healthcare intake coordinator

Care Options For Kids

<div>Care Options for Kids connects leading pediatric specialists with families to provide best-in-class pediatric nursing, therapy, and school-based services. We seamlessly integrate into children&rsquo;s lives by bringing individualized care to children where they live, work, and play. 
 
Our pediatric specialists are committed to providing high-quality pediatric services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by providing the support and resources necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance. 
 
The primary responsibility of the Patient Access Intake Coordinator is to provide exceptional customer service while performing all assigned duties, essential and non-essential. Key job functions include but are not limited to: Entering all referral types into EHR (and other systems as required), assigning referrals to Scheduling queues, completing Medicaid/MCO insurance verification, and entering into EHR for referrals entered. A successful Patient Access Intake Coordinator provides exceptional external and internal customer service. In addition to high individual performance, a Patient Access Intake Coordinator is expected to support peers and lead best practices, process improvement, and continuous enhancements of all Patient Access functions. Ongoing collaboration among team members and with the Manager/Director of Patient Access is required to ensure optimal operating effectiveness. 
Reports To:
<ul><li>Manager of Patient Access</li>
</ul>Essential Job Functions Include, but are not Limited to:
<ul><li>Answer incoming phone calls to Intake line.
</li><li>Enter referrals into EHR (and other systems as required).
</li><li>Contact families with non-contracted insurance to discuss potential financial liability.
</li><li>Assign referrals to Scheduling queues.
</li><li>Complete Medicaid/MCO insurance verification for referrals entered.
</li><li>Meet documentation and communication standards.
</li><li>Enter and maintain accurate information and communication notes in electronic medical record (EHR) and maintain confidentiality with protected health information (PHI).
</li><li>Provide excellent customer service, communicating in a positive and effective manner with families, referral partners, physicians, and clinicians, via phone and email.
</li><li>Support process improvement for all Patient Access functions.
</li><li>Adhere to online presence and communication expectations when working remotely.
</li><li>Other duties as assigned.
</li></ul> 
Education/Licenses/Certifications:
<ul><li>High school diploma or equivalent required.</li>
<li>Bachelors degree or technical school preferred.</li>
<li>Two years of healthcare experience preferred.</li>
</ul>Experience/Requirements:
<ul><li>The ability to think critically and make educated and thoughtful decisions with minimal supervision.</li>
<li>Ability to transform big-picture concepts into concrete operational actions to improve the patient experience, quality of care, and the referral/staffing process.</li>
<li>Ability to effectively present information to clients, employees, families, and referral partners.</li>
<li>Ability to identify and work through complex problems.</li>
<li>The ability to communicate well with clients, family members, and coworkers.
</li><li>Ability to establish and maintain effective working relationships with fellow employees, the public, and supervisors.</li>
<li>Ability to successfully function in a fast-paced, service-oriented environment.</li>
<li>Bilingual in Spanish.</li>
</ul>What We Offer:
<ul><li>A supportive and collaborative work environment.</li>
<li>Opportunities for professional growth and development.</li>
<li>Comprehensive benefits package, including health, dental, and vision insurance.</li>
<li>A chance to make a meaningful impact in the lives of children and families.</li>
</ul>Hourly Wage: 
$16.00 - $19.00/hour 
 
*Compensation dependent on experience. 
 
Location: Full-time, office based role in Dallas, TX 
 
If you are the best at what you do, and are ready to work with an innovative, positive and supportive organization, please contact us today. 
 
Care Options For Kids is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere. 
 
<ul><li>Restrictions Apply</li></ul></div>

Patient Access Intake Coordinator - Bilingual

Valley Vital Care

Valley Vital Care is an infusion pharmacy located in Waynesboro, VA. We service all of Virginia and West Virginia. We have locations in Winchester, Strasburg, Richmond, Waynesboro, Lynchburg and Roanoke Virginia as well as Charleston, WV. We provide IV therapies to patients in our pharmacy suites as well in the patient's home. Therapies include biologic therapy for chronic conditions, long and short-term antibiotic therapies for self-administration, TPN and enteral feedings.We are seeking a dedicated and detail-oriented Acute Intake Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient intake processes, ensuring that all necessary information is collected accurately and efficiently. This position requires strong communication skills, a solid understanding of health information management, and the ability to work collaboratively within a medical office environment. Experience in benefit investigation, authorizations and health insurances preferred.Responsibilities<ul><li>The Acute Intake Coordinator role is a full-time position responsible for coordinating the discharge plan for new patients entering the pharmacy&rsquo;s care. This position will incorporate working with healthcare providers, our internal pharmacy team and patients to ensure a seamless transition of care.</li><li>Communicating with hospitals, doctor's offices and referral sources to generate a plan of care for patients.</li><li>Collect and verify patient information, including personal details, medical history, and insurance information.</li><li>Ensure accurate data entry into the electronic health record (EHR) system, maintaining confidentiality and compliance with HIPAA regulations.</li><li>Assist with insurance verification processes to confirm coverage and benefits for patients.</li><li>Conduct comprehensive benefit investigation for new patient referrals and evaluate pharmacy benefit plans and medical benefit plans to help determine out of pocket expenses for patients.</li><li>Communicate effectively with patients regarding their discharge planning and out-of-pocket costs.</li></ul>Experience<ul><li>Previous experience in an intake role is highly preferred.</li><li>An active Pharmacy Technician License is required.</li><li>Familiarity with health information management practices and medical terminology is essential.</li><li>Knowledge of insurance verification processes and hospital operations is highly valued.</li><li>Proficiency in typing and data entry skills to ensure accurate documentation of patient information.</li></ul>If you are passionate about providing exceptional patient care, are a team player and have the skills necessary for this role, we encourage you to apply for the Acute Intake Coordinator position today!Job Type: Full-timePay: $22.00 - $26.00 per hourExpected hours: 40.0 per weekBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul>License/Certification:<ul><li>Pharmacy Technician License (Required)</li></ul>Work Location: Hybrid remote in Waynesboro, VA 22980

Acute Intake Coordinator-Valley Vital Care Infusion Pharmacy

Vertus HealthCare

<div>
 We are seeking a friendly, empathetic, and detail-oriented Clinical Intake/Scheduler to join our team at Vertus HealthCare. We are a leading home care agency servicing Palm Beach, Okeechobee, Vero, Indian River and Port St. Lucie.
 
 
 The Clinical Intake/Scheduler is responsible for the overall coordination of the Home Health Agency referrals under the direct supervision of the Director of Nursing/ Clinical Manager. The Intake Coordinator is a resource person for referral sources and works closely with other members of the team to ensure adequate coordination and transition occurs to home health. The Intake Coordinator
 
 MUST
 
 have extensive knowledge of the regulatory guidelines governing home health admissions.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Receive referrals from physicians, facilities and staff and enter the referrals in the EMR.
 </li>
 <li>
 Ensure all demographic information is accurate on the referral form based on eligibility (Medicare and non-Medicare requirements).
 </li>
 <li>
 Enter non-admitted information into Alora Plus (Software) with details in coordination notes if no visit was made. Communicates non-admitted status to referral sources and/or Sales Managers along with the reason for non-admission.
 </li>
 <li>
 May be required to perform patient visits and /or participate in on-call rotation.
 </li>
 <li>
 Function as staff nurse PRN if applicable.
 
 
 
 </li>
 </ul>
 
 Administrative:
 
 
 
 <ul>
 <li>
 Follow up on automated eligibility alerts.
 </li>
 <li>
 Communicate with the Billing Manager if the insurance carrier is not Medicare to ensure verification of benefits occurs. Communicates benefit information with referral source as necessary.
 </li>
 <li>
 Scans referral paperwork timely to ensure that it is made available to field staff. Communicates acceptance of referrals clearly with referral sources.
 
 
 
 </li>
 </ul>
 
 Required Experience/Skills:
 
 
 
 <ul>
 <li>
 Graduate of an approved school of professional nursing, LVN / LPN or RN and licensed in the state in FL.
 </li>
 <li>
 Must possess a minimum of two years&rsquo; experience in the health care industry and one year&rsquo;s experience in home health.
 </li>
 </ul>
</div>

Clinical Intake Coordinator/Scheduler

Page Rehabilitation

<div>Admissions Coordinator Job Summary
Page Rehabilitation is seeking a dynamic and organized Admissions Coordinator to join our team! As a key member of our intake process, you will be responsible for ensuring a smooth transition for new patients and families. If you are a compassionate and detail-oriented individual with excellent communication skills, we encourage you to apply for this full-time opportunity.
Admissions Coordinator Responsibilities:<ul><li>
Coordinate and facilitate the admission process for new patients, ensuring efficient and effective communication with patients, families, and healthcare providers</li><li>
Conduct admissions assessments to gather necessary information and complete required paperwork</li><li>
Build relationships with healthcare professionals, insurance companies, and community organizations to promote our services and referring patients to our center</li><li>
Utilize electronic medical records to document and track patient information</li><li>
Collaborate with the interdisciplinary team to ensure a comprehensive understanding of patients' needs and develop individualized care plans</li><li>
Provide exceptional customer service to patients, families, and caregivers to ensure a positive experience during the admission process</li></ul>
Admissions Coordinator Requirements:<ul><li>
Min 2 years of experience in a SNF, in the Admissions Department</li><li>
Education in a healthcare-related field preferred</li><li>
Must have knowledge/experience with Medicare, Medicaid, Insurances and be able to complete verifications.</li><li>
Must have strong PR skills, be self-directed, able to manage a busy environment.</li><li>
Requires some weekends</li></ul>
How to Apply:
If you are passionate about delivering exceptional patient care and are looking for a rewarding career opportunity, please apply to this Admissions Coordinator position at Page Rehabilitation today!</div>

Admissions Coordinator

Advocate Support Services

<div>Position Description - Admissions Coordinator
Date: 7/1/2024; revised 03/07/25
CARF Standard: I.1.I.4 Workforce Development &amp; Management
Job Title: Admissions Coordinator
Department: Marketing, Outreach, Census Management
Reports To: Director of Outreach and Marketing
Location: Business office, home, community
Salary: The salary range for this position is $45,000 - $55,000 per year, depending on experience and qualifications, which is competitive with the region.
Work Environment and Physical Work Requirements: Work Environment: Administrative office environment, home, community-based locations for client and stakeholder meetings
Physical Work Requirements:<ul><li>
Driving: Must be able to drive a vehicle for extended periods to visit potential clients, which includes navigating through various types of road conditions and traffic situations. A valid driver's license and a reliable vehicle are required.</li><li>
Lifting and Carrying: May need to lift and carry materials such as brochures, presentation folders, or promotional items, typically weighing up to 10-15 pounds.</li><li>
Standing and Walking: Involves standing and walking during client meetings, community events, and facility tours. The ability to stand for extended periods (up to 1-2 hours) and walk short distances is necessary.</li><li>
Sitting: Requires sitting for extended periods while driving, working at a desk, or using a computer. Comfort and ability to maintain focus during these periods are important.</li><li>
Repetitive Movements: May involve repetitive movements such as typing, using a phone, and handling paperwork.</li><li>
Communication: Frequent verbal communication with clients, team members, and other stakeholders, which may require clear articulation and active listening skills.</li><li>
Environmental Exposure: Potential exposure to various weather conditions while driving and during community visits. Ability to adapt to changing environmental conditions is necessary.</li><li>
Manual Dexterity: Requires the use of hands for tasks such as writing, typing, and handling office equipment.</li></ul>
Hours of Work: Work Schedule: This is a full-time position, working an 8-hour shift Monday through Friday, between the operational hours of 8am &ndash; 6pm. As a salaried position, employees are expected to adhere to their scheduled shifts to ensure availability and responsiveness to stakeholders.
Overtime: This salaried position is exempt from overtime.
Performance Expectations and KPIs: Performance Goals:<ul><li>
Complete a minimum of 5 intakes per week.</li><li>
Prioritize intake scheduling and completion as the primary focus of daily tasks.</li><li>
Meet or exceed monthly admissions targets, as set by the program.</li><li>
Maintain a high level of customer satisfaction, as measured by client and referral source feedback.</li><li>
Ensure accurate and timely completion of admissions paperwork and documentation.</li><li>
Develop and maintain strong relationships with referral sources, including hospitals, clinics, and community organizations.</li><li>
Collaborate effectively with the clinical team to ensure seamless transitions for new clients.</li></ul>
KPIs:<ul><li>
At least 5 completed intakes per week.</li><li>
Pre-authorizations fully approved at 85% or greater.</li><li>
90% or higher client satisfaction for entrance surveys.</li><li>
Stakeholder survey satisfaction at 85% or higher related to intakes and admissions.</li><li>
Pre-authorizations submitted within 48 business hours of each intake appointment.</li></ul>
Skills and Competencies:<ul><li>
Excellent communication, interpersonal, and customer service skills.</li><li>
Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.</li><li>
Strong organizational and time management skills, with attention to detail and accuracy.</li><li>
Familiarity with electronic medical records (EMRs) and Microsoft Office Suite.</li><li>
Ability to maintain confidentiality and handle sensitive information with discretion.</li><li>
Knowledge of Maryland State Healthcare regulations, CARF standards, HIPAA, and Maryland's Administrative Service Organization rules and regulations.</li></ul>
Role-Related Responsibilities:<ul><li>
Coordinate the admissions process, from initial inquiry to program enrollment, ensuring a smooth and efficient experience for clients and referral sources.</li><li>
Conduct initial screenings and assessments to determine program eligibility and suitability.</li><li>
Schedule intake appointments promptly and follow up to ensure completion.</li><li>
Gather and review client information, including medical history, treatment plans, and insurance benefits.</li><li>
Verify insurance coverage and obtain necessary authorizations.</li><li>
Prepare and submit admissions paperwork, including consent forms, treatment plans, and other required documents.</li><li>
Develop and maintain relationships with referral sources, including hospitals, clinics, and community organizations.</li><li>
Provide education and support to clients and families regarding program services and expectations.</li><li>
Collaborate with the clinical team to ensure seamless transitions for new clients.</li><li>
Maintain accurate and up-to-date records, including client files and admissions data.</li><li>
Participate in quality improvement initiatives to enhance the admissions process and overall client experience.</li></ul>
Additional Requirements:<ul><li>
This position description is subject to change, as necessary, to meet the evolving needs of the program.</li><li>
The Admissions/Intake Coordinator is expected to adhere to all company policies, including those related to confidentiality, HIPAA, and Maryland State Healthcare regulations.</li></ul>
Qualifications:<ul><li>
Education: High school diploma or equivalent required; associate or bachelor&rsquo;s degree in a related field (e.g., psychology, social work, healthcare administration) preferred.</li><li>
Experience: 1-2 years of experience in admissions, intake, or a related field, preferably in a mental health or healthcare setting.</li><li>
Licenses/Certifications: None required, but certification in a related field (e.g., CRC, CPRP) is a plus.</li></ul></div>

Adoration Home Health and Hospice

<div>Our Company:
<div>
Adoration Home Health and Hospice</div><div></div>
Overview:
<div>
The Patient Services Coordinator (Clinical) is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines, while serving as a liaison between field staff, patients, and the Clinical Manager for scheduling and communication of patient services.</div>
Responsibilities:
<ul><li>Schedule patient assessment visits, including Oasis visits, in a timely manner.</li><li>Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards.</li><li>Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity.</li><li>Reschedule missed visits within the current week or escalate to Clinical Manager.</li><li>Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed.</li><li>Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager.</li><li>Monitor hospitalized patients and ensure appropriate team follow-up.</li><li>Complete schedules including required orders and services (e.g., lab draws, supervisory visits, add-on visits).</li><li>Support Clinical Manager in timely communication with patients, clinicians, referral sources, BD team, and office staff.</li><li>Run applicable reports and take appropriate workflow actions.</li><li>Assist with patient transfers between care centers and/or Hospice services.</li><li>Maintain supply closet, ensuring supplies are current and properly packaged; coordinate field supply needs.</li><li>Perform referral and intake duties in absence of Intake Coordinator.</li><li>Obtain and document verbal orders for patients in accordance with licensure requirements.</li></ul>
Qualifications:
<ul><li>Associate degree in nursing (ADN) or Bachelor of Science in Nursing (BSN) required</li><li>
Minimum 1 year administrative experience in a healthcare setting</li><li>
Scheduling experience in healthcare is preferred</li><li>
Current unencumbered license to practice as a Licensed Piratical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN)</li></ul>
About our Line of Business: Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.</div>

Patient Service Coordinator - Clinical - Home Health

Hebrew SeniorLife

<div>Job Description:
Position: Weekend Clinical Care Coordinator
Location: Home Health and Hospice &ndash; Dedham
Title of Immediate Supervisor: Sr. Director of Home and Community-Based Services 
Position Summary: 
The Weekend Clinical Care Coordinator, is responsible for monitoring and responding to referrals through Allscripts, E-fax and 4 Next and data entering referral information provided in the EMR, answering incoming telephone calls from patients/patients' families and referral sources; making patient care decisions in response to telephone calls; coordinating and assigning visits to clinicians as deemed medically necessary to meet patients' needs; and accepting reports from and responding to questions from home care clinicians who are in the field providing care. 
Position Responsibilities Include: 
<ul><li>Respond to incoming telephone calls and other inquiries from patient/patients' families, referral sources and other healthcare professionals.
</li><li>Document incoming patient telephone calls, response or direction, and the coordination of services using the appropriate processes and systems in the EMR
</li><li>Make patient care decisions in response to incoming patient telephone calls, using professional nursing judgment. Such responses may include providing advice or direction to the patient/cg, contacting the physician or scheduling a visit.
</li><li>Provide guidance and direction to home care providers regarding patient care and clinical issues including patient/staff incidents and/or injuries.
</li><li>Regularly communicates with and works in cooperation with appropriate personnel to coordinate patient care services.
</li><li>Oversees weekend schedules, and makes adjustments to schedule in response to patient and and/or staffing changes.
</li></ul>&middot; Perform the duties and responsibilities of the Intake Coordinator position, by monitoring and responding to all referrals through Allscripts, E-Fax and 4 Next, in addition to reviewing content of referrals and data entering referral information, and current orders into EMR.
&middot; Uses EPIC to gather information and DC paperwork as appropriate.
<ul><li>Coordinates and assigns admission visit to appropriate staff when weekend or Monday admission is indicated.
</li><li>Check Common Working File for MC patients for Admissions as required by the payer as able, given potential limitations of accessibility during weekend days.
</li><li>Check managed care to verify coverage for new referrals.
</li><li>Will be responsible to receive hand off communication from Clinical Manager regarding any potential issues (patient related or staff related) that may possibly occur on the weekend.
</li><li>Provide weekend summary report to intake department, Sr. Director of Home and Community-Based Services and Home Health and Hospice Clinical Manager for their review on Monday mornings.
</li></ul><ul><li>As directed, collaborates to create an agency environment that is in compliance with federal, state, and local regulatory agencies. Complies with HIPAA regulations and practice policies for the privacy and security of patient information.
</li></ul><ul><li>Maintains compliance with policies, procedures, and regulatory matters.
</li></ul><ul><li>The above covers the most significant responsibilities of the position. It does not however, exclude other duties which would be in conformity with the level of the position.</li></ul> 
Qualifications : 
<ul><li>Proficient computer skills. 
</li></ul><ul><li>Experience with documenting in EMR
</li></ul><ul><li>Good verbal and written communication skills.
</li></ul><ul><li>Must be motivated to learn and flexible to change.
</li></ul><ul><li>Strong customer service skills.
</li></ul><ul><li>Working knowledge of Medicare regulations for certified home care and hospice.
</li></ul><ul><li>Prior Experience Intake/Office Nurse preferred
</li></ul><ul><li>Current MA license to practice as a Licensed Practical Nurse (LPN)
</li></ul>&middot; 2 years of experience in Certified Home Care or Hospice as a nurse
Remote Type:
Hybrid
Salary Range:
$53,971.45 - $80,957.18</div>

Clinical Intake Coordinator

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10000 healthcare intake coordinator jobs Near Me

Patient Access Intake Coordinator - Bilingual

Acute Intake Coordinator-Valley Vital Care Infusion Pharmacy

Clinical Intake Coordinator/Scheduler

Admissions Coordinator

Admissions Coordinator

Patient Service Coordinator - Clinical - Home Health

Clinical Intake Coordinator