healthcare operations manager

DaVita Kidney Care

<div>
 
 Posting Date
 
 
 
 03/03/2026
 
 
 200 E 8TH STSuite 101, MOUNTAIN HOME, Arkansas, 72653, United States of America
 
 
 As a Healthcare Operations Manager (Facility Administrator) at DaVita, you&rsquo;ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.
 
 
 DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!
 
 
 
 What You Can Expect As a Healthcare Operations Manager
 
 
 
 <ul>
 <li>
 Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.
 </li>
 <li>
 Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.
 </li>
 <li>
 Available when the clinic is open.
 </li>
 <li>
 Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.
 </li>
 <li>
 Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.
 </li>
 <li>
 Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility. We foster entrepreneurs and those who seek to continuously improve.
 </li>
 <li>
 Culture &amp; Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.
 </li>
 <li>
 Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards
 
 
 </li>
 </ul>
 Now is your time to explore your next journey&mdash;at DaVita.
 
 
 
 What You Can Expect
 
 
 
 <ul>
 <li>
 Lead a Team that appreciates, supports and relies on each other in a positive environment.
 </li>
 <li>
 Performance-based rewards based on stellar individual and team contributions.
 
 
 </li>
 </ul>
 
 What We'll Provide
 
 
 
 DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.
 
 
 
 Comprehensive Benefits
 
 
 
 <ul>
 <li>
 DaVita offers a competitive total rewards package to connect teammates to what matters most.
 </li>
 <li>
 We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.
 </li>
 <li>
 DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace&reg;, backup child, elder care, maternity/paternity leave, pet insurance and so much more!
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Associate's degree required; Bachelor's degree in related area strongly preferred
 </li>
 <li>
 Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD
 </li>
 <li>
 Current license to practice as a Registered Nurse if required by state of employment
 </li>
 <li>
 Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)
 </li>
 <li>
 Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President
 </li>
 <li>
 Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.
 </li>
 <li>
 Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
 
 
 </li>
 </ul>
 Now is your time to join Team DaVita. Take the first step and apply now.
 
 
 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
 
 
 This position will be open for a minimum of three days.
 
 
 For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates
 
 
 Compensation for the role will depend on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
 
 
 
 Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.
 
 
 
</div>

Healthcare Operations Manager

iCare Medical Group

CORE DOMAIN 1: DAILY OPERATIONS MANAGEMENT<ul><li>Own the daily operational rhythm across both Monterey Park and Rowland Heights locations</li><li>Manage patient flow, scheduling optimization, and front desk efficiency</li><li>Ensure consistent patient experience standards across both sites</li><li>Coordinate daily operations with the Remote Team Manager to align on-site and remote workflows</li><li>Handle facility management, supply ordering, and vendor coordination for both locations</li><li>Serve as the primary operational point of contact for providers, removing administrative burden from physicians</li><li>Manage escalations and resolve operational issues in real-time</li><li>Implement and maintain daily checklists, opening/closing procedures, and quality controls</li></ul>CORE DOMAIN 2: STAFF MANAGEMENT &amp; DEVELOPMENT<ul><li>Directly manage 4-5 front office staff across both locations (medical assistants, front desk, IT support)</li><li>Conduct hiring, onboarding, performance reviews, and corrective actions for front office team</li><li>Coordinate with Remote Team Manager on cross-functional workflows (documentation, billing, insurance verification)</li><li>Build a culture of accountability, professionalism, and continuous improvement</li><li>Schedule staff across both locations to ensure adequate coverage during all operating hours</li><li>Identify training needs and implement development plans for team members</li><li>Serve as a bridge between on-site staff and the remote team, fostering cohesion and mutual respect</li></ul>CORE DOMAIN 3: SOP ENFORCEMENT &amp; PROCESS STANDARDIZATION<ul><li>Enforce existing Standard Operating Procedures across all clinical and administrative workflows</li><li>Identify process gaps and draft new SOPs as operations evolve</li><li>Ensure front office staff follow documented procedures for:</li><li>Patient check-in and scheduling</li><li>Check and mail handling</li><li>ACH payment approvals and deposit reconciliation</li><li>Insurance verification and referral management</li><li>Patient communication protocols</li><li>Conduct periodic SOP audits to verify compliance and identify drift</li><li>Collaborate with the billing team and Remote Team Manager to align SOPs across on-site and remote operations</li><li>Maintain a living SOP library and ensure all team members have current access</li></ul>CORE DOMAIN 4: BILLING PERFORMANCE OVERSIGHT<ul><li>Monitor key billing metrics and flag performance issues to leadership:</li><li>Clean claim rate (target: &gt;95%)</li><li>Days in AR (target: &lt;45 days)</li><li>Denial rate (target: &lt;8%)</li><li>Collection rate (target: 95%+)</li><li>AR aging distribution (target: &lt;15% over 90 days)</li><li>Coordinate with billing leads (remote team) on claim resubmissions, denial management, and appeals</li><li>Ensure front office processes support clean claims (accurate patient demographics, insurance verification, copay collection)</li><li>Review and act on weekly billing reports</li><li>Support implementation of billing rules and automation within the EHR system</li><li>Work with the Remote Team Manager to address billing backlogs and cross-training initiatives</li></ul>CORE DOMAIN 5: TECHNOLOGY &amp; SYSTEMS MANAGEMENT<ul><li>Serve as the internal operational owner for core technology platforms:</li><li>Elation (primary EHR and billing system)</li><li>Monday.com (project and task management)</li><li>QuickBooks (accounting and financial reporting)</li><li>Ensure staff are trained on and consistently using technology systems as designed</li><li>Coordinate with IT support on system issues, user access, and platform updates</li><li>Drive adoption of automation features (ERA auto-import, claim defaults, billing rules)</li><li>Maintain task boards and project tracking in Monday.com with &gt;90% completion targets</li><li>Identify opportunities to reduce manual work through technology optimization</li></ul>CORE DOMAIN 6: VENDOR MANAGEMENT &amp; COMPLIANCE<ul><li>Manage relationships with external vendors (medical supplies, equipment, facility services, IT)</li><li>Negotiate vendor contracts and monitor service level agreements</li><li>Ensure HIPAA compliance across all operational workflows, including:</li><li>Physical safeguards (facility access, workstation security)</li><li>Administrative safeguards (staff training, access controls)</li><li>Documentation and record retention</li><li>Coordinate with credentialing vendors to maintain provider enrollment and payer contracts</li><li>Manage insurance payer relationships and escalations as needed</li><li>Ensure compliance with state and federal healthcare regulations applicable to clinic operations</li></ul>REQUIRED QUALIFICATIONS<ul><li>5+ years of operations management experience in a healthcare or medical clinic setting</li><li>Demonstrated experience managing front office staff in a multi-location environment</li><li>Strong understanding of medical billing workflows, RCM fundamentals, and insurance payer processes</li><li>Experience with EHR systems (Elation experience strongly preferred)</li><li>Proficiency in project management tools (Monday.com, Asana, or equivalent)</li><li>Experience developing and enforcing SOPs in a clinical environment</li><li>Strong written and verbal communication skills</li><li>Ability to work on-site across both locations as needed</li></ul>PREFERRED QUALIFICATIONS<ul><li>Mandarin or Cantonese fluency (strongly preferred)</li><li>Experience coordinating with remote teams across time zones</li><li>Familiarity with QuickBooks or similar healthcare financial platforms</li><li>Experience in practices serving Medicare and HMO populations</li><li>Knowledge of HIPAA compliance requirements and healthcare credentialing</li><li>Experience with practice growth and scaling operations</li></ul>Pay: $90,000.00 - $115,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Operations Manager -Speak Mandarin or Cantonese and English

COA Holding Company

<div>
 
 Job Descripton
 
 
 
 The Operations Manager is responsible for overseeing the daily operations of the clinic, ensuring efficient workflows, high-quality patient care, and exceptional service standards. This role requires strong leadership, operational excellence, and the ability to manage a dynamic, health-focused environment.
 
 
 a
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Oversee the day-to-day operations of the clinic (front desk, call center, medical support, etc.)
 </li>
 <li>
 Ensure smooth patient flow and minimize waiting times
 </li>
 <li>
 Manage clinic staff schedules, attendance, and performance
 </li>
 <li>
 Supervise administrative and non-medical teams
 </li>
 <li>
 Coordinate between medical staff and administrative departments
 </li>
 <li>
 Monitor and improve patient experience and satisfaction
 </li>
 <li>
 Implement and maintain operational policies and procedures
 </li>
 <li>
 Handle operational issues and resolve escalations efficiently
 </li>
 <li>
 Ensure compliance with healthcare regulations and internal standards
 </li>
 <li>
 Manage inventory, supplies, and clinic resources
 </li>
 <li>
 Prepare operational reports and performance analysis
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Any Bachelor's degree is acceptable .
 </li>
 <li>
 Proven experience as an Operations Manager, preferably in a clinic or healthcare setting
 </li>
 <li>
 Strong leadership and team management skills
 </li>
 <li>
 Excellent organizational and problem-solving abilities
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 <li>
 Proficiency in Microsoft Office and clinic management systems
 
 
 </li>
 </ul>
 
 Special Requirement (Important)
 
 
 
 <ul>
 <li>
 The candidate must be physically fit and presentable, as the clinic operates within a sports/fitness-oriented environment.
 </li>
 <li>
 Ability to engage in a dynamic setting and maintain high energy levels throughout the workday is essential.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in sports clinics, physiotherapy centers, or wellness facilities
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Customer service excellence mindset
 </li>
 <li>
 Ability to handle pressure and multitask effectively
 
 
 </li>
 </ul>
 
 Location : New Cairo
 
 
 
 
 Interested Candidates can apply on : monica.wassim@coaholding.com
 
</div>

Operations Manager ( Clinic)

Meds IT Nexus

Join Our Team at Meds Nexus PVT. Ltd. as a Manager of OperationsPosition: Manager OperationsCompany Overview: Meds Nexus PVT. Ltd. is a leading organization in the medical billing and healthcare industry. We are dedicated to providing exceptional services to our clients, ensuring efficiency and compliance in all aspects of medical billing and revenue cycle management. We are looking for a dynamic and experienced Manager of Operations to join our team and lead our operations with excellence.Key Responsibilities:<ul><li>Lead and manage a team of Medical Billing Associates, Team Leads, and Assistant Managers.</li><li>Oversee operations of multiple medical billing services, including medical coding, charge entry, claims submissions, payment posting, follow-up, and reimbursement management.</li><li>Regularly communicate with healthcare providers to ensure smooth operations and resolve billing-related issues.</li><li>Provide updates on operations in daily meetings.</li><li>Act as the main liaison with managers and administrators of assigned client components on day-to-day billing operations.</li><li>Ensure all billing operations are conducted in compliance with federal laws and departmental protocols.</li><li>Assist in developing and implementing operating policies and procedures in line with federal and state regulations.</li><li>Supervise personnel, including work allocation, attendance, and problem resolution.</li><li>Evaluate performance and make recommendations for personnel actions.</li><li>Motivate employees to achieve peak productivity and performance.</li><li>Review and interpret operational data to assess the need for procedural revisions and enhancements.</li><li>Participate in designing and implementing systems to enhance revenue and operating efficiency.</li><li>Advise senior management on planning, implementing, and evaluating modifications to existing operations, systems, and procedures.</li><li>Provide training for new and existing staff on operating policies, protocols, systems, procedures, standards, and techniques.</li><li>Perform miscellaneous job-related duties as assigned and report to Senior Management Officer.</li><li>Foster a positive and collaborative team environment, promoting a culture of excellence and continuous improvement.</li></ul>Required Skills:<ul><li>RCM Administration</li><li>Practice Management</li><li>Accounts Receivable Techniques &amp; Strategies</li><li>Denial Management</li><li>Conflict Management</li><li>Excel Reporting</li><li>Revenue Cycle Management Research</li><li>English Communication</li><li>Problem-Solving</li><li>Team Management</li><li>Process Management</li></ul>Job Details:<ul><li>Industry: Medical Billing</li><li>Functional Area: Operations</li><li>Total Positions: 1</li><li>Job Shift: Night</li><li>Job Type: Full Time/Permanent</li><li>Job Location: Islamabad, Rawalpindi, Pakistan</li><li>Gender: Female/Male</li><li>Minimum Education: Bachelor's Degree</li><li>Degree Title: BBA/MBA/BSCS/BS/M.Sc/MS or related</li><li>Career Level: Last Position/Role as Manager of Operations</li><li>Minimum Experience: 7+ Years (at least 1 years of managerial experience)</li></ul>Compensation: Market-competitive Preferred Software: eCW, NextGen, AdvancedMD, Valant, OfficeAlly Preferred Specialties: ENT &amp; Allergy, Mental Health, Therapy Services&middot; Job Location:&middot; Office # 1st, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000&middot; Job Timing:&middot; 05:30 PM To 02:30 AM&middot; Special Note:&middot; This job is not for fresh candidates.Join us at Meds Nexus PVT. Ltd. and be a part of a team that values excellence, integrity, and innovation in healthcare operations. If you meet the above criteria and are ready to take on a challenging and rewarding role, we would love to hear from you.To Apply: Please send your resume and cover letter to careers@medsnexus.com with the subject line &quot;Application for Manager of Operations.&quot;We look forward to your application!Job Type: Full-timeWork Location: In person

Manager of Operation RCM

Assembly Talent

<div>
 Job Brief &ndash; Virtual Medical Manager
 
 
 Why work for us?
 
 
 Assembly Industries believes in creating a new generation of a passionate workforce in Pakistan by providing high-value opportunities that are life-changing. We strongly believe in a work-life balance and family-oriented approach to how we value the time &amp; effort of our employees. The core of our ethos is around passion, trust &amp; transparency. We offer the opportunity to collaborate with US-based clients in their growth phase. Working with us means direct engagement with top-tier CEOs, founders, and established businesses in the thriving US business ecosystem.
 
 
 Client Overview:
 
 
 Our client is a growing multi-specialty healthcare organization seeking an experienced Virtual Medical Manager to support billing operations, patient coordination, and overall practice efficiency. They are looking for a proactive and detail-oriented professional who can work across departments and ensure smooth day-to-day operations.
 
 
 Position Overview:
 
 
 We are looking for a highly organized and experienced Virtual Medical Manager to oversee medical billing processes, patient coordination workflows, and administrative operations across multiple specialties. The ideal candidate will work closely with internal teams, providers, and billing staff to ensure accuracy in claims processing, timely follow-ups, and efficient scheduling.
 
 
 This role requires a strong understanding of US healthcare systems, insurance workflows, and the ability to manage multiple operational functions in a remote environment.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage end-to-end medical billing workflows, including claims submission, insurance follow-ups, and denial resolution
 </li>
 <li>
 Coordinate with providers, billing teams, and administrative staff to ensure accurate documentation and timely processing
 </li>
 <li>
 Oversee patient scheduling and coordination processes where required
 </li>
 <li>
 Review insurance verifications, prior authorizations, and ensure proper documentation is in place
 </li>
 <li>
 Monitor billing KPIs, collections, and aging reports to identify and resolve inefficiencies
 </li>
 <li>
 Communicate with insurance companies to resolve claim issues and reimbursement delays
 </li>
 <li>
 Maintain accurate records within EMR/EHR and billing systems
 </li>
 <li>
 Ensure compliance with US healthcare regulations and patient data privacy standards
 </li>
 <li>
 Collaborate with cross-functional teams to improve operational workflows and efficiency
 </li>
 <li>
 Provide support in onboarding and guiding junior team members when needed
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 3+ years of experience in medical billing, healthcare operations, or practice management
 </li>
 <li>
 Strong understanding of US insurance processes, claims lifecycle, and reimbursement workflows
 </li>
 <li>
 Experience working with EMR/EHR systems and medical billing software
 </li>
 <li>
 Excellent communication skills (written and verbal)
 </li>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 <li>
 Highly organized with the ability to manage multiple tasks and departments simultaneously
 </li>
 <li>
 Self-motivated and comfortable working in a remote environment
 </li>
 <li>
 High attention to detail, especially in billing accuracy and documentation
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience working in multi-specialty practices such as:
 </li>
 <ul>
 <li>
 Radiology
 </li>
 <li>
 Nephrology
 </li>
 <li>
 Cosmetic / Aesthetic practices
 </li>
 <li>
 Sports Injury / Rehabilitation
 </li>
 <li>
 Dental billing
 </li>
 <li>
 General medicine
 </li>
 </ul>
 <li>
 Familiarity with prior authorizations and insurance verification processes across specialties
 </li>
 <li>
 Knowledge of HIPAA compliance and patient confidentiality best practices
 </li>
 <li>
 Experience working with distributed or remote healthcare teams
 
 </li>
 </ul>
 This is a remote opportunity open to candidates in Pakistan.
 
 
 Your application includes a quick AI video interview.
 
 
</div>

Virtual Medical Manager

DaVita

<div>Posting Date
04/13/2026
2706 Cahill RoadSTE A, Marinette, Wisconsin, 54143, United States of America
As a Healthcare Operations Manager (Facility Administrator) at DaVita, you&rsquo;ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority.
DaVita has an open position for a Healthcare Operations Manager (Facility Administrator) who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required!
What you can expect as a Healthcare Operations Manager:<ul><li>
Patients come first. You have an opportunity to build on your relationship with your patients, while also continuously improving their health through clinical goal setting and quality improvement initiatives.</li><li>
Meaningful Workday - EVERY Day. You'll go home every day knowing you are making a difference in patients' lives and that you are developing your team to reach their full potential.</li><li>
Available when the clinic is open.</li><li>
Lead a Team. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.</li><li>
Financial Management. Manage complete operation and performance of the clinic: adhere to budget, forecast expenses, manage vendor relationships, order supplies, and monitor compliance.</li><li>
Autonomy. It's your clinic to run. You aren't alone though. You will have the support and guidance of your director, regional peers and the greater company to help you manage your facility.</li><li>
We foster entrepreneurs and those who seek to continuously improve.</li><li>
Culture &amp; Growth. Our values are not just written in a book somewhere, but are an intentional part of everything we do. As leaders, you are able to reward others for demonstrating those shared beliefs and behaviors, and in turn, we intend to do the same for you.</li><li>
Partner with Regional Operations Director to identify and address employee and patient concerns to drive towards Regional goals and standards</li></ul>
Now is your time to explore your next journey&mdash;at DaVita.
What you can expect:<ul><li>
Lead a Team that appreciates, supports and relies on each other in a positive environment.</li><li>
Performance-based rewards based on stellar individual and team contributions.</li></ul>
What we'll provide:
DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives.
Comprehensive benefits:<ul><li>
DaVita offers a competitive total rewards package to connect teammates to what matters most.</li><li>
We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more.</li><li>
DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace&reg;, backup child, elder care, maternity/paternity leave, pet insurance and so much more!</li></ul>
Requirements:<ul><li>
Associate's degree required; Bachelor's degree in related area strongly preferred</li><li>
Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD</li><li>
Current license to practice as a Registered Nurse if required by state of employment</li><li>
Current CPR certification required (or certification must be obtained within 60 days of hire or change in position)</li><li>
Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President</li><li>
Collaboration is a much to be successful in this role. You will be working with clinical and financial teams on a daily basis to produce results that align to business needs.</li><li>
Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.</li></ul>
Now is your time to join Team DaVita. Take the first step and apply now.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as &quot;a place where I belong.&quot; Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
This position will be open for a minimum of three days.
<div>For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates</div>
Compensation for the role will depend on a number of factors, including a candidate&rsquo;s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.</div>

Facility Administrator

Speedy Sticks

About Us: Speedy Sticks is a national leader in mobile phlebotomy and at-home healthcare services, serving hospitals, research organizations, long-term care facilities, concierge practices, and individual patients. We are dedicated to delivering professional, reliable, and compassionate care in the comfort of patients&rsquo; homes.Role Overview:We are seeking a full-time Operations Manager to oversee the daily operations of our mobile phlebotomy services. This individual will play a key role in managing schedules, coordinating with staff and clients, handling customer service inquiries, and ensuring that all clinical and logistical details are executed correctly.The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced healthcare environment.Responsibilities:<ul><li>Manage day-to-day operations of the mobile phlebotomy team.</li><li>Create and oversee staff schedules.</li><li>Recruit, interview, and hire new team members.</li><li>Organize company events and training sessions.</li><li>Serve as the main point of contact for staff, answering questions and providing support.</li><li>Answer customer service inquiries (phone, email, text) professionally and promptly.</li><li>Ensure proper tube selection, specimen handling, and processing instructions are followed for all appointment requests.</li><li>Communicate directly with doctors, nurses, and hospital administrators from our client hospital systems to address questions and make adjustments as needed.</li><li>Maintain accurate records and reports of appointments, staffing, and client communications.</li><li>Collaborate with leadership on improving workflows and patient experience.</li></ul>Requirements:<ul><li>Availability: Monday&ndash;Friday, 9:00 AM &ndash; 5:00 PM EST.</li><li>Strong organizational and leadership skills.</li><li>Excellent communication and customer service skills.</li><li>Knowledge of phlebotomy, lab tubes, and specimen processing required (phlebotomy or clinical background strongly preferred).</li><li>Experience managing staff schedules and coordinating teams.</li><li>Ability to handle sensitive medical information with discretion and professionalism.</li><li>Comfort working with doctors, nurses, and hospital administrators.</li><li>Tech-savvy (familiar with scheduling platforms, CRM tools, email, and phone systems).</li></ul>Preferred Qualifications:<ul><li>Previous experience in healthcare management, lab operations, or phlebotomy coordination.</li><li>HIPAA compliance knowledge.</li><li>Experience with hospital systems or clinical trial coordination.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary (based on experience).</li><li>Full-time, remote-friendly with phone/online availability during business hours.</li><li>Opportunity to grow with a rapidly expanding healthcare company.</li></ul>Job Type: ContractPay: $2,500.00 - $4,000.00 per monthWork Location: Remote

Operations Manager

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