healthcare operations director

PAM Health

<div><div>Are you an experienced Director of Operations seeking a rewarding career that aligns with your lifestyle? Look no further than PAM Health, where we are proud to offer competitive rates and an extensive benefits package designed to suit your needs.</div><div></div><div> 
We are seeking a highly experienced, Director of Operations to lead the launch and ongoing management of a newly developed Office-Based Lab (OBL) and Ambulatory Surgery Center (ASC). This leader will be responsible for operationalizing a fully built, multi-specialty procedural platform and driving clinical, financial, and strategic performance from day one.</div><div></div><div> 
The facility includes:</div><ul><li>Two fully equipped cath labs (cardiac and vascular) with shared control room</li><li>One fully functional operating room</li><li>Six pre-operative bays and five PACU bays</li></ul><div>
This role requires a hands-on operator with deep expertise in startup execution, regulatory compliance, physician alignment, revenue cycle, and growth strategy.</div><div></div><div> 
What can PAM Health offer you?</div><ul><li>
Patient-Centric Focus: Join a hospital dedicated to delivering exceptional patient care and achieving the highest levels of patient satisfaction.</li><li>
Career advancement: Unlock opportunities for professional growth through our Education Advancement Program</li><li>
Competitive compensation: Explore our rates and take advantage of a comprehensive benefits package.<ul><li>
Medical Benefits: EPO/HDHP/HSA options; including prescription coverage, RX&lsquo;n go, and Teladoc</li><li>
Comprehensive dental and vision</li><li>
Employee Assistance Program, including counseling, legal, and financial services</li><li>
Flexible spending (FSA) and health savings (HAS) accounts</li><li>
Life and Disability insurance benefits</li><li>
Education/In-Service Opportunities including continuing education and tuition services</li><li>
Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options</li><li>
Personal Travel Discounts</li><li>
401(k) plans and discretionary employer match</li><li>
Generous Paid Benefit Time</li></ul></li></ul><div> 
Startup Execution &amp; Operational Launch</div><ul><li>Lead full activation of the OBL/ASC, including staffing, policies, workflows, and go-live readiness</li><li>Develop and implement clinical and operational protocols across cath labs, OR, pre-op, and PACU</li><li>Ensure readiness for initial cases, inspections, and accreditation</li><li>Build scalable systems to support future growth in case volume and specialties</li></ul><div></div><div> 
Regulatory Compliance &amp; Accreditation</div><ul><li>Ensure compliance with all federal, state, and local regulations (CMS, AAAHC, Joint Commission, etc.)</li><li>Lead accreditation process and ongoing survey readiness</li><li>Maintain policies and procedures aligned with OBL and ASC standards</li><li>Oversee quality assurance, infection control, and patient safety programs</li></ul><div></div><div> 
Physician Recruitment &amp; Alignment</div><ul><li>Partner with leadership to recruit high-quality interventional cardiology, vascular, and surgical specialists</li><li>Develop physician alignment strategies including scheduling, governance participation, and incentives</li><li>Serve as primary operational liaison to physicians to drive engagement and satisfaction</li><li>Support onboarding and ramp-up of new physician partners</li></ul><div></div><div> 
Business Development &amp; Growth</div><ul><li>Drive case volume growth through physician relationships, referral development, and service line expansion</li><li>Identify new procedural opportunities across cardiovascular, vascular, and surgical specialties</li><li>Collaborate on marketing and community outreach strategies</li><li>Optimize utilization of cath labs, OR, and perioperative capacity</li></ul><div></div><div> 
Billing &amp; Payer Strategy</div><ul><li>Ensure accurate CPT coding, charge capture, and documentation</li><li>Optimize payer contracts and reimbursement dynamics</li><li>Monitor financial KPIs including profitability and payor mix</li></ul><div></div><div> 
Financial &amp; Operational Performance</div><ul><li>Own P&amp;L performance, including budgeting and cost management</li><li>Drive operational efficiency across staffing and supply chain</li><li>Implement performance metrics (case times, turnover, utilization)</li><li>Improve EBITDA and operational leverage</li></ul><div> 
Required</div><div></div><ul><li> 
7&ndash;10+ years of healthcare operations leadership experience</li><li>Experience in ASC and/or OBL operations</li><li>Proven experience launching or scaling a healthcare facility</li><li>Strong knowledge of regulatory and accreditation requirements</li><li>Demonstrated physician alignment experience</li></ul><div></div><ul><li> 
Strong financial acumen with P&amp;L responsibility</li></ul><div></div><div> 
Preferred</div><div></div><ul><li> 
Cardiovascular or vascular procedural experience</li><li>Cath lab or surgical services background</li><li>MBA, MHA, RN, or relevant advanced degree</li><li>Private equity or high-growth environment experience</li></ul></div>

Director of Operations -OBL & ASC

OSF HealthCare

<div>Total Rewards:
<div>
&quot;Your life - our Mission&quot;</div><div>
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.</div><div></div><div> 
Expected pay for this position is $53.71 - $71.16/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.</div>
Overview:
<div>
POSITION SUMMARY: The Director of Nursing Operations coordinates the overall management of specified nursing units to include planning (staff, space, supplies and equipment), directing and evaluating of patient care by effective and efficient utilization of all resources.</div>
Qualifications:
<div>
REQUIRED QUALIFICATIONS:</div><div></div><div> 
Education:</div><ul><li>
Bachelor's degree</li></ul><div>
License/Certifications:</div><ul><li>
Current Illinois Registered Nurse License</li></ul><div>
Experience:</div><ul><li>
5 years experience as an RN</li></ul><div>
PREFERRED QUALIFICATIONS:</div><div></div><div> 
Education:</div><ul><li>
Masters of Science in Nursing or a related field</li></ul><div>
Experience:</div><ul><li>
2 years experience managing a nursing department that includes planning and budgeting</li></ul><div>
OSF HealthCare is an Equal Opportunity Employer.</div></div>

Director Nursing Operations

Kaiser Permanente

<div><div>Job Summary:</div><div>
The SCAL Local Member Service Department is a regionally based team with offices located throughout Southern California Medical Centers. This Director role will primarily be responsible for overseeing Member Services Operations at Fontana Medical center. This role will be expected and must be able to travel to additional sites/locations as needed to support operations/business objectives.</div>
Provide leadership, overall management, strategic direction, and support to the Local Member Services professional staff, across multiple sites. Responsible for Member Services daily operations, initiatives, oversight of case processing, issue resolution, quality of information and service provided by staff to both internal and external customers. Support and represent Kaiser Foundation Health Plan Member Services, and strategize with Regional and Local leadership, facility personnel, and physicians to minimize the financial risk to the organization and ensure contract integrity for our members as well as Kaiser Permanente. Provide performance based consulting to department management and facilities throughout Northern California. Provide service recovery in order to assist in the retention of our members. Drive the mission and business results for Kaiser Permanente while meeting budgetary guidelines to ensure responsible stewardship of our members dues.<div> 
Essential Responsibilities:</div><ul><li>
Provides leadership (responsibility and oversight/management) for member services at the medical center and medical offices for designated facilities, including budgetary, compliance, service and quality oversight.</li><li>
Identifies member and non-member pain points, and works with area leaders to drive continuous service improvements, partnering with these local and regional leaders to reduce complaints and grievances, while increasing member satisfaction, growth and retention.</li><li>
Acts as key liaison with the medical group; develops programs and service improvements in conjunction with key medical group personnel, managers, and physicians, to improve member experience and resolve member issues as quickly and effectively as possible.</li><li>
Handles high risk issues by managing timely communication with medical facilities.</li><li>
Provides ongoing information, reports and recommendations to facility departments and physician chiefs related to data analysis and provision of reports and information related to services and concerns that arise in specific departments.</li><li>
Oversees the daily operations of the member services department, including linkage with auditing, training and analyst work to best meet the needs of staff, members, key stakeholders, and leadership.</li><li>
Identifies member-system conflict in an effort to prevent professional liability, minimize financial penalties to the organization, and retain satisfied members.</li><li>
Hires, supervises, coaches/trains and develops staff who handle sensitive and multi-faceted member issues and requests.</li><li>
Creates a team atmosphere and structure that promotes self-directed work through the development and empowerment of staff.</li><li>
Orients and educates facility departments, physicians and other professional staff regarding health plan products, benefits, regulatory guidelines, resolution of member questions, complaints and grievances.</li><li>
Fosters a service oriented work environment with an emphasis on dedication to serving members, affording respect to individuals, achievement of highest standards of quality, identifying and supporting opportunities for innovation, supporting teamwork and implementing policies and practices that reflect the vision of KP.</li></ul><div> 
Basic Qualifications:</div>
<div>Experience</div> 
 
<ul> 
<li>Minimum eight (8) years of management/leadership experience in a complex healthcare (preferably HMO) or service-oriented organization</li> 
<li>Minimum three (3) years of experience in customer service improvement and process redesign, with openness to creative and innovative approaches to providing service, including cultural sensitivity, respect and polite communication with patients and all clientele</li> 
<li>Minimum three (3) years of experience working with accreditation and regulatory agencies and/or preparing information for regulatory audits as requested, (including, but not limited to Department of Health Services (DHS), Department of Managed Healthcare (DMHC), National Committee for Quality Assurance (NCQA), and Center for Medicare/Medicaid Services (CMS)</li></ul><div> 
Education</div> 
 
<ul><li>Bachelors degree in Health Care Administration, Business Management, Science or Business or four (4) years of experience in a directly related field.</li><li>
High School Diploma or General Education Development (GED) required.</li></ul><div>
License, Certification, Registration</div>
<ul><li>N/A</li></ul><div>
Additional Requirements:</div> 
<ul><li>
Outstanding interpersonal/communication and mediation skills with ability to effectively partner with a wide group of stakeholders, including professional and medical staff</li><li>
Demonstrated management and leadership skills, including working with varied levels of staff, budgeting, delegation, staff development, coaching, resource allocation planning, and performance management</li><li>
Excellent presentation/public speaking skills and experience</li><li>
Demonstrated ability in development of team focus, partnership, service orientation, influence and change leadership</li><li>
Demonstrated expertise in results orientation, taking initiative</li><li>
Demonstrated awareness of how ones emotions impact decisions, action and desired outcomes</li><li>
Demonstrated awareness in emotional intelligence as modeled in day-to day leadership responsibilities</li><li>
Demonstrated ability to lead, collaborate, communicate, influence and partner effectively with senior leadership and a broad base of business and functional leadership.</li><li>
Strong written and verbal communication skills</li><li>
Proven ability and commitment to work collaboratively in a Labor Management Partnership</li><li>
Demonstrates a level of proficiency in the following tools: Word (compose executive summaries/reports), Excel (open spreadsheets, create graphs), Power Point (create executive presentations), Electronic Medical Record, Statistical Analysis Programs</li></ul><div>
Preferred Qualifications:</div> 
 
<ul><li>Excellent investigation, problem solving, and documentation skills preferred
</li><li>Masters degree preferred.</li></ul> 
PrimaryLocation : California,Fontana,Fontana Medical Center 
HoursPerWeek : 40 
Shift : Day 
Workdays : Mon, Tue, Wed, Thu, Fri 
WorkingHoursStart : 08:30 AM 
WorkingHoursEnd : 05:00 PM 
Job Schedule : Full-time 
Job Type : Standard 
Employee Status : Regular 
Employee Group/Union Affiliation : NUE-SCAL-01|NUE|Non Union Employee 
Job Level : Director/Senior Director 
Job Category : Customer Services 
Department : Regional Offices - Pasadena - Mbr Svc-Member Relations - 0808 
Travel : Yes, 100 % of the Time 
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. 
 
For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 
 
<ul><li>Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures.</li></ul> 
<ul><li>Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments.</li></ul> 
<ul><li>Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion.</li></ul></div>

Director Operations Member Services

Stellar Health

<div>About Stellar Health:
Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes.
At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy. Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way.
Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, &amp; Primary Venture Partners) with an established product &amp; proven operating model. We&rsquo;ve shown that we make a real difference for physician practices and their patients.
The Director of Provider Success, Market Performance will be responsible for leading and driving performance of our largest markets. The Market Performance team is responsible for ensuring that the healthcare organizations participating in the Stellar program are engaged, using the Stellar App effectively, and closing critical care gaps for patients. Reporting to our Senior Director, Market Performance, this role will have four key areas of focus:<ul><li>
Team Leadership: Lead a team of high performing managers and individual contributors. Support all activities related to driving provider engagement and performance. Develop and grow talent.</li><li>
Relationship Development with Provider Organizations: build and foster relationships with executive stakeholders at our most strategic provider organizations to drive engagement and growth.</li><li>
Provider Network Performance Management: Utilize data to track network and market trends, making actionable, data-informed recommendations for team strategy. Partner with your team on executing on that strategy to drive provider performance.</li><li>
Cross-functional collaboration and problem-solving: Build strong partnerships with your key market counterparts in Customer Success and Enterprise Growth and across the organization with the broader Operations team, Network Growth, and Product Teams.</li></ul>
What you'll do:<ul><li>
Oversee, grow, and develop one of our key markets, including the direct management of team managers and various levels of individual contributors</li><li>
Deliver on key provider success metrics for your market</li><li>
Coach and partner with your team on building and developing relationships with your market&rsquo;s medical groups, with a focus on executive-level relationships</li><li>
Serve as a point of escalation for key strategic providers in your market</li><li>
Partner closely with your Customer Success and Enterprise Growth partners to drive the strategy for your market, including being accountable for ARR and provider and customer performance</li><li>
Leverage data to inform decisions and recommendations on where the team should focus its efforts, adjust strategy, prioritize initiatives, and develop new tactics</li><li>
Work with the broader Provider Success leadership team to develop and implement scalable processes and playbooks</li><li>
Collaborate with cross-functional teams to advocate for product/process changes that will result in improved provider experience and performance</li></ul>
Skills and Experience:<ul><li>
At least 8 years of experience in a healthcare operations role</li><li>
At least 5 years of experience in a people management role, with demonstrated success in hiring, coaching, mentoring, and developing a high performing team</li><li>
Recent experience in Population Health, Clinical Operations, or Value Based Care organization is a must</li><li>
An in-depth understanding of the responsibilities of various roles within a provider&rsquo;s office. Demonstrated ability to build stakeholder relationships with these roles.</li></ul><ul><li>
Excellent data analysis skills, including the ability to utilize Excel and BI tools to understand challenges</li><li>
Ability to communicate and build immediate trust across all levels of internal and external stakeholders (from front-desk users to executive teams of large health systems)</li></ul> 
Perks &amp; Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:<ul><li>
Medical, Dental and Vision Benefits</li><li>
Flexible PTO</li><li>
Universal Paid Family Leave</li><li>
Company sponsored One Medical memberships and Citibike memberships</li><li>
Medical Travel Benefits</li><li>
A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations</li><li>
Stock Options &amp; a 401k matching program</li><li>
Career development opportunities like Manager Training, coaching, and an internal mobility program</li><li>
A broad calendar of company sponsored social events that for our in-office and remote employees</li></ul>
Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status.
We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment.
Stellar Health Employment Privacy Notice
At Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process. As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team.<ul><li>
Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @stellar.health email address.</li><li>
Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.</li><li>
We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the Stellar Health People Ops Team with an @stellar.health email address.</li></ul>
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact people-team@stellar.health. If you believe you've been a victim of a phishing attack, please mark the communication as &ldquo;spam&rdquo; and immediately report it by contacting the U.S. Federal Trade Commission.
Compensation Range: $180K - $220K</div>

Director, Provider Success

CVS Health

<div>We&rsquo;re building a world of health around every individual &mdash; shaping a more connected, convenient and compassionate health experience. At CVS Health&reg;, you&rsquo;ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger &ndash; helping to simplify health care one person, one family and one community at a time.
Position Summary
At Aetna, our health benefits business, we are committed to helping our members achieve their best health in an affordable, convenient, and comprehensive manner. Combining the assets of our health insurance products and services with CVS Health&rsquo;s unrivaled presence in local communities and their pharmacy benefits management capabilities, we&rsquo;re joining members on their path to better health and transforming the health care landscape in new and exciting ways every day.
Aetna is seeking an Executive Director, Clinical Health Services for Aetna Clinical Solutions. This critical leader will oversee enterprise clinical strategy and operations that drive high‑quality care management, exceptional member experiences, and strong clinical outcomes. The Executive Director provides strategic direction, operational leadership, and day‑to‑day oversight of multidisciplinary teams of clinicians and support staff.
This role partners closely across the enterprise&mdash;clinical teams, quality, operations, program design, finance, and external healthcare partners&mdash;to deliver coordinated care, ensure regulatory compliance, optimize utilization, and advance organizational goals.
Key Responsibilities
Strategic &amp; Operational Leadership<ul><li>
Lead the development and execution of clinical strategy supporting Commercial Care and Specialty Operations.</li><li>
Oversee daily operations for multidisciplinary care teams, ensuring consistent, high‑quality clinical practices and service delivery.</li><li>
Develop and implement staffing models that are cost‑effective, compliant, and aligned with membership and business needs.</li><li>
Manage budget, staffing, and operational performance across lines of business.</li></ul>
Clinical Excellence &amp; Care Coordination<ul><li>
Collaborate across departments to support comprehensive member care, including assessments, care planning, coordination with providers, and continuous monitoring to improve outcomes.</li><li>
Guide teams to advocate for members, ensuring effective communication, resource utilization, and overall well‑being.</li><li>
Direct implementation of care models, workflows, and procedures that ensure high‑quality, evidence‑based care.</li><li>
Conduct and oversee clinical record reviews to ensure documentation quality and timeliness.</li></ul>
Performance, Utilization, and Quality<ul><li>
Monitor and analyze performance of utilization management and care management programs; implement strategies to improve outcomes and experience.</li><li>
Identify operational gaps and lead initiatives to enhance efficiency, clinical quality, and member and provider satisfaction.</li><li>
Ensure compliance with all applicable federal and state regulations.</li></ul>
Cross‑Functional Partnership &amp; Stakeholder Engagement<ul><li>
Partner with executive leaders, internal teams, regulators, consultants, and external stakeholders to advance clinical and operational objectives.</li><li>
Maintain relationships with community health providers, ambulatory partners, and population health organizations to support coordinated care across the continuum.</li><li>
Represent the organization in key meetings and with external agencies, including governmental and payer entities.</li></ul>
People Leadership &amp; Culture<ul><li>
Lead, develop, mentor, and inspire high‑performing teams through coaching, recognition, and effective change leadership.</li><li>
Build an environment that supports professional development, mobility, and operational excellence.</li><li>
Foster a culture grounded in CVS Health&rsquo;s Heart‑At‑Work Behaviors with a strong focus on members and colleagues.</li><li>
Support recruitment, retention, and engagement of a diverse, inclusive workforce reflective of the communities we serve.</li></ul>
Program Strategy &amp; Standardization<ul><li>
Partner with Clinical Health Services leadership to advance standardized practices for care transition management and enterprise clinical operations.</li><li>
Define training strategies for clinical and program staff to support consistent, high‑quality practices.</li><li>
Lead annual goal‑setting and operational planning aligned with Clinical Health Services and organizational priorities.</li></ul>
Required Qualifications
The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company&rsquo;s business, as well as significant interaction with all the business leaders. The candidate will be expected to have the following key attributes:<ul><li>
10+ years progressive experience in clinical care management, population health, or utilization management.</li><li>
Unrestricted RN license in good standing.</li><li>
5+ years of senior leadership overseeing multi‑disciplinary clinical teams.</li><li>
Demonstrated success leading large‑scale care management programs (case, disease, and complex care management).</li><li>
Experience with commercial populations (employer‑sponsored insurance) strongly preferred.</li><li>
Proven accountability for clinical outcomes, utilization management, and financial performance.</li><li>
Strong relationship‑building experience with external clients, including plan sponsors and consulting firms.</li><li>
Expertise in program strategy, including planning, executing, and optimizing strategic initiatives.</li><li>
Deep knowledge of improving quality of care and reducing costs across operations, network management, provider relations, and care/medical management.</li><li>
Strong analytical and data capabilities, including modeling, synthesizing information, and deriving actionable insights.</li><li>
Expertise in clinical and health plan operations, including Policy Management, Care Management, Quality, Compliance, and Regulatory Management.</li><li>
Proven ability to drive new strategies and lead initiatives in cross‑functional, matrixed environments.</li><li>
Skilled in leading, influencing, and motivating teams to achieve high performance and outcomes.</li><li>
Adept at simplifying and communicating complex information to diverse audiences.</li><li>
Strong critical thinking, disciplined decision‑making, and focus on timely execution.</li><li>
Demonstrated experience transitioning from traditional approaches to innovative strategies and championing change.</li><li>
Effective problem‑solving abilities and strong organizational, multi‑tasking, and adaptability skills.</li><li>
Skilled in tactful communication with customers, community stakeholders, and clinical staff.</li><li>
Ability to evaluate cost‑benefit impacts to inform sound decisions.</li><li>
Experience working within clinical settings and across diverse cultural dynamics of staff and patients.</li><li>
Knowledge of care transitions and available patient resources.</li><li>
Digital literacy with the ability to manage sensitive information ethically and responsibly.</li><li>
Open to remote work arrangements across the U.S.</li></ul>
Preferred Qualifications<ul><li>
Certification in Case Management (CCM, ACM) or related population health credentials.</li><li>
Experience integrating or overseeing digital health or vendor‑based care solutions.</li><li>
Background in enterprise clinical transformation or population health strategy.</li></ul>
Education 
Master&rsquo;s Degree preferred. Active RN license required.
Travel
25%
Pay Range
The typical pay range for this role is:
$184,112.00 - $396,550.00 
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company&rsquo;s equity award program. 
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits &ndash; investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:<ul><li>
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.</li><li>
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.</li><li>
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.</li></ul>
For more information, visit https://jobs.cvshealth.com/us/en/benefits
We anticipate the application window for this opening will close on: 04/18/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</div>

Executive Director, Clinical Health Services - Aetna Clinical Solutions

Prairie Ridge Health

<div>Prairie Ridge Health is looking for a team member to join our Clinic team in the role of Director of Clinic Operations. This position is a 1.0 FTE (40 hours per week) and as a key member of the leadership team, this position will work onsite and participate in an on-call rotation. The Director of Clinic Operations monitors and directs the daily operations of the Prairie Ridge Health (PRH) owned clinics consistent with the Mission, Vision and Values of PRH...

POSITION SUMMARY

The Director of Clinic Operations monitors and directs the daily operations of the Prairie Ridge Health (PRH) owned clinics consistent with the Mission, Vision and Values of PRH. The Director has responsibility for the hiring of employees for their areas, performance evaluations, and dismissal when appropriate. The Director is also responsible for communicating defined expectations to the staff and providing or developing the support, skill set, and competencies needed for the roles in each of the departments. The Director has oversight of staff development and identifying the strengths of the staff, budget development, and compliance with the Joint Commission, HIPAA, and other regulatory agencies. The Director possesses an in-depth professional working knowledge and the skills required to properly perform clinic operations services. The Director will coach, mentor, and recognize staff. They are responsible for ensuring the department is staffed in accordance with established guidelines, with quality, patient safety, and fiduciary expectations in mind. This position is responsible service line development, provider onboarding, for assuring excellent patient care, customer service and clinical outcomes. The Director works with staff to plan, develop and implement changes to existing operations and healthcare processes to meet current and future clinic service&rsquo;s needs. This position is accountable for managing, coordinating and planning patient care and services assuring that a high quality of patient care and satisfaction standards are achieved. In addition, the Director will work closely with PRH Financial Services, Medical Imaging, Laboratory, Surgical Services and Rehabilitation to ensure seamless service delivery. Decision making in order to manage daily functions and work toward continuous improvement in a team environment is a crucial element of this position.

EDUCATION REQUIREMENTS/LICENSURE/CERTIFICATION/REGISTRATION:
<ul>
<li>Bachelor&rsquo;s degree with 3 or more years of management experience; OR a high school graduate with 2 years of additional schooling and/or training and a minimum of 5 years of management experience required.</li>
<li>A degree in Healthcare Administration or equivalent experience in medical office management preferred.</li>
<li>Knowledge of compliance programs and laws and regulations.</li>
<li>Must display significant skills in communicating with and relating to physicians, including the ability to establish a productive and cohesive partnership with physicians; work closely with physicians and advanced practitioners to provide a positive and productive practice environment and patient friendly experience.</li>
<li>Knowledge and ability to use computer applications in health information and general applications such as Microsoft Office (Word, Excel, Outlook and PowerPoint) as well as electronic health records such as Epic.</li>
<li>Ability to communicate effectively verbally, in writing and in groups in order to establish sound working relationships with multiple departments and staff.</li>
<li>Previous experience in managing a minimum of 10 staff members.</li>
<li>Strong organizational, communication and interpersonal skills.</li>
<li>Proven critical thinking and problem-solving abilities, including resolving complex problems requiring innovative solutions.</li>
<li>Strong analytical skills.</li>
<li>Ability to present oneself and one&rsquo;s ideas with professionalism, clarity, confidence and poise.</li>
<li>Experience with a medical office practice and associated data collection analysis.</li>
<li>Previous experience with medical informatics.</li>
<li>Experience with process improvement.</li>
</ul>
FTE: 1.0 (40 hours per week)

Shift: Monday-Friday, days. As a key member of the leadership team, this position will work onsite and participate in an on-call rotation.</div>

Director of Clinic Operations - 1.0 FTE

HCA Florida Putnam Hospital​

<div>This position is incentive eligible. 
 
 
<h5 class="jobSectionHeader">Introduction</h5>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Assistant Director Supply Chain today with HCA Florida Putnam Hospital.<h5 class="jobSectionHeader">
Benefits</h5>
HCA Florida Putnam Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul> 
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Come join our team as a(an) Assistant Director Supply Chain. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
The Assistant Director of Supply Chain Operations is responsible for the daily operations of all functions assigned by the Supply Chain Director within the facility. The Assistant Director will be assigned all supply chain responsibilities for selected campuses within the facility. The Assistant Director of Supply Chain Operations assists in integrating the department&rsquo;s services with the hospital&rsquo;s primary functions, develops/implements policies and procedures that guide or support service, assesses and improves department performance, and ensures orientation and continuing education of departmental staff as assigned. This person may recommend resources/space needed by the department and may participate in the selection of outside services with the Director of Supply Chain Operations. They serve as a key promoter of the Service Center, which strives to meet and exceed the needs of its customers.
Major Responsibilities:
<ul><li>Lead and manage all facility Supply Chain activities
</li><li>Manage the profit and loss of the facility Supply Chain operations</li><li>
Execute the infrastructure project plan for the facility. This includes the implementation of the standardization programs for all supply chain functions, SMART cleanup, master file standardization, online requisitioning, and EDI
</li><li>Facilitate the implementation of market-based purchasing projects at the facility
</li><li>Execute the implementation and operational plan for all of the point of use systems
</li><li>Coordinate, manage, and evaluate facility Supply Chain personnel
</li><li>Create a supportive environment for supply chain staff development and the delivery of supply chain solutions</li><li>
Raise and resolve facility-based supply chain issues and improvement opportunities
</li><li>Coordinate and drive efforts to enable supply improvement initiatives (SII) to succeed within the facility
</li><li>Facilitate the standardization of products and optimize supply utilization through effective collaboration with Physicians and clinicians</li><li>
Manage the facility implementation plan, identify and mitigate risks (leverage lessons learned, utilize proactive communication techniques), and monitor resource allocations to ensure successful execution of plan
</li><li>Execute the Supply Chain Performance Measurement plan at the facility and report these results to the Director of Supply Chain Operations in an accurate and timely manner</li><li>
Execute a continuous improvement program for supply chain functions
</li><li>Ensure useful knowledge is captured and promote sharing of information</li><li>
Recommends sufficient number of qualified/competent staff
</li><li>Determines staff qualifications and competence. Develops and maintains accurate initial and annual competency checklists, and initiates completion of initial and annual competency attestation forms
</li><li>Actively seeks ways to control costs without compromising patient safety, quality of care of the services delivered
</li><li>Attends in-service presentations, and complete mandatory education weekly including, but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA Standards</li><li>
Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient safety issues</li><li>
Is authorized to transport and deliver legend drugs, non-prescription drugs, contrast media and drug containing devices relative to core competencies of the position</li><li>
Performs other duties as assigned.</li><li>
Practices and adheres to the &ldquo;Code of Conduct&rdquo; and &ldquo;Mission and Value Statement.&rdquo;</li></ul>
Education and Experience:
<ul><li>Bachelor&rsquo;s degree required</li><li>
Three years leadership experience preferred and/or AD program graduate- Preferred</li></ul>
HealthTrust Supply Chain is a critical part of HCA Healthcare&rsquo;s strategy. Our focus is to improve performance and reduce costs. We do this by joining non-clinical and administrative functions. HealthTrust Supply Chain best practice methodologies. We develop, apply and monitor cost-efficient initiatives and programs for HCA Healthcare. By improving facility efficiency, medical professionals can focus on our mission - patient care.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Assistant Director Supply Chain opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Assistant Director Supply Chain

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