healthcare it administrator

Hope Network

<div>The NextGen System Administrator is a critical technical role supporting the implementation, stabilization, and ongoing operation of the NextGen Electronic Health Record (EHR) platform. This position is responsible for system configuration, performance monitoring, upgrades, integrations, and day-to-day operational support. The System Administrator ensures the reliability, availability, and optimal performance of NextGen across all service lines while supporting clinical, operational, and revenue cycle workflows. This role partners closely with IT and HealthCare Software Team infrastructure, clinical informatics, vendors, and operational stakeholders during implementation and ongoing optimization

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
This is not intended to be an exhaustive listing of job functions. This job description in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned.
 <div><ul><li>Serve as the primary administrator for the NextGen EHR environment, including Production, Test, and Training instances.</li></ul>
<ul><li>Configure, maintain, and monitor NextGen system settings, system preferences, and environment parameters.</li></ul>
<ul><li>Manage user, roles, permissions, and security groups in accordance with least-privilege and compliance requirements.</li></ul>
<ul><li>Administer interfaces, integrations, and data feeds between NextGen and external systems.</li></ul>
<ul><li>Coordinate NextGen upgrades, patches, hotfixes, and version releases, including pre- and post-upgrade validation.</li></ul>
<ul><li>Monitor system performance, job queues, audits, and logs to ensure stability and availability.</li></ul>
<ul><li>Perform system troubleshooting, root-cause analysis, and issue resolution in coordination with NextGen vendor support.</li></ul>
<ul><li>Support implementation activities including environment setup, data conversion validation, testing, and go-live readiness.</li></ul>
<ul><li>Develop and maintain system administration documentation, runbooks, and standard operating procedures.</li></ul>
<ul><li>Partner with clinical, operational, billing, Healthcare Software and IT teams to support workflow optimization and system enhancements.</li></ul>
<ul><li>Ensure system configurations align with organizational policies, regulatory requirements, and best practices.</li></ul>
<ul><li>Support business continuity, disaster recovery testing, and downtime procedures for NextGen.</li></ul>
<ul><li>Maintain audit trails, access reviews, and security controls to support HIPAA and HITECH compliance.</li></ul>
<ul><li>Support system testing, validation, and quality assurance processes.</li></ul>
<ul><li>Track and manage system-related incidents, service requests, and enhancement tickets.</li></ul>
<ul><li>Proactively identify risks, performance issues, and opportunities for system improvement.</li></ul>
<ul><li>Assist with reporting infrastructure, background jobs, and system-level dependencies.</li></ul>
<ul><li>Coordinate with database administrators, infrastructure teams, and hosting vendors as applicable.</li></ul>
<ul><li>Participate in on-call or after-hours support for system maintenance, upgrades, or critical incidents as needed.</li></ul>
<ul><li>Provide technical guidance and mentorship to application analysts and support staff.</li></ul>
<ul><li>Other duties as assigned.</li></ul>
</div>
Position Qualifications:
<div>
<ul><li>Bachelor's degree preferred</li></ul>
<ul><li>Minimum 3 years of healthcare IT/EHR experience, including template or form creation.</li></ul>
<ul><li>Preferred 3 years of hands-on NextGen EHR system administration experience preferred.</li></ul>
<ul><li>Strong understanding of EHR security models, user access provisioning, and audit logging.</li></ul>
<ul><li>Experience with system upgrades, patches, and vendor coordination.</li></ul>
<ul><li>Familiarity with SQL, interfaces, HL7, and system integrations preferred.</li></ul>
<ul><li>Understanding of HIPAA, HITECH, and documentation compliance requirements.</li></ul>
<ul><li>Strong communication skills and ability to translate technical concepts.</li></ul></div></div>

NextGen System Administrator

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.<h2 class="jobSectionHeader">
Job Description &ndash; Epic Cogito Administrator</h2><h3 class="jobSectionHeader">
Role Overview</h3>
The Epic Cogito Administrator supports the Epic Cogito analytics ecosystem by managing the technical platforms that enable enterprise reporting and data analytics. This role is accountable for the stability, performance, integrity, and availability of Epic reporting databases and data pipelines, working closely with Epic teams, database administrators, infrastructure partners, and business stakeholders.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul><li>
Administer and support Epic Cogito platforms, including Clarity, Caboodle, and SlicerDicer.</li><li>
Monitor, validate, and troubleshoot nightly ETL processes to ensure data completeness, accuracy, and timeliness.</li><li>
Maintain and support Clarity Console and Caboodle Console environments used to move data from Epic operational systems into reporting databases.</li><li>
Partner with database administrators to ensure optimal SQL Server performance, capacity planning, and data integrity.</li><li>
Investigate and resolve ETL failures, performance degradation, and data quality issues.</li><li>
Coordinate Cogito activities across production and non‑production environments, including upgrades, refreshes, and migrations.</li><li>
Support reporting and analytics consumers by ensuring data availability and platform reliability.</li><li>
Enforce security, access controls, and audit requirements in alignment with enterprise governance standards.</li><li>
Participate in change management, incident response, and release activities, including Epic upgrades and environment refreshes.</li><li>
Maintain documentation, runbooks, and operational standards for Cogito platforms.</li><li>
Collaborate with Epic, infrastructure, and application teams to implement best practices and continuous improvements.</li></ul><h3 class="jobSectionHeader">
Required Qualifications</h3><ul><li>
Experience administering Epic Cogito platforms (Clarity, Caboodle, SlicerDicer).</li><li>
Strong working knowledge of SQL Server, relational databases, and ETL processes.</li><li>
Experience supporting Epic reporting environments across production and non‑production systems.</li><li>
Ability to troubleshoot complex data pipeline, performance, and integration issues.</li><li>
Familiarity with Epic operational data flows from Chronicles to reporting platforms.</li><li>
Understanding of enterprise security, access controls, and compliance requirements.</li><li>
Strong communication skills with the ability to partner across technical and business teams.</li></ul><h3 class="jobSectionHeader">
Preferred Qualifications</h3><ul><li>
Epic Cogito, Clarity, or Caboodle certification.</li><li>
Experience supporting large‑scale healthcare reporting environments.</li><li>
Knowledge of SlicerDicer, Reporting Workbench, Radar, or downstream analytics tools.</li><li>
Experience with system upgrades, environment refreshes, and disaster recovery planning.</li><li>
Familiarity with Epic Galaxy documentation and Epic best practices.</li></ul><h3 class="jobSectionHeader">
Key Competencies</h3><ul><li>
Data pipeline reliability and operational excellence</li><li>
Technical troubleshooting and root‑cause analysis</li><li>
Collaboration across infrastructure, DBA, and application teams</li><li>
Attention to detail and data quality</li><li>
Change management and operational discipline</li></ul>
Education:<ul><li>
Bachelor's degree preferred/specialized training/relevant professional qualification.</li></ul>
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$83,430.00 - $222,480.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. 
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. 
Additional details about available benefits are provided during the application process and on Benefits Moments. 
We anticipate the application window for this opening will close on: 04/20/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Epic Cogito Administrator

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