healthcare coordinator

Global Mission Support Services LLC

Job Title: Overseas Medical Referral Coordinator(OMR Coordinator) Location: Dubai Job Type: Full-Time Must be willing to join immediatelyJob SummaryWe are looking for a detail-oriented and organized OMR Coordinator to join our team. Experience in handling international patients and coordinating with multicultural clients is essential.Key Responsibilities<ul><li>Manage and maintain patient medical records accurately and efficiently.</li><li>Coordinate OMR/documentation processes across departments.</li><li>Handle patient registration, file updates, and medical documentation.</li><li>Coordinate with doctors, nurses, insurance teams, and administrative staff.</li><li>Assist international patients with documentation and appointment coordination.</li><li>Ensure compliance with healthcare regulations and confidentiality standards.</li><li>Maintain proper digital and physical record systems.</li><li>Follow up on missing information and ensure timely updates of records.</li><li>Prepare reports and support audits when required.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or diploma in Healthcare Administration, Medical Records, or related field.</li><li>Minimum 5+ years of experience in medical records or healthcare coordination.</li><li>Familiarity with insurance and international patient processes.</li><li>Experience handling international patients is mandatory.</li><li>Knowledge of medical terminology and healthcare documentation.</li><li>Proficiency in MS Office and hospital management systems.</li><li>Proficient with excel reporting to management</li><li>Strong attention to detail and confidentiality practices.</li></ul>For interested applicants:Please submit to recruitment@gmss.ltd, talent@gmss.ltd, or recruitment@gmss.ltd with subject line - OMR CoordinatorApplication Question(s):<ul><li>Can you join immediately?</li><li>How many years of experience in Healthcare?</li><li>Do you have experience coordinating medical appointments, reports, and treatment plans for international patients?</li></ul>Work Location: In person

Overseas Medical Referral Coordinator

Orthopaedic Associates of Maine

Join Our Team as a Clinical Coordinator in the Hand/Foot/Ankle Department! 
 
Are you a compassionate, detail-oriented healthcare professional looking for a fulfilling role in a dynamic and supportive environment? We are seeking a Clinical Coordinator to join our dedicated orthopaedic team within the HFA Department! 
 
In this role, you&rsquo;ll work closely with physicians, advanced practice providers (APPs), and clinic staff to ensure seamless, high-quality patient care. From coordinating pre- and post-operative care to serving as a key resource for patients and staff, you&rsquo;ll play a crucial part in improving patient experiences and outcomes. 
 
Why Join Us? 
✅ Make a Difference Every Day &ndash; Be the bridge between patients and providers, helping to deliver outstanding care. 
✅ Supportive Team Culture &ndash; Work in a collaborative and positive environment where your contributions are valued. 
✅ Growth &amp; Development &ndash; Expand your knowledge and skills in orthopaedics while working alongside experienced professionals. 
 
What You&rsquo;ll Do: 
Act as a key liaison between patients and providers, ensuring clear communication and exceptional care. 
Assist with pre-appointment chart checks, wound care, medication documentation, and post-surgical follow-ups. 
Manage scheduling, patient education, and medical records to keep operations running smoothly. 
Work closely with the clinic team to problem-solve and enhance patient experiences. 
 
What We&rsquo;re Looking For: 
✔ LPN (Maine license eligible), Certified Medical Assistant (CMA/RMA), or other relevant healthcare credentials 
✔ 2+ years of experience in a healthcare setting (orthopaedics experience is a plus!) 
✔ Excellent communication, problem-solving, and organizational skills 
✔ Proficiency in electronic medical records (EMR) systems 
✔ A compassionate, patient-first mindset with a passion for healthcare 
 
Ready to Make an Impact? 
If you&rsquo;re excited about providing exceptional patient care in a team-oriented environment, we&rsquo;d love to hear from you! Apply today and take the next step in your healthcare career.

Clinical Coordinator - HFA

Your Health Organization

<div>We are seeking a Clinical Coordinator to assist with all clinical needs for our Murrells Inlet patients. The Clinical Coordinator plays a crucial role ensuing the seamless coordinator of patient care. This position involves proficient chart preparation, communication, scheduling of patient visits, appropriate utilization and logging of chronic care management activities, and provider and patient support.
This position will be working in the Murrells Inlet clinic daily. This is a full-time, salary-based 8-hr position (8:00AM-5:00PM) (Monday-Friday).
About
We are a leading physician group serving South Carolina and Georgia, dedicated to delivering quality healthcare directly to patients in care facilities, homes, clinics, and virtual visits. Our services include comprehensive primary care, specialty services, and pharmacy support, tailored to meet diverse patient needs. Committed to excellence and innovation, our team collaborates closely with facilities and families to ensure accessible, coordinated, and compassionate care.
Why Choose a Career at Your Health?
Providing high quality care for our patients is the center of what we do, and we provide the same care for our employees. Here are some of the benefits that are available to our employees.
<ul><li>Competitive Compensation Package with Bonus Opportunities</li>
<li>Employer Matched 401K</li>
<li>Free Visit &amp; Prescriptive Services with HDHP Insurance Plan</li>
<li>Employer Matched HSA</li>
<li>Generous PTO Package</li>
<li>Career Development &amp; Growth Opportunities</li>
</ul>
What Are We Looking For?
Your Health is currently looking for a Clinical Coordinator to join our growing primary care family. A successful Clinical Coordinator will be able to perform these essential duties and responsibilities accurately and efficiently. Prior experience in a similar role is crucial to the success of our team due to the fast past and value-based model of care.
The following is a list of essential functions, which may be subject to change at any time and without 
notice. Management may assign new duties, reassign existing duties, and/or eliminate function(s).
Areas of Responsibility:
<ul><li>Review and organize patient medical records in preparation for visits.</li>
<li>Ensure all necessary documentation, test results, documents, diagnoses, and relevant information are accessible for the provider. Utilize Navina to ensure these are added, completed, and/or updated.</li>
<li>Maintain accurate up-to-date patient records, including demographic information, contact details, insurance information, appointment history, etc.</li>
<li>Ensure confidentiality and adhere to privacy regulations when handling sensitive patient information. Verify active consent forms and alignment paperwork are completed and in the patient&rsquo;s chart.</li>
<li>Reconcile medications.</li>
<li>Collaborate with care team to schedule and coordinator patient appointments with the Company&rsquo;s provider(s), and other members of the care team</li>
<li>Interact with patients via email, patient portal, telephone, text, in-person, etc. to gather necessary information, schedule and confirm appointments in advance, and provide pre-appointment instructions.</li>
<li>Communication methods such as phone, email, AthenaText, Microsoft Teams, etc. will be utilized.</li>
<li>Appropriately and accurately document and log care management activities.</li>
</ul>
Qualifications
<ul><li>Must be a Certified Medical Assistant (CMA) or licensed nurse (i.e. LPN or RN). Must be licensed in the state of employment. Certification/license must be in good standing with the appropriate board.</li>
<li>A minimum of one (1) year experience in a healthcare setting preferred.</li>
<li>Must hold and maintain current CPR certificate.</li>
<li>High school diploma or equivalent required.</li>
<li>Should demonstrate strong interpersonal and communication skills under all conditions and circumstances.</li>
<li>Ability to foster a cooperative work environment.</li>
<li>Team player with ability to manage multiple responsibilities and demonstrate sound judgment.</li>
<li>Ability to read and communicate effectively.</li>
<li>Strong written and verbal communication skills.</li>
<li>Basic computer knowledge.</li>
<li>Must be able to work flexible hours and travel between offices, facilities, etc.</li>
<li>Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working condition.</li></ul></div>

Clinical Coordinator - Clinic CMA, LPN, RN

Equality Health

<div>Position Title: Care Coordinator
Reports To: Supervisor, Clinical Outreach
Classification: Non-Exempt (Full-time)
Places of Work: Remote (Preferred location: TX)
Schedule &amp; Work Expectations:<ul><li>
This is a remote, non-exempt position.</li><li>
Care Coordinator are assigned to a primary market and are expected to work within that market&rsquo;s hours of operation (typically 8:00 AM &ndash; 6:00 PM local time).</li><li>
Candidates must be willing to work the time zone aligned with their assigned market, regardless of physical residence.</li><li>
While each Care Coordinator is assigned a primary market, work priorities may shift based on business needs, and team members may support additional markets when required.</li><li>
Flexibility with schedule adjustments may be requested periodically to support engagement initiatives or priority campaigns.</li></ul>
About the Role:
The Care Coordinator is primarily responsible for providing supportive care and assistance to a diverse patient population to identify barriers to self-care and healing, decision making, and communication in navigating the healthcare system. This individual works closely with, Community Health Workers, Chaplains, and other members of the Clinical Operations team, and consistently demonstrates a high standard of ethical behavior, professionalism, sensitivity, and confidentiality.
Key Responsibilities:<div><ul><li>
Conduct outbound phone calls to members to conduct health assessments, identify care needs, and determine appropriateness for participation in care coordination programs</li><li>
Assist and support patients with barriers to care including, but not limited to, scheduling appointments, and locating and accessing community resources</li><li>
Work collaboratively with patients, network providers, referral coordinators, office and hospital staff; document all activities</li><li>
Communicate care coordination services available to patients and caregivers</li><li>
Screen for physical health and behavioral health needs to refer to appropriate healthcare professionals for effective and timely intervention</li><li>
Perform a variety of activities to provide meaningful data to providers, patients and their families</li><li>
Participate in a variety of educational programs to maintain current skill and competency levels</li><li>
Perform miscellaneous job-related duties as assigned</li></ul></div>
Required Skills &amp; Qualifications:<div><ul><li>
Associate&rsquo;s degree in Healthcare or a related field of study; or, an equivalent combination of education and/or experience</li><li>
Minimum two (2) years of experience in a directly related position in the healthcare industry</li><li>
Proficiency with Microsoft Office applications and web-based technologies</li><li>
Strong outbound calling experience</li><li>
Ability to work independently in a productivity-based environment</li><li>
Tech-savvy: able to navigate multiple systems simultaneously</li><li>
Comfortable learning proprietary platforms</li><li>
Basic Excel proficiency (pivot tables, formulas, project-based spreadsheets)</li><li>
Reliable high-speed internet meeting company specs</li><li>
Flexible schedule within assigned market hours</li><li>
Ability to pivot between priorities quickly</li></ul></div>
 Preferred Skills &amp; Qualifications:<div><ul><li>
Previous experience, knowledge and understanding of coordinating care for members</li><li>
Familiarity with federal and state laws and requirements related to healthcare and health information protection</li><li>
One or more of the following certifications: Basic Life Support (BLS), Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT)</li><li>
Excellent verbal, written and interpersonal communication skills</li><li>
Demonstrated ability to gain acceptance and compliance from clinical staff to achieve mutually beneficial outcomes</li><li>
Excellent problem-solving skills, including the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action</li><li>
Strong organizational and prioritization skills; able to manage multiple activities and work independently with minimal supervision</li><li>
Bilingual (strongly preferred)</li><li>
Experience in customer service environments (call center acceptable if adaptable)</li></ul></div> 
About the Organization:
Equality Health is an integrated, holistic, and tech-enabled healthcare delivery system focused on improving the health and wellness of diverse populations. Founded in 2015, Equality Health aims to improve access to value-based care for people who have long struggled with navigating the traditional one-size-fits-all U.S. healthcare system. The mission of the company is to provide high-quality care that improves and enhances lives regardless of race, ethnicity, age, or income.
Through its supplemental care management services and proprietary technology platform, CareEmpower&trade;, Equality Health helps managed care plans and health systems improve outcomes and lower costs for diverse populations while simultaneously facilitating the transition to risk-based accountability. Equality Health supports over 800,000 members and more than 4,000 practice sites and continues to scale rapidly.
In 2021, Equality Health partnered with General Atlantic, a leading global growth equity firm, to help drive continued expansion and fuel the next phase of growth as a leading value-based primary care network serving the Medicaid, Medicare and ACA Exchange populations. This strategic investment will enable Equality Health to pursue further geographic expansion, technological innovation and product development while furthering its mission of increasing access to care, lowering costs and improving outcomes for underserved individuals, families and communities.
Equality Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Care Coordinator (Texas)

<div>Position Title: Care Coordinator (internal title: Care Specialist)
Reports To: Supervisor, Clinical Outreach
Classification: Non-Exempt (Full-time)
Places of Work: Remote (Preferred location: LA)
Schedule &amp; Work Expectations:<ul><li>
This is a remote, non-exempt position.</li><li>
Care Coordinators are assigned to a primary market and are expected to work within that market&rsquo;s hours of operation (typically 8:00 AM &ndash; 6:00 PM local time).</li><li>
Candidates must be willing to work the time zone aligned with their assigned market, regardless of physical residence.</li><li>
While each Care Coordinator is assigned a primary market, work priorities may shift based on business needs, and team members may support additional markets when required.</li><li>
Flexibility with schedule adjustments may be requested periodically to support engagement initiatives or priority campaigns.</li></ul>
About the Role:
The Care Coordinator is primarily responsible for providing supportive care and assistance to a diverse patient population to identify barriers to self-care and healing, decision making, and communication in navigating the healthcare system. This individual works closely with, Community Health Workers, Chaplains, and other members of the Clinical Operations team, and consistently demonstrates a high standard of ethical behavior, professionalism, sensitivity, and confidentiality.
Key Responsibilities:<div><ul><li>
Conduct outbound phone calls to members to conduct health assessments, identify care needs, and determine appropriateness for participation in care coordination programs</li><li>
Assist and support patients with barriers to care including, but not limited to, scheduling appointments, and locating and accessing community resources</li><li>
Work collaboratively with patients, network providers, referral coordinators, office and hospital staff; document all activities</li><li>
Communicate care coordination services available to patients and caregivers</li><li>
Screen for physical health and behavioral health needs to refer to appropriate healthcare professionals for effective and timely intervention</li><li>
Perform a variety of activities to provide meaningful data to providers, patients and their families</li><li>
Participate in a variety of educational programs to maintain current skill and competency levels</li><li>
Perform miscellaneous job-related duties as assigned</li></ul></div>
Required Skills &amp; Qualifications:<div><ul><li>
Associate&rsquo;s degree in Healthcare or a related field of study; or, an equivalent combination of education and/or experience</li><li>
Minimum two (2) years of experience in a directly related position in the healthcare industry</li><li>
Proficiency with Microsoft Office applications and web-based technologies</li><li>
Strong outbound calling experience</li><li>
Ability to work independently in a productivity-based environment</li><li>
Tech-savvy: able to navigate multiple systems simultaneously</li><li>
Comfortable learning proprietary platforms</li><li>
Basic Excel proficiency (pivot tables, formulas, project-based spreadsheets)</li><li>
Reliable high-speed internet meeting company specs</li><li>
Flexible schedule within assigned market hours</li><li>
Ability to pivot between priorities quickly</li></ul></div>
 Preferred Skills &amp; Qualifications:<div><ul><li>
Previous experience, knowledge and understanding of coordinating care for members</li><li>
Familiarity with federal and state laws and requirements related to healthcare and health information protection</li><li>
One or more of the following certifications: Basic Life Support (BLS), Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT)</li><li>
Excellent verbal, written and interpersonal communication skills</li><li>
Demonstrated ability to gain acceptance and compliance from clinical staff to achieve mutually beneficial outcomes</li><li>
Excellent problem-solving skills, including the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action</li><li>
Strong organizational and prioritization skills; able to manage multiple activities and work independently with minimal supervision</li><li>
Bilingual (strongly preferred)</li><li>
Experience in customer service environments (call center acceptable if adaptable)</li></ul></div> 
About the Organization:
Equality Health is an integrated, holistic, and tech-enabled healthcare delivery system focused on improving the health and wellness of diverse populations. Founded in 2015, Equality Health aims to improve access to value-based care for people who have long struggled with navigating the traditional one-size-fits-all U.S. healthcare system. The mission of the company is to provide high-quality care that improves and enhances lives regardless of race, ethnicity, age, or income.
Through its supplemental care management services and proprietary technology platform, CareEmpower&trade;, Equality Health helps managed care plans and health systems improve outcomes and lower costs for diverse populations while simultaneously facilitating the transition to risk-based accountability. Equality Health supports over 800,000 members and more than 4,000 practice sites and continues to scale rapidly.
In 2021, Equality Health partnered with General Atlantic, a leading global growth equity firm, to help drive continued expansion and fuel the next phase of growth as a leading value-based primary care network serving the Medicaid, Medicare and ACA Exchange populations. This strategic investment will enable Equality Health to pursue further geographic expansion, technological innovation and product development while furthering its mission of increasing access to care, lowering costs and improving outcomes for underserved individuals, families and communities.
Equality Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Care Coordinator (Louisiana)

<div>Position Title: Care Coordinator
Reports To: Supervisor, Clinical Outreach
Classification: Non-Exempt (Full-time)
Places of Work: Remote (Preferred location: AZ)
Schedule &amp; Work Expectations:<ul><li>
This is a remote, non-exempt position.</li><li>
Care Coordinator are assigned to a primary market and are expected to work within that market&rsquo;s hours of operation (typically 8:00 AM &ndash; 6:00 PM local time).</li><li>
Candidates must be willing to work the time zone aligned with their assigned market, regardless of physical residence.</li><li>
While each Care Coordinator is assigned a primary market, work priorities may shift based on business needs, and team members may support additional markets when required.</li><li>
Flexibility with schedule adjustments may be requested periodically to support engagement initiatives or priority campaigns.</li></ul>
About the Role:
The Care Coordinator is primarily responsible for providing supportive care and assistance to a diverse patient population to identify barriers to self-care and healing, decision making, and communication in navigating the healthcare system. This individual works closely with, Community Health Workers, Chaplains, and other members of the Clinical Operations team, and consistently demonstrates a high standard of ethical behavior, professionalism, sensitivity, and confidentiality.
Key Responsibilities:<div><ul><li>
Conduct outbound phone calls to members to conduct health assessments, identify care needs, and determine appropriateness for participation in care coordination programs</li><li>
Assist and support patients with barriers to care including, but not limited to, scheduling appointments, and locating and accessing community resources</li><li>
Work collaboratively with patients, network providers, referral coordinators, office and hospital staff; document all activities</li><li>
Communicate care coordination services available to patients and caregivers</li><li>
Screen for physical health and behavioral health needs to refer to appropriate healthcare professionals for effective and timely intervention</li><li>
Perform a variety of activities to provide meaningful data to providers, patients and their families</li><li>
Participate in a variety of educational programs to maintain current skill and competency levels</li><li>
Perform miscellaneous job-related duties as assigned</li></ul></div>
Required Skills &amp; Qualifications:<div><ul><li>
Associate&rsquo;s degree in Healthcare or a related field of study; or, an equivalent combination of education and/or experience</li><li>
Minimum two (2) years of experience in a directly related position in the healthcare industry</li><li>
Proficiency with Microsoft Office applications and web-based technologies</li><li>
Strong outbound calling experience</li><li>
Ability to work independently in a productivity-based environment</li><li>
Tech-savvy: able to navigate multiple systems simultaneously</li><li>
Comfortable learning proprietary platforms</li><li>
Basic Excel proficiency (pivot tables, formulas, project-based spreadsheets)</li><li>
Reliable high-speed internet meeting company specs</li><li>
Flexible schedule within assigned market hours</li><li>
Ability to pivot between priorities quickly</li></ul></div>
 Preferred Skills &amp; Qualifications:<div><ul><li>
Previous experience, knowledge and understanding of coordinating care for members</li><li>
Familiarity with federal and state laws and requirements related to healthcare and health information protection</li><li>
One or more of the following certifications: Basic Life Support (BLS), Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT)</li><li>
Excellent verbal, written and interpersonal communication skills</li><li>
Demonstrated ability to gain acceptance and compliance from clinical staff to achieve mutually beneficial outcomes</li><li>
Excellent problem-solving skills, including the ability to systematically analyze problems, draw relevant conclusions and devise appropriate courses of action</li><li>
Strong organizational and prioritization skills; able to manage multiple activities and work independently with minimal supervision</li><li>
Bilingual (strongly preferred)</li><li>
Experience in customer service environments (call center acceptable if adaptable)</li></ul></div> 
About the Organization:
Equality Health is an integrated, holistic, and tech-enabled healthcare delivery system focused on improving the health and wellness of diverse populations. Founded in 2015, Equality Health aims to improve access to value-based care for people who have long struggled with navigating the traditional one-size-fits-all U.S. healthcare system. The mission of the company is to provide high-quality care that improves and enhances lives regardless of race, ethnicity, age, or income.
Through its supplemental care management services and proprietary technology platform, CareEmpower&trade;, Equality Health helps managed care plans and health systems improve outcomes and lower costs for diverse populations while simultaneously facilitating the transition to risk-based accountability. Equality Health supports over 800,000 members and more than 4,000 practice sites and continues to scale rapidly.
In 2021, Equality Health partnered with General Atlantic, a leading global growth equity firm, to help drive continued expansion and fuel the next phase of growth as a leading value-based primary care network serving the Medicaid, Medicare and ACA Exchange populations. This strategic investment will enable Equality Health to pursue further geographic expansion, technological innovation and product development while furthering its mission of increasing access to care, lowering costs and improving outcomes for underserved individuals, families and communities.
Equality Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div>

Care Coordinator (Bilingual)

ClinLab Solutions Group

<div>
 
 
 Job Description:
 
 
 
 The Surgery Scheduler / Patient Care Coordinator schedules all surgical procedures and assures that all of the appropriate clinical and insurance coding information is collected for the surgery schedule. They will request to schedule procedures from physician offices and schedule the procedure according to established guidelines. They will provide accurate information so that all department may view daily and maintains open communication with hospital department and physician offices regarding schedule changes. They will act as a central key administrative assistant who will rotate and fulfill administrative duties, dependent on the needs and requirements of the clinic. They will provide coordination of care, continuity, follow-up, and support for the patients and their families. Duties are anticipated to change daily.
 
 
 
 
 
 Essential Functions:
 
 
 
 
 The following reflects management&rsquo;s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation.
 
 
 <ul>
 <li>
 Schedules surgery procedures using OncoEMR.
 </li>
 <li>
 Answers the phones in a professional and courteous manner.
 </li>
 <li>
 Completes daily surgical schedule.
 </li>
 <li>
 Assures appropriate coordination with other hospital departments when special surgical needs occur.
 </li>
 <li>
 Publishes an accurate daily call list and forwards to staffing department
 </li>
 </ul>
 
 
 <ul>
 <li>
 
 Surgery
 
 </li>
 <li>
 Sending Orders to NMS to obtain authorization.
 </li>
 <li>
 Calls patient provides surgery/ pre-op /post-op instructions.
 </li>
 <li>
 Once the authorization is obtained NMS notifies coordinator and will coordinate with hospital for surgery date.
 </li>
 <li>
 Coordinate and assist the surgeon.
 </li>
 <li>
 Adds to surgery calendar.
 </li>
 <li>
 Calls patient with the date of surgery and schedule their post-op appointment.
 </li>
 </ul>
 
 
 <ul>
 <li>
 
 Patient Care Coordinator
 
 </li>
 <li>
 Conduct incoming/outgoing calls to patients in response to new patient referrals, in a professional and courteous demeanor.
 </li>
 <li>
 Assist patients with the completion of all necessary intake paperwork.
 </li>
 <li>
 Create new patient charts using the practice management and EMR system.
 </li>
 <li>
 Obtain all necessary demographic and insurance information.
 </li>
 <li>
 Conduct insurance checks prior to scheduling a patient to ensure in-network eligibility.
 </li>
 <li>
 Assign and schedule new patients according to practice referral guidelines.
 </li>
 <li>
 Request and retrieve all records from outside physicians and hospitals that pertain to the first appointment.
 </li>
 <li>
 Maintain accurate daily records of new patient tracking for administrative team.
 </li>
 <li>
 Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
 </li>
 <li>
 Contribute to a team effort by communicating effectively with other departments, as needed.
 </li>
 <li>
 Maintain daily operations of the office by following standard policies and procedures.
 </li>
 <li>
 Assist patients by providing translation services, as required.
 </li>
 </ul>
 
 
 <ul>
 <li>
 
 Radiology
 
 </li>
 <li>
 Receives the orders from the Provider.
 </li>
 <li>
 Sends to NMS for Auth approval.
 </li>
 <li>
 NMS send back when approved or denied.
 </li>
 <li>
 Fax orders and auth to imaging center.
 </li>
 <li>
 Call patients to provide imaging center information.
 </li>
 </ul>
 
 
 
 
 Competencies:
 
 
 <ul>
 <li>
 Knowledge of computer/telephone support, preferably in the healthcare industry.
 </li>
 <li>
 Strong customer service background, preferably in a healthcare setting.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Competence with computer processing functions and other standard office equipment
 </li>
 <li>
 Ability to collaborate, set priorities, and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
 </li>
 <li>
 Ability to manage and prioritize multiple tasks.
 </li>
 <li>
 Ability to resolve customer issues calmly and professionally with diplomacy and tact.
 </li>
 <li>
 Ability to work independently with minimal supervision.
 </li>
 <li>
 Strong organizational skills.
 </li>
 </ul>
 
 
 
 
 Additional Requirements:
 
 
 <ul>
 <li>
 Great Customer Service Skills.
 </li>
 <li>
 Previous Oncology/Hematology experience preferred.
 </li>
 <li>
 Able to travel to satellite clinics when necessary
 </li>
 </ul>
 
 
</div>

Patient Care Coordinator

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