healthcare administrative support

LIPS Healthcare

<div>
 <p>
  Job Summary:
 </p>
 <p>
  Provides vital administrative support to healthcare professionals, ensuring the smooth operation of medical practices. This role involves managing schedules, coordinating patient appointments, maintaining medical records, and facilitating communication between patients and healthcare providers. Plays a crucial role in enhancing patient care by ensuring that all administrative tasks are handled efficiently and accurately.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <ul>
  <li>
   Liaising between consultant and Patient
  </li>
  <li>
   Answering calls with professionalism and high quality
  </li>
  <li>
   Replying to queries and emails in a timely manner
  </li>
  <li>
   Medical admin Work (filling forms &ndash; scan requests-surgery bookings)
  </li>
  <li>
   Forwarding patients queries to consultant and aiding patients as much as they could
  </li>
  <li>
   Point of intersection between patient, hospital and consultant
  </li>
  <li>
   Arranging consultant diary according to consultant preference
  </li>
  <li>
   Replying to consultant emails and queries in a timely manner
  </li>
  <li>
   Matching clinics between hospitals and practice management database
  </li>
  <li>
   Booking and canceling patients appointments
  </li>
  <li>
   Arranging surgery for patients
  </li>
  <li>
   Adding new patient&rsquo;s info on Practice Management System (Compucare).
  </li>
  <li>
   Following up on patient&rsquo;s treatment plans with no Delays
  </li>
  <li>
   Arranging for patient scans
  </li>
  <li>
   Overseeing sending referrals for patients from consultant
  </li>
  <li>
   Invoicing for surgeries and services provided by consultant.
  </li>
  <li>
   Adding and canceling clinics.
  </li>
  <li>
   Settling payment with self-pay patients (before service)
  </li>
  <li>
   Sending trust pilot reviews invitations
  </li>
  <li>
   Adhere to workplace rules and codes of conduct
  </li>
  <li>
   Complying to line manager in work related tasks and instructions
  </li>
  <li>
   Chasing appointment authorization code
  </li>
  <li>
   Chasing embassies for logs.
  </li>
  <li>
   Updating subject lines and invoice logs to ensure smooth invoicing process
  </li>
  <li>
   Follow operational processes to avoid mistakes, delays and errors
  </li>
  <li>
   Complying with the line manager in work-related tasks and instructions
  </li>
  <li>
   Other duties within the job role as reasonably identified by the senior management team.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Fluent English speaker is a must
  </li>
  <li>
   A bachelor's degree in a related field.
  </li>
  <li>
   Previous experience as a personal assistant is preferred.
  </li>
  <li>
   Strong communication skills.
  </li>
  <li>
   Multitasker and Customer focused
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Working Days: Monday to Friday ( Saturday &amp; Sunday off )
  </strong>
 </p>
 <p>
  <strong>
   Working Hours: 11:00AM to 7:00PM
  </strong>
 </p>
 <p>
  <strong>
   Work Location: Heliopolis, Cairo
  </strong>
 </p>
 <p>
 </p>
</div>


Medical Personal Assistant - Fluent English Speaker

Carilion Clinic

<div><h2 class="jobSectionHeader"><b>Employment Status:
</b></h2>Full time
<h2 class="jobSectionHeader"><b>Shift:
</b></h2>Day (United States of America)
<h2 class="jobSectionHeader"><b>Facility:
</b></h2>2900 Lamb Cir - Christiansburg
<h2 class="jobSectionHeader"><b>Requisition Number:
</b></h2>R159067 HEALTHCARE ADMINISTRATIVE ASSOCIATE (Open)&amp;#xa;&amp;#xa;
<h1 class="jobSectionHeader"><b>How You&rsquo;ll Help Transform Healthcare:
</b></h1>This is Carilion Clinic ...
<br>
<br>
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
<br>
<br>
Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
<br>
<br>
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.
<br>
<br>
As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.&amp;#xa;&amp;#xa;
<p>The healthcare administrative associate job duties include, but may not be limited to the following:
</p><p></p><ul><li><p>Greets, screens, and provides service to patients and visitors.
</p></li><li><p>Processes mail, fax, and other documents.
</p></li><li><p>Maintains multi-line phone system/switchboard.
</p></li><li><p>Schedules, registers, and checks patients in/out.
</p></li><li><p>Maintains medical records.
</p></li><li><p>Performs data management and spreadsheets.
</p></li><li><p>Runs and maintains reports.
</p></li><li><p>Performs charge entry.
</p></li><li><p>Processes billing documents and researches and resolves issues.
</p></li><li><p>Collect co-payments, deductibles, and other self-pay amounts at time of service.
</p></li><li><p>Maintains cash box and receipt books.
</p></li></ul>&amp;#xa;&amp;#xa;
<h1 class="jobSectionHeader"><b>What We Require:
</b></h1><p><b>Education: </b>High school diploma or GED.
</p><p></p><p><b>Experience: </b>none
</p><p></p><p><b>Licensure, certification, and/or registration: </b>none
</p><p></p><p><b>Life Support: </b>none
</p><p></p><p><b>Other Minimum Qualifications:
</b></p><p>Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills. Knowledge of Microsoft software applications preferred (Word, Excel). Ability to multi-task.
</p><p></p>&amp;#xa;&amp;#xa;
<p></p><p><b>Recruiter:
</b></p>REBECCA MINOR
<p><b>Recruiter Email:
</b></p>rminor@carilionclinic.org
<p></p><p><b>For more information, contact the HR Service Center at 1-800-599-2537.
</b></p><p></p><p>Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.
</p><p></p><p>For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies
</p>&amp;#xa;&amp;#xa;
<h2 class="jobSectionHeader"><b>Benefits, Pay and Well-being </b><b>at Carilion Clinic
</b></h2><p></p><p>Carilion understands the importance of prioritizing your well-being to help you develop and thrive. T hat&rsquo;s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life &ndash; at work and when you&rsquo;re away.<br>
</p><p><br>
When you make your tomorrow with us, we&rsquo;ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
</p><p></p><ul><li>Comprehensive Medical, Dental, &amp; Vision Benefits
</li><li>Employer Funded Pension Plan, vested after five years (Voluntary 403B)
</li><li>Paid Time Off (accrued from day one)
</li><li>Onsite fitness studios and discounts to our Carilion Wellness centers
</li><li>Access to our health and wellness app, Virgin Pulse
</li><li>Discounts on childcare
</li><li>Continued education and training</li></ul></div>

HEALTHCARE ADMINISTRATIVE ASSOCIATE

Mass General Brigham

<div>Site: Mass General Brigham Community Physicians, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><br>
<p></p>
Justification<br>
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high-quality, low-cost, innovative community-based ambulatory care. This work stems from Mass General Brigham&rsquo;s unified system strategy to bring healthcare closer to patients while lowering total healthcare costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.<br>
<br>
ExpressCare serves patients of all ages and is open seven days a week to help patients when they are sick or injured and can't get in to see their primary care doctor. Our services are designed to close the gap between primary care and emergency care by offering prompt, walk-in treatment for non-life-threatening illnesses and injuries.<br>
<br>
We are seeking a full-time, 40-hour Clinic/Practice Assistant to support practice operations at our fast-paced Express Care centers in Lawrence and Andover!
<br>
We&rsquo;re committed to delivering the highest level of care with a smile, and we&rsquo;re looking for people like you to help us do so! Clinic/Practice Assistants serve as the face of our medical group and play a key role in managing the patient experience on the reception/administrative support side.<br>
<br>
The Clinic/Practice Assistant will mainly work at our site in Lawrence located at 370 Merrimack St, and as needed at our site in Andover located at 323 Lowell Street, Andover, MA!
<br>
<br>
The schedule for this opportunity rotates. There is an expectation of working 2-3, 12-hour shifts (7:30am-7:30pm) on the weekdays Monday-Friday. (Example: 2 weekdays are worked one week, and 3 weekdays are worked the following week).<br>
<br>
Additionally, every other weekend is required. The weekend hours are:<br>
Saturday 8:30am-5:00pm<br>
Sunday 8:30am-3:00pm<p></p><p><b><br>
Job Summary</b></p>
Summary<br>
<br>
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.<br>
<br>
Essential Functions<br>
<br>
<ul><li>Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
</li><li>Make patient appointments and maintain appointment records.
</li><li>Greet and assist patients.
</li><li>Answer telephones, assist callers with routine inquiries, and schedule appointments.
</li><li>File materials in patient folders, and print appointment schedules.
</li><li>Process patient billing forms and scan documents to patient medical record/LMR.
</li><li>Call for patient medical records and laboratory test results.
</li><li>Open and distribute mail or faxes.
</li><li>Type forms, records, schedules, memos, etc., as directed.
</li><li>May be required to accept co-payments.</li><li>Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
</li><li>May monitor patients in waiting room and responds to any needs for information.
</li><li>Assists in patient flow processes.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
High School Diploma or Equivalent required<br>
<br>
Experience<br>
0-1 year healthcare office experience required<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Basic Proficiency with all Office Suite.</li><li>Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.</li><li>Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.</li><li>Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.</li><li>Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.</li><li>Managing one's own time and the time of others.</li><li>Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p>
Patients typically come to us when they aren't feeling their best, so it is incredibly important to us that our staff members strive to provide the compassion and emotional support our patients need! The ideal candidate profile is a well-rounded customer service professional who can multi-task, prioritize, and thrive in a high-volume outpatient setting. Strong preference for bilingual skills, EPIC knowledge, and registration experience.</p><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
Pentucket Medical<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$17.71 - $23.20/Hourly<p></p><p><b><br>
Grade</b></p>
2<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
6010 Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Clinic/Practice Assistant, Urgent Care

Tufts Medical Center

<div><div><p><b>Job Overview</b></p></div><div><p>
This position provides support to the practice by acting as a Team Leader and coordinating the work of an assigned group of administrative staff. Supports the Practice Manager to ensure smooth flow of operations, monitor compliance to established policies, and identify improvement opportunities. This position plays a key role in the practice&rsquo;s revenue cycle process, clinical operations, and enhancing the patient experience.</p></div><p></p><div><p>
Hours: 5 days a week 8 - 430p with some flexibility in hours</p></div><p></p><div><p><b>
Job Description</b></p></div><div><p><b>
Minimum Qualifications</b><b>:</b></p></div><div><div><p>
1. Associate&rsquo;s degree <b>AND</b> Three (3) years of experience supporting customers <b>OR</b>;</p><p>
High school diploma or equivalent <b>AND</b> Five (5) years of experience supporting customers with at least two (2) years of experience in a healthcare setting.</p></div><p></p><div><p><b><br>
Preferred Qualifications:</b></p></div><div><p>
1. Five (5) years of experience in a healthcare setting, including staffing and scheduling.</p></div><div><p>
2. Bilingual.</p></div></div><p></p><div><p><b><br>
Duties and Responsibilities</b><b>:</b> The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.</p></div><p></p><div><p><br>
1. Manages the referral process for the practice to ensure effective coordination of care.</p></div><div><p>
2. Assists in developing coverage plans and arranging staffing.</p></div><div><p>
3. Coordinates training, assignment, and set-up of new staff: processing network request forms, passwords, and informing Practice Manager of any need for equipment ordering/set-up.</p></div><div><p>
4. Takes a lead role in template creation and changes related to this position and identifies opportunity to improve productivity/efficiency.</p></div><div><p>
5. Identifies and participates in performance improvement and other special projects.</p></div><div><p>
6. Assists in assuring regulatory compliance and completes rounds of the work area to assess improvement needs.</p></div><div><p>
7. Manages copay collection logs and organizes daily deposits for Practice Manager.</p></div><div><p>
8. Manages inventory of supplies related to front desk, exam rooms, and team rooms and notifies Practice Manager when to place orders.</p></div><div><p>
9. Holds practice coordinator meetings to assign tasks dependent on the needs of the practice.</p></div><p></p><div><p><b><br>
Physical Requirements</b><b>:</b></p></div><div><p>
1. Frequent sitting, occasional standing or working, and lifting of 10-15 lbs.</p></div><div><p>
2. May be exposed to dust and other typical office-like discomforts.</p></div><div><p>
3. Manual dexterity using fine hand manipulations for computer keyboard operation.</p></div><div><p>
4. Requires ability to see computer screen and read reports.</p></div><div><p>
5. Requires ability to hear instructions from physicians and other clinical or nursing staff.</p></div><div><p>
6. Some exposure to hazardous materials (blood, etc.).</p></div><p></p><div><p><b><br>
Skills &amp; Abilities:</b></p></div><div><p>
1.Knowledge of health care delivery system.</p></div><div><p>
2. Ability to manage multiple, simultaneous tasks and prioritize according to established criteria and protocols.</p></div><div><p>
3. Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications.</p></div><div><p>
4. Excellent communications skills, both oral and written.</p></div><div><p>
5. Strong interpersonal skills.</p></div><div><p>
6. Demonstrated organizational skills and attention to detail.</p></div><div><p>
7. Ability to maintain confidential medical information.</p></div><div><p>
8. Ability to learn and use hospital network programs.</p></div><div><p>
9. Ability to work independently to prioritize work and to be flexible in work assignments.</p><p></p><div><p><b>
Job Profile</b><b> Summary</b></p></div><div><p>
This role focuses on providing administrative and business support to the organization in order to achieve operational goals. In addition, this role focuses on performing the following Clinical Administration duties: Long-term strategic planning, determines strategic issues and opportunities that could affect practice success, prioritizes and tracks investments across practices, allocates resources and makes decisions regarding practice growth, and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a &ldquo;hands on&rdquo; environment. The majority of time is spent in the delivery of support services or activities, typically under supervision. A senior level role that requires broad knowledge of operational procedures and tools obtained through extensive work experience and may require vocational or technical education. Works under limited supervision for routine situations, provides assistance and training to lower level employees, and problems typically are not routine and require analysis to understand.</p></div></div><p></p><p><br>
At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.</p><p></p><p>
The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.</p><p></p><p>
Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth&mdash;one of the many ways we invest in you so you can thrive both at work and outside of it.</p><p></p><p><b><br>
Pay Range</b><b>:</b></p><br>
<p></p>
$20.12 - $25.15</div>

Lead Clinical Administrative Coordinator

Children's Hospital Colorado

<div><h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<div>
<div><div><div><p>The Patient Registration Representative provides administrative support and high-level customer service support to patients, families, internal team members, providers and referring practices in admission, registration, insurance management functions, and check in/check out. Supports departmental and organizational goals including pre-service collections registration quality and patient family experience.</p><p><b>
Job Status: Full-time, 40 hours per week</b></p><p><b>
Shift: Days. 8-hour shifts, Monday - Friday.</b><br>
<br>
<b>Duties &amp; Responsibilities</b></p><ul><li>
Provides patient support services which may include registration, scheduling, patient greeting and providing directions, patient check in/out and follow-up visit support.</li><li>
Utilizes and remains up to date with department office operations and established policies and procedures.</li><li>
Provides customer service support and assistance to patients, families, physicians and other internal/external customers.</li><li>
Supports health insurance management functions by collecting patient insurance information, documenting the patient&rsquo;s method of payment and/or collecting payment financial responsibility. May also include supporting referrals and pre-authorizations and benefits/eligibility determinations.</li><li>
Ensures patients are informed of benefits and associated costs by creating and communicating personalized estimates of financial responsibility.</li><li>
Provides and obtains signatures for the appropriate treatment consent forms from patients/families. Maintains current understanding of patient access policies, state laws and regulations including acknowledgement documents, legal guardian verification and consent collection.</li><li>
Obtains and documents patient demographic information.</li><li>
Receives patient calls or inquiries to schedule appointments, complete registration functions and route calls as appropriate.</li><li>
Performs data entry functions, including entering patient demographic information and patient updates in a medical records system.</li><li>
Conducts patient and family rounding to ensure patient&rsquo;s/family&rsquo;s comfort level.</li></ul><p><b>
Minimum Qualifications</b></p><ul><li><b>
Degrees</b><ul><li>
High School diploma or GED</li></ul></li><li><b>
Experience</b><ul><li>
Required:One (1) year of healthcare, administrative, or customer service experience.</li></ul></li><li><b>
Equivalency</b><ul><li>
Equivalency A relevant associate or bachelor&rsquo;s degree may substitute for the required experience on a year for year basis</li></ul></li></ul><p><b><br>
Salary Information</b><br>
Pay is dependent on applicant's relevant experience.<br>
<br>
Hourly Range: $20.14 to $30.21<br>
<br>
<b>Benefits Information</b><br>
Here, you matter. As a Children&rsquo;s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.</p><p>
As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.</p><p>
Children&rsquo;s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.<br>
<br>
<b>EEO Statement</b><br>
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.<br>
<br>
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.</p></div></div></div></div></div>

Patient Registration Rep

US Department of Veterans Affairs

Medical Support Assistant

Ansible Government Solutions LLC

<div><b>Overview</b><br>
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Remote Medical Receptionists) that is to support the Oregon VA Healthcare System. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.<br>
<br>
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers&rsquo; success as if it is their own.<br>
<br>
<b>Responsibilities</b><ul><li>
Provide front‑line administrative and clerical support for VA clinics and Community Care scheduling</li><li>
Perform consult intake, patient/provider outreach, appointment scheduling, and follow‑up</li><li>
Manage appointment schedules, Electronic Wait List, recall lists, and pending consults</li>
Accurately schedule appointments within VA timeliness standards (<li> 7 calendar days from consult entry)</li><li>
Answer phones professionally, screen calls, and route or resolve inquiries appropriately</li><li>
Verify patient identity using two VA‑approved identifiers</li><li>
Update and validate demographic and insurance information during patient interactions</li><li>
Explain VA insurance collection requirements to Veterans and families</li><li>
Enter and maintain accurate documentation in CPRS / EHRM</li><li>
Collaborate with VA clinical staff and interdisciplinary care teams</li><li>
Assist with clinic access contingency plans, including rescheduling or shifting patients as needed</li><li>
Escalate scheduling or access issues to VA supervisors per SOP</li><li>
Maintain high customer service standards when interacting with Veterans, families, and staff</li>
Meet VA performance standards for accuracy (<li> 98%), responsiveness, and customer service</li><li>
Participate in required meetings, huddles, reporting, and quality improvement activities</li><li>
Complete related administrative duties as assigned to support daily operations</li></ul><b>
Qualifications</b><ul><li>
High School diploma or GED equivalent.</li><li>
Proficiency in written and spoken English.</li><li>
Minimum typing speed of 50 words per minute.</li><li>
Basic computer proficiency, including Microsoft Office applications.</li><li>
Basic knowledge of medical terminology.</li><li>
Minimum 6 months of customer service experience.</li><li>
Ability to work remotely and independently in a professional setting.</li><li>
Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential.</li><li>
No physical or health restrictions that would interfere with job performance.</li><li>
Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment.</li><li>
U.S. citizenship required.</li></ul><p><b>
All candidates must be able to:</b></p>
<ul><li>Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift</li>
<li>Lift up to 50 lbs from floor to waist</li>
<li>Lift up to 20 lbs</li>
<li>Carry up to 40 lbs a reasonable distance</li>
<li>Push/pull with 30 lbs of force</li>
</ul>
<p><b>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Remote Medical Support Assistant (Remote Medical Receptionist)

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