healthcare access specialist

INTEGRIS Health

<div><p>INTEGRIS Health, Oklahoma&rsquo;s largest not-for-profit health system has a great opportunity for a Patient Access Specialist in Woodward, OK. In this position, you&rsquo;ll work Full Time Days 5:30am-5:30pm with our Patient Registration team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.</p><p></p><p><br>
The Patient Access Specialist is responsible for the provision of patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. Acts as a liaison between INTEGRIS and patients, providers, and payers for all pre-care matters related to account resolution. Provides information regarding the patients coverage eligibility and benefits, patients financial liability, INTEGRIS Health's billing practices and policies. Assists patients in understanding coverage benefits and coverage terminology.</p><p>
INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.</p><p>
The Patient Access Specialist responsibilities include, but are not limited to, the following:</p>
<ul><li>Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol</li>
<li>Performs financial counseling activity including screening for government programs and financial assistance, payment options and arrangements, processing point of service payments, verifying patient demographic information, obtaining signatures for required paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol</li>
<li>Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers</li>
<li>Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately.</li>
<li>Collects patient payments and follows levels of authority to ensure financial clearance</li>
<li>Documents all patient account activities concisely, including authorization and patient liability requirements</li>
<li>Performs filing, data entry, and other duties as assigned.</li>
<li>Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability * Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements</li>
<li>Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability</li>
<li>Participates in team-oriented process improvement initiatives for the department and organization</li>
<li>Participates in continuous quality improvement efforts, establishes goals with supervisors and tracks progress</li>
<li>Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts</li>
<li>Follows all safety rules while on the job, reports accidents promptly and corrects minor safety hazards</li>
</ul>
<p>Reports to assigned supervisor.</p>
<p>This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, chemicals. Must follow standard precautions.</p>
<p>All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.</p>
<ul>
<li>1 year of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)</li>
<li>Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting</li>
<li>May consider successful completion of 1100+ related Career Tech program or one year of college coursework in a related field in lieu of experience</li>
<li>College coursework in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred</li>
<li>Previous experience should include utilizing standard office equipment and PC software</li>
<li>Previous experience with medical terminology, basic ICD 10 and CPT coding preferred</li>
<li>Must be able to communicate effectively with others in English (verbal/written)</li></ul></div>

Patient Access Specialist - Days - Woodward

<div><p>INTEGRIS Health Cardiovascular Physicians, Oklahoma&rsquo;s largest not-for-profit health system has a great opportunity for a Patient Access Specialist Sr in Oklahoma City, OK. In this position, you&rsquo;ll work Monday &ndash; Friday Days with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front-loaded PTO, 100% INTEGRIS Health paid short-term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.</p><p></p><p><br>
The Patient Access Specialist Sr. is responsible for the provision of patient access activity for ancillary, diagnostic, surgical and emergency services as assigned to facilitate efficient operations, expeditious reimbursement and optimal customer satisfaction and employee satisfaction. Acts as a liaison between INTEGRIS and patients, providers, and payers for all pre-care matters related to account resolution. Provides information regarding the patient's coverage eligibility and benefits, patient's financial liability, INTEGRIS Health's billing practices and policies.</p><p>
Assists patients in understanding coverage benefits and coverage terminology. INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.</p><p>
The Patient Access Specialist Sr. responsibilities include, but are not limited to, the following:</p>
<ul><li>Ensures the appropriateness of complex registration activity including scheduling, verifying patient demographic information, processing point of service payments, obtaining signatures for required consent paperwork, document imaging and following documentation standards to facilitate efficient patient access according to assigned protocol</li>
<li>Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol.</li>
<li>Possesses the ability to use analytical thinking, independent judgment, and clinical knowledge to adjust service area schedules and accommodate special requests from internal and external customers.</li>
<li>Accepts inbound phone calls from patients, physician offices, insurance carriers, etc. with the intent to resolve the concern immediately.</li>
<li>Collects patient payments and follows levels of authority to ensure financial clearance.</li>
<li>Documents all patient accounts activities concisely, including authorization and patient liability requirements.</li>
<li>Performs filing, data entry, and other duties as assigned.</li>
<li>Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability.</li>
<li>Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements.</li>
<li>Understands different payer regulations and can communicate effectively with patients regarding their coverage benefits and financial liability.</li>
<li>Acts as a liaison to resolve complex patient access and account issues, responds to questions on reimbursement and serves as a resource and systems expert for patient access specialists, including on-the-job training, and for performance improvement and appropriateness of complex patient access transactions.</li>
<li>Provides guidance, feedback and training to staff on multiple processes, payers and systems, and monitors assignments and assess productivity.</li>
<li>Handles all communication effectively, including telephone, email, and verbally with all departments and caregivers within the health system.</li>
<li>Initiates and coordinates the implementation of team-oriented process improvement initiatives for the department and organization.</li>
<li>Initiates and coordinates continuous quality improvement efforts, establishes goals with supervisors, tracks progress, and prepares data for presentation.</li>
<li>Interprets and maintains compliance with performance standards, federal and state regulations including EMTALA and HIPAA, policies, procedures, guidelines, and third-party contracts.</li>
<li>Reports to assigned supervisor.</li>
<li>This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information.</li>
<li>Normal office conditions. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.</li>
</ul><ul><li>4 years of Patient Access operations activities (scheduling/registration/insurance) or related experience (billing, collections, accounts receivables)</li>
<li>Previous experience in one of the following: scheduling, registration, insurance, billing, collections, and customer service in either a hospital or physician's office setting</li>
<li>Bachelor's degree in related field or Healthcare Certification (AAHAM CRCS, HFMA CRCR, NAHAM CHAA) preferred</li>
<li>Previous experience with Microsoft Office programs and experience with admission/discharge/transfer or billing/claims management software</li>
<li>Previous experience with medical terminology, basic ICD 10 and CPT coding healthcare program reimbursement and methodologies</li>
<li>Previous experience in 3+ of the following: scheduling, registration, insurance (including Medicare, Medicaid, and third-party regulations), billing, collections, and customer service in either a hospital or physician's office setting</li>
<li>Must be able to communicate effectively with others in English (verbal/written).</li>
</ul><div><b>INTEGRIS Health mission:</b> Partnering with people to live healthier lives.</div><div><br>
<br>
<p>To our patients, that means we will partner to provide unprecedented access to quality and compassionate health care. To you, it means some of the state's best career and development opportunities. With INTEGRIS Health, you will have a genuine chance to make a difference in your life and your career.</p><p>
INTEGRIS Health is the state's largest Oklahoma-owned health system with hospitals, rehabilitation centers, physician clinics, mental health facilities and home health agencies throughout much of the state.</p></div></div>

Patient Access Specialist Sr - Cardiology Registration Department

Naven Health, Inc

<div><p><b>Extraordinary Careers. Endless Possibilities.</b></p><p></p><p><b>
With the nation&rsquo;s largest home infusion provider, there is no limit to the growth of your career.</b></p><p></p><p>
 Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.</p><p></p><p>
Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you&rsquo;re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.</p><p></p><p><b>
Job Description Summary:</b></p>
The Patient Access Specialist supports patients referred to Option Care Health to receive Specialty Infusion Services by coordinating referrals, intake documentation, and cross-functional communication to ensure a seamless transition into care.
<br>
<br>
This role partners closely with referral sources, sales, pharmacy, nursing, and internal teams to support timely access to therapy while delivering a consistent, high-quality experience for patients and referral partners.<p><b>
Job Description:</b>
</p><p></p><p><b>Job Responsibilities</b></p><ul><li>
Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.</li><li>
Creates, communicates and obtains all required documentation for new referrals.</li><li>
Secures patient&rsquo;s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).</li><li>
Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).</li><li>
Assist Supervisor and Manager with special assignments as needed.</li></ul><p></p><p><b>
Supervisory Responsibilities</b></p><p>
Does this position have supervisory responsibilities? NO</p><p>
(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)</p><p></p><p><b>
Basic Education and/or Experience Requirements</b></p><p>
High school diploma or equivalent is required.</p><p>
Minimum of two years of experience in related experience required.</p><p></p><p><b>
Basic Qualifications</b></p><p>
Ability to multi-task and support numerous referrals/priorities at one time.</p><p>
Ability to work in a fast past environment.</p><p>
Must be detail-oriented and have a high degree of quality focus.</p><p>
High degree of customer service skills required.</p><p>
Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.</p><p></p><p><b>
Travel Requirements</b></p><p>
N/A</p><p></p><p><b>
Preferred Qualification &amp; Interests</b></p><p>
Previous healthcare/medical billing experience preferred.</p><p></p><p>
May perform other duties as assigned</p><p></p><p>
Due to state pay transparency laws, the full range for the position is below:</p><p>
Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.</p><p></p>
Pay Range is $22.55-$32.63<p></p><p><b>
Benefits:</b></p><ul><li>Medical, Dental, &amp; Vision Insurance</li><li>Paid Time off</li><li>Bonding Time Off</li><li>401K Retirement Savings Plan with Company Match</li><li>HSA Company Match</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursement</li><li>myFlexPay</li><li>Family Support</li><li>Mental Health Services</li><li>Company Paid Life Insurance</li><li>Award/Recognition Programs</li></ul><p></p><p><i>
Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.</i></p></div><p></p>

Patient Access Specialist - California REMOTE

Sweetser

<div>Join our Certified Community Behavioral Health Clinic team, as an Access Coordinator in our Sanford location!<br>
<br>
The Access Coordinator is the first point of contact for Sweetser and will provide exceptional customer service while projecting a positive and professional image. Our ideal candidate will be knowledgeable of available resources and will assist clients who are seeking services by providing information and immediate access to Sweetser programs.<br>
<div><b>ESSENTIAL FUNCTIONS:
</b><br>
&bull; Receive and process all incoming calls using a multiline phone.
<br>
<ul><li>Collect and input into Electronic Health Record all required registration, demographic and insurance information.</li><li>Answers phone calls quickly and professionally, assists callers and transfers if necessary.</li><li>Assist clients with scheduling and rescheduling appointments on the phone and in person.</li><li>Check clients in for appointments, verify client information, and make necessary updates.
</li><li>Gather information from clients, which may include scanning documents.</li><li>Process clients paperwork including release of information and collection of copays as appropriate.
</li><li>Identify, utilize and maintain resources needed to communicate effectively with internal and external customers.
</li><li>Perform all other duties as assigned</li></ul></div>
<div><b>
EDUCATION:
</b><br>
<ul><li>High school diploma with some secondary education preferred, or a minimum of four (4) years working in a related field.
</li></ul></div><div><b>CERTIFICATES, LICENSES, REGISTRATIONS:
</b><br>
<ul><li>Valid state driver's license.
</li></ul></div><div><b>EXPERIENCE &amp; SKILLS:</b>
<br>
<ul><li>Experience in a healthcare setting, working with insurance companies, referral sources.
</li><li>Experience working in a call center environment a plus.
</li><li>Persons with lived experience in the Mental Health and/or Substance Abuse system are encouraged to apply.
</li><li>Strong communication skills.
</li><li>Ability to provide exceptional customer service.
</li><li>Ability to multi-task and to be flexible.
</li><li>Demonstrate the ability to operate basic office equipment to include, telephone, copier, fax, computer and printer.</li></ul></div></div>

Access Coordinator (Sanford CCBHC)

OSF HealthCare

<div>Total Rewards:
<div>
&quot;Your life - our Mission&quot;</div><div>
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.</div><div></div><div><b><br>
Expected pay for this position is $18.80 - $22.12/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position.</b></div>
Overview:
<div><b>
This job is located in Streator,IL</b></div><div></div><div><b><br>
Two 12-hour shifts 7:00pm to 7:30am</b></div><div></div><div><b><br>
24 hours a week- 3rd shift</b></div><div></div><div><b><br>
POSITION SUMMARY</b>:The Patient Access Associate ensures each registered patient has a complete and accurate OSF medical record, which includes patient demographics, insurance coverage, responsible guarantor and registration precision in a manner which they understand what services they are receiving, their financial responsibilities for the services provided, and expectations of them while at the facility. Excellent patient service skills are expected to create an exceptional first impression of OSF&acirc;&euro;&trade;s services to the patients, families, and other external patients over the phone or in person. A high degree of deductive reasoning and logic skills are necessary in order to solve issues that can arise in a complex, multi-payer situation.</div>
Qualifications:
<div><b>
REQUIRED QUALIFICATIONS</b>:</div><div></div><div><br>
Education: High school diploma or GED</div><div></div><div><br>
Experience: One year in an office clerical setting or customer service environment.</div><div></div><div><br>
Other skills/knowledge: Working knowledge of standard Microsoft Office applications and website navigation. Problem solving, conflict management, time management, good oral and written communication skills. Required to complete all role specific revenue cycle training and certification within 12 months.</div><div></div><div><b><br>
PREFERRED QUALIFICATIONS:</b></div><div></div><div><br>
Experience: Three years in an office clerical setting or customer service environment. Direct experience in a revenue cycle or medical setting.</div><div></div><div><br>
Other skills/knowledge: Advanced knowledge of CPT4, ICD9/10, HCPCS, and modifiers. Knowledge of medical terminology.</div><div></div><div><br>
OSF HealthCare is an Equal Opportunity Employer</div></div>

Patient Access Associate

Presbyterian Healthcare Services

<div><p><b>Location Address:</b></p>
9521 San Mateo NE Albuquerque, NM 87113-2237
<p></p><p><b>
Compensation Pay Range:</b></p>
Minimum Offer $15.60 Maximum Offer $22.12 Now Hiring: Patient Access Account Specialist I-ABQ<p></p><p><b>
Summary:</b></p><p></p>
Under the direction of the Patient Access Supervisor, the Patient Access Account Specialist I provides basic functions to financial clear patient accounts for government and commercial accounts prior to the date of service. Performs basic financial clearance functions, including insurance verification, authorization, collection and documentation of patient demographics, benefit analysis, and pre-service collections. The Patient Access Account Specialist I will ensure follow up on authorizations for scheduled and Urgent/Emergent procedures and admissions until date of service or discharge for admissions. The Patient Access Account Specialist I must possess a basic knowledge of Medicare (CMS) guidelines, as well as other Compliance Regulatory guidelines applicable to Patient Access to include HIPAA, EMTALA, and CMS guidelines of MSPQ. The Patient Access Account Specialist (PAAS I) monitors work queues for financial clearance and missing authorizations ensuring a payment source is identified and secured and there is a clean claim for billing. The Patient Access Account Specialist I acts as resource to all employees within Patient Access. The Patient Access Account Specialist I is responsible for providing the highest level of customer service to patients, ancillary departments and payers when financially clearing accounts. The PAAS I will work with ancillary departments to ensure the procedures scheduled and authorized meet payer requirements. The Patient Access Account Specialist I provides coverage to other areas and hospitals as needed to minimize overtime and guarantee the patients receive services as needed without registration delays. Type of Opportunity: Full time Job Exempt: No Job is based: Reverend Hugh Cooper Administrative Center Work Shift: Days (United States of America)
<p></p><p><b>
Responsibilities:</b></p><p></p>
Customer Service and Caring Practices: *Achieve exceptional patient experience for patients and patient families by using CARES, AIDET and EPE tools. *Addresses and attempts to appropriately resolve complaints in the moment by using key words at key times and de-escalation processes. *Ability to manage conflict and appropriately request the help of a supervisor when needed. *Implement PROMISE and CARES behaviors in every encounter. *Educates patients for whom they speak regarding insurance benefits and liabilities. *Ensures accounts are financially cleared prior to date of service to alleviate patient concerns over hospital financial matters Encounter Components: *Performs the patient registration process. Manage the accurate collection of patient data which includes but is not limited to; *Obtain/confirm and enter demographic and other financial and clinical information necessary for final clearance of scheduled accounts. *Review Urgent/Emergent admission accounts for notification, financial clearance and authorization pre-discharge. *Obtain missing insurance information, to include policy number, group number, date of birth, and insurance phone number if not already identified in account. *Verify insurance for eligibility and benefits using online electronic verification system or by contacting payer directly. *Review and process work queues related to Patient Access pre-visit or urgent/emergent admissions, per department guidelines. *Review of accounts falling within the work queues to ensure the insurance information contains accurate policy ID#s, Group Name and Numbers, Subscriber information, Authorization numbers, as well as correct payer and Coordination of benefits prior to date of service. *Accurately document actions taken in the system of record to drive effective follow-up and ensure an accurate audit trail. *Maintain ongoing knowledge of authorization requirements and payer guidelines. Maintain a proficient knowledge of Medicare (CMS) guidelines as it relates to admissions and outpatient services. Ensuring compliance with admissions forms, benefit entitlement verification, and billing requirements *Ensure accurate completion of MSPQ prior to date of service. *Daily focus on attaining productivity standards; recommend new approaches for enhancing performance and productivity when appropriate. *Monitor and track Data Quality program to ensure errors are corrected prior to final bill and correct accounts as necessary. *Maintain appropriate records, files, and timely and accurate documentation in the system of record. *Work with ancillary departments to ensure coding, diagnosis and facility are authorization are in alignment. *Work with payers to ensure authorization is in place; initiating the auth when appropriate. *Coordinate efforts with Financial Advocates to secure payer source current and future visits. *Monitor work queues to identify late add-on accounts and complete financial clearance procedures prior to services to avoid unauthorized procedures from being performed. *Work with physician offices to resolve discrepancies in authorizations and scheduled procedures. Financial Accountabilities: *Collects identified patient financial obligation amounts including residual balance if applicable. Collect liability from patient prior to visit or make arrangements for payment at time of service. *Ensure a payer source has been identified prior to services being rendered. *Ensure authorization for correct procedure (CPT), facility, and date of service is obtained. Patient Relations *Contact patients pre-visit to complete any information missing from the account to ensure accuracy prior to visit. *Transparency with patients through communication of patient liabilities and authorization issue in a timely manner, allowing patients ability to make informed decisions. *Educate patients and answer questions from patients on benefits, liabilities and financial options. *Provide patient with way-finding for appointment at time of pre-registration. *Perform AIDET when speaking to patient to alleviate anxiety and confusion. Quality Improvement: *Perform assigned patient care responsibilities, which may include but not limited to: *Cooperate fully in all risk management activities and investigations. *Report promptly any suspected or potential violations to laws, regulations, procedures, policies, and practices, and cooperate in related investigation. *Conduct all transactions in compliance with all company policies, procedures, standards, and practices. *Demonstrate knowledge of all applicable compliance and legal requirements of the job based on the scope of practice of the position. C.A.R.E.S Behaviors: *Demonstrates CARES behaviors of Collaborate, be Accountable, Respect, Engage and Serve to all whom you encounter. *Other duties as assigned<p></p><p><b>
Qualifications:</b></p><p></p>
*High school diploma, continued education preferred *External and Internal Non-Patient Access Candidates: Pass Patient Academy with passing score of 85% or higher *Previous completion and passing of Patient Access Advocate II and III Advancement test. *A minimum of 2 years of work experiences in healthcare setting within Patient Access and/or billing plus strong customer service background. *Strong knowledge and understanding of insurance and financial processing of accounts. *Proficient in EPIC ADT system *Specialty Certifications: CHAA, CHAM or other industry equivalent certification preferred *Pass annual competency exam for all areas of responsibility. *Requires general knowledge of the customer encounter process which may include registration, contract requirements, and coordination of benefits. *Knowledge in Microsoft Office Products. *Demonstrated strong keyboarding skills, ensuring efficient data entry and documentation. *Pass EPIC proficiency test required with a 85% score at completion of the Epic Training class. UPDATED 7/29/25<p></p><p>
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.</p><p><b><br>
Wellness</b><br>
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.</p><p><b><br>
Why work at Presbyterian?</b><br>
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.</p><p><b><br>
About Presbyterian Healthcare Services</b><br>
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.</p><p></p><p>
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.</p><p></p><p><i>
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.</i></p><p></p><h1 class="jobSectionHeader"><b>
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services</b></h1></div><p></p>

Patient Access Account Specialist I-ABQ

Spartanburg Regional Healthcare System

<div><b>Job Requirements<br>
</b><br>
<p><b>Support the technology that supports every patient and join Spartanburg Regional Healthcare System as our Remote IT Support Specialist!</b></p><p><b>
Location: 100 % remote. </b>Applicants must live in one of the following states: AL, AZ, CT, DE, FL, GA, IN, KS, KY, LA, MD, MI, NC, PA, RI, SC, VA, WV, or WI.</p><p><b>
About Spartanburg Regional Healthcare System</b></p><p>
Spartanburg Regional Healthcare System is a community centered healthcare organization that has served the Upstate of South Carolina for more than 100 years. The system includes hospitals, physician practices, urgent care centers, and a broad mix of specialty services. Teams across the system work with a shared purpose to support patients, families, and communities with compassion and innovation. Technology plays an important role in this mission, and every member of Information Technology contributes to safe, reliable, and effective care.</p><p><b>
What This Role Is All About</b></p><p>
The <b>Remote IT Support Specialist</b> plays an important part in keeping technology dependable across a large and fast-moving healthcare environment. This role provides hands-on support that ensures caregivers and staff have access to the systems and tools needed every day.</p><p>
Responsibilities include technical analysis, identity access management support, and assistance with business and clinical workflow needs. This position identifies and resolves technical issues, collaborates with Information Technology partners, and participates in activities that strengthen system reliability. Work involves troubleshooting, system updates, monitoring performance, and contributing to a stable and secure technology environment.</p><p>
The role offers a meaningful blend of challenge, learning, and real world impact, with daily opportunities to support operations that directly affect patient care.</p><p><b>
What You Bring on Day One</b></p><p><b>
Education</b></p><ul><li>
Associate Degree</li><li><i>
Experience may be substituted for education.</i></li></ul><p><b>
Experience</b></p><ul><li><b>
0 to 2 years of experience</b></li></ul><p><b>
Great to Have</b></p><p><b>
Licenses and Certifications</b></p><ul><li>
Security Plus</li><li>
GSEC</li><li>
MCP</li><li>
Network Plus</li><li>
CCENT</li></ul><p><b>
What This Job Looks Like</b></p><ul><li>
Provide hands on technical support for technology users across the healthcare system</li><li>
Troubleshoot Windows environments along with hardware and software issues</li><li>
Assist with identity access management processes and account requests</li><li>
Maintain clear documentation for workflows and system configurations</li><li>
Support incident response by collecting information and helping resolve technology issues</li><li>
Monitor performance of systems and identify areas that need attention</li><li>
Participate in system integration efforts with Information Technology teams</li><li>
Assist with maintenance of important enterprise software tools</li><li>
Join in testing and evaluation after updates and system changes</li><li>
Contribute to audits, risk assessments, and review activities</li><li>
Recommend improvements that enhance system stability and user experience</li><li>
Track, document, and communicate changes that affect key systems</li></ul><p><b>
Why You Will Love Working Here</b></p><ul><li>
Work that supports patient care and community wellbeing every day</li><li>
A friendly and collaborative team environment that values learning and growth</li><li>
Exposure to a wide range of technologies across a large healthcare system</li><li>
Opportunities to strengthen technical skills through real world experience</li><li>
A place within a respected organization with more than 100 years of commitment to the region</li></ul></div>

Remote IT Security Specialist

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