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ALFA Medical Investment Fund

Medical Sales &amp; Patient Coordination Specialist &ndash; Dental Tourism Konum: &#350;i&#351;li, &#304;stanbulJoin DentSpa Clinic, Turkey&rsquo;s leading dental tourism provider, as we welcome international patients from all over the world. Since 2018, our multicultural team of 200+ professionals from 13+ nationalities speaks 7 languages &mdash; we are now expanding and looking for a motivated, patient-centred sales &amp; coordination specialist.What You&rsquo;ll Do<ul><li>Guide international patients from their first inquiry to treatment completion &mdash; present treatment plans in clear, trusting language.</li><li>Act as the bridge between dentistry professionals and the patient &mdash; translating medical details into simple, reassuring explanations.</li><li>Coordinate seamlessly across clinic departments (sales, medical team, operations) to ensure a smooth patient journey.</li><li>Work with CRM systems and patient data to track leads, performance, and follow-ups.</li></ul>What We&rsquo;re Looking For<ul><li>Experience in sales or patient-facing roles, preferably in healthcare/dental tourism settings.</li><li>Advanced English + French proficiency; Turkish required. Additional languages are a plus.</li><li>Empathy, strong communication skills, patient-first mindset, and a target-oriented approach.</li><li>Comfortable in a dynamic, international clinic environment.</li></ul>What We Offer<ul><li>Competitive base salary + high commission potential.</li><li>Hot leads &ndash; no cold-calling required.</li><li>Annual leave, company shuttle, Multinet meal card.</li><li>Staff &amp; immediate family discounts on dental treatments.</li><li>Continuous training (language support, dental knowledge, sales skills).</li><li>Diverse, multilingual, growth-driven workplace.</li></ul>Help us raise the bar for dental tourism &mdash; apply today and help transform smiles around the globe.Job Type: Full-timeApplication Question(s):<ul><li>What is your level of proficiency in Turkish?</li><li>Do you have both residence permit and registered adress to stay in Turkey?</li><li>Please state your salary expectation.</li><li>Can you commute to &#350;i&#351;li/Mecidiyek&ouml;y?</li></ul>

Medical Sales & Patient Coordination Specialist

Care In Turkey

We are looking for &quot;Italian Speaking Medical Sales Consultant&quot; to join the Sales department.If you want to build international experience for your future career then you may join to our family.Responsibilities:<ul><li>Conduct inbound and outbound calls with the patients seeking cosmetic treatments.</li><li>Answer all patients inquires either over the email or phone.</li><li>Use Medical knowledge to showcase the medical solutions we can offer to the patients.</li><li>Use database, CRM, or other software to track progress with the patients.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or diploma.</li><li>Previous work experience as Medical consultant.</li><li>High fluency in English &amp; Italian language.</li></ul>Benefits offered:<ul><li>Work permit for foreigners.</li><li>Satisfactory basic salary.</li><li>Professional training.</li><li>Friendly and Multicultural work environment.</li><li>High Commission range.</li></ul>Job Type: Full-timePay: From 35,000.00TRY per month

Italian Sales (Medical Tourism)

Roche

<div>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<div>
The Position</div>
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people&rsquo;s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters. 
 
The Position 
We are looking for a Regulatory Affairs and Quality Specialist at Roche Diagnostics. 
 What will you do?<ul><li> 
You ensure all product related local and global requirements for registration.</li><li> 
You supervise all kinds of registration procedures of the products, to obtain documentation related there of from company&rsquo;s relevant global functions. Mastery of all IVD product local registration processes and coordination with functions such as product management, sales and tenders.</li><li> 
You coordinate regulatory documentation activities, obtain overseas documents required for tenders and other legal procedures and participate meetings with regulatory body when necessary.</li><li> 
You update and maintain the quality assurance system aligned with global standards and local requirements.</li><li> 
You work together with distributors in the quality assurance area and to perform controlling processes when necessary.</li><li> 
You prepare internal and external audits in collaboration with internal stakeholders and perform the action plans.</li></ul> 
Who are you?<ul><li> 
You have University Degree</li><li> 
You have Regulatory affairs and Quality experience in IVD/medical device industry</li><li> 
You have process knowledge and experience in ISO 9001 and ISO 13485 standards</li><li> 
You are experienced in conducting 2nd party audits &amp; 3rd party logistics processes</li><li> 
You are proactive and team worker.</li><li> 
You are Fluent in English</li></ul><div>
Who we are</div>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. 
Let&rsquo;s build a healthier future, together.
Roche is an Equal Opportunity Employer.</div>

Quality & Regulatory Specialist

<div>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<div>
The Position</div>
We are looking for a Technical Service Specialist located in &#304;stanbul (Avrupa) at Roche Diagnostics.
This is an exciting time to join Roche Support Teams. If you are passionate about problem solving then this is the position for you! As a research-focused healthcare company, Roche discovers, develops, and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment, and treatment monitoring. Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path. We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.
The Opportunity
The Roche Support Teams are committed to providing industry-defining support to its customers. As a Technical Service Specialist, you will have the opportunity to travel and demonstrate your expertise as a technical repair and/or installation specialist for Roche-assigned product lines, and provide valued service to your laboratory customers in Turkey.
The Technical Service Specialist in the Roche Support Teams, position serves as a technical repair or installation specialist for Roche product lines.
The Roche Technical Service Specialist also;<ul><li>Provides routine technical support to customers on operational and maintenance aspects of system equipment</li></ul>
-Performs on-site service, repair, and/or installation of company products - This may include any aspect of field support and is not limited to mechanical/system hardware and software, networking/wireless networking<ul><li>Serves as customer contact on routine technical and service-related problems</li></ul><ul><li>Schedules and performs preventative maintenance per department policy</li></ul><ul><li>Monitors customer equipment performance and can respond and resolve most routine issues</li></ul><ul><li>Refers complex problems and issues to higher levels</li></ul><ul><li>Receives training and delivers service within the normal scope of the position</li></ul><ul><li>Follows documented practices, policies, and procedures in providing repair and installation support</li></ul><ul><li>Diagnoses mechanical, hardware, software, and system failure, using established procedures</li></ul><ul><li>Determines the most cost-effective repair/resolution to minimize customer downtime</li></ul><ul><li>Provides analysis, feedback, and recommendations on product failure trends and serviceability issues</li></ul><ul><li>Documents all activity in a manner compliant with the company&rsquo;s quality procedures</li></ul><ul><li>Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions</li></ul><ul><li>Responsible for ensuring and maximizing customer satisfaction with Roche equipment and related products</li></ul><ul><li>Promotes effective, positive, and productive communication among the team to ensure and maximize the satisfaction of the customer base</li></ul><ul><li>Manages customer accounts at a level that promotes goodwill, confidence, and credibility to exceed customer expectations in terms of product, service, and support quality</li></ul><ul><li>Identifies revenue-generating and cost-saving opportunities, implements the Roche Diagnostics service agreement policy, and seeks out opportunities to market service contracts to existing customers</li></ul><ul><li>Maintains expenses within departmental guidelines and controls inventory and all company property</li></ul>
Who You Are<ul><li>
Bachelor&rsquo;s degree in Biomedical Engineering, Mechanical Engineering, Electrical/Electronic Engineering</li><li>
Advanced knowledge of electronics, electro-mechanical systems, and information technology</li><li>
Ability to serve as an internal technical resource for lower-level staff</li><li>
Knowledge of basic chemistry</li><li>
Ability to work after hours, provide weekend and holiday support on a rotated basis within an assigned territory and/or geographic region, and be on call 24/7 during rotation</li><li>
Good written/verbal communication, organization, and prioritization skills</li><li>
Good English communication skills</li><li>
Effective customer service skills, which include a positive attitude, helpful customer interaction, and maintenance of ongoing customer relationships</li><li>
Ability to travel, including some overnight travel, is required</li></ul><div>
Who we are</div>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. 
Let&rsquo;s build a healthier future, together.
Roche is an Equal Opportunity Employer.</div>

Technical Service Specialist

Envista Holdings

<div>Operating Company: Ormco 
Location: Istanbul,Istanbul,TR 
Date Posted: October 28, 2025 
Req Number: R5024438</div><div></div>
 <div>Job Description: Work/responsibilities regularly span multiple job families within this job group. May provide customer support, handle incoming orders, verify customer purchase order accuracy, confirm purchase order with customer, resolve discrepancies, and provide technical support. This job family is intended to accommodate 1) jobs whose accountabilities span two or more job families within the job group; 2) jobs that are not covered by a defined job family within the job group; 3) managerial roles spanning more than one family that are not broad enough in scope and impact to be assigned to the Business Unit/General Management job family within the Management job group. Job Requirements: Job Title: Customer Support Specialist &ndash; Spark, T&uuml;rkiye Reports to: Country Sales Manager &ndash; Spark Turkey Location: Istanbul, Turkey About the Role As we launch Spark, one of Envista&rsquo;s fastest-growing orthodontic brands, in Turkey, we are looking for a Customer Support Specialist who will play a pivotal role in ensuring seamless coordination between our sales, manufacturing, logistics, and customer teams. This position is the key operational link between our manufacturing units, country sales team, and customers (orthodontists and dental clinics). The successful candidate will be responsible for handling all order processing, delivery coordination, invoicing, and shipment tracking, ensuring a smooth and efficient end-to-end customer experience. Key Responsibilities Order &amp; Delivery Management<ul> <li>Manage and process customer orders in SAP, ensuring accurate data entry and timely invoicing.</li> <li>Prepare and issue delivery notes and invoices in alignment with manufacturing schedules and customer requirements.</li> <li>Liaise with the manufacturing teams across different countries to confirm order status, production timelines, and shipment readiness.</li> <li>Coordinate with UPS and other logistics partners to arrange and track deliveries to doctors and clinics.</li> <li>Monitor and update customers regarding shipment progress, expected delivery dates, and any potential delays.</li></ul> Customer Communication &amp; Support<ul> <li>Serve as the primary contact point for Turkish doctors and clinics on all order-related and shipment inquiries.</li> <li>Communicate fluently in English and Turkish with both internal teams and external stakeholders.</li> <li>Provide proactive updates and problem-solving to ensure customer satisfaction and on-time delivery performance.</li></ul> SAP &amp; Data Administration<ul> <li>Maintain and update accurate records in SAP ERP, ensuring all transactions are aligned with company policies.</li> <li>Generate regular reports on order status, invoicing, delivery performance, and issue resolution metrics.</li> <li>Support the implementation of process improvements in order handling, billing accuracy, and logistics coordination.</li></ul> Cross-functional Collaboration<ul> <li>Work closely with the Country Sales Manager, Digital Sales Specialists, and Clinical Support teams to align customer communication and service expectations.</li> <li>Collaborate with regional and global manufacturing teams to optimize order-to-delivery processes.</li> <li>Ensure compliance with company policies, documentation standards, and regulatory requirements for product delivery and invoicing.</li></ul> Qualifications &amp; Experience<ul> <li>Bachelor&rsquo;s degree in Business Administration, Supply Chain, Logistics, or a related field.</li> <li>2&ndash;4 years of experience in customer support, logistics coordination, or order management, ideally in a manufacturing or healthcare-related company.</li> <li>Fluency in English and Turkish (both written and verbal) is mandatory.</li> <li>Proven SAP proficiency (minimum 80%) in order processing, invoicing, and logistics modules.</li> <li>Strong organizational, analytical, and problem-solving skills.</li> <li>Excellent communication and coordination abilities with a high level of attention to detail.</li> <li>Ability to work under pressure and manage multiple priorities while maintaining accuracy and professionalism.</li> <li>This position is based out of Istanbul, T&uuml;rkiye.</li></ul> Preferred Skills<ul> <li>Experience in the dental, medical device, or healthcare industry is an advantage.</li> <li>Familiarity with ERP and CRM systems.</li> <li>Knowledge of logistics documentation, customs procedures, or import/export coordination.</li> <li>A proactive mindset with a customer-first approach and commitment to continuous improvement.</li></ul> Why Join Us At Envista, we are shaping the future of dental innovation. As part of the Spark launch in Turkey, you will be joining a pioneering team that combines cutting-edge orthodontic technology with a mission to deliver exceptional service and patient outcomes. This is a unique opportunity to be part of an exciting new chapter for one of our fastest-growing brands. Operating Company: Ormco Ormco is a global leader and innovator of high-quality orthodontic products and solutions, including brackets and wires. For more than 60 years, our team has partnered with the orthodontic community to help create over 20 million smiles in more than 140 countries. We build trusted relationships. Each one is rooted in respect and understanding. We take that approach when we help orthodontists achieve their clinical and practice management objectives. We take the same approach when we help our team bring their personal best to work each day, ready to make a difference and reach their full potential. Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.</div>

Customer Support Specialist – Spark Türkiye

<div>At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.<div>
The Position</div>
We are looking for a Logistics Operations Specialist at Roche Diagnostics.<div>
About the Role</div>
At Roche Diagnostics Turkey, the Logistics Operations Specialist plays a strategic role in the end-to-end management of logistics processes. 
This position is responsible not only for executing daily operations but also for driving efficiency, system accuracy, digital transformation, and a culture of continuous improvement.
The role supports Roche&rsquo;s operational excellence vision across 3PL management, SAP integration, inventory optimization, transportation non-conformance management, sustainability, and budget control.<div>
Key Responsibilities:</div><div>
Operational Excellence &amp; System Accuracy</div><ul><li>
Systematically monitor inbound and outbound operations, ensuring data accuracy between SAP and 3PL systems</li><li>
Identify transportation or SAP-related issues, create tickets to the global support team, and manage resolution through IT or other stakeholders (e.g., e-invoice partners)</li><li>
Analyze inventory discrepancies and manage return or disposal processes as required</li><li>
Conduct monthly stock counts with 3PL, verify system accuracy for occupied and empty locations, and coordinate annual count preparations</li><li>
Ensure full compliance of logistics operations with GDP, SHE, environmental, and quality standards (Roche Global Standards &amp; MQMS)</li><li>
Manage waste and disposal processes in line with Roche&rsquo;s environmental sustainability principles</li></ul> 
Inventory &amp; Warehouse Management<ul><li>
Analyze slow-moving inventory to maintain optimal stock levels and proactively manage shelf-life control and disposal planning</li><li>
Perform stock corrections and improvement actions, ensuring location-based optimization in line with fluctuating sales volumes</li><li>
Oversee physical destruction activities and coordinate the preparation of quarantined materials for disposal</li></ul>
Transportation &amp; Network Optimization<ul><li>
Collaborate closely with 3PL partners on vehicle capacity and network optimization to improve efficiency</li><li>
Support the preparation of distribution plans and city-based delivery schedules</li><li>
Enhance operational efficiency and cost effectiveness in transportation flows</li></ul> 
Digitalization &amp; Process Improvement<ul><li>
Utilize digital tools such as SAP, Power BI, and Tableau to measure performance and identify improvement opportunities</li><li>
Actively contribute to automation, data integrity, and system integration projects</li><li>
Foster a continuous improvement mindset and support the implementation of Lean methodologies</li></ul> 
Collaboration &amp; Stakeholder Management<ul><li>
Build strong cross-functional collaboration with global, regional, and local stakeholders (Order Management, Finance, Quality, IT, 3PL, etc.)</li><li>
Support transparent information flow between global and local processes to ensure operational visibility</li><li>
Actively participate in regional and global logistics projects (e.g., process harmonization, 3PL transition, SAP EWM rollout)</li></ul>
Reporting, Analysis &amp; Performance Management<ul><li>
Prepare monthly operational KPI reports and reconcile findings with 3PL data to identify gaps</li><li>
Track logistics performance indicators (KPIs), perform root cause analyses, and develop improvement plans</li><li>
Generate actionable insights from operational data to support strategic planning</li><li>
Prepare stock level, disposal, and shipment reports, providing analytical support where needed</li></ul> 
Financial &amp; Budget Management<ul><li>
Communicate material requirements to the procurement team via ERP (operational purchases, disposal, packaging, pallets, etc.)</li><li>
Manage related logistics (OPEX) budgets and verify all service invoices for approval</li><li>
Identify and report cost efficiency opportunities to management</li></ul><div> 
Who You Are</div><ul><li>
Bachelor&rsquo;s degree in a relevant field</li><li>
Minimum 5 years of experience in Supply Chain, Logistics Operations, or Inventory Control</li><li>
Preferably experienced in Diagnostics or Pharmaceutical distribution sectors</li><li>
Proficient in SAP (MM &amp; E-WM), Power BI, Tableau, Excel, and PowerPoint</li><li>
Strong command of English, both written and spoken</li><li>
Experienced in SAP interfaces, and capable of managing e-invoice and e-waybill integrations</li><li>
Solid knowledge of warehouse operations (3PL management experience is an asset)</li><li>
Analytical thinker with strong communication and problem-solving skills</li><li>
Able to collaborate effectively across multiple departments within the supply chain</li></ul> 
Available to work on-site 5 days per week at the Tuzla DHL Asya 1 facility<div>
Who we are</div>
A healthier future drives us to innovate. Together, more than 100&rsquo;000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. 
Let&rsquo;s build a healthier future, together.
Roche is an Equal Opportunity Employer.</div>

Head of Manufacturing & QC Application Support (m/w/d)

IQVIA

<div>IQVIA T&uuml;rkiye is looking for a seasoned sales leader to join our team as the Director of Commercial Engagement Services .
Reporting into the General Manager, Turkey , the role will lead our Contract Sales Organization (CSO), Patient Support Program (PSP) and Risk Management Program businesses , overseeing a large team of sales representatives, nurses and doctors, and will play a pivotal role in expanding our market presence, building strategic partnerships, and maximizing sales opportunities.
Key Responsibilities:
<ul><li>Develop and execute sales strategies to achieve revenue targets and business objectives.
</li><li>Overall responsibility for the delivery of the budgeted revenue and contribution for CSO (Contract Sales Organization), Patient Support and Risk Management Program businesses, ensuring key financial milestones are achieved.
</li><li>Monitor and track sales performance metrics, providing regular reports and insights to senior management.
</li><li>Establish and nurture relationships with key stakeholders, including healthcare facilities, clinics, and industry partners.
</li><li>Collaboratively, work with cross-functional teams to ensure seamless service delivery and customer satisfaction.
</li><li>Analyze market trends and competitive landscape to identify growth opportunities and inform sales strategies.
</li><li>Participate in sales/proposal presentations in face-to-face meetings with potential customers and take direct accountability in operations and delivery for specified customers.
</li><li>Lead, mentor, and develop a high-performing team of sales representatives, nurses, doctors to drive performance, fostering a continuous-improvement culture.
</li><li>Lead Operational Excellence initiatives within the CES team to identify areas for process improvement. Optimize operational workflows to enhance efficiency, quality, and cost-effectiveness.
</li></ul>Qualifications:
<ul><li>BS/BA degree required, master&rsquo;s degree or other advanced education/certifications a plus.
</li><li>Minimum of 15 years of experience in business development / commercial roles selling solutions to customers in the healthcare and life science sector, with at least 7 years in a leadership role.
</li><li>Proven success and positive track record of sales performance
</li><li>Ability to harmonize commercial vision with operational execution
</li><li>Successful record of hiring, coaching, developing, and retaining top talent and effectively managing team performance and operational excellence
</li><li>Ability to drive change and challenge the status quo
</li><li>Previous experience in implementing continuous improvement methodologies (like Lean) is desirable
</li><li>Strong understanding of the healthcare industry, including knowledge of medical services and market dynamics.
</li><li>Excellent leadership and interpersonal skills; should be an effective team player who can engender credibility and trust.
</li><li>Ability to think strategically, prioritize initiatives, and drive results in a fast-paced environment.
</li><li>High level of integrity, business ethics and self confidence
</li><li>Fluency in English and Turkish
</li></ul>IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com</div>

Director, Commercial Engagement Services, Turkey

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