healthcare quality manager

Medical City Healthcare

<div><h5 class="jobSectionHeader">Introduction</h5>
We are seeking a Nurse Manager of Quality with Medical City Alliance to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!<h5 class="jobSectionHeader">
Benefits</h5>
Medical City Alliance, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
 
We are seeking Nurse Manager of Quality for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
The Manager of Quality is responsible for assisting the Vice President of Quality Services with tasks and activities related to the facility&rsquo;s quality improvement and survey readiness programs. Activities include assisting with the hospital accreditation program, coordinating regulatory readiness activities through the Journey to Excellence program, assisting in state, federal, and regulatory hospital compliance and reporting requirements, such as TDH, Joint Commission, CMS, OSHA, etc. The position also includes actives to assist the VP of Quality in collecting and analyzing data, compiling hospital quality reports, conducting clinical quality reviews for hospital-wide performance improvement as well as assisting with education activities pertinent to performance improvement.
PRINCIPAL DUTIES/RESPONSIBILITIES:
<ul><li>Coordinates regulatory readiness activities through the Division-wide Journey to Excellence program.
</li><li>Maintains oversight of data abstraction, data entry, and data analysis for the following: Joint Commission Core Measures, CHOIS, Leap Frog and Quality Net.
</li><li>Facilitates process improvement efforts among performance improvement teams, medical staff, and hospital departments.
</li><li>Supports hospitals accreditation program and provides education to key hospital staff related to federal, state and regulatory agency requirements such as Joint Commission, CMS, TDH, OSHA, etc.
</li><li>Assists with implementation of organizational Quality Improvement Plan and associated policies and procedures.
</li><li>Collects, analyzes, and reports data through the appropriate committees assigned. Assists the VP of Quality around oversight of Medical Staff quality activities and peer review program. Collaboratively works with hospital leadership to achieve compliance with the Joint Commission core measures initiatives.
</li><li>Participates in Serious Event Analysis.
</li><li>Creates reports and analyzes information to support the performance improvement program and the Department of Quality functions and activities.
</li><li>Performs special assignments as needed/requested.</li></ul>
<h6 class="jobSectionHeader">What qualifications you will need:</h6>
Education:<ul><li>
Bachelor of Science in Nursing required.</li><li>
Advanced degree preferred.</li></ul>
Licensure/Certification:<ul><li>
Currently licensed as a Registered Nurse in the state(s) of practice according to Law and regulation.
</li><li>Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) preferred.</li></ul>
Experience:
<ul><li>One year clinical experience in Risk Management/Quality or Clinical Leadership in an acute care facility.</li></ul>
Medical City Alliance serves families from Fort Worth, Keller, Haslet, Saginaw and Tarrant County. Our 99+ bed hospital offers 30+ specialties. We offer 2 convenient ER locations, including our off-campus ER in Saginaw. Our maternity floor includes labor and delivery suites and c-section ORs. We have a well-baby nursery, postpartum rooms, and a Level III NICU. We offer compassionate care with state-of-the-art surgical equipment. Our hospital offers robotic surgery to perform procedures. Our facility provides comprehensive cardiology services. We prioritize early detection and treatment of heart disease. Our advanced technology provides quick results to our patients. Our patient satisfaction scores rank in the top decile of hospitals nationwide. Our physicians rank Medical City Alliance as excellent in quality of care. We are a part of the Medical City network of hospitals. Patients are ensured access to medical experts and advanced healthcare innovations across the network.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Nurse Manager of Quality

NBHUH

We are seeking a proactive and detail-oriented Assistant Manager &ndash; Quality Assurance to support the implementation and monitoring of quality standards across the organization. The ideal candidate will ensure compliance with healthcare regulations, improve patient care processes, and assist in continuous quality improvement initiatives.Key Responsibilities:<ul><li>Assist in developing and implementing quality assurance policies and procedures</li><li>Monitor compliance with healthcare standards and regulatory requirements</li><li>Conduct internal audits, inspections, and gap analyses</li><li>Identify areas for improvement and recommend corrective actions</li><li>Ensure proper documentation and record-keeping of quality reports</li><li>Coordinate with different departments to maintain quality standards</li><li>Assist in accreditation processes (e.g., hospital accreditation)</li><li>Analyze data and prepare quality performance reports</li><li>Conduct staff training on quality standards, patient safety, and SOPs</li></ul>Qualifications &amp; Requirements:<ul><li>Master&rsquo;s degree in Healthcare Management / Quality Management / Hospital Administration or relevant field</li><li>Additional certification or diploma in Quality Assurance / Healthcare Quality Management will be preferred</li><li>Minimum 2&ndash;4 years experience in Quality Assurance (preferably in healthcare)</li><li>Strong knowledge of quality standards and healthcare compliance</li><li>Good analytical, documentation, and reporting skills</li><li>Proficiency in MS Office (especially Excel &amp; reporting)</li><li>Preferred Skills:</li><li>Experience with hospital accreditation standards (e.g., JCIA or local standards)</li><li>Strong communication and coordination skills</li><li>Problem-solving and process improvement mindset</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Growth and learning opportunities</li><li>Professional and collaborative work environment</li></ul>Work Location: In person

Assistant Manager – Quality Assurance

Metro Vein Centers

<div><div>Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people's quality of life by relieving the painful, yet highly treatable symptoms of vein disease&mdash;such as varicose veins and heavy, aching legs.

With over 60 clinics across 7 states, and still growing, we're building the future of vein care&mdash;delivering compassionate, results-driven care in a modern, patient-first environment.

We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.</div>
Metro Vein Centers (MVC) is seeking a Clinical Quality Manager to spearhead the growth and optimization of our national clinical performance. Reporting to the Director of Clinical Documentation &amp; Coding, this remote leader will serve as the technical expert for clinical quality, value-based care, and clinical documentation improvement initiatives. You will be responsible for bridging the gap between clinical data and operational excellence, ensuring MVC maximizes its quality scores and reimbursement potential through rigorous analysis and change management.
<h2 class="jobSectionHeader">
What You Will Do</h2>
<ul><li>Clinical Auditing: Conduct deep-dive reviews of current documentation and workflows within the electronic health record (EHR) to identify gaps in quality and compliance.</li>
<li>Provider Education: Assist with clinical documentation training and feedback sessions for providers to ensure evidence-based standards, documentation, and coding accuracy requirements are met.</li>
<li>Quality Performance Monitoring: Identify all qualifying opportunities, and Develop, Implement, and Monitor MVC's pay for performance/value-based incentive programs to ensure alignment with specific payer contracts.</li>
<li>Data Reporting: Develop and analyze new and existing data reports to communicate performance trends and &quot;red flags&quot; to leadership teams.</li>
<li>Process Engineering: Identify opportunities for automation and software enhancements to streamline quality reporting and documentation auditing &amp; coding workflows as the practice grows.</li>
<li>Clinical Quality Leader: Establish a unified clinical roadmap that aligns national clinical guidance with regulatory &amp; payer requirements and organizational strategy. Ensures clinical operations are within regulation and meet the highest level of quality.</li>
<li>Stakeholder Liaison: Build partnerships across IT, Credentialing, and Clinical Operations to ensure clinical guidance meets both business and patient needs.</li>
</ul><h2 class="jobSectionHeader">Minimum Qualifications</h2>
<ul><li>Expertise: In-depth knowledge and experience with Healthcare Effectiveness Data and Information Sets (HEDIS), CMS Quality Payment Programs (QPP), Advanced Alternative Payment Models (APM), Merit-based Payment Systems (MIPS), and payer specific Quality Initiative Value-Based Reimbursement programs.</li>
<li>Technical Literacy: Ability to navigate Electronic Medical Records (EMR), data reporting (Tableau), and Google Sheets/Microsoft Office systems efficiently.</li>
<li>Experience: 5+ years of physician revenue cycle experience with a focus on clinical quality standards at a national level.</li>
<li>Leadership: 5+ years of experience leading clinical quality efforts and change management in a fast-growth environment.</li>
<li>Education: Associate's degree or higher in Business, Healthcare Administration/Management, HIM, Informatics, or associated track..</li>
</ul><h2 class="jobSectionHeader">Preferred Qualifications</h2>
<ul><li>Certifications: CPHQ or CHQM highly preferred. Open to other relatable certifications.</li>
<li>Coding Expertise: CPC, CPMA, CCS, RHIT, or CDIP certifications are a significant plus.</li>
<li>Systems: Previous experience with Athena Practice (GE Centricity) EMR.</li>
<li>Specialty: Experience within vascular or vein-specific clinical environments.</li>
</ul>
Clinical Background: Experience as an LPN, RN, NP/PA, or FMG/IMG.
<h3 class="jobSectionHeader">
Benefits to Support Your Wellbeing &amp; Lifestyle</h3>

Full-time team members at Metro Vein Centers are eligible for:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>401(k) with Company Match</li>
<li>Paid Time Off (PTO) + Paid Company Holidays</li>
<li>Company-Paid Life Insurance</li>
<li>Short-Term Disability Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Career Growth &amp; Development Opportunities</li>
</ul>
#LI-Remote<div>
The Metro Vein Centers Difference

Healthy legs. Happier lives. 
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.

A team united by purpose. 
Our values guide everything we do:
<ul>
<li>Patients First, Always &ndash; Every interaction should make our patients feel valued, heard, and cared for.</li>
<li>Stronger Together &ndash; Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.</li>
<li>A Can-Do Spirit &ndash; We meet every challenge with positivity, flexibility, and problem-solving energy.</li>
<li>Results That Make a Difference &ndash; We're driven to improve lives through meaningful, measurable outcomes.</li>
<li>Commitment to Growth &ndash; We invest in our people, fostering advancement and professional development at every level.</li>
</ul>
Metro Vein Centers is an Equal Opportunity Employer. 
We're committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal &amp; Compliance Notice: 
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

Your privacy matters. 
To learn more about how we collect, use, and protect your information, please review our privacy policy here.</div></div>

Clinical Quality Manager

Aga Khan University

<div>
 
 
 Introduction:
 
 
 
 
 
 
 The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.
 
 
 
 
 
 AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment
 
 
 
 
 
 
 Responsibilities:
 
 
 
 You will be responsible to:
 
 <ul>
 <li>
 prevent medication errors and enhance patient safety through effective systems and practices.
 </li>
 <li>
 develop and implement policies and procedures related to medication use.
 </li>
 <li>
 conduct regular audits and reviews of medication practices.
 </li>
 <li>
 provide education and training to staff on safe medication practices.
 </li>
 <li>
 conduct Failure Mode and Effects Analysis (FMEA) for high-risk processes, medications, and pharmacist interventions.
 </li>
 <li>
 compile Key Performance Indicators (KPIs) and present findings where applicable.
 </li>
 <li>
 design and implement technological solutions and system upgrades (e.g., smart pump libraries).
 </li>
 <li>
 introduce workflow changes to minimize medication errors.
 </li>
 <li>
 disseminate medication safety alerts.
 </li>
 <li>
 conduct training sessions on safe medication practices.
 </li>
 <li>
 ensure compliance with JCIA (Joint Commission International Accreditation), ASHP Hospital Pharmacy Accreditation, DRAP (Drug Regulatory Authority of Pakistan), Healthcare Commission standards, SafeCare International
 </li>
 <li>
 represent Pharmacy Services in various quality forums within AKUH.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Requirements:
 
 
 
 You should have:
 
 <ul>
 <li>
 PharmD (Doctor of Pharmacy) - required
 </li>
 <li>
 Master&rsquo;s degree in Health, Quality, or a related field - preferred
 </li>
 <li>
 Certification in CPHQ (Certified Professional in Healthcare Quality) - preferred
 </li>
 <li>
 Medication Safety Certificate (ASHP).
 </li>
 <li>
 Minimum of 6-8 years of progressive professional and supervisory experience in a medium to large hospital including 3 years in a managerial capacity a tertiary care academic institution
 </li>
 </ul>
 
 
 
 
 Comprehensive employment reference checks will be conducted.
 
</div>

Manager Medication - Safety & Quality, Pharmacy

Palladium Pakistan (Pvt.) Limited

<div><div><div><div>Posted date</div> <div>23rd April, 2026</div> <div>Last date to apply</div> <div>30th June, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Lahore</div>
</div> 
<div><div>Category</div> <div>Health Care
</div></div> 
<div><div>Type</div> <div>Consultancy</div><div></div>
</div> 
<div><div>Experience</div> <div>10 years</div></div></div></div>
 <div>TA Title: E4H Punjab TOR &ndash; Capacity Building for Improved Governance, Quality of Care and MSDS Readiness in Punjab Prison Health Facilities
<div>
Programme

Evidence for Health (E4H) is a Foreign, Commonwealth &amp; Development Office (FCDO)-funded programme aimed at strengthening Pakistan's healthcare system, thereby decreasing the burden of illness and saving lives. E4H (2023-2027) provides technical assistance (TA) to Punjab and also to the Federal and Khyber Pakhtunkhwa (KP) governments. The Punjab component is being implemented by Palladium along with Oxford Policy Management (OPM).

Through its flexible, embedded, and demand-driven model, E4H Punjab will support the government to achieve a resilient health system that is prepared for health emergencies, responsive to the latest evidence, and delivers equitable, quality, and efficient healthcare services. Specifically, E4H will deliver TA across three outputs:

Output 1: Strengthened integrated health security, with a focus on preparing and responding to health emergencies, including pandemics.

Output 2: Strengthened evidence-based decision-making to drive health sector performance and accountability.

Output 3: Improved implementation of Universal Health Coverage, with a focus on ending preventable deaths.

E4H-Punjab works in partnership with the Punjab Department of Health (DOH).

Terms of reference

Background
<ul>
<li>The Punjab Prisons Department operates 45 health facilities providing medical services to inmates. In December 2024, the Punjab government transferred oversight of these hospitals to the Health &amp; Population Department (H&amp;PD). Prior to handover, health Department&rsquo;s role was only limited to seconding medical staff to prison hospitals, whereas all paramedical and other staff as well as procurement of medical supplies and day-to-day administrative management was the responsibility of the Prison Department. Following the transfer, H&amp;PD is now responsible for staffing, procurement, infrastructure oversight and service delivery improvement, with an expressed intent to upgrade selected prison hospitals to secondary-level status where feasible. This governance shift presents an opportunity to reform custodial healthcare, particularly given the unique systemic challenges and resource limitations in prison settings compared to routine public facilities.
</li>
<li>Historically, prison health facilities in Punjab have remained poorly mainstreamed, with intermittent support from vertical programmes (e.g. TB, HIV/AIDS, Hepatitis) but limited strengthening of routine systems. A recent H&amp;PD-led assessment indicates very low readiness against Minimum Service Delivery Standards (MSDS) across all prison hospitals, with preliminary findings pointing to major gaps in documentation, IPC practices, and oversight mechanisms.
</li>
<li>International evidence, including UNODC/WHO Prisons and Health, the ICRC Healthcare in Detention guidance, and HRCP&rsquo;s Access to Healthcare in Pakistan&rsquo;s Prisons (2023), highlights that custodial healthcare systems face distinct challenges compared to routine public facilities, including constrained governance arrangements, HRH limitations, overcrowding, high burdens of communicable disease and mental health conditions, and weak continuity of care. These realities highlight the need for MSDS readiness to be pursued within a broader, prison-specific health systems strengthening framework.
</li>
<li>For licensing purposes, the PHCC has classified the 45 prison hospitals as follows: Category I (7), Category II-A (4), Category II-B (11), and Category II-C (23). In response, H&amp;PD has requested targeted technical assistance to strengthen MSDS compliance and prepare prison hospitals for PHCC licensing. This TA will support MSDS readiness while also assessing and addressing key enabling factors&mdash;particularly governance arrangements, HRH capacity, financing and supply constraints, IPC feasibility, and documentation practices&mdash;to ensure that improvements in quality of care are realistic, sequenced, and sustainable within custodial settings.
</li>
</ul>Problem Statement
The transition of prison health facilities from the Prisons Department to the H&amp;PD has revealed longstanding systemic weaknesses, including limited staff capacity, poor IPC and documentation practices, overcrowding-related operational pressures, and low familiarity with MSDS requirements. Without targeted support that strengthens MSDS readiness alongside the enabling conditions required for sustained compliance, particularly governance, HRH, financing, and oversight, prison hospitals risk continued non-compliance with service delivery standards and compromised quality of care for a highly vulnerable population.

Goal and Objective(s)

To support the Health &amp; Population Department (H&amp;PD) in strengthening the quality and governance of healthcare services in Punjab&rsquo;s prison hospitals by improving MSDS readiness and PHCC licensing preparedness, while ensuring that interventions are feasible, informed by best practice, and responsive to the enabling conditions required for sustainable quality of care in custodial settings.

Specific objectives include:
<div>
<ul><li>Validate enabling conditions for quality of care in prison hospitals using the H&amp;PD assessment and targeted facility-level assessment to determine realistic, sequenced pathways for MSDS compliance.</li></ul>
<ul><li>Build the institutional and staff capacity of prison hospitals and relevant H&amp;PD counterparts to understand, apply, and operationalise MSDS requirements, and support PHCC licensing preparedness through facility-specific compliance improvement plans and preparatory actions.</li></ul>
<ul><li>Improve coordination and role clarity between H&amp;PD, the Prisons Department, and PHCC, and generate practical recommendations (drawing on model or phased implementation approaches) to guide sustainable scaling of quality-of-care improvements across the prison health system.</li></ul>
</div>
Strategic Approach

Contributions to Health Systems Strengthening

This TA aims to strengthen the governance, oversight, and quality assurance functions of the H&amp;PD by embedding MSDS readiness mechanisms, documentation practices, and internal quality controls within prison health facilities. The approach recognises the custodial context and focuses on building sustainable systems (rather than one-off compliance) by improving institutional processes, staff capacity, and accountability arrangements that underpin quality healthcare delivery for incarcerated populations. 

Alignment with Other E4H Technical Assistance (TA) and Investments

This TA complements ongoing E4H initiatives, including the impact evaluation of the MSDS assessment of public and private HCEs across Punjab. The activity also supports the broader Universal Health Coverage (UHC) roadmap by ensuring equitable access to safe and compliant health services for vulnerable populations within the prison system. 

Alignment with Departmental and Donor Priorities

The intervention directly supports the H&amp;PD&rsquo;s mandate to unify all public-sector healthcare facilities under PHCC&rsquo;s regulatory system and to establish QA mechanisms. It also aligns with the PHCC&rsquo;s licensing roadmap and strengthens donor-supported system enhancement efforts focused on regulation, standardisation, and performance management. A Joint Coordination Mechanism will be established, comprising the Home and Prison Departments (H&amp;PD) and PHCC.

Scope of Work and Methodology

The assignment will be implemented in four phases. It will be conducted in close coordination with the H&amp;PD throughout the TA, with the PHCC and the Prisons Department consulted as appropriate. Focal points will be nominated in all relevant departments to ensure effective coordination, while capacity-building activities will be embedded across all phases to support institutional ownership, continuity, and sustainability of the interventions. The scope of the TA will be refined and finalised during inception, following close consultations with the H&amp;PD, to ensure the approach is realistic, appropriately sequenced, and adjusted based on findings from the enabling environment.

Phase 1: Inception, Diagnostic, and Planning
<ul>
<li>Hold initial meetings with H&amp;PD, PHCC, and the Prisons Department to discuss and finalise the scope, timeline, roles, and implementation arrangements.</li>
<li>Establish a Joint Coordination Mechanism to provide oversight, handle constraints, and ensure alignment throughout the TA.</li>
<li>Conduct a rapid desk review, including international best practice and relevant examples from low- and middle-income countries (LMICs), the H&amp;PD assessment (and any supporting materials), and the relevant MSDS prescribed by PHCC applicable to prison health facilities to inform the approach.</li>
<li>Conduct rapid validation visits to a small, representative sample of prison health facilities (across PHCC categories) to confirm baseline readiness and constraints.</li>
<li>Based on the desk review and validation visits, conduct a structured situational analysis of enabling conditions for MSDS compliance and sustained quality of care, including governance/accountability arrangements, HRH availability and competencies, financing and recurrent cost constraints, procurement/supply chain reliability, IPC feasibility, documentation practices, referral linkages, and custodial operational constraints.</li>
<li>Based on the findings, confirm with the H&amp;PD a suitable implementation pathway, such as a model primary healthcare facility approach (if a model facility approach is agreed the development of an operational plan and guidelines can be explored) or a phased rollout, and a capacity-building approach for MSDS compliance and implementation in selected facilities.</li>
<li>Develop and submit an Inception Report &amp; Situation Analysis along with a Work Plan that details the TA strategy, milestones, and deliverables.</li>
</ul>
Phase 2: Development of Prison-specific MSDS Readiness Package
<ul>
<li>Develop/adapt a practical and implementable MSDS readiness toolkit tailored to prison hospitals, including SOPs, checklists, documentation templates, internal audit tools, and job aids.</li>
<li>Validate toolkit content with PHCC to ensure alignment with licensing expectations while addressing prison-specific operational realities.</li>
<li>Develop or refine roles and responsibilities for prison healthcare and relevant administrative staff under H&amp;PD oversight to support routine compliance (e.g., documentation focal points, IPC responsibilities, QA checks, referral coordination).</li>
<li>Develop a tailored capacity building package including modules that integrate MSDS priorities with prison-specific health priorities (e.g communicable disease control, sexual and reproductive health needs, mental health and substance dependence, IPC in overcrowded settings, continuity of care and referral, and patient rights/safeguarding considerations).</li>
<li>Submit the MSDS Readiness Toolkit + Capacity Building Package.</li>
</ul>
Phase 3: Capacity Building and Technical Support
<ul>
<li>H&amp;PD will nominate participants (facility-level and departmental) for capacity building.</li>
<li>Deliver two Training of Trainers (ToT) sessions to enable master trainers to train prison hospital medical and administrative staff (on-site) on MSDS.</li>
<li>Incorporate the training package into the HISDU LMS after discussion with H&amp;PD.</li>
<li>Submit a training report that includes session details, trainers&rsquo; feedback, pre- and post-evaluation scores, outcomes, learnings, and recommendations for scale-up.</li>
</ul>
Phase 4: Implementation Support, Monitoring, and Consolidation
<ul>
<li>The master trainers from the above phase 3 will provide on-site trickle-down mentoring to prison medical staff (either through selected model facility approach or phased approach as decided by H&amp;PD).</li>
<li>Facilitate mock inspections of selected facilities (only hospitals with indoor (inpatient) facilities are proposed for support to prepare for PHCC licensing)</li>
<li>Consolidate lessons, bottlenecks, and recommendations, particularly those relating to governance, HRH, financing, supply chain, and oversight required for sustainable compliance and quality of care.</li>
<li>Prepare a Final Technical Report (and accompanying slide deck) including a sequenced roadmap for scale-up, recommended actions for H&amp;PD/PHCC/Prisons, and practical next steps to institutionalise improvements across the prison health system.</li>
</ul>
Sustainability: Capacity Building, Institutionalisation, and Transition Planning

Embedded Capacity Building

The TA will deliver practical, hands-on capacity-building through ToTs and on-site hand-holding support tailored to prison hospitals. Standardised SOPs, compliance checklists, and documentation templates will be introduced to institutionalise MSDS practices across infection control, waste management, and patient safety. All capacity-building efforts will be anchored within H&amp;PD systems to ensure sustainability.

Institutionalisation of Systems and Practices

Formal coordination between H&amp;PD, PHCC, and the Prisons Department will sustain documentation standards and inspection readiness, aligning the initiative with broader quality-of-care reforms supported under E4H. The focal point of this TA will be confirmed during inception, as the Special Secretary for Development is about to go on an official leave.

Transition Planning and Handover

The TA team will formally transfer all training materials, SOPs, and checklists to the H&amp;PD and PHCC training databases. The Final Report will outline institutional responsibilities for maintaining compliance, conducting refresher training, and integrating QA activities.

Deliverables

The TA duration will be 6 months.
<div>
<ul><li>Inception &amp; Situational Analysis Report - Baseline evidence, governance mapping, stakeholder coordination framework, and detailed TA work plan endorsed by H&amp;PD.</li></ul>
<ul><li>Training Package (Toolkit + Roles &amp; Responsibilities) - MSDS toolkits, SOPs, compliance checklists, documentation templates, and TORs/JDs contextualised for prison health staff.</li></ul>
<ul><li>Training Report - Session details, participant feedback, pre/post evaluation scores, outcomes, and recommendations for scale-up.</li></ul>
<ul><li>Final Technical Report (with Capacity Building Plan &amp; Slide Deck) - Mock inspection findings, lessons learned, sustainability plan, embedded capacity building strategy, and transition/handover package.</li></ul>
</div>
Position Title: Health Facility Quality Improvement Expert &ndash; Punjab Prison Health Facilities TA (Mid National) (2 Positions)

Duty Station: Lahore with travel as required

Duration / LOE: February 2026 &ndash; August 2026 (LOE 72 days each &ndash; subject to change until the start of the TA)

Reporting To: Senior Quality &amp; Compliance Expert / E4H Programme Team

Role Purpose

Support implementation of facility-level quality improvement initiatives by operationalising MSDS readiness plans, conducting mentoring visits, capacity building, and mock inspections across prison health facilities.

Key Roles &amp; Responsibilities
<ul>
<li>Support facility assessments and situational analysis for MSDS readiness.</li>
<li>Conduct Training of Trainers (ToT) sessions and on-site mentoring for prison facility staff.</li>
<li>Operationalise compliance improvement plans, SOPs, checklists, and documentation tools.</li>
<li>Support mock inspections and licensing preparedness for selected facilities.</li>
<li>Track progress, identify bottlenecks, and recommend corrective actions.</li>
<li>Contribute to training reports, technical updates, and final recommendations.</li>
</ul>
Requirements

Technical Expertise
<ul>
<li>Graduate/Postgraduate qualification in Health Sciences, Hospital Administration, Nursing Management, or related field.</li>
<li>Minimum 10 years of professional experience in healthcare quality management, hospital operations improvement, or compliance systems.</li>
<li>Experience in facility assessments, mentoring, and implementation of quality improvement plans preferred.</li>
<li>Familiarity with PHCC MSDS, patient safety, and IPC standards preferred.</li>
</ul>
Core Competencies
<ul>
<li>Strong facilitation and mentoring skills</li>
<li>Ability to translate standards into practical tools</li>
<li>Strong communication and problem-solving skills</li>
<li>Structured reporting and documentation skills</li>
<li>Ability to work closely with facility teams</li></ul></div></div>

PN 32 - Ongoing Recruitment: STTA - Mid Level National - Health Facility Quality Improvement Expert

<div><div><div><div>Posted date</div> <div>23rd April, 2026</div> <div>Last date to apply</div> <div>30th June, 2026</div>
</div> 
<div><div>Country</div> <div>Pakistan</div> <div>Locations</div> <div>Lahore</div>
</div> 
<div><div>Category</div> <div>Health Care
</div></div> 
<div><div>Type</div> <div>Consultancy</div> <div>Position</div> <div>1</div>
</div> 
<div><div>Experience</div> <div>15 years</div></div></div></div>
 <div>TA Title: E4H Punjab TOR &ndash; Capacity Building for Improved Governance, Quality of Care and MSDS Readiness in Punjab Prison Health Facilities
<div>
Programme

Evidence for Health (E4H) is a Foreign, Commonwealth &amp; Development Office (FCDO)-funded programme aimed at strengthening Pakistan's healthcare system, thereby decreasing the burden of illness and saving lives. E4H (2023-2027) provides technical assistance (TA) to Punjab and also to the Federal and Khyber Pakhtunkhwa (KP) governments. The Punjab component is being implemented by Palladium along with Oxford Policy Management (OPM).

Through its flexible, embedded, and demand-driven model, E4H Punjab will support the government to achieve a resilient health system that is prepared for health emergencies, responsive to the latest evidence, and delivers equitable, quality, and efficient healthcare services. Specifically, E4H will deliver TA across three outputs:

Output 1: Strengthened integrated health security, with a focus on preparing and responding to health emergencies, including pandemics.

Output 2: Strengthened evidence-based decision-making to drive health sector performance and accountability.

Output 3: Improved implementation of Universal Health Coverage, with a focus on ending preventable deaths.

E4H-Punjab works in partnership with the Punjab Department of Health (DOH).

Terms of reference

Background
<ul>
<li>The Punjab Prisons Department operates 45 health facilities providing medical services to inmates. In December 2024, the Punjab government transferred oversight of these hospitals to the Health &amp; Population Department (H&amp;PD). Prior to handover, health Department&rsquo;s role was only limited to seconding medical staff to prison hospitals, whereas all paramedical and other staff as well as procurement of medical supplies and day-to-day administrative management was the responsibility of the Prison Department. Following the transfer, H&amp;PD is now responsible for staffing, procurement, infrastructure oversight and service delivery improvement, with an expressed intent to upgrade selected prison hospitals to secondary-level status where feasible. This governance shift presents an opportunity to reform custodial healthcare, particularly given the unique systemic challenges and resource limitations in prison settings compared to routine public facilities.
</li>
<li>Historically, prison health facilities in Punjab have remained poorly mainstreamed, with intermittent support from vertical programmes (e.g. TB, HIV/AIDS, Hepatitis) but limited strengthening of routine systems. A recent H&amp;PD-led assessment indicates very low readiness against Minimum Service Delivery Standards (MSDS) across all prison hospitals, with preliminary findings pointing to major gaps in documentation, IPC practices, and oversight mechanisms.
</li>
<li>International evidence, including UNODC/WHO Prisons and Health, the ICRC Healthcare in Detention guidance, and HRCP&rsquo;s Access to Healthcare in Pakistan&rsquo;s Prisons (2023), highlights that custodial healthcare systems face distinct challenges compared to routine public facilities, including constrained governance arrangements, HRH limitations, overcrowding, high burdens of communicable disease and mental health conditions, and weak continuity of care. These realities highlight the need for MSDS readiness to be pursued within a broader, prison-specific health systems strengthening framework.
</li>
<li>For licensing purposes, the PHCC has classified the 45 prison hospitals as follows: Category I (7), Category II-A (4), Category II-B (11), and Category II-C (23). In response, H&amp;PD has requested targeted technical assistance to strengthen MSDS compliance and prepare prison hospitals for PHCC licensing. This TA will support MSDS readiness while also assessing and addressing key enabling factors&mdash;particularly governance arrangements, HRH capacity, financing and supply constraints, IPC feasibility, and documentation practices&mdash;to ensure that improvements in quality of care are realistic, sequenced, and sustainable within custodial settings.
</li>
</ul>Problem Statement
The transition of prison health facilities from the Prisons Department to the H&amp;PD has revealed longstanding systemic weaknesses, including limited staff capacity, poor IPC and documentation practices, overcrowding-related operational pressures, and low familiarity with MSDS requirements. Without targeted support that strengthens MSDS readiness alongside the enabling conditions required for sustained compliance, particularly governance, HRH, financing, and oversight, prison hospitals risk continued non-compliance with service delivery standards and compromised quality of care for a highly vulnerable population.

Goal and Objective(s)

To support the Health &amp; Population Department (H&amp;PD) in strengthening the quality and governance of healthcare services in Punjab&rsquo;s prison hospitals by improving MSDS readiness and PHCC licensing preparedness, while ensuring that interventions are feasible, informed by best practice, and responsive to the enabling conditions required for sustainable quality of care in custodial settings.

Specific objectives include:
<div>
<ul><li>Validate enabling conditions for quality of care in prison hospitals using the H&amp;PD assessment and targeted facility-level assessment to determine realistic, sequenced pathways for MSDS compliance.</li></ul>
<ul><li>Build the institutional and staff capacity of prison hospitals and relevant H&amp;PD counterparts to understand, apply, and operationalise MSDS requirements, and support PHCC licensing preparedness through facility-specific compliance improvement plans and preparatory actions.</li></ul>
<ul><li>Improve coordination and role clarity between H&amp;PD, the Prisons Department, and PHCC, and generate practical recommendations (drawing on model or phased implementation approaches) to guide sustainable scaling of quality-of-care improvements across the prison health system.</li></ul>
</div>
Strategic Approach

Contributions to Health Systems Strengthening

This TA aims to strengthen the governance, oversight, and quality assurance functions of the H&amp;PD by embedding MSDS readiness mechanisms, documentation practices, and internal quality controls within prison health facilities. The approach recognises the custodial context and focuses on building sustainable systems (rather than one-off compliance) by improving institutional processes, staff capacity, and accountability arrangements that underpin quality healthcare delivery for incarcerated populations. 

Alignment with Other E4H Technical Assistance (TA) and Investments

This TA complements ongoing E4H initiatives, including the impact evaluation of the MSDS assessment of public and private HCEs across Punjab. The activity also supports the broader Universal Health Coverage (UHC) roadmap by ensuring equitable access to safe and compliant health services for vulnerable populations within the prison system. 

Alignment with Departmental and Donor Priorities

The intervention directly supports the H&amp;PD&rsquo;s mandate to unify all public-sector healthcare facilities under PHCC&rsquo;s regulatory system and to establish QA mechanisms. It also aligns with the PHCC&rsquo;s licensing roadmap and strengthens donor-supported system enhancement efforts focused on regulation, standardisation, and performance management. A Joint Coordination Mechanism will be established, comprising the Home and Prison Departments (H&amp;PD) and PHCC.

Scope of Work and Methodology

The assignment will be implemented in four phases. It will be conducted in close coordination with the H&amp;PD throughout the TA, with the PHCC and the Prisons Department consulted as appropriate. Focal points will be nominated in all relevant departments to ensure effective coordination, while capacity-building activities will be embedded across all phases to support institutional ownership, continuity, and sustainability of the interventions. The scope of the TA will be refined and finalised during inception, following close consultations with the H&amp;PD, to ensure the approach is realistic, appropriately sequenced, and adjusted based on findings from the enabling environment.

Phase 1: Inception, Diagnostic, and Planning
<ul>
<li>Hold initial meetings with H&amp;PD, PHCC, and the Prisons Department to discuss and finalise the scope, timeline, roles, and implementation arrangements.</li>
<li>Establish a Joint Coordination Mechanism to provide oversight, handle constraints, and ensure alignment throughout the TA.</li>
<li>Conduct a rapid desk review, including international best practice and relevant examples from low- and middle-income countries (LMICs), the H&amp;PD assessment (and any supporting materials), and the relevant MSDS prescribed by PHCC applicable to prison health facilities to inform the approach.</li>
<li>Conduct rapid validation visits to a small, representative sample of prison health facilities (across PHCC categories) to confirm baseline readiness and constraints.</li>
<li>Based on the desk review and validation visits, conduct a structured situational analysis of enabling conditions for MSDS compliance and sustained quality of care, including governance/accountability arrangements, HRH availability and competencies, financing and recurrent cost constraints, procurement/supply chain reliability, IPC feasibility, documentation practices, referral linkages, and custodial operational constraints.</li>
<li>Based on the findings, confirm with the H&amp;PD a suitable implementation pathway, such as a model primary healthcare facility approach (if a model facility approach is agreed the development of an operational plan and guidelines can be explored) or a phased rollout, and a capacity-building approach for MSDS compliance and implementation in selected facilities.</li>
<li>Develop and submit an Inception Report &amp; Situation Analysis along with a Work Plan that details the TA strategy, milestones, and deliverables.</li>
</ul>
Phase 2: Development of Prison-specific MSDS Readiness Package
<ul>
<li>Develop/adapt a practical and implementable MSDS readiness toolkit tailored to prison hospitals, including SOPs, checklists, documentation templates, internal audit tools, and job aids.</li>
<li>Validate toolkit content with PHCC to ensure alignment with licensing expectations while addressing prison-specific operational realities.</li>
<li>Develop or refine roles and responsibilities for prison healthcare and relevant administrative staff under H&amp;PD oversight to support routine compliance (e.g., documentation focal points, IPC responsibilities, QA checks, referral coordination).</li>
<li>Develop a tailored capacity building package including modules that integrate MSDS priorities with prison-specific health priorities (e.g communicable disease control, sexual and reproductive health needs, mental health and substance dependence, IPC in overcrowded settings, continuity of care and referral, and patient rights/safeguarding considerations).</li>
<li>Submit the MSDS Readiness Toolkit + Capacity Building Package.</li>
</ul>
Phase 3: Capacity Building and Technical Support
<ul>
<li>H&amp;PD will nominate participants (facility-level and departmental) for capacity building.</li>
<li>Deliver two Training of Trainers (ToT) sessions to enable master trainers to train prison hospital medical and administrative staff (on-site) on MSDS.</li>
<li>Incorporate the training package into the HISDU LMS after discussion with H&amp;PD.</li>
<li>Submit a training report that includes session details, trainers&rsquo; feedback, pre- and post-evaluation scores, outcomes, learnings, and recommendations for scale-up.</li>
</ul>
Phase 4: Implementation Support, Monitoring, and Consolidation
<ul>
<li>The master trainers from the above phase 3 will provide on-site trickle-down mentoring to prison medical staff (either through selected model facility approach or phased approach as decided by H&amp;PD).</li>
<li>Facilitate mock inspections of selected facilities (only hospitals with indoor (inpatient) facilities are proposed for support to prepare for PHCC licensing)</li>
<li>Consolidate lessons, bottlenecks, and recommendations, particularly those relating to governance, HRH, financing, supply chain, and oversight required for sustainable compliance and quality of care.</li>
<li>Prepare a Final Technical Report (and accompanying slide deck) including a sequenced roadmap for scale-up, recommended actions for H&amp;PD/PHCC/Prisons, and practical next steps to institutionalise improvements across the prison health system.</li>
</ul>
Sustainability: Capacity Building, Institutionalisation, and Transition Planning

Embedded Capacity Building

The TA will deliver practical, hands-on capacity-building through ToTs and on-site hand-holding support tailored to prison hospitals. Standardised SOPs, compliance checklists, and documentation templates will be introduced to institutionalise MSDS practices across infection control, waste management, and patient safety. All capacity-building efforts will be anchored within H&amp;PD systems to ensure sustainability.

Institutionalisation of Systems and Practices

Formal coordination between H&amp;PD, PHCC, and the Prisons Department will sustain documentation standards and inspection readiness, aligning the initiative with broader quality-of-care reforms supported under E4H. The focal point of this TA will be confirmed during inception, as the Special Secretary for Development is about to go on an official leave.

Transition Planning and Handover

The TA team will formally transfer all training materials, SOPs, and checklists to the H&amp;PD and PHCC training databases. The Final Report will outline institutional responsibilities for maintaining compliance, conducting refresher training, and integrating QA activities.

Deliverables

The TA duration will be 6 months.
<div>
<ul><li>Inception &amp; Situational Analysis Report - Baseline evidence, governance mapping, stakeholder coordination framework, and detailed TA work plan endorsed by H&amp;PD.</li></ul>
<ul><li>Training Package (Toolkit + Roles &amp; Responsibilities) - MSDS toolkits, SOPs, compliance checklists, documentation templates, and TORs/JDs contextualised for prison health staff.</li></ul>
<ul><li>Training Report - Session details, participant feedback, pre/post evaluation scores, outcomes, and recommendations for scale-up.</li></ul>
<ul><li>Final Technical Report (with Capacity Building Plan &amp; Slide Deck) - Mock inspection findings, lessons learned, sustainability plan, embedded capacity building strategy, and transition/handover package.</li></ul>
</div>
Position Title: Senior Quality &amp; Compliance Expert (Health Systems)&ndash; Punjab Prison Health Facilities TA (Senior National)

Duty Station: Lahore with travel as required

Duration / LOE: February 2026 &ndash; August 2026 (LOE 60 days &ndash; subject to change until the start of the TA)

Reporting To: E4H Programme Team

Role Purpose

Serve as the overall technical lead for strengthening governance, quality of care, MSDS readiness, and PHCC licensing preparedness across Punjab prison health facilities through strategic oversight, coordination, and quality assurance.

Key Roles &amp; Responsibilities
<ul>
<li>Lead overall technical delivery of the TA and provide strategic direction on MSDS readiness and licensing preparedness.</li>
<li>Coordinate with H&amp;PD, PHCC, and the Prisons Department to ensure smooth implementation and stakeholder alignment.</li>
<li>Oversee diagnostic assessments, governance reviews, and development of prison-specific compliance improvement pathways.</li>
<li>Guide development of MSDS toolkits, SOPs, checklists, training materials, and institutional frameworks.</li>
<li>Provide technical oversight for ToTs, mock inspections, and final scale-up recommendations.</li>
<li>Ensure alignment with E4H quality frameworks, prison health realities, and sustainability objectives.</li>
<li>Support preparation of key reports, presentations, and final handover documentation.</li>
</ul>
Requirements

Technical Expertise
<ul>
<li>Postgraduate qualification in Public Health, Health Systems Management, Healthcare Quality, or related discipline (MBBS, MPH, MHM, MHA, MSc Quality Assurance or equivalent).</li>
<li>Minimum 15 years of overall professional experience in health systems strengthening, healthcare quality assurance, regulation, or hospital management.</li>
<li>Demonstrated experience in MSDS implementation, PHCC licensing readiness, facility audits, and institutional reform.</li>
<li>Experience coordinating with government departments and multi-stakeholder programmes preferred.</li>
</ul>
Core Competencies
<ul>
<li>Strategic leadership and results-based management</li>
<li>Strong report writing and presentation skills</li>
<li>Stakeholder engagement and interdepartmental coordination</li>
<li>Ability to mentor multidisciplinary teams</li>
<li>Strong understanding of QA systems, MSDS, and licensing processes</li></ul></div></div>

PN 32 - Ongoing Recruitment: STTA - Senior Level National - Senior Quality & Compliance Expert (Health Systems)

St. Vincent's Catholic Medical Center/ USFHP

JOB SUMMARY Reports to Team Lead, Clinical Quality and Record Review. Works independently and with other departments and/or vendors to ensure clinical potential quality issues are tracked, investigated and resolved in accordance with TRICARE and Plan requirements. Primarily responsible for conducting post-service in-depth clinical reviews (all care settings) in accordance with accepted standards of care. The overall goal is to improve clinical service delivery.RESPONSIBILITIESClinical Review<ul><li>Utilizes clinical expertise to conduct clinical case retrospective reviews to determine deviation from standard of care or gaps in care and presence of mandatory data elements. Document progress of investigation and findings in internal databases and/or Excel spreadsheets.</li><li>Conduct clinical literature reviews and summarize findings.</li><li>Contact providers/facilities, as applicable, to obtain information and/or medical records needed to conduct a comprehensive clinical review of cases and final determinations.</li><li>Conduct chart reviews and audits both electronic and at medical facilities and providers&rsquo; offices. Abstract data relevant to review target.</li><li>Write succinct and targeted investigative summaries. Write quality review determination letters.</li><li>Develop and manage collaborative relationships with internal/external stakeholders and vendor staff.</li><li>Maintain confidentiality of all medical records, correspondence and related documents.</li><li>Effectively meets strict deadlines.</li><li>Aware of the potential for fraud and waste and how to report suspected fraudulent activity.</li></ul>Data Analysis and Reporting<ul><li>Participate in collection and analysis of data for clinical CDRLs reports (i.e., monthly quality issue report, AHRQ PSI report, annual clinical quality management program report).</li><li>Participate in collection, analysis and presentation of data for Peer Review, Credentials Review and Quality Committees.</li><li>Evaluate data for trends.</li></ul>Continuous Quality Improvement<ul><li>Participate in continuous quality improvement activities/root cause analysis to resolve identified quality issues and ensure forward movement in beneficiary service delivery.</li><li>Cross-train and perform other duties as assigned or required within the Quality Department. Attends meetings to achieve departmental/organizational goals and objectives.</li></ul>EXPERIENCE<ul><li>Five years of healthcare quality management experience.</li><li>Five years clinical nursing experience.</li><li>Quality assurance/improvement experience in a managed health plan, integrated health care system, or health care accreditation or regulatory agency.</li></ul>Skills/Competencies<ul><li>Ability to read, abstract and analyze medical records as well as other clinical data.</li><li>Analytical mindset with excellent organizational and problem-solving skills.</li><li>Ability to work both independently and as a team member.</li><li>Strong project management skills.</li><li>Intermediate statistical analysis expertise including interpretation of data.</li><li>Communications: Effective verbal and written communication skills. Able to work collaboratively with different teams and different team members. Ability to work both independently and as a team member.</li><li>Manages assigned caseload in accordance with established performance metrics.</li><li>Excellent customer service skills.</li><li>Understanding of medical terminology, anatomy, physiology and concepts of disease and health. Fundamental knowledge of ICD-10, CPT and HCPCS coding.</li><li>Understanding of Medicare, Medicaid and/or TRICARE.</li><li>Proficient in Microsoft Office, including but not limited to Excel, Outlook, PowerPoint and Word. Experience in Access and Visio a plus. Ability and inclination to adopt technology to maximize efficiency.</li><li>Decision making: Identification of clinical quality issues as evidenced by deviation from accepted standard of practice or gap in care. Ability to recommend corrective actions and/or sanctions.</li></ul>Education/Certifications/License<ul><li>Current and unrestricted state RN or LPN/LVN license required (CT, NJ, NY, PA)</li><li>BA, BS, or BSN preferred</li></ul>SALARY RANGE: LPN/LVN $80,000 &ndash; $85,000.00 RN $107,000.00 - $115,000.00Benefits StatementSVCMC, Inc. provides a robust benefits package that includes medical coverage through UnitedHealthcare/Oxford with no deductible for in-network services. Employees also receive vision coverage through UnitedHealthcare Vision and dental benefits through MetLife. Basic life and disability insurance are automatically provided at no cost. All employees are eligible for commuter benefits, tuition reimbursement, and a 401(k)retirement plan with an immediate employer match that is fully vested from day one. SVCMC also offers a generous time off package, which includes vacation, 10 paid holidays, and 3 personal days. Additionally, employees have access to a comprehensive Employee Assistance Program and exclusive discounts through Working Advantage.SVCMC IS AN EQUAL OPPORTUNITY EMPLOYER - ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO VETERAN STATUS, DISABILITY, OR OTHER CHARACTERISTICS PROTECTED BY LAW.Pay: $80,000.00 - $115,000.00 per yearBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Disability insurance</li><li>Employee assistance program</li><li>Health insurance</li><li>Paid time off</li><li>Referral program</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in New York, NY 10018

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