healthcare operations manager

Al Sabah Salim Medical Center

Job Title: Clinic Manager &ndash; Medical Center Operations (Healthcare Administration | Polyclinic Management)About the RoleWe are seeking an experienced and highly motivated Clinic Manager to lead day-to-day operations at Al Sabah Salim Medical Center. This is an excellent opportunity for a dynamic healthcare professional who thrives in a leadership role and is passionate about delivering high-quality patient care and operational excellence.If you have strong healthcare administration experience and enjoy building efficient clinical workflows, managing multidisciplinary teams, and improving patient experience, this role is for you.Why This Role Is Attractive<ul><li>Lead a growing medical clinic with strong community impact</li><li>Work directly with doctors, nurses, and healthcare specialists</li><li>Opportunity to shape operational systems and patient care standards</li><li>Stable, long-term leadership position in healthcare management</li><li>Professional and supportive work environment</li></ul>Key Responsibilities<ul><li>Oversee daily clinic operations to ensure smooth patient flow and service delivery</li><li>Manage administrative, nursing, and support staff performance</li><li>Implement operational policies, workflows, and compliance standards</li><li>Monitor clinic KPIs including patient satisfaction, efficiency, and revenue targets</li><li>Coordinate scheduling for physicians, nurses, and support teams</li><li>Ensure compliance with healthcare regulations and licensing requirements</li><li>Handle budgeting, procurement, and resource allocation</li><li>Resolve patient concerns and improve overall service experience</li><li>Liaise with external healthcare providers, insurance companies, and vendors</li><li>Support recruitment, onboarding, and training of clinic staff</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business Administration, Nursing, or related field</li><li>3&ndash;7+ years of experience in clinic, hospital, or healthcare operations management</li><li>Strong leadership and team management skills</li><li>Excellent communication and organizational abilities</li><li>Knowledge of healthcare regulations and clinic workflows</li><li>Problem-solving mindset with strong decision-making ability</li><li>Proficiency in clinic management systems or EMR software (preferred)</li></ul>What We Offer<ul><li>Competitive salary package based on experience</li><li>Professional growth opportunities in healthcare leadership</li><li>Supportive and collaborative working environment</li><li>Long-term career stability in a growing medical center</li><li>Opportunity to make a meaningful impact on patient care quality</li></ul>How to ApplyInterested candidates are encouraged to submit their CV and a short cover letter highlighting relevant clinic or hospital management experience. Shortlisted applicants will be contacted for interviews.Apply now and become a key leader in shaping high-quality healthcare services in our community.Job Type: Full-timePay: KD1,200.000 - KD2,500.000 per monthWork Location: In person

Clinic Manager

Heritage NY Medical, PC

Job Overview We are seeking a dynamic and detail-oriented Project Manager who will be responsible for overseeing and coordinating operational, administrative, and strategic healthcare projects to support organizational goals, improve workflow efficiency, and enhance patient care operations. This role will ensure projects are implemented successfully, completed within established timelines, and aligned with regulatory and operational standards.The Project Manager will support initiatives related to population health, quality improvement, provider operations, care coordination, compliance, patient engagement, and administrative process improvement. The ideal candidate will possess strong healthcare administrative experience, exceptional organizational skills, and the ability to manage multiple projects in a fast-paced healthcare environment.Responsibilities<ul><li>Lead and manage healthcare administrative and operational projects from initiation through implementation and completion.</li><li>Develop project plans, timelines, workflows, deliverables, and performance tracking tools.</li><li>Coordinate project activities among the clinical operations department, provider offices, operations teams, clinical and non-clinical staff, and management.</li><li>Monitor project progress to ensure timelines, objectives, and organizational goals are achieved.</li><li>Support implementation of healthcare operational initiatives, population health programs, quality improvement activities, and workflow optimization projects.</li><li>Analyze operational processes and identify opportunities for improved efficiency, productivity, patient experience, and regulatory compliance.</li><li>Assist with development and implementation of policies, procedures, and operational standards.</li><li>Prepare reports, dashboards, presentations, meeting summaries, and project status updates for management review.</li><li>Track and monitor key performance indicators (KPIs), quality metrics, patient engagement outcomes, and operational performance data.</li><li>Coordinate meetings, project timelines, training sessions, and follow-up activities related to assigned initiatives.</li><li>Ensure projects remain compliant with CMS, Medicare, Medicaid, HIPAA, NCQA, and organizational requirements.</li><li>Support provider relations and coordination activities with contracted primary care offices and external healthcare partners.</li><li>Assist with implementation and oversight of care gap closure initiatives, preventive health programs, and patient outreach workflows.</li><li>Identify project risks, operational barriers, and workflow challenges and develop corrective action plans.</li><li>Maintain accurate project documentation, records, and communication logs.</li><li>Support audits, compliance reviews, accreditation preparation, and regulatory readiness activities.</li><li>Collaborate with management to prioritize strategic initiatives and organizational goals.</li><li>Maintain confidentiality of patient, provider, and organizational information in accordance with HIPAA regulations.</li><li>Perform additional administrative and operational duties as assigned.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Healthcare Administration, Business Administration, Public Health, Nursing, or related healthcare field required.</li><li>Master&rsquo;s degree preferred.</li><li>Minimum of 3&ndash;5 years of healthcare administrative, healthcare operations, project management, or population health experience required.</li><li>Experience working within healthcare organizations, managed care, physician practices, Medicaid, Medicare, or value-based care environments strongly preferred.</li><li>Strong understanding of healthcare operations, provider workflows, care coordination, quality initiatives, and regulatory standards.</li><li>Knowledge of CMS, Medicaid, Medicare, NCQA, HIPAA, and healthcare compliance requirements preferred.</li><li>Experience managing healthcare operational projects, process improvement initiatives, and interdisciplinary workflows preferred.</li><li>Excellent organizational, leadership, communication, and problem-solving skills.</li><li>Ability to prioritize multiple projects and manage competing deadlines effectively.</li><li>Strong analytical and reporting skills with attention to detail.</li><li>Proficiency with Microsoft Office Suite, electronic medical records, project management systems, and reporting platforms.</li><li>PMP certification or healthcare project management certification preferred.</li></ul>Pay: $75,000.00 - $90,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Garden City, NY 11530

Project Manager - Healthcare Operations

Bombay City Eye Healthcare & Vision Services Ltd.

About the RoleBombay City Eye Healthcare &amp; Vision Services Ltd. operates within the healthcare and vision care sector, supporting ophthalmology services, patient care coordination, and clinical support operations across medical facilities.We are seeking a General Manager to oversee overall operations, support administrative coordination, and ensure efficient service delivery across departments. In this role, you will manage workflows, monitor performance, and contribute to the organization&rsquo;s operational effectiveness.This position is ideal for professionals who are experienced in managing operations within healthcare or service-oriented environments and are capable of leading teams and ensuring high standards of service.Why Join Us?Healthcare-Focused Environment Work within a professional setting supporting vision care and medical services.Leadership Role Take responsibility for overseeing operations and team coordination.Organizational Impact Contribute to efficiency, service quality, and operational improvement.Career Growth Opportunities to advance into senior leadership roles.Key ResponsibilitiesOperations Oversight<ul><li>Manage daily operations across departments</li><li>Ensure efficient coordination and workflow execution</li></ul>Process Management<ul><li>Develop and maintain operational procedures</li><li>Ensure compliance with internal standards</li></ul>Performance Monitoring<ul><li>Track key performance indicators and identify improvements</li></ul>Reporting &amp; Documentation<ul><li>Prepare operational reports and maintain records</li></ul>Team Leadership<ul><li>Oversee team coordination and support staff performance</li><li>Ensure effective communication across departments</li></ul>What We Are Looking ForExperience<ul><li>6&ndash;10 years of experience in operations, administration, or management roles</li></ul>Skills<ul><li>Strong leadership and organizational abilities</li><li>Excellent communication and decision-making skills</li><li>Problem-solving and operational management expertise</li></ul>Core Competencies<ul><li>Strategic thinking and adaptability</li><li>Accountability and initiative</li><li>Team leadership and collaboration</li></ul>Education<ul><li>Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or related field preferred</li></ul>نوع الوظيفة: دوام كامل, دائمالراتب المدفوع: QAR١٩٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

General Manager

iCare Medical Group

CORE DOMAIN 1: DAILY OPERATIONS MANAGEMENT<ul><li>Own the daily operational rhythm across both Monterey Park and Rowland Heights locations</li><li>Manage patient flow, scheduling optimization, and front desk efficiency</li><li>Ensure consistent patient experience standards across both sites</li><li>Coordinate daily operations with the Remote Team Manager to align on-site and remote workflows</li><li>Handle facility management, supply ordering, and vendor coordination for both locations</li><li>Serve as the primary operational point of contact for providers, removing administrative burden from physicians</li><li>Manage escalations and resolve operational issues in real-time</li><li>Implement and maintain daily checklists, opening/closing procedures, and quality controls</li></ul>CORE DOMAIN 2: STAFF MANAGEMENT &amp; DEVELOPMENT<ul><li>Directly manage 4-5 front office staff across both locations (medical assistants, front desk, IT support)</li><li>Conduct hiring, onboarding, performance reviews, and corrective actions for front office team</li><li>Coordinate with Remote Team Manager on cross-functional workflows (documentation, billing, insurance verification)</li><li>Build a culture of accountability, professionalism, and continuous improvement</li><li>Schedule staff across both locations to ensure adequate coverage during all operating hours</li><li>Identify training needs and implement development plans for team members</li><li>Serve as a bridge between on-site staff and the remote team, fostering cohesion and mutual respect</li></ul>CORE DOMAIN 3: SOP ENFORCEMENT &amp; PROCESS STANDARDIZATION<ul><li>Enforce existing Standard Operating Procedures across all clinical and administrative workflows</li><li>Identify process gaps and draft new SOPs as operations evolve</li><li>Ensure front office staff follow documented procedures for:</li><li>Patient check-in and scheduling</li><li>Check and mail handling</li><li>ACH payment approvals and deposit reconciliation</li><li>Insurance verification and referral management</li><li>Patient communication protocols</li><li>Conduct periodic SOP audits to verify compliance and identify drift</li><li>Collaborate with the billing team and Remote Team Manager to align SOPs across on-site and remote operations</li><li>Maintain a living SOP library and ensure all team members have current access</li></ul>CORE DOMAIN 4: BILLING PERFORMANCE OVERSIGHT<ul><li>Monitor key billing metrics and flag performance issues to leadership:</li><li>Clean claim rate (target: &gt;95%)</li><li>Days in AR (target: &lt;45 days)</li><li>Denial rate (target: &lt;8%)</li><li>Collection rate (target: 95%+)</li><li>AR aging distribution (target: &lt;15% over 90 days)</li><li>Coordinate with billing leads (remote team) on claim resubmissions, denial management, and appeals</li><li>Ensure front office processes support clean claims (accurate patient demographics, insurance verification, copay collection)</li><li>Review and act on weekly billing reports</li><li>Support implementation of billing rules and automation within the EHR system</li><li>Work with the Remote Team Manager to address billing backlogs and cross-training initiatives</li></ul>CORE DOMAIN 5: TECHNOLOGY &amp; SYSTEMS MANAGEMENT<ul><li>Serve as the internal operational owner for core technology platforms:</li><li>Elation (primary EHR and billing system)</li><li>Monday.com (project and task management)</li><li>QuickBooks (accounting and financial reporting)</li><li>Ensure staff are trained on and consistently using technology systems as designed</li><li>Coordinate with IT support on system issues, user access, and platform updates</li><li>Drive adoption of automation features (ERA auto-import, claim defaults, billing rules)</li><li>Maintain task boards and project tracking in Monday.com with &gt;90% completion targets</li><li>Identify opportunities to reduce manual work through technology optimization</li></ul>CORE DOMAIN 6: VENDOR MANAGEMENT &amp; COMPLIANCE<ul><li>Manage relationships with external vendors (medical supplies, equipment, facility services, IT)</li><li>Negotiate vendor contracts and monitor service level agreements</li><li>Ensure HIPAA compliance across all operational workflows, including:</li><li>Physical safeguards (facility access, workstation security)</li><li>Administrative safeguards (staff training, access controls)</li><li>Documentation and record retention</li><li>Coordinate with credentialing vendors to maintain provider enrollment and payer contracts</li><li>Manage insurance payer relationships and escalations as needed</li><li>Ensure compliance with state and federal healthcare regulations applicable to clinic operations</li></ul>REQUIRED QUALIFICATIONS<ul><li>5+ years of operations management experience in a healthcare or medical clinic setting</li><li>Demonstrated experience managing front office staff in a multi-location environment</li><li>Strong understanding of medical billing workflows, RCM fundamentals, and insurance payer processes</li><li>Experience with EHR systems (Elation experience strongly preferred)</li><li>Proficiency in project management tools (Monday.com, Asana, or equivalent)</li><li>Experience developing and enforcing SOPs in a clinical environment</li><li>Strong written and verbal communication skills</li><li>Ability to work on-site across both locations as needed</li></ul>PREFERRED QUALIFICATIONS<ul><li>Mandarin or Cantonese fluency (strongly preferred)</li><li>Experience coordinating with remote teams across time zones</li><li>Familiarity with QuickBooks or similar healthcare financial platforms</li><li>Experience in practices serving Medicare and HMO populations</li><li>Knowledge of HIPAA compliance requirements and healthcare credentialing</li><li>Experience with practice growth and scaling operations</li></ul>Pay: $90,000.00 - $115,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li></ul>Work Location: In person

Operations Manager -Speak Mandarin or Cantonese and English

Assembly Talent

<div>
 Job Brief &ndash; Virtual Medical Manager
 
 
 Why work for us?
 
 
 Assembly Industries believes in creating a new generation of a passionate workforce in Pakistan by providing high-value opportunities that are life-changing. We strongly believe in a work-life balance and family-oriented approach to how we value the time &amp; effort of our employees. The core of our ethos is around passion, trust &amp; transparency. We offer the opportunity to collaborate with US-based clients in their growth phase. Working with us means direct engagement with top-tier CEOs, founders, and established businesses in the thriving US business ecosystem.
 
 
 Client Overview:
 
 
 Our client is a growing multi-specialty healthcare organization seeking an experienced Virtual Medical Manager to support billing operations, patient coordination, and overall practice efficiency. They are looking for a proactive and detail-oriented professional who can work across departments and ensure smooth day-to-day operations.
 
 
 Position Overview:
 
 
 We are looking for a highly organized and experienced Virtual Medical Manager to oversee medical billing processes, patient coordination workflows, and administrative operations across multiple specialties. The ideal candidate will work closely with internal teams, providers, and billing staff to ensure accuracy in claims processing, timely follow-ups, and efficient scheduling.
 
 
 This role requires a strong understanding of US healthcare systems, insurance workflows, and the ability to manage multiple operational functions in a remote environment.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage end-to-end medical billing workflows, including claims submission, insurance follow-ups, and denial resolution
 </li>
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 Coordinate with providers, billing teams, and administrative staff to ensure accurate documentation and timely processing
 </li>
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 Oversee patient scheduling and coordination processes where required
 </li>
 <li>
 Review insurance verifications, prior authorizations, and ensure proper documentation is in place
 </li>
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 Monitor billing KPIs, collections, and aging reports to identify and resolve inefficiencies
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 <li>
 Communicate with insurance companies to resolve claim issues and reimbursement delays
 </li>
 <li>
 Maintain accurate records within EMR/EHR and billing systems
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 <li>
 Ensure compliance with US healthcare regulations and patient data privacy standards
 </li>
 <li>
 Collaborate with cross-functional teams to improve operational workflows and efficiency
 </li>
 <li>
 Provide support in onboarding and guiding junior team members when needed
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 3+ years of experience in medical billing, healthcare operations, or practice management
 </li>
 <li>
 Strong understanding of US insurance processes, claims lifecycle, and reimbursement workflows
 </li>
 <li>
 Experience working with EMR/EHR systems and medical billing software
 </li>
 <li>
 Excellent communication skills (written and verbal)
 </li>
 <li>
 Strong analytical and problem-solving abilities
 </li>
 <li>
 Highly organized with the ability to manage multiple tasks and departments simultaneously
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 <li>
 Self-motivated and comfortable working in a remote environment
 </li>
 <li>
 High attention to detail, especially in billing accuracy and documentation
 
 
 </li>
 </ul>
 Preferred Qualifications:
 
 
 <ul>
 <li>
 Experience working in multi-specialty practices such as:
 </li>
 <ul>
 <li>
 Radiology
 </li>
 <li>
 Nephrology
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 Cosmetic / Aesthetic practices
 </li>
 <li>
 Sports Injury / Rehabilitation
 </li>
 <li>
 Dental billing
 </li>
 <li>
 General medicine
 </li>
 </ul>
 <li>
 Familiarity with prior authorizations and insurance verification processes across specialties
 </li>
 <li>
 Knowledge of HIPAA compliance and patient confidentiality best practices
 </li>
 <li>
 Experience working with distributed or remote healthcare teams
 
 </li>
 </ul>
 This is a remote opportunity open to candidates in Pakistan.
 
 
 Your application includes a quick AI video interview.
 
 
</div>

Virtual Medical Manager

The Inventor Solutions

At The Inventor Solutions, we are scaling rapidly in the US healthcare outsourcing space, managing multiple dental and medical billing clients across the United States.We are looking for a high-impact Operations Manager who can take ownership of delivery, drive operational excellence, and build a strong, process-driven team.This role is not about supervision it is about ownership, accountability, and scale.Key Responsibilities<ul><li>Lead and manage end-to-end RCM operations (Dental &amp; Medical Billing)</li><li>Oversee teams handling:</li><li>Insurance Verification</li><li>Charge Entry</li><li>Claims Submission</li><li>AR Follow-ups</li><li>Ensure high accuracy and QA standards across all client deliverables</li><li>Build and implement SOPs, KPIs, and performance dashboards</li><li>Identify operational gaps and drive process improvements</li><li>Manage and mentor Team Leads and QA personnel</li><li>Act as the primary escalation point for critical client issues</li><li>Ensure adherence to client SLAs and turnaround times</li><li>Collaborate with Sales &amp; Client Success teams for onboarding new clients</li><li>Drive productivity, efficiency, and team accountability</li></ul>What We&rsquo;re Looking For<ul><li>6-7+ years of experience in Healthcare RCM / Dental Billing Operations</li><li>Proven experience managing teams of 15&ndash;50+ resources</li><li>Strong understanding of:</li><li>US Insurance workflows</li><li>Claims lifecycle</li><li>Denial management</li><li>Experience in building or managing QA frameworks</li><li>Strong leadership and decision-making ability</li><li>Excellent communication skills (written &amp; verbal)</li><li>Ability to work in a fast-paced, night-shift environment</li></ul>Preferred (Bonus)<ul><li>Experience working with US-based clients</li><li>Exposure to process automation or workflow tools</li><li>Prior experience in scaling operations in a startup environment</li></ul>Compensation &amp; Benefits<ul><li>Competitive market salary (based on experience)</li><li>Performance-based growth and incentives</li><li>Fast-track career progression into Senior Operations / Leadership roles</li><li>Opportunity to work directly with US healthcare clients</li></ul>Work Details<ul><li>Location: On-site (Rawalpindi/Islamabad)</li><li>Shift: Night Shift (US Hours)</li><li>Department: Operations/Healthcare RCM</li></ul>Why Join Us<ul><li>Be part of a rapidly growing healthcare outsourcing company</li><li>Work in a high-growth environment with real ownership</li><li>Build and lead teams at scale</li><li>Direct exposure to international clients and processes</li></ul>Work Location: In person

Operations Manager

Speedy Sticks

About Us: Speedy Sticks is a national leader in mobile phlebotomy and at-home healthcare services, serving hospitals, research organizations, long-term care facilities, concierge practices, and individual patients. We are dedicated to delivering professional, reliable, and compassionate care in the comfort of patients&rsquo; homes.Role Overview:We are seeking a full-time Operations Manager to oversee the daily operations of our mobile phlebotomy services. This individual will play a key role in managing schedules, coordinating with staff and clients, handling customer service inquiries, and ensuring that all clinical and logistical details are executed correctly.The ideal candidate is highly organized, detail-oriented, and comfortable working in a fast-paced healthcare environment.Responsibilities:<ul><li>Manage day-to-day operations of the mobile phlebotomy team.</li><li>Create and oversee staff schedules.</li><li>Recruit, interview, and hire new team members.</li><li>Organize company events and training sessions.</li><li>Serve as the main point of contact for staff, answering questions and providing support.</li><li>Answer customer service inquiries (phone, email, text) professionally and promptly.</li><li>Ensure proper tube selection, specimen handling, and processing instructions are followed for all appointment requests.</li><li>Communicate directly with doctors, nurses, and hospital administrators from our client hospital systems to address questions and make adjustments as needed.</li><li>Maintain accurate records and reports of appointments, staffing, and client communications.</li><li>Collaborate with leadership on improving workflows and patient experience.</li></ul>Requirements:<ul><li>Availability: Monday&ndash;Friday, 9:00 AM &ndash; 5:00 PM EST.</li><li>Strong organizational and leadership skills.</li><li>Excellent communication and customer service skills.</li><li>Knowledge of phlebotomy, lab tubes, and specimen processing required (phlebotomy or clinical background strongly preferred).</li><li>Experience managing staff schedules and coordinating teams.</li><li>Ability to handle sensitive medical information with discretion and professionalism.</li><li>Comfort working with doctors, nurses, and hospital administrators.</li><li>Tech-savvy (familiar with scheduling platforms, CRM tools, email, and phone systems).</li></ul>Preferred Qualifications:<ul><li>Previous experience in healthcare management, lab operations, or phlebotomy coordination.</li><li>HIPAA compliance knowledge.</li><li>Experience with hospital systems or clinical trial coordination.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary (based on experience).</li><li>Full-time, remote-friendly with phone/online availability during business hours.</li><li>Opportunity to grow with a rapidly expanding healthcare company.</li></ul>Job Type: ContractPay: $2,500.00 - $4,000.00 per monthWork Location: Remote

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10000 healthcare operations manager jobs Near Me

Clinic Manager

Project Manager - Healthcare Operations

General Manager

Operations Manager -Speak Mandarin or Cantonese and English

Virtual Medical Manager

Operations Manager

Operations Manager