healthcare customer service representative

CareNow

<p></p><div>This position is incentive eligible.<br>
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<h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Do you have the PRN career opportunities as a(an) Patient Representative PRN you want with your current employer? We have an exciting opportunity for you to join CareNow which is part of the nation's leading provider of healthcare services, HCA Healthcare.</p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.<br>
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Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.<br>
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Fertility and family building benefits through Progyny<br>
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Free counseling services and resources for emotional, physical and financial wellbeing<br>
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Family support, including adoption assistance, child and elder care resources and consumer discounts</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)</li><li>
Employee Stock Purchase Plan<br>
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Retirement readiness and rollover services and preferred banking partnerships<br>
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Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
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Colleague recognition program<br>
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Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)</li></ul><p><br>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p><br>
Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Patient Representative PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
Seeking a Patient Care Representative like you who provides expertise and to be a champion of patient care. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do.</p><h2 class="jobSectionHeader"><b>
What you will do in this role:</b></h2><ul><li>
Checks-in patients in a timely manner. Ensures all Web Check-in procedures are followed</li><li>
Answers phone calls to the clinic and provides information or refers questions to others as needed</li><li>
Verifies insurance timely and accurately</li><li>
Ensures the occupational client&rsquo;s preference card is followed and occupational procedures</li><li>
Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information</li><li>
Completes Daily Balance Checklist after each shift. Includes all forms of payment are accounted for and documented</li></ul><p></p><p>
The CareNow Urgent Care Clinic hours are Monday-Friday 8am-9pm, Saturdays 8am-8pm, and Sundays 8am-5pm. You must have the flexibility to work during those hours.</p><h2 class="jobSectionHeader"><b>
What Qualifications you will need:</b></h2><p>
</p><ul><li>1 year of clinical experience in a patient care setting is preferred</li><li>
Obtain BLS certification within 30 days of start required</li><li>
Strong customer service skills
</li><li>Ability to work with multiple computer programs</li></ul><p>
CareNow&reg; urgent care delivers quality, convenient, patient-centered urgent care with unparalleled service. In our more than 225 clinics, our physician-driven focus is centered on providing extensive resources and support to our dedicated clinical teams. We offer a wide range urgent care services for the entire family. CareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. Our more than 283,000 HCA colleagues are connected by a single purpose - to give patients healthier tomorrows. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you!</p><p>
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.<br>
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<p></p><p>&quot;Bricks and mortar do not make a hospital. People do.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Representative PRN opening. We review all applications. Qualified candidates will be contacted for interviews. <b>Unlock the possibilities and apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status</i></p></div>

Patient Representative PRN

Ensemble Health Partners

<div><div>Thank you for considering a career at Ensemble Health Partners!</div><div></div><div>
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.</div><div></div><div>
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!</div><div></div><div>
O.N.E Purpose:</div><ul><li><div>
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.</div></li><li><div>
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.</div></li><li><div>
Striving for Excellence: Execute at a high level by demonstrating our &ldquo;Best in KLAS&rdquo; Ensemble Difference Principles and consistently delivering outstanding results.</div></li></ul><div></div><div>
The Opportunity:</div><div></div><div>
ENTRY LEVEL CAREER OPPORTUNITY OFFERING:</div><ul><li>
Bonus Incentives</li><li>
Paid Certifications</li><li>
Tuition Reimbursement</li><li>
Comprehensive Benefits</li><li>
Career Advancement</li><li>
This position pays between $16.50 - $17.65/hr based on experience</li></ul><div></div><div>
This position is an onsite role at Mercy - Tiffin Hospital in Tiffin, OH</div><div></div><div>
Schedule: Full Time - 2nd Shift: 2PM - 10:30PM</div><div></div><div>
We are searching for the next Patient Access Specialist champion.<i> </i><i>This is an exciting role that is not a desk job, as you'll walk from room to room and push a 10-pound mobile computer station throughout the entire shift.</i></div><div></div><div>
This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.</div><div></div><div>
Job Responsibilities:</div><ul><li>
Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.</li><li>
Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.</li><li>
They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.</li><li>
Patient Access staff will be held accountable for point of service goals as assigned.</li><li>
Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.</li><li>
Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.</li><li>
The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness&rsquo;s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.</li><li>
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.</li><li>
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.</li></ul><div></div><div>
Experience We Love:</div><ul><li>
1+ years of customer service experience</li></ul><div>
Minimum Education:</div><ul><li>
High School Diploma/GED Required</li></ul><div>
Certifications:</div><ul><li>
CRCR Required within 6 months of hire (Company Paid)</li></ul><div></div><div>
Join an award-winning company</div><div></div><div>
Five-time winner of &ldquo;Best in KLAS&rdquo; 2020-2022, 2024-2025</div><div>
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024</div><div>
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024</div><div>
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024</div><div>
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023</div><div>
Energage Top Workplaces USA 2022-2024</div><div>
Fortune Media Best Workplaces in Healthcare 2024</div><div>
Monster Top Workplace for Remote Work 2024</div><div>
Great Place to Work certified 2023-2024</div><ul><li><div>
Innovation</div></li><li><div>
Work-Life Flexibility</div></li><li><div>
Leadership</div></li><li><div>
Purpose + Values</div></li></ul><div></div><div>
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:</div><ul><li>
Associate Benefits &ndash; We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.</li><li><div>
Our Culture &ndash; Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.</div></li><li><div>
Growth &ndash; We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.</div></li><li><div>
Recognition &ndash; We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.</div></li></ul><div></div><div>
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.</div><div></div><div>
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact <div>TA@ensemblehp.com</div>.</div><div></div><div>
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role&rsquo;s range.</div><div></div><div><div>
EEOC &ndash; Know Your Rights</div><br>
<div>FMLA Rights - English</div></div><div><div>
La FMLA Espa&ntilde;ol</div></div><div><div>
E-Verify Participating Employer</div> (English and Spanish)</div><div><div>
Know your Rights</div></div></div>

Patient Access Specialist

Aims Healthcare LLC

<p><b>Industry:</b> Healthcare / Medical Services<br/><b>Location:</b> Dubai, UAE</p><p><b>Position Summary</b></p><p>We are seeking a <b>compassionate, customer-focused Patient Relationship Executive</b> to join our team in Dubai. This role is critical to ensuring a seamless and supportive experience for patients &mdash; from initial contact and appointment scheduling to post-visit follow-ups.</p><p>The ideal candidate will have prior experience in hospitals, clinics, or diagnostic centers, with a strong background in <b>patient coordination, telesales</b>, or <b>healthcare customer service</b>. A high level of professionalism, empathy, and communication skills is essential, as the majority of interactions will be conducted over the phone.</p><p><b>Key Responsibilities</b></p><ul><li>Conduct <b>outbound calls</b> to confirm appointments, follow up with patients, and gather feedback</li><li>Handle <b>inbound inquiries</b> regarding services, doctors, procedures, and general clinic information</li><li>Provide clear, accurate, and empathetic explanations of <b>treatment options</b>, diagnostic services, and specialties</li><li>Accurately document all patient interactions using <b>healthcare CRM</b> or clinic management software</li><li>Coordinate closely with the medical and administrative teams to ensure smooth <b>appointment scheduling</b> and patient flow</li><li>Send appointment reminders and updates via <b>phone, SMS, or email</b></li></ul><p><b>Candidate RequirementsExperience</b></p><ul><li>Minimum <b>2 years</b> of experience in <b>telesales, patient coordination</b>, or <b>customer service</b></li><li>Healthcare industry experience (hospital, clinic, or diagnostic center) is <b>highly preferred</b></li></ul><p><b>Skills &amp; Attributes</b></p><ul><li>Excellent communication skills in <b>English</b> (fluency in regional languages is an advantage)</li><li>Strong interpersonal skills and the ability to address patient concerns with <b>empathy and professionalism</b></li><li>Highly <b>organized</b> and detail-oriented with the ability to <b>multitask</b> effectively in a busy environment</li><li>A <b>patient-first mindset</b> with a courteous and supportive approach</li></ul><p><b>Additional Details</b></p><ul><li><b>Work Experience:</b> 2+ years in healthcare telesales, coordination, or patient support</li><li><b>Shift:</b> 12-hour shifts (day shift or rotational, based on clinic schedule)</li><li><b>Joining:</b> Immediate joiners preferred</li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED4,500.00 per month</p><p>Application Question(s):</p><ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling both inbound and outbound patient calls?</li><li>Are you comfortable working 12-hour shifts (day or rotational based on clinic needs)?</li><li>Are you available on an immediate basis?</li><li>What is your level of fluency in English (spoken and written)?</li></ul>

Patient Relationship Executive (Healthcare or Hospital only)

Aveanna Healthcare

<div><div><p>Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time.
</p><p>At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun.</p><p><b>
Position Overview</b>
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The <i>Recurring Patient Care Representative</i> is responsible for ensuring the effective and efficient management of Aveanna Medical Solutions&rsquo; Patient Care department.</p><div>
The starting pay for our Recurring team is $17.00 per hour, with a $250 weekly stipend for additional in-office duties. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health coverage, Life Insurance and a few additional options!
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<b>Essential Job Functions</b><br>
<ul><li>Ensure all recurring is completed timely, minimizing delays in patient order delivery</li><li>Ensures work being performed meets internal and external compliance requirements</li><li>Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service</li><li>Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action</li></ul></div><p><b>
Additional responsibilities of this position may include;</b></p><ul><li>
Assist with office site visits and audits as necessary by the state of North Carolina and/or any government agency
</li><li>Oversight of minimal inventory and equipment as well as communicate when inventory levels are low</li><li>
Answering phones professionally, taking messages and resolving issues as necessary</li><li>
Maintaining a safe and clean office environment</li></ul><div><b>
Requirements</b><br>
<ul><li>High school graduate</li><li>Education or experience equivalent to a bachelor&rsquo;s degree in related field highly preferred</li><li>A minimum of 2 years proven experience in managing customer service or equivalent teams</li><li>Proficient in Microsoft suite of products including Outlook, Word and Excel</li></ul><br>
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Preferences</b><br>
<ul><li>Education or experience equivalent to a bachelor&rsquo;s degree in related field highly preferred</li><li>Experience in healthcare preferred; knowledge of insurances and respiratory care is a plus</li></ul><br>
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Other Skills/Abilities</b><br>
<ul><li>Must be able to adhere to confidentiality standards and professional boundaries at all times</li><li>Attention to detail</li><li>Time Management</li><li>Ability to remain calm and professional in stressful situations</li><li>Strong commitment to excellence</li><li>Quick-thinking and astute decision making skills</li><li>Effective problem-solving and conflict resolution</li><li>Excellent organization and communication skills</li></ul></div><div><b>
Physical Requirements</b><br>
<ul><li>Must be able to speak, write, read and understand English</li><li>Occasional lifting, carrying, pushing and pulling of 25 pounds</li><li>Prolonged walking, sitting, standing, bending, kneeling, reaching, twisting
</li><li>Must be able to sit and climb stairs</li><li>Must have visual and hearing acuity</li><li>Must have strong sense of smell and touch</li></ul></div><div><b>
Environment</b><br>
<ul><li>Performs duties in an office environment during agency operating hours</li><li>Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions</li></ul><br>
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Other Duties</b><br>
<ul><li>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</li></ul></div><p><i>
Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</i></p></div><p>
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.</p><p>
Notice for Job Applicants Residing in California</p></div>

Recurring Patient Care Representative (IN OFFICE)

Trusted Doctors

<p><b>Job Title:</b> Patient Relationship Executive<br/><b>Industry:</b> Healthcare / Medical Services<br/><b>Location:</b> Dubai</p><p><b>Position Overview:</b></p><p>We are seeking a compassionate and proactive <b>Patient Relationship Executive</b> to enhance the patient experience across all touchpoints, from appointment scheduling to post-visit follow-ups. The ideal candidate will have prior experience in hospitals, clinics, or diagnostic centers and a strong background in patient coordination, telesales, or healthcare customer service.</p><p>This role is central to ensuring effective communication with patients, primarily through phone interactions, while maintaining high standards of service and care.</p><p><b>Key Responsibilities:</b></p><ul><li>Conduct outbound calls for appointment confirmations, post-visit follow-ups, and feedback collection.</li><li>Handle inbound calls to address patient inquiries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Provide clear and empathetic information to patients about treatments, diagnostic services, and medical specialties offered.</li><li>Accurately document patient interactions and maintain records using hospital or clinic software systems.</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth appointment scheduling and patient flow.</li><li>Send appointment reminders, follow-ups, and relevant information via phone, SMS, or email.</li></ul><p><b>Candidate Profile:</b></p><p><b>Experience:</b></p><ul><li>Minimum of 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting.</li></ul><p><b>Skills &amp; Competencies:</b></p><ul><li>Excellent verbal and written communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal and problem-solving abilities.</li><li>A patient-centric, courteous, and empathetic approach.</li><li>Comfortable working in a high-volume, fast-paced environment with strong multitasking capabilities.</li></ul><p><b>Additional Information:</b></p><ul><li><b>Work Experience:</b> 2+ years in healthcare telesales or patient support</li><li><b>Shift:</b> 12-hour shifts (day or rotational, based on clinic operations)</li><li><b>Availability:</b> Immediate joiners preferred</li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED4,500.00 per month</p><p>Application Question(s):</p><ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling a high volume of phone calls and multitasking in a fast-paced environment?</li><li>What is your level of fluency in English (spoken and written)?</li><li>Are you willing to work 12-hour shifts (day or rotational)?</li><li>Are you available on an immediate basis?</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

Patient Relation Executive (Healthcare/ Hospital only)

MyDoctor Healthcare LLC

<p><b>Job Title:</b> Patient Relationship Executive<br/><b>Industry:</b> Healthcare / Medical Services<br/><b>Location:</b> Dubai</p><p><b>Position Summary:</b><br/>We are looking for a compassionate and service-oriented <b>Patient Relationship Executive</b> to join our team in Dubai. In this role, you will play a vital part in delivering a seamless and positive patient experience&mdash;from appointment scheduling to post-visit follow-ups. The ideal candidate will have prior experience in a hospital, clinic, or diagnostic center, with a background in patient coordination, telesales, or healthcare customer service.</p><p>You will serve as the primary point of contact for patients, handling both inbound and outbound communication while ensuring every interaction is handled with professionalism and empathy.</p><p><b>Key Responsibilities:</b></p><ul><li>Make outbound calls to confirm appointments, conduct follow-ups, and gather patient feedback</li><li>Handle inbound calls, addressing inquiries about services, doctors, procedures, and clinic protocols</li><li>Clearly explain treatments, diagnostic services, and medical specialties offered by the facility</li><li>Document all patient interactions accurately using clinic or hospital software systems</li><li>Coordinate with medical and administrative teams to streamline appointment scheduling and patient flow</li><li>Send appointment reminders, follow-up instructions, and other relevant communication via phone, SMS, or email</li></ul><p><b>Candidate Profile:</b></p><p><b>Experience:</b></p><ul><li>Minimum of 2 years in telesales, patient coordination, or customer service&mdash;preferably within a healthcare environment (clinic, hospital, or diagnostic center)</li></ul><p><b>Skills &amp; Competencies:</b></p><ul><li>Excellent verbal and written communication skills in English; knowledge of regional languages is a plus</li><li>Strong interpersonal and problem-solving skills</li><li>Courteous, empathetic, and patient-focused approach</li><li>Ability to work efficiently in a high-volume, fast-paced environment</li><li>Proficient in multitasking and managing time effectively</li></ul><p><b>Additional Information:</b></p><ul><li><b>Work Experience:</b> 2+ years in healthcare telesales or patient support</li><li><b>Shift:</b> 12-hour shifts (day or rotational, depending on clinic operations)</li><li><b>Availability:</b> Immediate joiners preferred</li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED4,500.00 per month</p><p>Application Question(s):</p><ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling a high volume of phone calls and multitasking in a fast-paced environment?</li><li>What is your level of fluency in English (spoken and written)?</li><li>Are you willing to work 12-hour shifts (day or rotational)?</li><li>Are you available on an immediate basis?</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

<p><b>About the Role</b></p><p>We are hiring a <b>Patient Relationship Executive</b> to join our dynamic team in Dubai. In this front-line role, you'll ensure every patient receives exceptional service&mdash;from the first call to post-visit follow-ups. Your ability to communicate with empathy, manage schedules efficiently, and handle patient concerns with care will be key to success.</p><p>If you have experience in hospitals, clinics, or diagnostic centers&mdash;and a background in telesales, patient coordination, or healthcare customer service&mdash;we&rsquo;d love to hear from you.</p><p><b>Responsibilities</b></p><ul><li>Make outbound calls to confirm appointments, follow up with patients, and collect feedback</li><li>Handle incoming queries about services, doctors, procedures, and clinic operations</li><li>Clearly communicate information about treatments, diagnostics, and specialties</li><li>Log all patient interactions accurately in the clinic&rsquo;s CRM or management system</li><li>Work closely with medical and admin teams to ensure seamless patient scheduling</li><li>Send reminders and updates via phone, SMS, or email</li></ul><p><b>What We&rsquo;re Looking For</b></p><p><b>Experience:</b></p><ul><li>At least 2 years in telesales, customer service, or patient coordination</li><li>Healthcare industry background (hospital, clinic, or diagnostic center) is highly preferred</li></ul><p><b>Skills &amp; Qualities:</b></p><ul><li>Strong communication skills in English (additional languages are a plus)</li><li>Empathetic, professional, and patient-focused approach</li><li>Ability to multitask and stay organized in a high-paced setting</li><li>Detail-oriented with a collaborative mindset</li></ul><p><b>Additional Details</b></p><ul><li><b>Work Schedule:</b> 12-hour shifts (day or rotational, depending on clinic needs)</li><li><b>Availability:</b> Immediate joiners preferred</li><li><b>Location:</b> Sharjah , UAE</li></ul><p>Job Type: Full-time</p><p>Pay: Up to AED3,500.00 per month</p><p>Application Question(s):</p><ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling both inbound and outbound patient calls?</li><li>Are you comfortable working 12-hour shifts (day or rotational based on clinic needs)?</li><li>Are you available on an immediate basis?</li><li>What is your level of fluency in English (spoken and written)?</li></ul><p>Location:</p><ul><li>Sharjah (Required)</li></ul>

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10000 healthcare customer service representative jobs NEAR_ME

Patient Representative PRN

Patient Access Specialist

Patient Relationship Executive (Healthcare or Hospital only)

Recurring Patient Care Representative (IN OFFICE)

Patient Relation Executive (Healthcare/ Hospital only)

Patient Relation Executive (Healthcare/ Hospital only)

Patient Relationship Executive (Healthcare or Hospital only)