healthcare access coordinator

Banner Health

<div>Primary City/State:
Casper, Wyoming
Department Name:
ER Registration-Hosp
Work Shift:
Day
Job Category:
Revenue Cycle
Why You&rsquo;ll Love This Role: 
At Banner Health, you&rsquo;re not just taking a job&mdash;you&rsquo;re joining our mission of &ldquo;Healthcare made easier, so life can be better.&rdquo; As a Patient Access Services Representative, you will be the vital first point of contact for patients entering our care. Whether it&rsquo;s a warm greeting at the front desk or expertly navigating insurance details, your impact will be felt from the very first moment. 
What You&rsquo;ll Do: 
Greet patients, ensure patient safety using positive identification protocols, verify insurance, and process registration quickly and compassionately. 
Collect patient financial liability and assist with financial counseling where needed. 
Ensure all documentation is accurate, secure, and compliant. 
Collaborate with clinical teams to optimize patient flow and satisfaction. 
Use multi-system technology to streamline patient offerings, intake and record-keeping.
You&rsquo;re a Great Fit If You: 
Thrive in fast-paced environments (like ERs, clinics, or specialty care). 
Have stellar communication skills and a high emotional IQ. 
Are detail-oriented, tech-savvy, and a natural problem-solver. 
Have experience in patient access, scheduling, or front-office healthcare preferred (but we will train the right person!).
Total Rewards:
We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Benefits include health, dental, vision, 401(k) with company match, 403(b), and tuition aid. Additional coverage options are available to support everything that makes you, uniquely you. These include Pet Insurance, Medical and Financial wellness plans, ID theft protection, Life insurance and Legal coverage for extra security. Please visit our Benefits Guide for more information.
Hours and Schedule:
**All Acute Patient Access Services New Hires are required to attend New Hire Orientation &amp; PAS New Hire Training.
Acute Patient Access Training (first 4 weeks): Monday - Friday standard business hours.
Enjoy a flat rate $1/hour weekend and 15%-night shift differential when applicable.<ul><li>On-call PM rotation and mandatory holiday rotation.</li></ul>
Schedule: Friday, Saturday, and Sunday 11:00am to 11:30pm; Sunday on-call shifts. Inpatient and Outpatient Registration.
Apply Today!
Banner Wyoming Medical Center is located in the heart of Casper Wyoming. As the state's largest inpatient facility, Wyoming Medical Center is known and highly regarded for its cardiac and stroke services. With 249 beds and a level 2 trauma center, Wyoming Medical Center is proud to serve the entire state of Wyoming.
POSITION SUMMARY
This position is the first point of contact at healthcare facilities and assists patients with the administrative aspect of gaining access to medical treatment. This position is in a hospital-based setting which includes Emergency Dept, Inpatient, Obstetrics, Outpatient, etc. Responsible for in person patient intake and registration, providing superior customer service, accurately identifying, and obtaining authorizations patients&rsquo; insurance, verifying eligibility and benefits, generating patient estimates for services rendered, financial counseling, and collecting patient liability. Demonstrates the ability to resolve customer issues and provides excellent customer service.
CORE FUNCTIONS
1. Verifies patient&rsquo;s demographics and accurately inputs this information into EHR, including documenting the account thoroughly to maximize reimbursement and minimize denials/penalties from the payor(s).
2. Proficiency with multiple services including, but not limited to inpatient, observation, emergency, obstetrics, surgery, imaging. This position may cover services 24/7.
3. Demonstrates a thorough understanding of insurance guidelines for all services. Proficiently verifies, reads, and understands insurance benefits.
4. Demonstrates proficient understanding that this position creates the first impression for our patient's experience with Banner Health. Demonstrates a positive patient experience through interactions and effective communication.
5. Proficient understanding of payer authorization guidelines. Accurately submits timely notification according to insurance guidelines using various systems to reduce/eliminate denials. Consistently meets all registration related key performance indicators as determined by management.
6. Obtains federal/state compliance information, consents and documentation required by the patient&rsquo;s insurance plan(s). This includes a thorough understanding of accurately completing hospital-based compliance forms required by CMS. Uses multiple computer applications proficiently.
7. Consistently discusses financial liability with the patient(s) and/or families that includes: collection in full of patient liability, assisting patient in applying for Banner Line of Credit, setting up payment plans and/or assisting patient with Banner Financial Assistance policy/application.
8. Provides a variety of patient services and financial services tasks. May be assigned functions such as transporting patients, training new hire employees, recapping daily deposits, posting daily deposits, or conducting other work assignments of the Patient Access Services team.
9. Works independently under regular supervision and follows structured work routines. Works in a high-volume, fast paced, clinical environment which requires to ability to be adaptable, critical thinking, and independent decision making and to prioritize work and ensure appropriateness and timeliness of each patient&rsquo;s care. Primary external customers include patients and their families, physician office staff and third-party payors.
MINIMUM QUALIFICATIONS
High school diploma/GED is required.
Must have customer service skills or knowledge of patient financial services, financial, collecting services or insurance industry experience processes normally acquired over one or more years of work experience.
Requires the ability to manage multiple tasks simultaneously with minimal supervision and to work both independently and collaboratively in a team environment. Requires strong interpersonal, oral, and written communication skills to effectively interact with a wide range of audiences. Strong knowledge in the use of common office software, word processing, spreadsheet, database software, and typing ability are required.
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Associate&rsquo;s degree preferred.
CRCR (Certified Revenue Cycle Representative) certification, a credential offered by the Healthcare Financial Management Association (HFMA)
CHAA (Certified Healthcare Access Associate) certification, a credential offered by the National Association of Healthcare Access Management (NAHAM)
Knowledge of medical terminology or healthcare systems.
Additional related education and/or experience preferred.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy</div>

Acute Patient Access Services Representative

Nemours Children's Health

<div>Nemours is seeking an Access Center Specialist II (Full-Time), to join our Jacksonville, Florida team.
This is a hybrid position.
The Access Specialist II communicates with patients/providers via telephone to ensure accurate, prompt and courteous scheduling of specialty appointments according to established division guidelines. This position is responsible for obtaining and entering accurate demographic and insurance information for all encounters. The Access Specialist II is required to discuss financial obligations with patient families and collect when appropriate.
The Access Specialist II is responsible for monitoring registration and insurance related items that fall into patient work queues to ensure timely claim filing. This role works collaboratively with medical secretaries and department managers to ensure all patients' access needs are met. The Access Specialist II is required to provide superior customer service to both internal and external customers, and represent Nemours in a positive, professional manner. They are responsible for demonstrating a commitment to service, organization values, and professionalism through appropriate conduct and demeanor at all times. 
 
<ul><li>Promptly answers incoming calls to schedule appointment for patients; makes outbound calls when follow-up is needed.</li>
<li>Provide a smooth transition for all internal and external customers by utilizing excellent customer service skills and effective communication.</li>
<li>Ensures efficient processing and documentation of all information required for insurance verification, registration and billing in the Electronic Medical Record (EMR) system.</li>
<li>Schedule patient appointment according to established division guidelines and communicate updates and barriers in a timely manner.</li>
<li>Ensure urgent diagnosis and appointments are handled with priority and escalation processes are utilized when necessary.</li>
<li>Verify insurance eligibility and authorizations utilizing the available resource tools.</li>
<li>Utilize the Managed Care Manual to verify participating insurances and their requirements.</li>
<li>Inform the caller of their financial responsibility that is due at the time of service/offer to collect in advance at the time of scheduling and ensure accurate daily cash reconciliation.</li>
<li>Adhere to the authorization process by informing the caller that an authorization is needed (if applicable) at the time the appointment is made.</li>
<li>Refer patients to the Financial Advocates if financial assistance is needed.</li>
<li>Educate the callers on the preparation for the appointment or requirements needed to ensure a productive visit.</li>
<li>Accurately notate the patient's accounts to communicate pertinent information to clinic, registration, authorization, family financial, and billing departments.</li>
<li>Request medical records when necessary.</li>
<li>Review work queues on a daily basis, make corrections and/or escalate to leadership if necessary.</li>
<li>Respond to and complete staff message.</li>
<li>Provide support for Cancelled Clinic requests.</li>
<li>Review and take the necessary action to ensure patient scheduled appointments are accurate.</li>
<li>Always offer specific directions to the clinic and location that they will be seen.</li>
<li>Stay up to date of appointment scheduling changes and insurance requirements.</li>
<li>Interact with coworkers and clinic personnel in a professional manner.</li>
<li>Communicates effectively with patients, physicians and/or other departments regarding delays or any issues relating to patient appointments.</li>
<li>Consistently achieve team metric standards and expectations.</li>
<li>Maintains strict confidentiality at all times.</li>
<li>Positively support mission, vision and values of Nemours.</li>
<li>Brings forth any compliance/ethic issues and recommendations for operational improvement.</li>
<li>Ensures successful adherence to policies, procedures and changes to the organization</li>
<li>Other duties as assigned.</li></ul> 

Job Requirements 
<ul><li>
High School Diploma required.</li>
<li>More than one (1) year of customer service, medical office, or call center experience preferred.</li>
<li>NAHAM certificate (National Association of Healthcare Access Management) - CHAA preferred.</li></ul> 

What We Offer
 
<ul><li>Competitive base compensation in the top quartile of the market</li>
<li>Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement</li>
<li>Comprehensive benefits: health, life, dental, vision</li>
<li>403B with employer match.</li>
<li>Licensure, CME and dues allowance</li>
<li>Not-for-profit status; eligibility for Public Service Loan Forgiveness</li>
<li>For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.</li></ul> 

#LI-MW1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org .</div>

Access Center Specialist II

University of Miami

CORE JOB SUMMARY The Patient Access Representative 2 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments.CORE JOB FUNCTIONS 1. Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.2. Contacts patients&rsquo; families or physicians&rsquo; offices to obtain missing insurance information.3. Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.4. Collaborates with scheduling departments to identify add-on patients.5. Obtains necessary authorizations, pre-certifications, and referrals.6. Notifies patients of liabilities and collects funds.7. Maintains appropriate records, files, and accurate documentation in the system of record.8. Adheres to University and unit-level policies and procedures and safeguards University assets.This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.CORE QUALIFICATIONS Education:High school diploma or equivalentCertification and Licensing:Not ApplicableExperience:Minimum 2 years of relevant experienceKnowledge, Skills and Attitudes:&middot; Knowledge of generally accepted accounting procedures and principles.&middot; Skill in completing assignments accurately and with attention to detail.&middot; Ability to process and handle confidential information with discretion.&middot; Ability to work independently and/or in a collaborative environment.&middot; Ability to communicate effectively in both oral and written form.DEPARTMENT ADDENDUMDepartment Specific Functions1. Projects a welcoming professional demeanor.2. Interacts and works effectively with patients of all ages, and the healthcare team to ensure a favorable first impression and positive patient experience.3. Coordinates wide range of functions from prearrival to discharge utilizing multiple systems including but not limited to: EPIC MyChart, Grand Central ADT, Cadence, Prelude, Radiant, OP Time, Care Everywhere, Resolute, Nice inContact Communication, and Aria Oncology simultaneously and independently to service patients promptly in a fast paced, constantly changing environment.4. Performs pre-service validation prior to patient&rsquo;s appointment for in person or virtual visits.5. Assists patients in navigating self-serve technology options including but not limited to MyChart and Self check-in kiosks, in person or remotely.6. Coordinates patient flow to ensure timely check-in and arrival to service area.7. Obtains, confirms, and accurately enters and updates demographic, financial, and clinical HIPAA protected information.8. Reviews real time eligibility insurance responses and/or master contract tool and updates coverages as needed.9. Conducts critical communication with patients or legal guardian facilitating the understanding of and obtaining signature on legal, ethical, and compliance related documents that must be presented and thoroughly explained to the patient prior to services being rendered including but not limited to: to Consent for Treatment and Conditions of Admissions, Advance Directives, HIPAA Notice of Privacy, No Surprise Billing, Good Faith Estimate, Off Campus Medicare Co-insurance and Advance Beneficiary Notices, and Medicare Secondary Payer Questionnaire.10. Serves as gatekeeper, performs insurance verification, and obtains referrals and/or authorizations as needed.11. Provides financial counseling services at check-in, explains benefits, creates estimates, and notifies patients of self-pay liabilities including co-pays, deductibles, co-insurances, global self-pay packages, and previous balances for both hospital technical and professional components and collects thereby reducing AR, Bad Debt, and collection costs by collecting patient&rsquo;s financial responsibility upfront.12. Promotes the use of effective methods of communication and collaborates with providers and clinical team schedulers in coordinating and scheduling complex follow up care onsite or remotely.13. Handles high volume of incoming and outgoing calls promptly. Answers and triages incoming calls, listens to patient/customers&rsquo; needs, responds to questions, provides helpful solutions, directs calls, and documents messages using appropriate software in accordance with established protocol.14. Collects and processes large amounts of currency and performs end of day cash-drawer reconciliation and timely bank deposits.15. Assists department in meeting all established key performance indicator goals: Co-pay, Previous Balances, Estimate Collections, Patient Satisfaction, Accuracy Rates, and Processing Time.16. Maintains a close working relationship and open communication with all members of the healthcare team to ensure a seamless check in, check out, clinic flow and positive experience for patients and caregivers.17. Recognize, analyze, solve, and de-escalate issues that may arise during workday by applying sound judgement and critical thinking.18. Ensures proper physical distancing is always maintained following established guidelines.19. Works with healthcare team to resolve unique situations and troubleshoot issues.20. Cross trained to carry out all Front-End Revenue Cycle and Clinical Support functions and able to float across all areas and assist as needed.21. Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.AREA SPECIFICER &middot; Must possess a good understanding of the unique characteristics and operations of the Emergency Room to proficiently support.&middot; Proficient knowledge of ASAP module.&middot; Must be flexible and adjust to rotating schedules evenings, weekends, and holidays.&middot; Able to perform ADT functions (as described under Admitting section) afterhours, weekends, and holidays.&middot; Must adhere to PPE requirements as dictated by the specific situation.ADMITTING&middot; Must possess a good understanding of the unique characteristics and operations of Admitting to proficiently support the area.&middot; Proficient knowledge of ADT module.&middot; On-call and rotating schedule for evenings, weekends, and holidays.&middot; Explains and obtains patient acknowledgment for all required regulatory documents including but not limited to the HIPAA Facility Directory Form, and CMS MOON, HOON, and IMM notices. &middot; Obtains information from patient to complete Patient Self Determination Checklist and collects and scans pertinent documents. &middot; Responsible for obtaining, confirming, and documenting eligibility and benefits, and providing health plan admission notification.&middot; Responsible for pre-admissions log to include benefits, specialty, and financial clearance. &middot; Coordinates with bed control on bed availability.&middot; Collaborates with Transfer Center on all incoming transfers to finalize transfer requests.&middot; Responsible for processing admissions orders received via in-basket messaging.&middot; Extensive collaboration with providers, nursing unit, and utilization review department in coordinating admissions.CTU&middot; Must possess a good understanding of the unique characteristics and operations of CTU to proficiently support the area.HOSPITAL BASED CLINIC&middot; Must possess a good understanding of the unique characteristics and operations of the hospital-based department/clinic/division to proficiently support the area.PRACTICE BASED CLINIC&middot; Must possess a good understanding of the unique characteristics and operations of the practice-based department/clinic/division to proficiently support the area.REMOTE BASED&middot; Must possess a good understanding of the unique characteristics and operations of remote based call center operations to proficiently support all Front-End Revenue Cycle and Clinical Support remote functions.Department Specific Qualifications Education:High School diploma or equivalentCertification and Licensing:Not ApplicableExperience:Minimum 2 year of relevant experience.Any appropriate combination of relevant education, experience or certification may be considered.A highly motivated individual with the ability to obtain HFMA Patient Access Essentials certification and satisfactorily demonstrate outstanding interpersonal skills with a commitment to service excellence and meeting departmental and individual goals may be considered.Knowledge, Skills and Attitudes:&middot; TIER 1 essential worker that provides critical functions that cannot be paused in traditional and non-traditional healthcare settings.&middot; Subject to potential contact/exposure to pandemics and patients with contagious diseases.&middot; Able to be available 30 minutes prior to opening and after clinic ends, which fluctuates depending on clinic and provider, in addition to weekends, evenings, holidays, and during disastrous events (e.g., hurricanes, pandemics, etc.)&middot; Able to float and provide coverage without advance notice based on daily organizational needs, including working in offsite locations, tents or having to come onsite if working remotely.&middot; Onsite presence may be required to fulfill role regarded as vital in the delivery of healthcare services regardless of environmental conditions.&middot; Knowledge of health care regulatory guidelines and compliance requirements including but not limited to: OSHA, HIPAA, JC, AHCA, EMTALA, and CMS.&middot; Outstanding interpersonal and customer service skills with a commitment to service excellence.&middot; Excellent critical thinking, analytical, troubleshooting, and problem-solving skills.&middot; Computer literate with the ability to acquire proficiency utilizing multiple systems and technology.&middot; Able to handle multiple tasks, software systems, and technologies simultaneously in a fast paced, constantly changing environment.&middot; Ability to work as an integral team member under minimal supervision, in a fast-paced, complex, and highly stressful environment.&middot; Knowledge of generally accepted accounting principles with excellent mathematical and cash management skills.&middot; Ability to establish and maintain effective working relationships with physicians, co-workers, other departments, and patients of all ages, and from across a broad range of cultural and social economic backgrounds.&middot; Skill in completing assignments accurately with attention to detail.&middot; Ability to work independently and/or in a collaborative environment.&middot; Adherence to punctuality and attendance standards, remaining flexible to meet departmental needs and ensure appropriate clinic flow.PHYSICAL REQUIREMENTS/ WORKING ENVIRONMENTThe following sections capture the physical demands and working environment that are required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Working ConditionsEnvironmental DimensionNeverOccasionallyFrequentlyConstantlyConditions of extreme heat or extreme coldXWet/Humid conditionsXFumes/Dust/Dirt/SmokeXConfined areasXHigh placesXEquipment in motionXHigh noise levelsXEnvironmental hazardsXExposure to TBXExposure to Blood-borne PathogensXExposure to Radiant EnergyXOutdoor/Exposed areasXEquipment UsedEquipment UsedNeverOccasionallyFrequentlyConstantlyVehicle TypeOperate vehicles (Select Vehicle)XUse hand toolsXUse power toolsXPhysical RequirementsPhysical DimensionNeverOccasionallyFrequentlyConstantlyWeightSittingXStandingXWalkingXStooping/ClimbingXCarryingX20 lbsKneelingXCrouchingXBendingXCrawlingXReachingXHandlingXSensory RequirementsSensory DimensionNeverOccasionallyFrequentlyConstantlyVision TypeVisionXNearDepth PerceptionXColor VisionXPeripheralXConcentrationXUse of keyboard or touchscreenXTalkingXFeelingXSmellingXThe above statements are intended to describe the general nature and primary responsibilities of this job classification. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job. This a job profile description and not all duties may be assigned to a specific position in each individual department.End of Job DescriptionJob Type: Full-timePay: $18.81 - $24.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Patient Access Representative 2

Daytona Beach Vasculsr Access

<div>
 
 
 Company Description
 
 
 
 Daytona Beach Vascular Access is dedicated to providing high-quality care and services to patients requiring vascular access solutions. Located in Daytona Beach, FL, our practice prides itself on its commitment to advanced medical procedures and a patient-centered approach. We aim to support both patients and healthcare professionals through excellence in care and operational efficiency. Our team fosters a collaborative environment focused on clinical innovation and improving patient outcomes.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a part-time, on-site role for a Clinical Research Coordinator based in Daytona Beach, FL. The Clinical Research Coordinator will manage clinical research studies, ensuring protocols and regulatory requirements are adhered to. Key responsibilities include obtaining informed consent from study participants, coordinating clinical trials, monitoring research progress, maintaining accurate documentation, and communicating effectively with the clinical team and study sponsors. The role will involve collaborating with healthcare professionals to ensure the accurate execution of protocols and ethical standards.
 
 
 
 
 
 
 Qualifications
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of Good Clinical Practice (GCP) and regulatory requirements&nbsp;
 
 
 <ul>
 <li>
 
 </li>
 <li>
 Experience with Informed Consent processes and ensuring compliance with ethical standards
 </li>
 <li>
 Knowledge of Protocol development and adherence
 </li>
 <li>
 Proven background in Research and Clinical Research Experience
 </li>
 <li>
 Familiarity with the design, implementation, and management of Clinical Trials
 </li>
 <li>
 Strong organizational skills with attention to detail
 </li>
 <li>
 Effective communication skills, both written and verbal
 </li>
 <li>
 Ability to work collaboratively in an on-site clinical environment
 </li>
 <li>
 Bachelor's degree in health sciences, life sciences, or related field preferred
 </li>
 <li>
 Certification as a Clinical Research Coordinator (CCRC) is an advantage
 </li>
 <li>
 
 5+ years of experience in clinical research coordination or management
 
 </li>
 <li>
 
 2+ years of experience managing medical device studies, preferably vascular access
 
 </li>
 </ul>
 
 
 
 
 
 Technical Skills and Relevant Technologies
 
 ﻿
 
 
 
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and clinical trial software
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with electronic health records (EHR) systems
 
 
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience with electronic data capture systems
 
 
 
 
 
 
 
 
</div>

Clinical Research Coordinator

Nebraska Medicine

<div><div><div><div><div><div><div><div>Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.</div></div></div></div></div></div></div>
Shift:
First Shift (United States of America)
Medication Access Coordinator - Full-time - First Shift
Position Highlights:
Nebraska Medicine is now taking applications for a talented individual to join us as a Medication Access Coordinator in our Outpatient Pharmacy department. This position works at our Central Fill location for Nebraska Medicine, and the office is located near 114th and Dodge in Omaha, NE. While this role allows for remote work, employees must be in either Nebraska or Iowa.
The Medication Access Coordinator is an advanced pharmacy technician role focused on helping patients start and stay on therapy by navigating insurance coverage, prior authorizations, and financial assistance programs. This position plays a critical role in removing access barriers and supporting high‑quality patient care. We are seeking experienced pharmacy technicians who are ready to move beyond traditional dispensing roles and develop expertise in medication access, reimbursement, and payer processes. Nebraska Medicine offers flexible scheduling and hybrid remote work options, along with comprehensive, structured training to ensure success. This role is part of a growing and innovative pharmacy technician career ladder, providing meaningful opportunities for advancement. For those seeking a rewarding, career-elevating position that directly impacts patient care, this is a unique opportunity to grow within an industry-leading health system.
Shift:<ul><li>
Full Time - 1.0 FTE (80 hours in a pay period)</li><li>
Working 8-hour days, Monday &ndash; Friday with start times between 7:00 AM to 10:00 AM</li><li>
Hybrid scheduling available after 3 months of in-office training</li><li>
Must reside in either Nebraska or Iowa</li></ul>
For additional information about this position, please contact Breanna Hutchinson, brhutchinson@nebraskamed.com
Why Work at Nebraska Medicine?<ul><li>
Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.</li><li>
Leading Health Network Work with the region&rsquo;s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.</li><li>
Dignity and Respect We value diverse backgrounds and experiences, reflecting the communities we serve.</li><li>
Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.</li></ul>
Be part of something extraordinary at Nebraska Medicine!
Duties: Medication Access Coordinator<div>
Determine, support, and assist patients, provider teams, and the pharmacy department to overcome barriers to medication access, with focused expertise in third party prior authorization and billing processes for pharmacy benefits. Assist patients within enrollment into grants, assistance programs, and communicate any financial responsibilities. Provide a Face-to Face/virtual beside oriented service that delivers comprehensive fiscal options to patients. Gather and effectively communicate medical and medication histories including diagnosis, test results, lab values, and previous medications to third party. Verify eligibility, pharmacy benefit provisions and support the appeals process. 
 
Required Qualifications: Medication Access Coordinator 
 
<ul><li>Minimum of three years healthcare and/or insurance/third party reimbursement experience required.</li><li>High school education or equivalent required.</li></ul></div><ul><li>Demonstrated ability to independently assess clinical situations and make evidence-based medication decisions affecting patient care required.</li><li>Excellent interpersonal skills and the ability to successfully interact with a variety of internal and external customers at all levels required.</li><li>Ability to solve problems independently and must be strongly vested in team management required.</li><li>Ability to multi-task and excel in a dynamic environment required.</li><li>Experience with various computer mainframe, network, web based and payer applications required.</li><li>Must register with the State of NE as a pharmacy technician required.</li><li>Must complete Pharmacy Technician Certification within one year required.</li></ul> 

Preferred Qualifications: Medication Access Coordinator 
 
<ul><li>Knowledge of commercial, Medicare B, Medicare D, and Medicaid pharmacy rules and regulations preferred.</li><li>Associate's degree in business, healthcare or related field preferred.</li><li>Bi-lingual preferred.</li><li>Prior Authorization experience in specialty or retail pharmacy preferred.</li><li>340B knowledge and experience preferred.</li><li>Apexus 340B OnDemand Certificate preferred.</li></ul><div><div><div><div><div><div><div>
Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans&rsquo; status.</div></div></div></div></div></div></div></div>

Medication Access Coordinator

Portneuf Medical Center

<div>Overview:
<div>
Join our team as a day shift, full-time, Referral Operations Referral Program Coordinator in Portneuf, ID.</div><div></div><div> 
Why Join Us?</div><div></div><div> 
Thrive in a People-First Environment and Make Healthcare Better</div><ul><li>
Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.</li><li>
People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.</li><li>
Make Healthcare Better: We use advanced technology to support our team and enhance patient care.</li></ul>
Get to Know Your Team:<ul><li>
Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members, and more than 280 sites of care with over 1,800 affiliated providers across six states.</li></ul>
Responsibilities:
<ul><li>This position is responsible for processing internal, incoming, and external referrals for Ambulatory services, procedures, and medications.
</li><li>The Referral Coordinator will obtain prior authorizations, schedule patients, work inbound and outbound phone calls, and communicate with patients via online chat.
</li><li>Will consider highly qualified applicants for hybrid or remote positions.</li></ul>
Qualifications:
<div>
Job Requirements</div><ul><li>
Minimum: High School Diploma; GED.</li><li>
Ability to produce in an autonomous work environment; consistently at work and on time, as established; arrives at meetings and appointments on time.</li><li>
Excellent communication skills &ndash; Speaks clearly and persuasively in positive or negative situations; listens well and asks and answers questions; selects and uses appropriate communication methods.</li><li>
Provides excellent customer service &ndash; Manages difficult situations and responds promptly and completely.</li><li>
Identifies and resolves problems on time.</li><li>
Excellent time management &ndash; Prioritizes and completes assigned work.</li><li>
Excellent teammate &ndash; Provides and welcomes feedback, establishes and maintains effective professional relationships, works cooperatively, and offers professional assistance and support to co-workers.</li><li>
Two or more years of experience with Electronic Health Record (EHR).</li></ul><div>
Preferred Job Requirements</div><ul><li>
Certified Medical Assistant.</li></ul></div><div></div>

Referral Program Coordinator

Indiana University Health

<div><div><div><div><h1 class="jobSectionHeader">Clinical Transplant Coordinator - Living Kidney Donor Program</h1>
</div></div><div></div><div><h2 class="jobSectionHeader">Job Description</h2>
<div>Overview
Location: University Hospital &ndash; on-site with some flexibility to work hybrid up to 2 days a week remotely.
Position: Clinical Transplant Coordinator &ndash; Living Kidney Donor Transplant Program
Shift: Monday &ndash; Friday 8:00a-4:30p with some flexibility with hours, option to work (4) 10-hour shifts, on-call expectations 
The Clinical Transplant Coordinator fulfills the primary responsibilities of coordinating the multidisciplinary approach in the evaluation, treatment, and facilitation of the transplant process, including follow-up care for organ recipients and donors. The role emphasizes collaboration, coordination, and consultation with nursing leadership, primary nurses, and other healthcare team members to ensure seamless transplant care.
________________________________________
Position Overview:
The Clinical Transplant Coordinator manages the complex transplant process by organizing multidisciplinary efforts, ensuring compliance with protocols, and supporting both patient and donor care. This position acts as a liaison among team members, fostering collaboration and contributing to positive patient outcomes throughout the transplant journey. The coordinator plays a vital role in tracking care activities, managing projects, and providing education to patients and families.
________________________________________
Key Responsibilities:
<div>Coordinate evaluation, treatment, and follow-up care for transplant patients and donors through a multidisciplinary approach.
</div><ul><li>Collaborate with nursing leadership, primary nurses, and healthcare team members to facilitate smooth transplant processes.
</li><li>Manage multiple tasks and projects related to transplant care, ensuring timely and effective service delivery.
</li><li>Track patient care activities, document outcomes, and support quality improvement initiatives.
</li><li>Educate and support patients and families throughout the transplant process.
</li></ul>________________________________________
Qualifications &amp; Requirements:
<ul><li>Education:
</li><li>Associates of Nursing (ASN) required.
</li><li>Bachelor of Nursing (BSN) preferred.
</li><li>ASN RNs hired after January 1, 2013, must complete their BSN within five (5) years of hire.
</li><li>Licensure &amp; Certifications:
</li><li>Active Registered Nurse (RN) license in Indiana or Nurse Licensure Compact (NLC) RN license.
</li><li>Basic Life Support (BLS) certification through the American Heart Association (AHA).</li><li>Additional advanced life support certifications may be required per department policies.
</li><li>Experience &amp; Skills:
</li><li>Demonstrated clinical competency and leadership skills.
</li><li>Clinical practice experience related to transplant programs.
</li><li>Strong organizational, writing, interpersonal, and verbal communication skills.
</li><li>Critical thinking skills and ability to work independently.
</li><li>Ability to manage multiple tasks and projects effectively.
</li></ul>________________________________________
Why IU Health?
As part of Indiana&rsquo;s largest healthcare system, we offer:
<ul><li>Competitive salary and comprehensive benefits
</li><li>Opportunities for professional growth and system leadership development
</li><li>A dynamic environment committed to clinical excellence and staff empowerment
</li></ul>To learn more about our benefits, visit: careers.iuhealth.org/pages/benefits-designed-for-you
________________________________________
Join IU Health!
Become part of Indiana&rsquo;s leading healthcare system dedicated to advancing clinical excellence, staff development, and exceptional patient care. Lead and support your team through expert clinical leadership and innovative education.
Ready to take on a leadership role in specialty care? Apply today to become an Clinical Transplant Coordinator at IU Health! 
</div><div>We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
</div></div></div><div><div><div><h2 class="jobSectionHeader">Qualifications for the Clinical Transplant Coordinator - Living Kidney Donor Program Role</h2>
<div><div>Overview
Location: University Hospital &ndash; on-site with some flexibility to work hybrid up to 2 days a week remotely.
Position: Clinical Transplant Coordinator &ndash; Living Kidney Donor Transplant Program
Shift: Monday &ndash; Friday 8:00a-4:30p with some flexibility with hours, option to work (4) 10-hour shifts, on-call expectations 
The Clinical Transplant Coordinator fulfills the primary responsibilities of coordinating the multidisciplinary approach in the evaluation, treatment, and facilitation of the transplant process, including follow-up care for organ recipients and donors. The role emphasizes collaboration, coordination, and consultation with nursing leadership, primary nurses, and other healthcare team members to ensure seamless transplant care.
________________________________________
Position Overview:
The Clinical Transplant Coordinator manages the complex transplant process by organizing multidisciplinary efforts, ensuring compliance with protocols, and supporting both patient and donor care. This position acts as a liaison among team members, fostering collaboration and contributing to positive patient outcomes throughout the transplant journey. The coordinator plays a vital role in tracking care activities, managing projects, and providing education to patients and families.
________________________________________
Key Responsibilities:
</div><ul><li>Coordinate evaluation, treatment, and follow-up care for transplant patients and donors through a multidisciplinary approach.
</li><li>Collaborate with nursing leadership, primary nurses, and healthcare team members to facilitate smooth transplant processes.
</li><li>Manage multiple tasks and projects related to transplant care, ensuring timely and effective service delivery.
</li><li>Track patient care activities, document outcomes, and support quality improvement initiatives.
</li><li>Educate and support patients and families throughout the transplant process.
________________________________________
Qualifications &amp; Requirements:
</li><li>Education:
<ul><li>Associates of Nursing (ASN) required.
</li><li>Bachelor of Nursing (BSN) preferred.
</li><li>ASN RNs hired after January 1, 2013, must complete their BSN within five (5) years of hire.
</li></ul></li><li>Licensure &amp; Certifications:
<ul><li>Active Registered Nurse (RN) license in Indiana or Nurse Licensure Compact (NLC) RN license.
</li><li>Basic Life Support (BLS) certification through the American Heart Association (AHA).</li><li>Additional advanced life support certifications may be required per department policies.
</li></ul></li><li>Experience &amp; Skills:
<ul><li>Demonstrated clinical competency and leadership skills.
</li><li>Clinical practice experience related to transplant programs.
</li><li>Strong organizational, writing, interpersonal, and verbal communication skills.
</li><li>Critical thinking skills and ability to work independently.
</li><li>Ability to manage multiple tasks and projects effectively.
</li></ul>________________________________________
Why IU Health?
As part of Indiana&rsquo;s largest healthcare system, we offer:
</li><li>Competitive salary and comprehensive benefits
</li><li>Opportunities for professional growth and system leadership development
</li><li>A dynamic environment committed to clinical excellence and staff empowerment
To learn more about our benefits, visit: careers.iuhealth.org/pages/benefits-designed-for-you
________________________________________
Join IU Health!
Become part of Indiana&rsquo;s leading healthcare system dedicated to advancing clinical excellence, staff development, and exceptional patient care. Lead and support your team through expert clinical leadership and innovative education.
Ready to take on a leadership role in specialty care? Apply today to become an Clinical Transplant Coordinator at IU Health!
</li></ul></div></div></div></div><div></div><div><div><div>Indiana University Health is Indiana&rsquo;s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We&rsquo;re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.</div></div></div></div>

Clinical Transplant Coordinator - Living Kidney Donor Program

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