healthcare customer support

VXI Global Solutions

<div><p>Job Description</p><div>
It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.
<br>
<br>
<b>Job Title </b>: Customer Service Associate - Healthcare
<br>
<br>
<b>Location </b>: Remote
<br>
<br>
<b>About Us </b>:
<br>
<br>
We are a leading specialty pharmacy dedicated to supporting patients with complex and chronic health conditions. Our mission is to elevate patient care through innovative solutions and compassionate support. Join us in making a tangible difference in patients' lives by delivering world-class customer service in a remote, dynamic environment.
<br>
<br>
<b>Role Overview </b>:
<br>
<br>
As a <b>Customer Service Associate, </b>you'll be the first point of contact for patients and prescribers, ensuring their needs are met with efficiency, professionalism, and empathy. This role is essential to building trust and delivering a seamless experience, enabling patients to access critical medications and services with ease.
<br>
<br>
<b>What You'll Do </b>:<br>
<br>
<br>
<ul><li>Provide top-tier support to patients and prescribers via inbound and outbound phone calls or web-based communication channels.</li><li>
Address a variety of inquiries, including:</li><li><ul><li>
Scheduling medication deliveries.</li></ul><br>
<ul><li>
Resolving billing, insurance, or account issues.</li></ul><br>
<ul><li>
Explaining patient benefits clearly and confidently.</li></ul><br>
<ul><li>
Tracking and updating order statuses.</li></ul></li></ul><br>
<ul><li>
Collaborate with internal expert teams to deliver fast, effective resolutions to patient concerns.</li><li>
Handle a high volume of daily interactions (30-50 calls per day) with accuracy and compassion.</li><li>
Learn and master systems and procedures through a comprehensive paid training program.</li><li>
Meet key performance metrics, including productivity, quality, and patient satisfaction goals.</li><li>
Maintain professionalism and adaptability in a fast-paced virtual environment.</li></ul><br>
<b>
What We're Looking For </b>:<br>
<br>
<br>
<ul><li><b>Education </b>: High school diploma or equivalent required.</li></ul><ul><li><b><br>
Experience </b>: 2+ years in customer service (call center experience is a plus).</li></ul><ul><li><b><br>
Technical Skills </b>: Proficiency in Microsoft Office Suite; ability to navigate and manage multiple systems simultaneously.</li></ul><ul><li><b><br>
Communication </b>: Exceptional verbal and written communication skills; ability to convey information with clarity and empathy.</li></ul><ul><li><b><br>
Soft Skills </b>:<br>
<br>
<br>
<ul><li>Strong organizational and time-management abilities.</li></ul><br>
<ul><li>
A proactive, solutions-oriented mindset.</li></ul><br>
<ul><li>
Ability to adapt to diverse patient needs with professionalism.</li></ul><br>
<b>
Work Environment </b>:<br>
<br>
<br>
<ul><li>Reliable internet connectivity and a dedicated, distraction-free workspace.</li></ul><br>
<ul><li>
Availability to work within Contact Center hours</li></ul></li></ul><ul><li><b><br>
Commitment </b>: Attendance is critical-100% participation during the first 90 days of training is required .<br>
</li></ul><br>
<br>
<b>Why Join Us?<br>
</b><br>
<br>
<ul><li><b>Purpose-Driven Work </b>: Be part of a mission that transforms healthcare and improves patient outcomes.</li><li><b>
Career Growth </b>: Access training, mentorship, and advancement opportunities to grow your career within a supportive organization.</li><li><b>
Comprehensive Benefits </b>: Enjoy competitive pay, robust benefits, and wellness programs tailored to support you and your family.</li><li><b>
Inclusive Culture </b>: Thrive in a diverse, collaborative, and inclusive work environment where your contributions are valued.</li><li><b>
Flexibility </b>: Work from the comfort of your home while making a difference for patients across the country.</li></ul><br>
<b>
Success Factors for Working from Home</b><br>
<br>
To thrive in this remote role, you'll need:<br>
<ul><li><b>
Private Workspace:</b> A dedicated, quiet workspace with a door that closes, free from ambient noise.</li><li><b>
Ergonomics</b>: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.</li><li><b>
Reliable Internet Connection</b>: Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream.</li><li><b>
Quiet, Distraction-Free Workspace</b>: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.</li><li><b>
Tech-Savvy</b>: Comfort with technology and ability to learn new systems quickly.</li><li><b>
Self-motivation &amp; Independence</b>: Ability to stay productive and manage your time effectively in a remote environment.</li><li><b>
Communication Skills</b>: Strong verbal and written communication skills, especially in a virtual setting.</li><li><b>
Adaptability</b>: Ability to adapt to changing technologies and procedures while working remotely.</li></ul><br>
<b>
Compensation &amp; Perks</b><br>
<ul><li><b>
Hourly Pay</b>: $17.00 per hour</li><li><b>
Company-Provided Equipment:</b> All necessary equipment will be provided.</li><li><b>
Comprehensive Benefits</b>: Full health insurance package including medical, dental, and vision coverage.</li><li><b>
Cell Phone Benefits</b>: $25/month per line for unlimited phone, text, and data (restrictions may apply).</li><li><b>
Generous Referral Program</b>: Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts.</li><li><b>
Comprehensive Training</b>: Paid training to ensure you are fully prepared for success.</li><li><b>
Career Growth</b>: Opportunities for career advancement and professional development within a leading healthcare provider.</li><li><b>
Work-from-Home Convenience</b>: Save time, and money, and reduce your environmental footprint.</li><li><b>
Inclusive Culture</b>: We are an Equal Opportunity Employer, including individuals with disabilities and veterans.</li></ul><br>
<b>
What Success Looks Like </b>:
<br>
<br>
In this role, success means consistently delivering exceptional customer service, meeting performance metrics, and embodying our values of empathy, integrity, and excellence. You'll take pride in knowing your work directly supports patients in managing their health and well-being.
<br>
<br>
<b>Ready to Make an Impact?
</b><br>
<br>
Embark on a rewarding journey and join a team dedicated to delivering compassionate care and innovative solutions. Take the first step toward an exciting career in healthcare by <b>applying now </b>!
<br>
<br>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Customer Service Associate (Healthcare)</div><div>
Req Id: R26_00414_6</div><div>
Posted At: Mon Mar 16 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
<br><div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Ohio, United States</div></div></div>

US Virtual - Customer Service Associate (Healthcare)

Physicians Revenue Group

<p><b>Tekboox</b>, a US-based IT company, is urgently looking to hire a <b>Customer Support Executive</b>(US Health Market)</p><p><b>Responsibilities:</b></p><ul><li>Provide exceptional customer support for healthcare clients.</li><li>Handle patient scheduling for US-based doctors, including appointments, follow-ups, and reminders.</li><li>Manage prior authorization requests by coordinating with insurance providers and verifying required documentation.</li><li>Respond promptly to patient inquiries via phone, email, and chat while maintaining high service standards.</li><li>Possess working knowledge of insurance providers and their plans.</li><li>Be familiar with EMR/EHR platforms and medical billing systems.</li><li>Demonstrate strong communication, problem-solving, and customer service skills.</li></ul><p><b>Requirements:</b></p><ul><li>Up to 2 years of professional experience.(Freshers with good communication can also apply)</li><li>Excellent English communication skills (spoken and written).</li><li>Candidates with an O/A Levels background or IELTS certification will be preferred</li></ul><p><b>Job Location &amp; Timing:</b></p><ul><li><b>Location:</b> DHA Phase 3, Y Block, Lahore</li><li><b>Shift:</b> Night Shift (6:00 PM to 3:00 AM)</li><li><b>Work Mode:</b> Onsite, 5 days a week</li></ul><p><b>How to Apply:</b></p><p>Interested candidates may send their resumes to: <b>saddam.hussain@tekboox.com</b></p><p>Job Type: Full-time</p><p>Pay: Rs70,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Customer Support Executive

<div><p>Job Description</p><div>
It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.
<br>
<br>
<b>Job Title </b>: Customer Service Associate - Healthcare
<br>
<br>
<b>Location </b>: Remote
<br>
<br>
<b>About Us </b>:
<br>
<br>
We are a leading specialty pharmacy dedicated to supporting patients with complex and chronic health conditions. Our mission is to elevate patient care through innovative solutions and compassionate support. Join us in making a tangible difference in patients' lives by delivering world-class customer service in a remote, dynamic environment.
<br>
<br>
<b>Role Overview </b>:
<br>
<br>
As a <b>Customer Service Associate, </b>you'll be the first point of contact for patients and prescribers, ensuring their needs are met with efficiency, professionalism, and empathy. This role is essential to building trust and delivering a seamless experience, enabling patients to access critical medications and services with ease.
<br>
<br>
<b>What You'll Do </b>:<br>
<br>
<br>
<ul><li>Provide top-tier support to patients and prescribers via inbound and outbound phone calls or web-based communication channels.</li><li>
Address a variety of inquiries, including:</li><li><ul><li>
Scheduling medication deliveries.</li></ul><br>
<ul><li>
Resolving billing, insurance, or account issues.</li></ul><br>
<ul><li>
Explaining patient benefits clearly and confidently.</li></ul><br>
<ul><li>
Tracking and updating order statuses.</li></ul></li></ul><br>
<ul><li>
Collaborate with internal expert teams to deliver fast, effective resolutions to patient concerns.</li><li>
Handle a high volume of daily interactions (30-50 calls per day) with accuracy and compassion.</li><li>
Learn and master systems and procedures through a comprehensive paid training program.</li><li>
Meet key performance metrics, including productivity, quality, and patient satisfaction goals.</li><li>
Maintain professionalism and adaptability in a fast-paced virtual environment.</li></ul><br>
<b>
What We're Looking For </b>:<br>
<br>
<br>
<ul><li><b>Education </b>: High school diploma or equivalent required.</li></ul><ul><li><b><br>
Experience </b>: 2+ years in customer service (call center experience is a plus).</li></ul><ul><li><b><br>
Technical Skills </b>: Proficiency in Microsoft Office Suite; ability to navigate and manage multiple systems simultaneously.</li></ul><ul><li><b><br>
Communication </b>: Exceptional verbal and written communication skills; ability to convey information with clarity and empathy.</li></ul><ul><li><b><br>
Soft Skills </b>:<br>
<br>
<br>
<ul><li>Strong organizational and time-management abilities.</li></ul><br>
<ul><li>
A proactive, solutions-oriented mindset.</li></ul><br>
<ul><li>
Ability to adapt to diverse patient needs with professionalism.</li></ul><br>
<b>
Work Environment </b>:<br>
<br>
<br>
<ul><li>Reliable internet connectivity and a dedicated, distraction-free workspace.</li></ul><br>
<ul><li>
Availability to work within Contact Center hours</li></ul></li></ul><ul><li><b><br>
Commitment </b>: Attendance is critical-100% participation during the first 90 days of training is required .<br>
</li></ul><br>
<br>
<b>Why Join Us?<br>
</b><br>
<br>
<ul><li><b>Purpose-Driven Work </b>: Be part of a mission that transforms healthcare and improves patient outcomes.</li><li><b>
Career Growth </b>: Access training, mentorship, and advancement opportunities to grow your career within a supportive organization.</li><li><b>
Comprehensive Benefits </b>: Enjoy competitive pay, robust benefits, and wellness programs tailored to support you and your family.</li><li><b>
Inclusive Culture </b>: Thrive in a diverse, collaborative, and inclusive work environment where your contributions are valued.</li><li><b>
Flexibility </b>: Work from the comfort of your home while making a difference for patients across the country.</li></ul><br>
<b>
Success Factors for Working from Home</b><br>
<br>
To thrive in this remote role, you'll need:<br>
<ul><li><b>
Private Workspace:</b> A dedicated, quiet workspace with a door that closes, free from ambient noise.</li><li><b>
Ergonomics</b>: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.</li><li><b>
Reliable Internet Connection</b>: Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream.</li><li><b>
Quiet, Distraction-Free Workspace</b>: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.</li><li><b>
Tech-Savvy</b>: Comfort with technology and ability to learn new systems quickly.</li><li><b>
Self-motivation &amp; Independence</b>: Ability to stay productive and manage your time effectively in a remote environment.</li><li><b>
Communication Skills</b>: Strong verbal and written communication skills, especially in a virtual setting.</li><li><b>
Adaptability</b>: Ability to adapt to changing technologies and procedures while working remotely.</li></ul><br>
<b>
Compensation &amp; Perks</b><br>
<ul><li><b>
Hourly Pay</b>: $17.00 per hour</li><li><b>
Company-Provided Equipment:</b> All necessary equipment will be provided.</li><li><b>
Comprehensive Benefits</b>: Full health insurance package including medical, dental, and vision coverage.</li><li><b>
Cell Phone Benefits</b>: $25/month per line for unlimited phone, text, and data (restrictions may apply).</li><li><b>
Generous Referral Program</b>: Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts.</li><li><b>
Comprehensive Training</b>: Paid training to ensure you are fully prepared for success.</li><li><b>
Career Growth</b>: Opportunities for career advancement and professional development within a leading healthcare provider.</li><li><b>
Work-from-Home Convenience</b>: Save time, and money, and reduce your environmental footprint.</li><li><b>
Inclusive Culture</b>: We are an Equal Opportunity Employer, including individuals with disabilities and veterans.</li></ul><br>
<b>
What Success Looks Like </b>:
<br>
<br>
In this role, success means consistently delivering exceptional customer service, meeting performance metrics, and embodying our values of empathy, integrity, and excellence. You'll take pride in knowing your work directly supports patients in managing their health and well-being.
<br>
<br>
<b>Ready to Make an Impact?
</b><br>
<br>
Embark on a rewarding journey and join a team dedicated to delivering compassionate care and innovative solutions. Take the first step toward an exciting career in healthcare by <b>applying now </b>!
<br>
<br>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Customer Service Associate (Healthcare)</div><div>
Req Id: R26_00414_18</div><div>
Posted At: Mon Mar 16 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
<br><div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Louisiana, United States</div></div></div>

<div><p>Job Description</p><div>
It's fun to work in a company where people truly BELIEVE in what they are doing!<br>
<br>
We're committed to bringing passion and customer focus to the business.
<br>
<br>
<b>Job Title </b>: Customer Service Associate - Healthcare
<br>
<br>
<b>Location </b>: Remote
<br>
<br>
<b>About Us </b>:
<br>
<br>
We are a leading specialty pharmacy dedicated to supporting patients with complex and chronic health conditions. Our mission is to elevate patient care through innovative solutions and compassionate support. Join us in making a tangible difference in patients' lives by delivering world-class customer service in a remote, dynamic environment.
<br>
<br>
<b>Role Overview </b>:
<br>
<br>
As a <b>Customer Service Associate, </b>you'll be the first point of contact for patients and prescribers, ensuring their needs are met with efficiency, professionalism, and empathy. This role is essential to building trust and delivering a seamless experience, enabling patients to access critical medications and services with ease.
<br>
<br>
<b>What You'll Do </b>:<br>
<br>
<br>
<ul><li>Provide top-tier support to patients and prescribers via inbound and outbound phone calls or web-based communication channels.</li><li>
Address a variety of inquiries, including:</li><li><ul><li>
Scheduling medication deliveries.</li></ul><br>
<ul><li>
Resolving billing, insurance, or account issues.</li></ul><br>
<ul><li>
Explaining patient benefits clearly and confidently.</li></ul><br>
<ul><li>
Tracking and updating order statuses.</li></ul></li></ul><br>
<ul><li>
Collaborate with internal expert teams to deliver fast, effective resolutions to patient concerns.</li><li>
Handle a high volume of daily interactions (30-50 calls per day) with accuracy and compassion.</li><li>
Learn and master systems and procedures through a comprehensive paid training program.</li><li>
Meet key performance metrics, including productivity, quality, and patient satisfaction goals.</li><li>
Maintain professionalism and adaptability in a fast-paced virtual environment.</li></ul><br>
<b>
What We're Looking For </b>:<br>
<br>
<br>
<ul><li><b>Education </b>: High school diploma or equivalent required.</li></ul><ul><li><b><br>
Experience </b>: 2+ years in customer service (call center experience is a plus).</li></ul><ul><li><b><br>
Technical Skills </b>: Proficiency in Microsoft Office Suite; ability to navigate and manage multiple systems simultaneously.</li></ul><ul><li><b><br>
Communication </b>: Exceptional verbal and written communication skills; ability to convey information with clarity and empathy.</li></ul><ul><li><b><br>
Soft Skills </b>:<br>
<br>
<br>
<ul><li>Strong organizational and time-management abilities.</li></ul><br>
<ul><li>
A proactive, solutions-oriented mindset.</li></ul><br>
<ul><li>
Ability to adapt to diverse patient needs with professionalism.</li></ul><br>
<b>
Work Environment </b>:<br>
<br>
<br>
<ul><li>Reliable internet connectivity and a dedicated, distraction-free workspace.</li></ul><br>
<ul><li>
Availability to work within Contact Center hours</li></ul></li></ul><ul><li><b><br>
Commitment </b>: Attendance is critical-100% participation during the first 90 days of training is required .<br>
</li></ul><br>
<br>
<b>Why Join Us?<br>
</b><br>
<br>
<ul><li><b>Purpose-Driven Work </b>: Be part of a mission that transforms healthcare and improves patient outcomes.</li><li><b>
Career Growth </b>: Access training, mentorship, and advancement opportunities to grow your career within a supportive organization.</li><li><b>
Comprehensive Benefits </b>: Enjoy competitive pay, robust benefits, and wellness programs tailored to support you and your family.</li><li><b>
Inclusive Culture </b>: Thrive in a diverse, collaborative, and inclusive work environment where your contributions are valued.</li><li><b>
Flexibility </b>: Work from the comfort of your home while making a difference for patients across the country.</li></ul><br>
<b>
Success Factors for Working from Home</b><br>
<br>
To thrive in this remote role, you'll need:<br>
<ul><li><b>
Private Workspace:</b> A dedicated, quiet workspace with a door that closes, free from ambient noise.</li><li><b>
Ergonomics</b>: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.</li><li><b>
Reliable Internet Connection</b>: Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream.</li><li><b>
Quiet, Distraction-Free Workspace</b>: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.</li><li><b>
Tech-Savvy</b>: Comfort with technology and ability to learn new systems quickly.</li><li><b>
Self-motivation &amp; Independence</b>: Ability to stay productive and manage your time effectively in a remote environment.</li><li><b>
Communication Skills</b>: Strong verbal and written communication skills, especially in a virtual setting.</li><li><b>
Adaptability</b>: Ability to adapt to changing technologies and procedures while working remotely.</li></ul><br>
<b>
Compensation &amp; Perks</b><br>
<ul><li><b>
Hourly Pay</b>: $17.00 per hour</li><li><b>
Company-Provided Equipment:</b> All necessary equipment will be provided.</li><li><b>
Comprehensive Benefits</b>: Full health insurance package including medical, dental, and vision coverage.</li><li><b>
Cell Phone Benefits</b>: $25/month per line for unlimited phone, text, and data (restrictions may apply).</li><li><b>
Generous Referral Program</b>: Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts.</li><li><b>
Comprehensive Training</b>: Paid training to ensure you are fully prepared for success.</li><li><b>
Career Growth</b>: Opportunities for career advancement and professional development within a leading healthcare provider.</li><li><b>
Work-from-Home Convenience</b>: Save time, and money, and reduce your environmental footprint.</li><li><b>
Inclusive Culture</b>: We are an Equal Opportunity Employer, including individuals with disabilities and veterans.</li></ul><br>
<b>
What Success Looks Like </b>:
<br>
<br>
In this role, success means consistently delivering exceptional customer service, meeting performance metrics, and embodying our values of empathy, integrity, and excellence. You'll take pride in knowing your work directly supports patients in managing their health and well-being.
<br>
<br>
<b>Ready to Make an Impact?
</b><br>
<br>
Embark on a rewarding journey and join a team dedicated to delivering compassionate care and innovative solutions. Take the first step toward an exciting career in healthcare by <b>applying now </b>!
<br>
<br>
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!</div><div><div>
Original Title: US Virtual - Customer Service Associate (Healthcare)</div><div>
Req Id: R26_00414_7</div><div>
Posted At: Tue Mar 17 2026 00:00:00 GMT+0000 (Coordinated Universal Time)</div></div></div>
<br><div></div><div><div><div>Customer Service</div></div><div></div><div><div>
Full Time</div></div><div></div><div><div>
Kansas, United States</div></div></div>

Carenet Health

<div>Overview:
<div><b>
Carenet Health is not authorized to hire in certain states due to internal business considerations: CA, CO, NY, NJ, NV, OR, WA, MD, RI, WV, AK, HI, CT, DE, VT, or Puerto Rico</b></div><div></div><div><br>
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!</div><div></div><div><br>
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?</div><br>
<div></div>
Responsibilities:
<div><b>
Some of what you will be doing:</b></div><ul><li>
Take inbound calls from patients, providers and members</li><li>
Help manage calls for patients that may be sick, in an emergent situations or more</li><li>
Support members with their insurance needs, questions or concerns</li><li>
Help members understand how to use their health insurance, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations</li><li>
Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice</li><li>
Answer inquiries on benefit claims, appeals, and authorizations</li><li>
The best part, you will be making a difference in someone&rsquo;s life!</li></ul><div><b>
How to thrive when working at home:</b></div><ul><li><b>
Safety</b></li><li><ul><li>
Choose a consistent work area/office</li><li>
Make your area physically safe</li><li>
Stay organized</li><li>
Personalize your desk!</li></ul></li><li><b>
Security</b></li><li><ul><li>
Privacy matters</li><li>
Keep it quiet - remember, we are dealing with patients!</li><li>
Protect your computer</li></ul></li><li><b>
Support</b></li><li><ul><li>
Communicate</li><li>
We coach and focus on your performance</li><li>
Quality matters</li></ul></li><li><b>
Success</b></li><li><ul><li>
Get ready for work!</li><li>
Prepare yourself mentally</li><li>
Use your resources</li><li>
On your break, get outside once in a while</li></ul></li></ul><div><b>
Why Carenet?</b></div><div>
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare <i>better for all.</i></div>
Qualifications:
<div><b>
We want you to be successful, so these are some of the qualifications required:</b></div><br>
<div></div><ul><li>
High School Diploma or General Education Degree (GED) required - will be verified during background check</li><li>
Healthcare experience required i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar</li><li>
Strong computer experience (data entry, screen navigation, keyboarding),</li><li>
Experience with Microsoft Outlook (email) and Word</li><li>
Excellent customer service skills</li><li>
Excellent oral and written communication skills</li><li>
Excellent demonstration of caring, empathy and compassion</li><li>
Able to work mid-day and nights with alternating OFF</li><li>
Able to provide 2 monitors 22 inch each with HDMI and Display ports</li></ul><div></div><div><b><br>
Compensation &amp; Benefits</b></div><div></div><div><br>
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the <b>Patient Care Coordinator role</b> is <b>$15.00 </b>per hour.</div><div>
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.</div><div></div><div><b><br>
Additional Information</b></div><div></div><div><br>
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.</div><div></div><div><i><br>
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.</i></div><div></div><div><b><br>
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.</b></div><div></div><div><br>
Req no: 5196</div><div></div><div><br>
#INDNONC</div></div><div></div>

Patient Care Coordinator | $15/hour | 4/9/26

Psychiatry of Texas

<p><b>We&rsquo;re Hiring: Customer Support Representative (Karachi, Onsite &ndash; Pakistan)</b></p><p><b>PsychPlus</b> is looking for a <b>Customer Support Representative</b> to join our growing team. We are seeking someone with excellent communication skills and a strong understanding of <b>medical billing</b>, preferably within the <b>mental health specialty</b>, to support our patients and ensure a smooth service experience.</p><p><b>Location:</b> Karachi, Onsite (Pakistan)<br/><b>Salary:</b> PKR 100,000 &ndash; 120,000 per month<br/><b>Shift:</b> US Time Zone</p><p><b>Key Responsibilities</b></p><ul><li>Handle patient calls and voicemails professionally and respond in a timely manner</li><li>Assist patients with billing inquiries and payment-related questions</li><li>Provide clear explanations regarding mental health billing and insurance processes</li><li>Document and manage interactions accurately within the billing system</li><li>Collaborate with internal teams to ensure efficient resolution of patient concerns</li></ul><p><b>Requirements</b></p><ul><li>Excellent English communication skills (verbal &amp; written)</li><li>Understanding of medical billing (experience in mental health billing is highly preferred)</li><li>Experience handling patient calls or voicemails in a healthcare setting</li><li>Familiarity with Collaborate MD (CMD) billing software is a strong plus</li><li>Ability to work remotely in a fast-paced, patient-focused environment</li></ul><p>Pay: Rs100,000.00 - Rs120,000.00 per hour</p><p>Application Question(s):</p><ul><li>Do you have experience working on Billing software? Mention billing softwares you have used.</li><li>Do you have patient calling experience?</li><li>Are you able to work onsite from our Karachi Office? (Azaad Trade Center, Gulshan-e-Iqbal)</li><li>What are your salary expectations?</li><li>How soon can you join us?</li></ul><p>Work Location: In person</p>

Patient Billing Support Coordinator

Key Family of Companies

<div>Senior Connection is looking for a customer‑focused Medicare Retention Specialist to support our existing clients, help them evaluate their Medicare coverage, and ensure they continue to receive exceptional service year after year. This rewarding role helps keep our clients informed, engaged, and confident in their healthcare decisions. A valid Indiana Life and Health license is required. This full-time position is based in our Evansville, IN office and includes a full benefits package along with commission and bonus opportunities.<br>
<b>Position Summary:</b> The <b><i>Medicare Retention Specialist</i></b> is responsible for supporting and retaining existing Medicare clients by delivering exceptional service, conducting ongoing plan reviews, and proactively identifying opportunities to improve client coverage satisfaction. The specialist assists clients with evaluating Medicare Advantage, Supplement, and Prescription Drug Plan (PDP) options and facilitates applications for new coverage when appropriate.<h2 class="jobSectionHeader"><b>
What You'll Do:</b></h2><ul><li>
Build relationships with existing Medicare clients through ongoing outreach and exceptional service.</li><li>
Review clients' current Medicare plans and help them evaluate new or alternative coverage options.</li><li>
Assist clients with Prescription Drug Plan (PDP) reviews and annual plan updates.</li><li>
Support clients through enrollment processes during AEP, OEP, and Special Enrollment Periods.</li><li>
Track and report key retention metrics and client engagement activities.</li><li>
Identify potential retention risks and share insights with leadership.</li><li>
Partner with sales agents by managing client service needs so they can focus on new business.</li></ul><h2 class="jobSectionHeader"><b>
A Day in the Life:</b></h2><p>
Each day you'll connect with current clients-by phone, email, or scheduled appointments-to review their coverage, answer questions, and help them feel supported. You'll complete plan reviews, document interactions in our systems, and work closely with the sales team to ensure clients receive the ongoing care and attention they deserve. It's a role where relationship‑building, problem‑solving, and making someone's day all come standard.</p><h2 class="jobSectionHeader"><b>
What Success Looks Like:</b></h2><ul><li>
High Client Satisfaction: Clients feel supported, informed, and valued, resulting in strong satisfaction scores and positive feedback.</li><li>
Improved Retention Rates: A measurable increase in the percentage of clients renewing or maintaining their Medicare plans year over year.</li><li>
Proactive Engagement: Consistent and timely outreach to all assigned clients, including completion of annual plan reviews and drug plan assessments.</li><li>
Effective Issue Resolution: Client concerns and coverage questions are addressed quickly and accurately.</li><li>
Strong Collaboration: Sales agents experience reduced administrative load, allowing them to remain focused on new business, while the retention specialist ensures existing clients receive exceptional service.</li></ul><h2 class="jobSectionHeader"><b>
About Senior Connection</b></h2><p>
For more than <b>35 years</b>, Senior Connection has proudly served Medicare beneficiaries throughout the Evansville community and around the country. We are a locally rooted agency built on trust, personal relationships, and a commitment to helping clients navigate their healthcare choices with confidence. Our team is dedicated to providing knowledgeable guidance and friendly, reliable support-because to us, our clients are family.</p><p>
Learn More: https://seniorconnectionbenefits.com/</p></div>

Medicare Retention Specialist

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Patient Care Coordinator | $15/hour | 4/9/26

Patient Billing Support Coordinator

Medicare Retention Specialist