healthcare administrative coordinator

Aviata Health Group

<div>Job Title: Business Office Coordinator 
Company: Aviata Health Group
Experience: 1-2 years 
Aviata Health Group is seeking a detail-oriented and organized Business Office Coordinator to support the financial and administrative operations of our center. This role is essential in ensuring accurate billing, resident fund management, and compliance with regulatory requirements while providing excellent support to residents, families, and vendors.
Key Responsibilities:<ul><li>
Manage and reconcile Resident Trust Funds</li><li>
Oversee resident/patient insurance premium payments for center-managed income</li><li>
Manage census entry, reporting, and reconciliation</li><li>
Participate in IDT Utilization Review processes and reporting for upcoming LTC conversions and potential payer issues</li><li>
Manage the collection and flow of Medical Pending documentation</li><li>
Assist with Medicaid Pending payer discussions and upcoming conversions</li><li>
Submit and obtain required Level of Care documentation for Medicaid Pending cases</li><li>
Apply for disability and Representative Payee status on behalf of residents/patients as needed</li><li>
Ensure timely completion and submission of annual Representative Payee reporting to Social Security</li><li>
Ensure all LTC Medicaid-eligible residents receive entitled Personal Needs Allowance (PNA) from the State and Social Security</li><li>
Assist with private collections and payment follow-up</li><li>
Manage the flow of payer and billing information between the center and billing office</li><li>
Manage, reconcile, and replenish facility petty cash</li><li>
Process vendor payment requests</li><li>
Complete AHCA Nursing Home Utilization Reporting, including monthly inpatient census days</li><li>
Apply for Medicare Part B and Part D on behalf of residents/patients as needed</li><li>
Assist residents, families, and vendors with payment-related concerns</li><li>
Manage disenrollment's and ensure proper documentation and follow-through</li></ul>
Qualifications:<ul><li>
Previous experience in healthcare business office, billing, or administrative support preferred</li><li>
Knowledge of Medicaid, Medicare, and insurance processes is a plus</li><li>
Strong organizational and reconciliation skills with attention to detail</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to manage multiple priorities in a fast-paced environment</li><li>
Proficiency in Microsoft Office and healthcare systems preferred</li></ul>
Why Join Aviata Health Group?<ul><li>
Supportive team environment</li><li>
Opportunities for growth and development</li><li>
Competitive compensation and benefits</li></ul>
Apply today to become a vital part of our team and help support quality care through strong financial operations.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
https://info.flclearinghouse.com/</div>

Business Office Coordinator

MSO - Texas Bone & Joint

<div>Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Medical Office Coordinator<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5><h5 class="jobSectionHeader">
Seeking a Medical Office Coordinator for our practice who provides administrative expertise to ensure all patients receive high quality, efficient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now.
What you will do in this role:<ul><li>
Directly responsible for the efficiency and quality of patient experience relating to patient access via online scheduling, inbound phone calls, and in-person encounters; and ease and accuracy of registration processes, including collection of co-pays and deductibles.</li><li>
Assists in hiring and selecting clerical and clinical (non-provider) practice staff in partnership with the PM II, III, PA I, or PA II.</li><li>
Responsible for the appropriate onboarding and timely, comprehensive orientation of non-provider practice staff members in accordance with organizational standards and with shared accountability for first-year non-provider turnover metrics and performance.</li><li>
Regularly communicate with non-provider staff individually and in staff meetings, emphasizing creating an environment that supports diversity and inclusion while encouraging and welcoming the voice of all team members.</li><li>
Oversees the process of preparing patients for examination and treatment.</li><li>
Establishes and maintains appropriate processes for managing inbound and outbound patient referrals.</li><li>
Manages staff scheduling to daily levels appropriate to volume demands and in accordance with the organization&rsquo;s care standards and associated operating metrics</li><li>
Assists and provides additional frontline staffing support and coverage to maintain practice operations (answering phones, scheduling, rooming patients, etc.).</li><li>
Maintains the practice&rsquo;s supply inventory, physical facilities, and core non-provider staffing in ready, functional operating conditions at all times.</li><li>
Assists in maintaining patient files, records, and other information.</li><li>
Compiles and condenses technical and statistical data for reports and records pertaining to operational priorities such as scheduling and volume, cancelation and no-show opportunities, etc.</li><li>
Ensures any patient complaints are handled appropriately and timely (initial response same or next day; findings shared with appropriate members of practice, market/division, and/or other executive leadership).</li><li>
 Perform other duties as required.</li></ul>
What Qualifications you will need:
EDUCATION:<ul><li>
High school diploma or GED preferred.</li><li>
Medical Office Specialist or related practice operations certificate preferred.</li></ul>
 EXPERIENCE:<ul><li>
Two or more years of medical office experience is required</li></ul>
CERTIFICATION/LICENSE:<ul><li>
RMA, CMA or LPN certificate is beneficial</li><li>
CPR Certification is preferred</li></ul>
Benefits</h5>
MSO - Texas Bone &amp; Joint, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system. With a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 
If you find this opportunity compelling, we encourage you to apply for our Medical Office Coordinator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Medical Office Coordinator - Argyle TX

Affinity Health Management

<div>HOSPICE EXPERIENCE PREFERRED 


JOB DESCRIPTION SUMMARY

The Clinical Care Coordinator provides administrative support to the Clinical Care team by managing the electronic medical records system. The Clinical Care Coordinator also supports administrative functions of the back office to include, but not limited to: billing, payroll, human resources and intake and scheduling.

The Clinical Care Coordinator offers training and ongoing support to new Clinical Care Coordinators.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

1. Accurately enters a variety of data into various information systems

2. Executes workflow functions in electronic medical record system

3. Verifies accuracy of data entered through collaboration with Clinical Manager(s) and/or Clinical Director

4. Manages incoming, outgoing and interoffice mail

5. Provides customer support to patients and colleagues via phone, email and fax

6. Alerts appropriate management team members regarding potential compliance issues.

7. Maintains confidentiality of PHI and organization information at all times

8. Order DME and alerts DME supplier when equipment is no longer in use/needs to be exchanged for other, etc.

9. Participates and scribes IDG meetings

10. Performs other specific projects relating to office procedures

11. Provides training and ongoing support to new Clinical Care Coordinators within the region

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

POSITION QUALIFICATIONS

1. High School Diploma (College Degree Preferred)

2. At least two (2) years health care experience, preferably in hospice

3. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities

4. HCHB/Pointcare knowledge is preferred

5. Proficient in MS Office and Google Applications</div>

Hospice Clinical Care Coordinator

AuthoraCare Collective

<div>AuthoraCare Collective is currently seeking a Front Office Coordinator - AuthoraCare House Calls Practice. This is a Full-time in office position: Monday - Friday 8:00am - 5:00pm based at our Highpoint office. 


The Front Office Coordinator plays a vital role in supporting the daily operations of the Home-based House Calls Practice. This individual ensures a smooth patient experience by handling scheduling, communication, and front-end coordination for a multidisciplinary care team that provides in-home visits across several geographic regions. 


This is a non-clinical, administrative role focused on timely scheduling, managing incoming and outgoing communication, and serving as a liaison between patients, families, providers, and community partners. The ideal candidate will bring strong organizational skills, a compassionate approach, and a commitment to service excellence that reflects AuthoraCare Collective&rsquo;s mission and values. 


Our team members enjoy the following benefits: Competitive salaries and a comprehensive benefit package which includes:
<ul><li>
Paid time off (PTO) plus 7 paid holidays</li><li>
Medical, dental, vision, disability, and life insurance</li><li>
403B match after 12 months of service.
</li><li>Other benefits include mileage reimbursement, flexible work schedules, professional growth and development opportunities, and employee engagement activities.</li></ul>
Education and Experience:
<ul><li>
High School Diploma or equivalent required; Associate&rsquo;s degree preferred.</li><li>
Minimum 2 years of experience in a medical office or healthcare setting (primary care, or specialty practice preferred).</li><li>
Prior experience with scheduling and patient coordination strongly preferred.</li><li>
Familiarity with EMR systems (Athena preferred).</li><li>
Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams).</li><li>

 Other: Valid state-issued driver's license required. Must carry automobile liability insurance at limits required by agency. Must have own transportation.</li></ul> 


Primary Responsibilities:

Scheduling and Visit Coordination:
<ul><li>
Schedule new and follow-up appointments for primary care, palliative care, and care management services.</li><li>
Coordinate home-based visits, virtual visits, or telehealth, ensuring provider availability by region.</li><li>
Communicate appointment details to patients and caregivers with clarity and empathy.</li><li>
Maintain provider calendars and schedules across service areas.</li><li>
Completes prior authorizations and conducts insurance verifications.</li><li>
Collects co-pays.</li></ul>

Front Office Operations:
<ul><li>
Serve as the first point of contact for incoming calls related to scheduling and general inquiries.</li><li>
Route clinical calls appropriately and support message triage for care team follow-up.</li><li>
Routing all incoming phone calls, voice messages, and portal messages.</li><li>
Monitor voicemail lines and ensure timely call-backs or resolution.</li><li>
Track and confirm referrals, DME requests, and lab coordination needs with external partners.</li><li>
Support documentation of appointment-related communication within the EMR.</li><li>
Monitor and work non-clinical inbox in EMR.</li></ul>

Care Coordination Support:
<ul><li>
Communicate efficiently with providers, nurses, and social workers to align schedules and ensure continuity of care.</li><li>
Assist with outreach related to new patient intake, rescheduling needs, and documentation follow-up.</li><li>
Support non-clinical workflows related to referrals, intake paperwork, and patient navigation.</li></ul>
Our Mission:
AuthoraCare Collective empowers people to be active participants in their care journey, enabling them to live on their own terms through personalized support for mind, body, and spirit. 


Our patients are always the author of their life story. During a challenging illness, AuthoraCare Collective helps them author more moments that matter, regardless of the stage of their illness or condition. This is captured by our tagline: Your Story. Our Expert Care.</div>

Front Office Coordinator

Banner Health

<div>Primary City/State:
Sterling, Colorado
Department Name:
Physical Thrpy-Hosp
Work Shift:
Day
Job Category:
Administrative Services
Estimated Pay Range:
$20.01 - $30.01 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.
<div></div><div><div><div><div><div><div><div><div><div><div>Banner Health was named to Fortune&rsquo;s Most Innovative Companies in America 2025 list for the third consecutive year and named to Newsweek's list of Most Trustworthy Companies in America for the second year in a row. We&rsquo;re proud to be recognized for our commitment to the latest health care advancements and excellent patient care.
Colorado is packed full of things to do year-round. From family attractions, national parks and outdoor adventure to cosmopolitan cities and welcoming towns, Colorado offers unparalleled hiking, camping, rafting, hunting, fishing, farm-to-table dining, a rich cultural heritage with festivals and live music and so much more.
The largest city in the northeastern part of the state, Sterling is a farm and ranch community with deep roots on the Colorado prairie. Sterling&rsquo;s laid-back lifestyle makes it easy to explore a variety of outdoor and cultural activities, from boating, fishing and swimming in North Sterling State Park, to hiking, biking, golf, hunting-and-shooting sports or admiring unique public art.</div></div></div></div></div></div></div></div></div></div>
Bring your excellent customer service skills and billing experience to Banner Health and become a Patient Care Coordinator, working full-time, 32hrs four days per week! In this role, you will have the opportunity to work face to face with patients to assist them with scheduling and their insurance needs. If you like work that requires great attention to detail and an ability to critically think through different scenarios, this position may be for you so apply today!
Schedule: 9am-6pm Monday, Tuesday, Thursday, Friday. Wednesday and weekends off.
Since 1938, Sterling Regional MedCenter has been the center of healthcare excellence in Northeast Colorado providing care for more than 20,000 members in Logan County, and over 50,000 people in its larger market. Sterling Regional MedCenter is licensed for 25 beds with both Medical/Surgical and Intensive Care Units, as well as full Women and Infant Services. For obstetrics, Sterling utilizes a computerized intelligent OB program designed to reduce the chance of complications during labor. As a level III trauma designated hospital, Sterling has 24/7 coverage for Emergency Medicine, Anesthesia, General Surgery, Orthopedic Surgery, Imaging, Family Medicine/Peds, and Rehabilitation. Sterling boasts cutting edge technology facilitating telehealth access for sub-specialty and tertiary services and state-of-the-art equipment in Imaging, Laboratory, Operating Suites, Emergency Department, and Inpatient Units. The hospital continues to invest facility upgrades and new equipment.
Attached to the hospital is the David Walsh Cancer Center, which provides both Medical and Radiation Oncology, with a beautiful infusion center and new linear accelerator. Sterling Regional is the only rural hospital in Colorado with a linear accelerator. In addition, Sterling Regional MedCenter is closely integrated with our Family Medicine and Surgical Specialty Clinics and the hospital and clinics are part of a 2-year, rural training track residency program affiliated with the University of Northern Colorado. Lastly, Sterling Regional MedCenter is one of Logan County's largest employers with approximately 300 employees and more than 20 physicians representing ten specialties and has been voted Best Employer in Northeastern Colorado for three years in a row.
POSITION SUMMARY 
This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment. This position assists with providing resources to help the patient maintain optimal care. This position performs follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient is in the continuum and needs additional resource support. 
 
CORE FUNCTIONS 
1. Performs patient intake process, which may include pre-registration/registration. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan. Obtains patient insurance benefit information for all aspects of the treatment, including, but not limited to, inpatient and outpatient services, prescription drugs, and travel and housing, if necessary. May also answer questions regarding the authorization process and supply information to providers, patients and third party payors. 
 
2. Acts as a resource for insurance coverage, which may include obtaining authorizations and notifications throughout the patient&rsquo;s treatment. Obtains all necessary signatures and documentation required by the patient&rsquo;s insurance plan. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Monitors and updates information regarding insurance data, authorizations, preferred providers and changes in patient&rsquo;s treatment plan. Partners with the clinical care team and insurance provider to ensure continued coverage of patient&rsquo;s care and maximum reimbursement and minimized financial impact to the patient. 
 
3. Provides administrative support in maintaining materials such as documents, proposals, routine correspondence, spreadsheets, composing and preparing routine reports, and maintaining records in a variety of business software and database applications for electronic medical records, billing, data management. 
 
4. Schedules physician appointments, tests, procedures and surgeries and may provide patient with necessary preparation instructions. Prepares, processes, and manages patient documentation to department database . Acts as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns. 
 
5. Optimizes patient experience by using effective customer service. Communicates continually with patients, other departments, referral networks and providers to ensure appropriate plans and protocols are followed. Uses discretion and is attentive to issues of customer confidentiality. Demonstrates skills in pro-active resolution and attempts to resolve scheduling conflicts. 
 
6. May manage the medical record for the assigned area, including coordination with hospitals, practice offices and other ancillary services to obtain needed records. Responds to patient referral requests for tests, procedures and specialty visits. Follows guidelines and may assist in developing procedures to ensure that medical records are in compliance with all state and federal laws. May also reconcile charge tickets, identifying incomplete tickets, missing charge codes or missing diagnosis codes. Notifies clinical staff as needed. 
 
7. Works independently under general supervision, following established procedures. Uses knowledge and problem-solving skills to work independently in a clinic/physician practice environment. Responsibility for ensuring efficient coordination of administrative functions supporting patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, financial counseling, and scheduling of appointments. Internal and external customers include patients and their families, physician offices, third party payors, vendors, clinical staff, ancillary staff, therapist, nurses and case managers. Primary responsibility is to main department assigned, however cross-over and assistance to other departments is required. 
 
MINIMUM QUALIFICATIONS 
High school diploma/GED or equivalent working knowledge. 
 
Requires skills and abilities typically attained with three or more years working in a hospital or medical office. Requires knowledge of medical terminology. Must be able to work under minimal supervision and make independent decisions using good judgment. Excellent communication, human relations, attention to detail and organizational skills are required. Must possess highly developed interpersonal relations and process coordination skills. 
 
Roles supporting mobile medical unit require travel within local community. 
 
Requires knowledge of payer contract terms and processes. Requires the ability to perform basic math function and the ability to handle confidential information and sensitive issues. Must be able to work effectively with common office software and hospital software to perform intake and updates to patient medical history in addition to other software used in scheduling and billing. 
 
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
Additional related education and/or experience preferred
Anticipated Closing Window (actual close date may be sooner):
2026-08-11
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy</div>

Patient Care Coordinator

VC Health

Administrative Coordinator / Recruiting Coordinator (Healthcare)VC Health &ndash; Florida (Remote or Hybrid) Pay: $19.00 &ndash; $25.00 per hour Job Type: Full-timeJob SummaryVC Health is hiring an Administrative Coordinator / Recruiting Coordinator to support our growing health insurance agency. This role focuses on interview scheduling, onboarding new hires, and recruiting support, making it ideal for someone looking to grow in HR or talent acquisition.If you&rsquo;re organized, people-oriented, and thrive in a fast-paced environment, we&rsquo;d love to meet you.Key Responsibilities<ul><li>Schedule interviews and coordinate calendars with candidates and hiring managers</li><li>Post jobs on Indeed, LinkedIn, and other platforms</li><li>Screen resumes and assist with candidate communication</li><li>Support onboarding for new hires (documents, scheduling, follow-ups)</li><li>Maintain applicant tracking systems (ATS) and hiring records</li><li>Assist with recruiting projects and process improvements</li><li>Provide general administrative support to the team</li></ul>Qualifications<ul><li>1+ year of administrative, HR, or recruiting experience preferred</li><li>Strong organizational and multitasking skills</li><li>Excellent communication (written and verbal)</li><li>Comfortable with Google Workspace and Asana.</li><li>Experience with ATS systems is a plus</li></ul>Preferred Skills (Nice to Have)<ul><li>Recruiting coordination or HR support experience</li><li>Experience scheduling interviews in a high-volume environment</li><li>Healthcare or insurance industry experience</li><li>Onboarding experience</li></ul>Why Work at VC Health<ul><li>Growing health insurance agency with strong career growth opportunities</li><li>Supportive, team-oriented environment</li><li>Opportunity to transition into HR or recruiting roles</li></ul>Schedule<ul><li>Monday to Friday</li><li>40 hours per week</li></ul>Work Location<ul><li>Florida (Remote or Hybrid options available)</li></ul>Apply NowSubmit your resume through Indeed to be considered. We are actively hiring and reviewing applications quickly.Pay: $21.00 - $27.00 per hourBenefits:<ul><li>Paid time off</li></ul>Work Location: In person

Administrative & Recruiting Coordinator (Healthcare)

Athletico Physical Therapy

<div>Position Overview:
<div>
About Us:</div><div>
At Athletico, we believe in the power of support &ndash; because a little help can lead to extraordinary achievements. Physical therapy isn&rsquo;t just about recovery; it&rsquo;s about transformation. Our team thrives on providing life-changing care for our patients, and we know that achieving this begins with taking care of our own.</div><div>
Our mission is simple yet powerful: Extraordinary people improving lives.</div><div></div><div> 
Position Summary: 
 
</div>The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance. This role reports directly to the Clinic Manager and collaborates closely with clinical teams, while receiving functional and technical support from the Patient Experience Specialist (PES). This position will provide front office support for multiple clinics locally. Alton, Belleville, Carbondale, Columbia, Edwardsville, Fairview Heights, Highland, Marion, Shiloh, Troy.<div></div><div> 
Benefits offered with this full-time position:</div><ul><li>
Medical &amp; Rx, Dental and Vision (eligibility begins day one of employment)</li><li>
HSA, Healthcare FSA, Dependent Care FSA</li><li>
Progyny Fertility Benefit</li><li>
Critical Illness, Accident, &amp; Hospital Indemnity Insurance</li><li>
Company Paid Basic Life / AD&amp;D</li><li>
Supplemental Life Insurance (Employee, Spouse, Child)</li><li>
Company Paid Short-Term &amp; Long-Term Disability</li><li>
Long-Term Disability Buy-Up Option</li><li>
Company Paid Maternity &amp; Parental Leave</li><li>
Adoption &amp; Surrogacy Expense Reimbursement</li><li>
KinderCare Discount</li><li>
Legal &amp; Credit Monitoring</li><li>
15 days PTO (accruing starts immediately upon hire)</li><li>
6 Major Holidays off plus 2 floating holidays yearly</li><li>
Additional compensation opportunities on top of base pay</li><li>
Bereavement Time Off &amp; Resources</li><li>
Commuter: Pre-Tax Transit &amp; Parking</li><li>
Retirement 401(k) (for 21+) w/ Per-Pay Company Match</li><li>
SoFi Financial Wellness Tools &amp; Loan Resources</li><li>
HUSK Fitness Resources &amp; Gym Discounts</li><li>
Home, Auto, and Pet Insurance</li><li>
Employee Assistance Program (EAP)</li><li>
Employee Discount Program</li><li>
Learn more by checking out our 2026 Athletico's Benefits Summary.</li></ul><div></div><div> 
Essential Duties and Responsibilities:
 
The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization.</div><ul><li>
Deliver an exceptional front-office experience by greeting patients warmly, resolving issues promptly, and ensuring positive interactions at every touchpoint.</li><li>
Accurately complete patient intake and registration, including demographic verification, insurance eligibility, and authorization requirements, to maintain data integrity and compliance.</li><li>
Educate patients on financial responsibilities, payment options, and digital tools (e.g., patient portal) to improve transparency and engagement.</li><li>
Collect time-of-service payments and meet established collection targets to support revenue cycle performance.</li><li>
Manage clinic scheduling workflows to optimize provider availability and patient access, ensuring alignment with organizational standards.</li><li>
Monitor and achieve key performance indicators (KPIs) for registration accuracy, insurance verification turnaround, and patient satisfaction.</li><li>
Collaborate with Patient Experience Specialists (PES), Billing, and Clinical Operations teams to resolve complex insurance or scheduling issues and escalate as needed.</li><li>
Utilize EMR systems, dashboards, and reporting tools to track patient outcomes, identify discrepancies, and support continuous improvement initiatives.</li><li>
Coordinate communication of patient progress notes and plans of care to referral sources in a timely and accurate manner.</li><li>
Support clinic engagement by organizing patient milestone celebrations and community-building activities in partnership with the clinical team.</li><li>
Participate in ongoing training and cross-training programs to maintain proficiency in front-office operations and contribute to team flexibility.</li><li>
Organizes activities (e.g., patient&rsquo;s goal celebrations, holiday celebrations) in coordination with the clinical team.</li><li>
Provide Rehab Aide cross training on front office duties.</li></ul><div>
Qualifications:</div>
Education:
High School Diploma or GED 
<ul><li><ul><li>
</li></ul></li><li>
Knowledge and Technical Skills:<ul><li>
Excellent customer service skills</li><li>
Proficient with the use of MS Office, Outlook and Excel
</li><li>Knowledge of healthcare insurance benefits and coverage preferred</li><li>
Experience with requesting and managing customer payments preferred</li></ul></li><li>
Work Experience<ul><li>
1-2 years of customer service required</li><li>
1-2 years of healthcare administration preferred</li></ul></li></ul><div>
Knowledge and Technical Skills:</div><ul><li>
Demonstrated ability to deliver exceptional customer service and resolve issues promptly in a high-volume, patient-facing environment
</li><li>Proficiency in electronic medical record (EMR/EHR) systems and scheduling platforms; ability to navigate dashboards and reporting tools for data accuracy
</li><li>Strong understanding of insurance verification processes, prior authorization requirements, and financial clearance workflows
</li><li>Working knowledge of HIPAA compliance and patient privacy standards
</li><li>Skilled in Microsoft Office Suite (Outlook, Excel, Word) and collaboration tools (Teams); ability to learn new technologies quickly
</li><li>Excellent written and verbal communication skills, including the ability to explain financial responsibilities and digital tools to patients clearly
</li><li>Strong organizational and time management skills with attention to detail and accuracy in data entry
</li><li>Ability to meet or exceed performance metrics (e.g., registration accuracy, collection targets) and adapt to continuous process improvements</li></ul><div>
Language Skills:</div><ul><li>
Ability to read, write and speak English proficiently</li></ul><div>
Physical Demands:
</div><ul><li>Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding.</li><li>
Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus</li></ul><div>
Work Environment:
</div><ul><li>Consistent with a standard office environment, noise level is low with little to no extra ordinary environmental factors.</li></ul>
Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.
Minimum Salary/Wage: USD$ 15.00 Hr. Maximum Salary/Wage: USD$ 23.50 Hr.</div>

Front Office Coordinator Float

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