healthcare navigator

HALO Diagnostics

<p></p><div><h3 class="jobSectionHeader"><b>Saving Lives with Early Detection</b></h3><p>
At <b>HALO Diagnostics (HALO Dx)</b>, we recognize that every patient is unique. Our mission is to deliver early detection and precision-focused healthcare to help prevent and conquer the most impactful diseases. Through our specialized care and advanced diagnostic tools, we make a measurable difference in patient outcomes.</p><p>
From <b>Vascular and Interventional Radiology</b> to <b>Orthopedic and Sports Medicine</b>, <b>Neuroradiology</b>, and <b>Whole-Body Imaging</b>, our radiologists are highly trained to diagnose&mdash;and in many cases, treat&mdash;a wide range of health conditions using minimally invasive methods.</p><p></p><h3 class="jobSectionHeader"><b>
Position: Patient Navigator (Float) &ndash; Hereditary Cancer Testing</b></h3><p>
 <b>Location: Waterbury, CT</b><br>
 <b>Schedule:</b> Monday &ndash; Friday, 8:00 AM to 5:00 PM<br>
 <b>Job Type:</b> Full-time | In-Person</p><p><b>
About the Role</b></p><p>
As a <b>Patient Navigator Float specializing in Hereditary Cancer Testing</b>, you will support patients through critical stages of their diagnostic journey. You will be based in <b>Waterbury, CT</b> <b>supporting all Connecticut sites</b> by<b> </b>providing education, coordinating care, and assisting with phlebotomy. You'll work closely with a multidisciplinary clinical team to ensure a seamless, supportive, and professional patient experience.</p><p>
In addition to competitive compensation, this position includes a <b>comprehensive benefits package</b> and <b>stock options</b> in a fast-growing health tech company.</p><p></p><h3 class="jobSectionHeader"><b>
Key Responsibilities</b></h3><ul><li><p>
Provide education and support for high-risk patients undergoing genetic testing.</p></li><li><p>
Register patients and schedule follow-up appointments.</p></li><li><p>
Build trust and confidence with patients by explaining procedures clearly and compassionately.</p></li><li><p>
Perform blood draws and specimen collection with accuracy and professionalism (~5&ndash;10% of role, with potential to expand).</p></li><li><p>
Accurately verify and label patient specimens at the time of collection.</p></li><li><p>
Maintain documentation, patient records, and uphold HIPAA compliance.</p></li><li><p>
Ensure a clean, safe, and welcoming clinical environment.</p></li><li><p>
Collaborate with the clinical team and area supervisor to complete daily tasks efficiently.</p></li><li><p>
Serve as a key patient contact, embodying HALO&rsquo;s commitment to precision care and early detection.</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
</b></h3><p><b>Required:</b></p><ul><li><p>
2+ years recent experience as a <b>Medical Assistant</b> working with a clinical team.</p></li><li><p><b>
Experience with insurance verifications and authorizations</b> (minimum 2 years).</p></li><li><p>
National Certified <b>Phlebotomist </b>with strong experience in blood collection.</p></li><li><p>
Current <b>BLS certification</b>.</p></li><li><p>
Strong phlebotomy skills, including venipuncture for genetic testing.</p></li><li><p>
Ability to work independently and manage time effectively across multiple sites.</p></li><li><p>
Reliable transportation, valid driver&rsquo;s license, and clean driving record (if applicable)</p></li></ul><p><b>
Preferred:</b></p><ul><li><p>
Registered/Certified Medical Assistant.</p></li><li><p>
2+ years of experience in a <b>Patient Service Center</b> or similar outpatient environment.</p></li><li><p>
Prior experience in a customer-facing role within a healthcare setting.</p></li><li><p>
Proficiency with data entry and patient systems (EMR/EHR).</p></li></ul><p></p><h3 class="jobSectionHeader"><b>
Why Join HALO Dx?</b></h3><ul><li><p><b>
Make a real difference</b> in patients&rsquo; lives with early detection and cutting-edge diagnostics</p></li><li><p><b>
Consistent weekday schedule</b> &ndash; no weekends, nights, or holidays</p></li><li><p>
Competitive pay and <b>comprehensive benefits</b>, including:</p><ul><li><p>
Medical / Dental / Vision / Life insurance</p></li><li><p>
401(k) plan with company match</p></li><li><p>
Paid vacation, holidays, and sick time</p></li><li><p>
Stock options in a growing health tech company</p></li><li><p>
Flexible Spending Account (FSA) / Health Savings Account (HSA)</p></li><li><p>
Disability insurance and employee discounts</p></li><li><p>
Opportunities for <b>career advancement and continued training</b></p></li></ul></li></ul><p></p><p><b>
Schedule:</b> 8-hour shift, Monday&ndash;Friday<br>
<b>Work Type:</b> In-person</p><p><b>
Salary:</b> $27-30/hour, based on experience</p><p></p><p>
Join HALO Precision Diagnostics and be part of a team that&rsquo;s transforming healthcare through early detection and personalized care.</p></div>

Patient Navigator Float - Waterbury, CT

Health Advocate

<div><div>Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate's supervisors are promoted from within the company. Join our award winning team!</div><div>
2025:</div><ul><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li></ul><div></div><div>
2024:</div><ul><li><div>
Excellence in Customer Service Awards: Organization of the Year (Small)</div></li><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li><li><div>
Best in Biz Awards: Most Customer-Friendly Company of the Year &ndash; Medium and large category (Silver)</div></li></ul><div></div><div>
As part of Teleperformance in the US, we were also named #95 in the 2024 &lsquo;Fortune 100 Best Companies to Work For&reg;&rsquo; in the USA by Great Places to Work (GPTW&reg;)</div><div></div><div>
Patient Navigator</div><div></div><div>
Connect Care. Remove Barriers. Improve Outcomes.</div><div>
At Health Advocate, Patient Navigation is not a call center role &mdash; it&rsquo;s a front-line access and engagement function that directly impacts patient outcomes.</div><div>
We are seeking a Patient Navigator who understands that timely support, compassionate communication, and proactive coordination can change the trajectory of someone&rsquo;s healthcare experience.</div><div></div><div>
This role is designed for someone who thrives at the intersection of service, systems, and human connection. You will support patients in navigating complex healthcare pathways, removing access barriers, and ensuring they receive the right care at the right time.</div><div></div><div>
Compensation: $17.71 per hour</div><div></div><div>
If you are energized by helping others, solving problems, and making healthcare easier to access and understand &mdash; we want to meet you.</div><div></div><div>
Your Mission: What Success Looks Like</div><div>
Your primary accountability is to improve patient engagement and care navigation by delivering responsive, accurate, and compassionate support.</div><div>
Success in this role includes consistently achieving:</div><div></div><div>
   Timely Patient Engagement</div><ul><li>
Respond to inbound calls and conduct proactive outreach via phone, SMS, email, or IVR</li><li>
Quickly build rapport and encourage active participation in care</li><li>
Ensure patients feel heard, supported, and guided</li></ul><div></div><div>
   Barrier Removal &amp; Access Coordination</div><ul><li>
Assist with appointment scheduling, transportation coordination, and medical record transfers</li><li>
Identify and address Social Determinants of Health (SDOH) impacting access</li><li>
Connect patients to community resources and payer ecosystems</li><li>
Reduce care delays and improve continuity of care</li></ul><div></div><div>
   Accurate Documentation &amp; Compliance</div><ul><li>
Verify and update patient demographic information in internal systems</li><li>
Document all patient interactions thoroughly and accurately</li><li>
Ensure every interaction complies with HIPAA and applicable federal/state regulations</li></ul><div></div><div>
What You&rsquo;ll Do: Your Roadmap to Impact</div><div>
Care Navigation &amp; Patient Support</div><ul><li>
Provide live patient support for appointment scheduling and care coordination</li><li>
Offer basic clinical education and appointment preparation guidance</li><li>
Transfer calls requiring licensed clinical support to the 24/7 nurse line or appropriate internal teams</li><li>
Follow up with patients, providers, and partners to ensure services are accessed as planned</li></ul><div></div><div>
Research &amp; Case Resolution</div><ul><li>
Track patient needs through to resolution</li><li>
Identify and research barriers impacting care access</li><li>
Prioritize open cases to ensure timely support</li><li>
Monitor trends in patient issues and escalate patterns to your supervisor to improve service delivery</li></ul><div></div><div>
Cross-Functional Collaboration</div><ul><li>
Work cooperatively with internal teams to meet service goals</li><li>
Escalate complex or out-of-scope situations appropriately</li><li>
Support departmental improvement initiatives</li><li>
Assist with user acceptance testing for system updates and enhancements</li><li>
Mentor new team members as needed</li></ul><div></div><div>
Who You Are: The Navigator We&rsquo;re Looking For</div><div>
You are service-driven, detail-oriented, and grounded in compassion. You understand that healthcare navigation requires both efficiency and empathy.</div><div>
You bring:</div><ul><li>
A High School Diploma or G.E.D. (required)</li><li>
Associate&rsquo;s degree in healthcare, social work, business administration, liberal arts, or related field (preferred)</li><li>
2+ years of experience in customer service, healthcare navigation, or patient support (required)</li><li>
Experience in care coordination, community resources, or healthcare access (preferred)</li><li>
Strong communication skills and active listening abilities</li><li>
Comfort working across multiple systems and documenting accurately</li><li>
A proactive mindset and strong organizational skills</li><li>
Commitment to confidentiality and compliance standards</li></ul><div></div><div>
Preferred certifications may include:<br>
Medical Assistant, Community Health Worker, EMT, Social Worker, Patient Navigator, or other healthcare-related credentials.</div><div></div><div>
Mental &amp; Physical Requirements</div><div>
This position is primarily office-based and technology-driven.</div><div></div><div>
Essential physical functions include:</div><ul><li>
Frequent use of computers, telephones, and related systems</li><li>
Typing, grasping, and repetitive motions</li><li>
Sedentary work for extended periods</li></ul><div></div><div>
Essential mental functions include:</div><ul><li>
Sustained concentration</li><li>
Active listening</li><li>
Clear verbal and written communication</li><li>
Ability to manage multiple tasks simultaneously</li></ul><div></div><div>
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.</div><div></div><div>
Compensation &amp; Benefits</div><div>
Pay Rate: $17.71 per hour</div><div></div><div>
Health Advocate offers a comprehensive benefits package including:</div><ul><li>
Medical, dental, and vision coverage</li><li>
401(k) with company match</li><li>
Paid time off and paid holidays</li><li>
Access to Health Advocate programs including EAP and wellness resources</li><li>
Full training and system support</li></ul><div></div><div>
Why Health Advocate?</div><div>
Because access matters.</div><div>
Every call you take, every barrier you remove, and every resource you connect impacts someone&rsquo;s health journey. You are not simply answering questions &mdash; you are enabling care.</div><div>
If you&rsquo;re ready to help patients navigate healthcare with clarity and compassion, apply today and make an impact where it matters most.</div><div></div><div>
Ready to Make an Impact?</div><div>
If you&rsquo;re ready to guide patients through complex healthcare journeys, remove barriers to care, and create meaningful impact through compassionate navigation &mdash; we&rsquo;d love to hear from you.</div><div>
Apply today and help redefine what Patient Navigation means at Health Advocate.</div><div></div><div>
Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of all responsibilities, skills, or qualifications associated with the role.</div><div></div><div>
Physical Requirements:<br>
This position is primarily sedentary, requiring prolonged sitting while performing administrative tasks. The role involves extensive use of a computer for typing, mouse navigation, and reading information on a screen for extended periods. Frequent phone use is required for communication with team members, clients, or external parties. Essential physical functions include fingering, grasping, pulling hand-over-hand, and repetitive motions necessary for navigating software, entering data, and interacting with electronic documents.</div><div></div><div>
Mental and Cognitive Requirements:<br>
The role requires strong concentration, attention to detail, and the ability to complete tasks accurately. Critical thinking and problem-solving skills are essential to address issues that may arise in day-to-day duties. Effective verbal and written communication skills are needed for responding to inquiries and collaborating with others.</div><div></div><div>
Work Environment:<br>
This position is fully remote and requires a home office environment with appropriate lighting, a computer, and phone access. The workspace should be free from distractions to ensure effective focus and productivity during work hours.</div><div></div><div>
Company Overview</div><div>
Health Advocate is the nation&rsquo;s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.</div><div>
Learn more</div><div>
Health Advocate <div>https://www.healthadvocate.com/site/</div></div><div></div><div><br>
Awards:</div><div>
2025:</div><ul><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li></ul><div>
2024:</div><ul><li><div>
Excellence in Customer Service Awards: Organization of the Year (Small)</div></li><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li><li><div>
Best in Biz Awards: Most Customer-Friendly Company of the Year &ndash; Medium and large category (Silver)</div></li></ul><div>
2023:</div><ul><li><div>
National Customer Service Association All-Stars Award: Service Organization of the Year.</div></li><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li></ul><div>
2022:</div><ul><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Bronze Winner</div></li><li><div>
Excellence in Customer Service Awards: Organization of the Year (Small)</div></li><li><div>
Best in Biz Awards: Most Customer-Friendly Company of the Year &ndash; Medium and large category (Silver)</div></li></ul><div>
2021:</div><ul><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Customer Service Department of the Year &ndash; Healthcare, Pharmaceuticals, and Related Industries, Silver Winner</div></li><li><div>
Stevie&reg; Awards for Sales &amp; Customer Service: Most Valuable Response by a Customer Service Team (COVID-19). Bronze Winner</div></li><li><div>
Best in Biz Awards: Most Customer-Friendly Company of the Year &ndash; Medium and large category (Silver)</div></li></ul><div>
2020:</div><ul><li><div>
National Customer Service Association All-Stars Award: Organizations of 100 or Greater, Runner-Up</div></li><li><div>
Communicator Award of Distinction: October 2019 Broker News</div></li><li><div>
MarCom Awards: Gold, COVID Staycation Ideas brochure</div></li><li><div>
MarCom Awards: Platinum, 2021 Well-being Calendar</div></li><li><div>
Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium category (Silver)</div></li></ul><div></div><div>
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.</div><div>
PAY TRANSPARENCY NONDISCRIMINATION PROVISION</div><div><br>
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-I.35(c)</div></div><div></div>

Patient Navigator

ConcertoCare

<div><p><b>This is a hybrid role.</b> While most duties can be completed remotely, this role may require you to commute to the local office as needed.</p><p><br>
As a <b>Care Navigator</b>, you&rsquo;re the first point of contact for patients and care teams&mdash;setting the tone, keeping information flowing, and helping deliver exceptional, coordinated care. You&rsquo;ll manage inbound and outbound communications, support scheduling and medical records, and play a key role in ensuring every patient feels heard, supported, and cared for.</p><p>
This is a highly collaborative role where your organization, compassion, and &ldquo;jump-in-and-help&rdquo; mindset directly impact patient experience and care quality.</p><p><b>
What You&rsquo;ll Do</b></p><ul><li>
Serve as the warm, knowledgeable first contact for patients, care teams, and external partners</li><li>
Manage inbound calls, voicemails, and messages&mdash;routing and resolving efficiently</li><li>
Support appointment confirmations, check-in/check-out, and patient access workflows</li><li>
Coordinate outbound calls and tasks to support care delivery and quality initiatives</li><li>
Manage medical records, referrals, orders, and insurance verification</li><li>
Keep patient information accurate and up to date</li><li>
Act as a patient advocate&mdash;raising questions, resolving issues, and escalating when needed</li><li>
Participate in team huddles and contribute to a collaborative care environment</li></ul><p><b>
What Makes You a Great Fit</b></p><ul><li>
You&rsquo;re service-driven and committed to delivering an exceptional patient experience</li><li>
You thrive in fast-paced, team-based environments</li><li>
You&rsquo;re organized, proactive, and take pride in follow-through</li><li>
You&rsquo;re energized by supporting patients with complex needs and making healthcare more accessible</li></ul><p><b>
Requirements</b></p><ul><li>
High school diploma or GED required</li><li>
2+ years of experience in a healthcare setting</li><li>
1+ year of call center experience or equivalent</li><li>
Medical Assistant certification/registration or MA experience preferred</li><li>
Strong customer service skills and a patient-centered mindset</li><li>
Working knowledge of medical records, medical terminology, and HIPAA compliance</li><li>
Proficient with telephony systems, EHRs, and computer software (average to advanced skills)</li><li><b>
DRIVER REQUIREMENTS IF DRIVING YOUR OWN VEHICLE: Licensed for a minimum of 5 years. No vehicle-related suspensions, DUI, reckless driving, leaving the scene of an accident, vehicular manslaughter, felony convictions, or 3 or more moving violations within the last 5 years. No more than 2 moving violations or 1 at-fault accident in the last 3 years.</b></li></ul><p><i>
Compensation for the role is commensurate with the candidate&rsquo;s qualifications, skills, competencies, and experience. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits.</i></p><p><b>
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</b></p><p><b>
ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace</b></p></div>

Care Navigator

UroPartners LLC.

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  GENERAL SUMMARY
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work Location: 350 S. Northwest Hwy Suite 106 Park Ridge, IL 60068 travel required: 7447 W. Talcott, Suite 509 Chicago, IL 60631-3716
  </li>
  <li>
   Starting range: $22.00-26.00
  </li>
  <li>
   Full Time; M-F; No late nights, weekends, or observed holidays at this time!
  </li>
  <li>
   We offer competitive pay as well as PTO, Holiday pay, and a comprehensive benefits package!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Health insurance
  </li>
  <li>
   Dental insurance
  </li>
  <li>
   Vision insurance
  </li>
  <li>
   Life Insurance
  </li>
  <li>
   Pet Insurance
  </li>
  <li>
   Health savings account
  </li>
  <li>
   Paid sick time
  </li>
  <li>
   Paid time off
  </li>
  <li>
   Paid holidays
  </li>
  <li>
   Profit sharing
  </li>
  <li>
   Retirement plan
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  General Summary
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Patient Navigator
 </strong>
 is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. Advocates for patient in resolution of concerns. Empowers patients through knowledge and emotional support to independently navigate through the patient care pathway.
 <br/>
 <br/>
 <strong>
  Essential Job Function/Competencies
  <br/>
  <br/>
 </strong>
 Responsibilities include but are not limited to:
 <br/>
 <br/>
 <ul>
  <li>
   Documents patient care services by charting in the patient&rsquo;s electronic medical record. Updates information when changes have occurred, or new information is available.
  </li>
  <li>
   Guides patients and families through their healthcare experience, answers questions, provides education, helps them to understand their diagnosis and treatment options.
  </li>
  <li>
   Resolves patient problems and needs by utilizing team strategies.
  </li>
  <li>
   Tracks and documents metrics and outcomes.
  </li>
  <li>
   Identifies support groups appropriate for patients and families and coordinates scheduling of appointments.
  </li>
  <li>
   Provides age and culturally appropriate information and resources during the diagnostic evaluation.
  </li>
  <li>
   Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, translation, and other needed services.
  </li>
  <li>
   Help patients navigate insurance claims and works to create payment plans when necessary.
  </li>
  <li>
   Ensure that patients are fully informed about their legal rights.
  </li>
  <li>
   Performs other position related duties as assigned.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Certifications, Licensures Or Registry Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical Assistant Certificate or Registration preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  KNOWLEDGE | SKILLS | ABILITIES
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Knowledge of medical terminology and coding.
  </li>
  <li>
   Display exceptional customer service skills.
  </li>
  <li>
   Basic computer knowledge that includes Microsoft Office Suite. Knowledge in healthcare systems operations such as EMR.
  </li>
  <li>
   Must communicate clearly and effectively in both a written and verbal format.
  </li>
  <li>
   Knowledge of patient confidentiality, state laws, HIPAA regulations, and medical records procedures.
  </li>
  <li>
   Ability to work independently and communicate appropriately with leader and teammates.
  </li>
  <li>
   Understands and is sensitive to patient and family experiences.
  </li>
  <li>
   Complies with HIPAA regulations for patient confidentiality.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  EDUCATION REQUIREMENTS
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or equivalent required. Bachelor's degree in related field preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At least one year of experience in a medical office setting.
  </li>
  <li>
   Minimum of two years experience in customer service relations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Travel
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   N/A
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  PHYSICAL DEMANDS
  <br/>
  <br/>
 </strong>
 Carrying Weight
 <br/>
 <br/>
 Frequency
 <br/>
 <br/>
 1-25 lbs.
 <br/>
 <br/>
 Frequent from 34% to 66%
 <br/>
 <br/>
 26-50 lbs.
 <br/>
 <br/>
 Occasionally from 2% to 33%
 <br/>
 <br/>
 Pushing/Pulling
 <br/>
 <br/>
 Frequency
 <br/>
 <br/>
 1-25 lbs.
 <br/>
 <br/>
 Seldom, up to 2%
 <br/>
 <br/>
 100 + lbs.
 <br/>
 <br/>
 Seldom, up to 2%
 <br/>
 <br/>
 Lifting - Height, Weight
 <br/>
 <br/>
 Frequency
 <br/>
 <br/>
 Floor to Chest, 1 -25 lbs.
 <br/>
 <br/>
 Occasional: from 2% to 33%
 <br/>
 <br/>
 Floor to Chest, 26-50 lbs.
 <br/>
 <br/>
 Seldom: up to 2%
 <br/>
 <br/>
 Floor to Waist, 1-25 lbs.
 <br/>
 <br/>
 Occasional: from 2% to 33%
 <br/>
 <br/>
 Floor to Waist, 26-50 lbs.
 <br/>
 <br/>
 Seldom: up to 2%
</div>


Patient Navigator Medical Assistant

PAM Health

<div><div>Are you passionate about your career? Results driven? Love helping people? Then we want to speak with you! It&rsquo;s no secret that here at PAM Health, our results are seen every day in the patients we help. Once you enter our facility, you are PAMily, and we take care of our PAMily. As a Clinical Navigator, you are the face of our hospital. You will meet people at their worst of times, and by sharing our success and the potential success they can reach during their rehab stay with us, they will know they have the potential and support needed to assist them in achieving their goals!</div><div></div><div><b><br>
Evening Navigator (ED Rounds)</b></div><div><b>
Monday&ndash;Friday, 4:00 PM &ndash; 12:00 AM (8-hour shifts)</b></div><div></div><div><b><br>
Some things that our hospital can offer YOU as a full-time employee:</b></div><ul><li>
Medical Benefits: EPO/HDHP/HSA options, including prescription coverage, Rx &rsquo;n Go, and Teladoc</li><li>
Comprehensive dental and vision benefits</li><li>
Employee Assistance Program, including counseling, legal, and financial service</li><li>
Flexible spending (FSA) and health savings (HSA) accounts</li><li>
Life and Disability insurance benefits</li><li>
Education/In-Service Opportunities including continuing education and tuition assistance</li><li>
Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options</li><li>
Auto, Home, Cell Phone, and Gym Membership discount offerings</li><li>
Personal Travel Discounts</li><li>
Employee Bonus Referral Program</li><li>
401(k) plans and discretionary employer match</li><li>
Generous Paid Benefit Time</li></ul><div><br>
This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with business development team members including the Admissions Manager and admission staff, as well as nursing and other internal and external staff to facilitate the referral conversion. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers and payer representatives.<br>
</div><br>
<ul><li><b>Education and Training:</b> Degree in a health-related field from an accredited college or university preferred. Current licensure in nursing, respiratory therapy, physical therapy, occupational therapy, or speech and language therapy is required. Prior marketing and/or rehabilitation/LTACH experience preferred.</li><li><b>
Experience:</b> Must have a minimum of two years&rsquo; experience in the designated field of license, preferably with rehabilitation/LTACH and marketing experience.</li></ul></div>

Clinical Navigator - FT Days | Round Rock Rehab

Rightway Healthcare, Inc

<div><p><b>This role is located in our Denver Tech Center Office. This is not a remote position.</b></p><br>
<p></p>
<p><b>
THE ROLE:</b></p>
<p>
We're looking for a <i>Health Guide</i><i> </i>who is motivated by our mission to unlock transformational healthcare outcomes. To simplify the healthcare experience for employers and members, we have created a single digital platform across medical, pharmacy benefits &amp; virtual care.</p>
<p>
As a Health Guide you play a vitally important role in supporting our members with all their healthcare related questions and needs. Navigating healthcare is oftentimes complex, confusing and down right frustrating. At Rightway, our goal is to change that experience for the members we serve by providing them with a &quot;go-to&quot; expert resource to support them every step of the way throughout their healthcare journey.</p>
<p>
Our Navigation Operations is a fast-paced, dynamic, and a growing environment. We are looking for individuals who are passionate about concierge service delivery and changing the healthcare experience for consumers. <b>This role will be office based, not a remote position.</b></p><br>
<p></p>
<p><b>
WHAT YOU'LL DO:</b></p>
<ul>
<li>Healthcare navigation concierge service delivery via phone, chat, text, and email.</li>
<li>Sources high-quality care providers based on a member's needs and preferences</li>
<li>Answers benefit questions; ensures members understand their options and shared financial responsibility, <i>e.g. deductibles, coinsurance, and out of pocket maximum</i></li>
<li>Supports members with healthcare billing questions and issue resolution</li>
<li>Supports members with care coordination, such as schedules doctors' appointments and arranging other ancillary support services.</li></ul><br>
<p></p>
<p><b>
WHO YOU ARE:</b></p>
<ul>
<li>Strong organizational skills</li>
<li>Customer-centric orientation</li>
<li>Strong verbal and written communication skills</li>
<li>A high degree of empathy</li>
<li>Strong critical thinking and problem solving skills</li>
<li>Comfortable with continuous process improvement and change as Rightway is growing and evolving
</li><li>Computer literacy</li>
<li>College degree preferred</li></ul><br>
<p></p>
<p><b>
Expected hourly rate $19-$23/HR</b></p><br>
<p></p>
<p><b>
CYBERSECURITY AWARENESS NOTICE</b></p>
<p>
In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.</p>
<p><b>
ABOUT RIGHTWAY:</b></p>
<p>
Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.</p>
<p>
Since its founding in 2017, Rightway has raised over $205mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.</p>
<p><b>
HOW WE LIVE OUR VALUES TO OUR TEAMMATES:</b></p>
<p>
We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values:</p>
<p>
1) <b>We are human, first</b><br>
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to&mdash;and hear&mdash;each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.</p>
<p>
2) <b>We redefine what is possible</b><br>
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.</p>
<p>
3) <b>We debate then commit</b><br>
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a &quot;yes, and&quot; mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.</p>
<p>
4)<b> We cultivate grit</b><br>
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.</p>
<p>
5) <b>We seek to delight</b><br>
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.</p>
<p>
Rightway is Proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes, beliefs, background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit, qualifications, need and performance.</p></div>

Customer Support Associate, Healthcare Navigation

HCA Florida Mercy Hospital

<p></p><div><h5 class="jobSectionHeader"><b>Introduction</b></h5><p>
Do you want to join an organization that invests in you as a Perinatal Nurse Navigator? At HCA Florida Northwest Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.</p><p>
Candidates must live in the Miami, FL area to support HCA Florida Mercy Hospital and will focus on our Perinatal patients.</p><p><b>
Schedule: Monday-Friday 8:00AM-5:00PM</b></p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p>
HCA Florida Northwest Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing<br>
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)<br>
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock<br>
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance.<br>
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more<br>
</li><li>
Consumer discounts through Abenity and Consumer Discounts<br>
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships<br>
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships)<br>
</li><li>
Colleague recognition program<br>
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)<br>
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p><br>
You contribute to our success. Every role has an impact on our patients&rsquo; lives and you have the opportunity to make a difference. We are looking for a dedicated Perinatal Nurse Navigator like you to be a part of our team.</p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p>
As a Nurse Navigator, you will function as a member of the multidisciplinary team and serve as an advocate and educator for patients with all types of medical conditions. You will be responsible for supporting patients through complex healthcare environments for the optimization of care and outcomes. You will facilitate patient follow-up through coaching, information transfer, and communication to improve continuity of care, enhance the medical management of complex diseases, and streamline the intervention process. You will also guide patients and families through the healthcare system by assisting with access issues to expedite the timeliness of care and treatment. You will achieve this goal by building relationships with patients and physicians, coordinating the defined plan of care, assisting with appointments, assisting in resolving barriers, providing education, and connecting with community resources. You will also assume responsibility and accountability for the management of resources to achieve efficient, high-quality outcomes for patients, including support with interdisciplinary and cross-facility coverage and collaboration. You are responsible for timely data collection that promotes tracking of the navigation program performance in line with HCA Healthcare, division, and facility goals (growth, quality, practice guidelines, etc).
</p><p><b>What you will do in this role:</b></p><p></p><ul><li>
Serves as a patient advocate
</li><li>Assesses the patient&rsquo;s medical and psychosocial needs as they pertain to their primary medical or surgical condition for navigation
</li><li>Uses appropriate tools to identify patient needs and barriers to care and provides access to potential resolutions
</li><li>Identifies health disparities and assists in the removal of these disparities
</li><li>Provides appropriate education, outreach, and support to patients and families. Ensures the patient is empowered to manage his/her healthcare needs
</li><li>Provides healthcare system guidance and promotes adherence to recommended treatment throughout the care pathway
</li><li>Supports providers by assisting patients and/or families in understanding their diagnosis, treatment options, and the resources available, including education, clinical research studies (as applicable), and technological advances
</li><li>Provides education/connection to community and external resources, such as access to supportive care, financial support, and return to work
</li><li>Streamlines process for patients by assisting with appointment scheduling in a compliant manner
</li><li>Ensures the organization of appointments and explains the sequence of treatments</li><li>
Ensures smooth transitions between care modalities, facilities, and providers
</li><li>Facilitates patient movement through the appropriate clinical pathway and collaborates with physicians to ensure patient compliance
</li><li>Reinforces patient-specific teaching as defined by the patient&rsquo;s provider
</li><li>Conducts follow-up conversations with patients and communicates any concerns, changes, or social needs to the appropriate physician or other care provider
</li><li>Attends and participates in Multidisciplinary Meetings (MDM) and/or other care planning conferences, as required by the navigation program
</li><li>Ensures appropriate patient data is available, including assessment and documentation
</li><li>Educates the patient and family regarding planned procedures, medications, and treatments</li></ul><p><b>
What you will need in this role:</b></p><p></p><ul><li>
1-3 years of experience in Nursing &ndash; Required
</li><li>3+ years of experience as a Nurse Navigator and/or patient educator in service line &ndash; Preferred
</li></ul><p></p><p><b>Education</b></p><p></p><ul><li>
Associate&rsquo;s Degree in Nursing required</li><li>
Bachelor&rsquo;s Degree in Nursing preferred</li></ul><p>
</p><p></p><p><b>Licenses and Certifications</b></p><p></p><ul><li>
Basic Cardiac Life Support (preferred if remote position) &ndash; Required</li><li>
Registered Nurse - Currently licensed as a registered professional nurse in the state in which he or she practices, in accordance with law and regulation. &ndash; Required</li></ul><p>
</p><p></p><p>&quot;Good people beget good people.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Perinatal Nurse Navigator opening. Qualified candidates will be contacted for interviews. <b>Submit your resume today to join our community of caring!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Perinatal Nurse Navigator

Search 10000+ Healthcare navigator jobs near you this March. New roles added regularly across leading industries. Apply today.