healthcare coordinator

Farnek Services LLC

<div><div><h2 class="jobSectionHeader">Position Title: Insurance Coordinator</h2>

Location: On-site (UAE) 
Work Schedule: 6 days per week 
Availability: Immediate joiner 
Driving License: Mandatory
<h2 class="jobSectionHeader">
Role Overview</h2>

The Insurance Coordinator will serve as the primary point of contact for all medical and insurance-related support for employees. This role ensures effective coordination during medical emergencies, accurate administration of insurance processes, and smooth communication between employees, hospitals, and insurance providers.
<h2 class="jobSectionHeader">
Key Responsibilities</h2>
<h3 class="jobSectionHeader">1. Medical Emergency &amp; Employee Support</h3>
<ul>
<li>Act as the focal point for all health-related concerns and medical emergencies within camps and on-site locations.
</li>
<li>Provide rapid response and support during emergencies to ensure employees receive timely assistance.
</li>
<li>Accompany employees to hospitals during emergencies, facilitating admissions and acting as a company representative.
</li>
</ul><h3 class="jobSectionHeader">2. Healthcare Coordination</h3>
<ul>
<li>Liaise directly with doctors, nurses, and hospital administrative teams to ensure appropriate medical care for employees.
</li>
<li>Address and resolve all clinic- and healthcare-related issues at site locations.
</li>
<li>Monitor and support the readiness of on-site medical facilities and emergency protocols.
</li>
</ul><h3 class="jobSectionHeader">3. Insurance Administration</h3>
<ul>
<li>Act as the primary Insurance Assistant and Coordinator for employee health insurance matters.
</li>
<li>Manage employee insurance additions, deletions, and updates in coordination with insurance providers.
</li>
<li>Handle the full insurance claim cyclefrom initiation to settlementensuring compliance with company and insurance guidelines.
</li>
<li>Oversee and verify payment of medical bills for patients, ensuring accuracy and proper documentation.
</li>
<li>Serve as the main liaison between employees, the company, hospitals, and insurance companies for all medical and insurance queries.
</li>
</ul><h2 class="jobSectionHeader">Requirements</h2>
<ul>
<li>Ability to join immediately.
</li>
<li>Valid UAE drivers license.
</li>
<li>Experience working in on-site operational environments.
</li>
<li>Strong communication and coordination skills.
</li>
<li>Ability to remain calm and effective during medical emergencies.
</li>
<li>Knowledge of medical processes, insurance claim cycles, and healthcare coordination is preferred.
</li>
</ul><h2 class="jobSectionHeader">Benefits</h2>
<ul>
<li>Comprehensive medical insurance coverage.
</li>
<li>Opportunity to work in a high-impact, employee-support-focused role within a leading FM company.</li></ul></div>
 <h5 class="jobSectionHeader">Required Skills:
</h5><div>Insurance</div></div>

Insurance Coordinator

ADVARISE HEATLHCARE SERVICES PVT LTD

Job Title: Nursing Coordinator &amp; Operations &ndash; Home Healthcare Company: AdvArise Healthcare Services Pvt Ltd Location: Ambattur, Chennai Job Type: Full-time | Immediate Joiners PreferredAbout the Role:AdvArise Healthcare Services is seeking a Nurse Coordinator &amp; Office Administrator to manage both Home Healthcare Operations and Office Administration. The role suits someone from a nursing background who is confident in handling staff, patients, clients, and administrative systems &mdash; along with recruiting and sourcing new nursing candidates for our growing operations.Key Responsibilities:<ul><li>Coordinate and manage Home Healthcare Staffs &amp; Patient Assignments.</li><li>Handle Client Calls, Enquiries, and Daily Case Updates.</li><li>Maintain Accounts, Attendance, and Records using Tally / Google Sheets.</li><li>Draft and manage Emails, Reports, and Documentation.</li><li>Act as the Office In charge ensuring smooth day-to-day operations.</li><li>Assist in sourcing, screening, and onboarding qualified nursing and caretaker candidates.</li><li>Support management in staff scheduling, deployment, and background verification.</li><li>Travel to clients&rsquo;, patients&rsquo;, and staffs&rsquo; locations for coordination, when required.</li></ul>Qualifications &amp; Skills:<ul><li>Nursing Qualification (Mandatory): B.Sc Nursing / GNM / DGNM / ANM / Diploma in Nursing.</li><li>Proficient in Tally, MS Office, Google Sheets, and Mailing.</li><li>Must be from Ambattur or nearby areas.</li><li>Must know to drive a two-wheeler with a valid driving licence (Travel required).</li><li>Strong communication skills in English &amp; Tamil.</li><li>Excellent coordination, sourcing, and multitasking skills.</li></ul>Work Details:<ul><li>Location: AdvArise Healthcare Services,</li></ul>Crizone Business Centre, Mounaswamy Madam St, Secretariat Colony, Venkatapuram, Ambattur, Chennai &ndash; 600053.<ul><li>Work Type: Office-Based (No Remote Work).</li><li>Timing: 9:30 AM &ndash; 6:30 PM (Monday to Saturday).</li></ul>Salary: Competitive package based on experience and performance.How to Apply: WhatsApp your Resume (No Calls): 9840012162 For Queries, Contact: 98845 55656Job Types: Full-time, Permanent, FresherPay: ₹12,000.00 - ₹15,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Commuter assistance</li><li>Flexible schedule</li><li>Health insurance</li><li>Internet reimbursement</li><li>Paid time off</li></ul>Work Location: In person

Nursing Coordinator & Operations – Home Healthcare

Axios International

<div>Position: Customer Care Coordinator 
Position Purpose 


The Customer Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. 


The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant. 


At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve. 
Duties and Responsibilities 

<ul>
<li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li>
<li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li>
<li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li>
<li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li>
<li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li>
<li>Ensure patients receive their medications efficiently and without delay.</li>
<li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li>
<li>Maintain and update electronic records related to patient data and quality assurance.</li>
<li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li>
<li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li>
<li>Perform administrative duties related to program operations and general office support.</li>
<li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li>
<li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li>
<li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li>
<li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li>
<li>Support governance and operational monitoring activities across all Axios programs.</li>
<li>Perform additional duties as assigned by your line manager</li></ul> 


 Relationships 

<ul>
<li>Work closely with the Line Manager and the assigned program team.</li>
<li>Work with the related divisions of Axios.</li>
<li>Maintain ongoing and frequent communication with Axios staff.</li>
<li>External Partners.</li></ul> 


Competencies 

<ul>
<li>Application of job knowledge.</li>
<li>Concern for order and quality.</li>
<li>Adaptability and flexibility.</li></ul> 


Educational Background and Experience 

<ul>
<li>A Degree or Diploma in any medical background or social work is ideal</li>
<li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li>
<li>Experience in data monitoring and management is an advantage, though not required.</li>
<li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li>
<li>Experience in customer service management</li></ul> 


Job Circumstances 
<ul>
<li> 
The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li>
<li>Flexibility in ability to travel as well as working hours is essential.</li></ul></div>

Customer Care Coordinator (KSA)

Sama Optics

Arabic Patient Coordinator &amp; Content CreatorJob Summary We are seeking a patient-focused professional to manage the full patient journey inside our medical center while supporting mobile video content creation for social media.Key Responsibilities<ul><li>Follow up with patients from registration through consultation, payment, and post-visit</li><li>Ensure a smooth, welcoming, and personalized patient experience</li><li>Build long-term relationships to encourage repeat visits</li><li>Capture short videos/photos using a mobile phone (doctors, treatments, clinic moments)</li><li>Suggest content ideas and coordinate with the marketing team</li><li>Maintain patient privacy and obtain consent for all content</li></ul>Requirements<ul><li>Experience in patient relations, healthcare, hospitality, or customer service</li><li>Strong communication and interpersonal skills</li><li>Comfortable shooting videos using a smartphone</li><li>Creative mindset with basic social media knowledge</li><li>Professional attitude and appearance</li><li>Fluent in English</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How long is your notice period?</li><li>What is your expected salary</li></ul>Experience:<ul><li>Patient Coordinator and Content Creator: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Required)</li></ul>

Arab Female Patient Coordinator & Content Creator

<div>Position: Customer Care Coordinator 


Position Purpose 


The Customer Care Coordinator plays a vital role in supporting and managing Patient Support Programs, ensuring that patients receive timely, compassionate, and professional assistance throughout their treatment journey. 


The coordinator serves as a trusted advocate and a caring voice, ensuring no patient lives their patient support program journey alone. From coordinating services to providing guidance and quality care, the coordinator brings clarity, transparency, guidance, direction, education, and awareness to the patient support program journey. Whether in the field or the office, every action is taken to make each patient&rsquo;s experience convenient and compliant. 


At its core, this role is about removing barriers to care and ultimately expanding access strategies around the globe, so patients have the chance to receive and maximize the medical benefits and support they deserve. 
Duties and Responsibilities 

<ul>
<li>Assist the line manager and assigned program team in effectively managing Patient Support Program(s) by liaising with key stakeholders.</li>
<li>Ensure timely enrolment of eligible patients in accordance with defined workflow and program timelines.</li>
<li>Educate and coordinate with patients to facilitate a seamless enrollment process aligned with program procedures.</li>
<li>Maintain accurate, complete patient files, prepared for timely submission in line with project standards.</li>
<li>Accompany team members on visits to healthcare providers, pharmacies, or patient support sites to support program implementation.</li>
<li>Ensure patients receive their medications efficiently and without delay.</li>
<li>Prepare and maintain regular reports on program performance, including patient numbers, services provided, and quality assurance metrics, in collaboration with the team.</li>
<li>Maintain and update electronic records related to patient data and quality assurance.</li>
<li>Participate in and complete all required training, including product training, pharmacovigilance, and any other client-provided or Axios-mandated trainings.</li>
<li>Report any adverse events or product complaints in line with client requirements and Axios Standard Operating Policies and Procedures (SOPPs).</li>
<li>Perform administrative duties related to program operations and general office support.</li>
<li>Utilize Axios&rsquo; Patient Management System (PMS) exclusively for all program activities.</li>
<li>Ensure a solid understanding and consistent application of international standards and relevant Axios policies and procedures.</li>
<li>Comply with all applicable laws, regulations, Axios Code of Conduct, and internal SOPPs.</li>
<li>Promote awareness of escalation protocols for any deviations or non-compliance issues.</li>
<li>Support governance and operational monitoring activities across all Axios programs.</li>
<li>Perform additional duties as assigned by your line manager</li></ul> 


 Relationships 

<ul>
<li>Work closely with the Line Manager and the assigned program team.</li>
<li>Work with the related divisions of Axios.</li>
<li>Maintain ongoing and frequent communication with Axios staff.</li>
<li>External Partners.</li></ul> 


Competencies 

<ul>
<li>Application of job knowledge.</li>
<li>Concern for order and quality.</li>
<li>Adaptability and flexibility.</li></ul> 


Educational Background and Experience 

<ul>
<li>A Degree or Diploma in any medical background or social work is ideal</li>
<li>0-1 year of working experience in a healthcare or scientific field or NGO is ideal</li>
<li>Experience in data monitoring and management is an advantage, though not required.</li>
<li>Experience coordinating and handling logistics/supply chain is an advantage, though not required.</li>
<li>Experience in customer service management</li></ul> 


Job Circumstances 
<ul>
<li> 
The position is based in our regional office, and it does entail frequent travel to Clients and partners, which may be outside your designated region.</li>
<li>Flexibility in ability to travel as well as working hours is essential.</li></ul></div>

Customer Care Coordinator (Egypt)

Allo Health

Preferred Male CandidateAbout Us:Allo Health is India&rsquo;s first digital health clinic, promoting men's wellness for everyone. The company provides personalised, judgement-free, and discreet healthcare to guide customers through every step of their journey.We are seeking a dedicated and proactive Patient Care Coordinator to join our team. The primary focus of this role will be to manage daily clinic operations, deliver an excellent patient experience, and support coordination between clinics and central teams. The ideal candidate will have great communication skills, a strong sense of responsibility, and the ability to manage multiple tasks effectively.Key Responsibilities &ndash; Operations:<ul><li>Daily Operations: Ensure the clinic is patient-ready before doctor arrival, manage patient handling, perform daily medicine audits, and conduct weekly cash deposits.</li><li>Patient Feedback: Collect and report reviews and feedback from patients to improve service delivery.</li><li>Inventory &amp; Utilities Management: Monitor and replenish essential clinic supplies including gloves, sanitizers, bags, syringes, etc.</li><li>Relationship Management: Maintain good working relationships with clinic staff, owners, and partners to ensure smooth day-to-day operations.</li><li>Reporting &amp; Coordination: Send daily performance updates, respond to central/city team tasks, and ensure timely follow-through on assigned actions.</li></ul>Qualifications and Skills:<ul><li>Experience in clinic operations or patient-facing roles, preferably in the healthcare industry.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Familiarity with digital tools and basic Microsoft Office programs.</li><li>Ability to work independently and collaboratively.</li><li>Flexibility to travel across locations when required.</li></ul>Job Type: Full-timePay: ₹20,000.00 - ₹25,000.00 per monthApplication Question(s):<ul><li>Are you open to work on weekends?</li><li>What is your Current CTC?</li><li>What is your Expected CTC?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Healthcare management: 1 year (Preferred)</li></ul>Location:<ul><li>Borivali, Mumbai, Maharashtra (Preferred)</li></ul>Work Location: In person

Patient Care Coordinator - Borivali

Skills Hub Recruitment Solutions

Location: Abu Dhabi, United Arab EmiratesJob Type: Full-time, Permanent About Us: Skills Hub Recruitment is excited to partner with a leading healthcare provider in Abu Dhabi, known for its unwavering commitment to providing patient-focused care. We are currently seeking a dedicated and detail-oriented Case Coordinator to join their passionate healthcare team. If you're driven by the opportunity to coordinate patient care, work closely with multidisciplinary teams, and ensure smooth healthcare delivery, this is the perfect role for you to make a real difference. Key Responsibilities: Case Management:<ul><li>Oversee and manage the case coordination process, ensuring timely, high-quality healthcare delivery. Collaborate with healthcare professionals to develop and implement customized care plans for patients.</li><li>Serve as a liaison between patients, families, and healthcare providers, ensuring that patient needs are met and their voices are heard throughout the care journey.</li></ul>Coordination of Care:<ul><li>Facilitate communication and cooperation between healthcare team members to ensure a seamless flow of appointments, tests, and consultations, maintaining continuity in patient care.</li></ul>Documentation:<ul><li>Keep accurate and detailed records of patient information, including assessments, care plans, and other critical documentation. Ensure all documentation is in compliance with healthcare regulations and organizational guidelines.</li></ul>Resource Management:<ul><li>Optimize the use of healthcare services and resources, aiming for cost-effective and efficient care delivery. Assist in identifying and utilizing community resources and support services as needed.</li><li>Educate patients and their families on medical conditions, treatment plans, and available resources, reinforcing guidance and recommendations provided by healthcare providers.</li></ul>Quality Improvement:<ul><li>Participate in ongoing quality improvement initiatives, contributing to case reviews and helping implement changes that improve the efficiency and effectiveness of care coordination.</li></ul>Crisis Management:<ul><li>Respond to crisis situations in a calm and effective manner, coordinating with the healthcare team to address challenges affecting patient care.</li></ul> Qualifications: <ul><li>Education: A Bachelors degree in Healthcare Administration, Nursing, Social Work, or a related field.</li><li>Experience: Minimum of 2 years of experience in case coordination or a similar healthcare role (e.g., Homecare, Hospitals, Medical Centers, or Clinics).</li><li>Regulatory Knowledge: Familiarity with healthcare regulations and compliance standards.</li><li>Language: Fluency in both Arabic and English (written and spoken).</li><li>Availability: Candidates must be immediately available to join the team.</li></ul> Required Skills: <ul><li>Communication: Strong verbal and written communication skills, with the ability to engage effectively with patients, families, and healthcare professionals.</li><li>Interpersonal Skills: Ability to establish and maintain positive relationships with patients and the healthcare team.</li><li>Organizational Skills: Excellent organizational abilities to handle multiple tasks, maintain detailed documentation, and manage time efficiently.</li><li>Problem-Solving: Analytical thinking to address challenges in patient care and develop effective solutions.</li><li>Team Collaboration: Ability to work cooperatively with healthcare professionals and staff to create a supportive, positive work environment.</li></ul> About Skills Hub: Skills Hub is an innovative online recruitment platform based in Abu Dhabi, connecting talented individuals with leading employers. We leverage cutting-edge algorithms and personalized job-matching technology to streamline the job search process, helping job seekers find the ideal career opportunities. Whether you are a recent graduate or a seasoned professional, Skills Hub supports you in taking the next step in your career. How to Apply: If you are passionate about making a positive impact in healthcare and meet the qualifications, we encourage you to apply immediately. We look forward to hearing from you!

Case Coordinator

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