healthcare counselor

Bommu Herbals Pvt Ltd

Position OverviewThe Patient Counselor serves as the primary liaison between patients, their families, and the treating consultants. This role is responsible for guiding patients through diagnosis and treatment options, addressing concerns with empathy, and ensuring a seamless consultation experience. The counselor also supports emotional well-being, maintains accurate records, and contributes to patient conversion and retention.Key Responsibilities<ul><li>Counsel outpatients and their families regarding diagnosis and available cancer treatment options.</li><li>Address patient concerns, clarify queries, and reassure them about hospital services.</li><li>Act as the primary point of contact between patients, families, and treating consultants.</li><li>Handle patient queries with empathy, patience, professionalism, and service orientation.</li><li>Coordinate with doctors and front office staff to ensure smooth patient consultations.</li><li>Maintain accurate counseling records, conversion statistics, and patient feedback.</li><li>Provide emotional support to patients and families during treatment decision-making.</li><li>Generate daily, weekly, and monthly reports on patient conversion ratios and trends.</li><li>Follow up with connected patients regularly to encourage treatment adherence.</li><li>Counsel patients on precautions, diet plans, yoga practices, and emotional motivation.</li><li>Ensure compliance with hospital policies, AYUSH/NABH standards, and NOC formalities.</li></ul>Desired Candidate Profile<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Hospital Management (UG/PG).</li><li>Minimum 3&ndash;5 years of patient counseling experience in the healthcare sector/hospitals.</li><li>Strong communication skills; soft-spoken, polite, and empathetic demeanor.</li><li>Prior exposure to hospital operations; immediate joiners preferred.</li><li>Ability to generate and analyze patient conversion reports.</li><li>Experience in counseling patients on lifestyle modifications (diet, yoga, emotional well-being).</li><li>Commitment to compliance with Ayurveda hospital standards and patient-centric service.</li></ul>Reporting<ul><li>Reports to: Medical Director / Senior Consultant</li><li>Coordinates with: Doctors, Front Office Executives, Customer Care Executives</li></ul>Job Type: Full-timePay: ₹20,000.00 - ₹30,000.00 per monthWork Location: In person

Patient Counselor( Hospital)

Qi Spine Clinic

Patient Counselor &ndash; Job DescriptionKey Responsibilities:<ul><li>Make every patient feel comfortable during all visits.</li><li>Help patients fill out forms and understand consultation requirements.</li><li>Understand patient concerns and share important details with the doctor.</li><li>Explain treatment plans, pricing, and expected recovery in simple language.</li><li>Ensure all interactions are patient-focused.</li><li>Convert patients to start treatment and generate revenue for the clinic.</li><li>Encourage patients to complete their full treatment program.</li><li>Share success stories and involve doctors to clear clinical doubts.</li><li>Handle patient complaints with empathy.</li><li>Build long-term patient relationships and ensure satisfaction.</li><li>Coordinate with scheduling team for smooth appointments.</li><li>Maintain a neat appearance and support a clean, patient-friendly clinic environment.</li><li>Support daily clinic operations and financial tasks like billing and discounts.</li><li>Maintain daily counselling reports.</li><li>Converting patient to take treatment and generating revenue</li></ul>Qualifications &amp; Skills:<ul><li>HSC/Graduate with proficiency in Microsoft Excel.</li><li>Experience in patient counseling, customer service, or sales (healthcare preferred).</li><li>Strong communication, interpersonal, and persuasion skills.</li><li>Proven sales ability and a passion for patient care.</li><li>Tech-savvy and efficient with relevant software tools.</li></ul>Training:<ul><li>A 15-day comprehensive training program will be provided, followed by a performance evaluation before assuming full responsibilities.</li></ul>Shift Timing: Flexible 8-hour shifts between 7:00 AM &ndash; 9:00 PM.Job Type: Full-timePay: ₹25,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Health insurance</li></ul>Application Question(s):<ul><li>when did you complete your graduation?</li><li>How do you work with doctors and patients ?</li></ul>Language:<ul><li>English, Hindi (Preferred)</li></ul>Work Location: In person

PATIENT CARE COUNSELLOR

MDP Recruitment Staffing

We are HIRING!(1x) Financial Counselors (*_Healthcare Facility)*_To join ASAP - 3 months from start dateSalary: 7,000 QAR per month, full packageMust be under Family sponsorship if Female or Freelance (male/female) ONLYTo be assigned at Sidra Medicine, healthcare experience is preferred.Please apply only if you strictly meet the following criteriaJOB SUMMARY The Financial Counselor is responsible for processing pre-authorization requests submitted by clinical departments manually or through the Cerner Health Information System. He/she is also responsible for working with patients to ensure the hospital receives maximum payment for all services rendered, while assisting the patient with any and all avenues of financial assistance available to them. The incumbent is required to interact with patients and families related to specific sections in the medical affairs as and when required. The Financial Counselor is also required to extensively communicate with insurance providers as well as Sidra clinical staff to resolve matters related to the specific domain assigned. The incumbent is responsible to train the Assistant Financial Counselor position holders.KEY ROLE ACCOUNTABILITIES<ul><li>Advises and counsels patients and guarantors as to rights, responsibilities and procedures with regards to payment for care.</li><li>Responds to patients&rsquo; insurance benefit questions, generates charge estimates and assists with making payment plans.</li><li>Addresses all questions and concerns in courteous professional manner.</li><li>Liaises with patients/families to identify the most appropriate account resolution.</li><li>Coordinates with patients/families on method of payment and establishes payment arrangements/plans if patients have problems with payment.</li><li>Creates payment plans tailored to the needs of patients/families after thorough evaluation, this may include a pre-procedure deposit as well as a monthly payment agreement.</li><li>Assists patients/ families with financial assistance applications as needed and completes charity processing for assigned patients, as appropriate.</li><li>Ensures appropriate signatures are obtained on all necessary forms.</li><li>Provides training for new Financial Counselors I and conducts additional training on as needed basis.</li><li>Assists in cash collection from patients/families: performs down payment transaction in system, generates receipt voucher and collects down payment amounts/co-payments and other out of pocket amounts from patients.</li><li>At discharge, ensures collection of the remaining balance from patients/families.</li><li>At the end of the shift, reconciles the amounts collected from patients with the amounts on the payment transactions report generated from the system and reports any discrepancy amount.</li><li>Processes assigned pre-authorization requests through manual and electronic internal referral systems</li><li>Prioritizes pre-authorization requests.</li><li>Submits and follows up pre-authorization requests prepared by the Assistant Financial Counselor and other inquiries to the NHIC (National Health Insurance Company) and other insurance providers.</li><li>Communicates with assigned Sidra clinical staff departments to obtain additional information as required by the insurance provider or the payer.</li><li>Performs urgent pre-authorization requests in a timely manner in agreement with Manager of insurance and escalates issues to senior financial counseling staff on as needed basis.</li><li>Works with health insurance providers and key departments to promote an understanding of pre-authorization requirements and processes.</li><li>Updates the system with the outcomes of the pre-authorization requests (approval, partial approval, reason of decline or request of additional information, etc.)</li><li>Notifies the concerned staff about the outcomes of the pre-authorization requests.</li><li>Maintains proper logs and documentation on assigned requests.</li><li>Participates in departmental process improvement activities.</li><li>Maintains confidentiality of all patients and medical/clinical information.</li><li>Performs other functions as necessary to accommodate departmental change, workload and emergencies.</li></ul>QUALIFICATIONS AND EXPERIENCE<ul><li>Bachelor Degree - Commerce, Health Information, healthcare field or related field.</li><li>Formal revenue cycle, health insurance and/ or patient experience training.</li><li>3+ years&rsquo; of experience in a healthcare facility.</li><li>At least one year experience in a similar role as financial counselor or patient access office.</li></ul>Please send your CV to: mdpoffice@mdproperties.com.qaDeadline for submission: 01st January 2025Job Types: Full-time, Permanent, Temporary Contract length: 3 monthsPay: Up to QAR7,000.00 per month

Financial Counselor (Healthcare Facility)

INVC

We are seeking confident professionals to join our team as Immunization Counselors. In this role, you will interact directly with parents of kids less than 1 year of age and assist Doctors at hospitals to raise awareness about RSV and other vaccine-preventable diseases. Detailed training and constant support shall be provided by INVC team. Role involves providing clear and empathetic counseling, and support vaccination decision-making in coordination with pediatricians.Key Responsibilities Engage with parents at designated hospital locations (OPD, NICU, IPD rooms). Provide accurate, empathetic, and science-based counseling about RSV and other preventive immunizations. Deliver structured messaging using approved training material and scripts. Confidently address objections, queries, and concerns, while guiding families toward informed choices. Coordinate between pediatricians, nursing team, and families to facilitate smooth vaccination adoption. Capture and share daily activity data, patient feedback, and key insights with the INVC team. Represent INVC professionally at hospital locations.Desired Candidate Profile Graduate in any discipline (preference for candidates with experience in healthcare, life sciences, social work, psychology, counseling and Pharma); relevant experience not mandatory. Excellent communication and interpersonal skills; fluency in English and local language. Assertive, confident, and proactive &quot;go-getter&quot; attitude. Strong ability to connect and strike a chord with mothers and families empathetically. Prior experience in healthcare counseling, hospital coordination, or sales/patient engagement is an advantage. Comfortable working in hospital settings and adapting to patient needs.What We Offer Competitive monthly compensation (₹23,000&ndash;₹28,000) with travelling allowance ₹2,000. Comprehensive training on immunization, RSV awareness, and counseling techniques. Exposure to leading hospitals and healthcare professionals across metro cities. An opportunity to contribute to a national initiative that positively impacts child health.Job Type: Full-timePay: ₹23,000.00 - ₹28,000.00 per monthWork Location: In person

Immunization Counselor

Gleuhr

Dietitian / Nutrition Counselor &ndash; Job Description Job Location: Gurgaon (After Training) Training Location: Chandigarh Training Duration: 15&ndash;20 Days (Unpaid) Salary: Starts After Successful Completion of Training Agreement: 2-Year Employment Agreement with the Company Working Days: 6 Days a Week (Monday to Saturday) Weekly Off: 1 DayJob Title: Dietitian / Nutrition Counselor (Sales-Oriented Role)Training Details:<ul><li>Duration: 15 to 20 Days</li><li>Type: Unpaid</li><li>Location: Chandigarh</li><li>Objective: Training on company diet programs, client consultation process, face-to-face sales counseling, CRM usage, and conversion techniques</li></ul>Job Location (After Training):Gurgaon Branch &ndash; Full-Time PlacementCompany Policy:<ul><li>Mandatory 2-Year Agreement with the company</li><li>Early resignation allowed only after 1 year with a 30&ndash;45 days notice period</li><li>Exceptions considered only in genuine cases (marriage, permanent relocation, etc.)</li></ul>Key Responsibilities:<ul><li>Conduct face-to-face diet consultations with walk-in and scheduled clients</li><li>Assess client health goals related to weight management, lifestyle disorders, skin &amp; wellness</li><li>Prepare personalized diet plans aligned with company programs</li><li>Perform sales counseling and convert consultations into paid diet/wellness packages</li><li>Achieve individual revenue and conversion targets</li><li>Maintain client follow-ups, progress tracking, and documentation</li><li>Coordinate with doctors, therapists, and sales team for holistic client care</li><li>Participate in promotional activities and client engagement programs</li></ul>Candidate Requirements:<ul><li>Qualification: B.Sc / M.Sc in Nutrition &amp; Dietetics or equivalent certification</li><li>Experience: Minimum 1&ndash;3 years of face-to-face sales or counseling experience</li><li>(Experience in wellness clinic, slimming center, hospital, gym, or healthcare setup preferred)</li><li>Strong communication, convincing, and client-handling skills</li></ul><ul><li>Target-oriented mindset with ability to close sales</li><li>Professional appearance and positive counseling approach</li><li>Willingness to undergo 15&ndash;20 days unpaid training in Chandigarh</li><li>Ready to relocate to Gurgaon after training</li><li>Comfortable with Monday&ndash;Saturday working (6 days)Work Timings:</li></ul>9:30 AM &ndash; 7:00 PM Working Days: Monday to Saturday Weekly Off: SUNDAYif your are interested this profile contact to HR 9815733382Job Types: Full-time, PermanentPay: ₹18,000.00 - ₹25,000.00 per monthWork Location: In person

Dietician

KalonGens Pvt Ltd

URGENT HIRING!!! Hi If you have experience in Study visa, tourist visa, Work visa etc. for ,Malta, USA, UK, Singapore, Schengen and other european countries, Canada etc then you are at right place. We have opening for Telecaller, Telecounselor, Visa counselor and senior counselor with minimum 1 Year of experience in relevant field. ALL CANDIDATES NEED TO DO CALLING AS WELL. Looking for someone who can join immediately. SHARE YOUR CV ON MY WHATSAPP ON +91- 9877175466 (Only Whatsapp)Job Type: Full-timePay: ₹18,000.00 - ₹25,000.00 per monthApplication Question(s):<ul><li>Can you start immediately?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Telecaller: 1 year (Preferred)</li><li>total work: 2 years (Preferred)</li><li>Counselor: 1 year (Preferred)</li></ul>Location:<ul><li>Chandigarh, Chandigarh (Preferred)</li></ul>Work Location: In person

Immigration Consultant

SkillsforUs

Urgent Hiring | School Counselor Create Real Impact in Students&rsquo; LivesLocation: Lucknow, Uttar Pradesh Job Type: Full-time | On-site Joining: Immediate / ASAP Salary: ₹28,000 &ndash; ₹36,000 per month Preference: Male candidate preferredAbout UsWe are a student-focused educational institution dedicated to emotional well-being, life skills, and holistic development of children and adolescents. Our work goes beyond academics, especially supporting students in Tier 2 &amp; Tier 3 educational settings.Role: School CounselorWe are looking for a compassionate and proactive School Counselor to support students&rsquo; emotional, behavioural, academic, and social development, in collaboration with teachers and parents.Key Responsibilities<ul><li>Individual and group counselling for students</li><li>Support with academic stress, exam pressure, emotions, and behaviour</li><li>Conduct life-skills, well-being, and mental health sessions</li><li>Career guidance and personal development support</li><li>Workshops for students, parents, and teachers</li><li>Maintain ethical and confidential counselling records</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s in Psychology / Counselling Psychology</li><li>Understanding of child &amp; adolescent development</li><li>Strong communication, empathy, and counselling skills</li><li>School experience preferred (freshers may apply)</li></ul>Why Join Us?<ul><li>Purpose-driven role with visible student impact</li><li>Supportive school environment</li><li>Strong learning and growth opportunities in school psychology</li></ul>Immediate joiners preferred Apply: Share CV via LinkedIn message or email: vikas.skillsforus@gmail.com Subject: Application &ndash; School CounselorJob Types: Full-time, FresherPay: ₹20,000.00 - ₹30,000.00 per monthWork Location: In person

School Counselor

Search 5834+ Healthcare counselor jobs near you this January. New roles added regularly across leading industries. Apply today.