healthcare it director

UC San Diego Health

<div><div>Towne Centre Drive
<br>
San Diego, CA 92093, United States
</div><div></div><div><div><div><div><div>Payroll Title:</div>
CLIN APPLICATIONS MGR 2
<div>Department:</div>
INFORMATION SERVICES
<div>Hiring Pay Scale</div>
$210,700 - $240,200 / Year
<div>Worksite:</div>
Towne Centre Drive
<div>Appointment Type:</div>
Career
<div>Appointment Percent:</div>
100%
<div>Union:</div>
Uncovered
<div>Total Openings:</div>
1
<div>Work Schedule:</div>
Days, 8-Hour Shifts, Monday-Friday
</div></div></div><div><div><div><h2 class="jobSectionHeader"><b>#139366 Director, Inpatient Clinical Systems</b></h2>
<b>Filing Deadline: Mon 5/18/2026</b></div><div>
</div><div></div><div><br>
<b>UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.</b><br>
<br>
</div><div><div><p><i>Reassignment Applicants</i>: Eligible Reassignment clients should contact their Disability Counselor for assistance.</p></div><h1 class="jobSectionHeader"><b>
DESCRIPTION</b></h1><p>
The Information Services <b>Director, Inpatient Clinical Systems</b> provides clinical and IT leadership for application teams supporting the acute care environment. This role leads managers and teams across Epic Clinical Documentation, Orders, Client Systems, Virtual Care, and Medication Processes to advance patient safety, quality, and operational efficiency. The Director oversees ongoing maintenance and optimization of the Epic EMR and related clinical systems, while identifying and implementing technology-enabled process improvements. They partner with IS leaders, operational stakeholders, and vendors to develop strategic plans for the EMR and ancillary applications, and manage associated capital and operating budgets in collaboration with IS Finance and the PMO.
</p><p>This role works closely with nursing and physician informatics leaders to deliver initiatives aligned with organizational goals. Key responsibilities will include:</p><ul><li>Partner with nursing, lab, pharmacy, pulmonary, and other clinical and administrative leaders to drive quality, safety, and value through technology-enabled care.
</li><li>Guide Patient Flow leaders on optimal applications design complimenting Mission Control and intelligent care that drives throughput and mitigates capacity issues.
</li><li>Direct all Application Resiliency efforts, including Epic infrastructure activities such QA/Testing processes, business continuity/downtime preparedness, endpoint management, app launching, and environment management.
</li><li>Support a multi-hospital system of owned and joint acute care sites across the region through an applications architecture that is highly reliable, integrated, and efficient.
</li><li>Vision and understanding of how applications supports the Hospital of the Future alongside leaders in facilities &amp; construction, innovation, nursing, and infrastructure technologies.
</li><li>Align with the nursing and physician informatics leaders to ensure nursing has optimal documentation and care tools through Epic and associated technologies.
</li><li>Monitor and translate emerging healthcare IT trends into actionable insights aligned with clinician needs and maximal financial margins through applications rationalization of inpatient systems.
</li></ul><h1 class="jobSectionHeader"><b>MINIMUM QUALIFICATIONS</b></h1><ul><li>
Bachelor's degree in healthcare information technology, computer science, or related area, or equivalent combination of experience/ training.</li><li>
Eight or more years of relevant Information Services and leadership experience, preferably in large integrated health system(s) and academic medical center(s).</li><li>
Experience and proven success in clinical applications concepts, policies, and practices, including planning, design, development, testing, integrations of software and systems, programming, and training and support methodologies.</li><li>
Extensive experience in the hospital inpatient setting, particularly in health technology leadership roles.
</li><li>Excellent leadership skills, with the ability to create and maintain a goal-oriented climate of teamwork and collaboration across departments for effective problem solving, conflict resolution, support for organizational values, and consistent achievement of objectives.
</li><li>Excellent analytical and critical-thinking skills, to quickly troubleshoot problems, and develop and apply analytics to identify and implement successful solutions.
</li><li>Excellent ability to collaborate with senior management and executive-level staff, to develop and implement objectives, goals, budgets, strategic plans, policies, and priorities, and to measure and evaluate operations in conjunction with them.
</li><li>Excellent communications skills to convey complex information clearly and concisely to all levels of staff and management, with the ability to motivate, influence, and persuade others, and cultivate a strong commitment to efficiency, functionality, and quality customer service.
</li><li>Thorough knowledge of healthcare information technology, medical terminology and leading clinical information systems. In-depth and comprehensive understanding of clinical applications and integration with clinical processes and workflows.
</li></ul><h1 class="jobSectionHeader"><b>PREFERRED QUALIFICATIONS</b></h1><ul><li>
Experience as a clinician or healthcare operational worker in the inpatient setting</li><li>
Clinical Informatics experience &ndash; strong collaboration with informatics teams and specialists</li><li>
Manager or higher level leadership of large teams, including recruitment, development, performance management, and employee wellness</li><li>
Experience supporting and maintaining third-party applications beyond the EMR</li><li>
Experience leading large EMR projects across numerous IT and Ops teams to success</li><li>
Excellent interpersonal skills, with the ability to work collaboratively with diverse personalities.</li><li>
Ability to build relationships, including support for aligned planning and governance processes.</li><li>
Knowledge of procurement, purchasing, and budgeting processes</li><li>
Current UC San Diego Health employee</li></ul><h1 class="jobSectionHeader"><b>
SPECIAL CONDITIONS</b></h1><ul><li>
Must be able to work various hours and locations based on business needs.</li><li>
Employment is subject to a criminal background check and pre-employment physical.</li></ul><div><p><i>
Pay Transparency Act</i></p><p>
Annual Full Pay Range: $149,700 - $297,700 (will be prorated if the appointment percentage is less than 100%)
</p><p>Hourly Equivalent: $71.70 - $142.58
</p><p>Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).</p></div></div><div></div><div><br>
</div><div></div><div><br>
<p><b>If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.</b><br>
<br>
<b>If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.</b></p><br>
<p>UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and dozens of outpatient clinics. We invite you to join our team!</p>
<p>Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.</p><p>
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.</p><br>
<p></p>
<p>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</p><p>
For the University of California&rsquo;s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination</p><p></p><p><br>
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.</p>
<p>UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.<br>
</p><p></p><p><b>Misconduct Disclosure Requirement:</b> As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
</p><p>a. &quot;Misconduct&quot; means any violation of the policies governing employee conduct at the applicant&rsquo;s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC&rsquo;s policies addressing some forms of misconduct:
</p><p></p><ul><li>UC Sexual Violence and Sexual Harassment Policy</li><li>
UC Anti-Discrimination Policy</li><li>
Abusive Conduct in the Workplace</li></ul></div></div></div></div></div><p></p>
<br><div><h2 class="jobSectionHeader"><b>Job Details</b></h2>
<div><div>Date Posted</div>
05/04/2026</div></div><div></div>

Director, Inpatient Clinical Systems

Texas Tech University Health Sciences Center of El Paso

Direct the development, implementation, and maintenance for clinical information systems across all Texas Tech Health El Paso (TTHEP) healthcare and academic operations, ensuring clinical applications and technology initiatives align with TTHEP academic, research and clinical service missions of the enterprise in a compliant, cost-effective and service oriented manner.

Associate Managing Director

Methodist Health System

<div><p><b>Hours of Work :</b></p>
40<p><b>
Days Of Week :</b></p>
5<p><b>
Work Shift :</b></p>
8X5 Day (United States of America)<p><b>
Job Description :</b></p><p>
Under the oversight of the system Vice President of Health Informatics, the Director of Health Informatics is responsible for providing strategic and operational leadership for the acute and specialty services applications, ensuring clinical workflows, system functionality, and informatics solutions effectively support patient care, provider efficiency, and organizational goals. The Director is accountable for ongoing EHR optimizations, including clinical content development, EHR support and maintenance, implementation of programs that hold clinicians accountable for standardized EHR workflows, and providing leadership to informatics staff on special projects. The Director is also responsible for establishing programs that effectively lead the organization through EHR enterprise-wide change management.</p><p>
The Director will lead the Health Informatics Epic Radiant, OpTime/Anesthesia, ASAP, Cupid and other teams as assigned, and serve as the primary liaison between clinical staff, operational leaders, and the health informatics Epic Applications teams, Clinical Data Management team, Epic Training team, and IT teams. The Director must be effective in leading multidisciplinary teams through the planning, development, and implementation of EHR features and optimization projects. The Director will collaborate with the Vice President of Health Informatics, to offer focused effort on prioritizing projects, setting expectations for implementation timelines, ensuring optimal end-user experience, and requiring compliance with system-defined EHR workflows. The Director will collaborate with the Director of Clinical Applications and Decision Support on department initiatives and cross-team initiatives.</p><p></p><p>
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by <i>Modern Healthcare</i>, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we&rsquo;ve earned:</p><ul><li><p>
Great Place to Work Certified 2026-2027</p></li><li><p>
Glassdoor&rsquo;s Best Places to Work 2025 &amp; 2026</p></li><li><p>
Glassdoor&rsquo;s Best Places to Work in Healthcare, Biotech &amp; Pharma 2026</p></li><li><p>
TIME&rsquo;s Best Companies for Future Leaders 2025 &amp; 2026</p></li><li><p>
Newsweek&rsquo;s America&rsquo;s Most Admired Workplaces 2026</p></li><li><p>
Glassdoor&rsquo;s Best-Led Companies 2025</p></li><li><p>
Fortune Best Workplaces in Health Care 2025</p></li><li><p>
Military Friendly Gold Employer 2025</p></li><li><p>
Becker&rsquo;s Hospital Review 150 Top Places to Work in Healthcare 2025</p></li><li><p>
Newsweek&rsquo;s Americas Greatest Workplaces 2025</p></li></ul></div>

Director of Health Informatics – Epic Acute e and Specialty Applications

GovCIO

<div>Overview:
<div>
GovCIO is seeking a Clinical Informatics Director (MD/DO) to provide senior clinical leadership across complex healthcare technology initiatives. This role serves as a critical bridge between clinical operations and digital health solutions, ensuring that technology implementations are aligned with real-world care delivery, provider workflows, and patient outcomes.</div><div></div><div><br>
The Clinical Informatics Director will partner with cross-functional teams to guide strategy, inform system design, and drive adoption of innovative health IT solutions across large-scale enterprise environments. This position plays a key role in shaping how data, technology, and clinical practice come together to improve care delivery. This is a fully remote position.</div>
Responsibilities:
<ul><li><div>
Provide clinical informatics leadership across complex healthcare and digital health initiatives</div></li><li><div>
Serve as a trusted advisor to technical and operational teams, ensuring alignment between clinical workflows and technology solutions</div></li><li><div>
Guide the design, implementation, and optimization of clinical systems, decision support tools, and data-driven care models</div></li><li><div>
Collaborate with engineering, product, and program teams to translate clinical requirements into scalable technical solutions</div></li><li><div>
Support integration and optimization of electronic health record systems and related clinical platforms</div></li><li><div>
Lead efforts to improve provider experience, care coordination, and patient outcomes through informatics-driven approaches</div></li><li><div>
Contribute to strategic planning, solution development, and execution of health IT modernization initiatives</div></li><li><div>
Provide subject matter expertise in clinical data standards, interoperability, and healthcare information exchange</div></li><li><div>
Engage with stakeholders to drive adoption, change management, and continuous improvement across programs</div></li></ul>
Qualifications:
<p><b>
Required Skills and Experience</b></p><ul><li><div>
MD or DO required</div></li><li><div>
Board Certification in Clinical Informatics (ABPM or equivalent) required</div></li><li><div>
Minimum 10+ years of experience (or commensurate experience).</div><ul><li><div>
8+ years experience in clinical informatics leadership roles</div></li></ul></li><li><div>
Demonstrated experience working at the intersection of clinical care, health IT, and data-driven decision making</div></li><li><div>
Deep understanding of clinical workflows, healthcare systems, and informatics principles</div></li><li><div>
Experience supporting or working within large healthcare systems or federal healthcare environments preferred</div></li><li><div>
Familiarity with EHR platforms such as VistA, CPRS, or Oracle Health (Cerner) preferred</div></li><li><div>
Experience collaborating with technical teams in Agile or product-driven environments preferred</div></li></ul><p><b>
Clearance Required: </b>Ability to obtain and maintain a Suitability/Public Trust Clearance.</p>
Posted Salary Range: USD $250.00 - USD $250.00 /Hr.</div>

Clinical Informatics Director (Remote)

Comport Consulting

<div>
 Comport is seeking a seasoned NYC area-based Healthcare IT Sales expert for our Healthcare Sales Director role. This premier role allows a top-tier candidate to manage and scale an elite Northeast healthcare portfolio, leveraging and expanding high-potential existing accounts while aggressively capturing new market share. If this describes you and you are ready for the next step in your career, please contact us!
 <br/>
 <br/>
 Comport is seeking a seasoned NYC area-based Healthcare IT Sales expert for our Healthcare Sales Director role. This premier role allows a top-tier candidate to manage and scale an elite Northeast healthcare portfolio, leveraging and expanding high-potential existing accounts while aggressively capturing new market share. If this describes you and you are ready for the next step in your career, please contact us!
 <br/>
 <br/>
 <ul>
  <li>
   Demonstrated history of meeting or exceeding multi‑million‑dollar annual revenue, bookings, and margin targets in complex, consultative sales or account leadership role. This includes account strategy development, selling and managing large and/or multi‑year contracts including net new prospecting, contract renewals, and install base expansions.
  </li>
  <li>
   7&ndash;10+ years&rsquo; experience in healthcare IT including infrastructure, managed services, and/or enterprise technology solutions sales to assist hospitals/health systems on the US East Coast to achieve their goals.
  </li>
  <li>
   Proven track record of owning and growing trusted long-term relationships with CIO, CTO, CISO, CMIO and other senior hospital leaders.
  </li>
  <li>
   Background working cross‑functionally with sales, solution architects, technical specialists, service delivery, and finance to successfully deliver technology programs into health systems.
  </li>
  <li>
   Prior experience in healthcare with a VAR, MSP, systems integrator, or health‑system IT services arm.
  </li>
  <li>
   Broad healthcare IT sales experience with technical understanding across infrastructure and networking, data center and cloud (Azure and other major providers), Microsoft, cybersecurity, compliance and managed services models (MSP, outsourcing, SLAs).
  </li>
  <li>
   Solid understanding of hospital and health system operations, buying processes, budget cycles, and current trends (e.g., security, interoperability, cloud migration, cost optimization, value‑based care).
  </li>
  <li>
   Ability to translate technical solutions into business value language and proposals with ROI for clinical, operational, and financial stakeholders.
  </li>
  <li>
   Existing, referenceable relationships with east coast hospital and health system executives.
  </li>
  <li>
   Demonstrated ability to open new doors, transition accounts, shorten sales cycles, and expand footprint within complex IDNs and health systems.
  </li>
  <li>
   Strong negotiation skills, including terms &amp; conditions, pricing structures, managing price/scope increases, margins and ROI-Based Selling i.e. quantifying the business impact, financial return, and long-term value the solution provides.
  </li>
  <li>
   Executive presence and outstanding communication skills (written, verbal, and presentation) suitable for C‑suite and Board audiences.
  </li>
  <li>
   Strategic account planning, pipeline management, and accurate forecasting skills.
  </li>
  <li>
   Excellent analytical and financial acumen, able to work with client P&amp;L, ROI, TCO, and performance metrics.
  </li>
  <li>
   Strong relationship management, conflict resolution, and issue escalation skills in high‑stakes client environments. Making yourself available for client emergencies and to manage solutions under pressure with cross-functional and partner teams.
  </li>
  <li>
   Ability to develop plans, lead and influence cross‑functional teams without direct authority. A positive collaborative style and mindset, both internally and with customers.
  </li>
  <li>
   High level of initiative, resilience, and ability to operate autonomously in a regional, field‑based role.
  </li>
  <li>
   Bachelor&rsquo;s degree in business, information technology, healthcare administration or related field. Master&rsquo;s degree (MBA, MHA, MS in IT or similar) is a plus, but not strictly required.
  </li>
  <li>
   Relevant certifications (Microsoft, major cloud provider(s), infrastructure OEM&rsquo;s, networking, cybersecurity) and memberships that reinforce credibility with healthcare IT leadership.
  </li>
  <li>
   NYC based
  </li>
  <li>
   Work from home office or Comport&rsquo;s offices in Ramsey, NJ and NYC.
  </li>
  <li>
   Regular travel to customer and prospect sites. Overnight travel is required from time-to-time.
  </li>
 </ul>
</div>


Regional Director, Healthcare IT

Humana

<div><h1 class="jobSectionHeader"><b>Become a part of our caring community</b><br>
</h1>
The Behavioral Health Medical Director responsible for behavioral health care strategy and/or operations. The Behavioral Health Medical Director work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.<p></p><p>
The Behavioral Health Medical Director may develop procedures, processes, productivity targets, and new delivery models. Maintains efficient operations while ensuring attainment of quality of care and financial goals. Provides information for pricing guidelines based on utilization patterns and client demographics. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.</p><p></p><p>
The Behavioral Health Medical Director actively uses their medical background, experience, and judgement to make determinations whether requested services, requested level of care, and/or requested site of service should be authorized. All work occurs with a context of regulatory compliance, and work is assisted by diverse resources which may include national clinical guidelines, CMS policies and determinations, clinical reference materials, internal teaching conferences, and other sources of expertise.</p><p>
The Behavioral Health Medical Directors will learn Medicare, Medicare Advantage and/or Medicaid requirements, and will understand how to operationalize this knowledge in their daily work.</p><p></p><p>
The Behavioral Health Medical Director may speak with contracted external physicians, physician groups, facilities, or community groups to support regional market priorities, which may include an understanding of Humana processes, as well as a focus on collaborative business relationships, value-based care, population health, or disease or care management. The Behavioral Health Medical Directors support Humana values, and Humana&rsquo;s Bold Goal mission, throughout all activities.</p><h1 class="jobSectionHeader"><b><br>
Use your skills to make an impact</b><br>
<b>
</b></h1><p><b>Required Qualifications</b></p><p></p><ul><li>MD or DO degree</li><li>5+ years of direct clinical patient care experience post residency or fellowship, which preferably includes some experience in an inpatient environment and/or related to care of a Medicare or Medicaid type population</li><li>Current and ongoing Board Certification an approved ABMS Medical or ABPN Specialty</li><li>A current and unrestricted license in at least one jurisdiction and willing to obtain additional license, if required.</li><li>No current sanction from Federal or State Governmental organizations, and able to pass credentialing requirements.</li><li>Excellent verbal and written communication skills .</li><li>Evidence of analytic and interpretation skills, with prior experience participating in teams focusing on quality management, utilization management, case management, discharge planning and/or home health or post acute services such as inpatient rehabilitation.</li></ul><p></p><p><b>
Preferred Qualifications</b></p><p></p><ul><li>Knowledge of the managed care industry including Medicare Advantage, Managed Medicaid and/or Commercial products, or other Medical management organizations, hospitals/ Integrated Delivery Systems, health insurance, other healthcare providers, clinical group practice management.</li><li>Utilization management experience in a medical management review organization, such as Medicare Advantage, managed Medicaid, or Commercial health insurance.</li><li>Experience with national guidelines such as MCG&reg; or InterQual</li><li>Psychiatry, Internal Medicine, Family Practice, Geriatrics, Hospitalist, or Emergency Medicine clinical specialists</li></ul><p>
&bull; Advanced degree such as an MBA, MHA, MPH&bull; Exposure to Public Health, Population Health, analytics, and use of business metrics.</p><ul><li>Experience working with Case managers or Care managers on complex case management, including familiarity with social determinants of health.</li><li>The curiosity to learn, the flexibility to adapt and the courage to innovate</li></ul><p></p><p><b>
Additional Information</b></p><p></p><p>
Typically reports to a Regional Vice President of Health Services, Lead, or Corporate Medical Director, depending on size of region or line of business.</p><p>
#physiciancareers</p><p></p>
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.<p></p><p><b>
Scheduled Weekly Hours</b></p><p></p>
40<p></p><p><b>
Pay Range</b></p>
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.<br>
<p></p>
$223,800 - $313,100 per year<br>
<p></p>
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.<p></p><p><b>
Description of Benefits</b></p>
Humana, Inc. and its affiliated subsidiaries (collectively, &ldquo;Humana&rdquo;) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.<p></p><h1 class="jobSectionHeader"><b><br>
About us</b><br>
</h1>
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health &ndash; delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.<p></p><p><br>
<br>
<b>Equal Opportunity Employer</b></p><p></p><p>
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.</p></div>

Behavioral Health Medical Director

Ascend Back Office Solutions

<div><h2 class="jobSectionHeader"><b>What this role is</b></h2>
<p>
Ascend is a healthcare management company building the operational infrastructure behind a growing concierge home health practice in South Florida. We support medically complex clients across Miami-Dade and Broward Counties. We are building the systems that make this business scalable and consistent, and we want an economics-minded analyst to help build them.</p><br>
<p></p>
<p>
You will work directly with our Director of Operations and leadership team. You will learn how a premium healthcare management operation creates value, how it measures whether it is working, and how it builds systems that make consistent excellence possible at scale. You will build things that remain in the business after you leave.</p><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>What you will build</b></h2>
<ul>
<li><p>The weekly business scorecard the five numbers that tell leadership whether the company is on track</p>
</li>
<li><p>The operational playbooks and SOPs documented processes that make every service line replicable and scalable</p>
</li>
<li><p>The Leapsome HR infrastructure org charts, competency frameworks, onboarding checklists, and training modules</p>
</li>
<li><p>The KPI attribution model connecting marketing inputs to revenue outputs</p></li><br>
</ul>
<h2 class="jobSectionHeader"><b>What you bring</b></h2>
<ul>
<li><p>Economics, business, or related undergraduate major, ideally pre-graduate school</p>
</li>
<li><p>Strong analytical thinking and the ability to work independently</p>
</li>
<li><p>Genuine curiosity about how businesses operate and how they grow</p>
</li>
<li><p>Clear written and verbal communication</p>
</li>
<li><p>A desire to understand business at a level that goes beyond the classroom</p></li><br>
</ul>
<h2 class="jobSectionHeader"><b>What you leave with</b></h2>
<ul>
<li><p>A portfolio of real, live operational systems built inside a growing company</p>
</li>
<li><p>A deep working knowledge of the Scalable operating framework used by some of the fastest-growing businesses in the country</p>
</li>
<li><p>The ability to articulate business value, operational efficiency, and systems thinking in any professional or academic context</p>
</li>
<li><p>A professional reference from healthcare operations leadership with 20+ years of experience</p>
</li>
<li><p>An ongoing part-time remote role</p></li></ul><br>
<p>
</p><h2 class="jobSectionHeader"><b>About Ascend</b></h2>
<p>
Ascend is a South Florida healthcare management company that drives growth, optimizes service delivery, and builds the operational and innovation systems across its portfolio of Medicare and Medicaid home health agencies, care management services, and healthcare training, serving Miami-Dade and Broward Counties.</p><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Position Overview</b></h2>
<p>
Ascend is seeking a Business Operations &amp; Strategy Analyst to support the build-out of the measurement, documentation, and HR systems that enable the organization and its managed entities to operate consistently, scale efficiently, and make data-driven decisions. This is a working role with direct exposure to leadership and real operational decision-making. The analyst will gain hands-on experience in business model development, operational systems design, performance measurement, and HR infrastructure inside a real, growing organization with active clients and measurable outcomes.</p><br>
<p></p>
<p>
The analyst will begin with a structured orientation to the Ascend management model and the service categories delivered across its managed entities before transitioning into system-building responsibilities. Throughout the engagement, the analyst will work alongside the Director of Operations to refine and document the operational playbooks and fulfillment engines, contributing directly to the strategic and operational work rather than observing it.</p><h2 class="jobSectionHeader"><b><br>
</b></h2>
<h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2>
<ul>
<li><p>Build and maintain the weekly Scalable operations scorecard, tracking the five core business performance metrics and presenting findings in the Monday leadership meeting</p>
</li>
<li><p>Develop the KPI attribution model connecting marketing channel activity to lead, client, and revenue outcomes</p>
</li>
<li><p>Assist with building the Leapsome HR infrastructure, including org chart, role competency frameworks, onboarding checklists, and initial training module content</p>
</li>
<li><p>Work with the Director of Operations to understand, refine, and convert operational playbooks and fulfillment engine frameworks into written Standard Operating Procedures for all three service categories</p>
</li>
<li><p>Identify process inefficiencies and submit documented improvement proposals with root cause analysis and projected measurable impact</p>
</li>
<li><p>Participate in the weekly Scalable leadership meeting as a contributing analyst, presenting data and recommendations, not observing</p></li><br>
</ul>
<h2 class="jobSectionHeader"><b>Qualifications</b></h2><br>
<p></p>
<p><b>
Required</b></p>
<ul>
<li><p>Current enrollment in an undergraduate economics, business, finance, or related program</p>
</li>
<li><p>Strong quantitative and analytical reasoning skills</p>
</li>
<li><p>Demonstrated ability to manage independent work and deliver results on a consistent schedule</p>
</li>
<li><p>Professional written and verbal communication skills</p>
</li>
<li><p>Proficiency in Google Sheets, Microsoft Excel, or equivalent data organization tools</p></li></ul><br>
<p>
</p><p><b>Preferred</b></p>
<ul>
<li><p>Coursework in operations management, organizational behavior, microeconomics, or strategic management</p>
</li>
<li><p>Exposure to CRM, HR, or project management platforms</p>
</li>
<li><p>Prior professional, research, or entrepreneurial experience</p>
</li>
<li><p>Interest in healthcare services, service business operations, or growth-stage companies</p></li><br>
</ul>
<h2 class="jobSectionHeader"><b>Compensation and Benefits</b></h2>
<ul>
<li><p>$20.00 per hour - 10 to 20 hours per week</p>
</li>
<li><p>Start date: May 2026</p>
</li>
<li><p>Hybrid schedule - Hollywood, FL; remote flexibility coordinated with supervisor</p>
</li>
<li><p>Mentorship from experienced healthcare operations and business leadership</p>
</li>
<li><p>Ongoing part-time remote continuation following the summer term</p>
</li>
<li><p>Professional reference upon successful completion of the engagement</p></li><br>
</ul>
<h2 class="jobSectionHeader"><b>Learning Outcomes</b></h2>
<p>
Candidates who complete this engagement will have built and implemented real operational systems inside a growing company. By the end of the summer term, the analyst will have demonstrated competency in operational measurement, process design and documentation, HR infrastructure development, and strategic business analysis with a portfolio of live deliverables that reflect each capability.</p><br>
<p></p>
<p>
Ascend is an equal opportunity employer committed to building a team that reflects the diversity of the communities we serve.</p></div><p></p>

Business Operations & Strategy Analyst

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