insurance carriers</li><li>Assists patients in understanding financial obligations; collects co-payments, self-pay deposits, and patient balances to reduce Accounts Receivable.</li><li>Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership.</li></ul><p>
</p><p></p><p><b>Why Texas Health?</b></p><p>
At Texas Health, our people make this a great place to work every day. Our inclusive, supportive, people-first, excellence-driven culture make Texas Health is a great place to work.</p><p>
Here are a few of our recent awards:</p><ul><li>&ldquo;America&rsquo;s Best Employers for Diversity&rdquo; list by Forbes</li><li>A &ldquo;100 Best Workplaces for Millennials&quot; by Fortune and Great Place to Work&reg;</li></ul><p>
Additional perks of being an Admission Specialist:</p><ul><li>Gain a sense of accomplishment by contributing in a teamwork environment.</li><li>Receive excellent mentorship, comprehensive training and dedicated leadership resources.</li><li>Enjoy opportunities for growth.</li></ul><p><b>
Entity highlights:</b></p><p><b>
</b></p><p>At Texas Health Stephenville we take seriously our mission to improve the health of those in our community. We are a 98-bed full-service hospital serving Erath and surrounding counties since 1926. Texas Health Stephenville is fortunate to be part of Texas Health Resources, an employer of over 26,000 employees and among the top five largest employers in the DFW area. Stephenville provides a uniquely inviting mix: family focused, higher learning opportunities with Tarleton State University and Ranger College presence, rodeo hub and cultural center where fine arts take center stage. Excellence is always at the forefront in everything Stephenville does. A city of over 20,000 friendly people, Stephenville is an inviting, gracious community with a rich western heritage in a beautiful country setting along the Bosque River. As more restaurants, activities, and shopping comes to town, Stephenville is the ideal balance for growth and opportunity for families ready to flourish in good schools and neighborhoods. Hailed in Norman Crampton&rsquo;s landmark guide, The 100 Best Small Towns in America, Stephenville combines small town friendliness and ease with leading edge learning while putting the metro amenities of Forth Worth just an easy hour&rsquo;s drive away. The &ldquo;Cowboy Capital of the World&rdquo; offers a uniquely advantageous brand of life and work. No wonder Stephenville&rsquo;s population has grown 30% in the last two decades; come join us!</p><p>
</p><p><b><i>Do you still have questions or concerns? </i></b>Feel free to email your questions to recruitment@texashealth.org</p></div></div><p></p>

Admission Specialist-ER-PRN

The MetroHealth System (Cleveland, OH)

<div>
 <strong>
  Location: Broadway
  <br/>
  <br/>
 </strong>
 <strong>
  Bi-weekly Hours: 80
  <br/>
  <br/>
 </strong>
 <strong>
  Shift: D/E
  <br/>
  <br/>
 </strong>
 For nearly two centuries, the MetroHealth System&rsquo;s mission has been focused on delivering high-quality patient-centered care to all communities in Northeast Ohio. Today, through our expansive ambulatory network, we go into the community to provide excellent primary and specialty care. We are dedicated to enhancing healthcare access across our service area to address the overall needs of our patients and reduce healthcare disparities.
 <br/>
 <br/>
 <strong>
  Primary Patient Population
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Outpatient Setting
  </li>
  <li>
   Different clinics will offer an opportunity to experience specific patient populations
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Primary Skills Utilized/learned
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Scheduling patients, obtaining pre-authorizations, registering patients, gathering/analyzing payor data
  </li>
  <li>
   Performing basic medical screenings
  </li>
  <li>
   Vital signs, specimen collection, bladder scan, EKGs, etc.
  </li>
  <li>
   Medication &amp; Vaccination administration
  </li>
  <li>
   Wound care (suture/staple removal)
  </li>
  <li>
   Assist providers with sterile and non-sterile procedures
  </li>
  <li>
   Splinting and bandaging
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Personnel Medical Assistant Will Work With
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   RNs, LPNs, Nurse Practitioners (NPs), Medical Doctors (MDs)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  MetroHealth offers industry-leading benefits, including tuition reimbursement, professional certification incentives, and medical/dental insurance. As a public employer, employees participate in the Ohio Public Employee Retirement System (OPERS).
  <br/>
  <br/>
 </strong>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   HS Diploma or passage of a high school equivalency exam.
  </li>
  <li>
   Meets one of the following:
  </li>
  <li>
  </li>
  <ul>
   <li>
    Completion of a Medical Assistant program and has work experience in a Medical Assisting or acute patient care capacity, which includes school-sponsored externships.
   </li>
   <li>
    Completion of a Medical Assisting-comparable military educational program for medics/hospital corpsman with an honorable discharge (if applicable).
   </li>
  </ul>
  <li>
   Current Basic Life Support (BLS) certification for the American Heart Association (AHA) or obtains within 90 days of hire.
  </li>
  <li>
   Able to work in assigned area(s) and any other clinic based on operational needs.
   <br/>
  </li>
 </ul>
 <strong>
  Preferred Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   6 months of clerical experience and experience related to patient care.
  </li>
  <li>
   Active certification as a Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA), Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA), or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).
  </li>
  <li>
   Possesses one of the following:
  </li>
  <li>
   1 year of work experience in medical billing, patient registration, and/or patient scheduling.
  </li>
  <li>
   Education related to medical billing, patient registration, and/or patient scheduling from an accredited institution.
  </li>
  <li>
   Possess a current certification as a Certified Healthcare Access Associate (CHAA) from the National Association of Healthcare Access Management (NAHAM).
  </li>
  <li>
   Experience calculating proper dosage and administering specific medications under the direction of the provider, particularly pediatric immunizations, and converting across measurement systems.
  </li>
  <li>
   Experience performing point of care testing, CLIA waived testing, wound care, dressing changes, specimen collection, and phlebotomy.
  </li>
  <li>
   Experience assisting with various procedures and tests, such as pulmonary function tests.
  </li>
  <li>
   Experience with Epic In-Basket management
  </li>
  <li>
   For ENT, Ortho, and Surgery Clinics: Experience assisting with external fixator removal, flex sigmoidoscopy, hemorrhoid banding, collars, cast removal, incision &amp; drainage, cystoscopy set up and clean up, thyroid fine needle aspiration biopsy, reductions, and splint placement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Physical Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   May sit, stand, stoop, bend, and walk intermittently during the day.
  </li>
  <li>
   May need to sit or stand for extended periods.
  </li>
  <li>
   See in the normal visual range with or without correction.
  </li>
  <li>
   Hear in the normal audio range with or without correction.
  </li>
  <li>
   Ability to lift 250-300 pounds with assistance.
  </li>
  <li>
   Ability to push/pull up to 500 pounds with assistance.
  </li>
  <li>
   Requires some exposure to communicable diseases or body fluids.
  </li>
  <li>
   Requires some exposure to chemicals and cleaning products.
  </li>
 </ul>
</div>


Medical Assistant - Express Care, Broadway, 80 Hours

The MetroHealth System

<div><p><b>Location: Bedford
</b></p><p><b>Bi-weekly Hours: 80
</b></p><p><b>Shift: Days
</b></p><p></p><p>For nearly two centuries, the MetroHealth System&rsquo;s mission has been focused on delivering high-quality patient-centered care to all communities in Northeast Ohio. Today, through our expansive ambulatory network, we go into the community to provide excellent primary and specialty care. We are dedicated to enhancing healthcare access across our service area to address the overall needs of our patients and reduce healthcare disparities.
</p><p></p><p><i>Primary Patient Population:
</i></p><p></p><ul><li>Outpatient Setting
</li></ul><p></p><p><i>* Different clinics will offer an opportunity to experience specific patient populations
</i></p><p></p><p><i>Primary skills utilized/learned:
</i></p><p></p><ul><li>Scheduling patients, obtaining pre-authorizations, registering patients, gathering/analyzing payor data
</li><li>Performing basic medical screenings
</li><li>Vital signs, specimen collection, bladder scan, EKGs, etc.
</li><li>Medication &amp; Vaccination administration
</li><li>Wound care (suture/staple removal)
</li><li>Assist providers with sterile and non-sterile procedures
</li><li>Splinting and bandaging
</li></ul><p></p><p><i>Personnel Medical Assistant will work with </i><i>:
</i></p><p></p><ul><li>RNs, LPNs, Nurse Practitioners (NPs), Medical Doctors (MDs)
</li></ul><p></p><p><b>MetroHealth offers industry-leading benefits, including tuition reimbursement, professional certification incentives, and medical/dental insurance. As a public employer, employees participate in the Ohio Public Employee Retirement System (OPERS).
</b></p><p></p><p><b>Required Qualifications:
</b></p><p></p><ul><li>HS Diploma or passage of a high school equivalency exam.
</li><li>Meets one of the following:
</li><li><ul><li>Completion of a Medical Assistant program and has work experience in a Medical Assisting or acute patient care capacity, which includes school-sponsored externships.
</li><li>Completion of a Medical Assisting-comparable military educational program for medics/hospital corpsman with an honorable discharge (if applicable).
</li></ul></li><li>Current Basic Life Support (BLS) certification for the American Heart Association (AHA) or obtains within 90 days of hire.
</li><li>Knowledge of basic medical procedures and medical terminology.
</li><li>Able to work in assigned area(s) and any other clinic based on operational needs.
</li></ul><p></p><p><b>Preferred Qualifications:
</b></p><p></p><ul><li>6 months of clerical experience and experience related to patient care.
</li><li>Active certification as a Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association (NHA), Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA), or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT).
</li><li>Possesses one of the following:
</li><li>1 year of work experience in medical billing, patient registration, and/or patient scheduling.
</li><li>Education related to medical billing, patient registration, and/or patient scheduling from an accredited institution.
</li><li>Possess a current certification as a Certified Healthcare Access Associate (CHAA) from the National Association of Healthcare Access Management (NAHAM).
</li><li>Experience calculating proper dosage and administering specific medications under the direction of the provider, particularly pediatric immunizations, and converting across measurement systems.
</li><li>Experience performing point of care testing, CLIA waived testing, wound care, dressing changes, specimen collection, and phlebotomy.
</li><li>Experience assisting with various procedures and tests, such as pulmonary function tests.
</li><li>Experience with Epic In-Basket management
</li><li>For ENT, Ortho, and Surgery Clinics: Experience assisting with external fixator removal, flex sigmoidoscopy, hemorrhoid banding, collars, cast removal, incision &amp; drainage, cystoscopy set up and clean up, thyroid fine needle aspiration biopsy, reductions, and splint placement.
</li></ul><p></p><p><b>Physical Requirements:
</b></p><p></p><ul><li>May sit, stand, stoop, bend, and walk intermittently during the day.
</li><li>May need to sit or stand for extended periods.
</li><li>See in the normal visual range with or without correction.
</li><li>Hear in the normal audio range with or without correction.
</li><li>Ability to lift 250-300 pounds with assistance.
</li><li>Ability to push/pull up to 500 pounds with assistance.
</li><li>Requires some exposure to communicable diseases or body fluids.
</li><li>Requires some exposure to chemicals and cleaning products.</li></ul></div><p></p>

Medical Assistant - Family Medicine, Bedford, 80 Hours

Bronson Healthcare

<div><p>CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.</p><p></p><p><b>
Love Where You Work!</b></p><p>
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.</p><p></p><p>
If you&rsquo;re ready for a rewarding new career, join Team Bronson and be part of the experience.</p><p></p><h2 class="jobSectionHeader"><b>
Location</b></h2>
BHG Bronson Healthcare Group<p></p><h2 class="jobSectionHeader"><b>
Title</b></h2>
Patient Representative - BMH ED - Full Time - Days<p></p><p>
Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served.</p><ul><li>
High school diploma or general education degree (GED) required.</li><li>
Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year.</li><li>
Previous customer service experience required.</li><li>
Medical Terminology, CPT and ICD-10 coding strongly preferred.</li><li>
Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment.</li><li>
Experience with multiple computer applications/operating systems, and office machines.</li><li>
Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights.</li><li>
Knowledge of revenue cycle components and his/her role in the ability to impact the overall process.</li><li>
Knowledge of the impact of accurate registration has on patient satisfaction.</li><li>
Analytical skills to solve simple to semi complex problems.</li><li>
Organization, prioritization and time management skills.</li><li>
Concentrate and pay close attention to detail.</li><li>
Ability to multi-task.</li><li>
Be flexible to facilitate change.</li><li>
Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.</li><li>
Greets and/or registers patients accurately and efficiently.</li><li>
Verifies insurance eligibility using online systems.</li><li>
Provides and/or completes required patient forms.</li><li>
Collects and enter payments, follows required balancing procedures.</li><li>
Analyzes, interprets and enters physician orders.</li><li>
Scans and indexes forms.</li><li>
Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments.</li><li>
Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria.</li><li>
Accurately completes assigned work queues.</li><li>
Identify financial counseling needs.</li><li>
Maintains confidentiality in verbal, written and electronic communication.</li><li>
Follows established processes, protocols, and workflows.</li><li>
Takes initiative to resolve problems and meet patient needs.</li></ul><p></p><p><b>
For Cancer Center ONLY:</b></p><p></p><ul><li>
Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting)</li><li>
Certified Healthcare Access Associate (CHAA) Preferred</li></ul><ul><li>Assist employees and visitors with any concerns they might have.
</li><li>assume overall responsibility for the safety and security of designated areas.
</li></ul><p>* Monitor security cameras *Identify potential security risks and respond accordingly</p><p></p><h2 class="jobSectionHeader"><b>
Shift</b></h2>
12 Hour Day Shift<p></p><h2 class="jobSectionHeader"><b>
Time Type</b></h2>
Full time<p></p><h2 class="jobSectionHeader"><b>
Scheduled Weekly Hours</b></h2>
36<p></p><h2 class="jobSectionHeader"><b>
Cost Center</b></h2>
1202 Patient Access ER (BHG)<p></p><p><b>
Agency Use Policy and Agency Submittal Disclaimer</b></p><div><p><i>
Bronson Healthcare Group and its affiliates (&ldquo;Bronson&rdquo;) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies (&quot;Recruiters&quot;) in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.</i></p></div></div><p></p>

Patient Representative - BMH ED - Full Time - Days

Parkland Health

<div>Location: Main Hospital Bldg - 1st Flr<br>
<br>
This position is as needed per required needs<br>
<br>
PRIMARY PURPOSE<br>
<br>
Interviews patients at the time of entry to advise the patient of the optimal funding program, begin eligibility determination, and assure that all Parkland patients are screened and qualified for assistance.<br>
<br>
MINIMUM SPECIFICATIONS<br>
<br>
Education:<br>
<ul><li>
Associates degree preferred.</li></ul><br>
Experience:<br>
<ul><li>
Must have two years of experience in determining financial eligibility for government funding, program funding, public funding or patient assistance programs in a physician or hospital business office setting.</li><li>
Must have two years of experience working with multiple computer systems such as patient, registration/accounting system, document imaging, scanning, proprietary payer websites and data quality monitoring, both accurately and efficiently.</li><li>
Must have two years of experience in patient access, billing, cash collections, insurance, appointment scheduling preferred.</li></ul><br>
Equivalent Education and/or Experience:<br>
<ul><li>
May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above.</li></ul><br>
Certification/Registration/Licensure:<br>
<ul><li>
Certified Healthcare Access Associate (CHAA) preferred.</li><li>
Certified Patient Account Technician (CPAT) preferred.</li><li>
Certified Revenue Cycle Representative (CRCR) preferred.</li></ul><br>
Skills or Special Abilities:<br>
<ul><li>
Must be able to interview patients for the purpose of financial eligibility determination.</li><li>
Must be able to demonstrate a working knowledge of personal computers and other standard office equipment.</li><li>
Must demonstrate ability to type 20 words per minute with a maximum of 3 errors.</li><li>
Must have basic knowledge of medical software.</li><li>
Must have basic knowledge of public assistance programs and required forms.</li><li>
Must have knowledge of third party payors and insurance verification procedures, and understand managed care and insurance contractual arrangements.</li><li>
Must be detail oriented, possess basic mathematical skills, and have sharp analytical skills to resolve financial issues as they relate to multiple groups including third party payors, physicians, patients and the system.</li><li>
Must demonstrate a positive demeanor, good verbal and written communication skills, and be professional in both appearance and approach.</li><li>
Must be able to handle potentially stressful situations and multiple tasks simultaneously including instructing and counseling patients regarding Parkland payment policies and public assistance programs.</li><li>
Must be able to communicate effectively with patients, families, government entities, insurance companies, and Parkland staff.</li><li>
Must be able to solve problems within the guidelines of established policies and procedures.</li><li>
Basic medical terminology knowledge preferred.</li><li>
Must be able to successfully complete additional job related training when offered.</li></ul><br>
Responsibilities<br>
<ul><li>
Screens patient demographic and financial documentation to identify appropriate funding program(s) to ensure that all patients who are qualified for assistance are properly instructed and receive benefits. Verify and obtain insurance benefits and forward referrals and pre-certifications to clinical staff to ensure that patient information is complete and accurate and ensure Parkland's financial viability s secure at the most basic level.</li><li>
Greets patients, family members, peers, and leadership in a professional, friendly, and respectful manner to promote a positive public image of Parkland. Willingness to move about the system to ensure all facets of the job responsibilities are completed accurately and timely to support the needs of the organization. Required to assist the hospital in the event of an internal or external disaster.</li><li>
Obtain, verify, and update accurate demographic, financial, and insurance information in the process of registration. Including the entry of patient/guarantor information in the patient registration/accounting systems. Ensure accounts are billed accurately and timely. Guarantee that medical record numbers are not duplicated or overlays created.</li><li>
Clearly document actions taken in account notes to ensure information is available and understandable for other departments to review. Tracks productivity/quality and provides cumulative reports daily, weekly and monthly as required. Ensures Patient Rights &amp; Responsibilities as well as other required documents are properly explained and presented to patients.</li><li>
Assists patients in completing the certification process with all appropriate public funding source agencies to ensure applications are complete, deadlines are met, and the certification process is expedited prior to the patient's discharge. Sets up and encourages applicants to keep appointments to ensure patient complete the process to qualify for financial assistance.</li><li>
Communicates to the patient their financial responsibility and collects co-pays and/or unpaid balances. Provides patients with billing information as required. Enters payments into the computer system to document financial transactions/payment posting. Balances cash drawer at the end of each day. Documents actions taken in the hospital accounting system.</li><li>
Assign appropriate coverage to accounts, including outside agencies when appropriate to ensure patient financial responsibilities are fulfilled. Documents actions in hospital accounting system.</li><li>
Performs registration functions to include verifying patient identification, patient demographics, and all third party funding payors in order to ensure Parkland's financial viability is secured at the most basic level. Distributes, offers explanations, and obtains signatures and dates on all required forms as needed. Attaches all appropriate coverages, prioritizes correct filing order, and documents actions taken in the hospital accounting system.</li><li>
Tracks productivity and provides cumulative reports on a daily, weekly, or monthly basis.</li><li>
Monitors and administers all assigned accounts until the patient's application, certification, and/or denial process or review is complete and all appropriate coverages are attached and prioritized correctly for proper billing.</li><li>
Maintains a positive working relationship with contacts at all agencies and funding programs, patients, insurance companies, government entities, clinical personnel, other Financial Counselors and management, to promote teamwork, cooperation, and a positive public image for Parkland. Serves as a positive role model for staff and patients, demonstrates strong interpersonal and persuasive abilities to ensure client compliance and cooperation with state/ federal agencies. Accepts constructive criticism and integrates suggestions in effective ways.</li><li>
Stays abreast of the latest developments, advancements, and trends in the field of financial assistance by attending seminars/workshops, reading professional journals, and actively participating in professional organizations. Completes all Parkland based training and attends staff meetings as required by management. Integrates knowledge gained into current work practices.</li><li>
Maintains knowledge of applicable rules, regulations, policies, laws, and guidelines that impact Patient Financial Services. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.</li><li>
Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements and monitors results as appropriate in support of the overall goals of the department and Parkland.</li></ul><br>
Job Accountabilities<br>
<ul><li>
Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.</li><li>
Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.</li><li>
Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.</li></ul><br>
<b>
Requisition ID:</b> 985946</div>

Registration & Financial Counselor - PRN

Norton Healthcare

<div>Responsibilities:
<div><b>
No experience or certification required to become a Patient Care Associate (PCA).</b> We provide a paid, comprehensive training program.</div><div></div><div><b><br>
Discover a healthcare career designed with you in mind at Norton Healthcare. </b>The Patient Care Associate (PCA) provides direct patient care under the direction of licensed nursing staff. The initiatives taken by the Patient Care Associate ensures safe, quality patient care. A Patient Care Associate applies knowledge and understanding of principles on patient growth and development in patient and family interactions.</div><div></div><div><br>
Responsibilities:</div><ul><li><div>
Assisting patients with activities designed to maintain personal hygiene such as bathing, grooming, and skin care.</div></li><li><div>
Assisting patients with ambulation, transfers, and turns.</div></li><li><div>
Ensuring a clean and orderly patient environment to promote safety and infection prevention.</div></li><li><div>
Notifying clinical staff of any changes in a patient&rsquo;s condition or safety concerns.</div></li><li><div>
Applying infection control concepts and techniques.</div></li><li><div>
Monitoring, recording, and effectively communicating the patient&rsquo;s condition, activities, behaviors, and safety concerns utilizing computerized documentation systems and other means as appropriate.</div></li><li><div>
Taking vital signs and performing phlebotomy (blood draws) and glucose checks.</div></li></ul><div></div><div><br>
As an employee, we offer:</div><ul><li><div><b>
Tuition</b> <b>Assistance </b>to aid with school costs.</div></li><li><div><b>
Employee Referral Incentive </b>to thank you for networking and helping us to grow.</div></li><li><div><b>
Employee Assistance Program </b>to provide access to well-being support should you need it.</div></li><li><div><b>
Comprehensive Benefits </b>to choose from to support your needs.</div></li></ul>
Qualifications:
<ul><li><div><b>
No experience required.</b> We provide a paid, comprehensive in-classroom and on the job training program.</div></li><li><div><b>
No certifications required.</b> We provide a paid, comprehensive in-classroom and on the job training program.</div></li><li><div><b>
Career Pathway questions?</b> There are many healthcare career pathways and we can provide tuition assistance up to $45,000 when pursuing clinical degrees in healthcare.</div></li></ul><div></div><div><br>
If you would like to learn more about the role, are passionate about taking care of patients and our community, we encourage you to apply.</div></div>

Patient Care Associate, PreOp/PostOp, Days

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