healthcare admissions coordinator

Advocate Support Services

<div>Position Description - Admissions Coordinator
Date: 7/1/2024; revised 03/07/25
CARF Standard: I.1.I.4 Workforce Development &amp; Management
Job Title: Admissions Coordinator
Department: Marketing, Outreach, Census Management
Reports To: Director of Outreach and Marketing
Location: Business office, home, community
Salary: The salary range for this position is $45,000 - $55,000 per year, depending on experience and qualifications, which is competitive with the region.
Work Environment and Physical Work Requirements: Work Environment: Administrative office environment, home, community-based locations for client and stakeholder meetings
Physical Work Requirements:<ul><li>
Driving: Must be able to drive a vehicle for extended periods to visit potential clients, which includes navigating through various types of road conditions and traffic situations. A valid driver's license and a reliable vehicle are required.</li><li>
Lifting and Carrying: May need to lift and carry materials such as brochures, presentation folders, or promotional items, typically weighing up to 10-15 pounds.</li><li>
Standing and Walking: Involves standing and walking during client meetings, community events, and facility tours. The ability to stand for extended periods (up to 1-2 hours) and walk short distances is necessary.</li><li>
Sitting: Requires sitting for extended periods while driving, working at a desk, or using a computer. Comfort and ability to maintain focus during these periods are important.</li><li>
Repetitive Movements: May involve repetitive movements such as typing, using a phone, and handling paperwork.</li><li>
Communication: Frequent verbal communication with clients, team members, and other stakeholders, which may require clear articulation and active listening skills.</li><li>
Environmental Exposure: Potential exposure to various weather conditions while driving and during community visits. Ability to adapt to changing environmental conditions is necessary.</li><li>
Manual Dexterity: Requires the use of hands for tasks such as writing, typing, and handling office equipment.</li></ul>
Hours of Work: Work Schedule: This is a full-time position, working an 8-hour shift Monday through Friday, between the operational hours of 8am &ndash; 6pm. As a salaried position, employees are expected to adhere to their scheduled shifts to ensure availability and responsiveness to stakeholders.
Overtime: This salaried position is exempt from overtime.
Performance Expectations and KPIs: Performance Goals:<ul><li>
Complete a minimum of 5 intakes per week.</li><li>
Prioritize intake scheduling and completion as the primary focus of daily tasks.</li><li>
Meet or exceed monthly admissions targets, as set by the program.</li><li>
Maintain a high level of customer satisfaction, as measured by client and referral source feedback.</li><li>
Ensure accurate and timely completion of admissions paperwork and documentation.</li><li>
Develop and maintain strong relationships with referral sources, including hospitals, clinics, and community organizations.</li><li>
Collaborate effectively with the clinical team to ensure seamless transitions for new clients.</li></ul>
KPIs:<ul><li>
At least 5 completed intakes per week.</li><li>
Pre-authorizations fully approved at 85% or greater.</li><li>
90% or higher client satisfaction for entrance surveys.</li><li>
Stakeholder survey satisfaction at 85% or higher related to intakes and admissions.</li><li>
Pre-authorizations submitted within 48 business hours of each intake appointment.</li></ul>
Skills and Competencies:<ul><li>
Excellent communication, interpersonal, and customer service skills.</li><li>
Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.</li><li>
Strong organizational and time management skills, with attention to detail and accuracy.</li><li>
Familiarity with electronic medical records (EMRs) and Microsoft Office Suite.</li><li>
Ability to maintain confidentiality and handle sensitive information with discretion.</li><li>
Knowledge of Maryland State Healthcare regulations, CARF standards, HIPAA, and Maryland's Administrative Service Organization rules and regulations.</li></ul>
Role-Related Responsibilities:<ul><li>
Coordinate the admissions process, from initial inquiry to program enrollment, ensuring a smooth and efficient experience for clients and referral sources.</li><li>
Conduct initial screenings and assessments to determine program eligibility and suitability.</li><li>
Schedule intake appointments promptly and follow up to ensure completion.</li><li>
Gather and review client information, including medical history, treatment plans, and insurance benefits.</li><li>
Verify insurance coverage and obtain necessary authorizations.</li><li>
Prepare and submit admissions paperwork, including consent forms, treatment plans, and other required documents.</li><li>
Develop and maintain relationships with referral sources, including hospitals, clinics, and community organizations.</li><li>
Provide education and support to clients and families regarding program services and expectations.</li><li>
Collaborate with the clinical team to ensure seamless transitions for new clients.</li><li>
Maintain accurate and up-to-date records, including client files and admissions data.</li><li>
Participate in quality improvement initiatives to enhance the admissions process and overall client experience.</li></ul>
Additional Requirements:<ul><li>
This position description is subject to change, as necessary, to meet the evolving needs of the program.</li><li>
The Admissions/Intake Coordinator is expected to adhere to all company policies, including those related to confidentiality, HIPAA, and Maryland State Healthcare regulations.</li></ul>
Qualifications:<ul><li>
Education: High school diploma or equivalent required; associate or bachelor&rsquo;s degree in a related field (e.g., psychology, social work, healthcare administration) preferred.</li><li>
Experience: 1-2 years of experience in admissions, intake, or a related field, preferably in a mental health or healthcare setting.</li><li>
Licenses/Certifications: None required, but certification in a related field (e.g., CRC, CPRP) is a plus.</li></ul></div>

Admissions Coordinator

Florida Helps

Position 1: Full Time Tuesday-Friday 1pm-9pm (WORK HOME) Saturday 8am-4pm OFF SUNDAY-MONDAYPosition 2 Full Time Monday-Friday 10am-6pm OFF SATURDAY-SUNDAYJob Overview We are seeking a dedicated and detail-oriented Remote Admissions Coordinator to join our healthcare team during weekend shifts. This role involves managing patient admissions, verifying insurance, and supporting administrative functions within a fast-paced medical environment. The ideal candidate will have strong medical administrative support skills, proficiency with EMR systems, and excellent communication abilities to ensure a seamless patient intake process while maintaining compliance with HIPAA regulations.We are seeking motivated, reliable Admissions Coordinators to join a growing dual-diagnosis treatment team. This role is critical to guiding individuals and families through the first step of recovery while ensuring ethical admissions, accurate insurance qualification, and strong follow-through in a high-volume environment.Our organization is deeply rooted in mental health and clinical excellence. We take pride in our clinicians, our standards of care, and our patient-first approach. The right candidate is compassionate, detail-oriented, sales-capable, and eager to grow with a developing admissions department.Key ResponsibilitiesPatient Communication &amp; Engagement<ul><li>Respond to inbound calls, texts, chats, and emails from individuals seeking treatment.</li><li>Provide clear, supportive guidance regarding programs, levels of care, and the admissions process.</li><li>Maintain calm, professional, and compassionate communication with individuals and families in urgent or emotional situations.</li><li>Perform consistent and timely follow-up with leads in a high-volume admissions setting.</li></ul>Clinical Pre-Screening &amp; Intake Support<ul><li>Conduct initial clinical pre-screenings to help determine appropriate levels of care.</li><li>Gather and accurately document patient information to support admissions decisions.</li><li>Collaborate closely with clinical and admissions leadership to ensure appropriate placement and smooth intake coordination.</li></ul>Insurance Verification, Qualification &amp; Sales Performance<ul><li>Verify insurance benefits (VOB) and assess in-network eligibility, coverage limits, and treatment availability.</li><li>Confirm TX availability and ensure accurate financial qualification prior to admission.</li><li>Communicate benefits and financial responsibility clearly and ethically.</li><li>Demonstrate the ability to confidently guide and close appropriate admissions.</li><li>Participate in sales scoring and performance tracking through verified tiers.</li></ul>Systems, Accuracy &amp; Compliance<ul><li>Complete accurate data entry across Salesforce (preferred) and EMR platforms (Kipu preferred, Avality, VerifyTX, CTM, Outlook)</li><li>Maintain organized and timely documentation to support admissions workflow.</li><li>Uphold HIPAA, confidentiality, and regulatory compliance standards always.</li></ul>Collaboration &amp; Growth<ul><li>Work collaboratively with internal teams to ensure seamless patient transitions into care.</li><li>Contribute to building and strengthening a growing admissions department.</li><li>Demonstrate reliability, accountability, and strong communication.</li></ul>Qualifications<ul><li>High school diploma or GED required (college coursework preferred).</li><li>Previous experience in behavioral health, substance use treatment, healthcare admissions, or high-volume customer service preferred.</li><li>Strong understanding of insurance verification, in-network policies, and benefit qualification strongly preferred.</li><li>Salesforce experience preferred but not required (training available for the right candidate).</li><li>Excellent verbal and written communication skills.</li><li>Ability to work efficiently in a fast-paced, high-volume environment.</li><li>Self-motivated, dependable, and growth-oriented</li></ul>Why Join Us<ul><li>Mission-driven dual-diagnosis treatment environment</li><li>Strong clinical leadership and ethical admissions standards</li><li>Opportunity to make a meaningful impact from first contact</li><li>Competitive benefits and flexible work structure</li><li>Room to grow with an expanding admissions team</li></ul>Pay: $20.00 - $31.00 per hourBenefits:<ul><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Lake Granbury Medical Center

<div>Job Summary 
 
The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.
This is a PRN, as needed and non-benefited position. Must be available to work all shifts. 
 
Essential Functions<ul><li>
Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.</li><li>
Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.</li><li>
Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.</li><li>
Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.</li><li>
Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.</li><li>
Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.</li><li>
Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.</li><li>
Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.</li><li>
Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.</li><li>
Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.</li><li>
Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.</li><li>
Performs other duties as assigned.</li><li>
Maintains regular and reliable attendance.</li><li>
Complies with all policies and standards.</li></ul>
Qualifications<ul><li>
0-2 years of admissions, customer service and/or public relations experience required</li><li>
1-2 years of experience in a healthcare setting preferred</li></ul>
Knowledge, Skills and Abilities<ul><li>
Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.</li><li>
Proficiency in using electronic registration and order entry systems.</li><li>
Knowledge of insurance verification and billing processes.</li><li>
Ability to handle sensitive information with confidentiality and professionalism.</li><li>
Strong attention to detail and organizational skills to ensure accurate documentation.</li><li>
Excellent multitasking abilities to manage a fast-paced environment effectively.</li></ul></div>

PRN Admitting Clerk - Rotating Shifts

Page Rehabilitation

<div>Admissions Coordinator Job Summary
Page Rehabilitation is seeking a dynamic and organized Admissions Coordinator to join our team! As a key member of our intake process, you will be responsible for ensuring a smooth transition for new patients and families. If you are a compassionate and detail-oriented individual with excellent communication skills, we encourage you to apply for this full-time opportunity.
Admissions Coordinator Responsibilities:<ul><li>
Coordinate and facilitate the admission process for new patients, ensuring efficient and effective communication with patients, families, and healthcare providers</li><li>
Conduct admissions assessments to gather necessary information and complete required paperwork</li><li>
Build relationships with healthcare professionals, insurance companies, and community organizations to promote our services and referring patients to our center</li><li>
Utilize electronic medical records to document and track patient information</li><li>
Collaborate with the interdisciplinary team to ensure a comprehensive understanding of patients' needs and develop individualized care plans</li><li>
Provide exceptional customer service to patients, families, and caregivers to ensure a positive experience during the admission process</li></ul>
Admissions Coordinator Requirements:<ul><li>
Min 2 years of experience in a SNF, in the Admissions Department</li><li>
Education in a healthcare-related field preferred</li><li>
Must have knowledge/experience with Medicare, Medicaid, Insurances and be able to complete verifications.</li><li>
Must have strong PR skills, be self-directed, able to manage a busy environment.</li><li>
Requires some weekends</li></ul>
How to Apply:
If you are passionate about delivering exceptional patient care and are looking for a rewarding career opportunity, please apply to this Admissions Coordinator position at Page Rehabilitation today!</div>

quadrant health group

Job Title: Admissions CoordinatorPosition Summary: The Admissions Coordinator serves as the first point of contact for individuals and families seeking behavioral health services. This role is responsible for managing the intake and admissions process, ensuring a compassionate, professional, and efficient experience for prospective clients. The ideal candidate will have prior experience in the behavioral health field, with direct admissions coordination experience preferred.SHIFTS:Tuesday-Saturday 11p-7aKey Responsibilities:<ul><li>Serve as the primary contact for prospective clients, families, and referral sources.</li><li>Conduct initial screenings, gather clinical and demographic information, and assess appropriate program placement.</li><li>Coordinate with clinical and medical staff to facilitate timely and accurate admissions decisions.</li><li>Communicate program details, insurance coverage, and financial information with clients and families.</li><li>Maintain accurate records and documentation in compliance with organizational standards and regulations.</li><li>Collaborate with internal departments to ensure seamless transition from inquiry to admission.</li><li>Provide compassionate and professional support to individuals during the admissions process.</li><li>Assist in meeting admissions targets and maintaining strong referral relationships.</li></ul>Qualifications:<ul><li>Experience in the behavioral health field required.</li><li>Direct experience as an Admissions Coordinator strongly preferred.</li><li>Strong communication, interpersonal, and organizational skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Familiarity with electronic health record (EHR) systems and insurance verification processes is a plus.</li><li>High level of professionalism, empathy, and attention to detail</li></ul>Job Type: Full-timePay: $40,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Experience:<ul><li>admissions: 2 years (Required)</li><li>behavioral health treatment: 3 years (Required)</li></ul>Work Location: In person

Admissions Coordinator (Overnight)

Hitektrainings

Pay: Rs15,000.00 - Rs30,000.00 per monthJob description:Job Title: Admissions Coordinator (Female) Location: Hitek Trainings &ndash; Sialkot Branch Job Type: Full-Time Salary: PKR 10,000 &ndash; 30,000 + Incentives Experience: Freshers or 6 months of relevant experienceAbout the Role:Hitek Trainings is looking for a smart, confident, and energetic female Admissions Coordinator for its Sialkot branch. You will play a key role in guiding students about our digital skills programs, handling admissions, and ensuring smooth communication between potential students and the training team.Key Responsibilities:<ul><li>Guide walk-in and online inquiries about available courses</li><li>Counsel students and parents about course details, fees, and schedules</li><li>Handle admission forms, documentation, and enrollment process</li><li>Follow up with leads via calls, WhatsApp, and email</li><li>Maintain proper records of inquiries, admissions, and follow-ups</li><li>Coordinate with trainers and management to manage batch scheduling</li><li>Ensure a smooth and welcoming front-desk experience</li></ul>Requirements:<ul><li>Good communication skills in Urdu (basic English is a plus)</li><li>Confident personality with a positive attitude</li><li>Basic computer knowledge (MS Office, WhatsApp, Google Forms, etc.)</li><li>Responsible, organized, and people-friendly nature</li><li>Passion to grow in the education and digital skills sector</li></ul>What We Offer:<ul><li>Friendly work environment with growth opportunities</li><li>Fixed salary + performance-based incentives</li><li>Training and support to develop professional skills</li><li>A chance to contribute to a meaningful mission: empowering youth with digital skills</li></ul>Join the team at Hitek Trainings Sialkot and help shape futures through digital education!Pay: Rs15,000.00 - Rs30,000.00 per hourWork Location: In person

Admission Counsellor

Fairview Health Services

<div>Responsibilities/Job Description:
<div>
Fairview is looking for a Nursing Station Technician at the University of Minnesota Medical Center in Minneapolis, MN on our Blood and Marrow Transplant Unit. This unit provides pre and post transplant care for patient with oncological and hematological disorders.</div><div></div><div> 
This position works a .3 FTE (24 hours per 2 week pay period) on the rotating day and evening shifts, 8 hour shifts and every other weekend rotation (Friday, Saturday and Sunday). Day shifts are 7am-3:30pm and evening shifts are 3pm-11:30pm.</div><div></div><div> 
Are you ready to kickstart your next engaging career in healthcare? Look no further! This exciting opportunity is a hybrid position consisting of both Nursing Assistant and Health Unit Coordinator roles to deliver direct patient care and administrative duties.</div><div></div><div> 
In this role, you will work under the direct supervision of a professional nurse to demonstrate excellent customer service, teamwork and communication skills with patients, families, and the healthcare team on a fasted paced unit. Other job duties include:</div><ul><li>
Patient care tasks such as personal hygiene, vitals, daily activities, repositioning, transporting, and feeding</li><li>
Maintaining unit desk area functions such as answering phones, processing admissions, discharging and transferring forms, transcribing orders, assembling patient charts and ordering tests</li><li>
Setting up and maintaining patient rooms</li><li>
Ordering and stocking of supplies</li><li>
Keywords: NST / NA / HUC</li></ul><h2 class="jobSectionHeader">
Required Qualifications:</h2><ul><li>
Basic Life Support (BLS for Healthcare Providers) certification required. Ontrack participants needs to acquire the certification upon completion of the OnTrack program.</li></ul><div>
And one of the following:</div> 
<div></div><ul><li>
Successful completion of Fairview&rsquo;s OnTrack Nursing Assistant training program or another Fairview sponsored Nursing Assistant program.</li></ul><div>
Or</div><ul><li>
Six months of recent direct care experience in a long term, home care or acute care setting. (Appropriate roles may include, Nursing Assistant, PCA, Resident Assistant or Emergency Room Technician)</li></ul><div>
Or</div><ul><li>
Current enrollment in an LPN, RN or Nurse Practitioner program, and completion of one (1) semester of clinical rotation within the program</li></ul><div>
Or</div><ul><li>
Current certification on the Minnesota Nursing Assistant Registry upon hire. This requirement does not need to be maintained throughout employment and is not required if subsequently transferring into another Nursing Assistant or Nursing Station Tech</li></ul><div></div> 
Preferred Qualifications:<ul><li>
Previous experience as a Health Unit Coordinator, Nursing Assistant, or other related experience</li></ul>
Qualifications:
<div>
$23.39- $31.33 Hourly</div></div>

Nursing Station Technician-Blood and Marrow Transplant

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