healthcare it trainer

Licking Memorial Health Systems

<div>Principal Trainer I

Information Systems

Licking Memorial Health Systems (LMHS) is a leading, non-profit healthcare organization, passionately dedicated to improving the health and well-being of our community. With a history dating back to 1898, LMHS remains a cornerstone of healthcare excellence, catering to the evolving needs of Licking County. Our cutting-edge facility provides a comprehensive spectrum of patient care services, from life-saving emergency medicine to the comforting embrace of home healthcare, with a unique range of specialized medical services, including cancer, heart health, maternity, and mental wellness.

When you join the LMHS team, you become a vital part of your local community Hospital. Working at LMHS is not just a job, it is a unique opportunity to directly impact the health and well-being of your friends, family, and neighbors. You will be providing care in a place in which you are personally connected, where the impact of your work extends beyond the Hospital doors and into the heart of our community. Our commitment to diversity, equity, and inclusion ensures that every member of our community is served with respect and compassion. Join us in our mission &ndash; dedicated to patient safety, utilizing state-of-the-art technology, and with a passionate team of highly trained and compassionate individuals who strive to improve the health of the community.

Position Description:

In this role the successful candidate will be an individual that possesses or can actively grow sound knowledge of how technology is situated in the workflow of clinicians and others within healthcare. The Epic Principal Trainer will be responsible for developing and maintaining course curricula and supporting training materials for their assigned applications. The Epic Principal Trainer will conduct training for new staff, provide refresher training as needed, and coordinate and implement training for software upgrades and updates. The Epic Principal Trainer will work closely with leaders, subject matter experts, analysts, and training team members on all aspects of the Epic project to assure project deadlines are met and to ensure all training reflects operational workflows, policies, and procedures.

Position Responsibilities:
<ul>
<li>Gain and maintain new Epic certifications/badges, or, show proof of maintained Epic certifications/badges from previous position</li>
<li>Know or be willing to learn how to create, present, and maintain training materials for assigned Epic application(s)</li>
<li>Able to have clear, effective verbal and non-verbal communication skills for classroom trainings</li>
<li>Able to have clear, effective communication skills with various Operational Leadership and Information Systems team members</li>
<li>Able to become competent in finding LMH policy and procedures that affect workflows related to assigned Epic application(s)</li>
<li>Able to become the content expert for assigned Epic application(s)</li>
<li>Know or be willing to learn how to coordinate application post-live training, including: new updates, new hire orientation changes, and ongoing optimizations</li>
<li>Know or be willing to learn how to identify training gaps and opportunities to improve operational efficiencies</li>
<li>Know or be willing to learn how to manage Epic training environments and patient build to supplement end-user training workflows</li>
<li>Know or be willing to learn overall Epic downtime processes for Information Systems and assigned Epic area(s) of coverage</li>
<li>Able to work with the Epic Training Manager on project assignments and provide timely, weekly status report updates for assigned Epic application(s)</li>
<li>Willing to improve other technical skills needed as an Information Systems team member, including: document control workflows, curriculum review boards, ticketing follow-ups, etc.</li>
</ul>
Scope:

Strong verbal communication and public speaking skills, strong interpersonal skills with the ability to build rapport easily, a willingness to learn and become proficient regarding the application(s) assigned to teach. Have the ability to adapt to change. Comfort with technology and ability to learn new applications quickly.

Experience:
<ul>
<li>Preferred Healthcare IT experience with responsibilities around teaching/training adult learners</li>
<li>Preferred Epic certification or experience in clinical documentation area. (Epic Trainer new certification is required within 6 months from employment.)</li>
<li>Preferred knowledge and comprehension of Healthcare Operational workflows</li>
<li>Preferred knowledge and comprehension of clinical workflows and experience working to train staff</li>
<li>Strong interpersonal presentation and communication skills required to interact effectively with all levels of the organization and external contacts</li>
<li>Strong documentation skills and ability to follow up and complete projects</li>
<li>Strong skills in PC desktop applications such as MS Word, Excel and PowerPoint.</li>
<li>Can identify opportunities for additional education and advancement of Epic utilization</li>
</ul>
Requirements:
<ul>
<li>LMH is accredited by DNV and TJC, and as such, may require specific annual education related to specialty certifications and standards.</li>
</ul>
Education:

Required Bachelor's Degree or have acquired equivalent experience (1-3 years). Preferred: Bachelor's Degree in Information Systems, Health Information, Business Administration, Education, Clinical Field or similar degree. Preferred certification in at least one Epic application or prior CT Experience obtained.

Licking Memorial Health Systems is an equal opportunity employer and maintains compliance with all state, federal, and local regulations. Licking Memorial Health Systems does not discriminate against applicants because of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors protected by law.</div>

Epic Principal Trainer

DEEPMILE

ABOUT DEEP MILE NETWORKS, LLC:Deep Mile Networks, LLC (&ldquo;Deep Mile&rdquo;) is a premier provider of training and technology solutions and management consulting services since 2006. The Company&rsquo;s industry best practices, technically sophisticated solutions, and advanced methodologies have been developed and refined through more than a decade of experience serving the Federal government and Commercial sector. Our capabilities include program and project management, systems integration, systems engineering, IT transformation,systems analysis, data analysis / analytics, change management, Electronic Health Record (EHR) training, curriculum development, and eLearning support for many Federal agencies and the Commercial clients.CLIENT:Military Health System (MHS) | Defense Health Agency (DHA)POSITION TITLE:Clinical Functions Advisor (CFA) &ndash; RegionalPOSITION SUMMARY:Deep Mile provides training support to Department of Defense (DOD) Military Treatment Facilities (MTFs) to enhance adoption of MHS GENESIS, the new Electronic Health Record (EHR) for Military Health System (MHS), to improve patient safety, improve health care quality, and drive standardization for MHS beneficiaries. This position will provide MHS GENESIS product training and implementation support services to MTFs within their region/market as well as MTFs outside their region/market that need coverage. Clinical Functions Advisors are required to get certified in at least three (3) MHS GENESIS tracks to be able to effectively train end users on EHR functions and workflows. Position required to report to client site daily. Primary responsibilities include delivering instructor led training as indicated in the provided facilitator guides, to include but not limited to support related to quick reference guides and DOD approved workflows; completing regular rounding and over the shoulder support to include checking in with clinics on a daily basis or as appropriate to the MTF; observing clinic workflows and providing change management support as indicated; and delivering instructional and/or workflow support and training events as indicated by observed and/or documented training trends.TRAVEL REQUIREMENTS:10% - 25% travel requiredRESPONSIBILTIES:<ul><li>Function as a Subject Matter Expert (SME) for training physicians, clinical staff, and support staff at MTFs on MHS GENESIS functions and workflows.</li><li>Deliver workflow-based, role-based, and process-based EHR training using classroom, Over-the-Shoulder (OTS), web-based/virtual classroom, eLearning, and hands-on training methods.</li><li>Assist with developing, reviewing, identifying gaps, and updating training materials (e.g., facilitator guides, tips sheets, workflow guides, end user training agendas, competency assessments, training videos, etc.) related to EHR functionality and/or workflows.</li><li>Prepare training reports, collect course evaluation feedback, and input training data in the training management repository.</li><li>Work with site leadership to identify and train super users/peer experts and clinical leaders to create a knowledgeable staff familiar with the MTF processes/requirements.</li><li>Successfully obtain and maintain certification in at least three (3) MHS GENESIS tracks based on the designated MTF/region/market training needs.</li><li>Collaborate with stakeholders at MTFs to improve and expand end user adoption of new and existing MHS GENESIS workflows based on specific user roles and patient care processes.</li><li>Provide training and change management support to end users on updates and changes to EHR functions and/or workflows.</li><li>Provide EHR workflow adoption support to end users in accordance with position-specific clinical and business workflows.</li><li>Participate in all meetings and training events associated with system changes/updates and ensure complete understanding of impact and functionality. Provide training to end users impacted by changes/updates locally and across the enterprise as directed.</li><li>Provide training and implementation support to MTFs within the designated region/market as well as MTFs outside the designated region/market that need coverage. Trainers assigned to regions that are in sustainment may be required to support other region(s) deployment activities.</li><li>Provide post go-live optimization and sustainment support by establishing training plans for train-the-trainer training, super user training, and end user training activities.</li><li>Assist end users in troubleshooting issues, identifying training opportunities, and submitting trouble tickets via MHS Service Help Desk as appropriate.</li><li>Attend and/or conduct required meetings, conference calls, and briefings as directed by the Government Site Lead and Project Management Team to share knowledge, provide updates, and address questions and/or concerns.</li><li>Maintain strong clinical knowledge of healthcare trends, policy, regulatory, and compliance issues.</li><li>Evaluate effectiveness of training programs and use relevant evaluation data to revise and/or recommend changes in instructional objectives and methods.</li><li>Assist peers in providing training coverage and responding to end user queries.</li><li>Assist with onboarding other trainers on-site and within the region/market and across the enterprise as directed.</li><li>Document end user issues and training support, reporting as directed to project management and government leadership teams.</li><li>Document lessons learned following training events and site visits to include observations, post training event surveys, and client feedback.</li><li>Actively participate in training forums and provide support to peers as required.</li><li>Perform other administrative responsibilities as assigned.</li><li>Role entails heavy mobility - walking between different areas and doing rounds to check-in with end users in various parts of the site.</li></ul>QUALIFICATIONS:<ul><li>Two (2) to five (5) years of experience providing Clinical Information Systems (CIS) workflow support.</li><li>Clinical Informatics or Clinical / Healthcare related degree preferred.</li><li>Licensed Practical Nurse (LPN) / Registered Nurse (RN) / Medical Assistant (MA) or similar healthcare certification preferred.</li><li>Preferred experience with the Cerner or other EHR modules (Acute, Ambulatory, Ancillary, Dental, Emergency Department, Laboratory, Patient Accounting, Maternity, Radiology / Pharmacy, Revenue Cycle, Surgery / Anesthesia).</li><li>Preferred experience supporting the Military Health System (MHS).</li><li>Preferred experience with training medical personnel on clinical information systems (CIS).</li><li>Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse medical community.</li></ul>US Citizenship Required - Candidate will need to obtain a DoD Public Trust ClearanceRequired to travel to local or other non-local locationsFull-time (W2) position with benefitsBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

EHR Trainer/ Clinical Functions Advisor (CFA)

Seneca Holdings, LLC

<div>Seneca Global Services, LLC is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit the website and follow us on LinkedIn.
<div>
At Seneca, our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs. Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles at Seneca Holdings is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation.</div>

Seneca Global Services is seeking an MHS GENESIS Training Specialist to join our team in supporting our United States Coast Guard (USCG) client to provide End User Engagement (EUE) support across USCG clinics and sickbays. The successful candidate will work closely with end users to provide communication, knowledge management, training, and workflow coaching support. 
 
A Public Trust clearance is required for this position and up to 25% travel may be required. 
 
While this role is primarily remote, it may include up to 1-2 days weekly onsite at USCG clinics and sickbays. Candidates that live within commuting distance (up to 50 miles) of USCG facilities in the following locations are highly encouraged to apply: Petaluma, CA; Yorktown, VA; Washington, DC; Baltimore, MD; San Diego, CA; Miami, FL. 


Responsibilities include, but are not limited to:
<ul>
<li>Provide Electronic Health Record (EHR) end user training to USCG clinic/sickbay staff, both virtually and onsite, utilizing DHA training domains for training delivery. Training content will include the core EHR system, capability releases/upgrades, and new deployments, via instructor-led training (ILT), over-the-shoulder training, and optimization sessions.</li>
<li>Assess newly assigned clinic/sickbay staff to determine training needs and assign MHS GENESIS/JOMIS solution suite role-based training tracks to end users based on the healthcare personnel requirements/responsibilities.</li>
<li>Verify that CG personnel can access DHA materials on CGOne network and notify Government Training Lead of access issues.</li>
<li>Provide workflow training support during deployment and sustainment phases of end-user adoption support.</li>
<li>Ensure that each user demonstrates the skills and the abilities to use the system in accordance with the criteria required to successfully perform his/her specific role within MHS GENESIS/JOMIS.</li>
<li>Educate end users on locating training and adoption resources, including instructions for requesting ad-hoc training sessions from a USCG trainer; DHA EHR University and JKO modules; online DHA resources, tip sheets and job aids; Learning Lives; USCG Homeplate SharePoint, etc.</li>
<li>Train end users (and assist ad-hoc) on the process of submitting MHS GENESIS/JOMIS trouble tickets and provide training issue resolution support.</li>
<li>Coordinate with designated clinic/sickbay representatives in filling end user training slots and strategically schedule training sessions to maximize resources and efficiently utilize training staff.</li>
<li>Leverage DHA EHR University and other DHA training, adoption, and optimization resources to improve training delivery to CG healthcare staff.</li>
<li>When DHA-provided content does not meet CG needs, design and develop curriculum content, coaching materials, and teaching aids as needed, compliant with CG Force Readiness Command (FORCECOM) policies and formats.</li>
<li>Maintain expertise on MHS GENESIS and associated supporting applications (i.e., Joint Level Viewer (JLV), Patient Portal, reporting platforms (Health Data Intelligence, Discern, LightsOn, Advance), etc.)</li>
<li>Adapt and customize JOMIS Roles 1 and 2 and JOMIS Operational Medicine Healthcare Solution Suites strategy and training and provide documentation to address Coast Guard needs, as needed.</li>
<li>Assist with development and execution of a training approach that ensures all trainers and end users are educated and equipped with training materials to use routinely for sustainment training.</li>
<li>Review all training materials for accuracy and relevancy based on curriculum and workflow and provide recommendations to the appropriate office for updates, as needed.</li>
<li>Promote EHR optimization for each user's role to support thorough, efficient documentation. Optimization should include personal configuration of workflow components (adding or removing), filters, continuous scrolling, and contextual view/split screen; Use of favorites and ensuring favorites are added to folders on Quick Orders Mpage; and sharing of favorites among team members.</li>
</ul>
Basic Qualifications:
<ul>
<li>A minimum of five (5) years' experience in supporting computer information systems training, tools, software installs, and upgrades; preparing classrooms, facilities, and necessary equipment for classes; delivering classroom instructor led, one-on-one, and structured on the job training.</li>
<li>A minimum of two (2) years' experience training personnel on Cerner Millennium Electronic Health Record or MHS GENESIS software.</li>
<li>Cerner Millenium training certification.</li>
<li>Strong interpersonal skills, effective verbal and written communication, and the ability to work professionally and effectively with stakeholders in a diverse community.</li>
<li>Fluency in verbal and written English and English medical terminology and the ability to read, write, speak, and understand English fluently.</li>
<li>United States (U.S.) citizenship.</li>
<li>Ability to obtain and maintain at a minimum a Tier 1 NACI background investigation</li>
<li>Ability to obtain a Common Access Card (CAC) as required.</li>
<li>Ability to work professionally and effectively with stakeholders in a diverse community.</li>
<li>Understanding of the unique informatics architecture of the military.</li>
<li>Operational (deployment), clinical (i.e., RN or HM), and Electronic Health Record (EHR) system experience strongly preferred.</li>
</ul><div>
Equal Opportunity Statement: 
Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.</div></div>

MHS GENESIS Training Specialist

University health San Antonio

<div><div><div>POSITION SUMMARY AND RESPONSIBILITIES
 
Provides educational expertise, project management, technical guidance and direction in the development of Epic education. Works closely with their analyst team as well as operational leaders. Organizes and schedules a variety of educational projects in a timely and proficient manner. Maintains educational materials for assigned application(s). Provides live or Webex new hire, upgrade and refresher training to staff. Participates in operational department meetings, provides regular at the elbow support of staff. Individual must maintain a good working relationship with co-workers and other University Health staff as well as perform other duties as assigned or defined in the performance evaluation and in the University Health policies and procedures.
EDUCATIONAL/EXPERIENCE 
Bachelor&rsquo;s degree in information technology or other work related field is preferred. Experience in Epic application systems and healthcare setting is preferred but not required. Knowledge and application of adult learning principles. Proficient in Microsoft applications including Word, Excel, and PowerPoint. Excellent customer service skills. Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education. Strong organizational skills in managing multiple priorities. Understanding and interpreting clinical and non-clinical workflows, processes, and terminology in order to translate information into educationally sound training content. Will be required to successfully pass the Epic pre-assessment test.</div> 
</div> 
Location: University Health - San Antonio &middot; EPIC Operations 
Schedule: Full Time, Day Shift</div>

EPIC Principal Trainer

Baptist Health System, Inc.

<div>About Baptist Health 
Recognized as a top place to work in health care, Baptist Health cares for more patients in Northeast Florida than any other provider, ranking as &ldquo;most preferred&rdquo; for more than 30 years. We&rsquo;re Jacksonville's only locally governed, faith-based, not-for-profit health system and provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals. Our centers of excellence include Baptist MD Anderson Cancer Center, Baptist Heart Hospital, Baptist Neurological Institute and Wolfson Children's Hospital.
Epic Credentialed Trainer, Clinical Training Department, Full Time Hybrid Jacksonville, Baptist Medical Center.
The primary responsibility of the Epic Credentialed Trainer entails conducting classroom sessions to train newly recruited personnel on all clinical systems within the organization. This involves close collaboration with the principal trainer to develop educational content of high quality. Additionally, there is a pivotal role in maintaining and deploying training materials across the organization. This role will require advanced knowledge of Epic with a focus on Epic ASAP and Stork
For more than 25 years, health care consumers have named Baptist Health the &quot;most preferred healthcare provider&quot; in the region. At Baptist Health, we are proud to be local, providing multigenerational care to our community. We are the hospital Jacksonville trusts most. Our employees can take pride in their Baptist badge, knowing the impact they make on their friends, family, and neighbors. Baptist was recently recognized by Forbes magazine as one of America's top employers for diversity.
Baptist Health offers competitive pay &amp; comprehensive benefits packages as well as opportunities for professional growth &amp; advancement. At Baptist Health, we provide an exceptional employment experience where team members can bring their authentic selves and belong to a larger purpose together. By fostering connections with our team members and our community, we offer a fulfilling and personal career. 
 As an Epic Credentialed Trainer you will be responsible for:<ul><li>
Responsible for achieving in-depth knowledge of assigned Epic applications and be able to communicate effectively to end users in a classroom, webinar, eLearning, and other modalities as appropriate.</li><li>
The trainer will be expected to keep materials and classroom environment pleasant and current.</li><li>
The trainer will work with the appropriate Principal Trainer or team lead to facilitate the creation of performance support tools and other modalities for the purpose of meeting end-user needs.</li><li>
Credentialed in a minimum of one Epic application or eligible to become credentialed in Epic applications within six weeks of hire date.</li></ul>
Epic Credentialed trainer, Experience:<ul><li>
Minimum 5 years of related experience Required</li><li>
Experience with Training others</li><li>
Teaching or instructions experience</li></ul>
Education &amp; Credential Requirements:
Education/Degree Required:
High School Diploma
Degree Preferred:
Associate of Arts/Science
If you are interested in this Full-Time Epic Credentialed Trainer opportunity, please apply now or contact andrew.foran@bmcjax.com.
Primary Location:
IT Building - Beach Blvd</div>

Epic Credentialed Trainer, Clinical Training Department, Full Time Hybrid Jacksonville, Baptist Medical Center

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Epic Principal Trainer

EHR Trainer/ Clinical Functions Advisor (CFA)

MHS GENESIS Training Specialist

MHS GENESIS Training Specialist

MHS GENESIS Training Specialist

EPIC Principal Trainer

Epic Credentialed Trainer, Clinical Training Department, Full Time Hybrid Jacksonville, Baptist Medical Center