healthcare receptionist

RISING MEDICARE HOSPITAL

Job Summary:We are seeking a friendly, professional, and well-organized Receptionist to join our healthcare facility. The ideal candidate should have at least 1 year of relevant experience, with hospital or clinical experience being a plus. Strong communication skills in English, Hindi, and Marathi are required to effectively interact with patients and staff.Key Responsibilities:<ul><li>Greet and assist patients and visitors in a courteous manner.</li><li>Handle incoming calls and direct them to the appropriate department.</li><li>Schedule appointments and manage the front desk calendar.</li><li>Maintain patient records and ensure documentation accuracy.</li><li>Provide general administrative and clerical support.</li><li>Coordinate with doctors, nurses, and other departments as needed.</li><li>Ensure the reception area is clean, organized, and welcoming.</li></ul>Requirements:<ul><li>Minimum 1 year of experience in a receptionist or front desk role.</li><li>Hospital or healthcare experience is preferred.</li><li>Proficient in English, Hindi, and Marathi (verbal and written).</li><li>Good computer skills (MS Office, basic hospital software knowledge a plus).</li><li>Excellent communication and interpersonal skills.</li><li>Professional appearance and attitude.</li><li>Ability to multitask and handle stressful situations calmly.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;25,000.00 per monthWork Location: In person

Receptionist

INFINITY HCMC

Job SummaryWe are seeking a dedicated and compassionate Medical Receptionist / Customer Service Representative to join our healthcare team. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service, managing appointments, and assisting with administrative duties in a fast-paced medical environment. The role requires professionalism, empathy, and a working knowledge of healthcare terminology and practices.Key Responsibilities:1. Patient and Visitor Interaction:<ul><li>Greet and welcome patients, visitors, and medical staff in a professional, friendly, and empathetic manner.</li><li>Direct patients to the appropriate department, provider, or waiting area.</li><li>Ensure the check-in/check-out process is smooth and efficient, including verifying patient information and updating records.</li><li>Answer phone calls, schedule appointments, confirm appointments, and reschedule as needed.</li></ul>2. Appointment Management:<ul><li>Schedule patient appointments, ensuring accurate and timely bookings.</li><li>Coordinate appointment reminders through phone calls, texts, or emails.</li><li>Handle cancellations, reschedules, and follow-up appointments, ensuring minimal disruption to the schedule.</li><li>Maintain and update patient calendars and doctor schedules to prevent conflicts.</li></ul>3. Administrative Support:<ul><li>Process patient registration forms and medical records, ensuring all necessary documentation is accurately completed and filed.</li><li>Assist in collecting and verifying patient insurance information, including obtaining prior authorizations when necessary.</li><li>Maintain confidentiality and compliance with HIPAA regulations when handling sensitive patient information.</li><li>Manage office correspondence, including emails, faxes, and mail distribution.</li></ul>4. Waiting Room Management:<ul><li>Ensure the waiting area is clean, organized, and comfortable for patients.</li><li>Monitor the flow of patients in and out of the office, notifying medical staff when patients arrive.</li></ul>5. Medical Record Keeping:<ul><li>Ensure that all patient forms, medical histories, and records are properly filed and easily accessible.</li><li>Assist with patient chart preparation for upcoming visits.</li></ul>6. Patient Communication:<ul><li>Respond to patient inquiries via phone, email, or in person, providing information about the practice, services, insurance, and billing.</li><li>Address patient concerns or complaints, ensuring timely resolution and escalating issues to management when necessary.</li><li>Provide patients with clear instructions regarding office policies, procedures, and insurance coverage.</li></ul>7. Insurance Verification &amp; Billing Support:<ul><li>Verify patient insurance information and update records accordingly.</li><li>Assist patients with understanding their insurance benefits, billing procedures, and co-pays.</li><li>Ensure the proper documentation for insurance claims and referrals is completed.</li></ul>8. Follow-up and Reminders:<ul><li>Schedule follow-up appointments and reminder calls for patients.</li><li>Send out medical reminders, pre-appointment forms, and follow-up requests as needed.</li></ul>9. Support Medical Team:<ul><li>Assist medical staff by preparing patient charts, updating records, and ensuring all necessary paperwork is ready for the physician.</li><li>Provide support for other administrative tasks as required by the healthcare team.</li></ul>Qualifications:<ul><li>Degree diploma or equivalent; certification in medical office administration or related field preferred.</li><li>Proven experience in a receptionist or customer service role, preferably in a medical or healthcare setting.</li><li>Basic knowledge of medical terminology, office practices, and healthcare procedures.</li><li>Familiarity with insurance verification processes and medical billing codes.</li><li>Proficient in office software, including Microsoft Office, and experience with Electronic Health Records (EHR) systems.</li><li>Strong communication skills, both verbal and written, with the ability to interact with patients, visitors, and medical staff in a professional and empathetic manner.</li><li>Ability to handle sensitive and confidential information in compliance with HIPAA regulations.</li><li>Excellent organizational skills and attention to detail.</li><li>Ability to multitask, stay organized, and maintain a calm and professional demeanor in a fast-paced environment.</li><li>A compassionate, patient-focused attitude and willingness to assist others.</li></ul>Job Type: Full-timeLanguage:<ul><li>ARABIC (Required)</li></ul>Salary will vary based on experience and performance in the interview.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

MEDICALRECEPTIONIST & CUSTOMER SERVICE

AL DHAMAN MEDICAL CENTRE

We are seeking a dynamic Receptionist with expertise in insurance and an interest in marketing and patient engagement to join our dental centre. The ideal candidate will be on husband's sponsorship , manage front-office operations, assist with insurance verifications, and support patient communication and marketing initiatives to enhance our clinic&rsquo;s visibility and patient satisfaction.Key Responsibilities:<ul><li>Reception &amp; Patient Coordination: Greet patients, schedule appointments, manage check-ins and check-outs, and ensure a smooth patient experience.</li><li>Insurance Management: Verify patient insurance, assist with treatment approvals, and handle insurance-related inquiries efficiently.</li><li>Communication &amp; Patient Engagement: Patient outreach, feedback collection, and promotional campaigns to grow the clinic&rsquo;s brand and patient base.</li></ul>Requirements:<ul><li>Proven experience as a receptionist in a healthcare setting.</li><li>Strong knowledge of insurance verifications and approvals.</li><li>Interest or experience in marketing, patient engagement, or social media management.</li><li>Excellent communication, multitasking, and organizational skills.</li><li>Proficiency in Microsoft Office; experience with clinic management software is a plus.</li></ul>If you enjoy interacting with patients, handling insurance processes, and supporting marketing initiatives to grow a healthcare brand, we would love to have you on our team! Apply today mail@aldhamanmedical.comJob Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Front Desk Medical Receptionist with Insurance knowledge

Medinetix Polyclinic and Diagnostic Centre

Job Profile: Receptionist cum SecretaryLocation: Medinetix Polyclinic &amp; Diagnostic Centre Position Type: Full-TimeRole OverviewThe Receptionist cum Secretary will serve as the first point of contact for patients, visitors, and associates. The role involves managing front desk operations, patient coordination, appointment scheduling, record maintenance, and secretarial support for the management. The position requires excellent communication, a professional demeanor, and strong organizational skills to ensure a smooth patient experience and efficient clinic operations.Key Responsibilities<ul><li>Greet and assist patients, visitors, and guests with courtesy and professionalism.</li><li>Manage telephone calls, emails, and patient inquiries promptly.</li><li>Schedule, confirm, and update patient appointments and diagnostic test bookings.</li><li>Maintain accurate patient records (both digital and physical).</li><li>Coordinate with doctors, nurses, and diagnostic staff for seamless operations.</li><li>Handle billing, receipts, and front desk cash management.</li><li>Maintain reception area hygiene and a welcoming environment.</li><li>Provide secretarial support to the management: drafting letters, scheduling meetings, preparing reports.</li><li>Ensure patient confidentiality and adherence to clinic policies.</li></ul>Qualifications &amp; Skills<ul><li>Graduate in any discipline (preferably office management or healthcare administration).</li><li>Prior experience in reception/front office management in a clinic, hospital, or diagnostic setup.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) &amp; clinic management software.</li><li>Excellent communication skills (English &amp; Hindi essential; local language preferred).</li><li>Pleasing personality, strong interpersonal skills, and patient-centric approach.</li><li>Ability to multitask, prioritize, and work under pressure.</li></ul>Key Performance Indicators (KPIs)<ul><li>Patient Interaction &amp; Satisfaction</li><li>&ge; 90% positive patient feedback regarding reception experience.</li><li>Average waiting time for patient response at front desk: &lt; 2 minutes.</li><li>Appointment &amp; Scheduling Accuracy</li><li>&ge; 95% error-free booking and scheduling of patients.</li><li>&ge; 90% adherence to appointment timelines and coordination with doctors.</li><li>Front Desk Efficiency</li><li>Calls answered within 3 rings or under 20 seconds.</li><li>Daily reception desk reports and records maintained with 100% accuracy.</li><li>Administrative &amp; Secretarial Support</li><li>&ge; 95% timely completion of assigned documentation, letters, and schedules.</li><li>Zero missed follow-ups for meetings, management tasks, or reporting deadlines.</li><li>Billing &amp; Cash Handling</li><li>100% accuracy in billing, receipts, and reconciliation.</li><li>Zero financial discrepancies at front desk.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;20,000.00 per monthWork Location: In person

Receptionist cum Secretary

Naji Aldakhil Medical Center LLC

Key Responsibilities:<ul><li>Welcome patients with a friendly and professional attitude.</li><li>Register patients accurately in the system.</li><li>Check insurance eligibility and coverage.</li><li>Ensure correct billing and payment processing.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Answer phone calls and assist with patient inquiries in both Arabic and English.</li><li>Maintain patient confidentiality and handle documents securely.</li><li>Support doctors, nurses, and other staff with administrative tasks.</li><li>Ensure smooth patient flow within the clinic/hospital.</li></ul>Requirements:<ul><li>Female, fluent in Arabic and English (spoken and written).</li><li>Previous experience as a Medical Receptionist in a clinic or hospital.</li><li>Strong analytical skills and attention to detail.</li><li>Knowledge of medical billing and appointment systems.</li><li>Positive attitude and excellent communication skills.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>What is your expected Salary?</li></ul>Experience:<ul><li>Medical Receptionist: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Medical Receptionist (Arabic Female)

WE ARE LOOKING FOR UAE NATIONALS ONLY !!!We are seeking a dedicated and compassionate Medical Receptionist / Customer Service Representative to join our healthcare team. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service, managing appointments, and assisting with administrative duties in a fast-paced medical environment. The role requires professionalism, empathy, and a working knowledge of healthcare terminology and practices.Key Responsibilities:1. Patient and Visitor Interaction:<ul><li>Greet and welcome patients, visitors, and medical staff in a professional, friendly, and empathetic manner.</li><li>Direct patients to the appropriate department, provider, or waiting area.</li><li>Ensure the check-in/check-out process is smooth and efficient, including verifying patient information and updating records.</li><li>Answer phone calls, schedule appointments, confirm appointments, and reschedule as needed.</li></ul>2. Appointment Management:<ul><li>Schedule patient appointments, ensuring accurate and timely bookings.</li><li>Coordinate appointment reminders through phone calls, texts, or emails.</li><li>Handle cancellations, reschedules, and follow-up appointments, ensuring minimal disruption to the schedule.</li><li>Maintain and update patient calendars and doctor schedules to prevent conflicts.</li></ul>3. Administrative Support:<ul><li>Process patient registration forms and medical records, ensuring all necessary documentation is accurately completed and filed.</li><li>Assist in collecting and verifying patient insurance information, including obtaining prior authorizations when necessary.</li><li>Maintain confidentiality and compliance with HIPAA regulations when handling sensitive patient information.</li><li>Manage office correspondence, including emails, faxes, and mail distribution.</li></ul>4. Waiting Room Management:<ul><li>Ensure the waiting area is clean, organized, and comfortable for patients.</li><li>Monitor the flow of patients in and out of the office, notifying medical staff when patients arrive.</li></ul>5. Medical Record Keeping:<ul><li>Ensure that all patient forms, medical histories, and records are properly filed and easily accessible.</li><li>Assist with patient chart preparation for upcoming visits.</li></ul>6. Patient Communication:<ul><li>Respond to patient inquiries via phone, email, or in person, providing information about the practice, services, insurance, and billing.</li><li>Address patient concerns or complaints, ensuring timely resolution and escalating issues to management when necessary.</li><li>Provide patients with clear instructions regarding office policies, procedures, and insurance coverage.</li></ul>7. Insurance Verification &amp; Billing Support:<ul><li>Verify patient insurance information and update records accordingly.</li><li>Assist patients with understanding their insurance benefits, billing procedures, and co-pays.</li><li>Ensure the proper documentation for insurance claims and referrals is completed.</li></ul>8. Follow-up and Reminders:<ul><li>Schedule follow-up appointments and reminder calls for patients.</li><li>Send out medical reminders, pre-appointment forms, and follow-up requests as needed.</li></ul>9. Support Medical Team:<ul><li>Assist medical staff by preparing patient charts, updating records, and ensuring all necessary paperwork is ready for the physician.</li><li>Provide support for other administrative tasks as required by the healthcare team.</li></ul>Qualifications:<ul><li>Degree diploma or equivalent; certification in medical office administration or related field preferred.</li><li>Proven experience in a receptionist or customer service role, preferably in a medical or healthcare setting.</li><li>Basic knowledge of medical terminology, office practices, and healthcare procedures.</li><li>Familiarity with insurance verification processes and medical billing codes.</li><li>Proficient in office software, including Microsoft Office, and experience with Electronic Health Records (EHR) systems.</li><li>Strong communication skills, both verbal and written, with the ability to interact with patients, visitors, and medical staff in a professional and empathetic manner.</li><li>Ability to handle sensitive and confidential information in compliance with HIPAA regulations.</li><li>Excellent organizational skills and attention to detail.</li><li>Ability to multitask, stay organized, and maintain a calm and professional demeanor in a fast-paced environment.</li><li>A compassionate, patient-focused attitude and willingness to assist others.</li></ul>Job Type: Full-timeLanguage:<ul><li>ARABIC (Required)</li></ul>Job Type: Full-timePay: AED5,000.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>

RECEPTIONIST

We are seeking a Receptionist with expertise in insurance to join our medical centre in Sharjah. The ideal candidate will manage front-office duties and assist with insurance verifications, ensuring a smooth and efficient patient experience.Key Responsibilities:<ul><li>Reception Duties: Greet patients, schedule appointments, and manage patient check-ins and check-outs.</li><li>Insurance Knowledge: Verify patient insurance, assist with treatment approvals, and address insurance-related inquiries.</li><li>Communication: Provide excellent customer service by answering patient questions and guiding them through billing and insurance processes.</li></ul>Requirements:<ul><li>Proven experience as a receptionist</li><li>Should be on husband's sponsorship</li><li>Excellent communication and organizational skills.</li><li>Timing : Morning - 9am to 1pm Evening - 5pm to 9:30pm</li><li>Proficiency in Microsoft Office; experience with clinic management software is a plus.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Receptionist with Insurance Knowledge – Medical Centre, Sharjah

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