healthcare intake coordinator

Wipro

<div>Job Description<p></p><div><div><ul><li><div><b><br>
</b><br>
</div></li></ul></div></div><div><div><div><div>Job Title: Intake Coordinator
</div></div></div></div><div><div><div><div>City: Tampa
</div></div></div></div><div><div><div><div>State/Province: Florida
</div></div></div></div><div><div><div><div>Posting Start Date: 4/10/26
</div></div></div></div><div><div><div><div>Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients&rsquo; most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
</div></div></div></div><div><div><div><div>Job Description:
<div><div><div><h2 class="jobSectionHeader"><b>Job Description
</b></h2></div><div><p><b>Intake Coordinator
</b></p><p><b>Job-Type: </b>This is a remote/work from home (WFH), full-time direct hire position.
</p><p><b>Work authorization: </b>US Citizen or US Green Card only
</p><p><b>Pay: </b>$17.00 per hour
</p><p><b>Training: </b>Employees must be able to work M-F 9:30 am- 6 pm ET during our 10-12 day training program followed by 1 week of OJT (on the job training). Post training shifts may vary. All training will be conducted virtually from your home.
</p><p><b>Post Training: </b>After training, this position is full-time (40 hours/ week) with variable (varying) shifts to support our 7 am - 7pm CT, 7 days per week operations. Must be able to work on a weekend day.
</p><p>Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life&rsquo;s best work.
</p><p>Under the supervision of the Network Operations Supervisor, the Intake Coordinator is responsible for the daily coordination of Network Ops processes in the Intake Call Center. This position serves as the initial intake of pre - service requests, claim reviews and inpatient hospital coordination and diabetic supplies
</p><p>The Intake Coordinator is expected to maintain production and quality standards.
</p><ul><li><div><ul><li>Managing authorizations / notifications and other service requests received via incoming phone calls, faxes and portal submission
</li><li>Providing excellent customer service, including the ability to handle escalated callers
</li><li>Determining authorization or notification requirements
</li><li>Preparing authorization cases for Medical Directors, Network Operations Nurses and Case Managers
</li><li>Provides clerical support to clinical staff in their medical necessity review process Handling expedited authorizations, authorization updates and status checks
</li><li>Confirming member eligibility
</li><li>Outreaches to providers and/or Patient to complete authorization requests and prescriptions
</li><li>Maintaining knowledge of various health plan partner benefits, networks, CMS regulations and health plan partner policies
</li>Utilizing experience and judgement to plan, accomplish goals and effectively resolve each assigned task<br>
<li>
</li></ul></div></li></ul><p></p><p><b>Required:
</b></p><ul><li>Minimum of a High School Diploma or GED
</li><li>1+ years of professional experience in an office or healthcare environment
</li><li>Must be proficient in typing
</li><li>Prior customer service experience with inbound/outbound calls
</li><li>Experience working with Microsoft Office Products (Outlook, Word, Excel)
</li><li>Ability to work an eight (8) hour shift Monday-Friday between 7am- 7pm CT
</li><li>Flexibility to work outside standard hours of operations due to changing business needs
</li>Must have a designated work area established that is separate from other living areas and can be secured to maintain PHI or PI security in line with UnitedHealth Group policies and standards<br>
<li>
</li></ul></div></div></div></div></div></div></div><p></p><div><div><div><div><p>Mandatory Skills: Claims_Processing .<br>
</p><p></p><p>The expected compensation for this role ranges from $16/hr and $17/hr .<br>
</p><p></p><p>Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.<br>
</p><p></p><p>Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.<br>
</p><p></p><p>Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.<br>
</p><p></p><p>Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.</p></div></div></div></div></div><p></p>

Intake Coordinator

LifeStance Health

<div><p>At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It&rsquo;s a lofty goal; we know. But we make it happen with the best team in mental healthcare.</p><p></p><p>
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!</p><p></p><p><i>
LifeStance Health Values</i></p><ul><li><p>
Belonging: We cultivate a space where everyone can show up as their authentic self.</p></li><li><p>
Empathy: We seek out diverse perspectives and listen to learn without judgment.</p></li><li><p>
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.</p></li><li><p>
One Team: We realize our full potential when we work together towards our shared purpose.</p></li></ul><p></p><p><i>
Benefits</i><br>
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&amp;D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.</p><p></p><p><b>
ROLE OVERVIEW</b><br>
The Intake Coordinator plays a vital role in assisting new patients to establish care with a LifeStance provider. This position is responsible for scheduling initial assessments, collecting necessary demographic, verifying insurance eligibility, and managing referrals and clinical history to appropriately match patients with the most suitable providers. The Intake Coordinator facilitates the initial stages of client engagement and must possess excellent interpersonal skills.</p><p></p><p><b>
Hours: </b>Between the hours of operation of 8:00 am - 5:30 pm CST Monday - Friday</p><p><b>
Compensation: </b>$20/hour<br>
<br>
<b>RESPONSIBILITIES</b><br>
<b>Intake Department Interactions:</b></p><ul><li><p>
Efficiently handle communications via phone (inbound and outbound), email, voicemail, faxes, and chat.</p></li><li><p>
Identify and communicate patient trends and feedback, including scheduling barriers to Intake.</p></li><li><p>
Interact with Practice Operations team as necessary to ensure proper patient matching.</p></li></ul><p><b><br>
New Patient Assistance:</b></p><ul><li><p>
Conduct thorough intake assessments to understand patient needs and match them with the most appropriate provider.</p></li><li><p>
Schedule initial appointments promptly and accurately with detail outlining patients&rsquo; needs including talk therapy and/or medication management.</p></li><li><p>
Collect patient insurance information and run eligibility ensuring in-network benefits for matched provider.</p></li><li><p>
Obtain and verify patient clinical history, demographic details, insurance information, and eligibility.</p></li><li><p>
Collect credit card for file and maintain compliance.</p></li><li><p>
Assist new patients with portal setup and new patient paperwork.</p></li><li><p>
Process and manage referral paperwork efficiently.</p></li></ul><p><b><br>
Other:</b></p><ul><li><p>
Ensure all patient interactions and transactions are accurately documented in the Electronic Health Record (EHR) system.</p></li><li><p>
Proactively contact referral source, patient, and/or provider office to obtain additional information that is required to complete verification of benefits and/or prior authorizations.</p></li><li><p>
Contact existing patients to initiate new services based on internal and external referrals.</p></li><li><p>
Assist new patient with any questions regarding new patient appointments or referrals.</p></li><li><p>
Professionally and calmly assist with incoming emergency calls as appropriate and follow crisis call protocols.</p></li><li><p>
Perform additional tasks and responsibilities as assigned by management to support the overall efficiency of the intake department.</p></li><li><p>
Adhere to all relevant policies, regulations, and compliance standards throughout the intake process including HIPAA and PCI.</p></li></ul><p></p><p><b>
COMPETENCIES &amp; SKILLS</b></p><ul><li><p>
Adaptability: Quickly learn and adapt to the intake department&rsquo;s processes and technology, including Electronic Health Record (EHR) systems, appointment scheduling tools, and contact center systems.</p></li><li><p>
Communication Skills: Strong verbal and written communication skills to interact effectively with patients, providers, and referral sources.</p></li><li><p>
Organizational Skills: Excellent organizational skills with the ability to manage multiple tasks and priorities simultaneously.</p></li><li><p>
Customer Service: A patient-centric approach with a strong commitment to providing exceptional customer service. empathy and compassion.</p></li><li><p>
Problem-Solving: Ability to handle complex situations and make informed decisions to resolve issues efficiently.</p></li><li><p>
Detailed Oriented: Demonstrates meticulous attention to detail, ensuring accuracy and completeness in all tasks.</p></li><li><p>
Team Player: Collaborative attitude with the ability to work well in a team-oriented environment.</p></li></ul><p></p><p><b>
SKILLS &amp; EXPERIENCE</b></p><ul><li><p>
High school diploma or equivalent required; Bachelor's degree preferred.</p></li><li><p>
2+ years of experience in a contact center environment and/or healthcare environment.</p></li><li><p>
Strong computer proficiency with knowledge of Microsoft Office, Internet, and Email.</p></li><li><p>
Prior experience working with Electronic Health Record systems (EHRs), preferred.</p></li><li><p>
Clear understanding of insurance-related terminology.</p></li><li><p>
Fluency in English is required; fluency in Spanish preferred.</p></li><li><p>
Quiet, distraction free, dedicated HIPAA compliant workspace in your remote office with high-speed hard-wired internet access.</p></li><li><p>
Must be able to multi-task and prioritize work in a fast-paced work environment.</p></li></ul><p><b><br>
PHYSICAL REQUIREMENTS</b></p><ul><li><p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p></li><li><p>
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.</p></li></ul><p></p><p><i>
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant&rsquo;s sex or other status protected by local, state, or federal law.</i></p><p></p><p>
#LI-LR1</p><p></p><p>
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.</p><p></p><p>
LifeStance Health complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our Human Resources Team at ADA@lifestance.com. Please note: This contact is intended solely for accommodation requests. <b>Inquiries regarding applications, resumes and applicant status should not be sent to this email address as they will not be reviewed or responded to.</b> To apply for a position, please use our official careers page.</p></div><p></p>

Intake Coordinator (CST)

Care Options For Kids

<div><b>Care Options for Kids</b> connects <b>leading pediatric specialists</b> with families to provide<b> </b>best-in-class pediatric nursing, therapy, and school-based services. We seamlessly integrate into children&rsquo;s lives by bringing individualized care to children where they live, work, and play.<br>
<br>
Our <b>pediatric specialists</b> are committed to providing<b> high-quality pediatric</b> services that help children and families live their best lives. We empower our community of clinicians to meet children where they are by <b>providing the support and resources </b>necessary to decrease administrative burdens. This focus allows our clinicians to obtain optimal work-life balance.<br>
<br>
The primary responsibility of the <b>Patient Access Intake Coordinator</b> is to provide exceptional customer service while performing all assigned duties, essential and non-essential. Key job functions include but are not limited to: Entering all referral types into EHR (and other systems as required), assigning referrals to Scheduling queues, completing Medicaid/MCO insurance verification, and entering into EHR for referrals entered. A successful Patient Access Intake Coordinator provides exceptional external and internal customer service. In addition to high individual performance, a Patient Access Intake Coordinator is expected to support peers and lead best practices, process improvement, and continuous enhancements of all Patient Access functions. Ongoing collaboration among team members and with the Manager/Director of Patient Access is required to ensure optimal operating effectiveness.<br>
<b>Reports To:</b>
<ul><li>Manager of Patient Access</li>
</ul><b>Essential Job Functions Include, but are not Limited to:
</b><ul><li>Answer incoming phone calls to Intake line.
</li><li>Enter referrals into EHR (and other systems as required).
</li><li>Contact families with non-contracted insurance to discuss potential financial liability.
</li><li>Assign referrals to Scheduling queues.
</li><li>Complete Medicaid/MCO insurance verification for referrals entered.
</li><li>Meet documentation and communication standards.
</li><li>Enter and maintain accurate information and communication notes in electronic medical record (EHR) and maintain confidentiality with protected health information (PHI).
</li><li>Provide excellent customer service, communicating in a positive and effective manner with families, referral partners, physicians, and clinicians, via phone and email.
</li><li>Support process improvement for all Patient Access functions.
</li><li>Adhere to online presence and communication expectations when working remotely.
</li><li>Other duties as assigned.
</li></ul><br>
<b>Education/Licenses/Certifications:
</b><ul><li>High school diploma or equivalent required.</li>
<li>Bachelors degree or technical school preferred.</li>
<li>Two years of healthcare experience preferred.</li>
</ul><b>Experience/Requirements:</b>
<ul><li>The ability to think critically and make educated and thoughtful decisions with minimal supervision.</li>
<li>Ability to transform big-picture concepts into concrete operational actions to improve the patient experience, quality of care, and the referral/staffing process.</li>
<li>Ability to effectively present information to clients, employees, families, and referral partners.</li>
<li>Ability to identify and work through complex problems.</li>
<li>The ability to communicate well with clients, family members, and coworkers.
</li><li>Ability to establish and maintain effective working relationships with fellow employees, the public, and supervisors.</li>
<li>Ability to successfully function in a fast-paced, service-oriented environment.</li>
<li>Bilingual in Spanish.</li>
</ul><b>What We Offer:</b>
<ul><li>A supportive and collaborative work environment.</li>
<li>Opportunities for professional growth and development.</li>
<li>Comprehensive benefits package, including health, dental, and vision insurance.</li>
<li>A chance to make a meaningful impact in the lives of children and families.</li>
</ul><b>Hourly Wage:</b><br>
<b>$16.00 - $19.00/hour</b><br>
<br>
<b>*Compensation dependent on experience.</b><br>
<br>
<b>Location</b>: Full-time, office based role in Dallas, TX<br>
<br>
<b>If you are the best </b>at what you do, and are ready to work with an innovative, positive and supportive organization, please contact us today.<br>
<br>
<b>Care Options For Kids</b> is an equal opportunity employer. The Equal Employment Opportunity Policy of Care Options For Kids is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. Care Options For Kids hires and promotes individuals solely on the basis of their qualifications for the job to be filled. Care Options For Kids believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.<br>
<br>
<ul><li>Restrictions Apply</li></ul></div>

Patient Access Intake Coordinator - Bilingual

AdaptHealth

<div>Description:
<p><b>
AdaptHealth Opportunity &ndash; Apply Today!</b></p><p>
At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives &ndash; out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients&rsquo; lives, please click to apply, we would love to hear from you.</p><p><b>
Intake Specialist</b></p><p>
The Intake Specialist has a broad range of responsibilities including accurate and timely data entry, understanding, and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information/communication. Intake Specialist&rsquo;s schedules can vary based on the need of the branch.</p><p>
The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team.</p><p><b>
Essential Functions and Job Responsibilities:</b></p><ul><li>
Accurately enters referrals within allotted timeframe as established; meeting productivity and quality standards as established.</li><li>
Communicates with referral sources, physician, or associated staff to ensure documentation is routed to appropriate physician for signature/completion.</li><li>
Works with leadership to ensure appropriate inventory/services are provided.</li><li>
Communicates with patients regarding their financial responsibility, collects payment and documents in patient record accordingly.</li><li>
For non-Medicaid patients communicate with patients</li><li>
Responsible for reviewing medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered.</li><li>
Follows company philosophies and procedures to ensure appropriate shipping method utilized for delivery of service.</li><li>
Answers phone calls in a timely manner and assists caller.</li><li>
Reviews medical records for non-sales assisted referrals to ensure compliance standards are met prior to a service being rendered.</li><li>
Demonstrates expert knowledge of payer guidelines and reads clinical documentation to determine qualification status and compliance for all equipment and services.</li><li>
Works with community referral sources to obtain compliant documentation in a timely manner to facilitate the referral process.</li><li>
Contacts patients when documentation received does not meet payer guidelines, provide updates, and offer additional options to facilitate the referral process.</li><li>
Works with sales team to obtain necessary documentation to facilitate referral process, as well as support referral source relationships.</li><li>
Must be able to navigate through multiple online EMR systems to obtain applicable documentation.</li><li>
Works with insurance verification team to ensure all needs are met for both teams to provide accurate information to the patient and ensure payments.</li><li>
Assume on-call responsibilities during non-business hours in accordance with company policy.</li></ul><ul><li><b>
Lead Responsibilities:</b></li><li>
Supervise and provide guidance to team members in daily operations and complex case resolution</li><li>
Lead team meetings and facilitate training sessions for staff development</li><li>
Monitor team performance metrics and productivity standards, providing feedback and coaching as needed</li><li>
Serve as primary escalation point for difficult customer issues and complex regulatory compliance questions</li><li>
Develop and implement process improvements and workflow optimization strategies</li><li>
Coordinate with management on staffing needs, scheduling, and resource allocation</li><li>
Conduct new employee onboarding and ongoing training programs</li><li>
Maintain advanced expertise in Medicare guidelines, payer policies, and regulatory changes to guide team decisions</li><li>
Prepare reports and analysis on team performance, trends, and operational metrics for management review</li><li>
Maintains patient confidentiality and functions within the guidelines of HIPAA.</li><li>
Completes assigned compliance training and other education programs as required.</li><li>
Maintains compliance with AdaptHealth's Compliance Program.</li><li>
Performs other related duties as assigned.</li></ul><p><b>
Competency, Skills and Abilities:</b></p><ul><li>
Ability to appropriately interact with patients, referral sources and staff.</li><li>
Decision Making.</li><li>
Analytical and problem-solving skills with attention to detail.</li><li>
Strong verbal and written communication.</li><li>
Excellent customer service and telephone service skills.</li><li>
Proficient computer skills and knowledge of Microsoft Office.</li><li>
Ability to prioritize and manage multiple tasks.</li><li>
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
</li><li>Ability to work independently as well as follow detailed directives</li><li>
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction.</li></ul>
Requirements:
<p><b>
Education and Experience Requirements:</b></p><ul><li>
High school diploma or equivalent required; Associate&rsquo;s degree in healthcare administration, Business Administration, or related field preferred</li><li>
Related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry.</li><li>
Exact job experience is health care organization, pharmacy that routinely bills insurance or provides Diabetics, Medical Supplies, HME, Pharmacy or healthcare (Medicare certified) services</li><li><b>
Specialist Level: (Entry Level):</b></li></ul><p>
One (1) year of work-related experience</p><ul><li><b>
Senior Level:</b></li></ul><p>
One (1) year of work-related experience plus</p><p>
Two (2) years exact job experience</p><ul><li><b>
Lead Level:</b></li></ul><p>
One (1) year of work-related experience plus</p><p>
Four (4) years exact job experience</p><p><b>
Physical Demands and Work Environment:</b></p><ul><li>
Extended sitting at computer workstations with repetitive keyboard use; occasional standing, bending, and lifting to 10 pounds.</li><li>
Professional office setting with variable stress levels during authorization deadlines, appeals processes, and urgent patient authorization needs.</li><li>
Proficiency with computers, office equipment, payer portal systems, and healthcare software applications</li><li>
Sustained concentration, diligence, and ability to manage confidential patient and insurance information with discretion.</li><li>
Communication: Professional verbal and written communication skills for payer interactions and healthcare provider coordination at all organizational levels</li><li>
Ability to work independently with minimal supervision and availability for extended hours when required.</li><li>
Mental alertness to perform the essential functions of position.</li></ul></div>

Intake Specialist

Homeside Hospice

<p><b>Company Overview</b></p><p>Homeside Hospice is a compassionate healthcare provider owned and operated by nurses, dedicated to offering physical, emotional, social, and spiritual support to terminally ill patients and their families. Our mission is to help individuals live with dignity and comfort as they navigate end-of-life.</p><p><b>Job Description:</b></p><p>Hospice LPN Intake Coordinator provides support to patients and families inquiring about hospice care and assists with the intake process when they are referred to our hospice program. The coordinator communicates with referral sources, physicians, and other health care professionals to ensure timely and accurate hospice enrollment.</p><p><b>Responsibilities:</b></p><ul><li>Receives inquiries about hospice care and explains services and the enrollment process to patients and families.</li><li>Coordinates and schedules patient visits with interdisciplinary team.</li><li>Reviews and verifies patient eligibility and benefit coverage under Medicare, Medicaid, or private insurance.</li><li>Assures that all necessary consent forms and documents are obtained and properly completed before initiation of care.</li><li>Processes and maintains patient files and documentation.</li><li>Communicates with physicians, referral sources, and other healthcare professionals to ensure accurate and timely enrollment into the hospice program.</li><li>Provides daily updates to the Interdisciplinary Team about new patients, follow-up visits, and date-driven requirements.</li><li>Weekly audits</li></ul><p><b>Qualifications</b>:</p><ul><li>At least 2 years of experience in hospice care coordination.</li><li>Must have excellent verbal and written communication skills.</li><li>Ability to multitask and manage a heavy workload in a fast-paced environment.</li><li>Knowledge of medical terminology and healthcare regulations.</li><li>Strong computer skills, including proficiency in electronic health records and Microsoft Office.</li><li>Must have the ability to maintain patient confidentiality.</li></ul><p>The Hospice LPN Intake Coordinator must be compassionate and empathetic with excellent active listening skills and the ability to work with people from diverse backgrounds with varied orientations to care at the end of life.</p><p>Medical and Dental insurance offered for Full Time employees.</p><p>If you are passionate about making a difference in the lives of terminally ill patients and their families, we invite you to apply for the Intake Coordinator position at Homeside Hospice today!</p><p>Pay: $28.00 - $30.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li></ul><p>Medical Specialty:</p><ul><li>Home Health</li></ul><p>Work Location: In person</p>

LPN Clinical Intake Coordinator

Valley Vital Care

<p>Valley Vital Care is an infusion pharmacy located in Waynesboro, VA. We service all of Virginia and West Virginia. We have locations in Winchester, Strasburg, Richmond, Waynesboro, Lynchburg and Roanoke Virginia as well as Charleston, WV. We provide IV therapies to patients in our pharmacy suites as well in the patient's home. Therapies include biologic therapy for chronic conditions, long and short-term antibiotic therapies for self-administration, TPN and enteral feedings.</p><p>We are seeking a dedicated and detail-oriented Acute Intake Coordinator to join our healthcare team. The ideal candidate will play a crucial role in managing patient intake processes, ensuring that all necessary information is collected accurately and efficiently. This position requires strong communication skills, a solid understanding of health information management, and the ability to work collaboratively within a medical office environment. Experience in benefit investigation, authorizations and health insurances preferred.</p><p>Responsibilities</p><ul><li>The Acute Intake Coordinator role is a full-time position responsible for coordinating the discharge plan for new patients entering the pharmacy&rsquo;s care. This position will incorporate working with healthcare providers, our internal pharmacy team and patients to ensure a seamless transition of care.</li><li>Communicating with hospitals, doctor's offices and referral sources to generate a plan of care for patients.</li><li>Collect and verify patient information, including personal details, medical history, and insurance information.</li><li>Ensure accurate data entry into the electronic health record (EHR) system, maintaining confidentiality and compliance with HIPAA regulations.</li><li>Assist with insurance verification processes to confirm coverage and benefits for patients.</li><li>Conduct comprehensive benefit investigation for new patient referrals and evaluate pharmacy benefit plans and medical benefit plans to help determine out of pocket expenses for patients.</li><li>Communicate effectively with patients regarding their discharge planning and out-of-pocket costs.</li></ul><p>Experience</p><ul><li>Previous experience in an intake role is highly preferred.</li><li>An active Pharmacy Technician License is required.</li><li>Familiarity with health information management practices and medical terminology is essential.</li><li>Knowledge of insurance verification processes and hospital operations is highly valued.</li><li>Proficiency in typing and data entry skills to ensure accurate documentation of patient information.</li></ul><p>If you are passionate about providing exceptional patient care, are a team player and have the skills necessary for this role, we encourage you to apply for the Acute Intake Coordinator position today!</p><p>Job Type: Full-time</p><p>Pay: $22.00 - $26.00 per hour</p><p>Expected hours: 40.0 per week</p><p>Benefits:</p><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Vision insurance</li></ul><p>License/Certification:</p><ul><li>Pharmacy Technician License (Required)</li></ul><p>Work Location: Hybrid remote in Waynesboro, VA 22980</p>

Acute Intake Coordinator-Valley Vital Care Infusion Pharmacy

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